Torna alla ricerca

Hotel Imperial Reforma

82 USD

a notte

Media per novembre

Hotel Imperial Reforma - Hall

Hotel Imperial Reforma - Camera

Hotel Imperial Reforma - Camera

Hotel Imperial Reforma - Reception

Hotel Imperial Reforma - Ristorante

Prezzi per Hotel Imperial Reforma

Seleziona le date per controllare prezzi e disponibilità

82 USD

a notte

Media per novembre

Prezzi medi mensili

Presso Hotel Imperial Reforma, il prezzo per notte è in media di 59 USD nel mese più economico (gennaio) e di 131 USD nel mese più caro (giugno), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Hotel Imperial Reforma per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	59 USD
febbraio	73 USD
marzo	74 USD
aprile	78 USD
maggio	68 USD
giugno	131 USD
luglio	80 USD
agosto	65 USD
settembre	70 USD
ottobre	80 USD
novembre	82 USD
dicembre	63 USD

Prezzo più alto: giugno (circa 131 USD)

Prezzo più basso: gennaio (circa 59 USD)

Informazioni su questa struttura

Avrai a disposizone utili servizi come il Wi-Fi gratuito e servizi di concierge.

Parcheggio
Ristorante
Business center
Servizio in camera
Parcheggio valet
Banco escursioni

Posizione

Paseo de la Reforma 64, Città del Messico, Messico

Paseo de la Reforma (0.2 miglia)

Monumento alla rivoluzione (0.3 miglia)

Senato della Repubblica (0.3 miglia)

Avenida Insurgentes (0.4 miglia)

Mercado de Artesanías La Cuidadela (0.4 miglia)

Teatro Metropólitan (0.5 miglia)

Altre informazioni sulla posizione

Opzioni camera

14

Suite monolocale

Dettagli della camera

1 Letto Matrimoniale Grande

Posti letto: 2

Aria condizionata

Wi-Fi (gratuito)

TV

5

Camera Junior

Dettagli della camera

1 Letto Matrimoniale Grande

Posti letto: 2

Aria condizionata

Wi-Fi (gratuito)

TV

5

Camera Executive

Dettagli della camera

1 Letto Matrimoniale Grande

Posti letto: 2

Aria condizionata

Wi-Fi (gratuito)

TV

9

Camera Deluxe

Dettagli della camera

2 Letti Matrimoniali Alla Francese

e

1 Divano Letto

Posti letto: 5

Aria condizionata

Wi-Fi (gratuito)

TV

4

Doppia Luxury

Dettagli della camera

1 Letto Matrimoniale Extra Large

Posti letto: 2

Aria condizionata

Wi-Fi (gratuito)

TV

5

Doppia Executive

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 4

Aria condizionata

Wi-Fi (gratuito)

TV

4

Quadrupla Deluxe

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 4

301 ft²

Aria condizionata

Wi-Fi (gratuito)

TV

6

Camera Standard

Dettagli della camera

1 Letto Matrimoniale Grande

Posti letto: 2

Aria condizionata

Wi-Fi (gratuito)

TV

5

Doppia Standard

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 4

Aria condizionata

Wi-Fi (gratuito)

TV

Recensioni degli ospiti su Hotel Imperial Reforma

7.7

Buono

Sulla base di 1001 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

33%

In coppia

31%

Famiglia

20%

Gruppo

9%

In solitaria

5%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

In base alle recensioni, l'Hotel Imperial Reforma è apprezzato per la sua posizione centrale in Reforma e per la sua architettura storica, mentre i commenti sottolineano ripetutamente interni datati e problemi di manutenzione che influiscono sul comfort, tra cui camere obsolete, aria condizionata inaffidabile, ascensori vecchi e un rumore stradale notevole.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

In base alle recensioni, l'Hotel Imperial Reforma è apprezzato per la sua posizione centrale in Reforma e per la sua architettura storica, mentre i commenti sottolineano ripetutamente interni datati e problemi di manutenzione che influiscono sul comfort, tra cui camere obsolete, aria condizionata inaffidabile, ascensori vecchi e un rumore stradale notevole.

La qualità delle camere e i servizi variano: diversi ospiti menzionano letti molto rigidi, un numero limitato di prese o funzionalità moderne e una connessione Wi‑Fi instabile. La pulizia e il servizio sono contrastanti, con camere molto pulite e personale gentile da un lato, e mancato servizio di pulizia, asciugamani usurati, insetti e interazioni occasionalmente poco cordiali dall'altro; la colazione continentale inclusa è spesso scarsa e monotona, e alcuni notano parcheggio a pagamento o limitato e difficoltà di accessibilità come scale per la reception e vasche da bagno alte. Si consiglia di confermare le caratteristiche della camera e il funzionamento degli ascensori prima dell'arrivo.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

L'infrastruttura datata è un tema ricorrente: gli ascensori vengono spesso segnalati come fuori servizio o inaffidabili, e l'accesso prevede scale per la reception con accessibilità limitata. Il parcheggio è disponibile ma spesso a pagamento e talvolta limitato.

Recensioni degli ospiti correlate

4

Karla

22 ott 2025

·

Soggiorno di 1 notte

Terrible. No habia agua caliente para bañarse Elevador fallando.

Terrible. No habia agua caliente para bañarse Elevador fallando.

