Garcia Resort & Spa - Ultra All Inclusive

DO NOT GO TO THIS HOTEL IN 2026 This is NOT a 5 star hotel - it is a mediocre 3 star at best. The shower was disgusting - filthy and covered in mould the water slide was not operating and frankly did not look well maintained or even safe the food was dull and mediocre the whole site looked in need of major refurb and decoration never did find the gardens that we expected the staff were inexperienced , poorly trained and some could not speak Turkish let alone English - some examples of downright rudeness But give them a chance next year. Ibrahim who is excellent has just been appointed and his team are due to arrive soon from London, supported by an investment budget they should have a chance to turn this into a decent 4 star by next summer

firstly I would like to say that when I saw a mixed postive and negative reviews about this hotel I was skeptic but I thought I will give it the benefit of doubt and can say that our stay overall was really good apart from a few small thing's. Hamid - very helpful and resourceful, he was always ready to answer any questions I had. I could sense that he genuinely wanted us to have a pleasant stay. Hotel room: Reasonably good not as exaggerated as most of the negative comments we had nice balcony view of the pools/mountains, the showers were great! side note: The cleaners were constantly keeping the rooms spotless and was always being very nice to my daughter. if I was to nitpick on the rooms it would be that they do need a little bit of an upgrade as the walls did have some wear and tear but that wouldn't stop me from revisiting. The food: typical hotel food, variety options , many desserts, coffe/tea available. most of the caterers were really friendly and diligent to help guests except one or two occasions when it came towards the end of a breakfast/lunch/dinner the 1 or 2 individuals were almost rushing for us to leave. While I understand that they are allocated times for the food, please understand that some of us have sick and stubborn children that did not sleep all night. the swimming pool was a little cold but okay to use however the jaccuzi barely had any strength left. will likely revisit again, thanks for all your hospitality!

Staff is very friendly. Rooms are clean. Location is great, but requires transport (taxi or own car). aquapark is small but sufficient to enjoy. Foods are not perfect, but adequate.

Good

The room had a great view and the rooms were in a good state however the food isn't what you'd expect from a 5* star resort when compared with similar resorts.