ONTO Tonalá Mexico City
From
262 USD
a notte
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From
262 USD
a notte
Informazioni su questa struttura
Lasciati coccolare con massaggi, trattamenti per il corpo e trattamenti per il viso in loco. Questo aparthotel dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e un'area soggiorno in comune.
Servizi
Lasciati coccolare con massaggi, trattamenti per il corpo e trattamenti per il viso in loco. Questo aparthotel dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e un'area soggiorno in comune.
Servizi per le aziende
Potrai usufruire di un pratico servizio di lavanderia e lavaggio a secco, una reception aperta 24 ore su 24 e personale poliglotta. È possibile usufruire di una navetta da e per l'aeroporto 24 ore su 24 a pagamento.
Ristorazione
Prova le specialità di TüT, il ristorante di un aparthotel, o richiedi il comodo servizio in camera con orario limitato. La colazione preparata su ordinazione è disponibile a pagamento tutti i giorni dalle ore 08:00 alle ore 12:00.
Camere
Regalati un soggiorno indimenticabile in una delle 44 camere con stile personalizzato della struttura, dotate di angolo cottura con microonde e macchina per caffè espresso. Grazie ad un comodo letto con copriletto in piuma e biancheria da letto di alta qualità dormirai sonni tranquilli. La Smart TV da 55 pollici con canali in digitale è l'ideale per concedersi un po' di svago, mentre il Wi-Fi gratuito ti permette di restare in contatto con il mondo. I comfort includono cassaforte (adatta a contenere un laptop) e salotti separati, mentre le pulizie sono eseguite tutti i giorni.
Posizione
ONTO Tonalá Mexico City si trova a Città del Messico (Roma Norte) a meno di un quarto d'ora di cammino da Paseo de la Reforma e Monumento all'Angelo dell'Indipendenza. Questo aparthotel si trova a 1,1 km da Reforma 222 e 4 km da Palacio de Bellas Artes.
Nelle vicinanze
Avenida Insurgentes(0.1 miglia)
Glorieta de Insurgentes(0.2 miglia)
Fontana di Cibele(0.3 miglia)
Paseo de la Reforma(0.6 miglia)
Spain Park(0.7 miglia)
Reforma 222(0.7 miglia)
Monumento all'Angelo dell'Indipendenza(0.7 miglia)
Mexico Park(0.7 miglia)
Fontana di Diana Cacciatrice(0.8 miglia)
Arena México(0.8 miglia)
Senato della Repubblica(1 miglia)
Torre Mayor(1.1 miglia)
Metropolitan Hospital Angeles(1.1 miglia)
Blackberry Auditorium(1.2 miglia)
Centro medico nazionale (Siglo XXI)(1.3 miglia)
Aeroporto internazionale Benito Juarez (MEX)(7.7 miglia)
Santa Lucía, Messico (NLU-Felipe Ángeles Intl.)(25.8 miglia)
Toluca, Estado de Mexico (TLC-Toluca Intl.)(35.1 miglia)
Navetta da/Per aeroporto
Ristorante
Camere non fumatori
Banco escursioni
Servizio di pulizia
Noleggio biciclette
Posizione
15 Tonalá, Roma Norte, Città del Messico, Messico
Avenida Insurgentes (0.1 miglia)
Glorieta de Insurgentes (0.2 miglia)
Fontana di Cibele (0.3 miglia)
Paseo de la Reforma (0.6 miglia)
Spain Park (0.7 miglia)
Reforma 222 (0.7 miglia)
Opzioni camera
15
Appartamento (C)
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
560 ft²
Zona pranzo separataAria condizionataWi-Fi (gratuito)Angolo cottura
17
Appartamento (A)
Dettagli della camera
1 Letto Matrimoniale Grande
Posti letto: 2
570 ft²
Zona pranzo separataAria condizionataWi-Fi (gratuito)Angolo cottura
17
Appartamento (B)
Dettagli della camera
1 Letto Matrimoniale Grande
Posti letto: 2
592 ft²
Zona pranzo separataAria condizionataWi-Fi (gratuito)Angolo cottura
15
Appartamento (D)
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
592 ft²
Zona pranzo separataAria condizionataWi-Fi (gratuito)Angolo cottura
Recensioni degli ospiti su ONTO Tonalá Mexico City
8.8
Ottimo
Sulla base di 106 recensioni verificate
Cosa pensano gli ospiti
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Le recensioni di ONTO Tonalá Città del Messico descrivono appartamenti in stile lussuoso e spazioso, situati in una posizione centrale e facilmente percorribile a Roma Norte, con personale cordiale e comunicativo, ma anche disturbi notturni ricorrenti provenienti dai locali vicini e frequenti lamentele per l'assenza di aria condizionata.
