Sea Adventure Resort & Waterpark
139 US$
/ noche
Promedio para noviembre
Precios para Sea Adventure Resort & Waterpark
Selecciona fechas para ver precios y disponibilidad
139 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Sea Adventure Resort & Waterpark, los precios por noche son de 92 US$ de media en el mes más barato (septiembre) y de 179 US$ en el mes más caro (diciembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 148 US$ |
| febrero | 160 US$ |
| marzo | 168 US$ |
| abril | 153 US$ |
| mayo | 138 US$ |
| junio | 131 US$ |
| julio | 134 US$ |
| agosto | 141 US$ |
| septiembre | 92 US$ |
| octubre | 125 US$ |
| noviembre | 139 US$ |
| diciembre | 179 US$ |
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nov · 139 US$
N
D
Más caro: diciembre (aprox. 179 US$)
Más barato: septiembre (aprox. 92 US$)
Acerca de esta propiedad
Olvídate del estrés con los masajes y tratamientos faciales disponibles. Tras un baño en una de las 2 piscinas al aire libre nada como la playa privada para descansar. Este complejo de estilo colonial ofrece además conexión a Internet wifi ...
Servicios
Olvídate del estrés con los masajes y tratamientos faciales disponibles. Tras un baño en una de las 2 piscinas al aire libre nada como la playa privada para descansar. Este complejo de estilo colonial ofrece además conexión a Internet wifi gratis, servicios de conserjería y una zona recreativa o sala de juegos.
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Come algo en El Palmar, uno de los 5 restaurantes de este complejo turístico. Relájate con un refresco del bar junto a la piscina o de uno de los 3 bares con salón.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 147 con decoraciones diferentes habitaciones. Para los momentos de ocio, tienes una por cable. El baño privado con bañera o ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, cafetera y tetera y teléfono.
Ubicación
Si decides alojarte en All Ritmo Cancun Resort & Water Park , disfrutarás de una céntrica ubicación en Cancún, a solo cinco minutos en coche de Zona Arqueológica El Meco y Gran Puerto. Además, este complejo de playa se encuentra a 7,1 km de Centro comercial Plaza Las Américas.
Qué hay cerca
Museo subacuático Arrecife El Meco(0.4 millas)
Playa El Niño(0.5 millas)
Zona Arqueológica El Meco(0.6 millas)
Terminal de ferry Ultramar de Puerto Juárez(1.4 millas)
Gran Puerto(1.4 millas)
Punta Sam Ferry Terminal(2.5 millas)
Playa de Punta Sam(2.5 millas)
Iglesia adventista del Séptimo Día(2.8 millas)
Museo Iconográfico de la Carrera Panamericana(2.9 millas)
Campo de golf Puerto Cancún(3.1 millas)
Mercado 23(3.2 millas)
Playa Mujeres(3.5 millas)
Parque Las Palapas(3.7 millas)
Teatro Xbalamqué(3.8 millas)
Mercado 28(4 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(14.5 millas)
Aeropuerto Internacional de Tulum (TQO)(109.6 millas)
Aparcamiento
Restaurante
Piscina
Guardería infantil/Niñera
Centro de negocios
Mostrador turístico
Ubicación
Carretera Pto. Juarez-Pta Sam, Cancún, Estado de Quintana Roo, México
Museo subacuático Arrecife El Meco (0.4 millas)
Playa El Niño (0.5 millas)
Zona Arqueológica El Meco (0.6 millas)
Terminal de ferry Ultramar de Puerto Juárez (1.4 millas)
Gran Puerto (1.4 millas)
Punta Sam Ferry Terminal (2.5 millas)
Opciones de habitación
13
Suite junior, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 4
559 ft²
Balcón o patioAire acondicionadoBaño privadoTelevisión
9
Master Suite, vista al Jardín
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Dobles
Capacidad: 7
560 ft²
Zona de comedor independienteAire acondicionadoSala de estar independienteBaño privado
8
Habitación estándar
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
409 ft²
Aire acondicionadoBaño privadoTelevisión
Reseñas de los huéspedes sobre Sea Adventure Resort & Waterpark
7.4
Bueno
Basado en 1001 comentarios verificados
¿Quién se queda aquí?
Pareja
18%
Familia
72%
Grupo
7%
Solo/a
2%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En All Ritmo Cancun Resort & Water Park, los viajeros describen constantemente una propiedad más antigua y económica con un personal muy amable, actividades orientadas a la familia y una pequeña playa, pero también quejas frecuentes sobre la variedad limitada de la comida, las habitaciones anticuadas, la limpieza inconsistente y los problemas de mantenimiento.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En All Ritmo Cancun Resort & Water Park, los viajeros describen constantemente una propiedad más antigua y económica con un personal muy amable, actividades orientadas a la familia y una pequeña playa, pero también quejas frecuentes sobre la variedad limitada de la comida, las habitaciones anticuadas, la limpieza inconsistente y los problemas de mantenimiento.
El parque acuático y las actividades para niños son lo más destacado para las familias, aunque varias reseñas lo describen como anticuado, ocasionalmente sucio, a veces cerrado y con necesidad de un mejor mantenimiento y supervisión. La comida se describe comúnmente como básica y repetitiva con opciones de bebidas limitadas, y el Wi-Fi a menudo solo es confiable en el vestíbulo. Ubicado lejos de la Zona Hotelera, es más tranquilo pero menos conveniente para comer fuera y visitar atracciones; espere una estancia sencilla y sin lujos.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las instalaciones se centran en la playa, las piscinas y un parque acuático para niños; muchos huéspedes disfrutaron de las actividades familiares y los espectáculos, pero los informes repetidos señalan que el parque acuático está anticuado con problemas de mantenimiento y seguridad, y algunas comodidades estaban cerradas en ocasiones. Las tumbonas pueden ser escasas, no hay ascensor y las opciones de alcohol son básicas.
Reseñas de huéspedes relacionadas
6
Rosa
8 abr 2024
·
Se alojó 4 noches
The property doesn’t have elevator Hard for me to go to the third floor using the stairs with my knee problem They just give you a key for the room
The property doesn’t have elevator Hard for me to go to the third floor using the stairs with my knee problem They just give you a key for the room
4
Addison Peter
12 mar 2025
·
Se alojó 8 noches
No wifi Room smells like sewage Not enough beach chairs Food not the best Not many options for drinks Waterpark closed at 5pm Pools closed at 8pm Shows were good Not enough info at check in Waterpark is very unstable, should be fixed Half of amenities that are listed, aren’t here
No wifi Room smells like sewage Not enough beach chairs Food not the best Not many options for drinks Waterpark closed at 5pm Pools closed at 8pm Shows were good Not enough info at check in Waterpark is very unstable, should be fixed Half of amenities that are listed, aren’t here
10
Glenda Renee
6 abr 2025
·
Se alojó 6 noches
Beautiful, lots of fun activities, great shows in the afternoons with wonderful performers, food was great, bar tenders were awesome, all the staff was very friendly and helpful. Great activities coordinators. Never a boring moment. Can't wait to go back.
Beautiful, lots of fun activities, great shows in the afternoons with wonderful performers, food was great, bar tenders were awesome, all the staff was very friendly and helpful. Great activities coordinators. Never a boring moment. Can't wait to go back.
6
Lyal David
8 abr 2025
·
Se alojó 6 noches
Beach was not kept clean seaweed and leamons from drinks found cigarette butts on my patio and it was a none smoking room
Beach was not kept clean seaweed and leamons from drinks found cigarette butts on my patio and it was a none smoking room
6
Karina
19 abr 2025
·
Se alojó 4 noches
The water park was dirty and only opened certain days.
The water park was dirty and only opened certain days.