4

luis

27 ago 2025

·

Soggiorno di 1 notte

Me hospede a través de Expedia, donde claramente decía que incluía el estacionamiento, el cual me cobraron $120 pesos y lo peor es que me rayaron la camioneta, debido a que llovió no se notaba hasta que la lave me di cuenta que la rayaron al parecer con un muro, pedí mi factura y nunca me la quisieron realizar, malo la verdad

Me hospede a través de Expedia, donde claramente decía que incluía el estacionamiento, el cual me cobraron $120 pesos y lo peor es que me rayaron la camioneta, debido a que llovió no se notaba hasta que la lave me di cuenta que la rayaron al parecer con un muro, pedí mi factura y nunca me la quisieron realizar, malo la verdad

6

ROSALIA

1 gen 2024

·

Soggiorno di 2 notti

El aire acondicionado no funcionaba, nos dieron las habitaciones una hora después, el techo del elevador se cayó, en general el hotel muy deteriorado

El aire acondicionado no funcionaba, nos dieron las habitaciones una hora después, el techo del elevador se cayó, en general el hotel muy deteriorado

10

Yoshinobu

18 set 2023

·

Soggiorno di 1 notte

The elevator was broken when we checked in, therefore we needed to take staff/vendor-only elevator..

The elevator was broken when we checked in, therefore we needed to take staff/vendor-only elevator..

8

Malaquias Jehu

3 giu 2025

·

Soggiorno di 2 notti

Me gusto la estancia, si bien es un hotel ya con años, esta bien cuidado, a excepcion del area del bar que tenia goteras. Otro punto es que hay que subir escalres para llegar a la recepcion. PEro esta muy bien ubicado, lo malo es que con las marchas de todos los dias cerraban la de Reforma y costaba trabajo agarrar uber o taxi.

Me gusto la estancia, si bien es un hotel ya con años, esta bien cuidado, a excepcion del area del bar que tenia goteras. Otro punto es que hay que subir escalres para llegar a la recepcion. PEro esta muy bien ubicado, lo malo es que con las marchas de todos los dias cerraban la de Reforma y costaba trabajo agarrar uber o taxi.

8

Jesus

9 gen 2023

·

Soggiorno di 19.365 notti

Stairs to get front desk are unsafe for seniors and not elevator from main entrance to the front desk

Stairs to get front desk are unsafe for seniors and not elevator from main entrance to the front desk

2

José Enrique

31 mar 2025

·

Soggiorno di 2 notti

La habitaciom del baños horrible , se tapaba y lo peor son las tinas para bañar, en la descripcion mo muestra esa incomodidad casi mecesitas escañeras para subir a bañarte , viaje con persona con baston y un adulto mayor no sr pudieron meter a bañar terrible experiecia , parte para subir al loby otra incomodidad para ellas a pesar que las metieron por la zona de servicio para que pudieran acceder

La habitaciom del baños horrible , se tapaba y lo peor son las tinas para bañar, en la descripcion mo muestra esa incomodidad casi mecesitas escañeras para subir a bañarte , viaje con persona con baston y un adulto mayor no sr pudieron meter a bañar terrible experiecia , parte para subir al loby otra incomodidad para ellas a pesar que las metieron por la zona de servicio para que pudieran acceder

6

Michel

2 mar 2024

·

Soggiorno di 5 notti

Bien, beau, mais fenêtres sans isolation phonique, petit-déjeuner « continental » à éviter. (Pas de pain ni de viennoiseries beurre confiture, mais un demi croque monsieur, une assiette de fruits insipides et un café sans café, seul le jus de fruits est à recommander.) Les handicapés doivent passer par le garage pour accéder à la réception et aux chambres.

Bien, beau, mais fenêtres sans isolation phonique, petit-déjeuner « continental » à éviter. (Pas de pain ni de viennoiseries beurre confiture, mais un demi croque monsieur, une assiette de fruits insipides et un café sans café, seul le jus de fruits est à recommander.) Les handicapés doivent passer par le garage pour accéder à la réception et aux chambres.

8

Cuauhtli

20 set 2023

·

Lamentablemente no servía el elevador y fue bastante inconveniente tener que subir y bajar con carga los varios pisos del hotel.

Lamentablemente no servía el elevador y fue bastante inconveniente tener que subir y bajar con carga los varios pisos del hotel.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Pulizia

La pulizia è incoerente: diverse recensioni citano moquette/biancheria sporca o macchiata, insetti (scarafaggi e una segnalazione di cimici dei letti) e mancato servizio di pulizia, mentre altri hanno trovato le camere pulite. Gli asciugamani sono spesso descritti come vecchi, sottili o ruvidi.

Recensioni degli ospiti correlate

2

Reza

17 lug 2023

·

Soggiorno di 1 notte

Sheets was dirty, we had to change our room

Sheets was dirty, we had to change our room

6

Tiffany

20 nov 2024

·

Soggiorno di 3 notti

Muy bonito y excelente ubicación del hotel pero muchas cosas no servían, el aire acondicionado no servía y no nos solucionaron nada, un foco parpadeaba y salieron muchas cucarachas en el área debajo de la TV, en el baño y en el lavabo, le hace falta mantenimiento.

Muy bonito y excelente ubicación del hotel pero muchas cosas no servían, el aire acondicionado no servía y no nos solucionaron nada, un foco parpadeaba y salieron muchas cucarachas en el área debajo de la TV, en el baño y en el lavabo, le hace falta mantenimiento.

4

guido

28 giu 2024

·

Soggiorno di 4 notti

Rooms with a lot of noise. The cleaning in the rooms is almost absent. Reception the 2nd and 3rd shift little organized.The included breakfast it's continental, but very poor and always the same: ( coffee, 1sandwiche, little slices of fruits, 1 glass of juice). Only 1 towel per person in the room. Good things: transportation close by, safe and central location.

Rooms with a lot of noise. The cleaning in the rooms is almost absent. Reception the 2nd and 3rd shift little organized.The included breakfast it's continental, but very poor and always the same: ( coffee, 1sandwiche, little slices of fruits, 1 glass of juice). Only 1 towel per person in the room. Good things: transportation close by, safe and central location.

