KOI Resort & Residence Da Nang - Inclusive Spa access
86 $US
/nuit
Moyenne pour octobre
Prix pour KOI Resort & Residence Da Nang - Inclusive Spa access
Sélectionnez les dates pour voir les prix et les disponibilités
86 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À KOI Resort & Residence Da Nang - Inclusive Spa access, les prix par nuit s'élèvent en moyenne à 80 $US pendant le mois le moins cher (février) et à 149 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 81 $US |
| février | 80 $US |
| mars | 82 $US |
| avril | 87 $US |
| mai | 84 $US |
| juin | 124 $US |
| juillet | 149 $US |
| août | 121 $US |
| septembre | 94 $US |
| octobre | 86 $US |
| novembre | 84 $US |
| décembre | 90 $US |
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oct. · 86 $US
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Le plus cher : juillet (env. 149 $US)
Le moins cher : février (env. 80 $US)
À propos de cet établissement
Si pour vous, le plaisir passe avant tout, n'hésitez pas à profiter des infrastructures de loisirs de l'hébergement qui incluent notamment une piscine extérieure, un hammam et un centre de fitness. Parmi les services et équipements offerts ...
Équipements
Si pour vous, le plaisir passe avant tout, n'hésitez pas à profiter des infrastructures de loisirs de l'hébergement qui incluent notamment une piscine extérieure, un hammam et un centre de fitness. Parmi les services et équipements offerts par ce complexe touristique vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de banquet. Une navette gratuite vous conduit jusqu'à la plage.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et une consigne à bagages. Les espaces événements de ce complexe touristique comprennent un centre de conférence et 4 des salles de réunion. Un parking avec voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour dans ce complexe touristique, vous pourrez manger dans un des 3 restaurants ou profiter du service d'étage (horaires limités). Pour que vous puissiez faire connaissance avec les autres convives, l'hébergement vous invite à participer à une réception gratuite organisée tous les jours. Détendez-vous devant un verre au bar à la plage ou dans un des 3 bars/lounges de l'hébergement. Un petit déjeuner buffet gratuit est servi tous les jours de 06 h 30 à 09 h 30.
Chambres
Les 174 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une TV connectée. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes numériques. Une salle de bain privée avec des articles de toilette gratuits et un bidet est à votre disposition. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Emplacement
En choisissant KOI Resort & Residence Da Nang - Inclusive Spa access à Municipalité de Da Nang, vous profiterez d'un séjour au bord de la plage, à 3 min à pied de Plage de Non Nuoc et à 2 minutes en voiture de Plage de My Khe. Ce complexe touristique au bord de la plage se trouve à 5,2 km de Fleuve Han et à 9 km de Pont Dragon.
À proximité
Marble Mountains(0.1 miles)
Plage de Non Nuoc(0.2 miles)
Temple Non Nước(0.3 miles)
Grotte Am Phu(0.3 miles)
Sculpture Non Nuoc(0.8 miles)
Plage de My Khe(1 miles)
Club de Jeux Crown(1.7 miles)
Plage de Bac My An(2.5 miles)
Legend Da Nang Golf Resort(3 miles)
Fleuve Han(3.1 miles)
Plage Vanessa(3.1 miles)
Club de golf Montgomerie Links(3.5 miles)
Place Nguyễn Văn Thoại(4 miles)
Complexe Sportif Tuyen Son(4.5 miles)
Pont Trần Thị Lý(4.7 miles)
L'aéroport principal le plus proche est : Aéroport international de Da Nang (DAD)(7.2 miles)
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Emplacement
11 Trường Sa, Danang, Vietnam
Marble Mountains (0.1 miles)
Plage de Non Nuoc (0.2 miles)
Temple Non Nước (0.3 miles)
Grotte Am Phu (0.3 miles)
Sculpture Non Nuoc (0.8 miles)
Plage de My Khe (1 miles)
Options de chambre
7
Bungalow Standard
3× Très Grands Lits Doubles
1711 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
5
Villa « Premier »
3× Très Grands Lits Doubles
2799 ft²
ClimatisationWi-Fi (gratuit)Salon séparéPiscine privée
7
Appartement Présidentiel
3× Très Grands Lits Doubles
Couchages 6
ClimatisationWi-Fi (gratuit)Salon séparéPiscine privée
5
Studio Signature
2 Lits Simples
Couchages 3
452 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
Studio Deluxe
2 Lits Simples
Couchages 3
452 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
11
Villa Luxe
3× Très Grands Lits Doubles
et 1 Lit Simple
Couchages 7
3122 ft²
ClimatisationWi-Fi (gratuit)Salon séparéPiscine privée
10
Chambre Deluxe avec lits jumeaux
2 Lits Simples
Couchages 3
484 ft²
ClimatisationWi-Fi (gratuit)Baignoire et douche séparées
9
Suite Majestueuse
1 Très Grand Lit Double
Couchages 2
1722 ft²
ClimatisationWi-Fi (gratuit)Salon séparéPiscine privée
6
Chambre Double Deluxe
1 Très Grand Lit Double
Couchages 3
484 ft²
ClimatisationWi-Fi (gratuit)Baignoire et douche séparées
15
Villa Premium
3× Très Grands Lits Doubles
et 1 Lit Simple
Couchages 7
3111 ft²
ClimatisationWi-Fi (gratuit)Salon séparéPiscine privée
11
Villa Familiale
3× Très Grands Lits Doubles
2788 ft²
ClimatisationWi-Fi (gratuit)Salon séparéPiscine privée
5
Deluxe Studio with Mountain view
1 Lit Double
Couchages 3
452 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur KOI Resort & Residence Da Nang - Inclusive Spa access
8.3
Très bien
Basé sur 2 392 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après les avis, le KOI Resort & Residence Da Nang - Accès inclus au spa est apprécié pour son personnel accueillant, ses villas spacieuses, son emplacement en bord de mer et son petit-déjeuner généreux, mais les clients signalent également un manque de constance en matière de propreté, d'entretien et de service, notamment des problèmes de climatisation et d'eau chaude.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après les avis, le KOI Resort & Residence Da Nang - Accès inclus au spa est apprécié pour son personnel accueillant, ses villas spacieuses, son emplacement en bord de mer et son petit-déjeuner généreux, mais les clients signalent également un manque de constance en matière de propreté, d'entretien et de service, notamment des problèmes de climatisation et d'eau chaude.
Plusieurs avis soulignent des jardins attrayants et un emplacement idéal à proximité des Montagnes de Marbre, Da Nang et Hoi An étant accessibles en quelques minutes. Certains notent que les installations sont encore en phase de développement ou manquent de constance, notamment des limitations en matière de salle de sport ou de spa, ainsi qu'une fréquentation occasionnelle de la piscine ou une eau trouble. Dans l'ensemble, attendez-vous à une expérience de séjour pittoresque, mais la fiabilité peut varier.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les piscines, l'accès à la plage et les soins spa reçoivent les éloges de plusieurs clients, et de nombreuses villas disposent de piscines privées. D'autres signalent que certaines installations sont encore limitées, avec des problèmes de climatisation dans la salle de sport ou le spa, ainsi qu'une fréquentation occasionnelle de la piscine ou une eau trouble.
Avis de voyageur à ce sujet
10
Terence
30 sept. 2025
·
A séjourné 4 nuits
Sea was rough during rainy season. However hotel facilities meet all expectations. Meal choices were adequate. Koi resort is a place away from cities, yet a pleasant short distance from Danang and Hoi An. A relaxing 4 nights indeed.
Sea was rough during rainy season. However hotel facilities meet all expectations. Meal choices were adequate. Koi resort is a place away from cities, yet a pleasant short distance from Danang and Hoi An. A relaxing 4 nights indeed.
10
Brenda
1 avr. 2025
·
A séjourné 3 nuits
We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.
We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.
10
Ryan
4 janv. 2025
·
A séjourné 1 nuit
Here’s a good review for a resort in English: "I just had a fantastic stay at KOI Resort & Residence Da Nang. From the moment I arrived, I was greeted with warm hospitality from the staff. The room was beautifully decorated and spotless, with a stunning ocean view. The amenities, like the infinity pool and spa, were amazing and provided the perfect relaxation. The food at the restaurant was delicious, especially the fresh seafood. I will definitely be returning and recommending it to my friends!"
Here’s a good review for a resort in English: "I just had a fantastic stay at KOI Resort & Residence Da Nang. From the moment I arrived, I was greeted with warm hospitality from the staff. The room was beautifully decorated and spotless, with a stunning ocean view. The amenities, like the infinity pool and spa, were amazing and provided the perfect relaxation. The food at the restaurant was delicious, especially the fresh seafood. I will definitely be returning and recommending it to my friends!"