2
Christy
19 jul 2025
·
Se alojó 4 noches
I booked this resort through Expedia, and what should’ve been a fun family trip turned into a terrifying experience. On July 3, 2025, my son was badly injured on the pink and yellow water slide. He fell so hard that he suffered a deep laceration to the back of his head, down to the skull. There were no visible warnings, no protective padding, and no staff actively supervising the area. A lifeguard did clean his wound and file an incident report and checked the slide, before telling us to get a taxi to go to the urgent care, but after we returned from the hospital, no one from the resort followed up. No concern, no acknowledgment, nothing. I also nearly flew off a different slide myself and another child lost a toenail, confirming the waterpark is unsafe and poorly maintained. I contacted Expedia for help and was told they couldn’t reach someone with authority at the resort, not once, but twice, even after speaking with a supervisor at Expedia. Their only offer was 100 One Key Cash, not an acceptable offer, so I declined but why do they need my permission to add it? It's still not been applied to my account. This wasn’t a minor issue. It was a serious injury to a child, and neither the resort nor Expedia took real responsibility. I do not recommend this waterpark, especially for families. And while the hotel might be okay under normal conditions, the way this was handled shows that if something goes wrong, you’re on your own.
I booked this resort through Expedia, and what should’ve been a fun family trip turned into a terrifying experience. On July 3, 2025, my son was badly injured on the pink and yellow water slide. He fell so hard that he suffered a deep laceration to the back of his head, down to the skull. There were no visible warnings, no protective padding, and no staff actively supervising the area. A lifeguard did clean his wound and file an incident report and checked the slide, before telling us to get a taxi to go to the urgent care, but after we returned from the hospital, no one from the resort followed up. No concern, no acknowledgment, nothing. I also nearly flew off a different slide myself and another child lost a toenail, confirming the waterpark is unsafe and poorly maintained. I contacted Expedia for help and was told they couldn’t reach someone with authority at the resort, not once, but twice, even after speaking with a supervisor at Expedia. Their only offer was 100 One Key Cash, not an acceptable offer, so I declined but why do they need my permission to add it? It's still not been applied to my account. This wasn’t a minor issue. It was a serious injury to a child, and neither the resort nor Expedia took real responsibility. I do not recommend this waterpark, especially for families. And while the hotel might be okay under normal conditions, the way this was handled shows that if something goes wrong, you’re on your own.
2
Jose
1 abr 2024
·
Se alojó 3 noches
I will start by saying do your homework. This was our fourth time to Cancun over the years and our worst one by far. The supposedly Front Desk Boss - Elias Valderamma as his signature states on his emails and who was never available for his guests when needed, does not seem to care. We had so many inconveniences during our 3 night stay in February in the Master Suite Garden View that is seemed to never end. From backed up toilet multiple times, shower backing up, room was serviced old towels taken and none left behind, minimum of 2 water bottles daily for family of 5 and we were asked to save bottles and refill at lobby water dispenser which was not working, water park was closed 2 days, miniature golf was deserted, kayaking was closed, last day we woke up to part of room flooded down the hallway into the bath from AC malfunctioning. At check out we let front desk know and his response was unit must have frozen and asked if Manager was available to address the issues we left for him with employees and once again no one. They let me know they would relay the message. Hours later after we left the Country we received an email from Mr Manager saying how sorry he was for the inconveniences we went through and invited us back and would give us an upgrade to make up. I could not believe he wanted us to go back, he should have taken care of us when there. We replied back to his email very civil. Asked for some compensation, he has declined.
I will start by saying do your homework. This was our fourth time to Cancun over the years and our worst one by far. The supposedly Front Desk Boss - Elias Valderamma as his signature states on his emails and who was never available for his guests when needed, does not seem to care. We had so many inconveniences during our 3 night stay in February in the Master Suite Garden View that is seemed to never end. From backed up toilet multiple times, shower backing up, room was serviced old towels taken and none left behind, minimum of 2 water bottles daily for family of 5 and we were asked to save bottles and refill at lobby water dispenser which was not working, water park was closed 2 days, miniature golf was deserted, kayaking was closed, last day we woke up to part of room flooded down the hallway into the bath from AC malfunctioning. At check out we let front desk know and his response was unit must have frozen and asked if Manager was available to address the issues we left for him with employees and once again no one. They let me know they would relay the message. Hours later after we left the Country we received an email from Mr Manager saying how sorry he was for the inconveniences we went through and invited us back and would give us an upgrade to make up. I could not believe he wanted us to go back, he should have taken care of us when there. We replied back to his email very civil. Asked for some compensation, he has declined.
10
James
24 mar 2025
·
Se alojó 7 noches
All Ritmo was fantastic. All the staff were super friendly. Good was great. Jesus at the kids water park took great care of us. Thanks Jesus. Kept the drinks flowing while kids played. We would definitely come back to All Ritmo again. If you like small and intimate this is the place.
All Ritmo was fantastic. All the staff were super friendly. Good was great. Jesus at the kids water park took great care of us. Thanks Jesus. Kept the drinks flowing while kids played. We would definitely come back to All Ritmo again. If you like small and intimate this is the place.
4
Lisa
16 jul 2025
·
Se alojó 5 noches
The hotel was nothing like the pictures. The rooms and property were outdated dirty and smelled. The door to our bedroom didn't close 100 % so you can see the outside. The bedding was dirty and dingy even after being replaced. The beds were uncomfortable but did the job. We wished staffed cleaned up a little better, the pool and surrounding areas were always dirty with cups and trash. The all-inclusive deal was a little weird compared to other locations I have been to in Mexico. The buffet was the same every day for the most part, Breakfast lunch and Dinner. The 2 restaurants they had onsite were ok, you have to make a reservation in order to attend which makes sense with the crowd i just wish we had more food options. I was also a little upset that we could not bring the buffet food to our rooms or pool side. Everything had to stay in the dining room area. The bathroom has a drain on the floor that smelled like swage which we had to cover with a rag. I also update that this was a family Friendly hotel with a waterpark, and we didn't have any good snack options for the kids. No ice cream, Italian ice or Candy. It was the same 3-4 slices of cake at the buffet. The water park was falling apart; someone one will end up getting hurt soon I'm sure of it. The water also smelled awful. The seaweed made the beach experience awful, I understand it' a major problem at all locations but this location was trying to upsell you to a day pass at a different location with less seaweed
The hotel was nothing like the pictures. The rooms and property were outdated dirty and smelled. The door to our bedroom didn't close 100 % so you can see the outside. The bedding was dirty and dingy even after being replaced. The beds were uncomfortable but did the job. We wished staffed cleaned up a little better, the pool and surrounding areas were always dirty with cups and trash. The all-inclusive deal was a little weird compared to other locations I have been to in Mexico. The buffet was the same every day for the most part, Breakfast lunch and Dinner. The 2 restaurants they had onsite were ok, you have to make a reservation in order to attend which makes sense with the crowd i just wish we had more food options. I was also a little upset that we could not bring the buffet food to our rooms or pool side. Everything had to stay in the dining room area. The bathroom has a drain on the floor that smelled like swage which we had to cover with a rag. I also update that this was a family Friendly hotel with a waterpark, and we didn't have any good snack options for the kids. No ice cream, Italian ice or Candy. It was the same 3-4 slices of cake at the buffet. The water park was falling apart; someone one will end up getting hurt soon I'm sure of it. The water also smelled awful. The seaweed made the beach experience awful, I understand it' a major problem at all locations but this location was trying to upsell you to a day pass at a different location with less seaweed
6
pamela
19 mar 2025
·
Se alojó 7 noches
There was no beach chairs out. We could not hang out at the swim up Bar as they allow kids in it. and you are constantly gets splashed and pool water in your drinks. As well the Drink making skills at this resort were quite poor, did not make slushy drinks and not muck for different kinds of drinks
There was no beach chairs out. We could not hang out at the swim up Bar as they allow kids in it. and you are constantly gets splashed and pool water in your drinks. As well the Drink making skills at this resort were quite poor, did not make slushy drinks and not muck for different kinds of drinks
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es variada: algunos señalan habitaciones limpias y limpieza regular de la playa, mientras que muchos citan habitaciones con olor a humedad o sucias, moho o plagas, y piscinas turbias o llenas de residuos.