2

Edgar Ramon

6 giu 2023

·

Soggiorno di 3 notti

La habitación vieja sin mantenimiento, las sabanas estaban manchadas con sangre, las toallas viejas y desgastadas, no servía el aire acondicionado. Lo único bonito es la fachada del hotel. No lo recomiendo.

La habitación vieja sin mantenimiento, las sabanas estaban manchadas con sangre, las toallas viejas y desgastadas, no servía el aire acondicionado. Lo único bonito es la fachada del hotel. No lo recomiendo.

2

Ana

26 mag 2025

·

Soggiorno di 2 notti

No towels in bathroom, cold water , dirty sofa, no air conditioning, old furniture and curtains.

No towels in bathroom, cold water , dirty sofa, no air conditioning, old furniture and curtains.

4

Erika

6 feb 2025

·

Soggiorno di 1 notte

Nos tocó muchas cucharachitas en el cuarto. La caja fuerte no funciona. El baño estaba un poco sucio. El desayuno solo era un sandwich de jamón con queso y café, pedí a la carta unos chilaquiles, pedimos cancelarlo después de esperar cerca de 45min dijeron que no se podía. Al final lo llevaron frío.

Nos tocó muchas cucharachitas en el cuarto. La caja fuerte no funciona. El baño estaba un poco sucio. El desayuno solo era un sandwich de jamón con queso y café, pedí a la carta unos chilaquiles, pedimos cancelarlo después de esperar cerca de 45min dijeron que no se podía. Al final lo llevaron frío.

4

CRISTINA

13 nov 2025

·

Soggiorno di 1 notte

La habitación estaba extremadamente sucia, con ventanas rotas, una fuga en el lavabo y cortinas viejas que no cerraban bien. El personal de recepción parecía malhumorado, salvo el señor que nos ayudó con el equipaje. El ascensor parecía a punto de derrumbarse. En la página web, el hotel parecía mucho más nuevo, pero no lo es, y por el precio que tiene, deberían mejorar las condiciones, ya que parece un hostal o motel. No debería considerarse un hotel. The room was extremely dirty, there were broken windows, a leak in the sink, and the curtains didn't close properly because they were so old. The reception staff seemed grumpy, except for the gentleman who helped with the luggage. The elevator looked like it was about to fall apart from age. On the website, the whole hotel looked newer, but it isn't, and for the price, they should improve the conditions because it feels like a hostel or motel. It shouldn't be classified as a hotel.

La habitación estaba extremadamente sucia, con ventanas rotas, una fuga en el lavabo y cortinas viejas que no cerraban bien. El personal de recepción parecía malhumorado, salvo el señor que nos ayudó con el equipaje. El ascensor parecía a punto de derrumbarse. En la página web, el hotel parecía mucho más nuevo, pero no lo es, y por el precio que tiene, deberían mejorar las condiciones, ya que parece un hostal o motel. No debería considerarse un hotel. The room was extremely dirty, there were broken windows, a leak in the sink, and the curtains didn't close properly because they were so old. The reception staff seemed grumpy, except for the gentleman who helped with the luggage. The elevator looked like it was about to fall apart from age. On the website, the whole hotel looked newer, but it isn't, and for the price, they should improve the conditions because it feels like a hostel or motel. It shouldn't be classified as a hotel.

4

Adriana

27 mar 2025

·

Soggiorno di 6 notti

My stay at this hotel was very disappointing due to the terrible customer service. Brenda from the morning shift, in particular, had an unacceptable attitude for someone who works in guest services. She was rude, impatient, and seemed unconcerned with helping with our requests. Her lack of manners and interest in providing good service made our experience very unpleasant. If the hotel wants to improve its reputation, it should make the staff more friendly and professional. The hotel itself is beautiful from the outside and in the reception area. The rooms are another story. Super old and smell like dirty water. You can hear too much street noise, so if you want to sleep, this is not the place! The floor or carpet is so dirty that you shower and immediately your heels are dirty again just from walking in the same room. This hotel is supposedly 5-star and quite expensive, and based on my stay and how my husband, family, and I were treated, I definitely will not return or recommend it.

My stay at this hotel was very disappointing due to the terrible customer service. Brenda from the morning shift, in particular, had an unacceptable attitude for someone who works in guest services. She was rude, impatient, and seemed unconcerned with helping with our requests. Her lack of manners and interest in providing good service made our experience very unpleasant. If the hotel wants to improve its reputation, it should make the staff more friendly and professional. The hotel itself is beautiful from the outside and in the reception area. The rooms are another story. Super old and smell like dirty water. You can hear too much street noise, so if you want to sleep, this is not the place! The floor or carpet is so dirty that you shower and immediately your heels are dirty again just from walking in the same room. This hotel is supposedly 5-star and quite expensive, and based on my stay and how my husband, family, and I were treated, I definitely will not return or recommend it.

2

Ivonne

10 giu 2024

·

Soggiorno di 2 notti

The exterior of the hotel and lobby is very nice. The room was terrible the air conditioner was broken. The room smell bad. The carpet is old and on the edges were tiered and broken. The iron board was old with stains. The mattress is old and it has bedbugs. We left the room as soon as possible at 3:00 am when my son was bitten. The receptionist didn’t want to offer any kind of compensation. This was a horrible experience. The pictures on the website are not real. We paid in another hotel an expensive rate because of the time.

The exterior of the hotel and lobby is very nice. The room was terrible the air conditioner was broken. The room smell bad. The carpet is old and on the edges were tiered and broken. The iron board was old with stains. The mattress is old and it has bedbugs. We left the room as soon as possible at 3:00 am when my son was bitten. The receptionist didn’t want to offer any kind of compensation. This was a horrible experience. The pictures on the website are not real. We paid in another hotel an expensive rate because of the time.

8

william

23 apr 2023

·

Soggiorno di 3 notti

Poor housekeeping. Some days no bath supplies or water bottles .

