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City Express by Marriott Cancun Aeropuerto

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95 US$

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City Express by Marriott Cancun Aeropuerto - Image 1

City Express by Marriott Cancun Aeropuerto - Habitación

City Express by Marriott Cancun Aeropuerto - Habitación

City Express by Marriott Cancun Aeropuerto - Recepción

City Express by Marriott Cancun Aeropuerto - Piscina

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From

95 US$

/ noche

Acerca de esta propiedad

Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza donde sentarte a contemplar el paisaje. Encontrarás además conexión a Internet wifi gratis...

Servicios

Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza donde sentarte a contemplar el paisaje. Encontrarás además conexión a Internet wifi gratis, acceso gratuito a un gimnasio cercano y una máquina expendedora.

Servicios empresariales

Tendrás un centro de negocios abierto las 24 horas, tintorería y un servicio de recepción las 24 horas a tu disposición. Este hotel pone a tu disposición 2 salas de reuniones donde celebrar todo tipo de eventos. Hay un aparcamiento sin asistencia gratuito disponible.

Comida

Aprovecha el servicio de habitaciones nocturno de este hotel, o compra algo para comer en su supermercado. El desayuno continental gratuito se ofrece entre semana de 06:30 a 10:30, mientras que el horario de sábados y domingos es de 07:00 a 11:00.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 137 habitaciones con aire acondicionado y televisión de pantalla plana. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen escritorio, botella de agua gratuita y teléfono.

Ubicación

Si decides alojarte en City Express By Marriott Cancun Aeropuerto de Cancún, estarás cerca del aeropuerto y a menos de diez minutos en coche de Club de golf Moon Palace y Parque temático Xoximilco. Además, este hotel se encuentra a 13 km de Playa Delfines y a 18,4 km de Playas de la zona hotelera.

Qué hay cerca

Parque temático Xoximilco(3.7 millas)
Playa Coral(4 millas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(4 millas)
Campo de golf El Tinto(4 millas)
Parque Nacional Arrecife de Puerto Morelos(4 millas)
Grand Outlet Riviera Maya(4.5 millas)
Riviera Cancun Golf Resort(4.6 millas)
Parroquia del Cristo Resucitado(5.5 millas)
Club de golf Moon Palace(6.1 millas)
Poliforum Benito Juárez(6.8 millas)
Playa Delfines(8.1 millas)
Centro Comercial Pabellón Cumbres(8.5 millas)
Centro comercial Plaza La Roca(8.8 millas)
Inicio del sendero del Museo Maya(9 millas)
Hospiten Hospital(9.1 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(2.7 millas)
Aeropuerto Internacional de Tulum (TQO)(97.8 millas)

Aparcamiento
Traslados al aeropuerto
Piscina
Centro de negocios
Servicio de habitaciones
Servicio de tintorería

Ubicación

BLVD. LUIS DONALDO COLOSIO LT. 03, SANTA ANNA (SUPERMANZANA 301), BENITO JUAREZ, QUINTANA ROO, Alfredo V. Bonfil, Cancún, Benito Juárez, Estado de Quintana Roo, México

Parque temático Xoximilco (3.7 millas)

Playa Coral (4 millas)

Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (4 millas)

Campo de golf El Tinto (4 millas)

Parque Nacional Arrecife de Puerto Morelos (4 millas)

Grand Outlet Riviera Maya (4.5 millas)

Más información sobre la ubicación

Opciones de habitación

6

Habitación estándar, 1 cama de matrimonio

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

183 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

6

Habitación superior, 1 cama de matrimonio grande con sofá cama

Detalles de la oferta

1 Cama Doble Extragrande

y

1 Sofá Cama

Capacidad: 4

291 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Cocina americana

6

Habitación, 2 camas dobles

Detalles de la oferta

2 Camas Dobles

Capacidad: 4

226 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Reseñas de los huéspedes sobre City Express by Marriott Cancun Aeropuerto

7.4

Bueno

Basado en 1090 comentarios verificados

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

City Express by Marriott Cancun Aeropuerto es muy utilizado para escapadas rápidas debido a su cercanía al aeropuerto y su transporte gratuito, pero las opiniones señalan una comunicación inconsistente con el servicio de transporte y largas esperas, además de un registro lento y errores ocasionales en las reservas.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

City Express by Marriott Cancun Aeropuerto es muy utilizado para escapadas rápidas debido a su cercanía al aeropuerto y su transporte gratuito, pero las opiniones señalan una comunicación inconsistente con el servicio de transporte y largas esperas, además de un registro lento y errores ocasionales en las reservas.

