Is parking available at the property?

Parking is not available at the property as it is located within the airport and access is restricted to airport travelers only.

Does the hotel allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is at 14:00 and check-out is at 14:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The hotel features limited wheelchair accessibility, elevators, and a smoke-free environment. However, specific details on accessible facilities are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is located within King Abdulaziz International Airport Terminal 1, approximately 0.4 km from the airport. Nearby attractions include Mall of Arabia (8.4 km), Jeddah International Exhibition Center (9.5 km), and Red Sea Mall (11.2 km).

What are the policies for guests staying with children?

Children are allowed at the hotel, but specific age policies for free stays are not provided.

Aerotel Jeddah - Transit Hotel in Terminal 1

What guests think

Aerotel Jeddah - Transit Hotel in Terminal 1 stands out for its very convenient airside location near the gates and comfortable beds for layovers, but reviews frequently mention slow check-in, windowless rooms, and limited amenities such as no Wi-Fi or TV.

As it is airside, several reviews note access rules (international/transit passengers only) and time limits before departure, which can block entry or cut into paid stays. Cleanliness is mixed: many found rooms very clean, while others reported stains, damp bathrooms, or the occasional bug, plus some hallway or mechanical noise. Service feedback varies: some staff are helpful, but others are curt, with reports of billing mix-ups, boarding-pass deposits, and disruptive wake-ups to enforce 6-hour stays. Best for transit travelers who value location and rest over amenities or polished service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic for a transit stop; several reviews report no Wi-Fi and limited or nonworking TV, plus occasional maintenance gaps like weak hot water, broken USB ports, or no kettle.

Related guest reviews

8

Shamia

May 12, 2024

·

Stayed 1 night

A lot of work was being done when we were there. The usb lines didn't work.

8

Eric

Aug 20, 2024

·

Stayed 1 night

the room is nice and clean, 1 star off for no wifi

2

Bachar

Oct 19, 2024

·

Stayed 1 night

No internet no tv

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8

Valentine

Oct 20, 2024

·

Stayed 1 night

Accueil tres long. Sinon accompagnement tres bien. Dommage eau pas chaude et pas de pression, tres desagreable.

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10

Robert

Aug 14, 2024

·

Stayed 1 night

Real hotel feeling in airport terminal; ideal for stopovers that are 5 hours in order to have a shower and sleep in a proper bed

10

Yousaf

Jun 28, 2024

·

Stayed 1 night

I found it quite comfortable place. The staff was very cordial especially the manager. Room was clean and spacious. I booked a room with two beds which was good for me, wife & two kids. Two minor issues there is currently no internet & TV cable but they r working on it. However since we want to have some sleep before our next flight it didn’t matter for me & wife but our kids after their sleep want to watch & get entertained so internet could be definitely an issue for kids. I highly recommend for transit travelers.

8

Tarique

Nov 7, 2024

·

Stayed 1 night

Missing lots of basic hotel needs— 1. Very little toiled paper rolls supply— in the bathroom. We had to ask for a second one. 2. The Restaurant across the Hallway, did not clear signs that the food was free. We ate conservatively 🤓

8

Mahmuda

Jan 26, 2025

·

Stayed 1 night

Good short stay to take shower and nap

6

Frédéric

Sep 4, 2024

·

Stayed 1 night

Hôtel d'aéroport, calme mais aux services très limités et ubuesques, notamment pas de WiFi.

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8

Mohd

Aug 22, 2024

·

Stayed 1 night

Easy check-in process if you have reservation. No kettle to boil hot water.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: many guests found rooms very clean or sparkling, but several reported stains, damp bathrooms, or occasional bugs.

Related guest reviews

2

fabio

Jan 8, 2025

·

Stayed 1 night

Coda interminabile al check in.Trattengono la carta di imbarco come cauzione anche se la camera è già pagata. Camera sporca, lenzuola macchiate , bagno pessimo. Un incubo.