8
Bryan David
12 mai 2024
·
A séjourné 4 nuits
Ultimately positive. In its present state, probably a 3.5/5 rather than a 4/5, but the only way is forward for KOI Resort The staff are friendly, polite and try their best to be helpful. The room was big and clean with a nice balcony. The breakfast selection and setting are excellent, and the two pools are great KOI Resort is still clearly in its early stage. At the time of stay (May 6-10, 2024), the gym wasn't yet fully open (just a few cardio machines) and the spa hadn't yet opened either. The gym space has a lot of potential. A number of business facilities weren't yet open either Potentially a great stay a year from today when everything is fully set up. I feel like the hotel is barely running at 30% full capacity at this time
Ultimately positive. In its present state, probably a 3.5/5 rather than a 4/5, but the only way is forward for KOI Resort The staff are friendly, polite and try their best to be helpful. The room was big and clean with a nice balcony. The breakfast selection and setting are excellent, and the two pools are great KOI Resort is still clearly in its early stage. At the time of stay (May 6-10, 2024), the gym wasn't yet fully open (just a few cardio machines) and the spa hadn't yet opened either. The gym space has a lot of potential. A number of business facilities weren't yet open either Potentially a great stay a year from today when everything is fully set up. I feel like the hotel is barely running at 30% full capacity at this time
6
Anastasia Maria
7 août 2024
·
A séjourné 3 nuits
Beautiful facilities, pool and proximity to the beach. The bungalows are spacious. Food from the breakfast buffet is pretty good, decent spread. BUT- so many things went wrong during our stay. Our door lock stopped working twice. Key cards stopped working randomly. There were plumbing issues. Lots of the hardware in the bungalow was faulty, which is concerning considering this place just only opened in May (I stayed in August) The AC in the gym and the spa was broken, making it extremely uncomfortable. Occasional visits from lizards in the bungalow. The staff, however, even with their limited English, still tried their hardest to make our stay comfortable, regardless of the multiple mishaps. Especially Kim! She went above and beyond to make sure I had a nice birthday, and gave us her own personal # to personally contact her if we had any issues. I think this property has a long way to go though. I'd love to see it succeed... but more than half of the hotel was vacant and despite it looking luxurious, just as we started to relax and enjoy, there was yet another reminder that the hotel is not ready.
Beautiful facilities, pool and proximity to the beach. The bungalows are spacious. Food from the breakfast buffet is pretty good, decent spread. BUT- so many things went wrong during our stay. Our door lock stopped working twice. Key cards stopped working randomly. There were plumbing issues. Lots of the hardware in the bungalow was faulty, which is concerning considering this place just only opened in May (I stayed in August) The AC in the gym and the spa was broken, making it extremely uncomfortable. Occasional visits from lizards in the bungalow. The staff, however, even with their limited English, still tried their hardest to make our stay comfortable, regardless of the multiple mishaps. Especially Kim! She went above and beyond to make sure I had a nice birthday, and gave us her own personal # to personally contact her if we had any issues. I think this property has a long way to go though. I'd love to see it succeed... but more than half of the hotel was vacant and despite it looking luxurious, just as we started to relax and enjoy, there was yet another reminder that the hotel is not ready.
10
Thao
29 juin 2025
·
A séjourné 1 nuit
Nice resort, excellent service. We stayed in the Grand Suite and very happy with it. The suite offered a great view of the beach, city, and Marble mountain. The beach is so beautiful. We loved everything here and will be back whenever we visit Da Nang.
Nice resort, excellent service. We stayed in the Grand Suite and very happy with it. The suite offered a great view of the beach, city, and Marble mountain. The beach is so beautiful. We loved everything here and will be back whenever we visit Da Nang.
2
gail
24 août 2025
·
A séjourné 7 nuits
The room itself was a good size with decent amenities, but the overall cleanliness of the resort was extremely disappointing. The hallways were filthy with visible dirt everywhere. When we checked in, I started sneezing immediately, and it only stopped after I personally cleaned every surface in the room myself. Housekeeping was inconsistent and poorly done. Even after they “cleaned,” I often had to go over everything again. Turndown service was hit-or-miss, and when I called to request basic items like towels or coffee, they would either forget or only show up after a very long wait. On one occasion, I had to request fresh towels because the ones originally provided had hair on them, which is completely unacceptable. The toiletries were also terrible, the shampoo smelled like dish soap, and the body wash did nothing for the skin. One particularly frustrating policy was that Grab (food delivery service) drivers were not allowed onto the premises. This is an unreasonable rule, especially for guests who don’t want to leave the resort but still need to eat. On a positive note, the breakfast buffet had a good variety of options and was enjoyable. The spa was also a highlight, I had a wonderful massage, and the spa staff were friendly and professional. However, the overall experience was overshadowed by the lack of cleanliness and poor service. It was also strange that we were only given one key at check-in despite being two guests.
The room itself was a good size with decent amenities, but the overall cleanliness of the resort was extremely disappointing. The hallways were filthy with visible dirt everywhere. When we checked in, I started sneezing immediately, and it only stopped after I personally cleaned every surface in the room myself. Housekeeping was inconsistent and poorly done. Even after they “cleaned,” I often had to go over everything again. Turndown service was hit-or-miss, and when I called to request basic items like towels or coffee, they would either forget or only show up after a very long wait. On one occasion, I had to request fresh towels because the ones originally provided had hair on them, which is completely unacceptable. The toiletries were also terrible, the shampoo smelled like dish soap, and the body wash did nothing for the skin. One particularly frustrating policy was that Grab (food delivery service) drivers were not allowed onto the premises. This is an unreasonable rule, especially for guests who don’t want to leave the resort but still need to eat. On a positive note, the breakfast buffet had a good variety of options and was enjoyable. The spa was also a highlight, I had a wonderful massage, and the spa staff were friendly and professional. However, the overall experience was overshadowed by the lack of cleanliness and poor service. It was also strange that we were only given one key at check-in despite being two guests.
6
Brett
23 avr. 2025
·
A séjourné 3 nuits
The checking processes was inefficient. Waited well past the checkin time and had to approach staff 3 times before the keys were handed over. The villa we stayed in only had hot water for 1 of the 3 days which was dissapointing. The staff lack communication skills and seem very new to their roles. The food options at the hotel are not great and a little overpriced. The actual resort looks very nice and the villa, apart from the lack of hot water, was perfectly positioned close to the beach and pool. The pool itself does not have enough lounge chairs for the amount of people using it. The water is also very cloudy. Overall the experience was ok, but not up to expectations when considering the price of the room.
The checking processes was inefficient. Waited well past the checkin time and had to approach staff 3 times before the keys were handed over. The villa we stayed in only had hot water for 1 of the 3 days which was dissapointing. The staff lack communication skills and seem very new to their roles. The food options at the hotel are not great and a little overpriced. The actual resort looks very nice and the villa, apart from the lack of hot water, was perfectly positioned close to the beach and pool. The pool itself does not have enough lounge chairs for the amount of people using it. The water is also very cloudy. Overall the experience was ok, but not up to expectations when considering the price of the room.
10
Nathan
8 oct. 2025
·
A séjourné 4 nuits
The property looked better in person than it did on the website. The food was very good, and the access to the beach was very easy.
The property looked better in person than it did on the website. The food was very good, and the access to the beach was very easy.
10
Wayne Wai
6 févr. 2025
·
A séjourné 3 nuits
We stayed in a 3 bedroom villa and it was great. There is a small pool for each villa, but we never used it. We used the infinity pool near the beach. The breakfast is good. We also had complimentary afternoon tea, which was placed in a bird cage. We had one complimentary BBQ dinner. The Marble Mountains is across the street. The best part was the concierge service by Miss Kim. We communicated by Whatsapp and she helped us with any requirements quickly. She arranged meals and transportation to tourist spots. She helped retrieve my lost bag after we checked out. If luxury hotels can offer this type of service, this should be the norm. It made the stay 100% more enjoyable.
We stayed in a 3 bedroom villa and it was great. There is a small pool for each villa, but we never used it. We used the infinity pool near the beach. The breakfast is good. We also had complimentary afternoon tea, which was placed in a bird cage. We had one complimentary BBQ dinner. The Marble Mountains is across the street. The best part was the concierge service by Miss Kim. We communicated by Whatsapp and she helped us with any requirements quickly. She arranged meals and transportation to tourist spots. She helped retrieve my lost bag after we checked out. If luxury hotels can offer this type of service, this should be the norm. It made the stay 100% more enjoyable.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Certains clients ont trouvé le complexe impeccable et les chambres bien entretenues. D'autres signalent à plusieurs reprises des couloirs sales, des nuisibles ou des odeurs, des chambres poussiéreuses et un service de ménage irrégulier.
Avis de voyageur à ce sujet
10
Brenda
1 avr. 2025
·
A séjourné 3 nuits
We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.
We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.