Las habitaciones son pequeñas y básicas, con camas muy firmes, paredes delgadas y algo de ruido, y algunos informes de que el Wi‑Fi no funciona o de que faltan algunas comodidades en la habitación, como nevera o caja fuerte. Muchos huéspedes encuentran el hotel limpio y bastante nuevo, aunque otros mencionan olores desagradables, falta de servicio de habitaciones o problemas de mantenimiento. El desayuno es sencillo y puede agotarse o comenzar tarde, con opciones veganas muy limitadas, y en la zona hay pocos restaurantes a los que se pueda ir caminando, más allá de un 7‑Eleven y una taquería. En general, espere una parada nocturna práctica y sin lujos.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

El servicio de transporte gratuito al aeropuerto es un gran atractivo, pero su fiabilidad y comunicación son inconsistentes, con algunas recogidas sin problemas y otras que implican largas esperas, llamadas sin respuesta o furgonetas completas. Los extras básicos incluyen una piscina, un gimnasio y aparcamiento en las instalaciones.

Reseñas de huéspedes relacionadas

10

Nancy

5 mar 2025

·

Se alojó 1 noche

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

10

Stephanie

3 ene 2025

·

Se alojó 1 noche

It was a good hotel room. Safe. Clean. Modern. Good service with a few nice extras. I don't understand the bad reviews. It's great for a night or 2, but don't stay here for an entire vacation. Your wife & kids will never want to vacation with you again if you spend an entire week here. If you want a vacation experience, there are so many great area properties set up for that purpose for a good range of budgets. This hotel is just a good utilitarian option if you're just landing or have an early flight out or if you're here on business. Close to the airport, so not a whole lot of walkable dining options. However, room service and breakfast are nice and basic. Pool and gym were nicer than expected. Airport shuttle was an amazing perk... reliable and easy to use! Call the hotel # when you arrive to give your name and location and then Meet the driver at "Friends & Family" pickup outside of your terminal. Have some patience and use this hotel for what it was meant for. You'll be satisfied.

It was a good hotel room. Safe. Clean. Modern. Good service with a few nice extras. I don't understand the bad reviews. It's great for a night or 2, but don't stay here for an entire vacation. Your wife & kids will never want to vacation with you again if you spend an entire week here. If you want a vacation experience, there are so many great area properties set up for that purpose for a good range of budgets. This hotel is just a good utilitarian option if you're just landing or have an early flight out or if you're here on business. Close to the airport, so not a whole lot of walkable dining options. However, room service and breakfast are nice and basic. Pool and gym were nicer than expected. Airport shuttle was an amazing perk... reliable and easy to use! Call the hotel # when you arrive to give your name and location and then Meet the driver at "Friends & Family" pickup outside of your terminal. Have some patience and use this hotel for what it was meant for. You'll be satisfied.

2

Gioia Patricia

31 dic 2024

·

Se alojó 1 noche

There was not enough staff for the check in. More than one hour waiting in a long queue for checking in. Tried to call for arranging transportation from the airport to the hotel, no one picked up the phone or answered any messages.

There was not enough staff for the check in. More than one hour waiting in a long queue for checking in. Tried to call for arranging transportation from the airport to the hotel, no one picked up the phone or answered any messages.

8

Maxime

15 dic 2024

·

Se alojó 1 noche

Bon hôtel mais assez onéreux car proche de l’aéroport. Navette gratuite c’est agréable. Salle de sport top. Petit déjeuner basique mais correct.

Bon hôtel mais assez onéreux car proche de l’aéroport. Navette gratuite c’est agréable. Salle de sport top. Petit déjeuner basique mais correct.

2

Dorte

22 dic 2024

·

Se alojó 1 noche

Arranged shuttle bus from airport did not show up. No one to pick up phone in designated shuttle phone number. Taxi to hotel from airport is USD 130, total scam. At hotel we were informed that next day shuttle to airport was fully booked. Overall this hotel DOES NOT offer shuttle service. Breakfast was really bad and not enough food! On Marriott’s webpage start time is 06:00, at Expedia website 06:30. At reception they mentioned 7:00, but food only started to arrive 07:25

Arranged shuttle bus from airport did not show up. No one to pick up phone in designated shuttle phone number. Taxi to hotel from airport is USD 130, total scam. At hotel we were informed that next day shuttle to airport was fully booked. Overall this hotel DOES NOT offer shuttle service. Breakfast was really bad and not enough food! On Marriott’s webpage start time is 06:00, at Expedia website 06:30. At reception they mentioned 7:00, but food only started to arrive 07:25

6

Libertad

5 oct 2024

·

Se alojó 1 noche

El hotel básico para pasar una noche. No pudimos usar el servicio de shuttle por saturación, esa era la amenidad principal por la que escogimos este hotel, pero al parecer debes reservarlo desde antes de llegar y no lo sabíamos.

El hotel básico para pasar una noche. No pudimos usar el servicio de shuttle por saturación, esa era la amenidad principal por la que escogimos este hotel, pero al parecer debes reservarlo desde antes de llegar y no lo sabíamos.