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6

Carlos

Jan 20, 2025

·

Stayed 1 night

Super-convenient location, but the staff really needs to be trained on how to be courteous--their attitude is truly appalling. Also, hijacking the boarding pass until the key is returned is a really petty and insulting thing to do. As for the room, it did not have a desk chair and there was a big stain on the bed cover. The price is not justified for the facilities and staff; it's just very convenient for transfers.

6

PETER

Aug 1, 2024

·

Stayed 1 night

Meine Buchung wurde nicht gefunden, dennoch Zimmer bekommen. Sauberes, leises Zimmer ohne Fenster. Kein Weckdienst. Bei langer Umstiegszeit optimal, wenn auch etwas teuer.

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6

Abdullah

Jun 6, 2024

·

Stayed 1 night

Hotel location is great. Room did not have a window. There was an office desk but no office chair. Bathroom was very damp and bugs were flying around. supplies were only for one person while we were two checked in.

2

Nathalie

Oct 22, 2024

·

Stayed 1 night

Schlimmstes, dreckigstes Hotel wo wir je übernachtet haben. Personal arrogant und unfreundlich. Kein Briefing über Frühstück etc. Absolut nicht zu empfehlen

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8

Nandini

Feb 8, 2025

·

Stayed 1 night

The main point to keep in mind is that the hotel is airside. To be fair they do highlight this in their description. My flight was at 8 am and I wanted to use the hotel before the flight and would have paid a little more for 8 hours instead of 6 if allowed. However once at the airport, I was told that I could not cross the barriers where you scan your boarding pass before 6 hours prior to the flight (this varies from airport to airport. This is for Jeddah). I was however able to scan in around 12:45, i.e a bit over 7 hours. So I managed to get immigration and security done and make use of the 6 hours I had paid for. Just about. It helped that I had a boarding pass from online check in and no checked in luggage. If you are having to check in at the counter it could be more complicated. If you are already in transit in the airside area, it is not a problem. The hotel itself is sparkling, just beside terminal 1 gates and very well maintained. It is pretty big and in the early morning, I did get a bit lost as I got out of my room and couldn't remember which side I came in from! A bit more of signage towards the stairs/lifts would have helped. In the night a member of staff accompanied me to the room, so I admittedly did not pay so much attention to the directions from the desk. It was convenient to get solid sleep just before the flight. Going straight into a landside hotel but getting up 3 hours early versus waiting to get in through gates and then sleeping, your choice.

8

Ailei

Jan 8, 2025

·

Stayed 1 night

It would have been a 5 star rating had the check-in process been smoother. Check-in took forever and it was slow. Other than that, room is very nice and clean for a quick 6 hour stay. It’s essentially in the duty free area so we can get water and snacks easily.

8

lucie

Feb 18, 2025

·

Stayed 1 night

A comfortable and very clean hotel easy to find....but.....no windows.its claustrophobic

10

Anna

Feb 18, 2025

·

Stayed 1 night

Pretty expensive but so comfortable for a long layover! Took some time to check in but the room was clean and the bed was comfy

10

Marion

Nov 27, 2023

·

Stayed 1 night

this was a lovely stay easy in transit of the airport no passport control security check when you arrive the room was nice and cold, very clean and quiet. lovely staff at the reception and in the hotel. easy and quick check in was in room in 3 minutes. no idea how people could ever give a negative feedback about this place. would def stay again hopefully soon on another stop and journey. thank you for your kindness

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable for short rests with decent beds, but most lack windows (can feel claustrophobic), and some guests noted hallway or mechanical noise.

Related guest reviews

10

Lorenzo Pasquale

Apr 28, 2025

·

Stayed 1 night

Very close to Gates. Fast check-in and very comfortable room.

8

Edward

Apr 27, 2024

·

Stayed 1 night

You can hear noise from the hallway quite loudly. Also at 4am some staff member came into my room. They did ring the bell but I once I said "what do you need? They said "oh there is a guest in here!". I think they were with someone else and looking for a free room to go have some fun in. Note that the rooms do not have a window so that is good or bad depending on your situation.