8
Bryan David
12 mai 2024
·
A séjourné 4 nuits
Ultimately positive. In its present state, probably a 3.5/5 rather than a 4/5, but the only way is forward for KOI Resort The staff are friendly, polite and try their best to be helpful. The room was big and clean with a nice balcony. The breakfast selection and setting are excellent, and the two pools are great KOI Resort is still clearly in its early stage. At the time of stay (May 6-10, 2024), the gym wasn't yet fully open (just a few cardio machines) and the spa hadn't yet opened either. The gym space has a lot of potential. A number of business facilities weren't yet open either Potentially a great stay a year from today when everything is fully set up. I feel like the hotel is barely running at 30% full capacity at this time
Ultimately positive. In its present state, probably a 3.5/5 rather than a 4/5, but the only way is forward for KOI Resort The staff are friendly, polite and try their best to be helpful. The room was big and clean with a nice balcony. The breakfast selection and setting are excellent, and the two pools are great KOI Resort is still clearly in its early stage. At the time of stay (May 6-10, 2024), the gym wasn't yet fully open (just a few cardio machines) and the spa hadn't yet opened either. The gym space has a lot of potential. A number of business facilities weren't yet open either Potentially a great stay a year from today when everything is fully set up. I feel like the hotel is barely running at 30% full capacity at this time
2
Lenair
26 août 2025
·
A séjourné 7 nuits
After traveling from Dallas Texas to Da Nang Vietnam, my wife and I were very excited to get to our clean, comfortable, Grand Suite we reserved for my 60th birthday vacation getaway. When we got to our Grand Suite the temperature was at least 79 degrees or hotter because the AC was not working. The staff were already aware that the AC was not working before we were assigned to the suite, but never informed us. The room was invested with ants, the wet bar sink was half full of water with a continuous stream of water running all through the night, the hallways lead to the room hasn’t been vacuumed or clean. Seems like four weeks. They are dead cockroaches. You can see them as you walk the halls the grand suite is so dusty you find yourself sneezing from the dust. The bathroom countertops seem like they haven’t been thoroughly clean for weeks. it was such a letdown and disappointment, but we was too tired to try and find a new place after traveling for so many hours to get to the perfect getaway spot. We thought after three days calling to get the AC working and having 3 to 5 AC people to come out to tell us that they would have to take the entire unit out at 9:30 PM to get the AC working they decide to give us a new room on day three totally unacceptable. I have never been so disappointed.
After traveling from Dallas Texas to Da Nang Vietnam, my wife and I were very excited to get to our clean, comfortable, Grand Suite we reserved for my 60th birthday vacation getaway. When we got to our Grand Suite the temperature was at least 79 degrees or hotter because the AC was not working. The staff were already aware that the AC was not working before we were assigned to the suite, but never informed us. The room was invested with ants, the wet bar sink was half full of water with a continuous stream of water running all through the night, the hallways lead to the room hasn’t been vacuumed or clean. Seems like four weeks. They are dead cockroaches. You can see them as you walk the halls the grand suite is so dusty you find yourself sneezing from the dust. The bathroom countertops seem like they haven’t been thoroughly clean for weeks. it was such a letdown and disappointment, but we was too tired to try and find a new place after traveling for so many hours to get to the perfect getaway spot. We thought after three days calling to get the AC working and having 3 to 5 AC people to come out to tell us that they would have to take the entire unit out at 9:30 PM to get the AC working they decide to give us a new room on day three totally unacceptable. I have never been so disappointed.
2
Hitoshi
3 mai 2025
·
A séjourné 3 nuits
14:00にチェックインしたが、お客が多いとのことで、何時にチェックイン出来るかわからないと言われた。 またルームクリーニングも同様。 あり得ない対応、どちらも強いクレームを入れないと対応してくれない。
14:00にチェックインしたが、お客が多いとのことで、何時にチェックイン出来るかわからないと言われた。 またルームクリーニングも同様。 あり得ない対応、どちらも強いクレームを入れないと対応してくれない。
6
Anastasia Maria
7 août 2024
·
A séjourné 3 nuits
Beautiful facilities, pool and proximity to the beach. The bungalows are spacious. Food from the breakfast buffet is pretty good, decent spread. BUT- so many things went wrong during our stay. Our door lock stopped working twice. Key cards stopped working randomly. There were plumbing issues. Lots of the hardware in the bungalow was faulty, which is concerning considering this place just only opened in May (I stayed in August) The AC in the gym and the spa was broken, making it extremely uncomfortable. Occasional visits from lizards in the bungalow. The staff, however, even with their limited English, still tried their hardest to make our stay comfortable, regardless of the multiple mishaps. Especially Kim! She went above and beyond to make sure I had a nice birthday, and gave us her own personal # to personally contact her if we had any issues. I think this property has a long way to go though. I'd love to see it succeed... but more than half of the hotel was vacant and despite it looking luxurious, just as we started to relax and enjoy, there was yet another reminder that the hotel is not ready.
Beautiful facilities, pool and proximity to the beach. The bungalows are spacious. Food from the breakfast buffet is pretty good, decent spread. BUT- so many things went wrong during our stay. Our door lock stopped working twice. Key cards stopped working randomly. There were plumbing issues. Lots of the hardware in the bungalow was faulty, which is concerning considering this place just only opened in May (I stayed in August) The AC in the gym and the spa was broken, making it extremely uncomfortable. Occasional visits from lizards in the bungalow. The staff, however, even with their limited English, still tried their hardest to make our stay comfortable, regardless of the multiple mishaps. Especially Kim! She went above and beyond to make sure I had a nice birthday, and gave us her own personal # to personally contact her if we had any issues. I think this property has a long way to go though. I'd love to see it succeed... but more than half of the hotel was vacant and despite it looking luxurious, just as we started to relax and enjoy, there was yet another reminder that the hotel is not ready.
2
gail
24 août 2025
·
A séjourné 7 nuits
The room itself was a good size with decent amenities, but the overall cleanliness of the resort was extremely disappointing. The hallways were filthy with visible dirt everywhere. When we checked in, I started sneezing immediately, and it only stopped after I personally cleaned every surface in the room myself. Housekeeping was inconsistent and poorly done. Even after they “cleaned,” I often had to go over everything again. Turndown service was hit-or-miss, and when I called to request basic items like towels or coffee, they would either forget or only show up after a very long wait. On one occasion, I had to request fresh towels because the ones originally provided had hair on them, which is completely unacceptable. The toiletries were also terrible, the shampoo smelled like dish soap, and the body wash did nothing for the skin. One particularly frustrating policy was that Grab (food delivery service) drivers were not allowed onto the premises. This is an unreasonable rule, especially for guests who don’t want to leave the resort but still need to eat. On a positive note, the breakfast buffet had a good variety of options and was enjoyable. The spa was also a highlight, I had a wonderful massage, and the spa staff were friendly and professional. However, the overall experience was overshadowed by the lack of cleanliness and poor service. It was also strange that we were only given one key at check-in despite being two guests.
The room itself was a good size with decent amenities, but the overall cleanliness of the resort was extremely disappointing. The hallways were filthy with visible dirt everywhere. When we checked in, I started sneezing immediately, and it only stopped after I personally cleaned every surface in the room myself. Housekeeping was inconsistent and poorly done. Even after they “cleaned,” I often had to go over everything again. Turndown service was hit-or-miss, and when I called to request basic items like towels or coffee, they would either forget or only show up after a very long wait. On one occasion, I had to request fresh towels because the ones originally provided had hair on them, which is completely unacceptable. The toiletries were also terrible, the shampoo smelled like dish soap, and the body wash did nothing for the skin. One particularly frustrating policy was that Grab (food delivery service) drivers were not allowed onto the premises. This is an unreasonable rule, especially for guests who don’t want to leave the resort but still need to eat. On a positive note, the breakfast buffet had a good variety of options and was enjoyable. The spa was also a highlight, I had a wonderful massage, and the spa staff were friendly and professional. However, the overall experience was overshadowed by the lack of cleanliness and poor service. It was also strange that we were only given one key at check-in despite being two guests.
2
jiwook
1 janv. 2025
·
A séjourné 3 nuits
방갈로 예약했는데 들어오자마자 화장실의 하수구(악취)가 너무 났습니다. 1.2층 화장실에서 냄새가 너무 심했습니다. 청소상태도 안좋았습니다. 유리에 기름기가 곳곳에 벽이며 바닥이며 많이 있었으며 참다못해 마지막날에 냄새가 너무 난다고 얘기를하니 레몬글라스 오일을 벽이며 블라인드며 덕지덕지 하도 뿌려서 화장실악취와 레몬글라스냄새가 섞여서 머리가 너무 아팠습니다. 스탭들은 친절했지만 리조트의 청결도가 너무 떨어졌습니다.
방갈로 예약했는데 들어오자마자 화장실의 하수구(악취)가 너무 났습니다. 1.2층 화장실에서 냄새가 너무 심했습니다. 청소상태도 안좋았습니다. 유리에 기름기가 곳곳에 벽이며 바닥이며 많이 있었으며 참다못해 마지막날에 냄새가 너무 난다고 얘기를하니 레몬글라스 오일을 벽이며 블라인드며 덕지덕지 하도 뿌려서 화장실악취와 레몬글라스냄새가 섞여서 머리가 너무 아팠습니다. 스탭들은 친절했지만 리조트의 청결도가 너무 떨어졌습니다.
10
Barry
16 févr. 2026
·
A séjourné 4 nuits
To say the large size of the hotel, it was absolutely spotlessly clean. The staff were absolutely wonderful friendly and courteous, everyone of them. The food in the hotel was far beyond my expectations. I would definitely recommend Koi resort, and when im next in vietnam i will be staying here without a doubt.
To say the large size of the hotel, it was absolutely spotlessly clean. The staff were absolutely wonderful friendly and courteous, everyone of them. The food in the hotel was far beyond my expectations. I would definitely recommend Koi resort, and when im next in vietnam i will be staying here without a doubt.
10
yun jun
24 déc. 2024
·
A séjourné 2 nuits
깨끗하고 고급스런 분위기 전망도 좋고 직원도 친절했어요
깨끗하고 고급스런 분위기 전망도 좋고 직원도 친절했어요
2
Jamie
22 août 2025
·
A séjourné 8 nuits
This place was terrible..The grounds looked nice but the staff are horrible..Bugs, ants, didn't clean rooms..It was hard to get anything from them. Very unhelpful..Air conditioning didn't work..Hair in food..Drinks horrible..its a pretty place with horrible service.