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Cosa pensano gli ospiti
Le recensioni di ONTO Tonalá Città del Messico descrivono appartamenti in stile lussuoso e spazioso, situati in una posizione centrale e facilmente percorribile a Roma Norte, con personale cordiale e comunicativo, ma anche disturbi notturni ricorrenti provenienti dai locali vicini e frequenti lamentele per l'assenza di aria condizionata.
Gli ospiti spesso sottolineano il design curato, le viste panoramiche, gli invitanti spazi sul tetto e le cucine in camera, insieme a un ambiente generalmente sicuro e un buon servizio di pulizia. Tra gli aspetti negativi più comuni figurano le zanzare quando si aprono le finestre, occasionali odori di fogna o di bagno, materassi rigidi per alcuni e sporadici problemi di manutenzione come un guasto all'ascensore, elettrodomestici difficili da usare o un allarme che suona in modo fastidioso. Consigliato a chi valorizza lo stile e lo spazio rispetto a un ambiente completamente isolato e simile a quello di un hotel.
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Servizi
I terrazzi sul tetto con vista sulla città, la lavatrice/asciugatrice e i tappetini da yoga sono apprezzati; viene inoltre notata la presenza di personale di sicurezza. Molte recensioni segnalano l'assenza di aria condizionata e un guasto isolato all'ascensore.
Recensioni degli ospiti correlate
6
Peter
8 gen 2024
·
Soggiorno di 4 notti
The facilities were very nice and clean and the staff was very kind, helpful and communicative. The only complaint was the noise. The street noise came up through the windows and it was hard to get a good night sleep - passing traffic, people talking, and nearby dance clubs could be heard all night. There was no AC either so we had to have the windows open to keep some airflow happening.
The facilities were very nice and clean and the staff was very kind, helpful and communicative. The only complaint was the noise. The street noise came up through the windows and it was hard to get a good night sleep - passing traffic, people talking, and nearby dance clubs could be heard all night. There was no AC either so we had to have the windows open to keep some airflow happening.
8
Katie
19 feb 2024
·
Soggiorno di 4 notti
The rooms and building were beautifully designed, and the staff was friendly and helpful. The building really needs air conditioning. It stuffy in our room during the day even though it is winter and the weather is not warm.
The rooms and building were beautifully designed, and the staff was friendly and helpful. The building really needs air conditioning. It stuffy in our room during the day even though it is winter and the weather is not warm.
8
Julio Rodrigo
11 lug 2025
·
Soggiorno di 4 notti
The elevator did not work for more than 24 hours.
The elevator did not work for more than 24 hours.
10
Leonardo
5 mar 2024
·
Soggiorno di 5 notti
We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
10
David
27 gen 2024
·
Soggiorno di 5 notti
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
4
Renato
10 lug 2024
·
Soggiorno di 5 notti
No air conditioning.
No air conditioning.
6
Eric
26 apr 2024
·
Soggiorno di 3 notti
The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
10
Anna Maria
3 ago 2025
·
Soggiorno di 1 notte
Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.
Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.