Poor housekeeping. Some days no bath supplies or water bottles .

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Camere

Le camere sono datate e variano notevolmente nelle condizioni: note comuni includono materassi molto rigidi, rumore stradale proveniente da finestre sottili, aria condizionata vecchia o non funzionante, un numero limitato di prese o funzionalità moderne e una connessione Wi‑Fi irregolare.

Recensioni degli ospiti correlate

6

Fernando

1 dic 2025

·

Soggiorno di 2 notti

Location is the best attribute of this hotel. After that and the decent included breakfast (not Mexican), there’s a lot to be improved. The condition of the rooms is a pity. For such a good location, they could invest in updating and maintaining this property’s rooms. Apart from old and mostly non functioning, electric system is a hazard. No hand towel and never got it even after asking for it. No more pillows available either. A/C is as old as the hotel and never warmed up (apart from making a loud noise). Price was interesting for the area, but comes with a price. The 3 stars they get are because of its location. This hotel somewhere else would get 1.

Location is the best attribute of this hotel. After that and the decent included breakfast (not Mexican), there’s a lot to be improved. The condition of the rooms is a pity. For such a good location, they could invest in updating and maintaining this property’s rooms. Apart from old and mostly non functioning, electric system is a hazard. No hand towel and never got it even after asking for it. No more pillows available either. A/C is as old as the hotel and never warmed up (apart from making a loud noise). Price was interesting for the area, but comes with a price. The 3 stars they get are because of its location. This hotel somewhere else would get 1.

8

Dante

24 set 2025

·

Soggiorno di 1 notte

El personal es excelente, y se ve muy bien en general por fuera. Algo a destacar es que aunque nunca respondieron mi correo sobre alguien más adelantarse para el check in, lo hicieron posible. No me gustó que cobren el estacionamiento por día. La habitación tenía un enchufe con falso, el baño no cerraba bien la ventana. aunque la gente en el restaurante muy bien el desayuno fue un sándwich, es decir dejo que desear para ser tipo americano. El internet es una red confusa y falla mucho. Esta cuidado y bonito para ser de muchos años, pero se puede mejorar en muchos aspectos Gracias

El personal es excelente, y se ve muy bien en general por fuera. Algo a destacar es que aunque nunca respondieron mi correo sobre alguien más adelantarse para el check in, lo hicieron posible. No me gustó que cobren el estacionamiento por día. La habitación tenía un enchufe con falso, el baño no cerraba bien la ventana. aunque la gente en el restaurante muy bien el desayuno fue un sándwich, es decir dejo que desear para ser tipo americano. El internet es una red confusa y falla mucho. Esta cuidado y bonito para ser de muchos años, pero se puede mejorar en muchos aspectos Gracias

4

Carlos

14 nov 2025

·

Soggiorno di 3 notti

This is an old-fashioned hotel with no modern amenities such as USB ports, a refrigerator, or a strong Wi-Fi signal. It looks reasonably convenient overall, but it can get noisy if your room is close to the street. The bathroom has a tub that is difficult to access and inconvenient for anyone with limited mobility. Only two bath towels were provided, and they were hard, old, and rough. Even though I asked the reception to change them, I kept receiving towels of the same quality. No hand towels or a bathmat were included. The continental breakfast consists of a small cup of coffee, a sandwich, and four pieces of fruit. I tried it once, but it’s better to get breakfast elsewhere. I visit Mexico City frequently and have never experienced limits on towels or on continental breakfast portions that are counted.

This is an old-fashioned hotel with no modern amenities such as USB ports, a refrigerator, or a strong Wi-Fi signal. It looks reasonably convenient overall, but it can get noisy if your room is close to the street. The bathroom has a tub that is difficult to access and inconvenient for anyone with limited mobility. Only two bath towels were provided, and they were hard, old, and rough. Even though I asked the reception to change them, I kept receiving towels of the same quality. No hand towels or a bathmat were included. The continental breakfast consists of a small cup of coffee, a sandwich, and four pieces of fruit. I tried it once, but it’s better to get breakfast elsewhere. I visit Mexico City frequently and have never experienced limits on towels or on continental breakfast portions that are counted.

4

ANA

20 ott 2024

·

Soggiorno di 1 notte

The room smelled like old cigarette. They should renew the rooms.

The room smelled like old cigarette. They should renew the rooms.

6

Tanya

23 mag 2025

·

Soggiorno di 1 notte

Las habitaciones se ven viejas y las camadas y almohadas no son cómodas. La regadera es una bañera alta para entrar.

Las habitaciones se ven viejas y las camadas y almohadas no son cómodas. La regadera es una bañera alta para entrar.

8

Alexgonz

1 gen 2025

·

Soggiorno di 4 notti

No funcionó nunca el clima

No funcionó nunca el clima

6

Stacey

29 ott 2024

·

Soggiorno di 4 notti

It is important to note that Spanish speaking is essential or Google translate to interact with the staff. The room's carpet was dirty and stained with an odor. There was no fridge or microwave in the rooms so that should be noted. Washcloths are not available so bring your own. While the location is ideal for being in the city, the downside is the city noise will affect your sleep. Lastly the bed was so uncomfortable and hard, my hips are still complaining.

It is important to note that Spanish speaking is essential or Google translate to interact with the staff. The room's carpet was dirty and stained with an odor. There was no fridge or microwave in the rooms so that should be noted. Washcloths are not available so bring your own. While the location is ideal for being in the city, the downside is the city noise will affect your sleep. Lastly the bed was so uncomfortable and hard, my hips are still complaining.

8

Miguel Angel Hernandez

4 mar 2025

·

Soggiorno di 3 notti

recomiendo al hotel cambial los colchones, están durísimos, las almohadas están durisimas

recomiendo al hotel cambial los colchones, están durísimos, las almohadas están durisimas

6

Anthony

19 giu 2025

·

Soggiorno di 7 notti

Very noisy street next to hotel. My room had maintenance issues.