This place was terrible..The grounds looked nice but the staff are horrible..Bugs, ants, didn't clean rooms..It was hard to get anything from them. Very unhelpful..Air conditioning didn't work..Hair in food..Drinks horrible..its a pretty place with horrible service.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres et les villas sont généralement spacieuses, modernes et calmes, certaines suites offrant une vue sur l'océan et des piscines privées. Les problèmes récurrents incluent la climatisation défectueuse, l'eau chaude intermittente et des problèmes occasionnels avec le matériel ou les cartes clés.
Avis de voyageur à ce sujet
10
Brenda
1 avr. 2025
·
A séjourné 3 nuits
We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.
We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.
8
Bryan David
12 mai 2024
·
A séjourné 4 nuits
Ultimately positive. In its present state, probably a 3.5/5 rather than a 4/5, but the only way is forward for KOI Resort The staff are friendly, polite and try their best to be helpful. The room was big and clean with a nice balcony. The breakfast selection and setting are excellent, and the two pools are great KOI Resort is still clearly in its early stage. At the time of stay (May 6-10, 2024), the gym wasn't yet fully open (just a few cardio machines) and the spa hadn't yet opened either. The gym space has a lot of potential. A number of business facilities weren't yet open either Potentially a great stay a year from today when everything is fully set up. I feel like the hotel is barely running at 30% full capacity at this time
Ultimately positive. In its present state, probably a 3.5/5 rather than a 4/5, but the only way is forward for KOI Resort The staff are friendly, polite and try their best to be helpful. The room was big and clean with a nice balcony. The breakfast selection and setting are excellent, and the two pools are great KOI Resort is still clearly in its early stage. At the time of stay (May 6-10, 2024), the gym wasn't yet fully open (just a few cardio machines) and the spa hadn't yet opened either. The gym space has a lot of potential. A number of business facilities weren't yet open either Potentially a great stay a year from today when everything is fully set up. I feel like the hotel is barely running at 30% full capacity at this time
2
Lenair
26 août 2025
·
A séjourné 7 nuits
After traveling from Dallas Texas to Da Nang Vietnam, my wife and I were very excited to get to our clean, comfortable, Grand Suite we reserved for my 60th birthday vacation getaway. When we got to our Grand Suite the temperature was at least 79 degrees or hotter because the AC was not working. The staff were already aware that the AC was not working before we were assigned to the suite, but never informed us. The room was invested with ants, the wet bar sink was half full of water with a continuous stream of water running all through the night, the hallways lead to the room hasn’t been vacuumed or clean. Seems like four weeks. They are dead cockroaches. You can see them as you walk the halls the grand suite is so dusty you find yourself sneezing from the dust. The bathroom countertops seem like they haven’t been thoroughly clean for weeks. it was such a letdown and disappointment, but we was too tired to try and find a new place after traveling for so many hours to get to the perfect getaway spot. We thought after three days calling to get the AC working and having 3 to 5 AC people to come out to tell us that they would have to take the entire unit out at 9:30 PM to get the AC working they decide to give us a new room on day three totally unacceptable. I have never been so disappointed.
After traveling from Dallas Texas to Da Nang Vietnam, my wife and I were very excited to get to our clean, comfortable, Grand Suite we reserved for my 60th birthday vacation getaway. When we got to our Grand Suite the temperature was at least 79 degrees or hotter because the AC was not working. The staff were already aware that the AC was not working before we were assigned to the suite, but never informed us. The room was invested with ants, the wet bar sink was half full of water with a continuous stream of water running all through the night, the hallways lead to the room hasn’t been vacuumed or clean. Seems like four weeks. They are dead cockroaches. You can see them as you walk the halls the grand suite is so dusty you find yourself sneezing from the dust. The bathroom countertops seem like they haven’t been thoroughly clean for weeks. it was such a letdown and disappointment, but we was too tired to try and find a new place after traveling for so many hours to get to the perfect getaway spot. We thought after three days calling to get the AC working and having 3 to 5 AC people to come out to tell us that they would have to take the entire unit out at 9:30 PM to get the AC working they decide to give us a new room on day three totally unacceptable. I have never been so disappointed.
10
Frode
28 juil. 2024
·
A séjourné 3 nuits
Vi overnattet på en suite og hadde eget basseng. Spurte Kim som er head of reseption om vi kunne få to solsenger plassert på uteområdet, det ble levert til oss med en gang. Alle våre foresørsler til hotellet ble ordnet. Servicen på hotellet er upåklagelig, alltids et smil. Hotellet ellers har svært fine uteområder og stranden er heilt fantastisk. Kan trykt annbefale dette hotellet.
Vi overnattet på en suite og hadde eget basseng. Spurte Kim som er head of reseption om vi kunne få to solsenger plassert på uteområdet, det ble levert til oss med en gang. Alle våre foresørsler til hotellet ble ordnet. Servicen på hotellet er upåklagelig, alltids et smil. Hotellet ellers har svært fine uteområder og stranden er heilt fantastisk. Kan trykt annbefale dette hotellet.
6
lianne
12 nov. 2025
·
A séjourné 3 nuits
Water in shower/sink never got warm. We asked to have it fixed but no change. We showered in cold water
Water in shower/sink never got warm. We asked to have it fixed but no change. We showered in cold water
6
Anastasia Maria
7 août 2024
·
A séjourné 3 nuits
Beautiful facilities, pool and proximity to the beach. The bungalows are spacious. Food from the breakfast buffet is pretty good, decent spread. BUT- so many things went wrong during our stay. Our door lock stopped working twice. Key cards stopped working randomly. There were plumbing issues. Lots of the hardware in the bungalow was faulty, which is concerning considering this place just only opened in May (I stayed in August) The AC in the gym and the spa was broken, making it extremely uncomfortable. Occasional visits from lizards in the bungalow. The staff, however, even with their limited English, still tried their hardest to make our stay comfortable, regardless of the multiple mishaps. Especially Kim! She went above and beyond to make sure I had a nice birthday, and gave us her own personal # to personally contact her if we had any issues. I think this property has a long way to go though. I'd love to see it succeed... but more than half of the hotel was vacant and despite it looking luxurious, just as we started to relax and enjoy, there was yet another reminder that the hotel is not ready.
Beautiful facilities, pool and proximity to the beach. The bungalows are spacious. Food from the breakfast buffet is pretty good, decent spread. BUT- so many things went wrong during our stay. Our door lock stopped working twice. Key cards stopped working randomly. There were plumbing issues. Lots of the hardware in the bungalow was faulty, which is concerning considering this place just only opened in May (I stayed in August) The AC in the gym and the spa was broken, making it extremely uncomfortable. Occasional visits from lizards in the bungalow. The staff, however, even with their limited English, still tried their hardest to make our stay comfortable, regardless of the multiple mishaps. Especially Kim! She went above and beyond to make sure I had a nice birthday, and gave us her own personal # to personally contact her if we had any issues. I think this property has a long way to go though. I'd love to see it succeed... but more than half of the hotel was vacant and despite it looking luxurious, just as we started to relax and enjoy, there was yet another reminder that the hotel is not ready.
10
Thao
29 juin 2025
·
A séjourné 1 nuit
Nice resort, excellent service. We stayed in the Grand Suite and very happy with it. The suite offered a great view of the beach, city, and Marble mountain. The beach is so beautiful. We loved everything here and will be back whenever we visit Da Nang.
Nice resort, excellent service. We stayed in the Grand Suite and very happy with it. The suite offered a great view of the beach, city, and Marble mountain. The beach is so beautiful. We loved everything here and will be back whenever we visit Da Nang.
4
Wilfred
11 juin 2025
·
A séjourné 6 nuits
Receptionist tried to bill my credit card USD 192,674.81 (yes its $192k) twice which led to the bank freezing my card whilst I was in a foreign country. The house keeping staff entered the room while I was changing clothes without giving me any time to cover myself. They just went knock knock and enter under 2 seconds. The air conditioner was not working, despite complaining twice, the staff said it was working. The thermostat was set on 18, and the measured temperature by the thermostat said 25, yet the staff insisted that it was working. My sleep was hampered and the whole trip was a mess. The staff was unhelpful and outright lying. I reached the hotel 5 hours before checkin time after a 14 hours journey. Even though the room was ready, they did not let me enter. They had the room keys in the stash that said ready rooms, yet the receptionist kept insisting that the checkin time is 2 pm. The food was all meat and nothing on the healthy side. The receptionist advised us to visit the Bana Hills during evening and night and said its more fun. Most of the hills close at 6pm and we were not allowed entry to the cable cars. We wasted 2 hours in travel. My friend went for a massage and the masseuse tried to sexually assault him by attempting to by giving him a handjob despite him saying no multiple times.