6

PETER

Aug 1, 2024

·

Stayed 1 night

Meine Buchung wurde nicht gefunden, dennoch Zimmer bekommen. Sauberes, leises Zimmer ohne Fenster. Kein Weckdienst. Bei langer Umstiegszeit optimal, wenn auch etwas teuer.

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6

Abdullah

Jun 6, 2024

·

Stayed 1 night

Hotel location is great. Room did not have a window. There was an office desk but no office chair. Bathroom was very damp and bugs were flying around. supplies were only for one person while we were two checked in.

6

Michael

Sep 19, 2024

·

Stayed 1 night

cavelike experience. They couldn't confirm reservation, so, they put us in a room without windows at the back of the hotel. They didn't give us a key. It was a somewhat dismal experience, but it was inside the clean area of the airport and a few hours sleep was very good.

6

Laura

Jan 16, 2025

·

Stayed 1 night

In linea di massima la struttura va bene, è molto comoda. La stanza che ci hanno dato era molto rumorosa si sentiva un rumore fastidioso forse dagli impianti cosa che non mi ha permesso di riposare bene. Il personale della reception molto lento e poco cordiale.

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8

Ailei

Jan 8, 2025

·

Stayed 1 night

It would have been a 5 star rating had the check-in process been smoother. Check-in took forever and it was slow. Other than that, room is very nice and clean for a quick 6 hour stay. It’s essentially in the duty free area so we can get water and snacks easily.

8

lucie

Feb 18, 2025

·

Stayed 1 night

A comfortable and very clean hotel easy to find....but.....no windows.its claustrophobic

10

Yousaf

Jun 28, 2024

·

Stayed 1 night

I found it quite comfortable place. The staff was very cordial especially the manager. Room was clean and spacious. I booked a room with two beds which was good for me, wife & two kids. Two minor issues there is currently no internet & TV cable but they r working on it. However since we want to have some sleep before our next flight it didn’t matter for me & wife but our kids after their sleep want to watch & get entertained so internet could be definitely an issue for kids. I highly recommend for transit travelers.

10

Anna

Feb 18, 2025

·

Stayed 1 night

Pretty expensive but so comfortable for a long layover! Took some time to check in but the room was clean and the bed was comfy

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AI-generated summary based on recent guest reviews

Service

Service is inconsistent, with repeated reports of very slow check-in lines, curt or disorganized staff, booking/payment issues, boarding-pass holds, and early wake-ups to enforce 6-hour blocks; a few guests praised helpful, cordial staff.

Related guest reviews

4

Léa

Oct 31, 2024

·

Stayed 1 night

L'attente à laccueil est interminable environs 1h30 pour avoir sa chambre...je vous conseille de reserver sinon vous ne pouvez meme pas faire la queue.

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6

Carlos

Jan 20, 2025

·

Stayed 1 night

Super-convenient location, but the staff really needs to be trained on how to be courteous--their attitude is truly appalling. Also, hijacking the boarding pass until the key is returned is a really petty and insulting thing to do. As for the room, it did not have a desk chair and there was a big stain on the bed cover. The price is not justified for the facilities and staff; it's just very convenient for transfers.

6

Cindy

Feb 18, 2025

·

Stayed 1 night

It was a decent hotel, no windows because it's inside the airport. Very convenient for long layovers but the man at check in was so rude. First, he wasn't there and I asked the other man who ran the lounge at the same site when he would be back. I got fuzzy answers such as "soon". When he didn't get back soon soon I got frustrated and demanded to know where he was and when he would be there. The man finally walked across the lobby to a windowless office and knocked on the door repeatedly. The man who was supposed to be at reception was inside doing who knows what, but not his job. He was mad that he was disturbed and was extremely rude to me. He wanted to turn me a way for an additional 2 hours, which was ridiculous because I was only staying in the hotel for about 8 hours. He was very difficult to work with and extremely grumpy. He also mislabeled my key card deposit. The people in the morning at the desk were much more responsive and friendly even though they had a difficult time finding my keycard deposit because it had been mislabeled by the man the night before. Because I had such a difficult time with the first man, I thought about giving this a one-star review, but the hotel was nice enough and it was super convenient for a long layover.