Reseñas de huéspedes relacionadas
2
George Ibrahim
8 feb 2023
·
first time in Mexico celebrating my wife and my son birthday. we check in to room138 with old furniture very very bad condition. the first night got bed bug bites. next day i went to the front desk agent show her the bites but she insist that bites from the sea not from the room. i except that she will send HK supervisor to check never happened. 2nd night i found Cockroach in the sink area crawling on my toothbrush. I went to the front desk asked for the Front desk manager Explained everything to him with evidence photos . Very nice guy moved my room to 131 nice room renovated. at night my wife saw cockroach crawling on my daughter face when she was sleeping. very disgusting immediately i went to the front desk holding the cockroach but they told me that there isn't availability to move the room now and asked me to come back tomorrow. we couldn't sleep that night. we tried to book another hotel with no luck all city was sold out also, we contacted Expedia to get some help as situation was out of co but we didn't get help. i went again to the front desk and moved my room to 327 very very nice room so clean with only one problem that room has connected door the other room was so load talking english with her kids and TV was so load all day. couldn't able to sleep normally. also, some waiter in the restaurant and the bar doesn't serve you without tips only helping when the restaurant manager around. Also, TV glitching all the time and the internet working only at the lobby area.
first time in Mexico celebrating my wife and my son birthday. we check in to room138 with old furniture very very bad condition. the first night got bed bug bites. next day i went to the front desk agent show her the bites but she insist that bites from the sea not from the room. i except that she will send HK supervisor to check never happened. 2nd night i found Cockroach in the sink area crawling on my toothbrush. I went to the front desk asked for the Front desk manager Explained everything to him with evidence photos . Very nice guy moved my room to 131 nice room renovated. at night my wife saw cockroach crawling on my daughter face when she was sleeping. very disgusting immediately i went to the front desk holding the cockroach but they told me that there isn't availability to move the room now and asked me to come back tomorrow. we couldn't sleep that night. we tried to book another hotel with no luck all city was sold out also, we contacted Expedia to get some help as situation was out of co but we didn't get help. i went again to the front desk and moved my room to 327 very very nice room so clean with only one problem that room has connected door the other room was so load talking english with her kids and TV was so load all day. couldn't able to sleep normally. also, some waiter in the restaurant and the bar doesn't serve you without tips only helping when the restaurant manager around. Also, TV glitching all the time and the internet working only at the lobby area.
4
Kim May
25 jul 2025
·
Se alojó 5 noches
The room was not cleaned at all. We didn’t have lamp shades on our lights. dents in the drywall someone’s head must of got banged up against the wall, front door had a large gap underneath the door, cracked drywall with a bad caulking job, mildew on the curtains, ceiling fan dusty, bath tub had rust inside such as where the soap lays or handle to turn on/ off water, as well as the tub stopper. It had a musty smell inside. I called it the homicide room.
The room was not cleaned at all. We didn’t have lamp shades on our lights. dents in the drywall someone’s head must of got banged up against the wall, front door had a large gap underneath the door, cracked drywall with a bad caulking job, mildew on the curtains, ceiling fan dusty, bath tub had rust inside such as where the soap lays or handle to turn on/ off water, as well as the tub stopper. It had a musty smell inside. I called it the homicide room.
2
Arthur
9 jul 2025
·
Se alojó 5 noches
The food sucked it was bad no taste and was prepared wrong. The bar was the only thing worth it. Bartenders werre friendly, tye smell of sulfur made me gag most of the days unbearable. Rooms were trash the shower was bad and wifi didnt even work on side of the resort.
The food sucked it was bad no taste and was prepared wrong. The bar was the only thing worth it. Bartenders werre friendly, tye smell of sulfur made me gag most of the days unbearable. Rooms were trash the shower was bad and wifi didnt even work on side of the resort.
2
Sharon
31 jul 2025
·
Se alojó 1 noche
Our room was bare - no pictures on the wall, no side tables. Moldy bed sheets on the box spring, sliding door was broken (could hardly use it), you could see daylight around the door frame, the lock on the door was a joke. They did not have diet soda (my husband is a diabetic), VERY limited food choices, no fruit available, no kid friendly foods. Our bathroom was very outdated and dingy, we only had a thin sheet and very thin blanket on each bed - which was rock solid! We even paid $150 MORE for an upgrade for this room - not realizing the condition of it! Pool was murky, not very clean and a lot of missing tiles on the ground. Waited a while for service (while the bartender was chatting with coworkers). I needed to provide my drivers license to rent their pool towels!!! We opted to get an Uber and relocated to another hotel (happened to be an hour away and was there 2 weeks ago). Did not feel safe here. Happy we left and got to a better resort.
Our room was bare - no pictures on the wall, no side tables. Moldy bed sheets on the box spring, sliding door was broken (could hardly use it), you could see daylight around the door frame, the lock on the door was a joke. They did not have diet soda (my husband is a diabetic), VERY limited food choices, no fruit available, no kid friendly foods. Our bathroom was very outdated and dingy, we only had a thin sheet and very thin blanket on each bed - which was rock solid! We even paid $150 MORE for an upgrade for this room - not realizing the condition of it! Pool was murky, not very clean and a lot of missing tiles on the ground. Waited a while for service (while the bartender was chatting with coworkers). I needed to provide my drivers license to rent their pool towels!!! We opted to get an Uber and relocated to another hotel (happened to be an hour away and was there 2 weeks ago). Did not feel safe here. Happy we left and got to a better resort.
4
Eric
2 abr 2024
·
Se alojó 5 noches
The beach was never clean. Plastic drink cups in the pool. Games room was
The beach was never clean. Plastic drink cups in the pool. Games room was
2
Jagjit
12 jul 2025
·
Se alojó 5 noches
Dirty hotel
Dirty hotel
4
Lisa
16 jul 2025
·
Se alojó 5 noches
The hotel was nothing like the pictures. The rooms and property were outdated dirty and smelled. The door to our bedroom didn't close 100 % so you can see the outside. The bedding was dirty and dingy even after being replaced. The beds were uncomfortable but did the job. We wished staffed cleaned up a little better, the pool and surrounding areas were always dirty with cups and trash. The all-inclusive deal was a little weird compared to other locations I have been to in Mexico. The buffet was the same every day for the most part, Breakfast lunch and Dinner. The 2 restaurants they had onsite were ok, you have to make a reservation in order to attend which makes sense with the crowd i just wish we had more food options. I was also a little upset that we could not bring the buffet food to our rooms or pool side. Everything had to stay in the dining room area. The bathroom has a drain on the floor that smelled like swage which we had to cover with a rag. I also update that this was a family Friendly hotel with a waterpark, and we didn't have any good snack options for the kids. No ice cream, Italian ice or Candy. It was the same 3-4 slices of cake at the buffet. The water park was falling apart; someone one will end up getting hurt soon I'm sure of it. The water also smelled awful. The seaweed made the beach experience awful, I understand it' a major problem at all locations but this location was trying to upsell you to a day pass at a different location with less seaweed
The hotel was nothing like the pictures. The rooms and property were outdated dirty and smelled. The door to our bedroom didn't close 100 % so you can see the outside. The bedding was dirty and dingy even after being replaced. The beds were uncomfortable but did the job. We wished staffed cleaned up a little better, the pool and surrounding areas were always dirty with cups and trash. The all-inclusive deal was a little weird compared to other locations I have been to in Mexico. The buffet was the same every day for the most part, Breakfast lunch and Dinner. The 2 restaurants they had onsite were ok, you have to make a reservation in order to attend which makes sense with the crowd i just wish we had more food options. I was also a little upset that we could not bring the buffet food to our rooms or pool side. Everything had to stay in the dining room area. The bathroom has a drain on the floor that smelled like swage which we had to cover with a rag. I also update that this was a family Friendly hotel with a waterpark, and we didn't have any good snack options for the kids. No ice cream, Italian ice or Candy. It was the same 3-4 slices of cake at the buffet. The water park was falling apart; someone one will end up getting hurt soon I'm sure of it. The water also smelled awful. The seaweed made the beach experience awful, I understand it' a major problem at all locations but this location was trying to upsell you to a day pass at a different location with less seaweed
10
Angie
27 jun 2025
·
Se alojó 5 noches
This was a very clean and welcoming place. We stayed next to a ferry station. The building itself is beautiful, but it could use some updates. Our room was cleaned early mornings throughout our stay. The food was okay. The service was excellent. The beach had seaweed, but the hotel was very good at keeping it clean. Everyday workers were there cleaning the beach and raking the sand. Tbe hotel has a waterpark and a kids club. They also had mini discos, movies, games and tons of things to do for little ones.