8

Daniela

27 dic 2024

·

Se alojó 1 noche

Llamamos muchas veces para agendar el pick up del aeropuerto pero no nos contestaron y no nos recogieron del aeropuerto como se supone que debieron haber hecho, eran las 23:30 horas y Tuvimos que conseguir transporte muy caro

Llamamos muchas veces para agendar el pick up del aeropuerto pero no nos contestaron y no nos recogieron del aeropuerto como se supone que debieron haber hecho, eran las 23:30 horas y Tuvimos que conseguir transporte muy caro

2

Romain

29 ene 2025

·

Se alojó 1 noche

Terrible. Ultra long Check-in. Misinformation for the shuttle. Nobody answered the number they provided me so I waited 1h30 at the airport before spending 1000 pesos for a taxi… a shame. Even this morning, I check twice personally and physically at the lobby that my family was registered for the 5 am shuttle. With the previous day experience, I had a bad feeling so I wake up early to check again with the driver at 4.45 and I did well, we were not on his list. Absolutely terrible. Children would have done a better service than this staff. As I paid at the hotel, I don’t think there is a way to get any refund or compensation. I tried to chat with them (3 people) but their English is limited and as soon as the discussion became unpleasant for them, they switched in the « I don’t speak English » mode and use their phone as a translator… Never again at this place.

Terrible. Ultra long Check-in. Misinformation for the shuttle. Nobody answered the number they provided me so I waited 1h30 at the airport before spending 1000 pesos for a taxi… a shame. Even this morning, I check twice personally and physically at the lobby that my family was registered for the 5 am shuttle. With the previous day experience, I had a bad feeling so I wake up early to check again with the driver at 4.45 and I did well, we were not on his list. Absolutely terrible. Children would have done a better service than this staff. As I paid at the hotel, I don’t think there is a way to get any refund or compensation. I tried to chat with them (3 people) but their English is limited and as soon as the discussion became unpleasant for them, they switched in the « I don’t speak English » mode and use their phone as a translator… Never again at this place.

8

Cara

24 dic 2024

·

Se alojó 1 noche

My son and I stayed here after a late arrival to Cancun on our way to Valladolid. Everything is clean and new, the staff were extremely helpful. The location is close to the airport but not really around anything, which was completely fine for us. Big, new, free parking garage. If you have a kid who is a picky eater there might not be a lot they will eat from the continental breakfast, but probably enough to tide them over until you can find a bakery or breakfast spot. Overall very good, would recommend for a low cost place for the night.

My son and I stayed here after a late arrival to Cancun on our way to Valladolid. Everything is clean and new, the staff were extremely helpful. The location is close to the airport but not really around anything, which was completely fine for us. Big, new, free parking garage. If you have a kid who is a picky eater there might not be a lot they will eat from the continental breakfast, but probably enough to tide them over until you can find a bakery or breakfast spot. Overall very good, would recommend for a low cost place for the night.

10

LUCAS

24 mar 2025

·

Se alojó 1 noche

MUY BIEN SOBRE TODO EL SERVICIO DE TRASNPORTE AL AEROPUERTO PARA IDAS Y LLEGADAS

MUY BIEN SOBRE TODO EL SERVICIO DE TRASNPORTE AL AEROPUERTO PARA IDAS Y LLEGADAS

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos describen espacios limpios y con sensación de ser nuevos, pero otros informan de olores desagradables, falta de servicio de habitaciones o baños/ropa de cama sucios.

Reseñas de huéspedes relacionadas

6

Arturo

8 oct 2024

·

Se alojó 1 noche

El cuarto tenía un olor rarito, las camas tenían pelos de mujer! Tuve que sacudir todo muy bien para poder acostarme tranquilo

El cuarto tenía un olor rarito, las camas tenían pelos de mujer! Tuve que sacudir todo muy bien para poder acostarme tranquilo

4

Tereza

23 dic 2024

·

Se alojó 1 noche

The place was dirty. Floors dirty, sheets used and dirty, breakfast dirty, servers uniforms dirty. One slow coffee machine for hotel. Trash on floor everywhere. The check in took long time. Front desk staff poor.

The place was dirty. Floors dirty, sheets used and dirty, breakfast dirty, servers uniforms dirty. One slow coffee machine for hotel. Trash on floor everywhere. The check in took long time. Front desk staff poor.

10

Amanda C

12 may 2024

·

Se alojó 1 noche

Hotel muy cerca del aeropuerto, nuevo, muy limpio y cómodo

Hotel muy cerca del aeropuerto, nuevo, muy limpio y cómodo

10

Valeria

6 ene 2025

·

Se alojó 1 noche

Limpio y cómodo, personal amable y buena atención, buenos precios

Limpio y cómodo, personal amable y buena atención, buenos precios

6

Ligia

18 abr 2024

·

Se alojó 1 noche

El hotel olía mal. La habitación y, específicamente, el baño no bien limpiados. La verdad, no vamos a regresar, no fue una buena experiencia.

El hotel olía mal. La habitación y, específicamente, el baño no bien limpiados. La verdad, no vamos a regresar, no fue una buena experiencia.

10

Noemi

7 oct 2024

·

Se alojó 1 noche

muy limpio y buen desayuno y nuevo

muy limpio y buen desayuno y nuevo

10

Geovani r

23 mar 2025

·

Se alojó 1 noche

Ótimo custo benefício tudo novo e bem cuidado Quartos limpos e enxoval novo .

Ótimo custo benefício tudo novo e bem cuidado Quartos limpos e enxoval novo .

