Auberge des Nuages
From
$78
/ night
Select dates to see prices and availability
From
$78
/ night
About this property
Ski-in/ski-out access and cozy rooms with espresso makers near Saint Lawrence River in La Malbaie.
Location
Located in La Malbaie, Auberge des Nuages is next to a golf course and near the beach. The area's natural beauty can be seen at Centre écologique de Port-au-Saumon and Saint Lawrence River, while Astronomical Observatories and Charlevoix Meteorite Crater and Kamouraska Regional Museum are cultural highlights. Domaine Forget de Charlevoix and Charlevoix Maritime Museum are also worth visiting. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.
Parking
Non-Smoking Rooms
Family Room
Garden
Picnic Area/Tables
Luggage Storage
Location
381 Rue Saint Raphaël, Cap-a-l'Aigle, La Malbaie, Charlevoix-Est Regional County Municipality, Canada
Room options
4
Small Double Room
Room details
1 Full Bed
Sleeps 2
172 ft²
Courtyard ViewGarden ViewHeatingRefrigeratorPrivate Bathroom
6
Standard Family Room
Room details
2 Full Beds
and 1 Sofa Bed
Sleeps 4
377 ft²
HeatingRefrigeratorPrivate Bathroom
7
Triple Room with Sea View
Room details
1 Full Bed
and 1 Twin Bed
Sleeps 3
312 ft²
Courtyard ViewGarden ViewHeatingRefrigeratorPrivate BathroomPatio
9
King Room with Balcony
Room details
1 King Bed
Sleeps 2
334 ft²
Courtyard ViewGarden ViewAir ConditioningHeatingRefrigeratorPatioFireplace
6
Double Room with Sea View
Room details
1 Full Bed
Sleeps 2
301 ft²
Courtyard ViewGarden ViewHeatingRefrigeratorPrivate Bathroom
6
Double Room with Balcony and Sea View
Room details
1 Full Bed
Sleeps 2
258 ft²
Courtyard ViewGarden ViewHeatingRefrigeratorPrivate BathroomPatio
Guest reviews of Auberge des Nuages
7.8
Good
Based on 314 verified reviews
Who stays here?
Couple
80%
Family
11%
Group
8%
What guests think
AI-generated summary based on recent guest reviews
Across reviews of Auberge des Nuages, guests describe a scenic, quiet setting near La Malbaie with some comfortable, clean rooms and good value, but also a dated property where experiences vary widely depending on room and building assigned.
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What guests think
Across reviews of Auberge des Nuages, guests describe a scenic, quiet setting near La Malbaie with some comfortable, clean rooms and good value, but also a dated property where experiences vary widely depending on room and building assigned.
Common positives include river views and balconies and, for some, comfortable or refreshed rooms. Recurring drawbacks include cleanliness lapses, musty odours, mismatches with photos, lack of air conditioning, weak Wi‑Fi or TV issues, and communication challenges due to limited English and French at reception. Breakfast quality and availability vary, and the spa/restaurant once advertised appears closed or under renovation. Expect a simple stay where the setting stands out but consistency does not.
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AI-generated summary based on recent guest reviews
Facilities
Several reviews note facilities and grounds are worn, with the spa/whirlpool closed or repurposed and some common areas under renovation; exterior and gardens often appear poorly maintained.
Related guest reviews
2
marvel
Jun 28, 2025
·
Stayed 1 night
On at least one website I looked at it mentioned a luxury spa with a large whirlpool and sauna There was one at the end of our building but the whirlpool was empty and the room was filled with old mattresses and furniture. There was a gourmet restaurant mentioned, but it appeared to have been closed for a long time, The main building was dirty and smelled very musty. Owners had very little English speaking ability and even less French. Wouldn’t recommend this place to anyone. Should get a refund for at least half the price. Very disappointing.
On at least one website I looked at it mentioned a luxury spa with a large whirlpool and sauna There was one at the end of our building but the whirlpool was empty and the room was filled with old mattresses and furniture. There was a gourmet restaurant mentioned, but it appeared to have been closed for a long time, The main building was dirty and smelled very musty. Owners had very little English speaking ability and even less French. Wouldn’t recommend this place to anyone. Should get a refund for at least half the price. Very disappointing.
