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City Express by Marriott Cancun Aeropuerto

From

95 US$

/nat

City Express by Marriott Cancun Aeropuerto - Image 1

City Express by Marriott Cancun Aeropuerto - Værelse

City Express by Marriott Cancun Aeropuerto - Værelse

City Express by Marriott Cancun Aeropuerto - Reception

City Express by Marriott Cancun Aeropuerto - Pool

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From

95 US$

/nat

Om dette overnatningssted

Fra en terrasse kan du nyde den skønne udsigt, eller du kan nyde godt af rekreative faciliteter, såsom en udendørs pool. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, gratis brug af nærliggende fitnessfacilitete...

Faciliteter

Fra en terrasse kan du nyde den skønne udsigt, eller du kan nyde godt af rekreative faciliteter, såsom en udendørs pool. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, gratis brug af nærliggende fitnessfaciliteter og automat.

Forretningsfaciliteter

Gæsterne har blandt andet adgang til et døgnåbent forretningscenter, renseri/vaskeservice og en døgnåben reception. Dette hotel har 2 møde- og konferencelokaler til rådighed. Gratis selvstændig parkering er til rådighed på stedet.

Spisning

Du kan købe mad ved den lokale købmand/dagligvarebutik eller blive på værelset og nyde godt af dette hotels mulighed for roomservice sent om aftenen. Gratis kontinental morgenmad serveres på hverdage fra kl. 06.30 til kl. 10.30 og fra kl. 07.00 til kl. 11.00 i weekenderne.

Værelser

Føl dig hjemme i et af de 137 aircondition-afkølede værelser, der desuden indeholder fladskærms-tv. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med bruser samt gratis toiletartikler og hårtørrer. Faciliteter inkluderer telefoner samt skriveborde og gratis mineralvand på flaske.

Lokation

Overnatter du ved City Express By Marriott Cancun Aeropuerto, som ligger tæt på lufthavnen i Cancún, er du kun 10 minutters kørsel fra Moon Palace Golfklub og Xoximilco. Dette hotel ligger 13 km fra Delfines-stranden og 18,4 km fra Hotel Zone Strande.

I nærheden

Xoximilco(3.7 mil)
Playa Coral(4 mil)
Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc Nationalpark(4 mil)
El Tinto Golf Course(4 mil)
Arrecife de Puerto Morelos Nationalpark(4 mil)
Grand Outlet Riviera Maya(4.5 mil)
Riviera Cancun Golf Resort(4.6 mil)
Parroquia de Cristo Resucitado(5.5 mil)
Moon Palace Golfklub(6.1 mil)
Poliforum Benito Juárez(6.8 mil)
Delfines-stranden(8.1 mil)
Pabellón Cumbres Indkøbscenter(8.5 mil)
Plaza La Roca Indkøbscenter(8.8 mil)
Museo Maya Trailhead(9 mil)
Hospiten-hospitalet(9.1 mil)
Cancun, Quintana Roo (CUN-Cancun Intl.)(2.7 mil)
Tulum Intl. Lufthavn (TQO)(97.8 mil)

Parkering
Transport til/Fra lufthavn
Swimmingpool
Forretningscenter
Roomservice
Renseri

Lokation

BLVD. LUIS DONALDO COLOSIO LT. 03, SANTA ANNA (SUPERMANZANA 301), BENITO JUAREZ, QUINTANA ROO, Alfredo V. Bonfil, Cancún, Benito Juárez, Quintana Roo, Mexico

Xoximilco (3.7 mil)

Playa Coral (4 mil)

Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc Nationalpark (4 mil)

El Tinto Golf Course (4 mil)

Arrecife de Puerto Morelos Nationalpark (4 mil)

Grand Outlet Riviera Maya (4.5 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

6

Standardværelse - 1 queensize-seng

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

183 ft²

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

6

Superior-værelse - 1 kingsize-seng med sovesofa

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 4

291 ft²

Klimaanlæg

Wi-Fi (Gratis)

Tekøkken

6

Værelse - 2 dobbeltsenge

Værelsesoplysninger

2 Dobbeltsenge

Sover 4

226 ft²

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

Gæsteanmeldelser af City Express by Marriott Cancun Aeropuerto

7.4

God

Baseret på 1.090 verificerede anmeldelser

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

City Express by Marriott Cancun Aeropuerto bruges ofte til hurtige mellemlandinger på grund af hotellets nærhed til lufthavnen og gratis shuttlebus, men anmeldelser nævner inkonsekvent kommunikation og lange ventetider på shuttlebussen, samt langsom indtjekning og lejlighedsvise reservationsfejl.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

City Express by Marriott Cancun Aeropuerto bruges ofte til hurtige mellemlandinger på grund af hotellets nærhed til lufthavnen og gratis shuttlebus, men anmeldelser nævner inkonsekvent kommunikation og lange ventetider på shuttlebussen, samt langsom indtjekning og lejlighedsvise reservationsfejl.

