Go back to search
Grand Mercure Ise-shima Resort & Spa - Image 1
Grand Mercure Ise-shima Resort & Spa - Room
Grand Mercure Ise-shima Resort & Spa - Room
Grand Mercure Ise-shima Resort & Spa - View from room
Grand Mercure Ise-shima Resort & Spa - Pool

Grand Mercure Ise-shima Resort & Spa


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Non-Smoking Rooms

  • Banquet Facilities

  • Safe-Deposit Box

Show all

Property description

Enjoy recreational amenities such as hot springs and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and a banquet hall.
Show more
















Book on Vio

Filter by:






















































Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Grand Mercure Ise-shima Resort & Spa, travellers praise the onsen and all-inclusive lounges, spacious rooms with views, and generally tasty, varied buffets, while recurring complaints focus on severe elevator congestion and crowding at check‑in and dining.

Read more

Facilities

Mixed

Cleanliness

Inconsistent

Service

Mixed

Location

Scenic

Dining

Varied

Was this helpful?

8

Daren

EXP-logo

Jan 15, 2026

·

Stayed 2 nights

Very pleasant stay. Food options clearly geared toward the domestic traveler but, if you're planning to stay here to visit Spain Village or Ise Shrine, it's perfectly fine.
Very pleasant stay. Food options clearly geared toward the domestic traveler but, if you're planning to stay here to visit Spain Village or Ise Shrine, it's perfectly fine.

8

Stephen

EXP-logo

Jan 12, 2026

·

Stayed 4 nights

* Our room was spacious and comfortable, 😊but badly lit. 🙄 There were only a few spotlights which left parts of the room, notably the area in front of the window, in darkness once the sun had set. 🌇 * There was no milk or cream in the room for our coffee and tea. But a member of of the reception staff provided a small jug of milk. At breakfast, we got more milk in a paper cup. * The temperature in the room was good, so we didn't need to use the air conditioner. However, the large mirror in the bathroom was not heated, so it misted up after a shower, and we couldn't use it until the mist had cleared. 💨 * We were pleasantly surprised to discover that the stay was "all inclusive". This meant that we could enjoy beer or wine or spirits (such as high-quality, Japanese whisky, choya, gin etc) with our meal. These were also freely available in the afternoon and evening in the lounge. 🍷 * The food was good, with a big selection. 🍲But, unlike some other hotels, there was no "dish of the day"; the food offered was always the same. Also, we were disappointed that there was no tempura.🍤 I enjoyed the soft ice cream, which was even available at breakfast! 🍦🍨 * Check-in was easy as the man doing it spoke very good English. There were 5 desks open when we arrived at about 3pm, so hardly any waiting at all! 😊 * However, there only 3 lifts (elevators) and at peak times the queues were long. 😒 * There was nothing to do outside the hotel unless you had a car. We knew this, so OK.
* Our room was spacious and comfortable, 😊but badly lit. 🙄 There were only a few spotlights which left parts of the room, notably the area in front of the window, in darkness once the sun had set. 🌇 * There was no milk or cream in the room for our coffee and tea. But a member of of the reception staff provided a small jug of milk. At breakfast, we got more milk in a paper cup. * The temperature in the room was good, so we didn't need to use the air conditioner. However, the large mirror in the bathroom was not heated, so it misted up after a shower, and we couldn't use it until the mist had cleared. 💨 * We were pleasantly surprised to discover that the stay was "all inclusive". This meant that we could enjoy beer or wine or spirits (such as high-quality, Japanese whisky, choya, gin etc) with our meal. These were also freely available in the afternoon and evening in the lounge. 🍷 * The food was good, with a big selection. 🍲But, unlike some other hotels, there was no "dish of the day"; the food offered was always the same. Also, we were disappointed that there was no tempura.🍤 I enjoyed the soft ice cream, which was even available at breakfast! 🍦🍨 * Check-in was easy as the man doing it spoke very good English. There were 5 desks open when we arrived at about 3pm, so hardly any waiting at all! 😊 * However, there only 3 lifts (elevators) and at peak times the queues were long. 😒 * There was nothing to do outside the hotel unless you had a car. We knew this, so OK.

10

Oya

EXP-logo

Aug 10, 2025

·

Stayed 1 night

We could stay very comfortable:) will choose this hotel again.
We could stay very comfortable:) will choose this hotel again.

10

Eleazar

EXP-logo

Jul 15, 2025

·

Stayed 1 night

The hotel was exquisite! Comfortable beds and modern decor. Extremely comfortable. We got breakfast with our stay and we're so glad we did. What an amazing spread! The only thing lacking was juice. Highly recommended!
The hotel was exquisite! Comfortable beds and modern decor. Extremely comfortable. We got breakfast with our stay and we're so glad we did. What an amazing spread! The only thing lacking was juice. Highly recommended!

8

Yuki

EXP-logo

Feb 11, 2025

·

Stayed 1 night

Nice view
Nice view

936-6 Kasatori Isobe cho, Shima, Japan

Location

Located in Shima, Grand Mercure Ise-shima Resort & Spa is a 2-minute drive from Shima Spain Village and 10 minutes from Ago Bay. This hotel is 5.6 mi (8.9 km) from Yokoyama Observatory and 11.9 mi (19.2 km) from Mikimoto Pearl Island.

Matoya Bay Bridge(0.3 miles)

Shima Spain Village(1 miles)

Toba Marina(3.7 miles)

Izawanomiya Shrine(4.1 miles)

Shima-Kokubunji Temple(5.1 miles)

Ise-Shima National Park Yokoyama Visitor Center(5.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Show more

Check-in

Check-out

From 15:00 to 00:00

Before 11:00


Good to know

Additional policies and info about this property.

Show more

Optional extras

Additional paid services you can request.

Show more

FAQs

Free self-parking is available on-site, but it is limited. No reservation is required.


A buffet breakfast is available daily from 7:00 AM to 9:30 AM for a fee of approximately JPY 3800 per person.


Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.


The property features an elevator and step-free entrances, making it accessible for guests with disabilities. Wheelchair-accessible facilities are available in public areas and rooms.

The hotel is located in Shima, just a 2-minute drive from Shima Spain Village and 10 minutes from Ago Bay. It is approximately 5.6 miles from Yokoyama Observatory and 11.9 miles from Mikimoto Pearl Island.


Yes, there is a seasonal outdoor pool available, which is open from July to August. The pool is not heated.


Children are welcome at the property. Additional fees may apply for items such as extra bedding and meals for children.


Have a question?

Instant AI responses are based on hotel information


Similar properties














































Product

  • Affiliate program
  • Cookies
  • Privacy
  • Terms

Social


© 2026 Vio