2

Graham

20 feb 2025

·

Se alojó 1 noche

Beds are like a rock Breakfast was very simple Not comfortable at all The smell in lobby and hall ways was horrible

Beds are like a rock Breakfast was very simple Not comfortable at all The smell in lobby and hall ways was horrible

10

Jose

12 oct 2024

·

Se alojó 1 noche

Servicio de excelencia. Front desk very friendly. Facilities clean, room clean, bed comfortable

Servicio de excelencia. Front desk very friendly. Facilities clean, room clean, bed comfortable

2

Arturo

11 oct 2024

·

Se alojó 1 noche

El aire acondicionado no trabajaba. A la ducha le faltaba la cortina y no nos pudimos bañar. Aunque las camas estaban tendidas tenían pelos por todos lados, fue muy incómodo tener que sacudir todo para sentirse en medio a gusto.. a partir del calor que estaba haciendo

El aire acondicionado no trabajaba. A la ducha le faltaba la cortina y no nos pudimos bañar. Aunque las camas estaban tendidas tenían pelos por todos lados, fue muy incómodo tener que sacudir todo para sentirse en medio a gusto.. a partir del calor que estaba haciendo

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son básicas y compactas; muchos señalan colchones muy firmes, paredes delgadas y algo de ruido. Las comodidades pueden ser limitadas (por ejemplo, sin nevera ni caja fuerte en algunas), y algunos huéspedes informaron de problemas con el Wi‑Fi, mientras que otros encontraron las camas cómodas.

Reseñas de huéspedes relacionadas

4

Sara

29 nov 2024

·

Se alojó 1 noche

Bed was uncomfortable, walls are thin and the hotel smelled bad.

Bed was uncomfortable, walls are thin and the hotel smelled bad.

10

Nancy

5 mar 2025

·

Se alojó 1 noche

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

10

Burnell

20 feb 2025

·

Se alojó 1 noche

Loud hvac next door took time to get used to but overall it was great

Loud hvac next door took time to get used to but overall it was great

6

Karen

3 feb 2025

·

Se alojó 2 noches

No safe or fridge

No safe or fridge

8

Rhonda

28 feb 2025

·

Se alojó 1 noche

The rooms are very small but clean. However the walls are very thin and you can hear the room next to you. The continental breakfast had no coffee and lacked fruit.

The rooms are very small but clean. However the walls are very thin and you can hear the room next to you. The continental breakfast had no coffee and lacked fruit.

6

Dayna

17 feb 2025

·

Se alojó 1 noche

This hotel is fine for a quick stay before/after the airport, but I wouldn’t go back. The walls are thin and I could hear other guests moving around in their rooms when I was trying to sleep. The beds are very very firm. The wifi didn’t work for me, which was annoying. The bathroom was designed with literally zero counter space. However the hotel is clean and new and very close to the airport. The free breakfast was basic continental-style, but appreciated. The staff was nice enough. I wasn’t unhappy with the stay but I also think there’s better out there to be found. I would not rebook at this hotel.

This hotel is fine for a quick stay before/after the airport, but I wouldn’t go back. The walls are thin and I could hear other guests moving around in their rooms when I was trying to sleep. The beds are very very firm. The wifi didn’t work for me, which was annoying. The bathroom was designed with literally zero counter space. However the hotel is clean and new and very close to the airport. The free breakfast was basic continental-style, but appreciated. The staff was nice enough. I wasn’t unhappy with the stay but I also think there’s better out there to be found. I would not rebook at this hotel.

8

Rochelle

13 nov 2024

·

Se alojó 1 noche

The hotel was clean. They forgot to leave washcloths. The matress was very hard and uncomfortable. It left me back in so much pain.

The hotel was clean. They forgot to leave washcloths. The matress was very hard and uncomfortable. It left me back in so much pain.

8

Isai

21 jul 2024

·

Se alojó 1 noche

The room was clean but very small. The bed was very hard. Only one person working the desk at check in. Long line and long wait to get our room. Staff was very helpful and kind.

The room was clean but very small. The bed was very hard. Only one person working the desk at check in. Long line and long wait to get our room. Staff was very helpful and kind.

8

Norma

14 mar 2024

·

Se alojó 1 noche

Clean, good price, shuttle, near airport. Small rooms

Clean, good price, shuttle, near airport. Small rooms

8

Diana

18 feb 2025

·

Se alojó 1 noche

Installation are clean, 5 min to airport, the beds aren’t comfortable to hard. Staff are not friendly, the tv’s are not smart only regular channels, overall convenient to stay one night.

Installation are clean, 5 min to airport, the beds aren’t comfortable to hard. Staff are not friendly, the tv’s are not smart only regular channels, overall convenient to stay one night.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es inconsistente: se menciona personal amable y servicial, pero muchos informan de un registro muy lento o con falta de personal, una comunicación deficiente con el servicio de transporte y problemas ocasionales con las reservas o la facturación.