4
Roberta
Jul 26, 2025
·
Stayed 1 night
The pictures are grossly inaccurate and misleading. There is no cozy living room or bright breakfast room. The gardens are overgrown and the buildings are deteriorating. There are tacky plastic flowers outside the main entrance and weeds everywhere. Our small porch was very dirty. The staff were friendly and polite, but I don’t believe they were being genuine about their renovation plans for the property. The room was clean and reasonably comfortable. But, I had expected an elegant older property from the photos, and was very disappointed. I understand now why the rooms are inexpensive.
The pictures are grossly inaccurate and misleading. There is no cozy living room or bright breakfast room. The gardens are overgrown and the buildings are deteriorating. There are tacky plastic flowers outside the main entrance and weeds everywhere. Our small porch was very dirty. The staff were friendly and polite, but I don’t believe they were being genuine about their renovation plans for the property. The room was clean and reasonably comfortable. But, I had expected an elegant older property from the photos, and was very disappointed. I understand now why the rooms are inexpensive.
6
Simon
Jul 25, 2024
·
Stayed 1 night
Le personnelle parlait pas le français et en en anglais c’était limite. J’ai u l’impression qu’ils sont en train de faire des réno mais l’état des lieux actuel laisse à désirer. Je peux comprendre que les propriétaires veulent faire des efforts mais ils faut qu’ils parlent français comme il faut et les bâtiments soient vraiment en ordre.
Le personnelle parlait pas le français et en en anglais c’était limite. J’ai u l’impression qu’ils sont en train de faire des réno mais l’état des lieux actuel laisse à désirer. Je peux comprendre que les propriétaires veulent faire des efforts mais ils faut qu’ils parlent français comme il faut et les bâtiments soient vraiment en ordre.
10
olivier
Jan 6, 2025
·
Stayed 2 nights
We really enjoyed our stay at Nuage Hotel. I had originally booked for 2 nights, but as we liked the place we decided to stay an extra night. It is an ideal location for exploring the surrounding area. We were able to visit Île aux Coudres, Malbaie, and Tadoussac. When we arrived, the room was very clean, comfortable and charming. The place has a lot of character, it’s one of the oldest historic buildings in the area, from what I’ve read. We were able to enjoy the beautiful view of the river to start the new year off right! Some common areas appeared to be under renovation during our stay at the hostel, so they were not accessible at that time. I can’t wait to go back and stay there during the summer season to see what it will be like! When I returned to town, I realized that I had forgotten some valuable personal belongings, and the lady in charge was very friendly, she was very quick and responsive to help me retrieve my belongings. I really appreciated his help! Thank you very much for your stay at the Nuage hotel, we will be back!
We really enjoyed our stay at Nuage Hotel. I had originally booked for 2 nights, but as we liked the place we decided to stay an extra night. It is an ideal location for exploring the surrounding area. We were able to visit Île aux Coudres, Malbaie, and Tadoussac. When we arrived, the room was very clean, comfortable and charming. The place has a lot of character, it’s one of the oldest historic buildings in the area, from what I’ve read. We were able to enjoy the beautiful view of the river to start the new year off right! Some common areas appeared to be under renovation during our stay at the hostel, so they were not accessible at that time. I can’t wait to go back and stay there during the summer season to see what it will be like! When I returned to town, I realized that I had forgotten some valuable personal belongings, and the lady in charge was very friendly, she was very quick and responsive to help me retrieve my belongings. I really appreciated his help! Thank you very much for your stay at the Nuage hotel, we will be back!
6
Danny
Aug 2, 2025
·
Stayed 1 night
Tv did not work, property not well kept
Tv did not work, property not well kept
8
Yvan
Aug 10, 2023
·
Stayed 1 night
Très bien si ce n’est la fermeture du spa qui offrait une détente certaine après un long trajet.
Très bien si ce n’est la fermeture du spa qui offrait une détente certaine après un long trajet.
6
Pierre
Sep 5, 2023
·
Stayed 1 night
The hotel needs a major refreshment. It hasn't been done since the 90's (at least). The bed is however very comfortable.
The hotel needs a major refreshment. It hasn't been done since the 90's (at least). The bed is however very comfortable.