8

Edward

Apr 27, 2024

·

Stayed 1 night

You can hear noise from the hallway quite loudly. Also at 4am some staff member came into my room. They did ring the bell but I once I said "what do you need? They said "oh there is a guest in here!". I think they were with someone else and looking for a free room to go have some fun in. Note that the rooms do not have a window so that is good or bad depending on your situation.

2

Erik

Dec 12, 2024

·

Stayed 1 night

The hotel itself was comfortable and well equipped for long layovers however I was charged upon arrival after already paying for my booking and it ruined my experience altogether

4

Zara

Aug 27, 2024

·

Stayed 1 night

Check in process needs major improvement. It took one and a half hours to line up and be seen to get our room key!

10

Orland

May 2, 2025

·

Stayed 1 night

We had no problems or issues with the hotel. The staff were very helpful and seemed anxious to serve their guests.

4

Simon

May 17, 2024

·

Stayed 1 night

Couldn’t find booking so spent half hour at reception… then got to room to be woken up in the middle of the night by a staff member who had the wrong room.

6

Jing Wan

Nov 26, 2024

·

Stayed 1 night

Basic hotel for short transit. Check in service was very slow. No key was provided, so if you need to leave the room, you'll have to get the staff to open the door when you're back.

6

Bernard

May 23, 2024

·

Stayed 1 night

At first staff demand payment for room I booked and pay for already. One staff member wasn’t patient with me while I search for payment receipt. Fortunately another staff member found the record of payment preventing me from paying double.

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AI-generated summary based on recent guest reviews

Location

Exceptional airside location in Terminal 1 beside the gates, ideal for long layovers. Multiple reviews warn that access is restricted to transit/international passengers and may only be allowed a few hours before departure.

Related guest reviews

10

Yvan

Dec 17, 2024

·

Stayed 1 night

En zone transit

10

Lorenzo Pasquale

Apr 28, 2025

·

Stayed 1 night

Very close to Gates. Fast check-in and very comfortable room.

8

Yann

Sep 13, 2024

·

Stayed 1 night

Pratique dans l’aéroport

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8

Bushra

Apr 8, 2024

·

Stayed 1 night

Liked that, convenient for long layover.

8

Nandini

Feb 8, 2025

·

Stayed 1 night

The main point to keep in mind is that the hotel is airside. To be fair they do highlight this in their description. My flight was at 8 am and I wanted to use the hotel before the flight and would have paid a little more for 8 hours instead of 6 if allowed. However once at the airport, I was told that I could not cross the barriers where you scan your boarding pass before 6 hours prior to the flight (this varies from airport to airport. This is for Jeddah). I was however able to scan in around 12:45, i.e a bit over 7 hours. So I managed to get immigration and security done and make use of the 6 hours I had paid for. Just about. It helped that I had a boarding pass from online check in and no checked in luggage. If you are having to check in at the counter it could be more complicated. If you are already in transit in the airside area, it is not a problem. The hotel itself is sparkling, just beside terminal 1 gates and very well maintained. It is pretty big and in the early morning, I did get a bit lost as I got out of my room and couldn't remember which side I came in from! A bit more of signage towards the stairs/lifts would have helped. In the night a member of staff accompanied me to the room, so I admittedly did not pay so much attention to the directions from the desk. It was convenient to get solid sleep just before the flight. Going straight into a landside hotel but getting up 3 hours early versus waiting to get in through gates and then sleeping, your choice.