4
Agustin
21 mag 2024
·
Soggiorno di 1 notte
El departamento/habitación es cómodo y cumple con todas las amenidades. Lo único que nos tomó por sorpresa es que NO cuentan con aire acondicionado en las habitaciones. Estuvimos a principios del mes de mayo y el calor nos puso en situación complicada ya que se tienen que dejar las ventanas abiertas, NO hay mosquiteros y evidentemente el ruido de la calle es un poco elevado.
El departamento/habitación es cómodo y cumple con todas las amenidades. Lo único que nos tomó por sorpresa es que NO cuentan con aire acondicionado en las habitaciones. Estuvimos a principios del mes de mayo y el calor nos puso en situación complicada ya que se tienen que dejar las ventanas abiertas, NO hay mosquiteros y evidentemente el ruido de la calle es un poco elevado.
10
Nav
8 nov 2025
·
Soggiorno di 4 notti
Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again!
Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again!
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Pulizia
Le camere sono spesso descritte come molto pulite e nuove, con un servizio di pulizia attento. Tuttavia, diversi ospiti hanno segnalato odori di bagno o di fogna e la presenza di zanzare nelle camere.
Recensioni degli ospiti correlate
6
Ignacio
3 mar 2025
·
Soggiorno di 5 notti
I would rate our overall experience as average to above average. Staff was not warm, the smoke alarm beeped all night and kept us up. Foul odor from shower.
I would rate our overall experience as average to above average. Staff was not warm, the smoke alarm beeped all night and kept us up. Foul odor from shower.
2
Madison
31 ott 2025
·
Soggiorno di 3 notti
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
8
Lea
23 nov 2025
·
Soggiorno di 4 notti
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
10
AYANO
2 set 2025
·
Soggiorno di 1 notte
Very clean, spacious chic hotel with many dining option nearby in RomanNorte.
Very clean, spacious chic hotel with many dining option nearby in RomanNorte.
10
Ali
29 nov 2023
·
Super clean and accommodating. The area is full of dining options.
Super clean and accommodating. The area is full of dining options.
10
Matan
26 nov 2024
·
Soggiorno di 2 notti
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
6
Eric
26 apr 2024
·
Soggiorno di 3 notti
The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
4
Agustin
21 mag 2024
·
Soggiorno di 1 notte
El departamento/habitación es cómodo y cumple con todas las amenidades. Lo único que nos tomó por sorpresa es que NO cuentan con aire acondicionado en las habitaciones. Estuvimos a principios del mes de mayo y el calor nos puso en situación complicada ya que se tienen que dejar las ventanas abiertas, NO hay mosquiteros y evidentemente el ruido de la calle es un poco elevado.
El departamento/habitación es cómodo y cumple con todas las amenidades. Lo único que nos tomó por sorpresa es que NO cuentan con aire acondicionado en las habitaciones. Estuvimos a principios del mes de mayo y el calor nos puso en situación complicada ya que se tienen que dejar las ventanas abiertas, NO hay mosquiteros y evidentemente el ruido de la calle es un poco elevado.
8
YUER
23 gen 2024
·
Pros: Very friendly staff (Israel and Manuel at front desk were both pleasant to work with), nice interior design with big windows and modern decor, full kitchen with basic appliance, convenience location, etc. Cons: The water shield of the shower is bad - water leaked everywhere on the bathroom floor and will gradually damage the floor/wall. The bathroom had a terrible sewage odor during my entire stay so I had to keep the bathroom door shut.
Pros: Very friendly staff (Israel and Manuel at front desk were both pleasant to work with), nice interior design with big windows and modern decor, full kitchen with basic appliance, convenience location, etc. Cons: The water shield of the shower is bad - water leaked everywhere on the bathroom floor and will gradually damage the floor/wall. The bathroom had a terrible sewage odor during my entire stay so I had to keep the bathroom door shut.
10
Eugene
15 apr 2024
·
Soggiorno di 5 notti
Newer property had lots of space, comfy beds and attentive service. We felt so well cared for, especially by Elaina our maid. She was so attentive to details. The location is very walkable to restaurants in Roma Norte. A very wonderful stay. Highly recommended.