Receptionist tried to bill my credit card USD 192,674.81 (yes its $192k) twice which led to the bank freezing my card whilst I was in a foreign country. The house keeping staff entered the room while I was changing clothes without giving me any time to cover myself. They just went knock knock and enter under 2 seconds. The air conditioner was not working, despite complaining twice, the staff said it was working. The thermostat was set on 18, and the measured temperature by the thermostat said 25, yet the staff insisted that it was working. My sleep was hampered and the whole trip was a mess. The staff was unhelpful and outright lying. I reached the hotel 5 hours before checkin time after a 14 hours journey. Even though the room was ready, they did not let me enter. They had the room keys in the stash that said ready rooms, yet the receptionist kept insisting that the checkin time is 2 pm. The food was all meat and nothing on the healthy side. The receptionist advised us to visit the Bana Hills during evening and night and said its more fun. Most of the hills close at 6pm and we were not allowed entry to the cable cars. We wasted 2 hours in travel. My friend went for a massage and the masseuse tried to sexually assault him by attempting to by giving him a handjob despite him saying no multiple times.
6
Brett
23 avr. 2025
·
A séjourné 3 nuits
The checking processes was inefficient. Waited well past the checkin time and had to approach staff 3 times before the keys were handed over. The villa we stayed in only had hot water for 1 of the 3 days which was dissapointing. The staff lack communication skills and seem very new to their roles. The food options at the hotel are not great and a little overpriced. The actual resort looks very nice and the villa, apart from the lack of hot water, was perfectly positioned close to the beach and pool. The pool itself does not have enough lounge chairs for the amount of people using it. The water is also very cloudy. Overall the experience was ok, but not up to expectations when considering the price of the room.
The checking processes was inefficient. Waited well past the checkin time and had to approach staff 3 times before the keys were handed over. The villa we stayed in only had hot water for 1 of the 3 days which was dissapointing. The staff lack communication skills and seem very new to their roles. The food options at the hotel are not great and a little overpriced. The actual resort looks very nice and the villa, apart from the lack of hot water, was perfectly positioned close to the beach and pool. The pool itself does not have enough lounge chairs for the amount of people using it. The water is also very cloudy. Overall the experience was ok, but not up to expectations when considering the price of the room.
10
Wayne Wai
6 févr. 2025
·
A séjourné 3 nuits
We stayed in a 3 bedroom villa and it was great. There is a small pool for each villa, but we never used it. We used the infinity pool near the beach. The breakfast is good. We also had complimentary afternoon tea, which was placed in a bird cage. We had one complimentary BBQ dinner. The Marble Mountains is across the street. The best part was the concierge service by Miss Kim. We communicated by Whatsapp and she helped us with any requirements quickly. She arranged meals and transportation to tourist spots. She helped retrieve my lost bag after we checked out. If luxury hotels can offer this type of service, this should be the norm. It made the stay 100% more enjoyable.
We stayed in a 3 bedroom villa and it was great. There is a small pool for each villa, but we never used it. We used the infinity pool near the beach. The breakfast is good. We also had complimentary afternoon tea, which was placed in a bird cage. We had one complimentary BBQ dinner. The Marble Mountains is across the street. The best part was the concierge service by Miss Kim. We communicated by Whatsapp and she helped us with any requirements quickly. She arranged meals and transportation to tourist spots. She helped retrieve my lost bag after we checked out. If luxury hotels can offer this type of service, this should be the norm. It made the stay 100% more enjoyable.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
De nombreux clients ont salué le service chaleureux et réactif ainsi que le soutien exceptionnel du concierge de la part de membres du personnel comme Kim et Kim Anh. D'autres ont rencontré des réponses lentes ou peu utiles, des retards à l'enregistrement, des oublis de service de ménage et quelques incidents sérieux.
Avis de voyageur à ce sujet
4
Elisabeth
31 mai 2025
·
A séjourné 6 nuits
Some great moments and facilities but overall disappointing. The hotel is huge and spacious and a wonderful location, easy access to Da Nang, right in front of Marble Mountain, and on the beach. Breakfast buffet was incredible. However service and staff were inconsistent. I was told off for using
Some great moments and facilities but overall disappointing. The hotel is huge and spacious and a wonderful location, easy access to Da Nang, right in front of Marble Mountain, and on the beach. Breakfast buffet was incredible. However service and staff were inconsistent. I was told off for using
2
Hitoshi
3 mai 2025
·
A séjourné 3 nuits
14:00にチェックインしたが、お客が多いとのことで、何時にチェックイン出来るかわからないと言われた。 またルームクリーニングも同様。 あり得ない対応、どちらも強いクレームを入れないと対応してくれない。
14:00にチェックインしたが、お客が多いとのことで、何時にチェックイン出来るかわからないと言われた。 またルームクリーニングも同様。 あり得ない対応、どちらも強いクレームを入れないと対応してくれない。
10
David
12 nov. 2024
·
A séjourné 3 nuits
We booked a villa at the resort and Kim Anh was our host and she and the staff took great care of us. They were very responsive with all our needs such as requesting services, towels, rides, etc. The service and staff here are exceptional and really make you feel welcomed. I highly recommend this resort if you’re staying in Da Nang.
We booked a villa at the resort and Kim Anh was our host and she and the staff took great care of us. They were very responsive with all our needs such as requesting services, towels, rides, etc. The service and staff here are exceptional and really make you feel welcomed. I highly recommend this resort if you’re staying in Da Nang.
2
gail
24 août 2025
·
A séjourné 7 nuits
The room itself was a good size with decent amenities, but the overall cleanliness of the resort was extremely disappointing. The hallways were filthy with visible dirt everywhere. When we checked in, I started sneezing immediately, and it only stopped after I personally cleaned every surface in the room myself. Housekeeping was inconsistent and poorly done. Even after they “cleaned,” I often had to go over everything again. Turndown service was hit-or-miss, and when I called to request basic items like towels or coffee, they would either forget or only show up after a very long wait. On one occasion, I had to request fresh towels because the ones originally provided had hair on them, which is completely unacceptable. The toiletries were also terrible, the shampoo smelled like dish soap, and the body wash did nothing for the skin. One particularly frustrating policy was that Grab (food delivery service) drivers were not allowed onto the premises. This is an unreasonable rule, especially for guests who don’t want to leave the resort but still need to eat. On a positive note, the breakfast buffet had a good variety of options and was enjoyable. The spa was also a highlight, I had a wonderful massage, and the spa staff were friendly and professional. However, the overall experience was overshadowed by the lack of cleanliness and poor service. It was also strange that we were only given one key at check-in despite being two guests.
The room itself was a good size with decent amenities, but the overall cleanliness of the resort was extremely disappointing. The hallways were filthy with visible dirt everywhere. When we checked in, I started sneezing immediately, and it only stopped after I personally cleaned every surface in the room myself. Housekeeping was inconsistent and poorly done. Even after they “cleaned,” I often had to go over everything again. Turndown service was hit-or-miss, and when I called to request basic items like towels or coffee, they would either forget or only show up after a very long wait. On one occasion, I had to request fresh towels because the ones originally provided had hair on them, which is completely unacceptable. The toiletries were also terrible, the shampoo smelled like dish soap, and the body wash did nothing for the skin. One particularly frustrating policy was that Grab (food delivery service) drivers were not allowed onto the premises. This is an unreasonable rule, especially for guests who don’t want to leave the resort but still need to eat. On a positive note, the breakfast buffet had a good variety of options and was enjoyable. The spa was also a highlight, I had a wonderful massage, and the spa staff were friendly and professional. However, the overall experience was overshadowed by the lack of cleanliness and poor service. It was also strange that we were only given one key at check-in despite being two guests.
4
Wilfred
11 juin 2025
·
A séjourné 6 nuits
Receptionist tried to bill my credit card USD 192,674.81 (yes its $192k) twice which led to the bank freezing my card whilst I was in a foreign country. The house keeping staff entered the room while I was changing clothes without giving me any time to cover myself. They just went knock knock and enter under 2 seconds. The air conditioner was not working, despite complaining twice, the staff said it was working. The thermostat was set on 18, and the measured temperature by the thermostat said 25, yet the staff insisted that it was working. My sleep was hampered and the whole trip was a mess. The staff was unhelpful and outright lying. I reached the hotel 5 hours before checkin time after a 14 hours journey. Even though the room was ready, they did not let me enter. They had the room keys in the stash that said ready rooms, yet the receptionist kept insisting that the checkin time is 2 pm. The food was all meat and nothing on the healthy side. The receptionist advised us to visit the Bana Hills during evening and night and said its more fun. Most of the hills close at 6pm and we were not allowed entry to the cable cars. We wasted 2 hours in travel. My friend went for a massage and the masseuse tried to sexually assault him by attempting to by giving him a handjob despite him saying no multiple times.
Receptionist tried to bill my credit card USD 192,674.81 (yes its $192k) twice which led to the bank freezing my card whilst I was in a foreign country. The house keeping staff entered the room while I was changing clothes without giving me any time to cover myself. They just went knock knock and enter under 2 seconds. The air conditioner was not working, despite complaining twice, the staff said it was working. The thermostat was set on 18, and the measured temperature by the thermostat said 25, yet the staff insisted that it was working. My sleep was hampered and the whole trip was a mess. The staff was unhelpful and outright lying. I reached the hotel 5 hours before checkin time after a 14 hours journey. Even though the room was ready, they did not let me enter. They had the room keys in the stash that said ready rooms, yet the receptionist kept insisting that the checkin time is 2 pm. The food was all meat and nothing on the healthy side. The receptionist advised us to visit the Bana Hills during evening and night and said its more fun. Most of the hills close at 6pm and we were not allowed entry to the cable cars. We wasted 2 hours in travel. My friend went for a massage and the masseuse tried to sexually assault him by attempting to by giving him a handjob despite him saying no multiple times.