This was a very clean and welcoming place. We stayed next to a ferry station. The building itself is beautiful, but it could use some updates. Our room was cleaned early mornings throughout our stay. The food was okay. The service was excellent. The beach had seaweed, but the hotel was very good at keeping it clean. Everyday workers were there cleaning the beach and raking the sand. Tbe hotel has a waterpark and a kids club. They also had mini discos, movies, games and tons of things to do for little ones.
4
Marjorie
10 feb 2024
·
Se alojó 1 noche
La propreté de la chambre laissait à désirer. La chambre était tout de même jolie. Le menu était acceptable. Séjour de 24h seulement. C’était suffisant . Je ne recommande pas
La propreté de la chambre laissait à désirer. La chambre était tout de même jolie. Le menu était acceptable. Séjour de 24h seulement. C’était suffisant . Je ne recommande pas
2
Yanely
12 sept 2023
·
Se alojó 3 noches
Le falta mucha limpieza, sobre todo a la alberca, por parte de los empleados se nota mucha la diferencia del trato era muy descordial y groseros en ocasiones. Y en las habitaciones era demasiado limitadas las toallas.
Le falta mucha limpieza, sobre todo a la alberca, por parte de los empleados se nota mucha la diferencia del trato era muy descordial y groseros en ocasiones. Y en las habitaciones era demasiado limitadas las toallas.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son generalmente anticuadas y básicas, con camas firmes, muebles desgastados, aislamiento acústico deficiente y comodidades inconsistentes o rotas; algunos huéspedes elogiaron las suites espaciosas y las vistas al mar. El Wi-Fi a menudo no funciona en las habitaciones o solo cerca del vestíbulo.
Reseñas de huéspedes relacionadas
4
Primo
23 nov 2025
·
Se alojó 3 noches
This is a super low end resort It’s super old as well I gave it 2 stars out of 5 just because there was an aqua park(also old but fun fun for kids) Would not go back ever!
This is a super low end resort It’s super old as well I gave it 2 stars out of 5 just because there was an aqua park(also old but fun fun for kids) Would not go back ever!
8
Jeff
6 jun 2025
·
Se alojó 5 noches
Not a high in property was a good deal only problem beds very firm
Not a high in property was a good deal only problem beds very firm
2
elizabeth
19 jun 2024
·
Se alojó 7 noches
The bathrooms in the room had mold the refrigerator did not work and it was rusted and moldy. They served the same food almost everyday. Some items that were served for dinner became a breakfast item. No options for small kids with allergies. Basketball court had no rim tennis court had no net. Most staff were very Nice.
The bathrooms in the room had mold the refrigerator did not work and it was rusted and moldy. They served the same food almost everyday. Some items that were served for dinner became a breakfast item. No options for small kids with allergies. Basketball court had no rim tennis court had no net. Most staff were very Nice.
6
SABAH
24 feb 2025
·
Se alojó 1 noche
Old style noisy outdated property, great beach, helpful Frontdesk staff, good security, probably safe, outdated room furniture, some hallway corners smell mold,low quality Buffett and meals options, little entertainment, nice Mexican colourful lobby.
Old style noisy outdated property, great beach, helpful Frontdesk staff, good security, probably safe, outdated room furniture, some hallway corners smell mold,low quality Buffett and meals options, little entertainment, nice Mexican colourful lobby.
4
Rebecca
16 may 2025
·
Se alojó 7 noches
So I got a suite. No microwave. Ask for a plate and fork. We bought a cake for our anniversary they couldn’t accommodate us. No table and chairs in room. What we booked they said it was full so supposedly they upgraded us. I looked up the rooms what they put us in was cheaper then what we got.
So I got a suite. No microwave. Ask for a plate and fork. We bought a cake for our anniversary they couldn’t accommodate us. No table and chairs in room. What we booked they said it was full so supposedly they upgraded us. I looked up the rooms what they put us in was cheaper then what we got.
4
Stephany
11 jul 2025
·
Se alojó 3 noches
the pictures that they show online aren’t how the rooms look..
the pictures that they show online aren’t how the rooms look..
10
Cecilia Andrea
25 jul 2025
·
Se alojó 8 noches
We stayed at All Ritmo from July 15 through July 23. We had an amazing experience. I asked for an upgrade when we checked in and was given one for a small increase in price. Our room was on the 4th floor overlooking the beautiful clear blue waters. The room was enormous, with a beautiful balcony, a large bedroom with two queens beds, a full kitchen, living room and bathroom and walk in closet. The staff was incredibly nice, courteous and helpful. We took advantage of everything they had to offer, the pool was clean, warm, three Jacuzzi tubs and the beach just five steps down. My kids loved the pool games and activities. The trivia games were fun and not to mention the amazing water park. What really drew me to this hotel was the location. It was not in the middle of the Cancun chaos and strip. We were only 15 minutes away, apart from the traffic and noise of the Cancun hotel strip. The restaurants were very accommodating. I had my daughter she is 12 years old and my son who's is 17 and the Ostras restaurant accommodated us at a 6pm reservation. Amazing seafood dinner, shrimp bisque soup overlooking the ocean. Our vacation was absolutely amazing. Thank you Bernardo, Dana, Kevin and the amazing staff. I would recommend All Ritmo 110%. Cecilia from West Islip, New York!!
We stayed at All Ritmo from July 15 through July 23. We had an amazing experience. I asked for an upgrade when we checked in and was given one for a small increase in price. Our room was on the 4th floor overlooking the beautiful clear blue waters. The room was enormous, with a beautiful balcony, a large bedroom with two queens beds, a full kitchen, living room and bathroom and walk in closet. The staff was incredibly nice, courteous and helpful. We took advantage of everything they had to offer, the pool was clean, warm, three Jacuzzi tubs and the beach just five steps down. My kids loved the pool games and activities. The trivia games were fun and not to mention the amazing water park. What really drew me to this hotel was the location. It was not in the middle of the Cancun chaos and strip. We were only 15 minutes away, apart from the traffic and noise of the Cancun hotel strip. The restaurants were very accommodating. I had my daughter she is 12 years old and my son who's is 17 and the Ostras restaurant accommodated us at a 6pm reservation. Amazing seafood dinner, shrimp bisque soup overlooking the ocean. Our vacation was absolutely amazing. Thank you Bernardo, Dana, Kevin and the amazing staff. I would recommend All Ritmo 110%. Cecilia from West Islip, New York!!
4
Muhaned F
23 feb 2024
·
Se alojó 4 noches
Old property. Furniture are falling apart. You will hear your next door room. We had to move to different room because the noise. Mattress has stane on the side. Our first room’s shade had mold on it. Food is ok.
Old property. Furniture are falling apart. You will hear your next door room. We had to move to different room because the noise. Mattress has stane on the side. Our first room’s shade had mold on it. Food is ok.
4
Jesusita Lizett
9 ene 2023
·
Se alojó 19.365 noches
Most the staff was nice, not all of them. Our room didn’t have a refrigerator or a microwave that the pictures showed. The back sliding door is not safe. It will open from the outside even with the latch. My husband just used a card to unlatch. Our TV didn’t work and they only replaced our towels twice the entire stay. The bathroom literally floods when you shower and the sink was leaking. The hotel is very outdated. It was dirty and smelled like spray paint. Check in staff was rude. The photos online are way over sold. The property is not what is seems. The area is not safe. We are not happy with our stay.
Most the staff was nice, not all of them. Our room didn’t have a refrigerator or a microwave that the pictures showed. The back sliding door is not safe. It will open from the outside even with the latch. My husband just used a card to unlatch. Our TV didn’t work and they only replaced our towels twice the entire stay. The bathroom literally floods when you shower and the sink was leaking. The hotel is very outdated. It was dirty and smelled like spray paint. Check in staff was rude. The photos online are way over sold. The property is not what is seems. The area is not safe. We are not happy with our stay.
