Name: Holiday Inn Express Bilbao Airport by IHG
Address: Zarandoa Kalea, 5, Derio, Basque Country, Spain, Derio, Biscay, ES
Price range: $89–$212 per night
Rating: 8.1

What guests think

At Holiday Inn Express Bilbao Airport by IHG, travellers highlight a very convenient location near the terminal with a free early‑morning shuttle and generally good breakfast, plus friendly staff, but note recurring noise, dated rooms and temperature-control problems.

Many guests found the shuttle handy but reported occasional capacity limits, evening cutoffs, or delays. Service is largely helpful and courteous, though check-in can be slow and communication about the shuttle inconsistent. The setting is close to the airport and away from central Bilbao, with limited things in walking distance. Overall, expect a practical overnight stop geared to catching flights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Free airport shuttle from around 5 a.m. runs frequently and is convenient, though capacity and late-night coverage can be inconsistent. On-site bar/restaurant and parking are available, but space can be tight and there is no gym or pool.

Related guest reviews

8

Amanda

Aug 7, 2025

·

Stayed 1 night

This is a great place to stay if you have a late flight into Bilbao. They offer a free shuttle to and from the airport and took our bags in bag check all day while we explored the city. There is also lots of parking if you have a car or rented a car. It's not in a location that is near anything though, so don't expect that and it would have been good to have a pool and a workout room. We could tell there wasn't a pool from the listing but I was just hoping for a workout room since it's a Holiday Inn. The breakfast in the morning was also good. The room we had which had two single beds (ushed together) and a couch bed was pretty crammed to fit all the people with our bags/luggage, which would have been really difficult if we had stayed here a long time. But all in all this was a fine stop for our trip.

10

Thomas

Sep 23, 2025

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Stayed 1 night

Great airport shuttle service.

10

Jenny

Oct 24, 2025

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Stayed 1 night

The hotel is near airport, the shuttle service is free, and the driver is amazing.

10

Vitaliy

Jul 10, 2025

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Stayed 2 nights

Nice and quiet hotel near the airport. Great breakfast! Has food options until 11:30pm at night. No gym nor pool. I would definitely stay again if in the area.

8

Dwain

Mar 13, 2025

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Stayed 1 night

Hotel is 5 minutes from the airport, had a comfy bed and courteous staff. We needed the shuttle 4 times, but were only able to use it twice because we didn't receive a message back for the first trip to the hotel, and it didn't show up when we went into town and needed it for the way home (we waited long enough that 2 shuttles should have arrived, but neither did). So if the shuttle is a big deal, the other airport hotel may be more reliable?

8

Tami Lynn

Sep 28, 2025

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Stayed 1 night

Everything was fine except we waited for the shuttle from the airport which never did show up and so we had to get in a taxi. We even called to find out where it was and they said it wasn’t at the hotel so it must be at the airport. The hotel needs to have better communication with the shuttle. We waited for an hour and the hotel is only 5min away. They did compensate us with a drink at the bar.

8

james

May 18, 2024

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Stayed 1 night

Handy for the airport with free bus every half hour, free parking at the hotel, Ok Mobility hire car company is located next to the hotel.

8

Guy

Nov 10, 2024

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Stayed 1 night

The hotel shuttle service starts at 5:00am and runs every 30 minutes which is very helpful for early flights. We dropped our rental car at the airport the night before and took the shuttle to the hotel. This was a good idea because there is very limited parking at the hotel.

10

Kent

Oct 27, 2025

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Stayed 1 night

This is a perfectly serviceable airport hotel, one of two major ones very near the Bilbao airport. Fairly basic compared to a "fancy" hotel in the city, and (like 99% of European hotels) lacking washcloths. But, comfy beds, quiet rooms, an excellent breakfast spread, a decent bar, and really a short ride to the city. What's not to love? The airport shuttle starts at 5 a.m. and has limited capacity. But, the staff is well aware of the early morning flight schedule to get everyone there in plenty of time. It's like an 8-minute roundtrip from hotel to terminal. 😎

6

Kim

Sep 15, 2025

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Stayed 1 night

We were at shuttle area between 22:45 and 22:50 and waited until 23.15. Contacted hotel and were told it left at 22:45 so we had catch a taxi for 12 euros. Reception and breakfast staff very friendly and helpful. Good breakfast.

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Cleanliness

Many guests found rooms very clean or spotless, but others noted worn carpets, occasional odors, and bathroom maintenance issues such as mold or flooding.

Related guest reviews

10

M Carmen

Mar 30, 2025

·

Stayed 2 nights

Very clean, nice people working

4

Maureen

Jul 14, 2023

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Stayed 1 night

Rooms were dirty. Filthy carpeting, no top sheet, Torn drapes. Alarm going off during night. Shuttle bus had a toxic smell that had everyone coughing.