Very noisy street next to hotel. My room had maintenance issues.

2

Sydney

31 mag 2024

·

Soggiorno di 3 notti

The beds are hard as actual rocks. And the employees have no idea what to do about making you more comfortable because they are all like that. Also the noise outside the window is horrendous even on the 3rd floor.

The beds are hard as actual rocks. And the employees have no idea what to do about making you more comfortable because they are all like that. Also the noise outside the window is horrendous even on the 3rd floor.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizio

Il feedback è contrastante: molti ospiti lodano il personale cordiale e disponibile, ma altri segnalano una reception scostante o impreparata e una flessibilità limitata con il check-in, i cambi di camera o le richieste.

Recensioni degli ospiti correlate

2

ANA

7 ott 2025

·

Soggiorno di 5 notti

Pesimo servicio, se les informo que acudia con una persona discapacitada y no se me informo que no servia el elevador, duramos 2 dias asi, despues del tercero nos dejaban subir por elevador de servicio y el guardia de segurida llamado Rigoberto fue muy grocero conmigo y con la persona discapacitada, deje tambien mi queja en el hotel espero y tomen medidas, supongo no se nos aviso porque no iban a querer reubicarnos. estoy muy molesta con la situacion que pasamos

Pesimo servicio, se les informo que acudia con una persona discapacitada y no se me informo que no servia el elevador, duramos 2 dias asi, despues del tercero nos dejaban subir por elevador de servicio y el guardia de segurida llamado Rigoberto fue muy grocero conmigo y con la persona discapacitada, deje tambien mi queja en el hotel espero y tomen medidas, supongo no se nos aviso porque no iban a querer reubicarnos. estoy muy molesta con la situacion que pasamos

6

Maria

9 set 2024

·

Soggiorno di 4 notti

The customer service was not very good. The day I arrived the remote for the TV was not working, I went to the front desk to request another one and they never got one to me!

The customer service was not very good. The day I arrived the remote for the TV was not working, I went to the front desk to request another one and they never got one to me!

10

Erick

29 gen 2025

·

Soggiorno di 2 notti

El servicio del personal fue excelente! El hotel es muy bonito y agradable además de estar muy bien ubicado. Excelente elección si buscas un hotel tradicional, con historia, en contraste con las grandes multinacionales que lo rodean. El único inconveniente es ajeno al hotel, es más bien un problema actual en la CDMX, que al salir a caminar por los alrededores, está cada vez más lleno de adictos y pordioseros deambulando.

El servicio del personal fue excelente! El hotel es muy bonito y agradable además de estar muy bien ubicado. Excelente elección si buscas un hotel tradicional, con historia, en contraste con las grandes multinacionales que lo rodean. El único inconveniente es ajeno al hotel, es más bien un problema actual en la CDMX, que al salir a caminar por los alrededores, está cada vez más lleno de adictos y pordioseros deambulando.

4

OKSANA

29 nov 2024

·

Soggiorno di 1 notte

Bad management, Dated hotel 1.No early check in even 30 min before, when the room is available and hotel is empty. 2. LOUD as on noisies intersection and OLD one pane windows with worn rubber gaskets 3. Wedding / party in thr hall downstairs and rooms just above it. Music and craziness till 12 AM. Hotel refuaes to give another room

Bad management, Dated hotel 1.No early check in even 30 min before, when the room is available and hotel is empty. 2. LOUD as on noisies intersection and OLD one pane windows with worn rubber gaskets 3. Wedding / party in thr hall downstairs and rooms just above it. Music and craziness till 12 AM. Hotel refuaes to give another room

10

WALTER

18 dic 2024

·

Soggiorno di 1 notte

Great value , location and professional staff

Great value , location and professional staff

8

Luis Enrique

11 apr 2025

·

Soggiorno di 1 notte

El checkin a mi parecer se me hizo muy tarde, me gustaría que fuera más temprano para poder tener más accesibilidad al día los trabajadores atienden muy bien, y las instalaciones están bonitas.

El checkin a mi parecer se me hizo muy tarde, me gustaría que fuera más temprano para poder tener más accesibilidad al día los trabajadores atienden muy bien, y las instalaciones están bonitas.

8

Susana

5 nov 2023

·

Soggiorno di 4 notti

Staff in reception needs to smile more,communicate with guests. Restaurant staff excellent Eduardo waiter excellent service 👏

Staff in reception needs to smile more,communicate with guests. Restaurant staff excellent Eduardo waiter excellent service 👏

4

Lucila

17 lug 2025

·

Soggiorno di 1 notte

El servicio es pesimo,, el personal es despota, el lugar es bonito

El servicio es pesimo,, el personal es despota, el lugar es bonito

4

Adriana

27 mar 2025

·

Soggiorno di 6 notti

My stay at this hotel was very disappointing due to the terrible customer service. Brenda from the morning shift, in particular, had an unacceptable attitude for someone who works in guest services. She was rude, impatient, and seemed unconcerned with helping with our requests. Her lack of manners and interest in providing good service made our experience very unpleasant. If the hotel wants to improve its reputation, it should make the staff more friendly and professional. The hotel itself is beautiful from the outside and in the reception area. The rooms are another story. Super old and smell like dirty water. You can hear too much street noise, so if you want to sleep, this is not the place! The floor or carpet is so dirty that you shower and immediately your heels are dirty again just from walking in the same room. This hotel is supposedly 5-star and quite expensive, and based on my stay and how my husband, family, and I were treated, I definitely will not return or recommend it.

