ONTO Tonalá Mexico City
From
271 US$
/ noche
Selecciona fechas para ver precios y disponibilidad
From
271 US$
/ noche
Acerca de esta propiedad
Con servicios como masajes, tratamientos corporales o tratamientos faciales, te sentirás como nuevo. Otros servicios de este apartotel incluyen conexión a Internet wifi gratis, servicios de conserjería y una sala de estar compartida.
Servicios
Con servicios como masajes, tratamientos corporales o tratamientos faciales, te sentirás como nuevo. Otros servicios de este apartotel incluyen conexión a Internet wifi gratis, servicios de conserjería y una sala de estar compartida.
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. Se ofrece servicio de transporte al aeropuerto (ida y vuelta) de pago disponible 24 horas.
Comida
Puedes tomar una deliciosa comida en el restaurante TüT de este apartotel o aprovechar el servicio de habitaciones que ofrece con horario limitado. Se ofrece un desayuno a la carta todos los días de 08:00 a 12:00 con un coste adicional.
Habitaciones
Disfruta de una estancia fabulosa en una de las 44 habitaciones con decoraciones diferentes, todas equipadas con kitchenette con microondas y máquina de café espresso. Descansa como nunca en una cama con edredón de plumas y ropa de cama de alta calidad. La conexión wifi gratis te permitirá estar al tanto de todo. Para tus momentos de ocio, tendrás una Smart TV de 55 pulgadas con canales digitales. Entre las comodidades, se incluyen caja fuerte (cabe un portátil) y una zona de estar separada, además de un servicio de limpieza disponible todos los días.
Ubicación
ONTO Tonalá Mexico City está en una fantástica zona de Ciudad de México (Roma Norte), a solo 15 minutos a pie de Paseo de la Reforma y Monumento El Ángel de la Independencia. Además, este apartotel se encuentra a 4 km de Palacio de Bellas Artes y a 4,2 km de World Trade Center Ciudad de México.
Qué hay cerca
Avenida Insurgentes(0.1 millas)
MUCA Roma(0.2 millas)
Fuente de Cibeles(0.3 millas)
Paseo de la Reforma(0.6 millas)
Parque España(0.7 millas)
Centro comercial Reforma 222(0.7 millas)
Monumento El Ángel de la Independencia(0.7 millas)
Parque México(0.7 millas)
Fuente de la Diana Cazadora(0.8 millas)
Arena México(0.8 millas)
Mercado de Medellín(1 millas)
Torre Mayor(1.1 millas)
Auditorio BlackBerry(1.2 millas)
Centro Médico Nacional (Siglo XXI)(1.3 millas)
Mercado de Artesanías La Cuidadela(1.3 millas)
Aeropuerto internacional Benito Juárez (MEX)(7.7 millas)
Santa Lucía, México (NLU-Felipe Ángeles Intl.)(25.8 millas)
Toluca, Estado de México (TLC-Aeropuerto Internacional de Toluca)(35.1 millas)
Traslados al aeropuerto
Restaurante
Habitaciones para no fumadores
Mostrador turístico
Servicio de limpieza
Alquiler de bicicletas
Ubicación
15 Tonalá, Colonia Roma Norte, Ciudad de México, México
Avenida Insurgentes (0.1 millas)
MUCA Roma (0.2 millas)
Fuente de Cibeles (0.3 millas)
Paseo de la Reforma (0.6 millas)
Parque España (0.7 millas)
Centro comercial Reforma 222 (0.7 millas)
Opciones de habitación
17
Apartamento (B)
1 Cama Doble Grande
Capacidad: 2
592 ft²
Zona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
15
Apartamento (D)
1 Cama Doble Extragrande
Capacidad: 2
592 ft²
Zona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
17
Apartamento (A)
1 Cama Doble Grande
Capacidad: 2
570 ft²
Zona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
15
Apartamento (C)
1 Cama Doble Extragrande
Capacidad: 2
560 ft²
Zona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
Reseñas de los huéspedes sobre ONTO Tonalá Mexico City
8.8
Fabuloso
Basado en 102 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Las reseñas de ONTO Tonalá Ciudad de México describen apartamentos de estilo moderno y espacioso en una ubicación accesible a pie en Roma Norte, con personal amable y buena comunicación, pero también ruido nocturno recurrente de locales cercanos y quejas frecuentes por la falta de aire acondicionado.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Opiniones de los huéspedes
Las reseñas de ONTO Tonalá Ciudad de México describen apartamentos de estilo moderno y espacioso en una ubicación accesible a pie en Roma Norte, con personal amable y buena comunicación, pero también ruido nocturno recurrente de locales cercanos y quejas frecuentes por la falta de aire acondicionado.
