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Swissotel Makkah


Amenities

  • Restaurant

  • Non-Smoking Rooms

  • Business Center

  • Room Service

  • Dry Cleaning

  • Housekeeping

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Property description

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional features at this Art Deco hotel include a hair salon, a television in a common area, and a banquet ha...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, Swissotel Makkah stands out for its prime location within the Clock Tower complex near the Haram, with easy mall access, impressive Kaaba-view rooms, and generally friendly staff, plus a breakfast buffet often praised for variety.

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Facilities

Mixed

Cleanliness

Mixed

Rooms

Mixed

Service

Friendly

Location

Convenient

Was this helpful?

6

Ahmed

IAN-logo

4 weeks ago

·

Stayed 1 night

The hotels location is the only positive think from my experience, otherwise food choices and in prticlar breakfast is really poor. Getting in and out of the hotel is not easy because they have this weird elevators system. Overall i dont recommend it and i think they're are better options in makkah.
The hotels location is the only positive think from my experience, otherwise food choices and in prticlar breakfast is really poor. Getting in and out of the hotel is not easy because they have this weird elevators system. Overall i dont recommend it and i think they're are better options in makkah.

10

Award

IAN-logo

4 weeks ago

·

Stayed 3 nights

Good
Good

10

Mohamed

IAN-logo

Apr 9, 2026

·

Stayed 5 nights

Yes
Yes

10

Bassima

IAN-logo

Apr 8, 2026

·

Stayed 2 nights

Yes room was clean staff was helpful and friendly AC worked very comfortable atmosphere
Yes room was clean staff was helpful and friendly AC worked very comfortable atmosphere

4

Khalid

IAN-logo

Apr 4, 2026

·

Stayed 3 nights

Overall, our stay was positive, though unfortunately impacted by persistent noise from neighboring guests. Despite several complaints and reminders through hotel management, the situation did not improve, which affected our ability to rest properly. That said, we remain deeply grateful for the blessing of being near the Holy Haram. The unfortunate circumstances of the noise ultimately allowed for more time spent in the Haram, and we hope that any patience exercised will be rewarded by Allah. We sincerely pray that the hotel management’s efforts to enforce the quiet hours policy and maintain a peaceful environment will be successful and rewarded, as they are serving the honored guests of Ar-Rahman. May Allah place barakah in your service and forgive our shortcomings.
Overall, our stay was positive, though unfortunately impacted by persistent noise from neighboring guests. Despite several complaints and reminders through hotel management, the situation did not improve, which affected our ability to rest properly. That said, we remain deeply grateful for the blessing of being near the Holy Haram. The unfortunate circumstances of the noise ultimately allowed for more time spent in the Haram, and we hope that any patience exercised will be rewarded by Allah. We sincerely pray that the hotel management’s efforts to enforce the quiet hours policy and maintain a peaceful environment will be successful and rewarded, as they are serving the honored guests of Ar-Rahman. May Allah place barakah in your service and forgive our shortcomings.

King Abdul Aziz Endowment Abraj Al Bait Complex,Om AlQura Street., Al Hajlah, Makkah, Saudi Arabia

Location

Swissôtel Makkah is centrally located in Makkah, a 4-minute walk from Great Mosque of Makkah and 5 minutes by foot from The Clock Towers. This luxury hotel is 1.6 mi (2.5 km) from King Fahad Gate and 2.6 mi (4.2 km) from Souk Al-Khalil.

Great Mosque of Makkah(0.2 miles)

The Clock Towers(0.3 miles)

Well of Zamzam(0.3 miles)

Maqam Ibrahim(0.3 miles)

Kaaba(0.3 miles)

Black Stone(0.3 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 23:59

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee of approximately SAR 300 per person.


No pets and no service animals are allowed at this property.


Check-in is from 4:00 PM to 11:59 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.


A roundtrip airport shuttle is provided for a surcharge of SAR 800 per vehicle (maximum occupancy 3), available 24 hours.

The property offers limited wheelchair accessibility, including accessible public areas and facilities.


The hotel is centrally located in Makkah, a 4-minute walk from the Great Mosque of Makkah and 5 minutes from The Clock Towers. It is 1.6 mi (2.5 km) from King Fahad Gate and 2.6 mi (4.2 km) from Souk Al-Khalil.


Children are allowed at the property, and the minimum age for children to stay for free is not specified.


Rollaway beds are available for a fee of SAR 241.5 per day, and advance request or confirmation is required.


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