Værelserne er små og simple, med meget faste senge, tynde vægge og en del støj, og enkelte rapporterer om dårlig Wi-Fi eller begrænsede faciliteter på værelset såsom manglende køleskab eller pengeskab. Mange gæster finder hotellet rent og forholdsvis nyt, mens andre nævner ubehagelige lugte, manglende rengøring eller vedligeholdelsesproblemer. Morgenmaden er simpel og kan løbe tør eller starte sent, med meget begrænsede veganske muligheder, og området har få restauranter inden for gåafstand udover en 7-Eleven og en taco-forretning. Overordnet set kan du forvente et praktisk, enkelt overnatningssted.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Den gratis lufthavnstransport er et stort plus, men pålideligheden og kommunikationen er inkonsekvent. Nogle oplever problemfri afhentning, mens andre står over for lange ventetider, ubesvarede opkald eller fyldte busser. Basale ekstra faciliteter omfatter en pool, et fitnesscenter og parkering på stedet.

Relaterede gæsteanmeldelser

10

Nancy

5. mar. 2025

·

Overnattede 1 nat

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

10

Stephanie

3. jan. 2025

·

Overnattede 1 nat

It was a good hotel room. Safe. Clean. Modern. Good service with a few nice extras. I don't understand the bad reviews. It's great for a night or 2, but don't stay here for an entire vacation. Your wife & kids will never want to vacation with you again if you spend an entire week here. If you want a vacation experience, there are so many great area properties set up for that purpose for a good range of budgets. This hotel is just a good utilitarian option if you're just landing or have an early flight out or if you're here on business. Close to the airport, so not a whole lot of walkable dining options. However, room service and breakfast are nice and basic. Pool and gym were nicer than expected. Airport shuttle was an amazing perk... reliable and easy to use! Call the hotel # when you arrive to give your name and location and then Meet the driver at "Friends & Family" pickup outside of your terminal. Have some patience and use this hotel for what it was meant for. You'll be satisfied.

It was a good hotel room. Safe. Clean. Modern. Good service with a few nice extras. I don't understand the bad reviews. It's great for a night or 2, but don't stay here for an entire vacation. Your wife & kids will never want to vacation with you again if you spend an entire week here. If you want a vacation experience, there are so many great area properties set up for that purpose for a good range of budgets. This hotel is just a good utilitarian option if you're just landing or have an early flight out or if you're here on business. Close to the airport, so not a whole lot of walkable dining options. However, room service and breakfast are nice and basic. Pool and gym were nicer than expected. Airport shuttle was an amazing perk... reliable and easy to use! Call the hotel # when you arrive to give your name and location and then Meet the driver at "Friends & Family" pickup outside of your terminal. Have some patience and use this hotel for what it was meant for. You'll be satisfied.

2

Gioia Patricia

31. dec. 2024

·

Overnattede 1 nat

There was not enough staff for the check in. More than one hour waiting in a long queue for checking in. Tried to call for arranging transportation from the airport to the hotel, no one picked up the phone or answered any messages.

There was not enough staff for the check in. More than one hour waiting in a long queue for checking in. Tried to call for arranging transportation from the airport to the hotel, no one picked up the phone or answered any messages.

8

Maxime

15. dec. 2024

·

Overnattede 1 nat

Bon hôtel mais assez onéreux car proche de l’aéroport. Navette gratuite c’est agréable. Salle de sport top. Petit déjeuner basique mais correct.

Bon hôtel mais assez onéreux car proche de l’aéroport. Navette gratuite c’est agréable. Salle de sport top. Petit déjeuner basique mais correct.

2

Dorte

22. dec. 2024

·

Overnattede 1 nat

Arranged shuttle bus from airport did not show up. No one to pick up phone in designated shuttle phone number. Taxi to hotel from airport is USD 130, total scam. At hotel we were informed that next day shuttle to airport was fully booked. Overall this hotel DOES NOT offer shuttle service. Breakfast was really bad and not enough food! On Marriott’s webpage start time is 06:00, at Expedia website 06:30. At reception they mentioned 7:00, but food only started to arrive 07:25

Arranged shuttle bus from airport did not show up. No one to pick up phone in designated shuttle phone number. Taxi to hotel from airport is USD 130, total scam. At hotel we were informed that next day shuttle to airport was fully booked. Overall this hotel DOES NOT offer shuttle service. Breakfast was really bad and not enough food! On Marriott’s webpage start time is 06:00, at Expedia website 06:30. At reception they mentioned 7:00, but food only started to arrive 07:25

6

Libertad

5. okt. 2024

·

Overnattede 1 nat

El hotel básico para pasar una noche. No pudimos usar el servicio de shuttle por saturación, esa era la amenidad principal por la que escogimos este hotel, pero al parecer debes reservarlo desde antes de llegar y no lo sabíamos.