8
Soumitra
29 dic 2024
·
Se alojó 5 noches
It was a nice vacation for 5 nights for our family of 4 including two kids. Nice foods in all inclusive. We were staying in a standard room on the other side of the road, towards the water park. Spacious room with two beds. Bathroom was big. Lovely hard-working staffs. Two complaints - this room did not have WiFi. We were asked to upgrade to ocean view for extra $32 per night to have WiFi. We did not. One day it rained heavily. Water was dripping from bathroom top few occasions. But no problem in the bedroom. Overall nice quiet vacation at this beautiful resort.
It was a nice vacation for 5 nights for our family of 4 including two kids. Nice foods in all inclusive. We were staying in a standard room on the other side of the road, towards the water park. Spacious room with two beds. Bathroom was big. Lovely hard-working staffs. Two complaints - this room did not have WiFi. We were asked to upgrade to ocean view for extra $32 per night to have WiFi. We did not. One day it rained heavily. Water was dripping from bathroom top few occasions. But no problem in the bedroom. Overall nice quiet vacation at this beautiful resort.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
Muchos huéspedes destacan al personal amable y acogedor y a los equipos de animación serviciales, pero los comentarios son inconsistentes con informes de respuestas lentas o poco útiles, presiones de venta y una mala comunicación sobre las inclusiones y los horarios.
Reseñas de huéspedes relacionadas
10
Deeksha
10 abr 2025
·
Se alojó 5 noches
The staff was amazing and their view was great too, overall had a wonderful experience. Food was great, drinks can have some improvement with an addition of non alcoholic options. Had a great time there
The staff was amazing and their view was great too, overall had a wonderful experience. Food was great, drinks can have some improvement with an addition of non alcoholic options. Had a great time there
10
Laura Sandra
2 sept 2025
·
Se alojó 7 noches
The staff were amazing! Mario, Armando, Julio... Those are my shout outs! You are welcomed, anything you need they are willing to assist and always professional and friendly. I visited friends at high end resorts and you can not beat the kindness of the staff at this resort!
The staff were amazing! Mario, Armando, Julio... Those are my shout outs! You are welcomed, anything you need they are willing to assist and always professional and friendly. I visited friends at high end resorts and you can not beat the kindness of the staff at this resort!
4
Duncan
26 feb 2025
·
Se alojó 8 noches
The pictures for this hotel seem dated as the condition was much worse than expected. There is no Wifi in your rooms (only in the lobby). The food was ok, but my biggest complaint was the poor attitude of many workers. I found that about 1/3 of the staff were not very friendly at all. The play park was a bit sketchy with rust and the mini golf was not even open. Overall i would not pick this again.
The pictures for this hotel seem dated as the condition was much worse than expected. There is no Wifi in your rooms (only in the lobby). The food was ok, but my biggest complaint was the poor attitude of many workers. I found that about 1/3 of the staff were not very friendly at all. The play park was a bit sketchy with rust and the mini golf was not even open. Overall i would not pick this again.
10
Amanda
19 mar 2025
·
Se alojó 7 noches
This is definitely more of an authentic feel! I liked that it was away from the cancun hotel zone. Hotel is older which makes you feel more "mexico" We enjoyed our stay. The buffet is the same most days, but there is local restaurants around which we enjoyed. I mean given the price point that was a given. Staff was friendly and hard working.
This is definitely more of an authentic feel! I liked that it was away from the cancun hotel zone. Hotel is older which makes you feel more "mexico" We enjoyed our stay. The buffet is the same most days, but there is local restaurants around which we enjoyed. I mean given the price point that was a given. Staff was friendly and hard working.
2
Jose
1 abr 2024
·
Se alojó 3 noches
I will start by saying do your homework. This was our fourth time to Cancun over the years and our worst one by far. The supposedly Front Desk Boss - Elias Valderamma as his signature states on his emails and who was never available for his guests when needed, does not seem to care. We had so many inconveniences during our 3 night stay in February in the Master Suite Garden View that is seemed to never end. From backed up toilet multiple times, shower backing up, room was serviced old towels taken and none left behind, minimum of 2 water bottles daily for family of 5 and we were asked to save bottles and refill at lobby water dispenser which was not working, water park was closed 2 days, miniature golf was deserted, kayaking was closed, last day we woke up to part of room flooded down the hallway into the bath from AC malfunctioning. At check out we let front desk know and his response was unit must have frozen and asked if Manager was available to address the issues we left for him with employees and once again no one. They let me know they would relay the message. Hours later after we left the Country we received an email from Mr Manager saying how sorry he was for the inconveniences we went through and invited us back and would give us an upgrade to make up. I could not believe he wanted us to go back, he should have taken care of us when there. We replied back to his email very civil. Asked for some compensation, he has declined.
I will start by saying do your homework. This was our fourth time to Cancun over the years and our worst one by far. The supposedly Front Desk Boss - Elias Valderamma as his signature states on his emails and who was never available for his guests when needed, does not seem to care. We had so many inconveniences during our 3 night stay in February in the Master Suite Garden View that is seemed to never end. From backed up toilet multiple times, shower backing up, room was serviced old towels taken and none left behind, minimum of 2 water bottles daily for family of 5 and we were asked to save bottles and refill at lobby water dispenser which was not working, water park was closed 2 days, miniature golf was deserted, kayaking was closed, last day we woke up to part of room flooded down the hallway into the bath from AC malfunctioning. At check out we let front desk know and his response was unit must have frozen and asked if Manager was available to address the issues we left for him with employees and once again no one. They let me know they would relay the message. Hours later after we left the Country we received an email from Mr Manager saying how sorry he was for the inconveniences we went through and invited us back and would give us an upgrade to make up. I could not believe he wanted us to go back, he should have taken care of us when there. We replied back to his email very civil. Asked for some compensation, he has declined.
6
Dwayne
19 mar 2025
·
Se alojó 6 noches
Customer service was horrible, the food was the same each day.
Customer service was horrible, the food was the same each day.
2
Jose
15 feb 2025
·
Se alojó 5 noches
The attitude of employees is bad, you pay for a service and they make u feel like if you are asking for a favor. Like a beggar. I would never recommend this hotel to my friends or family. The worst place I have ever visited
The attitude of employees is bad, you pay for a service and they make u feel like if you are asking for a favor. Like a beggar. I would never recommend this hotel to my friends or family. The worst place I have ever visited
6
Ramon
8 ago 2023
·
Se alojó 2 noches
Sobre la llegada aunque arribamos temprano 10am, no nos dejaron quedarnos en el área hasta la entrega de brazaletes, El clima en la habitación no funcionó adecuadamente aunque hice tres reportes, nos quisieron cambiar de habitación a las 10. 30 de la noche y eso por quejarnos repetidamente ya que no podíamos descansar adecuadamente, SOLICITE APOYO PARA VESTIR EL SOFACAMA en recepción con armando y solo decían que ya irian pronto pero en ninguno de los dos días lo vistieron En el bar principal tardaban las bebidas siempre y si pedíamos tragos compuestos como Mojitos, Mimosas, Daiquiris de mangos o baileys Siempre decían que no tenían o que solo eran para vip de pulseras negras Aunque acababa yo de pedirle al (cantinero Jonnie) o (cantinero Rodolfo) del bar de la alberca principal vino otro huesped con dinero en mano y a él si les dieron ya que lo tenían guardado en el refri, En el bar del lobby solicite café expreso con baileys y me dijo el cantinero que eran solo para vip de pulseras negras Si quería yo, ME PODRÍA HACER EL FAVOR de darme solo café americano y ni leche tenían solo con crema de sobres en polvo, Para mi check out me comentaron (kelly y Martín Recepción) que para mi salida solo podría tomar desayuno y que hasta hay acababa mis derechos de huesped aunque entregues a las 12pm la habitación y haya abiertos restaurantes desde las 11am en el waterpark, 11.30 am en el Lunch Ya no podría ni siquiera tomar un snack para antes de dejar la habitación
Sobre la llegada aunque arribamos temprano 10am, no nos dejaron quedarnos en el área hasta la entrega de brazaletes, El clima en la habitación no funcionó adecuadamente aunque hice tres reportes, nos quisieron cambiar de habitación a las 10. 30 de la noche y eso por quejarnos repetidamente ya que no podíamos descansar adecuadamente, SOLICITE APOYO PARA VESTIR EL SOFACAMA en recepción con armando y solo decían que ya irian pronto pero en ninguno de los dos días lo vistieron En el bar principal tardaban las bebidas siempre y si pedíamos tragos compuestos como Mojitos, Mimosas, Daiquiris de mangos o baileys Siempre decían que no tenían o que solo eran para vip de pulseras negras Aunque acababa yo de pedirle al (cantinero Jonnie) o (cantinero Rodolfo) del bar de la alberca principal vino otro huesped con dinero en mano y a él si les dieron ya que lo tenían guardado en el refri, En el bar del lobby solicite café expreso con baileys y me dijo el cantinero que eran solo para vip de pulseras negras Si quería yo, ME PODRÍA HACER EL FAVOR de darme solo café americano y ni leche tenían solo con crema de sobres en polvo, Para mi check out me comentaron (kelly y Martín Recepción) que para mi salida solo podría tomar desayuno y que hasta hay acababa mis derechos de huesped aunque entregues a las 12pm la habitación y haya abiertos restaurantes desde las 11am en el waterpark, 11.30 am en el Lunch Ya no podría ni siquiera tomar un snack para antes de dejar la habitación
10
Sokhna
9 may 2025
·
Se alojó 2 noches
Everyone is very welcoming
Everyone is very welcoming
4
john
24 abr 2025
·
Se alojó 2 noches
servicen i poolbaren kan vara den absolut sämsta i hela världen snåla vidrigt slö personal mvh John
servicen i poolbaren kan vara den absolut sämsta i hela världen snåla vidrigt slö personal mvh John
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Fuera de la Zona Hotelera, cerca del ferry a Isla Mujeres, el entorno es más tranquilo pero menos conveniente, con poco cerca. Varios mencionan las algas en una pequeña playa y el puerto deportivo adyacente que afectan la calidad del agua.