Los huéspedes suelen destacar el diseño cuidado, las vistas panorámicas, los espacios comunes en la terraza que invitan a relajarse y las cocinas en las habitaciones, así como un entorno generalmente seguro y un servicio de limpieza sólido. Entre los inconvenientes más comunes se encuentran los mosquitos al abrir las ventanas, olores ocasionales de alcantarillado o baño, colchones duros para algunos y problemas de mantenimiento esporádicos, como una avería del ascensor, electrodomésticos difíciles de usar o una alarma que pita. Es ideal para viajeros que valoran el estilo y el espacio por encima de un entorno totalmente aislado, tipo hotel.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Se agradecen las terrazas en la azotea con vistas a la ciudad, además de lavadora/secadora y esterillas de yoga; se menciona la seguridad en el lugar. Muchas reseñas indican la falta de aire acondicionado y se reportó una avería aislada del ascensor.
Reseñas de huéspedes relacionadas
6
Peter
8 ene 2024
·
Se alojó 4 noches
The facilities were very nice and clean and the staff was very kind, helpful and communicative. The only complaint was the noise. The street noise came up through the windows and it was hard to get a good night sleep - passing traffic, people talking, and nearby dance clubs could be heard all night. There was no AC either so we had to have the windows open to keep some airflow happening.
The facilities were very nice and clean and the staff was very kind, helpful and communicative. The only complaint was the noise. The street noise came up through the windows and it was hard to get a good night sleep - passing traffic, people talking, and nearby dance clubs could be heard all night. There was no AC either so we had to have the windows open to keep some airflow happening.
8
Katie
19 feb 2024
·
Se alojó 4 noches
The rooms and building were beautifully designed, and the staff was friendly and helpful. The building really needs air conditioning. It stuffy in our room during the day even though it is winter and the weather is not warm.
The rooms and building were beautifully designed, and the staff was friendly and helpful. The building really needs air conditioning. It stuffy in our room during the day even though it is winter and the weather is not warm.
8
Julio Rodrigo
11 jul 2025
·
Se alojó 4 noches
The elevator did not work for more than 24 hours.
The elevator did not work for more than 24 hours.
10
Leonardo
5 mar 2024
·
Se alojó 5 noches
We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
10
David
27 ene 2024
·
Se alojó 5 noches
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
4
Renato
10 jul 2024
·
Se alojó 5 noches
No air conditioning.
No air conditioning.
6
Eric
26 abr 2024
·
Se alojó 3 noches
The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
10
Anna Maria
3 ago 2025
·
Se alojó 1 noche
Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.
Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.
4
Agustin
21 may 2024
·
Se alojó 1 noche
El departamento/habitación es cómodo y cumple con todas las amenidades. Lo único que nos tomó por sorpresa es que NO cuentan con aire acondicionado en las habitaciones. Estuvimos a principios del mes de mayo y el calor nos puso en situación complicada ya que se tienen que dejar las ventanas abiertas, NO hay mosquiteros y evidentemente el ruido de la calle es un poco elevado.
El departamento/habitación es cómodo y cumple con todas las amenidades. Lo único que nos tomó por sorpresa es que NO cuentan con aire acondicionado en las habitaciones. Estuvimos a principios del mes de mayo y el calor nos puso en situación complicada ya que se tienen que dejar las ventanas abiertas, NO hay mosquiteros y evidentemente el ruido de la calle es un poco elevado.