El hotel básico para pasar una noche. No pudimos usar el servicio de shuttle por saturación, esa era la amenidad principal por la que escogimos este hotel, pero al parecer debes reservarlo desde antes de llegar y no lo sabíamos.

8

Daniela

27. dec. 2024

·

Overnattede 1 nat

Llamamos muchas veces para agendar el pick up del aeropuerto pero no nos contestaron y no nos recogieron del aeropuerto como se supone que debieron haber hecho, eran las 23:30 horas y Tuvimos que conseguir transporte muy caro

Llamamos muchas veces para agendar el pick up del aeropuerto pero no nos contestaron y no nos recogieron del aeropuerto como se supone que debieron haber hecho, eran las 23:30 horas y Tuvimos que conseguir transporte muy caro

2

Romain

29. jan. 2025

·

Overnattede 1 nat

Terrible. Ultra long Check-in. Misinformation for the shuttle. Nobody answered the number they provided me so I waited 1h30 at the airport before spending 1000 pesos for a taxi… a shame. Even this morning, I check twice personally and physically at the lobby that my family was registered for the 5 am shuttle. With the previous day experience, I had a bad feeling so I wake up early to check again with the driver at 4.45 and I did well, we were not on his list. Absolutely terrible. Children would have done a better service than this staff. As I paid at the hotel, I don’t think there is a way to get any refund or compensation. I tried to chat with them (3 people) but their English is limited and as soon as the discussion became unpleasant for them, they switched in the « I don’t speak English » mode and use their phone as a translator… Never again at this place.

Terrible. Ultra long Check-in. Misinformation for the shuttle. Nobody answered the number they provided me so I waited 1h30 at the airport before spending 1000 pesos for a taxi… a shame. Even this morning, I check twice personally and physically at the lobby that my family was registered for the 5 am shuttle. With the previous day experience, I had a bad feeling so I wake up early to check again with the driver at 4.45 and I did well, we were not on his list. Absolutely terrible. Children would have done a better service than this staff. As I paid at the hotel, I don’t think there is a way to get any refund or compensation. I tried to chat with them (3 people) but their English is limited and as soon as the discussion became unpleasant for them, they switched in the « I don’t speak English » mode and use their phone as a translator… Never again at this place.

8

Cara

24. dec. 2024

·

Overnattede 1 nat

My son and I stayed here after a late arrival to Cancun on our way to Valladolid. Everything is clean and new, the staff were extremely helpful. The location is close to the airport but not really around anything, which was completely fine for us. Big, new, free parking garage. If you have a kid who is a picky eater there might not be a lot they will eat from the continental breakfast, but probably enough to tide them over until you can find a bakery or breakfast spot. Overall very good, would recommend for a low cost place for the night.

My son and I stayed here after a late arrival to Cancun on our way to Valladolid. Everything is clean and new, the staff were extremely helpful. The location is close to the airport but not really around anything, which was completely fine for us. Big, new, free parking garage. If you have a kid who is a picky eater there might not be a lot they will eat from the continental breakfast, but probably enough to tide them over until you can find a bakery or breakfast spot. Overall very good, would recommend for a low cost place for the night.

10

LUCAS

24. mar. 2025

·

Overnattede 1 nat

MUY BIEN SOBRE TODO EL SERVICIO DE TRASNPORTE AL AEROPUERTO PARA IDAS Y LLEGADAS

MUY BIEN SOBRE TODO EL SERVICIO DE TRASNPORTE AL AEROPUERTO PARA IDAS Y LLEGADAS

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Mange beskriver rene, nye omgivelser, men andre rapporterer ubehagelige lugte, manglende rengøring eller beskidte badeværelser/sengetøj.

Relaterede gæsteanmeldelser

6

Arturo

8. okt. 2024

·

Overnattede 1 nat

El cuarto tenía un olor rarito, las camas tenían pelos de mujer! Tuve que sacudir todo muy bien para poder acostarme tranquilo

El cuarto tenía un olor rarito, las camas tenían pelos de mujer! Tuve que sacudir todo muy bien para poder acostarme tranquilo

4

Tereza

23. dec. 2024

·

Overnattede 1 nat

The place was dirty. Floors dirty, sheets used and dirty, breakfast dirty, servers uniforms dirty. One slow coffee machine for hotel. Trash on floor everywhere. The check in took long time. Front desk staff poor.

The place was dirty. Floors dirty, sheets used and dirty, breakfast dirty, servers uniforms dirty. One slow coffee machine for hotel. Trash on floor everywhere. The check in took long time. Front desk staff poor.

10

Amanda C

12. maj 2024

·

Overnattede 1 nat

Hotel muy cerca del aeropuerto, nuevo, muy limpio y cómodo

Hotel muy cerca del aeropuerto, nuevo, muy limpio y cómodo

10

Valeria

6. jan. 2025

·

Overnattede 1 nat

Limpio y cómodo, personal amable y buena atención, buenos precios

Limpio y cómodo, personal amable y buena atención, buenos precios

6

Ligia

18. apr. 2024

·

Overnattede 1 nat

El hotel olía mal. La habitación y, específicamente, el baño no bien limpiados. La verdad, no vamos a regresar, no fue una buena experiencia.