10

Sue

Nov 11, 2025

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Stayed 1 night

Spotless room and highly professional and helpful staff

10

Pamela

Jul 30, 2024

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Stayed 1 night

Location- only 5 minutes to the airport in hotel provided shuttle. Bar and restaurant onsite. Very helpful staff and the room was very clean. I would stay here again.

6

Rodrigo

Nov 27, 2023

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Stayed 1 night

La habitación es muy mal estado y el baño con muy mal olor.

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8

Oscar D

Oct 4, 2025

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Stayed 1 night

Husband and I only stayed a night.Breakfast was excellent. A good variety.We decided to take the bus. Bus stop is nearby.Not punctual. As we waited the shuttle service was around the clock. Staff was wery friendly. I think the shower needed a little attention, moldy.

4

sandra

Oct 4, 2025

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Stayed 1 night

The common area is very nice and updated. The rooms are not there were mode due between the grout line. The tub was old and the towers were tired. The shuttle service was marginal leaving was good but coming from the airport the driver didn’t bother to stop. Literally just did a drive-by.

10

Adriana

Apr 16, 2025

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Stayed 2 nights

Fue una agradeble estancia, personal muy amable, instalaciones y habitación muy limpias

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8

ANGEL MANUEL

Nov 24, 2025

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Stayed 2 nights

Habitación limpia y personal amable

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10

james p

Nov 29, 2025

·

Stayed 1 night

Spotless room. Courteous staff

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Rooms

Rooms are basic and functional, with beds generally comfortable but some reported as hard. Several reviews mention weak soundproofing and frequent temperature-control/AC issues, and some decor and fixtures feel dated.

Related guest reviews

8

Jose Manuel

Oct 25, 2025

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Stayed 1 night

Habitación limpia , colchones mejorables, personal muy amable, desayuno suficiente

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8

Christopher

Jul 13, 2025

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Stayed 1 night

Noise pollution. Even with ear plugs & closed windows could here partying until after 2am and i needed to be up at 6

8

Johanna

Jun 18, 2025

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Stayed 1 night

Väldigt hårda sängar, annars bra ställe

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6

Marcia

Jan 5, 2025

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Stayed 1 night

The staff at check-in and check-out were very helpful and professional. The shuttle to the airport is exceptionally convenient. The breakfast is great. Everything is ideal. The bathrooms are a bit outdated but clean. The noise level is a problem at this hotel, however. Twice I had trouble sleeping because guests in rooms next door or above were loud. It's a soundproofing problem with the building. You can hear through the wall as if they are paper thin.

4

Wendy

Jan 14, 2026

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Stayed 1 night

So loud. So very very loud for hours and hours…

6

Sherri

Dec 2, 2025

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Stayed 1 night

Hot! Heat was on in room The air conditioning was stated to be on but alas it was heat. Went to sightsee and came back to temperatures of 88 degrees. We do not mind using a fan and window for cooling the room but the instructions were in correct and it was a poor sleep due to temperature. We had a large flying bug in our room. The front desk was not available to come and take care of this. We called many times without assistance.

6

Louis

Oct 31, 2023

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Stayed 2 nights

Hotel was fine but our room was very warm 30C (86F). We cranked the AC down and went to diner. When we returned, the temperature was the same, AC was NOT cooling down. We contacted the front desk and they told us this was "normal" and the AC unit was running fine. I live in Florida so I know when an AC unit is working or not.... We asked to get another room and they said it was NOT necessary since the AC was "working fine". After 90 minutes of arguing, I asked to be refunded so I could go to another hotel. I asked to talk to the manager and they said he could not be reached... WHAT ??? They finally magically found another room and asked me to check the temperature to see if it was OK for us. This room was much better 25C(77F) so we moved our stuff. I rent hotel rooms at least 30 times a year. I never complain but this was a very unacceptable way to handle a customer. Otherwise, for the rest, the hotel was fine and breakfast was good,

4

Paul

Sep 28, 2025

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Stayed 2 nights

Rooms are very old and weathered. No water bottle provided in the room. Spanish only television. Expedia booking of 2 rooms was not recognized and check in was over 30 minutes as a result. It was 31C and the shuttle bus driver did not turn on air conditioning. Holiday Inn and Expedia should be embarrassed about this property.