4
Edward
Jun 28, 2024
·
Stayed 1 night
It appears the property is being taken over by a young couple working to revive it. The various cottages and buildings are in rough shape. The lawns are mess and photos shown are deceptive. The breakfast is limited at best. Our room was very clean, however not made up on our second day. Too much work and not enough staff.
It appears the property is being taken over by a young couple working to revive it. The various cottages and buildings are in rough shape. The lawns are mess and photos shown are deceptive. The breakfast is limited at best. Our room was very clean, however not made up on our second day. Too much work and not enough staff.
4
Diane
Jul 28, 2024
·
Stayed 1 night
Not sure if the staff spoke English but they certainly dis mot speak French and had a hard time making out my name as reserved. The room appeared to be in the middle of a renovation. It was located right across from the reception desk and public bathroom. Carpet was dingy and stapled to the floor. A live wire hung from the wall in the bathroom. No backup toilet paper, kleenex or hair dryer. The curtains were hanging 6" at least from the windows so the porch lights shone brightly inside at night. The air conditioning unit was not installed. There is more but I will leave it at that.
Not sure if the staff spoke English but they certainly dis mot speak French and had a hard time making out my name as reserved. The room appeared to be in the middle of a renovation. It was located right across from the reception desk and public bathroom. Carpet was dingy and stapled to the floor. A live wire hung from the wall in the bathroom. No backup toilet paper, kleenex or hair dryer. The curtains were hanging 6" at least from the windows so the porch lights shone brightly inside at night. The air conditioning unit was not installed. There is more but I will leave it at that.
6
Oscar
Jul 21, 2025
·
Stayed 1 night
Nice location with a decent view on the St Laurent. The welcome staff didn’t provide a lot of indication on how to find the room (different building). The cleanliness is also not perfect.
Nice location with a decent view on the St Laurent. The welcome staff didn’t provide a lot of indication on how to find the room (different building). The cleanliness is also not perfect.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: many guests found rooms clean, but others report dirty bathrooms and towels, musty or damp odours, mold, and inconsistent housekeeping.
Related guest reviews
2
Mario
Jul 22, 2024
·
Stayed 2 nights
Ne réservez pas à cette auberge. Les propriétaires ont changé et la nouvelle administration ne parle ni français ni anglais. La propreté laisse grandement à désirer : à notre arrivée, les lits étaient si fripés que nous nous sommes demandé s'ils avaient été changés. La douche était également sale. De plus, il y avait une forte odeur nauséabonde chaque fois que nous tirions la chasse d'eau, probablement à cause d'une fosse septique non vidée. Pour couronner le tout, après notre départ, l’auberge a facturé 60 $ sur ma carte de crédit sans mon approbation, prétendant couvrir des frais Expedia. Nous avons contacté Expedia, qui a confirmé que cette pratique est illégale. Malgré nos demande les propriétaires de l'auberge a refusé de nous rembourser! ***À ÉVITER***
Ne réservez pas à cette auberge. Les propriétaires ont changé et la nouvelle administration ne parle ni français ni anglais. La propreté laisse grandement à désirer : à notre arrivée, les lits étaient si fripés que nous nous sommes demandé s'ils avaient été changés. La douche était également sale. De plus, il y avait une forte odeur nauséabonde chaque fois que nous tirions la chasse d'eau, probablement à cause d'une fosse septique non vidée. Pour couronner le tout, après notre départ, l’auberge a facturé 60 $ sur ma carte de crédit sans mon approbation, prétendant couvrir des frais Expedia. Nous avons contacté Expedia, qui a confirmé que cette pratique est illégale. Malgré nos demande les propriétaires de l'auberge a refusé de nous rembourser! ***À ÉVITER***
4
Marcel
Aug 31, 2024
·
Stayed 1 night
Pas du tout à la hauteur de la description dans Expedia, je ne recommande pas du tout. Pas à jour, tapis sale, salle de bain avec calfeutrant moisie.
Pas du tout à la hauteur de la description dans Expedia, je ne recommande pas du tout. Pas à jour, tapis sale, salle de bain avec calfeutrant moisie.