El hotel olía mal. La habitación y, específicamente, el baño no bien limpiados. La verdad, no vamos a regresar, no fue una buena experiencia.

10

Noemi

7. okt. 2024

·

Overnattede 1 nat

muy limpio y buen desayuno y nuevo

muy limpio y buen desayuno y nuevo

10

Geovani r

23. mar. 2025

·

Overnattede 1 nat

Ótimo custo benefício tudo novo e bem cuidado Quartos limpos e enxoval novo .

Ótimo custo benefício tudo novo e bem cuidado Quartos limpos e enxoval novo .

2

Graham

20. feb. 2025

·

Overnattede 1 nat

Beds are like a rock Breakfast was very simple Not comfortable at all The smell in lobby and hall ways was horrible

Beds are like a rock Breakfast was very simple Not comfortable at all The smell in lobby and hall ways was horrible

10

Jose

12. okt. 2024

·

Overnattede 1 nat

Servicio de excelencia. Front desk very friendly. Facilities clean, room clean, bed comfortable

Servicio de excelencia. Front desk very friendly. Facilities clean, room clean, bed comfortable

2

Arturo

11. okt. 2024

·

Overnattede 1 nat

El aire acondicionado no trabajaba. A la ducha le faltaba la cortina y no nos pudimos bañar. Aunque las camas estaban tendidas tenían pelos por todos lados, fue muy incómodo tener que sacudir todo para sentirse en medio a gusto.. a partir del calor que estaba haciendo

El aire acondicionado no trabajaba. A la ducha le faltaba la cortina y no nos pudimos bañar. Aunque las camas estaban tendidas tenían pelos por todos lados, fue muy incómodo tener que sacudir todo para sentirse en medio a gusto.. a partir del calor que estaba haciendo

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er simple og kompakte; mange bemærker meget faste madrasser, tynde vægge og en del støj. Faciliteterne kan være begrænsede (f.eks. intet køleskab eller pengeskab på nogle værelser), og enkelte gæster rapporterede Wi-Fi-problemer, mens andre fandt sengene behagelige.

Relaterede gæsteanmeldelser

4

Sara

29. nov. 2024

·

Overnattede 1 nat

Bed was uncomfortable, walls are thin and the hotel smelled bad.

Bed was uncomfortable, walls are thin and the hotel smelled bad.

10

Nancy

5. mar. 2025

·

Overnattede 1 nat

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

10

Burnell

20. feb. 2025

·

Overnattede 1 nat

Loud hvac next door took time to get used to but overall it was great

Loud hvac next door took time to get used to but overall it was great

6

Karen

3. feb. 2025

·

Overnattede 2 nætter

No safe or fridge

No safe or fridge

8

Rhonda

28. feb. 2025

·

Overnattede 1 nat

The rooms are very small but clean. However the walls are very thin and you can hear the room next to you. The continental breakfast had no coffee and lacked fruit.

The rooms are very small but clean. However the walls are very thin and you can hear the room next to you. The continental breakfast had no coffee and lacked fruit.

6

Dayna

17. feb. 2025

·

Overnattede 1 nat

This hotel is fine for a quick stay before/after the airport, but I wouldn’t go back. The walls are thin and I could hear other guests moving around in their rooms when I was trying to sleep. The beds are very very firm. The wifi didn’t work for me, which was annoying. The bathroom was designed with literally zero counter space. However the hotel is clean and new and very close to the airport. The free breakfast was basic continental-style, but appreciated. The staff was nice enough. I wasn’t unhappy with the stay but I also think there’s better out there to be found. I would not rebook at this hotel.

This hotel is fine for a quick stay before/after the airport, but I wouldn’t go back. The walls are thin and I could hear other guests moving around in their rooms when I was trying to sleep. The beds are very very firm. The wifi didn’t work for me, which was annoying. The bathroom was designed with literally zero counter space. However the hotel is clean and new and very close to the airport. The free breakfast was basic continental-style, but appreciated. The staff was nice enough. I wasn’t unhappy with the stay but I also think there’s better out there to be found. I would not rebook at this hotel.

8

Rochelle

13. nov. 2024

·

Overnattede 1 nat

The hotel was clean. They forgot to leave washcloths. The matress was very hard and uncomfortable. It left me back in so much pain.

The hotel was clean. They forgot to leave washcloths. The matress was very hard and uncomfortable. It left me back in so much pain.

8

Isai

21. jul. 2024

·

Overnattede 1 nat

The room was clean but very small. The bed was very hard. Only one person working the desk at check in. Long line and long wait to get our room. Staff was very helpful and kind.

