Name: Four Points by Sheraton Makkah Al Naseem
Address: Third Ring Road, behind Al Rajhi Mosque, Al Naseem, Makkah, Saudi Arabia, Makkah, Makkah Province, Saudi Arabia
Rating: 8.38

Guest reviews

8.4

Very good

Based on 13,696 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Four Points by Sheraton Makkah Al Naseem, guests highlight clean, comfortable stays and welcoming staff, balanced against the hotel’s distance from the Haram, reliance on shuttle buses, occasional housekeeping lapses, small bathrooms, and spotty Wi-Fi.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Yassin

Jan 5, 2026

·

Stayed 1 night

Staff are kind and nice Hotel overall was ok

6

Ossama

Jan 2, 2026

·

Stayed 4 nights

Room (TV not functional, issues with toilet) Amenities (not enough toilet paper, towels, shower gel, shampoo, conditioner etc)

10

Hisham

Dec 31, 2025

·

Stayed 3 nights

Very clean , neat, and welcoming, staff are great, location particular.

8

Farooq

Dec 31, 2025

·

Stayed 3 nights

The room was

10

Jamal

Dec 16, 2025

·

Stayed 9 nights

Perfect

Third Ring Road, behind Al Rajhi Mosque, Al Naseem, Makkah, Saudi Arabia

Location

With a stay at Four Points by Sheraton Makkah Al Naseem, you'll be centrally located in Makkah, within a 15-minute drive of Great Mosque of Makkah and Kaaba. This hotel is 8.1 mi (13 km) from The Clock Towers and 0.1 mi (0.1 km) from Woosh Entertainment Center Mecca.

Woosh Entertainment Center Mecca(0.1 miles)

AlRajhi Park(0.1 miles)

Al-Rajhi Mosque(0.3 miles)

King Abdullah Medical City(1.8 miles)

Makkah Mall(2.2 miles)

Faqih Mosque(3.7 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited.

A buffet breakfast is available daily from 6 AM to 10:30 AM for a fee of approximately SAR 50 per person.

No pets and no service animals are allowed at this property.

Check-in is at 4:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility are not provided.

The hotel is centrally located in Makkah, within a 15-minute drive of Kaaba and the Great Mosque of Makkah. It is 0.1 km from Woosh Entertainment Center Mecca and 8.1 mi (13 km) from The Clock Towers.

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

A rollaway bed is available for a fee of SAR 50 per night. Advance request or confirmation may be required.

Four Points by Sheraton Makkah Al Naseem

Amenities

Property description

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