6
Brett
23 avr. 2025
·
A séjourné 3 nuits
The checking processes was inefficient. Waited well past the checkin time and had to approach staff 3 times before the keys were handed over. The villa we stayed in only had hot water for 1 of the 3 days which was dissapointing. The staff lack communication skills and seem very new to their roles. The food options at the hotel are not great and a little overpriced. The actual resort looks very nice and the villa, apart from the lack of hot water, was perfectly positioned close to the beach and pool. The pool itself does not have enough lounge chairs for the amount of people using it. The water is also very cloudy. Overall the experience was ok, but not up to expectations when considering the price of the room.
The checking processes was inefficient. Waited well past the checkin time and had to approach staff 3 times before the keys were handed over. The villa we stayed in only had hot water for 1 of the 3 days which was dissapointing. The staff lack communication skills and seem very new to their roles. The food options at the hotel are not great and a little overpriced. The actual resort looks very nice and the villa, apart from the lack of hot water, was perfectly positioned close to the beach and pool. The pool itself does not have enough lounge chairs for the amount of people using it. The water is also very cloudy. Overall the experience was ok, but not up to expectations when considering the price of the room.
10
Aleisha
28 oct. 2024
·
A séjourné 1 nuit
Had an amazing stay at Koi Resort. The place is so peaceful, staff very attentive. Overall could not fault
Had an amazing stay at Koi Resort. The place is so peaceful, staff very attentive. Overall could not fault
10
Barry
16 févr. 2026
·
A séjourné 4 nuits
To say the large size of the hotel, it was absolutely spotlessly clean. The staff were absolutely wonderful friendly and courteous, everyone of them. The food in the hotel was far beyond my expectations. I would definitely recommend Koi resort, and when im next in vietnam i will be staying here without a doubt.
To say the large size of the hotel, it was absolutely spotlessly clean. The staff were absolutely wonderful friendly and courteous, everyone of them. The food in the hotel was far beyond my expectations. I would definitely recommend Koi resort, and when im next in vietnam i will be staying here without a doubt.
10
Wayne Wai
6 févr. 2025
·
A séjourné 3 nuits
We stayed in a 3 bedroom villa and it was great. There is a small pool for each villa, but we never used it. We used the infinity pool near the beach. The breakfast is good. We also had complimentary afternoon tea, which was placed in a bird cage. We had one complimentary BBQ dinner. The Marble Mountains is across the street. The best part was the concierge service by Miss Kim. We communicated by Whatsapp and she helped us with any requirements quickly. She arranged meals and transportation to tourist spots. She helped retrieve my lost bag after we checked out. If luxury hotels can offer this type of service, this should be the norm. It made the stay 100% more enjoyable.
We stayed in a 3 bedroom villa and it was great. There is a small pool for each villa, but we never used it. We used the infinity pool near the beach. The breakfast is good. We also had complimentary afternoon tea, which was placed in a bird cage. We had one complimentary BBQ dinner. The Marble Mountains is across the street. The best part was the concierge service by Miss Kim. We communicated by Whatsapp and she helped us with any requirements quickly. She arranged meals and transportation to tourist spots. She helped retrieve my lost bag after we checked out. If luxury hotels can offer this type of service, this should be the norm. It made the stay 100% more enjoyable.
10
robert a.
4 janv. 2026
·
A séjourné 5 nuits
The staff was very friendly and fast for any request. The complex was beautiful
The staff was very friendly and fast for any request. The complex was beautiful
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
L'emplacement en bord de mer, en face des Montagnes de Marbre, est fréquemment mentionné. Il est un peu excentré par rapport aux zones centrales, mais Da Nang et Hoi An sont accessibles en quelques minutes.
Avis de voyageur à ce sujet
4
Elisabeth
31 mai 2025
·
A séjourné 6 nuits
Some great moments and facilities but overall disappointing. The hotel is huge and spacious and a wonderful location, easy access to Da Nang, right in front of Marble Mountain, and on the beach. Breakfast buffet was incredible. However service and staff were inconsistent. I was told off for using
Some great moments and facilities but overall disappointing. The hotel is huge and spacious and a wonderful location, easy access to Da Nang, right in front of Marble Mountain, and on the beach. Breakfast buffet was incredible. However service and staff were inconsistent. I was told off for using
10
Terence
30 sept. 2025
·
A séjourné 4 nuits
Sea was rough during rainy season. However hotel facilities meet all expectations. Meal choices were adequate. Koi resort is a place away from cities, yet a pleasant short distance from Danang and Hoi An. A relaxing 4 nights indeed.
Sea was rough during rainy season. However hotel facilities meet all expectations. Meal choices were adequate. Koi resort is a place away from cities, yet a pleasant short distance from Danang and Hoi An. A relaxing 4 nights indeed.
10
Brenda
1 avr. 2025
·
A séjourné 3 nuits
We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.
We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.
10
Ryan
4 janv. 2025
·
A séjourné 1 nuit
Here’s a good review for a resort in English: "I just had a fantastic stay at KOI Resort & Residence Da Nang. From the moment I arrived, I was greeted with warm hospitality from the staff. The room was beautifully decorated and spotless, with a stunning ocean view. The amenities, like the infinity pool and spa, were amazing and provided the perfect relaxation. The food at the restaurant was delicious, especially the fresh seafood. I will definitely be returning and recommending it to my friends!"
Here’s a good review for a resort in English: "I just had a fantastic stay at KOI Resort & Residence Da Nang. From the moment I arrived, I was greeted with warm hospitality from the staff. The room was beautifully decorated and spotless, with a stunning ocean view. The amenities, like the infinity pool and spa, were amazing and provided the perfect relaxation. The food at the restaurant was delicious, especially the fresh seafood. I will definitely be returning and recommending it to my friends!"
10
Sahar
31 déc. 2024
·
A séjourné 5 nuits
We had amazing experience in the Koi resort, the location is amazing, just between the beach and marble mountain!!
We had amazing experience in the Koi resort, the location is amazing, just between the beach and marble mountain!!
10
Thao
29 juin 2025
·
A séjourné 1 nuit
Nice resort, excellent service. We stayed in the Grand Suite and very happy with it. The suite offered a great view of the beach, city, and Marble mountain. The beach is so beautiful. We loved everything here and will be back whenever we visit Da Nang.
Nice resort, excellent service. We stayed in the Grand Suite and very happy with it. The suite offered a great view of the beach, city, and Marble mountain. The beach is so beautiful. We loved everything here and will be back whenever we visit Da Nang.
10
JAEHUN
20 nov. 2024
·
A séjourné 2 nuits
시설이 크고 좋습니다. 빌라에서 지내는데 부족한 부분은 없었습니다. 호텔건물과 5분내외로 이동할 수 있어 좋고 짐이있으면 직원분들이 버기카를 태워줍니다. 궁금한게 있다면 Kim Anh에게 물어보면 친절하게 알려줍니다. 대부분 대응은 kim이 친절하게 알려주어서 좋습니다. 아직까지는 사람이 붐비지 않아서 대부분 전세내고 사용하는거 같아서 좋습니다. 항상 잘 웃으면서 대응해주시는 모든 직원분들이 좋아서 다시 방문하고 싶어요.
시설이 크고 좋습니다. 빌라에서 지내는데 부족한 부분은 없었습니다. 호텔건물과 5분내외로 이동할 수 있어 좋고 짐이있으면 직원분들이 버기카를 태워줍니다. 궁금한게 있다면 Kim Anh에게 물어보면 친절하게 알려줍니다. 대부분 대응은 kim이 친절하게 알려주어서 좋습니다. 아직까지는 사람이 붐비지 않아서 대부분 전세내고 사용하는거 같아서 좋습니다. 항상 잘 웃으면서 대응해주시는 모든 직원분들이 좋아서 다시 방문하고 싶어요.
10
Nathan
8 oct. 2025
·
A séjourné 4 nuits
The property looked better in person than it did on the website. The food was very good, and the access to the beach was very easy.
The property looked better in person than it did on the website. The food was very good, and the access to the beach was very easy.
10
Bekah
28 juil. 2024
·
A séjourné 4 nuits
This resort is really beautiful. Like other reviews say it isn’t yet fully completed but it had everything my family needed and it was a little quieter than other busy resorts we stayed at which was actually very nice. The breakfast buffet was perfect with good food and options. What makes this resort amazing is the kindness of the staff however. They really try to meet your every need, they are polite and friendly and really listen to you. We didn’t have a great experience at the restaurant there onsite (I think it still needs some fine tuning and it can come right) but the staff listened to the feedback you can tell they are trying to listen & learn to see what they can do better. They apologised & then offered some free poolside drinks also. They didn’t need to do this but you can tell they really want you to have a good time - which we did. I would certainly come back again. The villa was nice and large which was relaxing.
This resort is really beautiful. Like other reviews say it isn’t yet fully completed but it had everything my family needed and it was a little quieter than other busy resorts we stayed at which was actually very nice. The breakfast buffet was perfect with good food and options. What makes this resort amazing is the kindness of the staff however. They really try to meet your every need, they are polite and friendly and really listen to you. We didn’t have a great experience at the restaurant there onsite (I think it still needs some fine tuning and it can come right) but the staff listened to the feedback you can tell they are trying to listen & learn to see what they can do better. They apologised & then offered some free poolside drinks also. They didn’t need to do this but you can tell they really want you to have a good time - which we did. I would certainly come back again. The villa was nice and large which was relaxing.