Reseñas de huéspedes relacionadas

4

Tzitzi

16 nov 2024

·

Se alojó 1 noche

Las personas de recepción estaban de mal humor desde que estabamos en fila. Nos tardamos mas de 50 minutos en hacer el check in. La recepcionista, incluso teniendo mi identificación, insistia en darme la documentación de otra persona diciendo que era la de mi cuarto, yo le dicia que no y ella insistia, bastante grosera. Al pagar con American Express no se reflejaba el pago de inmediato por lo que tuvimos que esperar ahi mas de 10 minutos incluso mostrando que la terminal si lo habia cobrado. Pesima experiencia el check in en estos hoteles. Hubo dos otros clientes que llegaron por error y en lugar de ayudarlos se molestaban diciendo que estaban en el lugar equivocado. Tuvimos que intervenir para que los apoyaran en minimo decir a donde ir, les falta empatia con sus culientes y los turistas. Los cuartos bien, pero las camas muy duras.

Las personas de recepción estaban de mal humor desde que estabamos en fila. Nos tardamos mas de 50 minutos en hacer el check in. La recepcionista, incluso teniendo mi identificación, insistia en darme la documentación de otra persona diciendo que era la de mi cuarto, yo le dicia que no y ella insistia, bastante grosera. Al pagar con American Express no se reflejaba el pago de inmediato por lo que tuvimos que esperar ahi mas de 10 minutos incluso mostrando que la terminal si lo habia cobrado. Pesima experiencia el check in en estos hoteles. Hubo dos otros clientes que llegaron por error y en lugar de ayudarlos se molestaban diciendo que estaban en el lugar equivocado. Tuvimos que intervenir para que los apoyaran en minimo decir a donde ir, les falta empatia con sus culientes y los turistas. Los cuartos bien, pero las camas muy duras.

4

Tereza

23 dic 2024

·

Se alojó 1 noche

The place was dirty. Floors dirty, sheets used and dirty, breakfast dirty, servers uniforms dirty. One slow coffee machine for hotel. Trash on floor everywhere. The check in took long time. Front desk staff poor.

The place was dirty. Floors dirty, sheets used and dirty, breakfast dirty, servers uniforms dirty. One slow coffee machine for hotel. Trash on floor everywhere. The check in took long time. Front desk staff poor.

6

Richard

31 dic 2024

·

Se alojó 1 noche

The poor night clerk was overwhelmed when we arrived late after taking over 4 hours to get through customs. Even though there were only 6 people in front of us, it took over an hour to get to us so we could check in! The room was nice but breakfast was horrible as it was so busy and the food was gone the second it came out. They were obviously not prepared for the hotel being full.

The poor night clerk was overwhelmed when we arrived late after taking over 4 hours to get through customs. Even though there were only 6 people in front of us, it took over an hour to get to us so we could check in! The room was nice but breakfast was horrible as it was so busy and the food was gone the second it came out. They were obviously not prepared for the hotel being full.

2

GINA

2 jul 2024

·

Se alojó 1 noche

Rudest and snob receptionist I have ever encountered. I'm a frequent traveller and believe me when I say that the people you put behind the desk is very crucial in making the guest feel welcomed. Train them better customer service. When I politely approach them during 3PM check in and looking to ask questions, they wont look at you nor answer you. They will answer you when its convenient for them. Will recommend this location.

Rudest and snob receptionist I have ever encountered. I'm a frequent traveller and believe me when I say that the people you put behind the desk is very crucial in making the guest feel welcomed. Train them better customer service. When I politely approach them during 3PM check in and looking to ask questions, they wont look at you nor answer you. They will answer you when its convenient for them. Will recommend this location.

2

Geoffrey

12 ene 2025

·

Se alojó 1 noche

Reserved through Expedia only to arrive and be told that they have no rooms available. No apologies, just a shrug. We had to double back to the airport and pay 3 times as much for the Hilton, but at least they hadn’t overbooked. We weren’t the only ones, 3 other parties with reservations were there and losing their minds at the checkin counter. Apparently, a confirmed Expedia reservation doesn’t count for much.

Reserved through Expedia only to arrive and be told that they have no rooms available. No apologies, just a shrug. We had to double back to the airport and pay 3 times as much for the Hilton, but at least they hadn’t overbooked. We weren’t the only ones, 3 other parties with reservations were there and losing their minds at the checkin counter. Apparently, a confirmed Expedia reservation doesn’t count for much.

8

Juan M

22 abr 2025

·

Se alojó 1 noche

Muy amables Solo un poco lento el check in

Muy amables Solo un poco lento el check in

4

Jon

13 ene 2025

·

Se alojó 1 noche

Clean and efficient. Good staff. Negative: nothing walkable from hotel. No restaurant or bar. No bar in hotel just room service menu that can be served in lobby/breakfast area. They had no record of my reservation through Expedia. If I had not had printed copy of res we would have been without rooms 45 minutes to sort it out. I blame Expedia.

Clean and efficient. Good staff. Negative: nothing walkable from hotel. No restaurant or bar. No bar in hotel just room service menu that can be served in lobby/breakfast area. They had no record of my reservation through Expedia. If I had not had printed copy of res we would have been without rooms 45 minutes to sort it out. I blame Expedia.

