ONTO Tonalá Mexico City
From
271 $
/ Nacht
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From
271 $
/ Nacht
Über diese Unterkunft
Gönn dir Massagen, Körperbehandlungen und Gesichtsbehandlungen, die vor Ort angeboten werden. Dieses Aparthotel bietet auch kostenloses WLAN, ein Concierge-Service und ein Gemeinschaftswohnzimmer.
Annehmlichkeiten
Gönn dir Massagen, Körperbehandlungen und Gesichtsbehandlungen, die vor Ort angeboten werden. Dieses Aparthotel bietet auch kostenloses WLAN, ein Concierge-Service und ein Gemeinschaftswohnzimmer.
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören ein Textilreinigungsservice, eine rund um die Uhr besetzte Rezeption und mehrsprachiges Personal. Ein Flughafentransfer (rund um die Uhr) ist verfügbar (gegen Gebühr).
Gastronomie
Lass dir eine Mahlzeit bei TüT schmecken oder nutz den Zimmerservice (bitte Zeiten beachten) dieses Aparthotels. Gegen Gebühr wird täglich von 08:00 Uhr bis 12:00 Uhr ein nach Wunsch zubereitetes Frühstück angeboten.
Zimmer
Fühl dich in einem der 44 Zimmer, die individuell ausgestattet sind und Kochnischen bieten, die über Mikrowellen und Espressomaschinen verfügen, wie zu Hause. Dein Bett bietet Daunenbettdecken und hochwertige Bettwaren. 55 Zoll groáe Smart-TVs mit Digitalempfang sorgen fr gute Unterhaltung; auáerdem steht ein WLAN-Internetzugang (kostenlos) zur Verfgung. Zur Austattung gehören Safes in Laptop-Größe und separate Sitzecken; die Zimmer werden täglich sauber gemacht.
Lage
ONTO Tonalá Mexico City in Mexiko-Stadt (Roma Norte) ist nur 15 Minuten Fußweg entfernt von: Paseo de la Reforma und Engel der Unabhängigkeit Denkmal. Dieses Aparthotel ist 4 km von Palacio de Bellas Artes und 4,2 km von World Trade Center Ciudad de México entfernt.
In der Nähe
Avenida Insurgentes(0.1 Meilen)
MUCA Roma(0.2 Meilen)
Cibeles Brunnen(0.3 Meilen)
Paseo de la Reforma(0.6 Meilen)
Parque España(0.7 Meilen)
Einkaufszentrum Reforma 222(0.7 Meilen)
Engel der Unabhängigkeit Denkmal(0.7 Meilen)
Parque México(0.7 Meilen)
Diana-Brunnen(0.8 Meilen)
Arena México(0.8 Meilen)
Medellín Markt(1 Meilen)
Torre Mayor(1.1 Meilen)
Veranstaltungszentrum Auditorio BlackBerry(1.2 Meilen)
National Medical Center (Siglo XXI)(1.3 Meilen)
Mercado de Artesanías La Cuidadela(1.3 Meilen)
Flughafen Mexico City Intl. (MEX)(7.7 Meilen)
Santa Lucía, Mexiko (NLU-Felipe Ángeles Intl.)(25.8 Meilen)
Flughafen Licenciado Adolfo López Mateos Intl. (TLC)(35.1 Meilen)
Flughafen-Shuttleservice
Restaurant
Nichtraucher-Zimmer
Informationsschalter für Ausflüge
Reinigung
Fahrradvermietung
Lage
15 Tonalá, Roma Norte, Mexiko-Stadt, Mexiko
Avenida Insurgentes (0.1 Meilen)
MUCA Roma (0.2 Meilen)
Cibeles Brunnen (0.3 Meilen)
Paseo de la Reforma (0.6 Meilen)
Parque España (0.7 Meilen)
Einkaufszentrum Reforma 222 (0.7 Meilen)
Zimmeroptionen
17
Apartment (B)
1 Doppelbett
Für bis zu 2 Personen
592 ft²
Separater EssbereichKlimaanlageWLAN (kostenlos)Kochnische
15
Apartment (D)
1 Großes Doppelbett
Für bis zu 2 Personen
592 ft²
Separater EssbereichKlimaanlageWLAN (kostenlos)Kochnische
17
Apartment
1 Doppelbett
Für bis zu 2 Personen
570 ft²
Separater EssbereichKlimaanlageWLAN (kostenlos)Kochnische
15
Apartment (C)
1 Großes Doppelbett
Für bis zu 2 Personen
560 ft²
Separater EssbereichKlimaanlageWLAN (kostenlos)Kochnische
Gästebewertungen zu ONTO Tonalá Mexico City
8.8
Fantastisch
Basierend auf 102 verifizierten Bewertungen
Was Gäste sagen
KI-Zusammenfassung aktueller Gästebewertungen
Bewertungen von ONTO Tonalá Mexico City beschreiben stilvolle, geräumige Zimmer im Apartmentstil in einer fußläufig guten Lage in Roma Norte mit freundlichem Personal und guter Kommunikation. Es gibt jedoch auch wiederkehrende nächtliche Geräusche von nahegelegenen Lokalen und häufige Beschwerden über fehlende Klimaanlage.