10
Wayne Wai
6 févr. 2025
·
A séjourné 3 nuits
We stayed in a 3 bedroom villa and it was great. There is a small pool for each villa, but we never used it. We used the infinity pool near the beach. The breakfast is good. We also had complimentary afternoon tea, which was placed in a bird cage. We had one complimentary BBQ dinner. The Marble Mountains is across the street. The best part was the concierge service by Miss Kim. We communicated by Whatsapp and she helped us with any requirements quickly. She arranged meals and transportation to tourist spots. She helped retrieve my lost bag after we checked out. If luxury hotels can offer this type of service, this should be the norm. It made the stay 100% more enjoyable.
We stayed in a 3 bedroom villa and it was great. There is a small pool for each villa, but we never used it. We used the infinity pool near the beach. The breakfast is good. We also had complimentary afternoon tea, which was placed in a bird cage. We had one complimentary BBQ dinner. The Marble Mountains is across the street. The best part was the concierge service by Miss Kim. We communicated by Whatsapp and she helped us with any requirements quickly. She arranged meals and transportation to tourist spots. She helped retrieve my lost bag after we checked out. If luxury hotels can offer this type of service, this should be the norm. It made the stay 100% more enjoyable.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est largement salué pour sa variété et sa qualité. Les autres commentaires sur les repas sont mitigés, certains appréciant les repas et d'autres citant des options plus saines limitées, des prix plus élevés ou des problèmes de qualité occasionnels.
Avis de voyageur à ce sujet
4
Elisabeth
31 mai 2025
·
A séjourné 6 nuits
Some great moments and facilities but overall disappointing. The hotel is huge and spacious and a wonderful location, easy access to Da Nang, right in front of Marble Mountain, and on the beach. Breakfast buffet was incredible. However service and staff were inconsistent. I was told off for using
Some great moments and facilities but overall disappointing. The hotel is huge and spacious and a wonderful location, easy access to Da Nang, right in front of Marble Mountain, and on the beach. Breakfast buffet was incredible. However service and staff were inconsistent. I was told off for using
10
Brenda
1 avr. 2025
·
A séjourné 3 nuits
We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.
We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.
10
Ryan
4 janv. 2025
·
A séjourné 1 nuit
Here’s a good review for a resort in English: "I just had a fantastic stay at KOI Resort & Residence Da Nang. From the moment I arrived, I was greeted with warm hospitality from the staff. The room was beautifully decorated and spotless, with a stunning ocean view. The amenities, like the infinity pool and spa, were amazing and provided the perfect relaxation. The food at the restaurant was delicious, especially the fresh seafood. I will definitely be returning and recommending it to my friends!"
Here’s a good review for a resort in English: "I just had a fantastic stay at KOI Resort & Residence Da Nang. From the moment I arrived, I was greeted with warm hospitality from the staff. The room was beautifully decorated and spotless, with a stunning ocean view. The amenities, like the infinity pool and spa, were amazing and provided the perfect relaxation. The food at the restaurant was delicious, especially the fresh seafood. I will definitely be returning and recommending it to my friends!"
2
gail
24 août 2025
·
A séjourné 7 nuits
The room itself was a good size with decent amenities, but the overall cleanliness of the resort was extremely disappointing. The hallways were filthy with visible dirt everywhere. When we checked in, I started sneezing immediately, and it only stopped after I personally cleaned every surface in the room myself. Housekeeping was inconsistent and poorly done. Even after they “cleaned,” I often had to go over everything again. Turndown service was hit-or-miss, and when I called to request basic items like towels or coffee, they would either forget or only show up after a very long wait. On one occasion, I had to request fresh towels because the ones originally provided had hair on them, which is completely unacceptable. The toiletries were also terrible, the shampoo smelled like dish soap, and the body wash did nothing for the skin. One particularly frustrating policy was that Grab (food delivery service) drivers were not allowed onto the premises. This is an unreasonable rule, especially for guests who don’t want to leave the resort but still need to eat. On a positive note, the breakfast buffet had a good variety of options and was enjoyable. The spa was also a highlight, I had a wonderful massage, and the spa staff were friendly and professional. However, the overall experience was overshadowed by the lack of cleanliness and poor service. It was also strange that we were only given one key at check-in despite being two guests.
The room itself was a good size with decent amenities, but the overall cleanliness of the resort was extremely disappointing. The hallways were filthy with visible dirt everywhere. When we checked in, I started sneezing immediately, and it only stopped after I personally cleaned every surface in the room myself. Housekeeping was inconsistent and poorly done. Even after they “cleaned,” I often had to go over everything again. Turndown service was hit-or-miss, and when I called to request basic items like towels or coffee, they would either forget or only show up after a very long wait. On one occasion, I had to request fresh towels because the ones originally provided had hair on them, which is completely unacceptable. The toiletries were also terrible, the shampoo smelled like dish soap, and the body wash did nothing for the skin. One particularly frustrating policy was that Grab (food delivery service) drivers were not allowed onto the premises. This is an unreasonable rule, especially for guests who don’t want to leave the resort but still need to eat. On a positive note, the breakfast buffet had a good variety of options and was enjoyable. The spa was also a highlight, I had a wonderful massage, and the spa staff were friendly and professional. However, the overall experience was overshadowed by the lack of cleanliness and poor service. It was also strange that we were only given one key at check-in despite being two guests.
6
Brett
23 avr. 2025
·
A séjourné 3 nuits
The checking processes was inefficient. Waited well past the checkin time and had to approach staff 3 times before the keys were handed over. The villa we stayed in only had hot water for 1 of the 3 days which was dissapointing. The staff lack communication skills and seem very new to their roles. The food options at the hotel are not great and a little overpriced. The actual resort looks very nice and the villa, apart from the lack of hot water, was perfectly positioned close to the beach and pool. The pool itself does not have enough lounge chairs for the amount of people using it. The water is also very cloudy. Overall the experience was ok, but not up to expectations when considering the price of the room.
The checking processes was inefficient. Waited well past the checkin time and had to approach staff 3 times before the keys were handed over. The villa we stayed in only had hot water for 1 of the 3 days which was dissapointing. The staff lack communication skills and seem very new to their roles. The food options at the hotel are not great and a little overpriced. The actual resort looks very nice and the villa, apart from the lack of hot water, was perfectly positioned close to the beach and pool. The pool itself does not have enough lounge chairs for the amount of people using it. The water is also very cloudy. Overall the experience was ok, but not up to expectations when considering the price of the room.
10
Nathan
8 oct. 2025
·
A séjourné 4 nuits
The property looked better in person than it did on the website. The food was very good, and the access to the beach was very easy.
The property looked better in person than it did on the website. The food was very good, and the access to the beach was very easy.
10
Bekah
28 juil. 2024
·
A séjourné 4 nuits
This resort is really beautiful. Like other reviews say it isn’t yet fully completed but it had everything my family needed and it was a little quieter than other busy resorts we stayed at which was actually very nice. The breakfast buffet was perfect with good food and options. What makes this resort amazing is the kindness of the staff however. They really try to meet your every need, they are polite and friendly and really listen to you. We didn’t have a great experience at the restaurant there onsite (I think it still needs some fine tuning and it can come right) but the staff listened to the feedback you can tell they are trying to listen & learn to see what they can do better. They apologised & then offered some free poolside drinks also. They didn’t need to do this but you can tell they really want you to have a good time - which we did. I would certainly come back again. The villa was nice and large which was relaxing.
This resort is really beautiful. Like other reviews say it isn’t yet fully completed but it had everything my family needed and it was a little quieter than other busy resorts we stayed at which was actually very nice. The breakfast buffet was perfect with good food and options. What makes this resort amazing is the kindness of the staff however. They really try to meet your every need, they are polite and friendly and really listen to you. We didn’t have a great experience at the restaurant there onsite (I think it still needs some fine tuning and it can come right) but the staff listened to the feedback you can tell they are trying to listen & learn to see what they can do better. They apologised & then offered some free poolside drinks also. They didn’t need to do this but you can tell they really want you to have a good time - which we did. I would certainly come back again. The villa was nice and large which was relaxing.
10
Barry
16 févr. 2026
·
A séjourné 4 nuits
To say the large size of the hotel, it was absolutely spotlessly clean. The staff were absolutely wonderful friendly and courteous, everyone of them. The food in the hotel was far beyond my expectations. I would definitely recommend Koi resort, and when im next in vietnam i will be staying here without a doubt.
To say the large size of the hotel, it was absolutely spotlessly clean. The staff were absolutely wonderful friendly and courteous, everyone of them. The food in the hotel was far beyond my expectations. I would definitely recommend Koi resort, and when im next in vietnam i will be staying here without a doubt.
10
Wayne Wai
6 févr. 2025
·
A séjourné 3 nuits
We stayed in a 3 bedroom villa and it was great. There is a small pool for each villa, but we never used it. We used the infinity pool near the beach. The breakfast is good. We also had complimentary afternoon tea, which was placed in a bird cage. We had one complimentary BBQ dinner. The Marble Mountains is across the street. The best part was the concierge service by Miss Kim. We communicated by Whatsapp and she helped us with any requirements quickly. She arranged meals and transportation to tourist spots. She helped retrieve my lost bag after we checked out. If luxury hotels can offer this type of service, this should be the norm. It made the stay 100% more enjoyable.