10

Jose

12 oct 2024

·

Se alojó 1 noche

Servicio de excelencia. Front desk very friendly. Facilities clean, room clean, bed comfortable

Servicio de excelencia. Front desk very friendly. Facilities clean, room clean, bed comfortable

8

Christine

2 mar 2025

·

Se alojó 1 noche

Our room was comfortable and staff were friendly and helpful.

Our room was comfortable and staff were friendly and helpful.

2

Romain

29 ene 2025

·

Se alojó 1 noche

Terrible. Ultra long Check-in. Misinformation for the shuttle. Nobody answered the number they provided me so I waited 1h30 at the airport before spending 1000 pesos for a taxi… a shame. Even this morning, I check twice personally and physically at the lobby that my family was registered for the 5 am shuttle. With the previous day experience, I had a bad feeling so I wake up early to check again with the driver at 4.45 and I did well, we were not on his list. Absolutely terrible. Children would have done a better service than this staff. As I paid at the hotel, I don’t think there is a way to get any refund or compensation. I tried to chat with them (3 people) but their English is limited and as soon as the discussion became unpleasant for them, they switched in the « I don’t speak English » mode and use their phone as a translator… Never again at this place.

Terrible. Ultra long Check-in. Misinformation for the shuttle. Nobody answered the number they provided me so I waited 1h30 at the airport before spending 1000 pesos for a taxi… a shame. Even this morning, I check twice personally and physically at the lobby that my family was registered for the 5 am shuttle. With the previous day experience, I had a bad feeling so I wake up early to check again with the driver at 4.45 and I did well, we were not on his list. Absolutely terrible. Children would have done a better service than this staff. As I paid at the hotel, I don’t think there is a way to get any refund or compensation. I tried to chat with them (3 people) but their English is limited and as soon as the discussion became unpleasant for them, they switched in the « I don’t speak English » mode and use their phone as a translator… Never again at this place.

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Ubicación

Muy conveniente para el aeropuerto. Los alrededores son industriales y hay pocas opciones para comer a poca distancia, aunque hay un 7‑Eleven y una taquería cerca.

Reseñas de huéspedes relacionadas

8

Isidro

10 dic 2024

·

Se alojó 1 noche

This is primarily a business hotel. I stayed overnight to catch a flight early morning, earlier than breakfast, so can't comment on it. Room is OK, although i struggled finding the light switches. There a are a couple of convenience shops around, but the neighbourhood isn't inviting. Overall, it was a good experience, and will stay again if i needed a bed nearby Cancun's airport. The shuttle service is available 24 hours, so it is a strength.

This is primarily a business hotel. I stayed overnight to catch a flight early morning, earlier than breakfast, so can't comment on it. Room is OK, although i struggled finding the light switches. There a are a couple of convenience shops around, but the neighbourhood isn't inviting. Overall, it was a good experience, and will stay again if i needed a bed nearby Cancun's airport. The shuttle service is available 24 hours, so it is a strength.

8

JAMES

12 feb 2025

·

Se alojó 1 noche

This hotel is not somewhere that you would spend a week in Cancun but for a short stay near the airport it is more than sufficient. The hotel is clean and comfortable with plenty of parking and the staff is very nice. The location is near a busy road and the rooms overlook some industrial yards. The free breakfast about what you would expect. We were getting in very late so it didn’t make sense to pay for a night in an all inclusive so it served its purpose well

This hotel is not somewhere that you would spend a week in Cancun but for a short stay near the airport it is more than sufficient. The hotel is clean and comfortable with plenty of parking and the staff is very nice. The location is near a busy road and the rooms overlook some industrial yards. The free breakfast about what you would expect. We were getting in very late so it didn’t make sense to pay for a night in an all inclusive so it served its purpose well

8

Maria

18 feb 2025

·

Se alojó 1 noche

Close to airport

Close to airport

10

Mary

3 mar 2024

·

Se alojó 1 noche

Great new hotel- very close to the airport and has a shuttle! The hotel is clean, staff is attentive, great taco place within walking distance. They have a pool and gym- Great overnight spot

Great new hotel- very close to the airport and has a shuttle! The hotel is clean, staff is attentive, great taco place within walking distance. They have a pool and gym- Great overnight spot

8

Rebecca

5 ene 2025

·

Se alojó 1 noche

It was a great place to stay in close to the airport. The airport shuttle was fast, and picked us up within 30 mins of calling. The room was comfortable and clean. The staff are friendly and helpful. The breakfast was busy, and most of the food was gone by the time I arrived. There is a taco place, 7-11 and money exchange place within 3 minutes walk from the hotel.

It was a great place to stay in close to the airport. The airport shuttle was fast, and picked us up within 30 mins of calling. The room was comfortable and clean. The staff are friendly and helpful. The breakfast was busy, and most of the food was gone by the time I arrived. There is a taco place, 7-11 and money exchange place within 3 minutes walk from the hotel.