Ausstattung
Sauberkeit
Zimmer
Service
Lage
Gastronomie
War das hilfreich?
Was Gäste sagen
Bewertungen von ONTO Tonalá Mexico City beschreiben stilvolle, geräumige Zimmer im Apartmentstil in einer fußläufig guten Lage in Roma Norte mit freundlichem Personal und guter Kommunikation. Es gibt jedoch auch wiederkehrende nächtliche Geräusche von nahegelegenen Lokalen und häufige Beschwerden über fehlende Klimaanlage.
Die Gäste heben oft durchdachtes Design, Panoramablicke, einladende Dachbereiche und Küchen in den Zimmern hervor, zusammen mit einer generell sicheren Umgebung und solider Reinigung. Zu den häufigen Nachteilen gehören Mücken beim Öffnen der Fenster, gelegentliche Abwasser- oder Badezimmergerüche, für manche zu harte Matratzen und gelegentliche Wartungsprobleme wie ein ausgefallener Aufzug, komplizierte Geräte oder ein piepsender Alarm. Am besten geeignet für Reisende, die Wert auf Stil und Platz legen und weniger auf eine vollständig isolierte, hotelähnliche Umgebung.
Ausstattung
Sauberkeit
Zimmer
Service
Lage
Gastronomie
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Ausstattung
Dachterassen mit Stadtblick, Waschmaschine/Trockner und Yogamatten werden geschätzt; die vorhandene Sicherheit wird hervorgehoben. Viele Bewertungen berichten von fehlender Klimaanlage und es gab einen einzelnen Ausfall des Aufzugs.
Ähnliche Gästebewertungen
6
Peter
8. Jan. 2024
·
Aufenthalt für 4 Nächte
The facilities were very nice and clean and the staff was very kind, helpful and communicative. The only complaint was the noise. The street noise came up through the windows and it was hard to get a good night sleep - passing traffic, people talking, and nearby dance clubs could be heard all night. There was no AC either so we had to have the windows open to keep some airflow happening.
The facilities were very nice and clean and the staff was very kind, helpful and communicative. The only complaint was the noise. The street noise came up through the windows and it was hard to get a good night sleep - passing traffic, people talking, and nearby dance clubs could be heard all night. There was no AC either so we had to have the windows open to keep some airflow happening.
8
Katie
19. Feb. 2024
·
Aufenthalt für 4 Nächte
The rooms and building were beautifully designed, and the staff was friendly and helpful. The building really needs air conditioning. It stuffy in our room during the day even though it is winter and the weather is not warm.
The rooms and building were beautifully designed, and the staff was friendly and helpful. The building really needs air conditioning. It stuffy in our room during the day even though it is winter and the weather is not warm.
8
Julio Rodrigo
11. Juli 2025
·
Aufenthalt für 4 Nächte
The elevator did not work for more than 24 hours.
The elevator did not work for more than 24 hours.
10
Leonardo
5. März 2024
·
Aufenthalt für 5 Nächte
We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
10
David
27. Jan. 2024
·
Aufenthalt für 5 Nächte
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
4
Renato
10. Juli 2024
·
Aufenthalt für 5 Nächte
No air conditioning.
No air conditioning.
6
Eric
26. Apr. 2024
·
Aufenthalt für 3 Nächte
The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
10
Anna Maria
3. Aug. 2025
·
Aufenthalt für eine Nacht
Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.
Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.
4
Agustin
21. Mai 2024
·
Aufenthalt für eine Nacht
El departamento/habitación es cómodo y cumple con todas las amenidades. Lo único que nos tomó por sorpresa es que NO cuentan con aire acondicionado en las habitaciones. Estuvimos a principios del mes de mayo y el calor nos puso en situación complicada ya que se tienen que dejar las ventanas abiertas, NO hay mosquiteros y evidentemente el ruido de la calle es un poco elevado.
