Is parking available at the hotel?

Yes, the hotel offers free self-parking on-site, although parking is limited.

Does the hotel allow pets?

Pets are not allowed at the hotel, but service animals are permitted and exempt from fees and restrictions.

What are the check-in and check-out times?

Check-in starts at 14:00 and ends at 20:30. Check-out is at 10:00. Early check-in and late check-out may be available for a fee, subject to availability, and guests should contact the property in advance to arrange this.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about accessible rooms and bathrooms are not provided.

Where is the hotel located in relation to local attractions?

The hotel is located on the waterfront in Bundaberg Central, close to attractions such as Bundaberg Rum Distillery, Barolin Rocks, Bargara Beach, Neilson Park, and Mon Repos Turtle Centre.

What are the hotel's policies regarding children?

Children aged 12 years and younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The hotel does not offer rollaway or extra beds, but there is a fee of AUD 25.00 per day for a rollaway bed if available. Advance request or confirmation may be required.

Burnett Riverside Hotel in Bundaberg

Average nightly price at Burnett Riverside Hotel by month, last 12 months (USD)
Month	Average price
January	$111
February	$134
March	$149
April	$140
May	$132
June	$137
July	$146
August	$167
September	$182
October	$145
November	$133
December	$129

What guests think

Travellers describe Burnett Riverside Hotel as centrally located on the river with easy access to the CBD, generally spacious rooms and comfortable beds, and friendly, helpful staff, making it convenient for sightseeing, dining nearby, and riverfront walks.

Some rooms feel dated, and street-facing rooms can be noisy; river-view rooms are praised for outlooks, while a few guests reported small or unusable balconies. Cleanliness is mixed: many found rooms tidy, but recurring reports cite dusty areas, dirty spa jets, occasional odors, and maintenance issues like weak shower pressure or faulty doors. The on-site H2O restaurant and bar earn frequent compliments for food and river views, though prices, limited gluten-free options, and unexpected closures were noted; basement parking is available but first-come and can be limited. Overall, expect a well-located, mid-range stay with better experiences in river-view rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site H2O restaurant and bar are popular with river views; basement or undercover parking is available but first-come and can fill up. Some rooms include spa baths, though a few guests reported poor cleanliness of jets.

Related guest reviews

8

Mike

Oct 19, 2023

·

Stayed 1 night

Excellent onsite bar and restaurant

10

Steven

Feb 19, 2023

·

Stayed 1 night

Located adjacent to river and boardwalk. Great restaurant on site.

2

Kristine

May 28, 2023

·

Stayed 1 night

Absolutely disgusting spa. Ran it twice and wiped out brown discharge from jets etc. Dust think on top of mirrors and cupboards. Air-conditioning filter looked like it hadn't been cleaned in months. Went looking for reception but couldn't find them, spoke to H2O worker about the spa condition and no one ever came. Will be calling to talk to manager about what their cleanliness standards are compared to someone who worked as a hotel cleaner. Paid 200 for just 1 night and couldn't even feel comfortable with using the spa due to the filthy water and residue on the bath

8

Eila

Jul 30, 2025

·

Stayed 1 night

A convenient location and good to have free basement parking. Spacious and clean room.

10

Evelyn

Dec 13, 2024

·

Stayed 4 nights

Enjoyed my 4 nights at this hotel, very central for shopping and sightseeing. Rooms were very clean. Was able to park underneath, however it is first in first serve. It would be nice if parking space is allocated for each room. I was not aware that Quay Street is the main arterial road to Bargara - a bit tricky trying to cross the road to look at shops in the mall. Overall I would still come back to stay at this hotel because of it’s central location.

8

Greg

Dec 13, 2022

·

Stayed 1 night

It is a nice hotel but I was disappointed when told at check in that the restaurant was closed as I would not have booked it if I knew.

8

Lea

Jul 7, 2025

·

Stayed 1 night

Hotel is on the river. Rooms probably in need of a refurb but are spacious & clean. We ate at the RSL which was a short walk away & meals were very good. Also a pub & cafe nearby. Hotel restaurant was closed during our stay. Would definitely stay again

10

Jarrod

Mar 10, 2024

·

Stayed 2 nights

Excellent location abutting the Burnett River, healthy walks to town center and along the grand river boardwalks, with some great park lands close by. Quality customer service from the get go. Impressive rooms, some have GREAT views staring down the river. Excellent in house restaurant right against the river views. NO SMOKING but you can walk into the park next door for that. Would recommend to friends or business associates.

4

Sam

Mar 29, 2024

·

Stayed 1 night

Nice enough hotel, staff were very friendly and helpful. However after observing the specifically placed sticker on the spa that said "This spa has been cleaned", was horrified to turn it on and seemingly years of gunk and dirt came out of the jets. Water pressure in the shower was pretty awful too. Overall pretty disappointed, considering we paid for a spa room, and couldnt use it without getting covered in gross gunk.

8

Matt

Mar 11, 2024

·

Stayed 1 night

Great place to stay. However the walls and floor seem very thin. Parking is limited underground. Overall good place to stay. Will stay again

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Cleanliness

Many guests found rooms clean and tidy, but multiple reviews mention dusty areas, dirty spa baths, bad odors, ants, and occasional lapses like unemptied bins or holed sheets.

Related guest reviews

4

Shauna

Mar 30, 2024

·

Stayed 1 night

Was ok room smelled funny when I walked in

8

Catherine

Jan 14, 2023

·

Stayed 19,371 nights

Convenient location, friendly and helpful staff. Beds were comfortable and the place seemed clean. But … ants in the kitchenette, rubbish on the floor beneath furniture and the aircon units were in dire need of cleaning and maintenance if not replacement.

2

Kristine

May 28, 2023

·

Stayed 1 night

Absolutely disgusting spa. Ran it twice and wiped out brown discharge from jets etc. Dust think on top of mirrors and cupboards. Air-conditioning filter looked like it hadn't been cleaned in months. Went looking for reception but couldn't find them, spoke to H2O worker about the spa condition and no one ever came. Will be calling to talk to manager about what their cleanliness standards are compared to someone who worked as a hotel cleaner. Paid 200 for just 1 night and couldn't even feel comfortable with using the spa due to the filthy water and residue on the bath

8

Michelle

Aug 13, 2024

·

Stayed 2 nights

Super friendly staff. Rooms a little outdated, but so large and clean it was a very pleasant stay. Handy walking distance to dining and shops.

2

Craig

Jan 7, 2024

·

Stayed 1 night

The room had dust throughout. Bathroom same thing dusty..looked like it could do with a good clean. Coffee cup in cupboard looked like need to be washed again, still had ring around it.. Broken tile on balcony & dirty. Don't bother with ordering take away coffee at H2O. 2 attempts for asking for hot coffee, not cold coffee & she still didnt get it right. Tasted like warmed up milk. We wouldnt stay here again or recommend to friends.

4

Pip

Jan 13, 2024

·

Stayed 2 nights

Our bin in our room was not emptied from previous people and was over full. The bags of food left were out of date. We only stayed for 1 night but had already paid for 2.

4

Sam

Mar 29, 2024

·

Stayed 1 night

Nice enough hotel, staff were very friendly and helpful. However after observing the specifically placed sticker on the spa that said "This spa has been cleaned", was horrified to turn it on and seemingly years of gunk and dirt came out of the jets. Water pressure in the shower was pretty awful too. Overall pretty disappointed, considering we paid for a spa room, and couldnt use it without getting covered in gross gunk.

10

Tamara

Mar 11, 2023

·

Stayed 1 night

This hotel was clean and well kept, close to dining and had a beautiful view over the river.

8

John

Jun 16, 2024

·

Stayed 3 nights

Very convenient for dining .. River Cruz cafe right next door , old Bundy Tavern straight across the road .. H2O restaurant on site .. a little noisy with trucks and emergency vehicles , rooms needed a thorough clean , windows were filthy , ants coming in from around windows so couldn’t leave any food out .. other than little things our stay was enjoyable

10

Christopher

Sep 26, 2025

·

Stayed 3 nights

Clean room

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with comfortable beds and praised river views in river-facing options. Downsides include dated decor, street noise in road-side rooms, very small or unusable balconies, and occasional allocation or maintenance issues.

Related guest reviews

8

Mariana

Apr 7, 2025

·

Stayed 2 nights

Beautiful view and lovely employees. Bed was a tad uncomfortable. Sunrise and sunset in the river were brilliant! Wish there was outdoor seating and a screen to balcony.

2

Suzanne

Aug 24, 2024

·

Stayed 2 nights

Hotel pics online look much better than the reality! Balconies are tiny with no furniture and air conditioner unit on them, lots of rooms with no balconies and horrible roof and internal Building views! No fly wire on windows or balconies, lots of bugs and mosquitos. Weird place. Only reason to stay there is so you can walk To The restaurant that is amazing and a great place to View the sunset over the river with a top notch meal.

8

Lynda

Nov 5, 2024

·

Stayed 1 night

Very comfortable bed, bit of road noise but didn’t disturb us and beyond hotels’ control. Very friendly staff. Room furniture good quality but a little dated. We would happily stay again.

4

Wendy

Sep 21, 2024

·

Stayed 1 night

Our room faced the road and was extremely noisy from traffic.

10

Amanda

Aug 17, 2025

·

Stayed 1 night

Everything was just perfect. Delicious menu at restaurant. The most comfy beds. Picture perfect views. Thank you

8

Jacki

Aug 10, 2025

·

Stayed 2 nights

Sliding door didn’t work properly. Coffee mugs too small bed was way too soft It was comfortable but overpriced Was in a great position though.

6

Penelope

Jan 3, 2024

·

Stayed 3 nights

Felt advertising was misleading, balcony has no furniture and faces a roof, no view at all and not pleasant to be out there. Apparently all king rooms have no view. Rooms are dated , no kitchenette , power points in silly places, overall wouldn’t stay there again for the price. Lovely housekeeping staff. In a good location.

6

Maria

Jun 13, 2025

·

Stayed 1 night

Our room only had one queen bed even though it was booked for a family of four and should have contained two queen beds. After talking to reception we got a new room with a sofa bed for our kids.

8

Sherry

Jan 30, 2025

·

Stayed 1 night

Pretty nice hotel. Room was on the busy street side and was noisy. Upgrading to the river view would have been wise.

10

Adam

Oct 3, 2025

·

Stayed 2 nights

Beautiful place to stay, central to town. Great room with plenty of space and so confortable.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful and accommodating at check-in and check-out. A few reviews cited average service or difficulty resolving issues.

Related guest reviews

10

Kathy

Oct 20, 2024

·

Stayed 2 nights

Fabulous location. Friendly and very helpful staff.

10

Robert

Jul 25, 2025

·

Stayed 1 night

On the river, nice board walk, check in easy

10

Aby

Mar 16, 2025

·

Stayed 1 night

Staff are approachable and helpful

2

Mohammed

Sep 12, 2024

·

Stayed 1 night

There were no plates, forks, or spoons. No microwave oven, no complimentary water. As a businessman travelling and surviving on takeaways these are a must. The staff were average.

8

Terry

Jan 13, 2024

·

Stayed 1 night

The property was clean and in a good location. It is neat lots of shopping and several pubs. The desk staff was friendly and cheerful.

8

Nicola

Apr 9, 2024

·

Stayed 1 night

Lovely comfy beds and a spacious clean room. Minor areas in bathroom could do with more attention. Toilet paper and tissues were very cheap given the price per night. Booked for the convenience of the restaurant but it was closed for the weekend, but luckily there is a pub with good dining right across the road. Staff accomodating at checking in/out and they have secure underground parking.

10

Karen

Mar 1, 2023

·

Stayed 2 nights

First impression - check in - was so lovely. The lady was kind, friendly, helpful. Room was spacious and very clean. The view of the roof was nicely painted. Quiet. Close to town.

10

Jarrod

Mar 10, 2024

·

Stayed 2 nights

Excellent location abutting the Burnett River, healthy walks to town center and along the grand river boardwalks, with some great park lands close by. Quality customer service from the get go. Impressive rooms, some have GREAT views staring down the river. Excellent in house restaurant right against the river views. NO SMOKING but you can walk into the park next door for that. Would recommend to friends or business associates.

10

Belinda

Mar 11, 2025

·

Stayed 2 nights

Good service

2

Mark

Jul 9, 2023

·

Stayed 2 nights

Very disappointed with the room slept on a broken bed and cleaness, the Hotel restaurant H20 had over charged my wife and I, The manager was not interested in retuning our calls or refunding, Never again!

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Location

Riverside, walkable location close to the CBD, cafes, RSL and boardwalks, making it handy for dining and sightseeing.

Related guest reviews

10

Rebecca

Oct 12, 2025

·

Stayed 1 night

Great location and restaurant

10

CHENQI

Oct 7, 2025

·

Stayed 1 night

The staff at the reception is nice and cordial. The property is old but spacious. Our room is without view but close to the kitchen. There is a wonderful cafe house neighboring the hotel and in the morning it is full of customers and you can get a sense of community. Riverside boardwalk under the hotel building is an additional advantage to this property.

10

Sathya Narayanan

Jun 26, 2023

·

Stayed 2 nights

Excellent location near River - value for money 👍

10

Evelyn

Dec 13, 2024

·

Stayed 4 nights

Enjoyed my 4 nights at this hotel, very central for shopping and sightseeing. Rooms were very clean. Was able to park underneath, however it is first in first serve. It would be nice if parking space is allocated for each room. I was not aware that Quay Street is the main arterial road to Bargara - a bit tricky trying to cross the road to look at shops in the mall. Overall I would still come back to stay at this hotel because of it’s central location.

8

Catherine

Nov 20, 2024

·

Stayed 4 nights

Good location on the river. Extremely comfortable bed, good service and off street parking available.

10

Roxanne E

Mar 5, 2023

·

Stayed 1 night

Fabulous location. Within walking distance to shops, grocery stores, bank, pub, walking trails. Friendly and helpful staff. Large room with comfortable bed.

10

Tania

May 27, 2024

·

Stayed 3 nights

Great central location, very comfortable and friendly staff.

10

Jarrod

Mar 10, 2024

·

Stayed 2 nights

Excellent location abutting the Burnett River, healthy walks to town center and along the grand river boardwalks, with some great park lands close by. Quality customer service from the get go. Impressive rooms, some have GREAT views staring down the river. Excellent in house restaurant right against the river views. NO SMOKING but you can walk into the park next door for that. Would recommend to friends or business associates.

10

Adam

Oct 3, 2025

·

Stayed 2 nights

Beautiful place to stay, central to town. Great room with plenty of space and so confortable.

8

Pru

May 9, 2024

·

Stayed 2 nights

Nice location by the river, easy to park out front

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AI-generated summary based on recent guest reviews

Dining

H2O’s food and river views earn frequent praise, and breakfast next door is convenient. However, some guests found prices high, gluten-free options limited, desserts poor, or the venue unexpectedly closed.

Related guest reviews

8

Stephen

Jun 26, 2023

·

Stayed 1 night

The restaurant on site is well situated with lovely view of river and dinner was very good

8

Mike

Oct 19, 2023

·

Stayed 1 night

Excellent onsite bar and restaurant

6

peter

Feb 16, 2024

·

Stayed 1 night

Zimmer etwa klein und abgewohnt, Frühstück gab es nur am Wochenende. Das hauseigene Restaurant war hingegen sehr gut mit einem tollen Ausblick auf den Fluss

Translate

10

Barry

Sep 4, 2024

·

Stayed 1 night

Great hotel to stay at on Bundy. Restaurant and staff are excellent.

8

Vic

Sep 5, 2024

·

Stayed 2 nights

Food in restaurant is a little too expensive for what it is. Portion size is fine, though

8

Aaron

Jan 4, 2025

·

Stayed 2 nights

Will return again, very good. The hotel.location is good rigjt in the city and on the river. The staff there were friendly and efficient. I would advise putting put the do not disturb tag, if you want some space. House keeping kept coming to my room for various matters. Of course they have to do their job. The restaurant is first class, the service and food were well above expectations, the beautiful view of the Burnett River was jist so good. Recomme.t staying at this hotel just for the restaurant. Will be back.

8

Greg

Dec 13, 2022

·

Stayed 1 night

It is a nice hotel but I was disappointed when told at check in that the restaurant was closed as I would not have booked it if I knew.

8

Lea

Jul 7, 2025

·

Stayed 1 night

Hotel is on the river. Rooms probably in need of a refurb but are spacious & clean. We ate at the RSL which was a short walk away & meals were very good. Also a pub & cafe nearby. Hotel restaurant was closed during our stay. Would definitely stay again

8

Daniel

Aug 17, 2025

·

Stayed 1 night

Excellent location, rooms clean and tidy, food was excellent until a frozen microwave banna split spoilt the whole experience,

4

John

Nov 13, 2024

·

Stayed 1 night

H20 restaurant not worth returning.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $150	13 $174	14 $187	15 $158	16 $144	17 $131
18 $110	19 $141	20 $181	21 $156	22 $157	23 $184	24 $246
25 $134	26 $203	27 $249	28 $197	29 $190	30 $124	31 $131

Su	Mo	Tu	We	Th	Fr	Sa
1 $127	2 $164	3 $255	4 $389	5 $141	6 $112	7 $132
8 $120	9 $172	10	11 $201	12 $140	13 $149	14 $154
15 $141	16 $141	17 $241	18 $166	19 $200	20 $131	21 $143
22 $129	23 $149	24 $154	25 $150	26 $145	27 $123	28 $136
29 $101	30 $145

Burnett Riverside Hotel

Prices for Burnett Riverside Hotel

Monthly average prices

About this property

Location

Room options

Family Studio

Room #31907028

Room #31907030

Riverview Queen

Accessible Queen

Deluxe Queen

Deluxe Twin

Room #31907029

Room #31907024

Riverview King

Two-Bedroom Apartment

Room #31907026

Loft Apartment

Deluxe King

Room #31907025

Room #31907031

Room #31907027

Guest reviews of Burnett Riverside Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Burnett Riverside Hotel

Prices for upcoming dates