The room was clean but very small. The bed was very hard. Only one person working the desk at check in. Long line and long wait to get our room. Staff was very helpful and kind.

8

Norma

14. mar. 2024

·

Overnattede 1 nat

Clean, good price, shuttle, near airport. Small rooms

Clean, good price, shuttle, near airport. Small rooms

8

Diana

18. feb. 2025

·

Overnattede 1 nat

Installation are clean, 5 min to airport, the beds aren’t comfortable to hard. Staff are not friendly, the tv’s are not smart only regular channels, overall convenient to stay one night.

Installation are clean, 5 min to airport, the beds aren’t comfortable to hard. Staff are not friendly, the tv’s are not smart only regular channels, overall convenient to stay one night.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Servicen er inkonsekvent: venligt og hjælpsomt personale nævnes, men mange rapporterer meget langsom eller underbemandet indtjekning, dårlig kommunikation om shuttlebussen og lejlighedsvise problemer med reservationer eller fakturering.

Relaterede gæsteanmeldelser

4

Tzitzi

16. nov. 2024

·

Overnattede 1 nat

Las personas de recepción estaban de mal humor desde que estabamos en fila. Nos tardamos mas de 50 minutos en hacer el check in. La recepcionista, incluso teniendo mi identificación, insistia en darme la documentación de otra persona diciendo que era la de mi cuarto, yo le dicia que no y ella insistia, bastante grosera. Al pagar con American Express no se reflejaba el pago de inmediato por lo que tuvimos que esperar ahi mas de 10 minutos incluso mostrando que la terminal si lo habia cobrado. Pesima experiencia el check in en estos hoteles. Hubo dos otros clientes que llegaron por error y en lugar de ayudarlos se molestaban diciendo que estaban en el lugar equivocado. Tuvimos que intervenir para que los apoyaran en minimo decir a donde ir, les falta empatia con sus culientes y los turistas. Los cuartos bien, pero las camas muy duras.

Las personas de recepción estaban de mal humor desde que estabamos en fila. Nos tardamos mas de 50 minutos en hacer el check in. La recepcionista, incluso teniendo mi identificación, insistia en darme la documentación de otra persona diciendo que era la de mi cuarto, yo le dicia que no y ella insistia, bastante grosera. Al pagar con American Express no se reflejaba el pago de inmediato por lo que tuvimos que esperar ahi mas de 10 minutos incluso mostrando que la terminal si lo habia cobrado. Pesima experiencia el check in en estos hoteles. Hubo dos otros clientes que llegaron por error y en lugar de ayudarlos se molestaban diciendo que estaban en el lugar equivocado. Tuvimos que intervenir para que los apoyaran en minimo decir a donde ir, les falta empatia con sus culientes y los turistas. Los cuartos bien, pero las camas muy duras.

4

Tereza

23. dec. 2024

·

Overnattede 1 nat

The place was dirty. Floors dirty, sheets used and dirty, breakfast dirty, servers uniforms dirty. One slow coffee machine for hotel. Trash on floor everywhere. The check in took long time. Front desk staff poor.

The place was dirty. Floors dirty, sheets used and dirty, breakfast dirty, servers uniforms dirty. One slow coffee machine for hotel. Trash on floor everywhere. The check in took long time. Front desk staff poor.

6

Richard

31. dec. 2024

·

Overnattede 1 nat

The poor night clerk was overwhelmed when we arrived late after taking over 4 hours to get through customs. Even though there were only 6 people in front of us, it took over an hour to get to us so we could check in! The room was nice but breakfast was horrible as it was so busy and the food was gone the second it came out. They were obviously not prepared for the hotel being full.

The poor night clerk was overwhelmed when we arrived late after taking over 4 hours to get through customs. Even though there were only 6 people in front of us, it took over an hour to get to us so we could check in! The room was nice but breakfast was horrible as it was so busy and the food was gone the second it came out. They were obviously not prepared for the hotel being full.

2

GINA

2. jul. 2024

·

Overnattede 1 nat

Rudest and snob receptionist I have ever encountered. I'm a frequent traveller and believe me when I say that the people you put behind the desk is very crucial in making the guest feel welcomed. Train them better customer service. When I politely approach them during 3PM check in and looking to ask questions, they wont look at you nor answer you. They will answer you when its convenient for them. Will recommend this location.

Rudest and snob receptionist I have ever encountered. I'm a frequent traveller and believe me when I say that the people you put behind the desk is very crucial in making the guest feel welcomed. Train them better customer service. When I politely approach them during 3PM check in and looking to ask questions, they wont look at you nor answer you. They will answer you when its convenient for them. Will recommend this location.

2

Geoffrey

12. jan. 2025

·

Overnattede 1 nat

Reserved through Expedia only to arrive and be told that they have no rooms available. No apologies, just a shrug. We had to double back to the airport and pay 3 times as much for the Hilton, but at least they hadn’t overbooked. We weren’t the only ones, 3 other parties with reservations were there and losing their minds at the checkin counter. Apparently, a confirmed Expedia reservation doesn’t count for much.