El departamento/habitación es cómodo y cumple con todas las amenidades. Lo único que nos tomó por sorpresa es que NO cuentan con aire acondicionado en las habitaciones. Estuvimos a principios del mes de mayo y el calor nos puso en situación complicada ya que se tienen que dejar las ventanas abiertas, NO hay mosquiteros y evidentemente el ruido de la calle es un poco elevado.
10
Nav
8. Nov. 2025
·
Aufenthalt für 4 Nächte
Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again!
Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again!
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Sauberkeit
Die Zimmer werden oft als sehr sauber und neu beschrieben, mit aufmerksamer Reinigungskraft. Mehrere Gäste berichteten jedoch von Badezimmer- oder Abwassergerüchen und Mücken in den Zimmern.
Ähnliche Gästebewertungen
6
Ignacio
3. März 2025
·
Aufenthalt für 5 Nächte
I would rate our overall experience as average to above average. Staff was not warm, the smoke alarm beeped all night and kept us up. Foul odor from shower.
I would rate our overall experience as average to above average. Staff was not warm, the smoke alarm beeped all night and kept us up. Foul odor from shower.
2
Madison
31. Okt. 2025
·
Aufenthalt für 3 Nächte
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
8
Lea
23. Nov. 2025
·
Aufenthalt für 4 Nächte
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
10
AYANO
2. Sept. 2025
·
Aufenthalt für eine Nacht
Very clean, spacious chic hotel with many dining option nearby in RomanNorte.
Very clean, spacious chic hotel with many dining option nearby in RomanNorte.
10
Ali
29. Nov. 2023
·
Super clean and accommodating. The area is full of dining options.
Super clean and accommodating. The area is full of dining options.
10
Matan
26. Nov. 2024
·
Aufenthalt für 2 Nächte
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
6
Eric
26. Apr. 2024
·
Aufenthalt für 3 Nächte
The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
4
Agustin
21. Mai 2024
·
Aufenthalt für eine Nacht
El departamento/habitación es cómodo y cumple con todas las amenidades. Lo único que nos tomó por sorpresa es que NO cuentan con aire acondicionado en las habitaciones. Estuvimos a principios del mes de mayo y el calor nos puso en situación complicada ya que se tienen que dejar las ventanas abiertas, NO hay mosquiteros y evidentemente el ruido de la calle es un poco elevado.
El departamento/habitación es cómodo y cumple con todas las amenidades. Lo único que nos tomó por sorpresa es que NO cuentan con aire acondicionado en las habitaciones. Estuvimos a principios del mes de mayo y el calor nos puso en situación complicada ya que se tienen que dejar las ventanas abiertas, NO hay mosquiteros y evidentemente el ruido de la calle es un poco elevado.
8
YUER
23. Jan. 2024
·
Pros: Very friendly staff (Israel and Manuel at front desk were both pleasant to work with), nice interior design with big windows and modern decor, full kitchen with basic appliance, convenience location, etc. Cons: The water shield of the shower is bad - water leaked everywhere on the bathroom floor and will gradually damage the floor/wall. The bathroom had a terrible sewage odor during my entire stay so I had to keep the bathroom door shut.
Pros: Very friendly staff (Israel and Manuel at front desk were both pleasant to work with), nice interior design with big windows and modern decor, full kitchen with basic appliance, convenience location, etc. Cons: The water shield of the shower is bad - water leaked everywhere on the bathroom floor and will gradually damage the floor/wall. The bathroom had a terrible sewage odor during my entire stay so I had to keep the bathroom door shut.
10
Eugene
15. Apr. 2024
·
Aufenthalt für 5 Nächte
Newer property had lots of space, comfy beds and attentive service. We felt so well cared for, especially by Elaina our maid. She was so attentive to details. The location is very walkable to restaurants in Roma Norte. A very wonderful stay. Highly recommended.
Newer property had lots of space, comfy beds and attentive service. We felt so well cared for, especially by Elaina our maid. She was so attentive to details. The location is very walkable to restaurants in Roma Norte. A very wonderful stay. Highly recommended.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Zimmer
Die Apartments sind geräumig, modern und gut ausgestattet mit Küchen, und einige bieten eine großartige Aussicht; das WLAN funktionierte zuverlässig für berufliche Anrufe. Lärm von Nachtleben oder der Straße ist üblich, und die Matratzenhärte spaltete die Meinungen.
Ähnliche Gästebewertungen
2
Madison
31. Okt. 2025
·
Aufenthalt für 3 Nächte
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
10
mai khoi
23. Okt. 2025
·
Aufenthalt für 3 Nächte
Awesome design and location, walkable to everything . I had a room on the higher floor and it had fantastic views. The room was well appointed, had great toiletries, little knickknacks that made it feel like home. The inside/outside design of the staircase is beautiful and showcased the thoughtful design. Highly recommend and would gladly stay again.