10

Robert

Aug 14, 2024

·

Stayed 1 night

Real hotel feeling in airport terminal; ideal for stopovers that are 5 hours in order to have a shower and sleep in a proper bed

2

Anne-Sophie

Jan 9, 2025

·

Stayed 1 night

Je n'ai pas pu profiter de ma nuit, pourtant payée, car je n'ai pas pu accéder à cet hôtel. En effet, faites bien attention car l'information est (volontairement ?) cachée sur le site hotels.com, mais cet établissement n'est accessible qu'aux voyageurs munis de billet pour une destination à l'international, pas pour un vol interne !!!! Ne vous faites pas avoir car sinon, vous n'avez plus qu'à pleurer, hotels.com et l'hôtel lui même (si commerçants qu'ils sont) refuseront de vous rendre votre argent !!!!

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8

Ailei

Jan 8, 2025

·

Stayed 1 night

It would have been a 5 star rating had the check-in process been smoother. Check-in took forever and it was slow. Other than that, room is very nice and clean for a quick 6 hour stay. It’s essentially in the duty free area so we can get water and snacks easily.

2

Samir

Apr 14, 2024

·

Stayed 1 night

I was not allowed to entre the airport

8

Richard

Jan 29, 2024

·

Stayed 1 night

The hotel is very unique as it is airside at Terminal One and very easy to get to the departure gates. The biggest problem is that if you are not transit passengers you can’t access the hotel without checking in and going through security. It would be nice if this was mentioned on your website. We were very lucky that a very kind gentleman arranged for us to check in at least 8 hours early and go airside which enabled us to use the hotel. Other personnel landslide said we could not go airside at 5pm as checkin started at 2.15am. So at least we had a comfortable sleep before boarding our flight at 7.30 Sunday morning.

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Dining

Not enough information in reviews.

Related guest reviews

2

Nathalie

Oct 22, 2024

·

Stayed 1 night

Schlimmstes, dreckigstes Hotel wo wir je übernachtet haben. Personal arrogant und unfreundlich. Kein Briefing über Frühstück etc. Absolut nicht zu empfehlen

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8

Tarique

Nov 7, 2024

·

Stayed 1 night

Missing lots of basic hotel needs— 1. Very little toiled paper rolls supply— in the bathroom. We had to ask for a second one. 2. The Restaurant across the Hallway, did not clear signs that the food was free. We ate conservatively 🤓

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $106	6 $77	7 $76
8 $77	9 $76	10 $77	11 $77	12 $77	13 $77	14 $77
15 $76	16 $77	17 $77	18 $77	19 $77	20 $77	21 $77
22 $77	23 $76	24 $77	25 $77	26 $77	27 $76	28 $77
29 $82	30 $77

Su	Mo	Tu	We	Th	Fr	Sa
		1 $80	2 $82	3 $80	4 $80	5 $80
6 $80	7 $80	8 $80	9 $80	10 $80	11 $84	12 $84
13 $84	14 $84	15 $84	16 $84	17 $84	18 $84	19 $84
20 $84	21 $84	22 $84	23 $83	24 $84	25 $84	26 $84
27 $84	28 $84	29 $84	30 $84	31 $84

Aerotel Jeddah - Transit Hotel in Terminal 1

About this property

Location

Room options

Deluxe Double Room

Superior Double Room

Deluxe Twin Room (6 Hours Stay)

Deluxe Twin Room

Deluxe Double Room (12 Hours Stay)

Accessible Deluxe Double

Superior Twin Room

Deluxe Twin Room (12 Hours Stay)

Accessible Deluxe Double (12 Hours)

Superior Twin Room (12 Hours Stay)

Superior Twin Room (6 Hours Stay)

Deluxe Double Room (6 Hours Stay)

Accessible Deluxe Double (6 Hours)

Superior Double Room (12 Hours Stay)

Superior Double Room (6 Hours Stay)

Guest reviews of Aerotel Jeddah - Transit Hotel in Terminal 1

What guests think

No written reviews

Property Policies

Check-in instructions

Good to know

FAQs about Aerotel Jeddah - Transit Hotel in Terminal 1

Prices for upcoming dates