Newer property had lots of space, comfy beds and attentive service. We felt so well cared for, especially by Elaina our maid. She was so attentive to details. The location is very walkable to restaurants in Roma Norte. A very wonderful stay. Highly recommended.
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Camere
Gli appartamenti sono spaziosi, moderni e ben attrezzati con cucine e alcuni offrono splendide viste; il Wi-Fi ha funzionato in modo affidabile per le chiamate di lavoro. Il rumore proveniente dalla vita notturna o dalla strada è comune e la rigidità del letto ha diviso le opinioni.
Recensioni degli ospiti correlate
2
Madison
31 ott 2025
·
Soggiorno di 3 notti
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
10
mai khoi
23 ott 2025
·
Soggiorno di 3 notti
Awesome design and location, walkable to everything . I had a room on the higher floor and it had fantastic views. The room was well appointed, had great toiletries, little knickknacks that made it feel like home. The inside/outside design of the staircase is beautiful and showcased the thoughtful design. Highly recommend and would gladly stay again.
Awesome design and location, walkable to everything . I had a room on the higher floor and it had fantastic views. The room was well appointed, had great toiletries, little knickknacks that made it feel like home. The inside/outside design of the staircase is beautiful and showcased the thoughtful design. Highly recommend and would gladly stay again.
8
Peggy
20 lug 2025
·
Soggiorno di 3 notti
This hotel is very conveniently located. The front desk staff is friendly. The apartment is spacious and clean. The kitchen comes with dishes, skillets and silverware. There's a small container of cooking oil but nothing else so bring salt and pepper and whatever else you may need. The stove was impossible to operate because there were no instructions and the fan above didn't work. Maintenance came right away and they replaced the motor of the fan the next day. The stove randomly shut off every couple of minutes. There's also a microwave. Although there are windows, which I opened for a few minutes, there are mosquitoes and they came right in, I wasn't able to find them but they came out to bite me at night so had to sleep with the covers over my head. The mattress was really hard and uncomfortable although I know that's a matter of personal preference.
This hotel is very conveniently located. The front desk staff is friendly. The apartment is spacious and clean. The kitchen comes with dishes, skillets and silverware. There's a small container of cooking oil but nothing else so bring salt and pepper and whatever else you may need. The stove was impossible to operate because there were no instructions and the fan above didn't work. Maintenance came right away and they replaced the motor of the fan the next day. The stove randomly shut off every couple of minutes. There's also a microwave. Although there are windows, which I opened for a few minutes, there are mosquitoes and they came right in, I wasn't able to find them but they came out to bite me at night so had to sleep with the covers over my head. The mattress was really hard and uncomfortable although I know that's a matter of personal preference.
6
Steven
6 ott 2025
·
Soggiorno di 4 notti
The bed was a bit uncomfortable. There is air conditioning but the unit is in the living area away from the bedroom. The hotel should have complimentary coffee or beverages in the lobby.
The bed was a bit uncomfortable. There is air conditioning but the unit is in the living area away from the bedroom. The hotel should have complimentary coffee or beverages in the lobby.
6
Natasha
20 ott 2025
·
Soggiorno di 2 notti
The rooms are very nice and well-appointed, but our room smelled terrible and there must be someone with like 20 dogs nearby, because they go off barking all together every morning and it’s super loud.
The rooms are very nice and well-appointed, but our room smelled terrible and there must be someone with like 20 dogs nearby, because they go off barking all together every morning and it’s super loud.
10
Leonardo
5 mar 2024
·
Soggiorno di 5 notti
We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
10
David
27 gen 2024
·
Soggiorno di 5 notti
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
10
Lisa
26 mar 2025
·
Soggiorno di 2 notti
Friendly front desk staff. The room itself was amazing with great views!
Friendly front desk staff. The room itself was amazing with great views!
10
Tod J
12 lug 2025
·
Soggiorno di 4 notti
Nice place but a little noisy.
Nice place but a little noisy.