Awesome design and location, walkable to everything . I had a room on the higher floor and it had fantastic views. The room was well appointed, had great toiletries, little knickknacks that made it feel like home. The inside/outside design of the staircase is beautiful and showcased the thoughtful design. Highly recommend and would gladly stay again.
8
Peggy
20. Juli 2025
·
Aufenthalt für 3 Nächte
This hotel is very conveniently located. The front desk staff is friendly. The apartment is spacious and clean. The kitchen comes with dishes, skillets and silverware. There's a small container of cooking oil but nothing else so bring salt and pepper and whatever else you may need. The stove was impossible to operate because there were no instructions and the fan above didn't work. Maintenance came right away and they replaced the motor of the fan the next day. The stove randomly shut off every couple of minutes. There's also a microwave. Although there are windows, which I opened for a few minutes, there are mosquitoes and they came right in, I wasn't able to find them but they came out to bite me at night so had to sleep with the covers over my head. The mattress was really hard and uncomfortable although I know that's a matter of personal preference.
This hotel is very conveniently located. The front desk staff is friendly. The apartment is spacious and clean. The kitchen comes with dishes, skillets and silverware. There's a small container of cooking oil but nothing else so bring salt and pepper and whatever else you may need. The stove was impossible to operate because there were no instructions and the fan above didn't work. Maintenance came right away and they replaced the motor of the fan the next day. The stove randomly shut off every couple of minutes. There's also a microwave. Although there are windows, which I opened for a few minutes, there are mosquitoes and they came right in, I wasn't able to find them but they came out to bite me at night so had to sleep with the covers over my head. The mattress was really hard and uncomfortable although I know that's a matter of personal preference.
6
Steven
6. Okt. 2025
·
Aufenthalt für 4 Nächte
The bed was a bit uncomfortable. There is air conditioning but the unit is in the living area away from the bedroom. The hotel should have complimentary coffee or beverages in the lobby.
The bed was a bit uncomfortable. There is air conditioning but the unit is in the living area away from the bedroom. The hotel should have complimentary coffee or beverages in the lobby.
6
Natasha
20. Okt. 2025
·
Aufenthalt für 2 Nächte
The rooms are very nice and well-appointed, but our room smelled terrible and there must be someone with like 20 dogs nearby, because they go off barking all together every morning and it’s super loud.
The rooms are very nice and well-appointed, but our room smelled terrible and there must be someone with like 20 dogs nearby, because they go off barking all together every morning and it’s super loud.
10
Leonardo
5. März 2024
·
Aufenthalt für 5 Nächte
We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
10
David
27. Jan. 2024
·
Aufenthalt für 5 Nächte
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
10
Lisa
26. März 2025
·
Aufenthalt für 2 Nächte
Friendly front desk staff. The room itself was amazing with great views!
Friendly front desk staff. The room itself was amazing with great views!
10
Tod J
12. Juli 2025
·
Aufenthalt für 4 Nächte
Nice place but a little noisy.
Nice place but a little noisy.
8
Christopher
6. Sept. 2025
·
Aufenthalt für 5 Nächte
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
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Service
Das Personal wird durchweg als freundlich, reaktionsschnell und hilfsbereit gelobt, mit Concierge-Unterstützung über WhatsApp und einem reibungslosen Check-in. Einige Gäste erwähnten jedoch unbeteiligte Antworten oder eine unhilfreiche Bearbeitung von Problemen.
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2
Madison
31. Okt. 2025
·
Aufenthalt für 3 Nächte
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
10
Marci
7. März 2025
·
Aufenthalt für 3 Nächte
My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
8
Lea
23. Nov. 2025
·
Aufenthalt für 4 Nächte
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
4
Orhan
4. Mai 2025
·
Aufenthalt für 4 Nächte
The building and room were beautiful and this would have been one of our best hotel stays ever! But the bed was so hard and uncomfortable to the point we couldn't sleep and woke up with back issues (we're young adults, fit). We requested to change rooms the first morning but there wasn't any availability so we had to stay. Given the high price tag we paid for this stay we requested the hotel waive the mini bar purchases (5 items at $50) as a sign of understanding. Unfortunately, the staff didn't show any genuine interest about our concern, no follow ups or check-ins or even small signs of understanding, the fact we didn't sleep properly on our vacation in the city all 4 nights meant nothing to them. At check-out the receptionist even told us others have complained about the beds which we didn't see in any of the reviews (and why I'm sharing this here). Despite the receptionist saying they will waive the mini bar charges, they did not and upon returning home the hotel manager is gaslighting us by saying we didn't speak up and there is no record of our complaint - blatant lie. To summarize: beautiful property, just like the pictures, modern, clean, horrible beds and staff that couldn't care less.
The building and room were beautiful and this would have been one of our best hotel stays ever! But the bed was so hard and uncomfortable to the point we couldn't sleep and woke up with back issues (we're young adults, fit). We requested to change rooms the first morning but there wasn't any availability so we had to stay. Given the high price tag we paid for this stay we requested the hotel waive the mini bar purchases (5 items at $50) as a sign of understanding. Unfortunately, the staff didn't show any genuine interest about our concern, no follow ups or check-ins or even small signs of understanding, the fact we didn't sleep properly on our vacation in the city all 4 nights meant nothing to them. At check-out the receptionist even told us others have complained about the beds which we didn't see in any of the reviews (and why I'm sharing this here). Despite the receptionist saying they will waive the mini bar charges, they did not and upon returning home the hotel manager is gaslighting us by saying we didn't speak up and there is no record of our complaint - blatant lie. To summarize: beautiful property, just like the pictures, modern, clean, horrible beds and staff that couldn't care less.
10
Anneliese
22. Sept. 2024
·
Aufenthalt für 4 Nächte
I had an excellent stay at this hotel! The staff was incredibly attentive and went above and beyond to ensure I had everything I needed. The location was perfect, with easy access to all the nearby attractions, stores, and cafes. I will definitely stay here again on my next visit!
I had an excellent stay at this hotel! The staff was incredibly attentive and went above and beyond to ensure I had everything I needed. The location was perfect, with easy access to all the nearby attractions, stores, and cafes. I will definitely stay here again on my next visit!
10
Matan
26. Nov. 2024
·
Aufenthalt für 2 Nächte
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
10
Joseph
26. Apr. 2024
·
Aufenthalt für 5 Nächte
Staff was excellent
Staff was excellent
8
Christopher
6. Sept. 2025
·
Aufenthalt für 5 Nächte
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
10
wolter
28. Sept. 2025
·
Aufenthalt für eine Nacht
Great staff
Great staff
10
hollie
30. Dez. 2023
·
Aufenthalt für 2 Nächte
Fabulous!! Such a wonderful stay at Onto Tonalá. From checkin to check out lead concierge Israel and his team were white glove service, always available and making sure we were taken care of. The rooms and amenities are beautiful, stylish and clean. The neighborhood so cute. Highly recommend.
Fabulous!! Such a wonderful stay at Onto Tonalá. From checkin to check out lead concierge Israel and his team were white glove service, always available and making sure we were taken care of. The rooms and amenities are beautiful, stylish and clean. The neighborhood so cute. Highly recommend.
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Lage
Sehr fußläufige, zentrale Lage für Roma Norte, Condesa und Juárez mit vielen Restaurants in der Nähe; mehrere Gäste fühlten sich sicher. Das unmittelbare Gebiet kann nachts lebhaft sein.
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10
David
26. Feb. 2024
·
Aufenthalt für 7 Nächte
An extraordinarily unique, modern 'boutique' hotel, in an excellent location at the edge of the lively and highly popular Roma Norte neighbourhood. A new building with a high level of design and good amenities, with friendly efficient reception staff, and an excellent cleaning staff.
An extraordinarily unique, modern 'boutique' hotel, in an excellent location at the edge of the lively and highly popular Roma Norte neighbourhood. A new building with a high level of design and good amenities, with friendly efficient reception staff, and an excellent cleaning staff.
10
Marci
7. März 2025
·
Aufenthalt für 3 Nächte
My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
10
mai khoi
23. Okt. 2025
·
Aufenthalt für 3 Nächte
Awesome design and location, walkable to everything . I had a room on the higher floor and it had fantastic views. The room was well appointed, had great toiletries, little knickknacks that made it feel like home. The inside/outside design of the staircase is beautiful and showcased the thoughtful design. Highly recommend and would gladly stay again.
Awesome design and location, walkable to everything . I had a room on the higher floor and it had fantastic views. The room was well appointed, had great toiletries, little knickknacks that made it feel like home. The inside/outside design of the staircase is beautiful and showcased the thoughtful design. Highly recommend and would gladly stay again.
10
Ryan
14. Okt. 2025
·
Aufenthalt für eine Nacht
Onto Tonalá = fantastic communication from staff, walkable to restaurants in either Los Ciebles / Roma Norte / Juarez. Clean modern rooms.