10
Nav
8 nov 2025
·
Se alojó 4 noches
Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again!
Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las habitaciones se describen a menudo como muy limpias y nuevas, con un servicio de limpieza atento. Sin embargo, varios huéspedes informaron de olores a baño o alcantarillado y mosquitos en las habitaciones.
Reseñas de huéspedes relacionadas
6
Ignacio
3 mar 2025
·
Se alojó 5 noches
I would rate our overall experience as average to above average. Staff was not warm, the smoke alarm beeped all night and kept us up. Foul odor from shower.
I would rate our overall experience as average to above average. Staff was not warm, the smoke alarm beeped all night and kept us up. Foul odor from shower.
2
Madison
31 oct 2025
·
Se alojó 3 noches
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
8
Lea
23 nov 2025
·
Se alojó 4 noches
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
10
AYANO
2 sept 2025
·
Se alojó 1 noche
Very clean, spacious chic hotel with many dining option nearby in RomanNorte.
Very clean, spacious chic hotel with many dining option nearby in RomanNorte.
10
Ali
29 nov 2023
·
Super clean and accommodating. The area is full of dining options.
Super clean and accommodating. The area is full of dining options.
10
Matan
26 nov 2024
·
Se alojó 2 noches
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
6
Eric
26 abr 2024
·
Se alojó 3 noches
The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
4
Agustin
21 may 2024
·
Se alojó 1 noche
El departamento/habitación es cómodo y cumple con todas las amenidades. Lo único que nos tomó por sorpresa es que NO cuentan con aire acondicionado en las habitaciones. Estuvimos a principios del mes de mayo y el calor nos puso en situación complicada ya que se tienen que dejar las ventanas abiertas, NO hay mosquiteros y evidentemente el ruido de la calle es un poco elevado.
El departamento/habitación es cómodo y cumple con todas las amenidades. Lo único que nos tomó por sorpresa es que NO cuentan con aire acondicionado en las habitaciones. Estuvimos a principios del mes de mayo y el calor nos puso en situación complicada ya que se tienen que dejar las ventanas abiertas, NO hay mosquiteros y evidentemente el ruido de la calle es un poco elevado.
8
YUER
23 ene 2024
·
Pros: Very friendly staff (Israel and Manuel at front desk were both pleasant to work with), nice interior design with big windows and modern decor, full kitchen with basic appliance, convenience location, etc. Cons: The water shield of the shower is bad - water leaked everywhere on the bathroom floor and will gradually damage the floor/wall. The bathroom had a terrible sewage odor during my entire stay so I had to keep the bathroom door shut.
Pros: Very friendly staff (Israel and Manuel at front desk were both pleasant to work with), nice interior design with big windows and modern decor, full kitchen with basic appliance, convenience location, etc. Cons: The water shield of the shower is bad - water leaked everywhere on the bathroom floor and will gradually damage the floor/wall. The bathroom had a terrible sewage odor during my entire stay so I had to keep the bathroom door shut.
10
Eugene
15 abr 2024
·
Se alojó 5 noches
Newer property had lots of space, comfy beds and attentive service. We felt so well cared for, especially by Elaina our maid. She was so attentive to details. The location is very walkable to restaurants in Roma Norte. A very wonderful stay. Highly recommended.
Newer property had lots of space, comfy beds and attentive service. We felt so well cared for, especially by Elaina our maid. She was so attentive to details. The location is very walkable to restaurants in Roma Norte. A very wonderful stay. Highly recommended.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Los apartamentos son espaciosos, modernos y bien equipados con cocinas y algunos ofrecen excelentes vistas; el Wi-Fi funcionó de forma fiable para llamadas de trabajo. El ruido de la vida nocturna o de la calle es común, y la firmeza de las camas dividió opiniones.