4
Jean-Philippe
Sep 30, 2024
·
Stayed 2 nights
Propreté et état de la salle de bains laissent à désirer. La chambre est correcte. La literie est confortable. Le déjeuner est très sommaire et peu engageant. Dommage !!! Plus jamais
Propreté et état de la salle de bains laissent à désirer. La chambre est correcte. La literie est confortable. Le déjeuner est très sommaire et peu engageant. Dommage !!! Plus jamais
2
ERIC
Sep 12, 2025
·
Stayed 2 nights
I'm sharing photos to demonstrate the true state of the place, and because I've noticed that the owners respond viciously to honest Google reviews. The hotel no longer looks like the old photos; there are new owners. First of all, the exterior is poorly maintained. And inside... I warn you to avoid this hotel. The rooms aren't cleaned between guests. As you can see, the shower was very dirty. The towels were folded, but dirty and wet, as if they had given us the used towels of the previous guests. I've stayed in hostels that were 1/3 the price and 10x cleaner. The floorboards were so dirty you couldn't walk without slippers, the mattress was extremely uncomfortable, and the room had a damp smell that persisted even with the windows open. The owners speak very little French or English, making it impossible for us to be understood. We kindly asked for fresh towels, but the owner was rude to us, telling us there weren't any more. So she put our towels in the dryer and then gave them back to us, still wet and unfolded. We couldn't stay a second night. We booked another hotel. Please check out the photos, as you will see I am not exaggerating.
I'm sharing photos to demonstrate the true state of the place, and because I've noticed that the owners respond viciously to honest Google reviews. The hotel no longer looks like the old photos; there are new owners. First of all, the exterior is poorly maintained. And inside... I warn you to avoid this hotel. The rooms aren't cleaned between guests. As you can see, the shower was very dirty. The towels were folded, but dirty and wet, as if they had given us the used towels of the previous guests. I've stayed in hostels that were 1/3 the price and 10x cleaner. The floorboards were so dirty you couldn't walk without slippers, the mattress was extremely uncomfortable, and the room had a damp smell that persisted even with the windows open. The owners speak very little French or English, making it impossible for us to be understood. We kindly asked for fresh towels, but the owner was rude to us, telling us there weren't any more. So she put our towels in the dryer and then gave them back to us, still wet and unfolded. We couldn't stay a second night. We booked another hotel. Please check out the photos, as you will see I am not exaggerating.
8
Sabrina
Jul 29, 2025
·
Stayed 1 night
Super clean room, spacious and quiet.
Super clean room, spacious and quiet.
2
Steve
May 21, 2024
·
Stayed 2 nights
Chambre avec moisissures salles de bain , avoir du papier toilette dans chaque chambres, beaucoup de poussière sur les meubles
Chambre avec moisissures salles de bain , avoir du papier toilette dans chaque chambres, beaucoup de poussière sur les meubles
2
Jean-Frédéric
Dec 7, 2024
·
Stayed 1 night
When we arrived in the room the bathroom was dirty like it’s not been clean since the last visitor was there. Dirty towels, toothpaste in the sink, booger on the wall, black dirt in the bath tub.. Very disgusting and when we told this to the manager, she offer another room for the night. We took a look in the other room but surprisingly it was dirty too, not as much as the first one, they don’t have a high standard to clean the room. We quit after the visit of the second room, stay far from this hotel !! Don’t waste you time and money.
When we arrived in the room the bathroom was dirty like it’s not been clean since the last visitor was there. Dirty towels, toothpaste in the sink, booger on the wall, black dirt in the bath tub.. Very disgusting and when we told this to the manager, she offer another room for the night. We took a look in the other room but surprisingly it was dirty too, not as much as the first one, they don’t have a high standard to clean the room. We quit after the visit of the second room, stay far from this hotel !! Don’t waste you time and money.
10
Carrie
Oct 3, 2025
·
Stayed 2 nights
Small but really clean, nice experience
Small but really clean, nice experience
2
Kathryn
Nov 17, 2024
·
Stayed 1 night
Les employés parle peu francais ni anglais. Difficile de ce faire comprendre Coulisse sur les murs, les draps sentaient la friteuse,il y avait des cheveux qui netait pas les nôtres et il y avait des tâches jaunes dans le lit. Le rideaux de douche etait mangé par la moisissure...
Les employés parle peu francais ni anglais. Difficile de ce faire comprendre Coulisse sur les murs, les draps sentaient la friteuse,il y avait des cheveux qui netait pas les nôtres et il y avait des tâches jaunes dans le lit. Le rideaux de douche etait mangé par la moisissure...