Reseñas de huéspedes relacionadas
8
marc
19 feb 2024
·
Se alojó 8 noches
Beach few steps outside door was great, the Food was decent id say 4 star, was fresh daily, the couple things that werent good, beds are very firm, walls are not insulated, you hear everything from people all around you, locks on doors are ok but not great, the worse part of this trip was no shuttle from airport or to airport, kinda stressful, the taxi dudes at airport charged us $120 usd to get to resort, ripoff and all the taxi dudes at airport are in on it so you will have difficult time finding cheaper, to airport from resort was $43.00 so that was reasonable, but we left resort at 330am so plan accordingly day or 2 before. Overall was good experience, water taxi and church walking distance was great, the resort has 2 good restaurants, both have good food, overall good time and place.
Beach few steps outside door was great, the Food was decent id say 4 star, was fresh daily, the couple things that werent good, beds are very firm, walls are not insulated, you hear everything from people all around you, locks on doors are ok but not great, the worse part of this trip was no shuttle from airport or to airport, kinda stressful, the taxi dudes at airport charged us $120 usd to get to resort, ripoff and all the taxi dudes at airport are in on it so you will have difficult time finding cheaper, to airport from resort was $43.00 so that was reasonable, but we left resort at 330am so plan accordingly day or 2 before. Overall was good experience, water taxi and church walking distance was great, the resort has 2 good restaurants, both have good food, overall good time and place.
8
christian dayanny
30 mar 2025
·
Se alojó 5 noches
Hotel needs love , the beach is dirty, not because the hotel they do a really good cleaning every day , but the hotel have a port next to it , and the workers of the boats do not disposed the garbage the correct way. The hotel food is limited but excellent, the proteins are very tender never dry. The entertainment is really good too.
Hotel needs love , the beach is dirty, not because the hotel they do a really good cleaning every day , but the hotel have a port next to it , and the workers of the boats do not disposed the garbage the correct way. The hotel food is limited but excellent, the proteins are very tender never dry. The entertainment is really good too.
8
HOA
27 ene 2024
·
Se alojó 4 noches
quiet, safe, close to ferry
quiet, safe, close to ferry
8
SURRENDRA
23 dic 2024
·
Se alojó 5 noches
Good for family. Away from the busy downtown area yet close cab ride away.
Good for family. Away from the busy downtown area yet close cab ride away.
6
CYNTHIA
8 jul 2025
·
Se alojó 6 noches
The area around this resort stinks. Additionally, much seaweed in the water, but staff does rake it out regularly. Coverings on beds on the beach were dirty and not changed regularly. Room description inaccurate- reserved a suite, which stated it had a living room, but it was just a large bedroom with just a large bed and not even a chair. Sink drain partially stopped up and housekeeping didn't report it for 5 days. Tub drain had green mold coming up in it. Very limited food choices in the one buffet- same thing basically every day for lunch and dinner. Would not recommend this resort .
The area around this resort stinks. Additionally, much seaweed in the water, but staff does rake it out regularly. Coverings on beds on the beach were dirty and not changed regularly. Room description inaccurate- reserved a suite, which stated it had a living room, but it was just a large bedroom with just a large bed and not even a chair. Sink drain partially stopped up and housekeeping didn't report it for 5 days. Tub drain had green mold coming up in it. Very limited food choices in the one buffet- same thing basically every day for lunch and dinner. Would not recommend this resort .
2
zouhair
25 jul 2025
·
Se alojó 6 noches
Bad staf bad location
Bad staf bad location
10
Cecilia Andrea
25 jul 2025
·
Se alojó 8 noches
We stayed at All Ritmo from July 15 through July 23. We had an amazing experience. I asked for an upgrade when we checked in and was given one for a small increase in price. Our room was on the 4th floor overlooking the beautiful clear blue waters. The room was enormous, with a beautiful balcony, a large bedroom with two queens beds, a full kitchen, living room and bathroom and walk in closet. The staff was incredibly nice, courteous and helpful. We took advantage of everything they had to offer, the pool was clean, warm, three Jacuzzi tubs and the beach just five steps down. My kids loved the pool games and activities. The trivia games were fun and not to mention the amazing water park. What really drew me to this hotel was the location. It was not in the middle of the Cancun chaos and strip. We were only 15 minutes away, apart from the traffic and noise of the Cancun hotel strip. The restaurants were very accommodating. I had my daughter she is 12 years old and my son who's is 17 and the Ostras restaurant accommodated us at a 6pm reservation. Amazing seafood dinner, shrimp bisque soup overlooking the ocean. Our vacation was absolutely amazing. Thank you Bernardo, Dana, Kevin and the amazing staff. I would recommend All Ritmo 110%. Cecilia from West Islip, New York!!
We stayed at All Ritmo from July 15 through July 23. We had an amazing experience. I asked for an upgrade when we checked in and was given one for a small increase in price. Our room was on the 4th floor overlooking the beautiful clear blue waters. The room was enormous, with a beautiful balcony, a large bedroom with two queens beds, a full kitchen, living room and bathroom and walk in closet. The staff was incredibly nice, courteous and helpful. We took advantage of everything they had to offer, the pool was clean, warm, three Jacuzzi tubs and the beach just five steps down. My kids loved the pool games and activities. The trivia games were fun and not to mention the amazing water park. What really drew me to this hotel was the location. It was not in the middle of the Cancun chaos and strip. We were only 15 minutes away, apart from the traffic and noise of the Cancun hotel strip. The restaurants were very accommodating. I had my daughter she is 12 years old and my son who's is 17 and the Ostras restaurant accommodated us at a 6pm reservation. Amazing seafood dinner, shrimp bisque soup overlooking the ocean. Our vacation was absolutely amazing. Thank you Bernardo, Dana, Kevin and the amazing staff. I would recommend All Ritmo 110%. Cecilia from West Islip, New York!!
6
Sergey
16 ene 2025
·
Se alojó 5 noches
The property very old,clining staff not friendly.Not walkable.
The property very old,clining staff not friendly.Not walkable.