My stay at this hotel was very disappointing due to the terrible customer service. Brenda from the morning shift, in particular, had an unacceptable attitude for someone who works in guest services. She was rude, impatient, and seemed unconcerned with helping with our requests. Her lack of manners and interest in providing good service made our experience very unpleasant. If the hotel wants to improve its reputation, it should make the staff more friendly and professional. The hotel itself is beautiful from the outside and in the reception area. The rooms are another story. Super old and smell like dirty water. You can hear too much street noise, so if you want to sleep, this is not the place! The floor or carpet is so dirty that you shower and immediately your heels are dirty again just from walking in the same room. This hotel is supposedly 5-star and quite expensive, and based on my stay and how my husband, family, and I were treated, I definitely will not return or recommend it.

4

Edgar Antonio

25 mar 2025

·

Soggiorno di 6 notti

Terrible el trato dela recepción ( Brenda n)

Terrible el trato dela recepción ( Brenda n)

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Posizione

Costantemente lodato per la sua posizione centrale in Reforma, facilmente raggiungibile a piedi dalle principali attrazioni, dai mezzi di trasporto e dai ristoranti; diversi ospiti hanno anche ritenuto la zona sicura.

Recensioni degli ospiti correlate

8

Hernando

26 ago 2023

·

Soggiorno di 1 notte

Excelente ubicación

Excelente ubicación

6

Fernando

1 dic 2025

·

Soggiorno di 2 notti

Location is the best attribute of this hotel. After that and the decent included breakfast (not Mexican), there’s a lot to be improved. The condition of the rooms is a pity. For such a good location, they could invest in updating and maintaining this property’s rooms. Apart from old and mostly non functioning, electric system is a hazard. No hand towel and never got it even after asking for it. No more pillows available either. A/C is as old as the hotel and never warmed up (apart from making a loud noise). Price was interesting for the area, but comes with a price. The 3 stars they get are because of its location. This hotel somewhere else would get 1.

Location is the best attribute of this hotel. After that and the decent included breakfast (not Mexican), there’s a lot to be improved. The condition of the rooms is a pity. For such a good location, they could invest in updating and maintaining this property’s rooms. Apart from old and mostly non functioning, electric system is a hazard. No hand towel and never got it even after asking for it. No more pillows available either. A/C is as old as the hotel and never warmed up (apart from making a loud noise). Price was interesting for the area, but comes with a price. The 3 stars they get are because of its location. This hotel somewhere else would get 1.

10

Juan Pablo Furlan

27 ott 2025

·

Soggiorno di 2 notti

El lugar está en un excelente punto en Reforma todo está allí para moverte a cualquier lugar y cerca de muchas cosas turísticas

El lugar está en un excelente punto en Reforma todo está allí para moverte a cualquier lugar y cerca de muchas cosas turísticas

10

Steve

17 mar 2025

·

Soggiorno di 2 notti

Great downtown location

Great downtown location

10

Joel

19 mar 2025

·

Soggiorno di 2 notti

Excelente ubicacion

Excelente ubicacion

10

Rosalia

27 feb 2025

·

Soggiorno di 1 notte

Excelente ubicación y servicio

Excelente ubicación y servicio

8

Ruben

9 lug 2024

·

Soggiorno di 1 notte

En mi caso tenia que ir al CAS, el hotel esta a 25 min caminando, por lo que es muy buena opcion, como fui con la familia, pudimos desplazarnos caminando al zocalo, al angel y plaza de la constitucion, el lugar cumple, no es tan caro, aunque le falta mantenimiento en general a las habitaciones, en mi caso no funcionaba el aire acondicionado y la manija de la puerta del baño estaba en las ultimas, hay hoteles mas caros, digamos que la relacion calidad-precio ahi la llevan, el desayuno continental bien, no es buffet, pero lo que dan es suficiente para empezar el dia

En mi caso tenia que ir al CAS, el hotel esta a 25 min caminando, por lo que es muy buena opcion, como fui con la familia, pudimos desplazarnos caminando al zocalo, al angel y plaza de la constitucion, el lugar cumple, no es tan caro, aunque le falta mantenimiento en general a las habitaciones, en mi caso no funcionaba el aire acondicionado y la manija de la puerta del baño estaba en las ultimas, hay hoteles mas caros, digamos que la relacion calidad-precio ahi la llevan, el desayuno continental bien, no es buffet, pero lo que dan es suficiente para empezar el dia

10

Carmina

12 nov 2025

·

Soggiorno di 1 notte

Very clean ,nice place to stay, friendly staff.Everything is very close to go on bus to zocalo,catedral,angel de la independencia, places to go eat.

Very clean ,nice place to stay, friendly staff.Everything is very close to go on bus to zocalo,catedral,angel de la independencia, places to go eat.

10

Adrian

14 dic 2023

·

Soggiorno di 7 notti

Esta en un punto bueno cerca de Bellas Artes, de Chapultepec, del Angel de la Independencia. Nos gustó mucho hospedarnos ahí x la ubicación.

Esta en un punto bueno cerca de Bellas Artes, de Chapultepec, del Angel de la Independencia. Nos gustó mucho hospedarnos ahí x la ubicación.

10

Miguel Angel Kumul

15 lug 2025

·

Soggiorno di 3 notti

Muy buena ubicación

Muy buena ubicación

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Ristorazione

La colazione continentale inclusa è ripetutamente descritta come scarsa e monotona (tipicamente un panino, frutta e caffè o succo di frutta). Le esperienze al ristorante variano da pasti gustosi e personale gentile a piatti freddi e servizio brusco.

Recensioni degli ospiti correlate

8

Gabriela del Carmen

2 dic 2024

·

Soggiorno di 1 notte

Excelente servicio en cuestión administrativa pero el personal del restaurante déspota y grosero

Excelente servicio en cuestión administrativa pero el personal del restaurante déspota y grosero

10

Jose Abraham

24 nov 2024

·

Soggiorno di 1 notte

Excelente hotel, muy bien ubicado. Las instalaciones aunque un poco antiguas están bien cuidadas. Las camas muy cómodas. El restaurant muy bien. Todo muy sabroso. Nos cambiaron la promoción del desayuno Continental por bufet a mitad del costo. Sólo algunas quejas; que las luces del cuarto algunas estaban fundidas y el Internet un poco lento. Por lo demás excelente. Todo muy limpio.

Excelente hotel, muy bien ubicado. Las instalaciones aunque un poco antiguas están bien cuidadas. Las camas muy cómodas. El restaurant muy bien. Todo muy sabroso. Nos cambiaron la promoción del desayuno Continental por bufet a mitad del costo. Sólo algunas quejas; que las luces del cuarto algunas estaban fundidas y el Internet un poco lento. Por lo demás excelente. Todo muy limpio.

4

Carlos

14 nov 2025

·

Soggiorno di 3 notti

This is an old-fashioned hotel with no modern amenities such as USB ports, a refrigerator, or a strong Wi-Fi signal. It looks reasonably convenient overall, but it can get noisy if your room is close to the street. The bathroom has a tub that is difficult to access and inconvenient for anyone with limited mobility. Only two bath towels were provided, and they were hard, old, and rough. Even though I asked the reception to change them, I kept receiving towels of the same quality. No hand towels or a bathmat were included. The continental breakfast consists of a small cup of coffee, a sandwich, and four pieces of fruit. I tried it once, but it’s better to get breakfast elsewhere. I visit Mexico City frequently and have never experienced limits on towels or on continental breakfast portions that are counted.

This is an old-fashioned hotel with no modern amenities such as USB ports, a refrigerator, or a strong Wi-Fi signal. It looks reasonably convenient overall, but it can get noisy if your room is close to the street. The bathroom has a tub that is difficult to access and inconvenient for anyone with limited mobility. Only two bath towels were provided, and they were hard, old, and rough. Even though I asked the reception to change them, I kept receiving towels of the same quality. No hand towels or a bathmat were included. The continental breakfast consists of a small cup of coffee, a sandwich, and four pieces of fruit. I tried it once, but it’s better to get breakfast elsewhere. I visit Mexico City frequently and have never experienced limits on towels or on continental breakfast portions that are counted.

8

wally

2 set 2025

·

Soggiorno di 3 notti

Hotel was nice location great, the food need a bit more attention specially when you order eggs, I order over easy eggs, I couldn’t eaten, they look like volcano crater bubbles all over I don’t know how they cooked but it was bad, I’m sorry to tell you but I will definitely will come back and stay with you guys again or recommend to any one, thank you for having me and my wife.

Hotel was nice location great, the food need a bit more attention specially when you order eggs, I order over easy eggs, I couldn’t eaten, they look like volcano crater bubbles all over I don’t know how they cooked but it was bad, I’m sorry to tell you but I will definitely will come back and stay with you guys again or recommend to any one, thank you for having me and my wife.

6

Gabriela

16 mag 2025

·

Soggiorno di 1 notte

we stayed 6 days and they gave us the same breakfast juice, coffee and ham and cheese sandwich… for 6 days!!!!

we stayed 6 days and they gave us the same breakfast juice, coffee and ham and cheese sandwich… for 6 days!!!!

10

Adriana

26 ago 2025

·

Soggiorno di 3 notti

Breakfast was bad Everything elso was perfect

Breakfast was bad Everything elso was perfect

6

Jose Angel Chavez

27 set 2025

·

Soggiorno di 4 notti

Buena experiencia en cuanto ubicación y atención de recepción. Mala experiencia en condiciones de la habitación, la caja fuerte no sirve desde hace mil años. Solo ponen dos toallas para cuerpo para tres personas y no ponen toalla para la cara. El aire acondicionado suena como tractor y no deja dormir. El desayuno incluído es solo un café y sandwich

Buena experiencia en cuanto ubicación y atención de recepción. Mala experiencia en condiciones de la habitación, la caja fuerte no sirve desde hace mil años. Solo ponen dos toallas para cuerpo para tres personas y no ponen toalla para la cara. El aire acondicionado suena como tractor y no deja dormir. El desayuno incluído es solo un café y sandwich

2

Javier

29 mag 2025

·

Soggiorno di 4 notti

No breakfast like they say you have to pay for your own breakfast. Nothing is free in there. The only thing they gave you ship sandwich, orange juice, same fruit every day.

No breakfast like they say you have to pay for your own breakfast. Nothing is free in there. The only thing they gave you ship sandwich, orange juice, same fruit every day.

10

Nancy

16 nov 2024

·

Soggiorno di 2 notti

Buen hotel, bien ubicado, buena atención, habitaciones limpias. Desayuno incluído,. Magnífica atención de Leslie en recepción, muy amable

Buen hotel, bien ubicado, buena atención, habitaciones limpias. Desayuno incluído,. Magnífica atención de Leslie en recepción, muy amable

6

Pedro

10 feb 2025

·

Soggiorno di 3 notti

El desayuno continental incluido como de pobre y todos los días el mismo sandwich. No tenía mal sabor pero todo muy escaso, sin opciones a cambio. No tenían ni té de manzanilla para el desayuno, ni mermelada. Siempre lo mismo, un sandwich que no tenía ni un vegetal y un plato de frutas muuuy chico

El desayuno continental incluido como de pobre y todos los días el mismo sandwich. No tenía mal sabor pero todo muy escaso, sin opciones a cambio. No tenían ni té de manzanilla para el desayuno, ni mermelada. Siempre lo mismo, un sandwich que no tenía ni un vegetal y un plato de frutas muuuy chico

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

10

Daniela

22 mag 2024

·

Soggiorno di 1 notte

Raccomandato per pulizia e cortesia del personale.

Raccomandato per pulizia e cortesia del personale.

4

Anthony

5 mag 2024

·

Soggiorno di 8 notti

Close to Centro Historico.

Close to Centro Historico.

6

Daniel

23 set 2026

·

Soggiorno di 1 notte

Estaba sucio la habitación cucarachas y zancudos

Estaba sucio la habitación cucarachas y zancudos

10

Adrian

22 set 2026

·

Soggiorno di 3 notti

Muy buena atención, limpio, excelente ubicación solo que las habitaciones no tienen servibar

Muy buena atención, limpio, excelente ubicación solo que las habitaciones no tienen servibar

4

DAVID

25 ago 2026

·

Soggiorno di 2 notti

Habitaciones muy descuidadas

Habitaciones muy descuidadas

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 00:00

Prima delle 12:00

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

Hai delle domande?

Le risposte istantanee dell'IA si basano su informazioni sugli hotel

Prezzi per le prossime date

novembre 2026

dom	lun	mar	mer	gio	ven	sab
1	2	3	4 $92	5 $66	6 $75	7 $94
8 $43	9 $43	10 $66	11 $66	12 $66	13 $124	14 $131
15 $124	16 $80	17 $63	18 $62	19 $63	20 $63	21 $96
22 $63	23 $63	24 $62	25 $62	26 $62	27 $63	28 $75
29 $63	30 $63

dicembre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

2026-11-04: 91.78561848962401USD
2026-11-05: 66.00680833691406USD
2026-11-06: 74.69557590466307USD
2026-11-07: 94.0637256442871USD
2026-11-08: 42.836051430358886USD
2026-11-09: 42.836051430358886USD
2026-11-10: 66.00680833691406USD
2026-11-11: 66.00680833691406USD
2026-11-12: 66.00680833691406USD
2026-11-13: 123.94997267480467USD
2026-11-14: 131.06431178015134USD
2026-11-15: 123.94997267480467USD
2026-11-16: 79.77332799999999USD
2026-11-17: 62.696700819702144USD
2026-11-18: 61.99921550115966USD
2026-11-19: 62.696700819702144USD
2026-11-20: 62.696700819702144USD
2026-11-21: 95.68601238415526USD
2026-11-22: 62.696700819702144USD
2026-11-23: 62.80010658740234USD
2026-11-24: 61.99921550115966USD
2026-11-25: 61.99921550115966USD
2026-11-26: 61.99921550115966USD
2026-11-27: 62.696700819702144USD
2026-11-28: 75.279056USD
2026-11-29: 62.696700819702144USD
2026-11-30: 62.696700819702144USD
2026-12-01: 46.17872023486328USD
2026-12-02: 45.825505059692375USD
2026-12-03: 43.129887367126464USD
2026-12-04: 43.129887367126464USD
2026-12-05: 124.6063588510742USD
2026-12-06: 43.129887367126464USD
2026-12-07: 43.758542658996575USD
2026-12-08: 43.758542658996575USD
2026-12-09: 56.10903850042724USD
2026-12-10: 43.758542658996575USD
2026-12-11: 124.6063588510742USD
2026-12-12: 43.758542658996575USD
2026-12-13: 43.758542658996575USD
2026-12-14: 43.758542658996575USD
2026-12-15: 43.758542658996575USD
2026-12-16: 43.758542658996575USD
2026-12-17: 43.758542658996575USD
2026-12-18: 43.758542658996575USD
2026-12-19: 72.78169055749511USD
2026-12-20: 43.129887367126464USD
2026-12-21: 43.758542658996575USD
2026-12-22: 43.129887367126464USD
2026-12-23: 43.758542658996575USD
2026-12-24: 43.758542658996575USD
2026-12-25: 44.48567473602294USD
2026-12-26: 44.48567473602294USD
2026-12-27: 44.48567473602294USD
2026-12-28: 49.00044701733398USD
2026-12-29: 43.758542658996575USD
2026-12-30: 43.758542658996575USD
2026-12-31: 43.758542658996575USD
2027-01-01: 94.97296433898924USD
2027-01-02: 66.00680833691406USD
2027-01-03: 62.919807999999996USD
2027-01-04: 62.919807999999996USD

Il check-in fuori dall'orario previsto non è disponibile. Contatta la struttura almeno 24 ore prima dell'arrivo per prendere accordi per il check-in. I recapiti sono indicati sulla conferma della prenotazione. Gli ospiti devono contattare la struttura in anticipo per ricevere le istruzioni relative al check-in. Al loro arrivo, saranno accolti dal personale alla reception. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Il check-in deve essere effettuato da una persona con almeno 18 anni.

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
L'età minima per la registrazione presso questa struttura durante lo Spring Break è di 18 anni.
Il nome riportato sulla carta di credito utilizzata al momento della registrazione per le eventuali spese aggiuntive deve corrispondere al nome fornito per prenotare la camera.
Questa struttura accetta pagamenti con carte di credito e i contanti
La struttura è dotata di un estintore antincendio e un kit di pronto soccorso
Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.

La struttura si riserva il diritto di rifiutare alcuni tipi di prenotazione per eventi di gruppo e feste, inclusi gli addii al celibato o nubilato.
Fino a 2 bambini o ragazzi di età pari o inferiore a 11 anni soggiornano gratuitamente nella camera dei genitori o dei tutori, utilizzando i letti presenti.
Nelle camere della struttura sono ammessi solo gli ospiti registrati.
L'accesso ad alcuni servizi potrebbe essere limitato. Per maggiori informazioni, contattare la struttura utilizzando i recapiti indicati nella conferma della prenotazione.
Nella struttura non sono ammessi animali, inclusi quelli per l'assistenza ai disabili.

Sono previsti limiti di altezza per il parcheggio.

Parcheggio non assistito: 120 MXN a notte

È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.