8
Christopher
6 set 2025
·
Soggiorno di 5 notti
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
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Servizio
Il personale è ampiamente elogiato per la sua cordialità, reattività e disponibilità, con supporto concierge tramite WhatsApp e un check-in senza problemi. Alcuni ospiti hanno segnalato risposte indifferenti o una gestione poco efficiente dei problemi.
Recensioni degli ospiti correlate
2
Madison
31 ott 2025
·
Soggiorno di 3 notti
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
10
Marci
7 mar 2025
·
Soggiorno di 3 notti
My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
8
Lea
23 nov 2025
·
Soggiorno di 4 notti
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
4
Orhan
4 mag 2025
·
Soggiorno di 4 notti
The building and room were beautiful and this would have been one of our best hotel stays ever! But the bed was so hard and uncomfortable to the point we couldn't sleep and woke up with back issues (we're young adults, fit). We requested to change rooms the first morning but there wasn't any availability so we had to stay. Given the high price tag we paid for this stay we requested the hotel waive the mini bar purchases (5 items at $50) as a sign of understanding. Unfortunately, the staff didn't show any genuine interest about our concern, no follow ups or check-ins or even small signs of understanding, the fact we didn't sleep properly on our vacation in the city all 4 nights meant nothing to them. At check-out the receptionist even told us others have complained about the beds which we didn't see in any of the reviews (and why I'm sharing this here). Despite the receptionist saying they will waive the mini bar charges, they did not and upon returning home the hotel manager is gaslighting us by saying we didn't speak up and there is no record of our complaint - blatant lie. To summarize: beautiful property, just like the pictures, modern, clean, horrible beds and staff that couldn't care less.
The building and room were beautiful and this would have been one of our best hotel stays ever! But the bed was so hard and uncomfortable to the point we couldn't sleep and woke up with back issues (we're young adults, fit). We requested to change rooms the first morning but there wasn't any availability so we had to stay. Given the high price tag we paid for this stay we requested the hotel waive the mini bar purchases (5 items at $50) as a sign of understanding. Unfortunately, the staff didn't show any genuine interest about our concern, no follow ups or check-ins or even small signs of understanding, the fact we didn't sleep properly on our vacation in the city all 4 nights meant nothing to them. At check-out the receptionist even told us others have complained about the beds which we didn't see in any of the reviews (and why I'm sharing this here). Despite the receptionist saying they will waive the mini bar charges, they did not and upon returning home the hotel manager is gaslighting us by saying we didn't speak up and there is no record of our complaint - blatant lie. To summarize: beautiful property, just like the pictures, modern, clean, horrible beds and staff that couldn't care less.
10
Anneliese
22 set 2024
·
Soggiorno di 4 notti
I had an excellent stay at this hotel! The staff was incredibly attentive and went above and beyond to ensure I had everything I needed. The location was perfect, with easy access to all the nearby attractions, stores, and cafes. I will definitely stay here again on my next visit!
I had an excellent stay at this hotel! The staff was incredibly attentive and went above and beyond to ensure I had everything I needed. The location was perfect, with easy access to all the nearby attractions, stores, and cafes. I will definitely stay here again on my next visit!
10
Matan
26 nov 2024
·
Soggiorno di 2 notti
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
10
Joseph
26 apr 2024
·
Soggiorno di 5 notti
Staff was excellent
Staff was excellent
8
Christopher
6 set 2025
·
Soggiorno di 5 notti
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
10
wolter
28 set 2025
·
Soggiorno di 1 notte
Great staff
Great staff
10
hollie
30 dic 2023
·
Soggiorno di 2 notti
Fabulous!! Such a wonderful stay at Onto Tonalá. From checkin to check out lead concierge Israel and his team were white glove service, always available and making sure we were taken care of. The rooms and amenities are beautiful, stylish and clean. The neighborhood so cute. Highly recommend.
Fabulous!! Such a wonderful stay at Onto Tonalá. From checkin to check out lead concierge Israel and his team were white glove service, always available and making sure we were taken care of. The rooms and amenities are beautiful, stylish and clean. The neighborhood so cute. Highly recommend.