8
Lilian
18 dic 2022
·
Se alojó 7 noches
Muy buena relación calidad precio. Para ir con niños pequeños es un hotel que en una habitación con vista al mar te queda todo dentro del hotel muy cerca pues en general está lejos de la zona hotelera (sin Uber los taxis son super caros y pésimo servicio) El parque acuático divertido para los niños. La comida no es buenísima pero tampoco horrible como leí en algunos comentarios. La alberca fría por ser diciembre pero en el horario de máximo sol muy bien. El personal amable, nuestro cuarto siempre estuvo limpio. Muy cerca del ferry para ir a isla mujeres. Me gustó mucho lo cerca que del cuarto teníamos la playa.
Muy buena relación calidad precio. Para ir con niños pequeños es un hotel que en una habitación con vista al mar te queda todo dentro del hotel muy cerca pues en general está lejos de la zona hotelera (sin Uber los taxis son super caros y pésimo servicio) El parque acuático divertido para los niños. La comida no es buenísima pero tampoco horrible como leí en algunos comentarios. La alberca fría por ser diciembre pero en el horario de máximo sol muy bien. El personal amable, nuestro cuarto siempre estuvo limpio. Muy cerca del ferry para ir a isla mujeres. Me gustó mucho lo cerca que del cuarto teníamos la playa.
10
Angie
27 jun 2025
·
Se alojó 5 noches
This was a very clean and welcoming place. We stayed next to a ferry station. The building itself is beautiful, but it could use some updates. Our room was cleaned early mornings throughout our stay. The food was okay. The service was excellent. The beach had seaweed, but the hotel was very good at keeping it clean. Everyday workers were there cleaning the beach and raking the sand. Tbe hotel has a waterpark and a kids club. They also had mini discos, movies, games and tons of things to do for little ones.
This was a very clean and welcoming place. We stayed next to a ferry station. The building itself is beautiful, but it could use some updates. Our room was cleaned early mornings throughout our stay. The food was okay. The service was excellent. The beach had seaweed, but the hotel was very good at keeping it clean. Everyday workers were there cleaning the beach and raking the sand. Tbe hotel has a waterpark and a kids club. They also had mini discos, movies, games and tons of things to do for little ones.
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Comida
La comida se describe ampliamente como básica y repetitiva, con variedad limitada y opciones de refrigerios; varios señalan bebidas aguadas o de marcas limitadas y cargos adicionales o reservas difíciles de conseguir para las cenas especiales. A algunos huéspedes les gustó el buffet o el restaurante de mariscos Ostras, pero las expectativas deben ser modestas.
Reseñas de huéspedes relacionadas
4
Emily
1 abr 2024
·
Se alojó 4 noches
This property has so much potential to be great. However, the food selection was not great. The buffet was limited, the snacks were repetitive, and you barely could make a special dinner reservation. It’s bad when you go to an all inclusive and have to Uber eats food because it was terrible. The room had a mini fridge but it was the first all inclusive without complementary drinks inside We did enjoy the waterpark for the kids and the pool/beach area was nice.
This property has so much potential to be great. However, the food selection was not great. The buffet was limited, the snacks were repetitive, and you barely could make a special dinner reservation. It’s bad when you go to an all inclusive and have to Uber eats food because it was terrible. The room had a mini fridge but it was the first all inclusive without complementary drinks inside We did enjoy the waterpark for the kids and the pool/beach area was nice.
4
SHIQI
28 abr 2025
·
Se alojó 5 noches
While many reviews have noted that this is an older resort, it's worth reiterating. One downside was the resort’s practice of rinsing and reusing single-use drink cups, which felt unhygienic. The food options were typical of a budget all-inclusive — fairly generic and uninspired. If you consider yourself a foodie, you’ll likely end up wanting to dine elsewhere, and unfortunately, the resort’s location makes eating out quite inconvenient. Overall, if you're seeking a true all-inclusive experience, I would recommend investing in a resort at least double the price. On the other hand, if your goal is to explore, stay active, and sample local cuisine, it would be better to skip the all-inclusive model altogether and book a regular hotel instead.
While many reviews have noted that this is an older resort, it's worth reiterating. One downside was the resort’s practice of rinsing and reusing single-use drink cups, which felt unhygienic. The food options were typical of a budget all-inclusive — fairly generic and uninspired. If you consider yourself a foodie, you’ll likely end up wanting to dine elsewhere, and unfortunately, the resort’s location makes eating out quite inconvenient. Overall, if you're seeking a true all-inclusive experience, I would recommend investing in a resort at least double the price. On the other hand, if your goal is to explore, stay active, and sample local cuisine, it would be better to skip the all-inclusive model altogether and book a regular hotel instead.
4
Almarosa
8 jun 2024
·
Se alojó 6 noches
The same food is served everyday. There is only one major restaurant and it is a buffet. Tip the bartenders if you want attentive services. The activieties are fun and the staff are nice for the most part. We had an issue with one specific employee, he was very rude and watched us like a hawk.
The same food is served everyday. There is only one major restaurant and it is a buffet. Tip the bartenders if you want attentive services. The activieties are fun and the staff are nice for the most part. We had an issue with one specific employee, he was very rude and watched us like a hawk.
6
Esteban
14 mar 2024
·
Se alojó 4 noches
Buffet need more variety, liquors are the rare cheapest not even economic know brands.
Buffet need more variety, liquors are the rare cheapest not even economic know brands.
4
Mikhail
13 ene 2024
·
Se alojó 9 noches
Location is great right on a beach, hotel stuff working hard and well. But !!! food is CATASTROFICO !!!! For 9 days, lunch and dinner were absolutely the same and with the exception of soup for lunch, dinner consists of shrimp, pasta ,rise, beans, vegetables and two types of hot food - meat and fish. Often there was not enough food for so many people, they was replaced it with yesterday's dry meat instead of what it should have been. dessert is absolutely the same for breakfast, lunch and dinner. alcohol is only the cheapest. the glasses were clean right there at the bar in soapy water and then rinsed under the tap. There are no drinks in the minibar in the room, only two bottles of water per day per room.
Location is great right on a beach, hotel stuff working hard and well. But !!! food is CATASTROFICO !!!! For 9 days, lunch and dinner were absolutely the same and with the exception of soup for lunch, dinner consists of shrimp, pasta ,rise, beans, vegetables and two types of hot food - meat and fish. Often there was not enough food for so many people, they was replaced it with yesterday's dry meat instead of what it should have been. dessert is absolutely the same for breakfast, lunch and dinner. alcohol is only the cheapest. the glasses were clean right there at the bar in soapy water and then rinsed under the tap. There are no drinks in the minibar in the room, only two bottles of water per day per room.
6
Tamara Ann
20 feb 2025
·
Se alojó 9 noches
The price of our vacation was very good!! But you get what you pay for!! Check in was quick. We had adjoining rooms with friends. There bathroom was smaller with tub. Ours had a nice walk in shower. Our safe was very very old and did not feel comfortable leaving valuables in it so we used theirs. Housekeeping was excellent!! The fridge is stocked with water only. Gift shop has lots of items! The “water park” is nice & clean and kids seemed to have fun. There are no chairs on the beach!! There is no wait staff at the pool area!! You need to pay 20$ extra per day to get top shelf liquor (Bacardi, absolute etc) This is the first resort where the bartenders do not remember your name or what you are drinking. Snack bar food was good. reservations are required at Osters and food was very good as was the every other night of Mexican or Italian. Buffet was not good lacking variety and taste. Activity staff are fun and friendly. Overall we had a good vacation! Will we return? No. Will we recommend? No! 🇲🇽🏝️☀️🍹
The price of our vacation was very good!! But you get what you pay for!! Check in was quick. We had adjoining rooms with friends. There bathroom was smaller with tub. Ours had a nice walk in shower. Our safe was very very old and did not feel comfortable leaving valuables in it so we used theirs. Housekeeping was excellent!! The fridge is stocked with water only. Gift shop has lots of items! The “water park” is nice & clean and kids seemed to have fun. There are no chairs on the beach!! There is no wait staff at the pool area!! You need to pay 20$ extra per day to get top shelf liquor (Bacardi, absolute etc) This is the first resort where the bartenders do not remember your name or what you are drinking. Snack bar food was good. reservations are required at Osters and food was very good as was the every other night of Mexican or Italian. Buffet was not good lacking variety and taste. Activity staff are fun and friendly. Overall we had a good vacation! Will we return? No. Will we recommend? No! 🇲🇽🏝️☀️🍹
8
Carmen
5 mar 2024
·
Se alojó 3 noches
The food was good but the hours are so limited, and snacks so poor just hamburgers and hot dogs.