10
Rebecca
Sep 2, 2025
·
Stayed 2 nights
Very nice hotel in beautiful location. Very quiet. The rooms are big and spacious. Good water pressure in the shower.
Very nice hotel in beautiful location. Very quiet. The rooms are big and spacious. Good water pressure in the shower.
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AI-generated summary based on recent guest reviews
Rooms
Experiences vary widely: some rooms are comfortable and even spacious with river views or small balconies. Others feel small or dated, don’t match photos, lack air conditioning, have weak soundproofing, and show unreliable Wi‑Fi or TV performance.
Related guest reviews
10
Denise
Sep 25, 2025
·
Stayed 2 nights
Hébergement très bien situé. Propriétaires dévoués et travaillant à l'amélioration des lieux. Nous avons apprécié la chambre avec petite terrasse et vue sur le fleuve.
Hébergement très bien situé. Propriétaires dévoués et travaillant à l'amélioration des lieux. Nous avons apprécié la chambre avec petite terrasse et vue sur le fleuve.
8
Martin
Jul 15, 2024
·
Stayed 1 night
Hôtel has no air conditioning just a fan. Pictures are showing a very nice new hotel,but not accurate. Not soundproof at all we had to listen to voices all night.
Hôtel has no air conditioning just a fan. Pictures are showing a very nice new hotel,but not accurate. Not soundproof at all we had to listen to voices all night.
6
Rejean
Sep 15, 2025
·
Stayed 1 night
No armchair. The room did not look like in picture
No armchair. The room did not look like in picture
6
Danny
Aug 2, 2025
·
Stayed 1 night
Tv did not work, property not well kept
Tv did not work, property not well kept
10
Jean
Nov 7, 2023
·
Stayed 1 night
Propre et confortable. Tres grande chambre avec balcon privé
Propre et confortable. Tres grande chambre avec balcon privé
6
Karen
Aug 16, 2023
·
Stayed 1 night
Pas d’air climatisé
Pas d’air climatisé
6
Robert
Aug 14, 2024
·
Stayed 1 night
Worst Internet since my dial up days. Bathroom although clean, had a rubber bath mat that was disgusting.
Worst Internet since my dial up days. Bathroom although clean, had a rubber bath mat that was disgusting.
10
Caroline
Oct 15, 2023
·
Stayed 1 night
Belle endroit tranquille avec magnifique vue sur le fleuve. Chambre propre et fonctionnelle.
Belle endroit tranquille avec magnifique vue sur le fleuve. Chambre propre et fonctionnelle.
10
Lorraine
Sep 25, 2025
·
Stayed 1 night
Great view of the St Lawrence from a tiny but cute balcony!!
Great view of the St Lawrence from a tiny but cute balcony!!
10
Rebecca
Sep 2, 2025
·
Stayed 2 nights
Very nice hotel in beautiful location. Very quiet. The rooms are big and spacious. Good water pressure in the shower.
Very nice hotel in beautiful location. Very quiet. The rooms are big and spacious. Good water pressure in the shower.
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AI-generated summary based on recent guest reviews
Service
Service sentiment is divided: some praise friendly, welcoming staff, while many cite language barriers at reception, limited responsiveness, and occasional billing or check‑in issues.
Related guest reviews
4
marc
Jul 31, 2024
·
Stayed 1 night
Il semble que cet hôtel soit devenu partie d'une chaîne? Il manque sérieusement d'un gérant dans la place. Les deux personnes à l'accueil étaient incapables de comprendre ce que nous leur disions, que ce soit en français ou en anglais. Des tas de colis encombraient le petit salon. Notre chambre donnait directement sous la Route 138.
Il semble que cet hôtel soit devenu partie d'une chaîne? Il manque sérieusement d'un gérant dans la place. Les deux personnes à l'accueil étaient incapables de comprendre ce que nous leur disions, que ce soit en français ou en anglais. Des tas de colis encombraient le petit salon. Notre chambre donnait directement sous la Route 138.
10
Normand
Sep 22, 2023
·
Stayed 1 night
Staff was fantastic. Help us find activities in the area
Staff was fantastic. Help us find activities in the area
6
Simon
Jul 25, 2024
·
Stayed 1 night
Le personnelle parlait pas le français et en en anglais c’était limite. J’ai u l’impression qu’ils sont en train de faire des réno mais l’état des lieux actuel laisse à désirer. Je peux comprendre que les propriétaires veulent faire des efforts mais ils faut qu’ils parlent français comme il faut et les bâtiments soient vraiment en ordre.
Le personnelle parlait pas le français et en en anglais c’était limite. J’ai u l’impression qu’ils sont en train de faire des réno mais l’état des lieux actuel laisse à désirer. Je peux comprendre que les propriétaires veulent faire des efforts mais ils faut qu’ils parlent français comme il faut et les bâtiments soient vraiment en ordre.
10
olivier
Jan 6, 2025
·
Stayed 2 nights
We really enjoyed our stay at Nuage Hotel. I had originally booked for 2 nights, but as we liked the place we decided to stay an extra night. It is an ideal location for exploring the surrounding area. We were able to visit Île aux Coudres, Malbaie, and Tadoussac. When we arrived, the room was very clean, comfortable and charming. The place has a lot of character, it’s one of the oldest historic buildings in the area, from what I’ve read. We were able to enjoy the beautiful view of the river to start the new year off right! Some common areas appeared to be under renovation during our stay at the hostel, so they were not accessible at that time. I can’t wait to go back and stay there during the summer season to see what it will be like! When I returned to town, I realized that I had forgotten some valuable personal belongings, and the lady in charge was very friendly, she was very quick and responsive to help me retrieve my belongings. I really appreciated his help! Thank you very much for your stay at the Nuage hotel, we will be back!
We really enjoyed our stay at Nuage Hotel. I had originally booked for 2 nights, but as we liked the place we decided to stay an extra night. It is an ideal location for exploring the surrounding area. We were able to visit Île aux Coudres, Malbaie, and Tadoussac. When we arrived, the room was very clean, comfortable and charming. The place has a lot of character, it’s one of the oldest historic buildings in the area, from what I’ve read. We were able to enjoy the beautiful view of the river to start the new year off right! Some common areas appeared to be under renovation during our stay at the hostel, so they were not accessible at that time. I can’t wait to go back and stay there during the summer season to see what it will be like! When I returned to town, I realized that I had forgotten some valuable personal belongings, and the lady in charge was very friendly, she was very quick and responsive to help me retrieve my belongings. I really appreciated his help! Thank you very much for your stay at the Nuage hotel, we will be back!
4
Lucien
Jul 21, 2025
·
Stayed 1 night
The receptionist is a chinese woman who does not know how to communicate in French or in English. This was a problem because there were many problems for my reservation. I asked for 2 regular beds and I only got 1 regular bed. There was a small bed for children but the mattress was so old that it was sliding and was not confortable, The lady told me that there was air conditioning, which was not the case. In the end I paid $285 for a room that was only worth $150 when I compare with the competition. This hotel needs a true bilingual receptionist that understand what the customers are saying. My friend and I did not understand the rceptionist becausxe she was unable to communicate properly.
The receptionist is a chinese woman who does not know how to communicate in French or in English. This was a problem because there were many problems for my reservation. I asked for 2 regular beds and I only got 1 regular bed. There was a small bed for children but the mattress was so old that it was sliding and was not confortable, The lady told me that there was air conditioning, which was not the case. In the end I paid $285 for a room that was only worth $150 when I compare with the competition. This hotel needs a true bilingual receptionist that understand what the customers are saying. My friend and I did not understand the rceptionist becausxe she was unable to communicate properly.
4
Sylvie
Oct 22, 2023
·
Stayed 1 night
On nous a fait attendre à l’accueil parce que les propriétaires s’engueulaient… en chinois. D’ailleurs ils ne parlent à peu près pas français, un peu anglais, sont hyper stressés, donc impossible d’avoir de l’information. Au déjeuner, les tables ne sont pas débarrassées, donc on a dû se monter une table nous-mêmes et lorsque qu’il n’y a plus eu de café dans la machine à café, il a été impossible de trouver quelqu’un pour la remplir. De plus ils nous ont chargé la chambre 2 fois et nous avons dû exiger un remboursement, non sans problème.