Reseñas de huéspedes relacionadas
2
Madison
31 oct 2025
·
Se alojó 3 noches
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
10
mai khoi
23 oct 2025
·
Se alojó 3 noches
Awesome design and location, walkable to everything . I had a room on the higher floor and it had fantastic views. The room was well appointed, had great toiletries, little knickknacks that made it feel like home. The inside/outside design of the staircase is beautiful and showcased the thoughtful design. Highly recommend and would gladly stay again.
Awesome design and location, walkable to everything . I had a room on the higher floor and it had fantastic views. The room was well appointed, had great toiletries, little knickknacks that made it feel like home. The inside/outside design of the staircase is beautiful and showcased the thoughtful design. Highly recommend and would gladly stay again.
8
Peggy
20 jul 2025
·
Se alojó 3 noches
This hotel is very conveniently located. The front desk staff is friendly. The apartment is spacious and clean. The kitchen comes with dishes, skillets and silverware. There's a small container of cooking oil but nothing else so bring salt and pepper and whatever else you may need. The stove was impossible to operate because there were no instructions and the fan above didn't work. Maintenance came right away and they replaced the motor of the fan the next day. The stove randomly shut off every couple of minutes. There's also a microwave. Although there are windows, which I opened for a few minutes, there are mosquitoes and they came right in, I wasn't able to find them but they came out to bite me at night so had to sleep with the covers over my head. The mattress was really hard and uncomfortable although I know that's a matter of personal preference.
This hotel is very conveniently located. The front desk staff is friendly. The apartment is spacious and clean. The kitchen comes with dishes, skillets and silverware. There's a small container of cooking oil but nothing else so bring salt and pepper and whatever else you may need. The stove was impossible to operate because there were no instructions and the fan above didn't work. Maintenance came right away and they replaced the motor of the fan the next day. The stove randomly shut off every couple of minutes. There's also a microwave. Although there are windows, which I opened for a few minutes, there are mosquitoes and they came right in, I wasn't able to find them but they came out to bite me at night so had to sleep with the covers over my head. The mattress was really hard and uncomfortable although I know that's a matter of personal preference.
6
Steven
6 oct 2025
·
Se alojó 4 noches
The bed was a bit uncomfortable. There is air conditioning but the unit is in the living area away from the bedroom. The hotel should have complimentary coffee or beverages in the lobby.
The bed was a bit uncomfortable. There is air conditioning but the unit is in the living area away from the bedroom. The hotel should have complimentary coffee or beverages in the lobby.
6
Natasha
20 oct 2025
·
Se alojó 2 noches
The rooms are very nice and well-appointed, but our room smelled terrible and there must be someone with like 20 dogs nearby, because they go off barking all together every morning and it’s super loud.
The rooms are very nice and well-appointed, but our room smelled terrible and there must be someone with like 20 dogs nearby, because they go off barking all together every morning and it’s super loud.
10
Leonardo
5 mar 2024
·
Se alojó 5 noches
We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
10
David
27 ene 2024
·
Se alojó 5 noches
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
10
Lisa
26 mar 2025
·
Se alojó 2 noches
Friendly front desk staff. The room itself was amazing with great views!
Friendly front desk staff. The room itself was amazing with great views!
10
Tod J
12 jul 2025
·
Se alojó 4 noches
Nice place but a little noisy.
Nice place but a little noisy.
8
Christopher
6 sept 2025
·
Se alojó 5 noches
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal recibe elogios generalizados por ser amable, servicial y atento, con apoyo de conserjería a través de WhatsApp y un registro de entrada sin problemas. Algunos huéspedes mencionaron respuestas indiferentes o una gestión poco útil de los problemas.