Reserved through Expedia only to arrive and be told that they have no rooms available. No apologies, just a shrug. We had to double back to the airport and pay 3 times as much for the Hilton, but at least they hadn’t overbooked. We weren’t the only ones, 3 other parties with reservations were there and losing their minds at the checkin counter. Apparently, a confirmed Expedia reservation doesn’t count for much.

8

Juan M

22. apr. 2025

·

Overnattede 1 nat

Muy amables Solo un poco lento el check in

Muy amables Solo un poco lento el check in

4

Jon

13. jan. 2025

·

Overnattede 1 nat

Clean and efficient. Good staff. Negative: nothing walkable from hotel. No restaurant or bar. No bar in hotel just room service menu that can be served in lobby/breakfast area. They had no record of my reservation through Expedia. If I had not had printed copy of res we would have been without rooms 45 minutes to sort it out. I blame Expedia.

Clean and efficient. Good staff. Negative: nothing walkable from hotel. No restaurant or bar. No bar in hotel just room service menu that can be served in lobby/breakfast area. They had no record of my reservation through Expedia. If I had not had printed copy of res we would have been without rooms 45 minutes to sort it out. I blame Expedia.

10

Jose

12. okt. 2024

·

Overnattede 1 nat

Servicio de excelencia. Front desk very friendly. Facilities clean, room clean, bed comfortable

Servicio de excelencia. Front desk very friendly. Facilities clean, room clean, bed comfortable

8

Christine

2. mar. 2025

·

Overnattede 1 nat

Our room was comfortable and staff were friendly and helpful.

Our room was comfortable and staff were friendly and helpful.

2

Romain

29. jan. 2025

·

Overnattede 1 nat

Terrible. Ultra long Check-in. Misinformation for the shuttle. Nobody answered the number they provided me so I waited 1h30 at the airport before spending 1000 pesos for a taxi… a shame. Even this morning, I check twice personally and physically at the lobby that my family was registered for the 5 am shuttle. With the previous day experience, I had a bad feeling so I wake up early to check again with the driver at 4.45 and I did well, we were not on his list. Absolutely terrible. Children would have done a better service than this staff. As I paid at the hotel, I don’t think there is a way to get any refund or compensation. I tried to chat with them (3 people) but their English is limited and as soon as the discussion became unpleasant for them, they switched in the « I don’t speak English » mode and use their phone as a translator… Never again at this place.

Terrible. Ultra long Check-in. Misinformation for the shuttle. Nobody answered the number they provided me so I waited 1h30 at the airport before spending 1000 pesos for a taxi… a shame. Even this morning, I check twice personally and physically at the lobby that my family was registered for the 5 am shuttle. With the previous day experience, I had a bad feeling so I wake up early to check again with the driver at 4.45 and I did well, we were not on his list. Absolutely terrible. Children would have done a better service than this staff. As I paid at the hotel, I don’t think there is a way to get any refund or compensation. I tried to chat with them (3 people) but their English is limited and as soon as the discussion became unpleasant for them, they switched in the « I don’t speak English » mode and use their phone as a translator… Never again at this place.

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Lokation

Meget praktisk i forhold til lufthavnen. Området er industrielt med få spisemuligheder inden for gåafstand, men der er en 7-Eleven og en taco-forretning i nærheden.

Relaterede gæsteanmeldelser

8

Isidro

10. dec. 2024

·

Overnattede 1 nat

This is primarily a business hotel. I stayed overnight to catch a flight early morning, earlier than breakfast, so can't comment on it. Room is OK, although i struggled finding the light switches. There a are a couple of convenience shops around, but the neighbourhood isn't inviting. Overall, it was a good experience, and will stay again if i needed a bed nearby Cancun's airport. The shuttle service is available 24 hours, so it is a strength.

This is primarily a business hotel. I stayed overnight to catch a flight early morning, earlier than breakfast, so can't comment on it. Room is OK, although i struggled finding the light switches. There a are a couple of convenience shops around, but the neighbourhood isn't inviting. Overall, it was a good experience, and will stay again if i needed a bed nearby Cancun's airport. The shuttle service is available 24 hours, so it is a strength.

8

JAMES

12. feb. 2025

·

Overnattede 1 nat

This hotel is not somewhere that you would spend a week in Cancun but for a short stay near the airport it is more than sufficient. The hotel is clean and comfortable with plenty of parking and the staff is very nice. The location is near a busy road and the rooms overlook some industrial yards. The free breakfast about what you would expect. We were getting in very late so it didn’t make sense to pay for a night in an all inclusive so it served its purpose well

This hotel is not somewhere that you would spend a week in Cancun but for a short stay near the airport it is more than sufficient. The hotel is clean and comfortable with plenty of parking and the staff is very nice. The location is near a busy road and the rooms overlook some industrial yards. The free breakfast about what you would expect. We were getting in very late so it didn’t make sense to pay for a night in an all inclusive so it served its purpose well

8

Maria

18. feb. 2025

·

Overnattede 1 nat

Close to airport

Close to airport

10

Mary

3. mar. 2024

·

Overnattede 1 nat

Great new hotel- very close to the airport and has a shuttle! The hotel is clean, staff is attentive, great taco place within walking distance. They have a pool and gym- Great overnight spot

Great new hotel- very close to the airport and has a shuttle! The hotel is clean, staff is attentive, great taco place within walking distance. They have a pool and gym- Great overnight spot

8

Rebecca

5. jan. 2025

·

Overnattede 1 nat

It was a great place to stay in close to the airport. The airport shuttle was fast, and picked us up within 30 mins of calling. The room was comfortable and clean. The staff are friendly and helpful. The breakfast was busy, and most of the food was gone by the time I arrived. There is a taco place, 7-11 and money exchange place within 3 minutes walk from the hotel.

It was a great place to stay in close to the airport. The airport shuttle was fast, and picked us up within 30 mins of calling. The room was comfortable and clean. The staff are friendly and helpful. The breakfast was busy, and most of the food was gone by the time I arrived. There is a taco place, 7-11 and money exchange place within 3 minutes walk from the hotel.

10

Jorge

1. maj 2024

·

Overnattede 1 nat

Great, nothing around but convenient to get to the airport

Great, nothing around but convenient to get to the airport

10

Alfredo Manuel

4. aug. 2024

·

Overnattede 1 nat

Excelente ubicación

Excelente ubicación

8

Steve

23. nov. 2024

·

Overnattede 1 nat

Convenience to the airport and perfect for a quick stop after leaving the airport in between destinations. Taco restaurant around the corner is only place to eat if you don’t want to eat at the hotel.

Convenience to the airport and perfect for a quick stop after leaving the airport in between destinations. Taco restaurant around the corner is only place to eat if you don’t want to eat at the hotel.

8

Cara

24. dec. 2024

·

Overnattede 1 nat

My son and I stayed here after a late arrival to Cancun on our way to Valladolid. Everything is clean and new, the staff were extremely helpful. The location is close to the airport but not really around anything, which was completely fine for us. Big, new, free parking garage. If you have a kid who is a picky eater there might not be a lot they will eat from the continental breakfast, but probably enough to tide them over until you can find a bakery or breakfast spot. Overall very good, would recommend for a low cost place for the night.

My son and I stayed here after a late arrival to Cancun on our way to Valladolid. Everything is clean and new, the staff were extremely helpful. The location is close to the airport but not really around anything, which was completely fine for us. Big, new, free parking garage. If you have a kid who is a picky eater there might not be a lot they will eat from the continental breakfast, but probably enough to tide them over until you can find a bakery or breakfast spot. Overall very good, would recommend for a low cost place for the night.

8

Alonso

18. okt. 2024

·

Overnattede 2 nætter

Bien ubicada para hacer escala, cerca del aeropuerto este hotel es el ideal, si en tu día quieres ir a la playa o a algún lugar solo tienes dos opciones, taxi/uber o transporte público el cual es muy malo, la zona en temporada de lluvia se llena de agua en algunos sectores y es carente de banquetas. El hotel estuvo perfecto, el personal muy amable y las instalaciones así como la atención de 10.

Bien ubicada para hacer escala, cerca del aeropuerto este hotel es el ideal, si en tu día quieres ir a la playa o a algún lugar solo tienes dos opciones, taxi/uber o transporte público el cual es muy malo, la zona en temporada de lluvia se llena de agua en algunos sectores y es carente de banquetas. El hotel estuvo perfecto, el personal muy amable y las instalaciones así como la atención de 10.

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Spisning

Morgenmaden er simpel og kan løbe tør eller starte senere end forventet; flere gæster bemærker meget begrænsede eller ingen veganske muligheder. Der er begrænsede spisemuligheder på stedet, og få alternativer i nærheden.

Relaterede gæsteanmeldelser

6

Sunetra

3. jan. 2025

·

Overnattede 1 nat

Some of the staff at the front desk were not very nice. Also, there were absolutely zero options for vegan food (including plain bread or any plant based milk or even bananas) for the breakfast. We left without a breakfast.

Some of the staff at the front desk were not very nice. Also, there were absolutely zero options for vegan food (including plain bread or any plant based milk or even bananas) for the breakfast. We left without a breakfast.

6

Iris

1. jan. 2025

·

Overnattede 1 nat

We stayed for one night at City Express before our all inclusive vacation at another resort. It was okay but breakfast and dining option are limited.

We stayed for one night at City Express before our all inclusive vacation at another resort. It was okay but breakfast and dining option are limited.

10

Nancy

5. mar. 2025

·

Overnattede 1 nat

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

10

Ricardo

31. aug. 2024

·

Overnattede 1 nat

Cerca de aeropuerto, el desayuno lo sirven tarde....

Cerca de aeropuerto, el desayuno lo sirven tarde....

8

Rhonda

28. feb. 2025

·

Overnattede 1 nat

The rooms are very small but clean. However the walls are very thin and you can hear the room next to you. The continental breakfast had no coffee and lacked fruit.

The rooms are very small but clean. However the walls are very thin and you can hear the room next to you. The continental breakfast had no coffee and lacked fruit.

6

Amreka

3. jan. 2025

·

Overnattede 6 nætter

Breakfast was not suitable for vegans and breakfast was very limited to guests even though it was stated it was available from 7am-11am

Breakfast was not suitable for vegans and breakfast was very limited to guests even though it was stated it was available from 7am-11am

6

Simon

8. jan. 2025

·

Overnattede 1 nat

Ok lufthavnshotel til en enkelt overnatning. Pænt og rent. Virkelig ringe morgenmad.

Ok lufthavnshotel til en enkelt overnatning. Pænt og rent. Virkelig ringe morgenmad.

6

Natalia

11. apr. 2025

·

Overnattede 1 nat

O hotel é pra ficar uma noite somente. Fica bem perto do aeroporto e tem transfer gratuito. O quarto apesar de simples, tem um bom tamanho e estava limpo. O café da manhã é bem simples! Não vá esperando um café tipo buffet...

O hotel é pra ficar uma noite somente. Fica bem perto do aeroporto e tem transfer gratuito. O quarto apesar de simples, tem um bom tamanho e estava limpo. O café da manhã é bem simples! Não vá esperando um café tipo buffet...

8

Christine

1. jan. 2025

·

Overnattede 1 nat

The hotel is new and therehfore clean. Had to ask for glasses, water and conditioner as the one provided was three quarters gone. Walls are paper thin. We went down for breakfast at 7:45 and there were no eggs left or forks or bread. Asked for eggs and she brought them but didn't check what else was needed therefore no forks or bread. People that came after us were also annoyed as there didnt seem to be anyone looking after the breakfast. Disappointing after paying the price we did. I dont recommend this place.

The hotel is new and therehfore clean. Had to ask for glasses, water and conditioner as the one provided was three quarters gone. Walls are paper thin. We went down for breakfast at 7:45 and there were no eggs left or forks or bread. Asked for eggs and she brought them but didn't check what else was needed therefore no forks or bread. People that came after us were also annoyed as there didnt seem to be anyone looking after the breakfast. Disappointing after paying the price we did. I dont recommend this place.

6

Armando

12. aug. 2024

·

Overnattede 1 nat

El desayuno comienza tarde para un hotel de aeropuerto deben brindar servicio más temprano sobre todo porque ofrecen desayuno incluido

El desayuno comienza tarde para un hotel de aeropuerto deben brindar servicio más temprano sobre todo porque ofrecen desayuno incluido

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4

Anders

14. jul. 2025

·

Overnattede 1 nat

Kom sent og rejs tidlig. Fine værelser men room service/ restaurant er virkelig ringe. Morgenmad ok men ikke mere. Fin beliggenhed tæt på lufthavn. Venligt personale. Lufthavnsshuttle fungerer godt.

Kom sent og rejs tidlig. Fine værelser men room service/ restaurant er virkelig ringe. Morgenmad ok men ikke mere. Fin beliggenhed tæt på lufthavn. Venligt personale. Lufthavnsshuttle fungerer godt.

8

Helle

17. maj 2025

·

Overnattede 1 nat

Hotellet har alt hvad du behøver til en enkelt overntning - eller bare som sovested. Det kan præcis der det giver udtryk for at kunne

Hotellet har alt hvad du behøver til en enkelt overntning - eller bare som sovested. Det kan præcis der det giver udtryk for at kunne

6

Simon

8. jan. 2025

·

Overnattede 1 nat

Ok lufthavnshotel til en enkelt overnatning. Pænt og rent. Virkelig ringe morgenmad.

Ok lufthavnshotel til en enkelt overnatning. Pænt og rent. Virkelig ringe morgenmad.

2

Luis

for 3 uger siden

·

Overnattede 2 nætter

La atención fue pésima desde el personal de lobby pasando por gerencia y contabilidad, al realizar un trámite su respuesta siempre fue de evadir, no contestar y no dar seguimiento

La atención fue pésima desde el personal de lobby pasando por gerencia y contabilidad, al realizar un trámite su respuesta siempre fue de evadir, no contestar y no dar seguimiento

2

Denisse Mayrely

for 3 uger siden

·

Overnattede 1 nat

Jamás nos había pasado porque no es la primera vez que nos hospedamos,

Jamás nos había pasado porque no es la primera vez que nos hospedamos,

Overnatningsstedets retninglinjer

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november 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
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