The food was good but the hours are so limited, and snacks so poor just hamburgers and hot dogs.
6
lourdes sotamba
12 ene 2025
·
Se alojó 7 noches
They have the same food everyday
They have the same food everyday
2
Jean Carlos
17 jun 2025
·
Se alojó 2 noches
Food - very limited choices or never enough. Drinks - don't know how to make many drinks. May have to do with not enough varieties of alcohol Service attendant lack courtesy. If you don't understand money conversion, you will get swindled Room - very basic, dingy, cheap, felt unclean Event calendar - was never updated Reservations - never on time Overall - will not recommend. The worst all inclusive I ever stayed at
Food - very limited choices or never enough. Drinks - don't know how to make many drinks. May have to do with not enough varieties of alcohol Service attendant lack courtesy. If you don't understand money conversion, you will get swindled Room - very basic, dingy, cheap, felt unclean Event calendar - was never updated Reservations - never on time Overall - will not recommend. The worst all inclusive I ever stayed at
10
adam
5 mar 2024
·
Se alojó 6 noches
Our stay at all ritmo was wonderful. Very friendly staff and bartenders. The buffet food was slightly different for each meal which we liked, everyone has options. The onsite seafood restaurant was incredible! The only low point for us was the Italian restaurant.. We left our meals and went back to the buffet instead! Extra shout-out to the bartender, Esteban - he makes a killer espresso martini and remembered our drink preferences for the whole stay. Tell him Adam and Kate say muchas gracias!
Our stay at all ritmo was wonderful. Very friendly staff and bartenders. The buffet food was slightly different for each meal which we liked, everyone has options. The onsite seafood restaurant was incredible! The only low point for us was the Italian restaurant.. We left our meals and went back to the buffet instead! Extra shout-out to the bartender, Esteban - he makes a killer espresso martini and remembered our drink preferences for the whole stay. Tell him Adam and Kate say muchas gracias!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Yave
18 ago 2026
·
Se alojó 6 noches
Ideal para Familias y personal muy atento
Ideal para Familias y personal muy atento
2
martin
11 jul 2026
·
Se alojó 2 noches
Un fraude se mencionan 5 restaurantes a la carta y no esta a abierto ninguno comida solo tienen en un buffet hasta las 9 pm toda la comida tiene sabor a recalentada el baño se sale el agua por abajo de la tina además de exceso tiene humedad no me volveria hospedar ni gratis trate de pedir reembolso por parte de expedia y nunca pude al igual consideraré eso
Un fraude se mencionan 5 restaurantes a la carta y no esta a abierto ninguno comida solo tienen en un buffet hasta las 9 pm toda la comida tiene sabor a recalentada el baño se sale el agua por abajo de la tina además de exceso tiene humedad no me volveria hospedar ni gratis trate de pedir reembolso por parte de expedia y nunca pude al igual consideraré eso
8
Selenia
20 jun 2026
·
Se alojó 3 noches
Nos cambiaron de habitación por un tema de inundación, la comida del buffet no hay mucha variedad. El personal del parque no son nada amables. Todo lo demás ok.
Nos cambiaron de habitación por un tema de inundación, la comida del buffet no hay mucha variedad. El personal del parque no son nada amables. Todo lo demás ok.
10
marco antonio
1 jun 2026
·
Se alojó 8 noches
Todo excelente muy recomendable al 💯%. Con confianza en todos sus aspectos.
Todo excelente muy recomendable al 💯%. Con confianza en todos sus aspectos.
6
Jesus
4 may 2026
·
Se alojó 1 noche
Mala eficiencia para apoderarse ingresar A wifi
Mala eficiencia para apoderarse ingresar A wifi
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-31: 65.04489515266418USD
- 2026-11-01: 61.8323615737915USD
- 2026-11-02: 59.49327654876709USD
- 2026-11-03: 62.06847285881042USD
- 2026-11-04: 59.79182279052734USD
- 2026-11-05: 61.23515373897553USD
- 2026-11-06: 59.34962146320343USD
- 2026-11-07: 58.90973143405914USD
- 2026-11-08: 58.898969585418705USD
- 2026-11-09: 62.941366017532346USD
- 2026-11-10: 46.1345840051651USD
- 2026-11-11: 62.049999562454225USD
- 2026-11-12: 62.049999562454225USD
- 2026-11-13: 58.863091060256956USD
- 2026-11-14: 62.809997981071476USD
- 2026-11-15: 66.07519583473206USD
- 2026-11-16: 58.95091184654236USD
- 2026-11-17: 62.049999562454225USD
- 2026-11-18: 62.275964205741886USD
- 2026-11-19: 61.968305211639404USD
- 2026-11-20: 58.099999518013USD
- 2026-11-21: 66.14424853801728USD
- 2026-11-22: 66.16776311321259USD
- 2026-11-23: 66.14424853801728USD
- 2026-11-24: 65.99649207305909USD
- 2026-11-25: 62.049999562454225USD
- 2026-11-26: 62.31999849472046USD
- 2026-11-27: 65.89080465278626USD
- 2026-11-28: 62.49000067062378USD
- 2026-11-29: 65.89080465278626USD
- 2026-11-30: 63.09161748828888USD
- 2026-12-01: 65.89080465278626USD
- 2026-12-02: 61.65349016494751USD
- 2026-12-03: 65.89080465278626USD
- 2026-12-04: 61.7399993642807USD
- 2026-12-05: 66.14424853801728USD
- 2026-12-06: 66.10732757892609USD
- 2026-12-07: 66.07519583473206USD
- 2026-12-08: 62.376131852912906USD
- 2026-12-09: 66.14424853801728USD
- 2026-12-10: 62.5109433391571USD
- 2026-12-11: 66.14424853801728USD
- 2026-12-12: 66.14424853801728USD
- 2026-12-13: 60.8512731721878USD
- 2026-12-14: 67.67073068141937USD
- 2026-12-15: 65.97720277309418USD
- 2026-12-16: 62.539999048805235USD
- 2026-12-17: 65.00520149021149USD
- 2026-12-18: 59.939997937965394USD
- 2026-12-19: 64.91880336990357USD
- 2026-12-20: 62.134825487327575USD
- 2026-12-21: 83.58385630187988USD
- 2026-12-22: 83.58385630187988USD
- 2026-12-23: 82.94349426574708USD
- 2026-12-24: 276.50059268417357USD
- 2026-12-25: 305.76323401184084USD
- 2026-12-26: 343.4548081130981USD
- 2026-12-27: 360.90166591949463USD
- 2026-12-28: 360.90166591949463USD
- 2026-12-29: 440.3346870269775USD
- 2026-12-30: 360.55000681457517USD
- 2026-12-31: 360.55000681457517USD
Este alojamiento no permite realizar el registro de entrada fuera del horario establecido. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Piscina disponible de 06:00 a 20:00.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con este complejo antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- La cena de gala de Navidad tiene un coste adicional que se incluye en el precio total mostrado para estancias del día 25 de diciembre.
- La cena de gala de Año Nuevo tiene un coste adicional que se incluye en el precio total mostrado para estancias del día 1 de enero.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Este alojamiento no acepta mascotas ni perros guía.
- Se recomienda acceder a este alojamiento en coche.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Guardería infantil/Niñera
Centro de negocios
Mostrador turístico
Actividades
Piscina
Pistas de tenis
Playa privada
Jardín
Campo de golf (cercano)
Playa (cercana)
Buceo
Ciclismo
Karaoke
Billares
Pesca
Minigolf
Zona de juegos
Piscina infantil
Piscina al aire libre
Música en directo
Bicycle Tour Information
Evening Entertainment
Muebles de exterior
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)
Water Park
Internet
WiFi gratuito
Servicios
Centro de negocios
Mostrador turístico
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Caja fuerte
Cajero automático
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Bingo
Concierge Services
General
Restaurante
Habitaciones para no fumadores
Servicio de masajes
Solárium
Club infantil
Bar en la piscina
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite