King Royal Palace Oludeniz

Internet poor, tv poor, pool lovely, staff helpful

Very dirty

Straight out of a horror movie. We were told we were “upgraded” to a walk-out pool room, but to even get to the room we had to go down two separate elevators, through multiple long hallways, a restaurant, three staircases, and puddles of smelly fish water on the ground. When we finally opened the door, the room was covered in mold — the walls were literally black with it. It was so bad I wouldn’t put an animal in that room. When we refused to stay there, the only “alternative” they offered was a room that looked like a used workers’ quarters: a pull-out bed on the floor and a large hole in the door next to the handle covered with a measly thin layer of tape, making it unsafe and easily opened from the outside. Completely unacceptable. We left the hotel exhausted, hungry, and still salty from the beach, forced to search late at night for another hotel. To make matters worse, this was the day after my fiancée and I got engaged - instead of celebrating, we were dealing with this nightmare. The management was unprofessional and the office smelled of cigarettes and had alcohol bottles lying around. They promised a refund, but have yet to process it through Hotels.com. This hotel is unethical, unsafe, and unsanitary and is not in compliance with basic health and safety standards. You are better off sleeping outside than at this hotel. Do not book here.

It has an excellent location with beautiful views. The room is very spacious. The dinner buffet is regular and not very varied. We had a problem in the bathroom with a water leak from the toilet so the floor was always wet. and when you turn on the key of the water it comes out spilling out abruptly, so always getting you wet. That was the only problem. Maybe the rooms need a little maintenance.

Awesome place and staff!!