Reseñas de huéspedes relacionadas
2
Madison
31 oct 2025
·
Se alojó 3 noches
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
10
Marci
7 mar 2025
·
Se alojó 3 noches
My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
8
Lea
23 nov 2025
·
Se alojó 4 noches
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
4
Orhan
4 may 2025
·
Se alojó 4 noches
The building and room were beautiful and this would have been one of our best hotel stays ever! But the bed was so hard and uncomfortable to the point we couldn't sleep and woke up with back issues (we're young adults, fit). We requested to change rooms the first morning but there wasn't any availability so we had to stay. Given the high price tag we paid for this stay we requested the hotel waive the mini bar purchases (5 items at $50) as a sign of understanding. Unfortunately, the staff didn't show any genuine interest about our concern, no follow ups or check-ins or even small signs of understanding, the fact we didn't sleep properly on our vacation in the city all 4 nights meant nothing to them. At check-out the receptionist even told us others have complained about the beds which we didn't see in any of the reviews (and why I'm sharing this here). Despite the receptionist saying they will waive the mini bar charges, they did not and upon returning home the hotel manager is gaslighting us by saying we didn't speak up and there is no record of our complaint - blatant lie. To summarize: beautiful property, just like the pictures, modern, clean, horrible beds and staff that couldn't care less.
The building and room were beautiful and this would have been one of our best hotel stays ever! But the bed was so hard and uncomfortable to the point we couldn't sleep and woke up with back issues (we're young adults, fit). We requested to change rooms the first morning but there wasn't any availability so we had to stay. Given the high price tag we paid for this stay we requested the hotel waive the mini bar purchases (5 items at $50) as a sign of understanding. Unfortunately, the staff didn't show any genuine interest about our concern, no follow ups or check-ins or even small signs of understanding, the fact we didn't sleep properly on our vacation in the city all 4 nights meant nothing to them. At check-out the receptionist even told us others have complained about the beds which we didn't see in any of the reviews (and why I'm sharing this here). Despite the receptionist saying they will waive the mini bar charges, they did not and upon returning home the hotel manager is gaslighting us by saying we didn't speak up and there is no record of our complaint - blatant lie. To summarize: beautiful property, just like the pictures, modern, clean, horrible beds and staff that couldn't care less.
10
Anneliese
22 sept 2024
·
Se alojó 4 noches
I had an excellent stay at this hotel! The staff was incredibly attentive and went above and beyond to ensure I had everything I needed. The location was perfect, with easy access to all the nearby attractions, stores, and cafes. I will definitely stay here again on my next visit!
I had an excellent stay at this hotel! The staff was incredibly attentive and went above and beyond to ensure I had everything I needed. The location was perfect, with easy access to all the nearby attractions, stores, and cafes. I will definitely stay here again on my next visit!
10
Matan
26 nov 2024
·
Se alojó 2 noches
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
10
Joseph
26 abr 2024
·
Se alojó 5 noches
Staff was excellent
Staff was excellent
8
Christopher
6 sept 2025
·
Se alojó 5 noches
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
10
wolter
28 sept 2025
·
Se alojó 1 noche
Great staff
Great staff
10
hollie
30 dic 2023
·
Se alojó 2 noches
Fabulous!! Such a wonderful stay at Onto Tonalá. From checkin to check out lead concierge Israel and his team were white glove service, always available and making sure we were taken care of. The rooms and amenities are beautiful, stylish and clean. The neighborhood so cute. Highly recommend.
Fabulous!! Such a wonderful stay at Onto Tonalá. From checkin to check out lead concierge Israel and his team were white glove service, always available and making sure we were taken care of. The rooms and amenities are beautiful, stylish and clean. The neighborhood so cute. Highly recommend.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación muy céntrica y accesible a pie para Roma Norte, Condesa y Juárez, con muchos restaurantes cerca; varios huéspedes se sintieron seguros. La zona inmediata puede ser animada por la noche.
Reseñas de huéspedes relacionadas
10
David
26 feb 2024
·
Se alojó 7 noches
An extraordinarily unique, modern 'boutique' hotel, in an excellent location at the edge of the lively and highly popular Roma Norte neighbourhood. A new building with a high level of design and good amenities, with friendly efficient reception staff, and an excellent cleaning staff.