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Posizione
Posizione molto comoda e centrale per Roma Norte, Condesa e Juárez, con molti ristoranti nelle vicinanze; diversi ospiti si sono sentiti al sicuro. La zona immediata può essere vivace di notte.
Recensioni degli ospiti correlate
10
David
26 feb 2024
·
Soggiorno di 7 notti
An extraordinarily unique, modern 'boutique' hotel, in an excellent location at the edge of the lively and highly popular Roma Norte neighbourhood. A new building with a high level of design and good amenities, with friendly efficient reception staff, and an excellent cleaning staff.
An extraordinarily unique, modern 'boutique' hotel, in an excellent location at the edge of the lively and highly popular Roma Norte neighbourhood. A new building with a high level of design and good amenities, with friendly efficient reception staff, and an excellent cleaning staff.
10
Marci
7 mar 2025
·
Soggiorno di 3 notti
My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
10
mai khoi
23 ott 2025
·
Soggiorno di 3 notti
Awesome design and location, walkable to everything . I had a room on the higher floor and it had fantastic views. The room was well appointed, had great toiletries, little knickknacks that made it feel like home. The inside/outside design of the staircase is beautiful and showcased the thoughtful design. Highly recommend and would gladly stay again.
Awesome design and location, walkable to everything . I had a room on the higher floor and it had fantastic views. The room was well appointed, had great toiletries, little knickknacks that made it feel like home. The inside/outside design of the staircase is beautiful and showcased the thoughtful design. Highly recommend and would gladly stay again.
10
Ryan
14 ott 2025
·
Soggiorno di 1 notte
Onto Tonalá = fantastic communication from staff, walkable to restaurants in either Los Ciebles / Roma Norte / Juarez. Clean modern rooms.
Onto Tonalá = fantastic communication from staff, walkable to restaurants in either Los Ciebles / Roma Norte / Juarez. Clean modern rooms.
10
David
27 gen 2024
·
Soggiorno di 5 notti
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
10
Anna Maria
3 ago 2025
·
Soggiorno di 1 notte
Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.
Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.
10
Kahila
13 ott 2025
·
Soggiorno di 4 notti
I hesitate to leave this comment because I don’t want this hotel to be booked out all the time. An amazing stay, comfort, great communication, beautiful space, ease of access to great restaurants and bars.
I hesitate to leave this comment because I don’t want this hotel to be booked out all the time. An amazing stay, comfort, great communication, beautiful space, ease of access to great restaurants and bars.
10
Camille
9 giu 2025
·
Soggiorno di 4 notti
Location
Location
8
Christopher
6 set 2025
·
Soggiorno di 5 notti
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
8
Daniel
8 gen 2024
·
Soggiorno di 5 notti
Onto is a very beautiful hotel in a great area. The staff is friendly and does their best to make sure you are comfortable. They have full time security which is consoling. My only gripe is there is no heating and air but that's pretty standard for CDMX, also it's next to a very busy street so if noise bothers you beware. I would stay here again on the highest floor!
Onto is a very beautiful hotel in a great area. The staff is friendly and does their best to make sure you are comfortable. They have full time security which is consoling. My only gripe is there is no heating and air but that's pretty standard for CDMX, also it's next to a very busy street so if noise bothers you beware. I would stay here again on the highest floor!
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Ristorazione
Le opzioni in loco sono minime: sono stati notati caffè e brioche e alcuni ospiti hanno affermato che la colazione o il drink giornaliero prenotati non sono stati forniti. Non ci sono segnalazioni costanti di un ristorante completo o di una colazione varia.
Recensioni degli ospiti correlate
6
Steven
6 ott 2025
·
Soggiorno di 4 notti
The bed was a bit uncomfortable. There is air conditioning but the unit is in the living area away from the bedroom. The hotel should have complimentary coffee or beverages in the lobby.
The bed was a bit uncomfortable. There is air conditioning but the unit is in the living area away from the bedroom. The hotel should have complimentary coffee or beverages in the lobby.