6

Robert

Dec 14, 2024

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Stayed 2 nights

We checked in to the hotel fairly quickly, however we were given a room with three single beds instead of at least a double bed, since it was inconvenient for my wife and I sleeping in separate beds. And my wife tried two beds trying to find one that was comfortable, as she said it had something in the middle of the mattress that made it hard to sleep. During the 2nd evening, the room temperature was at 24C. and I tried to set it to 19C. before going to sleep. I woke up about 90 minutes later as the room was extremely hot. I found that the heater had gone on automatically and the room was now over 28C and climbing. I called down to the desk and they told me that the A/C was turned off so there was no way to cool off the room, and they suggested I turn off the thermostat and let the room cool down. In order to do this I had to open the window and it took over an hour to cool down the room enough to be able to sleep. I would suggest the hotel put a note on the thermostat during the Fall/Winter that says there is no way to cool off the room and to turn off the thermostat to lower the temperature.

8

Jean

Mar 4, 2023

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Stayed 1 night

The property is extremely close to the Bilbao airport so that was great and so was the free parking. Unfortunately, the property is also older and getting worn down, the decor is dated, the carpets threadbare and the ventilation/ac unit in the room was completely useless. I do see that they have started some renovation work which is a good sign and hopefully that will modernize everything again. The price was great though and the restaurant onsite was decent.

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Service

Staff are widely described as friendly and helpful. However, check-in can be slow at busy times and communication or coordination around the shuttle and reservations is sometimes inconsistent.

Related guest reviews

10

Maria

Apr 5, 2024

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Stayed 1 night

Amazing reception team

4

Johan

Feb 2, 2026

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Stayed 1 night

Slitna rum och tog otroligt lång tid att checka in på rummet.

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10

Fujie

Sep 1, 2024

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Stayed 3 nights

Really helpful and kind staff at the reception and the breakfast area. Clean hotel, thumbs up for the cleaning crew.

10

Mercedes

May 24, 2025

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Stayed 1 night

The hotel staff was wonderful. Carolina was wonderful giving us many tips on visiting Derio next door and other places in the area. She was very helpful and a wonderful person.

2

Victor

May 29, 2024

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Stayed 1 night

I had booked three rooms for one night, Siri reservation confirmed days ago. Upon arrival it turned out that they had only one of the rooms booked and no notion of the other two, the hotel was fully booked and we had to find two rooms for my colleague in a neighbouring hotel. Alexander at the reception did his best to sort out our situation, that was the only positive!

10

Sue

Nov 11, 2025

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Stayed 1 night

Spotless room and highly professional and helpful staff

10

Kelly

Oct 8, 2025

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Stayed 1 night

Friendly, accommodating staff, nice clean room, easy transport to/from airport.

6

ARNAUD

Jan 5, 2026

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Stayed 2 nights

Personnel sympathique mais attente check-in longue. Mauvaise gestion du petit-déjeuner, le personnel du check-in doit assurer le nettoyage du buffet et le remplissage du buffet mais lorsqu'il y a du monde c'est la catastrophe... table salle, plats vides... c'est un problème d'organisation interne mais pas de volonté de la part du staff.

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10

ERIC

Jun 22, 2024

·

Stayed 2 nights

The Front Desk Staff are incredibly nice and helpful, they go above and beyond for travelers in Distress. A truly 5 star Front Desk Staff

4

Markus

Jan 4, 2026

·

Stayed 1 night

Checkin took almost 30 min. Staff

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Location

Very close to Bilbao Airport and ideal for early or late flights. It is far from central Bilbao with little of interest within walking distance.

Related guest reviews

8

Amanda

Aug 7, 2025

·

Stayed 1 night

This is a great place to stay if you have a late flight into Bilbao. They offer a free shuttle to and from the airport and took our bags in bag check all day while we explored the city. There is also lots of parking if you have a car or rented a car. It's not in a location that is near anything though, so don't expect that and it would have been good to have a pool and a workout room. We could tell there wasn't a pool from the listing but I was just hoping for a workout room since it's a Holiday Inn. The breakfast in the morning was also good. The room we had which had two single beds (ushed together) and a couch bed was pretty crammed to fit all the people with our bags/luggage, which would have been really difficult if we had stayed here a long time. But all in all this was a fine stop for our trip.

8

Kevin

Jul 11, 2025

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Stayed 1 night

Stayed before our flight out. It’s in a suburban area right near the Bilbao airport. Shuttle was very convenient, breakfast was free and offered plentiful variety. Staff was very friendly. Maybe a $35 euro cab ride into the city if that is in your plans. Would stay again.

8

kurt

Jun 29, 2025

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Stayed 1 night

Ideal for lay over,free bus to&from airport,idustrial area but can get under road at back of hotel if you wish to have nice walk,there is a walking&bike trail at top of hill,limited menue pizza&meatballs&couple ofther options,restaurant next door with more extensive menue but looked a bit cafe like&pricey for spain

10

Sharon

Sep 15, 2025

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Stayed 1 night

Great location by the airport

8

Alexander

Sep 18, 2025

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Stayed 1 night

Very convenient location, especially if you have early morning flight

10

Brian

Jul 29, 2025

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Stayed 1 night

Simple and affordable, if you are looking for something really close to airport. THere is also a nice walking path in back of the hotel that leads you past a farm and into a converted rail trail.