An extraordinarily unique, modern 'boutique' hotel, in an excellent location at the edge of the lively and highly popular Roma Norte neighbourhood. A new building with a high level of design and good amenities, with friendly efficient reception staff, and an excellent cleaning staff.
10
Marci
7 mar 2025
·
Se alojó 3 noches
My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
10
mai khoi
23 oct 2025
·
Se alojó 3 noches
Awesome design and location, walkable to everything . I had a room on the higher floor and it had fantastic views. The room was well appointed, had great toiletries, little knickknacks that made it feel like home. The inside/outside design of the staircase is beautiful and showcased the thoughtful design. Highly recommend and would gladly stay again.
Awesome design and location, walkable to everything . I had a room on the higher floor and it had fantastic views. The room was well appointed, had great toiletries, little knickknacks that made it feel like home. The inside/outside design of the staircase is beautiful and showcased the thoughtful design. Highly recommend and would gladly stay again.
10
Ryan
14 oct 2025
·
Se alojó 1 noche
Onto Tonalá = fantastic communication from staff, walkable to restaurants in either Los Ciebles / Roma Norte / Juarez. Clean modern rooms.
Onto Tonalá = fantastic communication from staff, walkable to restaurants in either Los Ciebles / Roma Norte / Juarez. Clean modern rooms.
10
David
27 ene 2024
·
Se alojó 5 noches
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
10
Anna Maria
3 ago 2025
·
Se alojó 1 noche
Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.
Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.
10
Kahila
13 oct 2025
·
Se alojó 4 noches
I hesitate to leave this comment because I don’t want this hotel to be booked out all the time. An amazing stay, comfort, great communication, beautiful space, ease of access to great restaurants and bars.
I hesitate to leave this comment because I don’t want this hotel to be booked out all the time. An amazing stay, comfort, great communication, beautiful space, ease of access to great restaurants and bars.
10
Camille
9 jun 2025
·
Se alojó 4 noches
Location
Location
8
Christopher
6 sept 2025
·
Se alojó 5 noches
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
8
Daniel
8 ene 2024
·
Se alojó 5 noches
Onto is a very beautiful hotel in a great area. The staff is friendly and does their best to make sure you are comfortable. They have full time security which is consoling. My only gripe is there is no heating and air but that's pretty standard for CDMX, also it's next to a very busy street so if noise bothers you beware. I would stay here again on the highest floor!
Onto is a very beautiful hotel in a great area. The staff is friendly and does their best to make sure you are comfortable. They have full time security which is consoling. My only gripe is there is no heating and air but that's pretty standard for CDMX, also it's next to a very busy street so if noise bothers you beware. I would stay here again on the highest floor!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opciones en el lugar son mínimas: se menciona café y pan dulce, y algunos huéspedes indicaron que no se proporcionó un desayuno o bebida diaria reservado. No hay informes constantes de un restaurante completo o un desayuno variado.
Reseñas de huéspedes relacionadas
6
Steven
6 oct 2025
·
Se alojó 4 noches
The bed was a bit uncomfortable. There is air conditioning but the unit is in the living area away from the bedroom. The hotel should have complimentary coffee or beverages in the lobby.
The bed was a bit uncomfortable. There is air conditioning but the unit is in the living area away from the bedroom. The hotel should have complimentary coffee or beverages in the lobby.
8
Lea
23 nov 2025
·
Se alojó 4 noches
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
10
Matan
26 nov 2024
·
Se alojó 2 noches
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
10
Edwardo
16 dic 2023
·
Se alojó 1 noche
They had the room earlier than expected. Welcomed with coffee. Mineral water. And sweet bread. Very nice and attentive. It’s really well taken care for but also a couple of months old. I’d come back again easily.
They had the room earlier than expected. Welcomed with coffee. Mineral water. And sweet bread. Very nice and attentive. It’s really well taken care for but also a couple of months old. I’d come back again easily.
10
Nav
8 nov 2025
·
Se alojó 4 noches
Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again!
Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Adriana
15 may 2026
·
Se alojó 3 noches
Muy bonito hotel, excelente servicio, el desayuno sencillo pero muy rico.-
Muy bonito hotel, excelente servicio, el desayuno sencillo pero muy rico.-
10
MARIA
29 mar 2026
·
Se alojó 1 noche
Excelente lugar, muy comodo
Excelente lugar, muy comodo
10
ROMAN JESUS
8 ago 2025
·
Se alojó 1 noche
Interiores de muy buen gusto y calidad en la atmosfera
Interiores de muy buen gusto y calidad en la atmosfera
10
Vanessa
19 ago 2024
·
Se alojó 4 noches
Terminación y decoración impecable! Excelente servicio de personal! Centrico y de facil acceso a toda la ciudad
Terminación y decoración impecable! Excelente servicio de personal! Centrico y de facil acceso a toda la ciudad
4
Agustin
21 may 2024
·
Se alojó 1 noche
El departamento/habitación es cómodo y cumple con todas las amenidades. Lo único que nos tomó por sorpresa es que NO cuentan con aire acondicionado en las habitaciones. Estuvimos a principios del mes de mayo y el calor nos puso en situación complicada ya que se tienen que dejar las ventanas abiertas, NO hay mosquiteros y evidentemente el ruido de la calle es un poco elevado.
El departamento/habitación es cómodo y cumple con todas las amenidades. Lo único que nos tomó por sorpresa es que NO cuentan con aire acondicionado en las habitaciones. Estuvimos a principios del mes de mayo y el calor nos puso en situación complicada ya que se tienen que dejar las ventanas abiertas, NO hay mosquiteros y evidentemente el ruido de la calle es un poco elevado.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Entrada
Salida
De 15:00 a 23:59
Antes de la(s) 12:00
Depósito de seguridad
Se te pedirá que pagues el depósito totalmente reembolsable para esta propiedad.
Interesante
Políticas e información adicionales sobre esta propiedad.
Extras opcionales
Servicios adicionales de pago que puedes solicitar.
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-20: 275.5411620807953USD
- 2026-10-21: 145.20791974726868USD
- 2026-10-22: 238.81295709599303USD
- 2026-10-23: 247.6799007632446USD
- 2026-10-24: 251.90225325933835USD
- 2026-10-25: 235.91212790048215USD
- 2026-10-26: 212.63373106018065USD
- 2026-10-27: 212.63373106018065USD
- 2026-10-28: 239.3196332297058USD
- 2026-10-29: 765.6343441149902USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 605.2524992303466USD
- 2026-11-02: 565.640712214508USD
- 2026-11-03: 250.74814905780028USD
- 2026-11-04: 234.34186520599363USD
- 2026-11-05: 296.4578962972412USD
- 2026-11-06: 432.2643301694641USD
- 2026-11-07: 383.79483108682246USD
- 2026-11-08: 234.34186520599363USD
- 2026-11-09: 261.66445664282224USD
- 2026-11-10: 251.06880587338256USD
- 2026-11-11: 234.34186520599363USD
- 2026-11-12: 317.2284834884033USD
- 2026-11-13: 257.76904667170714USD
- 2026-11-14: 257.76904667170714USD
- 2026-11-15: 271.7402775324554USD
- 2026-11-16: 250.74814905780028USD
- 2026-11-17: 234.34186520599363USD
- 2026-11-18: 269.2695655578461USD
- 2026-11-19: 257.60912931848145USD
- 2026-11-20: 317.1066058097534USD
- 2026-11-21: 342.038229857666USD
- 2026-11-22: 288.25239080758666USD
- 2026-11-23: 271.85134790148925USD
- 2026-11-24: 271.85134790148925USD
- 2026-11-25: 270.3674580475616USD
- 2026-11-26: 266.85407191319274USD
- 2026-11-27: 293.8393074427185USD
- 2026-11-28: 296.5407580467224USD
- 2026-11-29: 272.270332394577USD
- 2026-11-30: 269.1056918044281USD
- 2026-12-01: 250.66292374456785USD
- 2026-12-02: 250.66292374456785USD
- 2026-12-03: 267.07883312411496USD
- 2026-12-04: 297.4084599797973USD
- 2026-12-05: 299.4930204447326USD
- 2026-12-06: 269.58510131863403USD