Onto Tonalá = fantastic communication from staff, walkable to restaurants in either Los Ciebles / Roma Norte / Juarez. Clean modern rooms.
10
David
27. Jan. 2024
·
Aufenthalt für 5 Nächte
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
10
Anna Maria
3. Aug. 2025
·
Aufenthalt für eine Nacht
Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.
Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.
10
Kahila
13. Okt. 2025
·
Aufenthalt für 4 Nächte
I hesitate to leave this comment because I don’t want this hotel to be booked out all the time. An amazing stay, comfort, great communication, beautiful space, ease of access to great restaurants and bars.
I hesitate to leave this comment because I don’t want this hotel to be booked out all the time. An amazing stay, comfort, great communication, beautiful space, ease of access to great restaurants and bars.
10
Camille
9. Juni 2025
·
Aufenthalt für 4 Nächte
Location
Location
8
Christopher
6. Sept. 2025
·
Aufenthalt für 5 Nächte
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
8
Daniel
8. Jan. 2024
·
Aufenthalt für 5 Nächte
Onto is a very beautiful hotel in a great area. The staff is friendly and does their best to make sure you are comfortable. They have full time security which is consoling. My only gripe is there is no heating and air but that's pretty standard for CDMX, also it's next to a very busy street so if noise bothers you beware. I would stay here again on the highest floor!
Onto is a very beautiful hotel in a great area. The staff is friendly and does their best to make sure you are comfortable. They have full time security which is consoling. My only gripe is there is no heating and air but that's pretty standard for CDMX, also it's next to a very busy street so if noise bothers you beware. I would stay here again on the highest floor!
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Gastronomie
Vorhandene Möglichkeiten sind minimal: Kaffee und süßes Gebäck wurden erwähnt, und einige Gäste sagten, dass ein gebuchtes Frühstück oder ein tägliches Getränk nicht bereitgestellt wurde. Es gibt keine einheitlichen Berichte über ein vollwertiges Restaurant oder ein abwechslungsreiches Frühstück.
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6
Steven
6. Okt. 2025
·
Aufenthalt für 4 Nächte
The bed was a bit uncomfortable. There is air conditioning but the unit is in the living area away from the bedroom. The hotel should have complimentary coffee or beverages in the lobby.
The bed was a bit uncomfortable. There is air conditioning but the unit is in the living area away from the bedroom. The hotel should have complimentary coffee or beverages in the lobby.
8
Lea
23. Nov. 2025
·
Aufenthalt für 4 Nächte
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
10
Matan
26. Nov. 2024
·
Aufenthalt für 2 Nächte
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
10
Edwardo
16. Dez. 2023
·
Aufenthalt für eine Nacht
They had the room earlier than expected. Welcomed with coffee. Mineral water. And sweet bread. Very nice and attentive. It’s really well taken care for but also a couple of months old. I’d come back again easily.
They had the room earlier than expected. Welcomed with coffee. Mineral water. And sweet bread. Very nice and attentive. It’s really well taken care for but also a couple of months old. I’d come back again easily.
10
Nav
8. Nov. 2025
·
Aufenthalt für 4 Nächte
Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again!
Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again!
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10
Abby
17. Aug. 2026
·
Aufenthalt für 4 Nächte
The staff was amazing and friendly!
The staff was amazing and friendly!
10
Angela
10. Juli 2026
·
Aufenthalt für 6 Nächte
Lovely location right in the heart of Roma Norte. Very walkable to local cafes, shops, restaurants, etc. The city view rooms are large with an apartment style layout. Very well decorated and chic. The additional black out curtains seperating the bedroom from the living area ensured a good night's sleep, along with a spacious and comfortable bed. The shower had excellent pressure along with very hot water. The little kitchen has everything you need should you want to cook, along with a mini fridge well-stocked with drinks and snacks for purchase. The staff was very kind and helpful, and the daily housekeeping was excellent. One of the best hotel stays I've had, and will definitely return next time I am in Mexico City!
Lovely location right in the heart of Roma Norte. Very walkable to local cafes, shops, restaurants, etc. The city view rooms are large with an apartment style layout. Very well decorated and chic. The additional black out curtains seperating the bedroom from the living area ensured a good night's sleep, along with a spacious and comfortable bed. The shower had excellent pressure along with very hot water. The little kitchen has everything you need should you want to cook, along with a mini fridge well-stocked with drinks and snacks for purchase. The staff was very kind and helpful, and the daily housekeeping was excellent. One of the best hotel stays I've had, and will definitely return next time I am in Mexico City!
10
Evan
19. Juni 2026
·
Aufenthalt für 3 Nächte
The room was comfortable and spotless and the staff could not have been nicer. We will stay here whenever we visit Mexico City.