8

Joel

Jun 20, 2025

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Stayed 1 night

We only stayed one night. A very convenient location, close to BIO. Good free airport connection.

10

Thomas

Sep 9, 2024

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Stayed 1 night

Amazing breakfast. Staff so helpful.

10

Gary

May 15, 2023

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Stayed 1 night

Convenient location

10

Joyce

Sep 15, 2025

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Stayed 1 night

Very nice facility with excellent service at front desk. The airport shuttle is very convenient and had no trouble making a 7AM departure. The breakfast is super and starts at 5Am. This is an ideal hotel to use if you have an early flight the next morning or are arriving late to Bilbao Airport. It is not close to central Bilbao.

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Dining

Breakfast is generally good with an early 5 a.m. start, though a few guests found quality or replenishment average and morning setup inconsistent. On-site dining is limited, with a basic bar and a next-door restaurant of mixed reviews.

Related guest reviews

10

Joseph

Jan 8, 2025

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Stayed 1 night

Good airport hotel with shuttle service (make sure you book in advance) and very good on-site restaurant.

6

LeAnne

Jun 24, 2025

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Stayed 1 night

I was really disappointed because I thought this would be more of an American style hotel. What is more American than Holiday Inn? Also I thought the hotel was pretty new but the first room they assigned us had the AC control pulled out of the wall. The second room had problems with the shower and also mold in the shower. The food options in the restaurant are also very limited. There seems so be just one other restaurant nearby and they told me to look on Google maps to find it. Really? What happened to providing menus for places that will deliver food or are nearby? You know...that stack of menus you usually see in American hotels? With that said, the staff was nice and the hotel shuttle was great so it served our purpose well. Just know there is not anything to do around the hotel. You would have to take a cab or transit to see anything in Bilbao from this hotel.

10

Francis Joseph

Mar 15, 2025

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Stayed 1 night

Excellent Breakfast - ready very early -great for and early flight - 5 minutes from the airport and good. shuttle service; Highly recommended

8

Anna

Aug 20, 2024

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Stayed 2 nights

The breakfast area was dirty indeed. To make it worse, when you asked the staff to clean the table so we could use it, he cleaned it partially and throwing leftovers to the floor and never picked it up. We experienced the same problem the two days we stayed. This greatly penalizes all the other good things from the hotel, up to the point that I don't recommend staying at this place

6

Robinson

Sep 1, 2025

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Stayed 3 nights

Breakfast is below par. Fake eggs, fake juice. Too Americanized it’s terrible

10

Omi

Jul 25, 2025

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Stayed 1 night

Just needed one night for an early flight out. Great, friendly staff and wonderful breakfast to send us off right!

8

Martin

Nov 13, 2025

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Stayed 1 night

All fine, except the restaurant ran out of several dishes

10

Joyce

Sep 15, 2025

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Stayed 1 night

Very nice facility with excellent service at front desk. The airport shuttle is very convenient and had no trouble making a 7AM departure. The breakfast is super and starts at 5Am. This is an ideal hotel to use if you have an early flight the next morning or are arriving late to Bilbao Airport. It is not close to central Bilbao.

4

JAEWAN

Aug 29, 2025

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Stayed 1 night

Poor breakfast, and sticky smell from the sofa bed

8

Friedrich

Nov 10, 2025

·

Stayed 2 nights

Zimmer sauber, Frühstück reichlich und gut, Shuttle zum Flughafen ideal

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Month	Average price
January	$74
February	$82
March	$110
April	$126
May	$164
June	$153
July	$138
August	$154
September	$146
October	$148
November	$139
December	$92

Su	Mo	Tu	We	Th	Fr	Sa
				1 $189	2 $180	3 $158
4 $103	5 $110	6 $128	7 $130	8 $132	9 $134	10 $167
11 $133	12 $113	13 $115	14 $140	15 $121	16 $149	17
18 $115	19 $107	20 $121	21 $163	22 $212	23 $183	24 $126
25 $89	26 $101	27 $113	28 $101	29 $100	30 $126	31

Holiday Inn Express Bilbao Airport by IHG

Prices for Holiday Inn Express Bilbao Airport by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Standard Room, 2 Twin Beds

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed with Sofa Bed

Standard Room

Guest reviews of Holiday Inn Express Bilbao Airport by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Bilbao Airport by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $174	22 $182	23 $184	24	25 $183	26 $151
27 $115	28 $99	29 $161	30 $115