- 2026-12-07: 269.1056918044281USD
- 2026-12-08: 250.66292374456785USD
- 2026-12-09: 271.85134790148925USD
- 2026-12-10: 250.66292374456785USD
- 2026-12-11: 283.70304440469357USD
- 2026-12-12: 298.8366005582886USD
- 2026-12-13: 269.58510131863403USD
- 2026-12-14: 271.85134790148925USD
- 2026-12-15: 270.3674580475616USD
- 2026-12-16: 269.58510131863403USD
- 2026-12-17: 250.66292374456785USD
- 2026-12-18: 338.02688537182615USD
- 2026-12-19: 314.3081463283081USD
- 2026-12-20: 331.1208261271362USD
La hora de entrada comienza a las 15:00 La hora de salida termina a las 12:00
El check in debe realizarlo alguien que tenga al menos 18 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Deposit: USD 200 per accommodation, per stay
Requisitos de edad
La edad mínima para realizar el check-in es de 18 años
Mascotas
Número máximo de mascotas por habitación 11; Solo se permiten perros y gatos; Se permiten animales de servicio; No se pueden dejar las mascotas sin supervisión; Los animales de servicio están exentos de cargos/restricciones; Se admiten mascotas; Cargo por mascota: USD 27 por alojamiento (varía según la duración de la estancia); Los animales de servicio están exentos de cargos;
Servicios de recepción
Este alojamiento ofrece traslados desde el aeropuerto (pueden aplicarse recargos). Para organizar la recogida, los huéspedes deben ponerse en contacto con el alojamiento 72 horas antes de su llegada, utilizando la información de contacto de la confirmación de la reserva. Los huéspedes recibirán un correo electrónico dentro de las 48 horas previas a su llegada con las instrucciones de check-in. El personal de recepción recibirá a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede ser traducida mediante herramientas de traducción automática.
Identificación
Es posible que se requiera una identificación con foto emitida por el gobierno y una tarjeta de crédito, tarjeta de débito o depósito en efectivo al realizar el check-in para gastos imprevistos;
Política de niños y camas supletorias
Pueden aplicarse cargos por personas adicionales y estos varían según la política del alojamiento;
Gastronomía
Disfruta de una comida en TüT, o quédate en el lugar y aprovecha el servicio de habitaciones del aparthotel (durante horarios limitados). Desayunos preparados al momento están disponibles diariamente de 08:00 a mediodía mediante un cargo adicional. Cargo por desayuno preparado al momento: aproximadamente USD 22 para adultos y USD 22 para niños;
Tasas e impuestos obligatorios
Se te pedirá que pagues los siguientes cargos en el alojamiento. Los cargos pueden incluir los impuestos aplicables:
- Depósito: USD 200 por alojamiento, por estancia
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con este apartotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Los huéspedes pueden entrar en las habitaciones mediante un dispositivo móvil.
- Desayuno a la carta: 22 USD por adulto y 22 USD por menor (precio aproximado)
- Transporte al aeropuerto: 85 USD por vehículo (solo ida, máximo 4 personas)
- Mascotas: 27 USD por alojamiento (varía dependiendo de la duración de la estancia)
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Traslados al aeropuerto
Restaurante
Habitaciones para no fumadores
Mostrador turístico
Servicio de limpieza
Alquiler de bicicletas
Servicios
Mostrador turístico
Servicio de limpieza
Alquiler de bicicletas
Consigna de equipajes
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
General
Restaurante
Habitaciones para no fumadores
Spa y centro de bienestar
Actividades
Muebles de exterior
Terraza
Aparcamiento
Traslados al aeropuerto
Internet
WiFi gratuito