8
Lea
23 nov 2025
·
Soggiorno di 4 notti
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
10
Matan
26 nov 2024
·
Soggiorno di 2 notti
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
10
Edwardo
16 dic 2023
·
Soggiorno di 1 notte
They had the room earlier than expected. Welcomed with coffee. Mineral water. And sweet bread. Very nice and attentive. It’s really well taken care for but also a couple of months old. I’d come back again easily.
They had the room earlier than expected. Welcomed with coffee. Mineral water. And sweet bread. Very nice and attentive. It’s really well taken care for but also a couple of months old. I’d come back again easily.
10
Nav
8 nov 2025
·
Soggiorno di 4 notti
Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again!
Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again!
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10
Abby
17 ago 2026
·
Soggiorno di 4 notti
The staff was amazing and friendly!
The staff was amazing and friendly!
8
Belinda
30 lug 2026
·
Soggiorno di 4 notti
Centrally located. Spacious and clean rooms. Close to shopping and restaurants
Centrally located. Spacious and clean rooms. Close to shopping and restaurants
10
Angela
10 lug 2026
·
Soggiorno di 6 notti
Lovely location right in the heart of Roma Norte. Very walkable to local cafes, shops, restaurants, etc. The city view rooms are large with an apartment style layout. Very well decorated and chic. The additional black out curtains seperating the bedroom from the living area ensured a good night's sleep, along with a spacious and comfortable bed. The shower had excellent pressure along with very hot water. The little kitchen has everything you need should you want to cook, along with a mini fridge well-stocked with drinks and snacks for purchase. The staff was very kind and helpful, and the daily housekeeping was excellent. One of the best hotel stays I've had, and will definitely return next time I am in Mexico City!
Lovely location right in the heart of Roma Norte. Very walkable to local cafes, shops, restaurants, etc. The city view rooms are large with an apartment style layout. Very well decorated and chic. The additional black out curtains seperating the bedroom from the living area ensured a good night's sleep, along with a spacious and comfortable bed. The shower had excellent pressure along with very hot water. The little kitchen has everything you need should you want to cook, along with a mini fridge well-stocked with drinks and snacks for purchase. The staff was very kind and helpful, and the daily housekeeping was excellent. One of the best hotel stays I've had, and will definitely return next time I am in Mexico City!
10
Evan
19 giu 2026
·
Soggiorno di 3 notti
The room was comfortable and spotless and the staff could not have been nicer. We will stay here whenever we visit Mexico City.
The room was comfortable and spotless and the staff could not have been nicer. We will stay here whenever we visit Mexico City.
8
thomas
12 giu 2026
·
Soggiorno di 5 notti
Great location and very helpful staff. The complimentary breakfast was ok. Mostly pastries, but enough to get moving and explore the city‘s culinary delights.
Great location and very helpful staff. The complimentary breakfast was ok. Mostly pastries, but enough to get moving and explore the city‘s culinary delights.
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 23:59
Prima delle 12:00
Cauzione
Per questa struttura ti verrà richiesto di pagare una cauzione completamente rimborsabile.