10

Jorge

1 may 2024

·

Se alojó 1 noche

Great, nothing around but convenient to get to the airport

Great, nothing around but convenient to get to the airport

10

Alfredo Manuel

4 ago 2024

·

Se alojó 1 noche

Excelente ubicación

Excelente ubicación

8

Steve

23 nov 2024

·

Se alojó 1 noche

Convenience to the airport and perfect for a quick stop after leaving the airport in between destinations. Taco restaurant around the corner is only place to eat if you don’t want to eat at the hotel.

Convenience to the airport and perfect for a quick stop after leaving the airport in between destinations. Taco restaurant around the corner is only place to eat if you don’t want to eat at the hotel.

8

Cara

24 dic 2024

·

Se alojó 1 noche

My son and I stayed here after a late arrival to Cancun on our way to Valladolid. Everything is clean and new, the staff were extremely helpful. The location is close to the airport but not really around anything, which was completely fine for us. Big, new, free parking garage. If you have a kid who is a picky eater there might not be a lot they will eat from the continental breakfast, but probably enough to tide them over until you can find a bakery or breakfast spot. Overall very good, would recommend for a low cost place for the night.

My son and I stayed here after a late arrival to Cancun on our way to Valladolid. Everything is clean and new, the staff were extremely helpful. The location is close to the airport but not really around anything, which was completely fine for us. Big, new, free parking garage. If you have a kid who is a picky eater there might not be a lot they will eat from the continental breakfast, but probably enough to tide them over until you can find a bakery or breakfast spot. Overall very good, would recommend for a low cost place for the night.

8

Alonso

18 oct 2024

·

Se alojó 2 noches

Bien ubicada para hacer escala, cerca del aeropuerto este hotel es el ideal, si en tu día quieres ir a la playa o a algún lugar solo tienes dos opciones, taxi/uber o transporte público el cual es muy malo, la zona en temporada de lluvia se llena de agua en algunos sectores y es carente de banquetas. El hotel estuvo perfecto, el personal muy amable y las instalaciones así como la atención de 10.

Bien ubicada para hacer escala, cerca del aeropuerto este hotel es el ideal, si en tu día quieres ir a la playa o a algún lugar solo tienes dos opciones, taxi/uber o transporte público el cual es muy malo, la zona en temporada de lluvia se llena de agua en algunos sectores y es carente de banquetas. El hotel estuvo perfecto, el personal muy amable y las instalaciones así como la atención de 10.

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Comida

El desayuno es básico y puede agotarse o comenzar más tarde de lo esperado; varios huéspedes señalan opciones veganas muy limitadas o inexistentes. La oferta gastronómica en las instalaciones es limitada, con pocas alternativas en los alrededores.

Reseñas de huéspedes relacionadas

6

Sunetra

3 ene 2025

·

Se alojó 1 noche

Some of the staff at the front desk were not very nice. Also, there were absolutely zero options for vegan food (including plain bread or any plant based milk or even bananas) for the breakfast. We left without a breakfast.

Some of the staff at the front desk were not very nice. Also, there were absolutely zero options for vegan food (including plain bread or any plant based milk or even bananas) for the breakfast. We left without a breakfast.

6

Iris

1 ene 2025

·

Se alojó 1 noche

We stayed for one night at City Express before our all inclusive vacation at another resort. It was okay but breakfast and dining option are limited.

We stayed for one night at City Express before our all inclusive vacation at another resort. It was okay but breakfast and dining option are limited.

10

Nancy

5 mar 2025

·

Se alojó 1 noche

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

10

Ricardo

31 ago 2024

·

Se alojó 1 noche

Cerca de aeropuerto, el desayuno lo sirven tarde....

Cerca de aeropuerto, el desayuno lo sirven tarde....

8

Rhonda

28 feb 2025

·

Se alojó 1 noche

The rooms are very small but clean. However the walls are very thin and you can hear the room next to you. The continental breakfast had no coffee and lacked fruit.

The rooms are very small but clean. However the walls are very thin and you can hear the room next to you. The continental breakfast had no coffee and lacked fruit.

6

Amreka

3 ene 2025

·

Se alojó 6 noches

Breakfast was not suitable for vegans and breakfast was very limited to guests even though it was stated it was available from 7am-11am

Breakfast was not suitable for vegans and breakfast was very limited to guests even though it was stated it was available from 7am-11am

6

Simon

8 ene 2025

·

Se alojó 1 noche

Ok lufthavnshotel til en enkelt overnatning. Pænt og rent. Virkelig ringe morgenmad.

Ok lufthavnshotel til en enkelt overnatning. Pænt og rent. Virkelig ringe morgenmad.

6

Natalia

11 abr 2025

·

Se alojó 1 noche

O hotel é pra ficar uma noite somente. Fica bem perto do aeroporto e tem transfer gratuito. O quarto apesar de simples, tem um bom tamanho e estava limpo. O café da manhã é bem simples! Não vá esperando um café tipo buffet...

O hotel é pra ficar uma noite somente. Fica bem perto do aeroporto e tem transfer gratuito. O quarto apesar de simples, tem um bom tamanho e estava limpo. O café da manhã é bem simples! Não vá esperando um café tipo buffet...