We stayed in a 3 bedroom villa and it was great. There is a small pool for each villa, but we never used it. We used the infinity pool near the beach. The breakfast is good. We also had complimentary afternoon tea, which was placed in a bird cage. We had one complimentary BBQ dinner. The Marble Mountains is across the street. The best part was the concierge service by Miss Kim. We communicated by Whatsapp and she helped us with any requirements quickly. She arranged meals and transportation to tourist spots. She helped retrieve my lost bag after we checked out. If luxury hotels can offer this type of service, this should be the norm. It made the stay 100% more enjoyable.
2
Jamie
22 août 2025
·
A séjourné 8 nuits
This place was terrible..The grounds looked nice but the staff are horrible..Bugs, ants, didn't clean rooms..It was hard to get anything from them. Very unhelpful..Air conditioning didn't work..Hair in food..Drinks horrible..its a pretty place with horrible service.
This place was terrible..The grounds looked nice but the staff are horrible..Bugs, ants, didn't clean rooms..It was hard to get anything from them. Very unhelpful..Air conditioning didn't work..Hair in food..Drinks horrible..its a pretty place with horrible service.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Cassandre Micheline Simonne
18 janv. 2026
·
A séjourné 2 nuits
Tout était parfait !
Tout était parfait !
10
Sheria
15 sept. 2026
·
A séjourné 3 nuits
This is a great place to stay. Spend the extra money to get an ocean view suite with a pool; it’s worth it. The only draw back is that it is very touristy, so there isn’t any spice in the food. 10/10 would recommend.
This is a great place to stay. Spend the extra money to get an ocean view suite with a pool; it’s worth it. The only draw back is that it is very touristy, so there isn’t any spice in the food. 10/10 would recommend.
8
DAEHONG
23 août 2026
·
A séjourné 3 nuits
저렴한 가격에 5성급 호텔 이용 가능. 밥은 소소 바닥청소상태가 살짝 아쉬움. 직원 친절하고 일처리.빠르고 정확
저렴한 가격에 5성급 호텔 이용 가능. 밥은 소소 바닥청소상태가 살짝 아쉬움. 직원 친절하고 일처리.빠르고 정확
8
Thi Kim Dung
13 août 2026
·
A séjourné 3 nuits
Trang is nice and supportive. The driver who took us to airport was excellent.
Trang is nice and supportive. The driver who took us to airport was excellent.
10
HAE JUNG
11 août 2026
·
A séjourné 4 nuits
베트남을 여름방학 겨울방학 때마다 가서, 총 9번째 베트남 방문입니다. 아이가 어려서 리조트에 머무는 시간이 많아 항상 베트남을 가고 있어요. 총 9번의 방문 14곳의 풀빌라를 방문했는데 시설 및 프로그램은 나트랑 뫼벤픽 리조트가 가장 좋았고, 이동 동선과 아이와 함께하는 특성상 편했던 곳은 이곳이었습니다. 시기별로 다르겠지만 상대적으로 저렴한 숙박료(70만원)으로 3룸 풀빌라를 사용할 수 있었고, 숙소의 아쉬운 점은 다이닝룸이 따로 없었다는 부분입니다. 이것에 부가적으로 룸서비스의 선택권이 너무 적다 (이는 다이닝룸이 없어서 인 것 같습니다.) 다만, 베트남 이외에도 정말 많은 리조트를 방문했음에도 가장 만족스러운 과일 퀄리티가 좋았습니다. 수박과 용과는 정말 최고였어요. 아 쓰다보니 불편했던 점이 하나 더 있는데, 디파짓으로 결제가 안되는 몇 가지 프로그램이 있었습니다. 그래서 결국 숙소를 다시 들어갔다가 와야하는 불편함이 있었어요. 이 부분은 개선이 필요해보입니다.
베트남을 여름방학 겨울방학 때마다 가서, 총 9번째 베트남 방문입니다. 아이가 어려서 리조트에 머무는 시간이 많아 항상 베트남을 가고 있어요. 총 9번의 방문 14곳의 풀빌라를 방문했는데 시설 및 프로그램은 나트랑 뫼벤픽 리조트가 가장 좋았고, 이동 동선과 아이와 함께하는 특성상 편했던 곳은 이곳이었습니다. 시기별로 다르겠지만 상대적으로 저렴한 숙박료(70만원)으로 3룸 풀빌라를 사용할 수 있었고, 숙소의 아쉬운 점은 다이닝룸이 따로 없었다는 부분입니다. 이것에 부가적으로 룸서비스의 선택권이 너무 적다 (이는 다이닝룸이 없어서 인 것 같습니다.) 다만, 베트남 이외에도 정말 많은 리조트를 방문했음에도 가장 만족스러운 과일 퀄리티가 좋았습니다. 수박과 용과는 정말 최고였어요. 아 쓰다보니 불편했던 점이 하나 더 있는데, 디파짓으로 결제가 안되는 몇 가지 프로그램이 있었습니다. 그래서 결국 숙소를 다시 들어갔다가 와야하는 불편함이 있었어요. 이 부분은 개선이 필요해보입니다.
Politiques de l’établissement
Instructions d’arrivée
Tout ce que vous devez savoir pour une arrivée en douceur.
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Bon à savoir
Politiques et informations supplémentaires sur cet établissement.
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-16: 94.4847071773529USD
- 2026-10-17: 69.05597071723939USD
- 2026-10-18: 66.06907229194641USD
- 2026-10-19: 69.855490309906USD
- 2026-10-20: 65.79374802398682USD
- 2026-10-21: 65.12735168800354USD
- 2026-10-22: 63.21243407325745USD
- 2026-10-23: 64.38117140407563USD
- 2026-10-24: 67.24702024345399USD
- 2026-10-25: 65.00712072868347USD
- 2026-10-26: 69.84505817832947USD
- 2026-10-27: 66.73927031269073USD
- 2026-10-28: 65.3709381029129USD
- 2026-10-29: 65.3709381029129USD
- 2026-10-30: 69.84505817832947USD
- 2026-10-31: 69.84505817832947USD
- 2026-11-01: 69.84505817832947USD
- 2026-11-02: 65.00712072868347USD
- 2026-11-03: 71.64070489845277USD
- 2026-11-04: 71.64070489845277USD
- 2026-11-05: 69.84505817832947USD
- 2026-11-06: 71.64070489845277USD
- 2026-11-07: 71.64070489845277USD
- 2026-11-08: 71.64070489845277USD
- 2026-11-09: 71.64070489845277USD
- 2026-11-10: 71.64070489845277USD
- 2026-11-11: 66.73927031269073USD
- 2026-11-12: 71.64070489845277USD
- 2026-11-13: 67.06422221069336USD
- 2026-11-14: 71.64070489845277USD
- 2026-11-15: 71.64070489845277USD
- 2026-11-16: 66.73927031269073USD
- 2026-11-17: 66.73927031269073USD
- 2026-11-18: 71.64070489845277USD
- 2026-11-19: 65.3709381029129USD
- 2026-11-20: 71.64070489845277USD
- 2026-11-21: 67.06422221069336USD
- 2026-11-22: 67.06422221069336USD
- 2026-11-23: 71.64070489845277USD
- 2026-11-24: 71.64070489845277USD
- 2026-11-25: 75.54692527542115USD
- 2026-11-26: 71.64070489845277USD
- 2026-11-27: 71.64070489845277USD
- 2026-11-28: 71.64070489845277USD
- 2026-11-29: 71.64070489845277USD
- 2026-11-30: 67.06422221069336USD
- 2026-12-01: 75.99416970024109USD
- 2026-12-02: 75.99416970024109USD
- 2026-12-03: 75.99416970024109USD
- 2026-12-04: 75.99416970024109USD
- 2026-12-05: 75.99416970024109USD
- 2026-12-06: 74.90754790306092USD
- 2026-12-07: 75.99416970024109USD
- 2026-12-08: 75.99416970024109USD
- 2026-12-09: 75.99416970024109USD
- 2026-12-10: 75.32433598976135USD
- 2026-12-11: 75.99416970024109USD
- 2026-12-12: 73.00937998847962USD
- 2026-12-13: 75.99416970024109USD
- 2026-12-14: 75.99416970024109USD
- 2026-12-15: 75.99416970024109USD
- 2026-12-16: 75.99416970024109USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
La réception est ouverte 24h/24 et 7j/7.
- Piscine accessible de 06 h 00 à 18 h 00.
- L'hébergement est gratuit pour un enfant âgé de 4 ans ou moins qui occupe la même chambre que ses parents ou tuteurs et qui utilise la literie en place.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Activités
Piscine
Plage privée
Jardin
Plage (à proximité)
Piscine intérieure
Piscine extérieure
Evening Entertainment
Pool (Indoor)
Pool (Infinity)
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Water Park
Parking
Parking
Navette aéroport
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Club pour enfants
Bar de la piscine
Services
Organisation d'excursions
Nettoyage à sec
Ménage
Salle de banquet
Coffre-fort
Consigne à bagage
Laverie
24-Hour Front Desk
Lockers Available