The room was comfortable and spotless and the staff could not have been nicer. We will stay here whenever we visit Mexico City.
8
thomas
12. Juni 2026
·
Aufenthalt für 5 Nächte
Great location and very helpful staff. The complimentary breakfast was ok. Mostly pastries, but enough to get moving and explore the city‘s culinary delights.
Great location and very helpful staff. The complimentary breakfast was ok. Mostly pastries, but enough to get moving and explore the city‘s culinary delights.
8
Miriam
4. Juni 2026
·
Aufenthalt für 3 Nächte
This property was beautiful, and every place we wanted to have dinner was within a reasonable walking distance. Before booking, I read several reviews mentioning that the shower had a moldy smell or an unpleasant odor. I did notice a slight smell while showering, but it wasn’t enough to affect our stay. I really appreciated that there was a security guard on the property at all times, which made us feel safe and secure. The lobby staff greeted us every time we came and went, and they were incredibly helpful. We were able to text them 24/7 through WhatsApp for recommendations, assistance, or any questions we had during our stay. The property has been nicely updated, and the air conditioning worked great. Overall, I have no complaints and would definitely stay here again.
This property was beautiful, and every place we wanted to have dinner was within a reasonable walking distance. Before booking, I read several reviews mentioning that the shower had a moldy smell or an unpleasant odor. I did notice a slight smell while showering, but it wasn’t enough to affect our stay. I really appreciated that there was a security guard on the property at all times, which made us feel safe and secure. The lobby staff greeted us every time we came and went, and they were incredibly helpful. We were able to text them 24/7 through WhatsApp for recommendations, assistance, or any questions we had during our stay. The property has been nicely updated, and the air conditioning worked great. Overall, I have no complaints and would definitely stay here again.
Richtlinien der Unterkunft
Hinweise zum Check-in
Alles, was Sie wissen müssen, um problemlos einchecken zu können.
Check-in
Check-out
Von 15:00 bis 23:59
Bis 12:00
Kaution
Sie müssen für diese Unterkunft eine Kaution bezahlen, die vollständig zurückerstattet werden kann.
Gut zu wissen
Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
Haben Sie eine Frage?
Die KI antwortet sofort, auf Basis der Hotelinformationen.
Preise für kommende Reisedaten
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-10-20: 275.533061199646USD
- 2026-10-21: 145.20365064971924USD
- 2026-10-22: 238.80593602020264USD
- 2026-10-23: 247.67261900024414USD
- 2026-10-24: 251.89484735961912USD
- 2026-10-25: 235.90519210876465USD
- 2026-10-26: 212.6274796508789USD
- 2026-10-27: 212.6274796508789USD
- 2026-10-28: 239.3125972576904USD
- 2026-10-29: 765.6118345458984USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 605.2347048706055USD
- 2026-11-02: 565.6240824371338USD
- 2026-11-03: 250.74077708862305USD
- 2026-11-04: 234.33497557983398USD
- 2026-11-05: 296.4491804663086USD
- 2026-11-06: 432.25162164367674USD
- 2026-11-07: 383.78354755920407USD
- 2026-11-08: 234.33497557983398USD
- 2026-11-09: 261.65676373535155USD
- 2026-11-10: 251.0614244769287USD
- 2026-11-11: 234.33497557983398USD
- 2026-11-12: 317.2191570043945USD
- 2026-11-13: 257.76146828887937USD
- 2026-11-14: 257.76146828887937USD
- 2026-11-15: 271.7322883969116USD
- 2026-11-16: 250.74077708862305USD
- 2026-11-17: 234.33497557983398USD
- 2026-11-18: 269.2616490609741USD
- 2026-11-19: 257.601555637207USD
- 2026-11-20: 317.09728290893554USD
- 2026-11-21: 342.02817396972654USD
- 2026-11-22: 288.24391621765136USD
- 2026-11-23: 271.84335550048826USD
- 2026-11-24: 271.84335550048826USD
- 2026-11-25: 270.3595092727661USD
- 2026-11-26: 266.84622643157957USD
- 2026-11-27: 293.83066859802244USD
- 2026-11-28: 296.5320397796631USD
- 2026-11-29: 272.26232767547606USD
- 2026-11-30: 269.0977801254272USD
- 2026-12-01: 250.65555428100586USD
- 2026-12-02: 250.65555428100586USD
- 2026-12-03: 267.07098103454587USD
- 2026-12-04: 297.3997162023926USD
- 2026-12-05: 299.4842153814697USD
- 2026-12-06: 269.57717554504393USD
- 2026-12-07: 269.0977801254272USD
- 2026-12-08: 250.65555428100586USD
- 2026-12-09: 271.84335550048826USD
- 2026-12-10: 250.65555428100586USD
- 2026-12-11: 283.6947035650635USD
- 2026-12-12: 298.8278147937012USD
- 2026-12-13: 269.57717554504393USD
- 2026-12-14: 271.84335550048826USD
- 2026-12-15: 270.3595092727661USD
- 2026-12-16: 269.57717554504393USD
- 2026-12-17: 250.65555428100586USD
- 2026-12-18: 338.0169474169922USD
- 2026-12-19: 314.2989057019043USD
- 2026-12-20: 331.1110912097168USD
Check-in beginnt um 15:00 Uhr Check-out endet um 12:00 Uhr
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
Sie müssen die folgende Kaution bezahlen, die vollständig zurückerstattet werden kann.
Deposit: USD 200 per accommodation, per stay
Altersanforderungen
Das Mindestalter für den Check-in beträgt 18 Jahre
Haustiere
Maximale Anzahl der Haustiere pro Zimmer 11; Es sind nur Hunde und Katzen erlaubt; Service-Tiere sind erlaubt; Haustiere dürfen nicht unbeaufsichtigt gelassen werden; Service-Tiere sind von Gebühren/Einschränkungen befreit; Haustiere erlaubt; Haustiergebühr: USD 27 pro Unterkunft (variiert je nach Aufenthaltsdauer); Service-Tiere sind von Gebühren befreit;
Dienstleistungen der Rezeption
Diese Unterkunft bietet Transfers vom Flughafen an (es können zusätzliche Gebühren anfallen). Um eine Abholung zu vereinbaren, müssen die Gäste die Unterkunft 72 Stunden vor der Ankunft über die Kontaktinformationen auf der Buchungsbestätigung kontaktieren. Die Gäste erhalten innerhalb von 48 Stunden vor der Ankunft eine E-Mail mit Check-in-Anweisungen. Das Personal der Rezeption wird die Gäste bei der Ankunft in der Unterkunft begrüßen. Informationen der Unterkunft können mithilfe von Übersetzungstools übersetzt werden.
Identifikation
Ein amtlicher Lichtbildausweis sowie eine Kreditkarte, Debitkarte oder eine Bareinzahlung zur Deckung von Nebenkosten können beim Check-in erforderlich sein;
Richtlinien für Kinder und Zustellbetten
Es können Gebühren für zusätzliche Personen anfallen, die je nach Richtlinie der Unterkunft variieren;
Gastronomie
Genießen Sie eine Mahlzeit im TüT oder bleiben Sie in der Unterkunft und nutzen Sie den Zimmerservice des Aparthotels (während begrenzter Zeiten). Frisch zubereitete Frühstücke sind täglich von 8:00 Uhr bis mittags gegen eine Gebühr erhältlich. Gebühr für frisch zubereitetes Frühstück: ca. USD 22 für Erwachsene und USD 22 für Kinder;
Verpflichtende Gebühren und Steuern
Sie werden gebeten, die folgenden Gebühren in der Unterkunft zu bezahlen. Die Gebühren können anwendbare Steuern enthalten:
- Kaution: USD 200 pro Unterkunft, pro Aufenthalt
- Für Massageanwendungen und Behandlungen im Wellnessbereich sind Voranmeldungen erforderlich. Bitte setze dazu vor der Anreise mit diesem Aparthotel in Verbindung. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung.
- Zugang über Mobilschlüssel.
- Aufpreis für das nach Wunsch zubereitete Frühstück: ca. 22 USD für Erwachsene und ca. 22 USD für Kinder
- Gebühr für den Flughafentransfer: 85 USD pro Fahrzeug (Einzelfahrkarte), maximale Personenanzahl: 4
- Gebühr für Haustiere: 27 USD pro Unterkunft (variiert je nach Länge des Aufenthalts)
- Assistenztiere sind von den Gebühren ausgenommen
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Flughafen-Shuttleservice
Restaurant
Nichtraucher-Zimmer
Informationsschalter für Ausflüge
Reinigung
Fahrradvermietung
Services
Informationsschalter für Ausflüge
Reinigung
Fahrradvermietung
Gepäckaufbewahrung
Schnelles Ein- und Auschecken
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Concierge Services
Allgemein
Restaurant
Nichtraucher-Zimmer
Spa & Wellness Center
Parkmöglichkeiten
Flughafen-Shuttleservice
Aktivitäten
Gartenmöbel
Terrasse
Internet
Kostenloses W-LAN