8

Christine

1 ene 2025

·

Se alojó 1 noche

The hotel is new and therehfore clean. Had to ask for glasses, water and conditioner as the one provided was three quarters gone. Walls are paper thin. We went down for breakfast at 7:45 and there were no eggs left or forks or bread. Asked for eggs and she brought them but didn't check what else was needed therefore no forks or bread. People that came after us were also annoyed as there didnt seem to be anyone looking after the breakfast. Disappointing after paying the price we did. I dont recommend this place.

The hotel is new and therehfore clean. Had to ask for glasses, water and conditioner as the one provided was three quarters gone. Walls are paper thin. We went down for breakfast at 7:45 and there were no eggs left or forks or bread. Asked for eggs and she brought them but didn't check what else was needed therefore no forks or bread. People that came after us were also annoyed as there didnt seem to be anyone looking after the breakfast. Disappointing after paying the price we did. I dont recommend this place.

6

Armando

12 ago 2024

·

Se alojó 1 noche

El desayuno comienza tarde para un hotel de aeropuerto deben brindar servicio más temprano sobre todo porque ofrecen desayuno incluido

El desayuno comienza tarde para un hotel de aeropuerto deben brindar servicio más temprano sobre todo porque ofrecen desayuno incluido

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2

Luis

hace 3 semanas

·

Se alojó 2 noches

La atención fue pésima desde el personal de lobby pasando por gerencia y contabilidad, al realizar un trámite su respuesta siempre fue de evadir, no contestar y no dar seguimiento

La atención fue pésima desde el personal de lobby pasando por gerencia y contabilidad, al realizar un trámite su respuesta siempre fue de evadir, no contestar y no dar seguimiento

2

Denisse Mayrely

hace 3 semanas

·

Se alojó 1 noche

Jamás nos había pasado porque no es la primera vez que nos hospedamos,

Jamás nos había pasado porque no es la primera vez que nos hospedamos,

2

Denisse Mayrely

hace 4 semanas

·

Se alojó 1 noche

Ya me hospedé ahí en varias ocasiones reservando por otra aplicación, y jamás había tenido problema alguno, pero esta ocasión, al salir mi esposo comenzó todo el camino con comezón horrible en su espalda, y al investigar son piquetes de chinche, siempre está súper limpio por eso se nos hizo extraño porque sólo él y la niña que durmieron en la misma cama tenían, la niña eran poco pero no como el literal toda la espalda. Espero puedan revisar pronto eso porque es un hotel muy bueno muy limpio y eso es una plaga 😞

Ya me hospedé ahí en varias ocasiones reservando por otra aplicación, y jamás había tenido problema alguno, pero esta ocasión, al salir mi esposo comenzó todo el camino con comezón horrible en su espalda, y al investigar son piquetes de chinche, siempre está súper limpio por eso se nos hizo extraño porque sólo él y la niña que durmieron en la misma cama tenían, la niña eran poco pero no como el literal toda la espalda. Espero puedan revisar pronto eso porque es un hotel muy bueno muy limpio y eso es una plaga 😞

8

Gabriela

hace 4 semanas

·

Se alojó 1 noche

Fuimos a este hotel porque hicimos escala para viajar, lo que fue muy conveniente por estar cerca del aeropuerto . La habitación estaba muy limpia. Con bastante estacionamiento. Todo el personal atento, solamente una chica en recepción fue grosera y no solicitó el transporte al aeropuerto .

Fuimos a este hotel porque hicimos escala para viajar, lo que fue muy conveniente por estar cerca del aeropuerto . La habitación estaba muy limpia. Con bastante estacionamiento. Todo el personal atento, solamente una chica en recepción fue grosera y no solicitó el transporte al aeropuerto .

8

Virginia

4 oct 2026

·

Se alojó 1 noche

Le staff era gentil pero al lugar le faltaría un poco más de limpieza pero en lo general es cómodo y está bien ubicado cerca de restaurantes y de el aeropuerto. Tiene navette de transporte incluido hacia el aeropuerto y a nosotros nos tocó Jonathan , un chofer súper amable y atento , muchas gracias. Breakfast bien por un hotel 3 estrellas , gracias .

Le staff era gentil pero al lugar le faltaría un poco más de limpieza pero en lo general es cómodo y está bien ubicado cerca de restaurantes y de el aeropuerto. Tiene navette de transporte incluido hacia el aeropuerto y a nosotros nos tocó Jonathan , un chofer súper amable y atento , muchas gracias. Breakfast bien por un hotel 3 estrellas , gracias .

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 23:59

Antes de la(s) 13:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

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Precios para las próximas fechas

noviembre 2026

DO	LU	MA	MI	JU	VI	SA
1	2	3 $86	4 $87	5 $99	6 $103	7 $79
8 $77	9 $81	10 $81	11 $83	12 $86	13 $79	14 $80
15 $77	16 $82	17 $91	18 $94	19 $83	20 $76	21 $76
22 $77	23 $81	24 $82	25 $82	26 $84	27 $79	28 $78
29 $79	30 $81

diciembre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.