Mostra di piùHai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
dicembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-11-12: NO DATA
- 2026-11-13: 326.8985393724365USD
- 2026-11-14: 315.61430214831546USD
- 2026-11-15: 228.34061404695132USD
- 2026-11-16: 225.31295402868653USD
- 2026-11-17: 225.25948307987977USD
- 2026-11-18: 226.36181889993287USD
- 2026-11-19: 226.7847927752533USD
- 2026-11-20: 285.51797929479983USD
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: 224.3042722642975USD
- 2026-11-24: 225.5101523312378USD
- 2026-11-25: 289.0859498788147USD
- 2026-11-26: 228.23099776089478USD
- 2026-11-27: 254.01698016674806USD
- 2026-11-28: 251.503811932724USD
- 2026-11-29: 228.55988025917054USD
- 2026-11-30: 233.2814878251953USD
- 2026-12-01: 175.40896660275268USD
- 2026-12-02: 175.40896660275268USD
- 2026-12-03: 171.75938512109377USD
- 2026-12-04: 175.40896660275268USD
- 2026-12-05: 175.40896660275268USD
- 2026-12-06: 171.3327108340912USD
- 2026-12-07: 173.60666427291872USD
- 2026-12-08: 175.40896660275268USD
- 2026-12-09: 173.30605628390504USD
- 2026-12-10: 175.97544917112734USD
- 2026-12-11: 191.3552347648163USD
- 2026-12-12: 207.26685361749267USD
- 2026-12-13: 184.00847105122375USD
- 2026-12-14: 184.00847105122375USD
- 2026-12-15: 189.36195755207825USD
- 2026-12-16: 190.35859615844728USD
- 2026-12-17: 184.00847105122375USD
- 2026-12-18: 189.36195755207825USD
- 2026-12-19: 189.12139715263368USD
- 2026-12-20: 203.3771322377167USD
- 2026-12-21: 296.00262483462524USD
- 2026-12-22: 288.4570144532776USD
- 2026-12-23: 288.4570144532776USD
- 2026-12-24: 289.026137769989USD
- 2026-12-25: 358.7910756965637USD
- 2026-12-26: 348.64774267425537USD
- 2026-12-27: 358.87080274826053USD
- 2026-12-28: 356.7977984838257USD
- 2026-12-29: 348.64774267425537USD
- 2026-12-30: 365.76756276119994USD
- 2026-12-31: 348.64774267425537USD
- 2027-01-01: 348.64774267425537USD
- 2027-01-02: 353.80786584466557USD
- 2027-01-03: 358.7910756965637USD
- 2027-01-04: 348.64774267425537USD
- 2027-01-05: 357.79442027014164USD
- 2027-01-06: 358.31577463604737USD
- 2027-01-07: 348.64774267425537USD
- 2027-01-08: 357.79442027014164USD
- 2027-01-09: 348.64774267425537USD
- 2027-01-10: 348.64774267425537USD
- 2027-01-11: 261.120172691391USD
- 2027-01-12: 273.07986960792545USD
Questa struttura offre trasferimenti dall'aeroporto (possono essere previsti supplementi). Contatta la struttura 72 ore prima dell'arrivo per organizzare il servizio, utilizzando i recapiti riportati sulla conferma della prenotazione. Gli ospiti riceveranno un'e-mail 48 ore prima dell'arrivo con le istruzioni per il check-in. All'arrivo, saranno accolti dal personale alla reception. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
Ti verrà richiesto di pagare la seguente cauzione completamente rimborsabile.
Deposit: USD 200 per accommodation, per stay
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
- L'host ha indicato la presenza di un rilevatore di monossido di carbonio in struttura.
- L'host ha indicato la presenza di un rilevatore di fumo in struttura.
- La struttura è dotata di un estintore antincendio, un sistema di sicurezza e un'illuminazione esterna.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un aparthotel prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- Per la sicurezza dei viaggiatori, gli ospiti possono accedere alle loro camere con un dispositivo mobile.
- Costo colazione preparata su ordinazione: 22 USD per gli adulti e 22 USD per i bambini (importi approssimativi).
- Navetta per l'aeroporto: 85 USD per veicolo (solo andata, massimo 4 persone)
- Supplemento per animali domestici: 27 USD per sistemazione (variabile in base alla durata del soggiorno)
- Non vengono richiesti supplementi per gli animali di servizio
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Navetta da/Per aeroporto
Ristorante
Camere non fumatori
Banco escursioni
Servizio di pulizia
Noleggio biciclette
Servizi
Banco escursioni
Servizio di pulizia
Noleggio biciclette
Deposito bagagli
Check-in/check-out veloce
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Informazioni generali
Ristorante
Camere non fumatori
SPA e centro benessere
Attività
Mobili da esterno
Terrazza
Parcheggio
Navetta da/Per aeroporto
Internet
Wi-fi gratuito