On nous a fait attendre à l’accueil parce que les propriétaires s’engueulaient… en chinois. D’ailleurs ils ne parlent à peu près pas français, un peu anglais, sont hyper stressés, donc impossible d’avoir de l’information. Au déjeuner, les tables ne sont pas débarrassées, donc on a dû se monter une table nous-mêmes et lorsque qu’il n’y a plus eu de café dans la machine à café, il a été impossible de trouver quelqu’un pour la remplir. De plus ils nous ont chargé la chambre 2 fois et nous avons dû exiger un remboursement, non sans problème.
4
UGO
Aug 5, 2024
·
Stayed 1 night
Personnel ne parle pas bien ni français ni anglais
Personnel ne parle pas bien ni français ni anglais
2
Shoela
Jan 20, 2025
·
Stayed 1 night
très mauvais accueil personnel pas accueillant pas propre mauvaise publicité! très sale comportement pas respectueux
très mauvais accueil personnel pas accueillant pas propre mauvaise publicité! très sale comportement pas respectueux
10
Abdelilah
Mar 25, 2025
·
Stayed 1 night
Good service
Good service
10
Guylaine
Nov 23, 2025
·
Stayed 1 night
L'accueil de la proprio etait SENSATIONNEL super contente de nous revoir apres plusieurs visite ,propreté correcte, confort également tres bien !
L'accueil de la proprio etait SENSATIONNEL super contente de nous revoir apres plusieurs visite ,propreté correcte, confort également tres bien !
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AI-generated summary based on recent guest reviews
Location
Scenic location near the St. Lawrence and close to La Malbaie and area attractions. Some note it’s outside town, so dining requires a drive.
Related guest reviews
10
Alexandre
Apr 21, 2025
·
Stayed 2 nights
A nice stay, enjoyed the area with views of the river.
A nice stay, enjoyed the area with views of the river.
6
Alex
Nov 1, 2023
·
Stayed 1 night
Outside of town. The clerk was not speaking english
Outside of town. The clerk was not speaking english
10
Denise
Sep 25, 2025
·
Stayed 2 nights
Hébergement très bien situé. Propriétaires dévoués et travaillant à l'amélioration des lieux. Nous avons apprécié la chambre avec petite terrasse et vue sur le fleuve.
Hébergement très bien situé. Propriétaires dévoués et travaillant à l'amélioration des lieux. Nous avons apprécié la chambre avec petite terrasse et vue sur le fleuve.
8
Annie
Aug 2, 2025
·
Stayed 2 nights
Près de tout! Chambre très propre et très bien. Lit confortable!
Près de tout! Chambre très propre et très bien. Lit confortable!
10
Tricia
Aug 17, 2024
·
Stayed 2 nights
This was lovely and we were able to stay two nights. It was very special. The room was as advertised, clean, and perfect for our needs. We traveled to the area to take the tour at Les Jardins de Quartre-Vents. This Auberge was so conveniently close to the jardins and was in a wonderful area to explore.
This was lovely and we were able to stay two nights. It was very special. The room was as advertised, clean, and perfect for our needs. We traveled to the area to take the tour at Les Jardins de Quartre-Vents. This Auberge was so conveniently close to the jardins and was in a wonderful area to explore.
10
Benjamin
Aug 31, 2025
·
Stayed 1 night
Tres beau, accessible et pres des services
Tres beau, accessible et pres des services
8
Patricia
Aug 8, 2025
·
Stayed 1 night
Nice place. Good view but no food available fir miles and no advice about where to go. But still a very pleasant place.
Nice place. Good view but no food available fir miles and no advice about where to go. But still a very pleasant place.
10
Lorraine
Sep 25, 2025
·
Stayed 1 night
Great view of the St Lawrence from a tiny but cute balcony!!
Great view of the St Lawrence from a tiny but cute balcony!!
10
Rebecca
Sep 2, 2025
·
Stayed 2 nights
Very nice hotel in beautiful location. Very quiet. The rooms are big and spacious. Good water pressure in the shower.
Very nice hotel in beautiful location. Very quiet. The rooms are big and spacious. Good water pressure in the shower.
8
Anick
Sep 7, 2023
·
Stayed 1 night
This hostel is very nice, comfortable and located not far from La Malbaie downtown; breakfast could be improved.
This hostel is very nice, comfortable and located not far from La Malbaie downtown; breakfast could be improved.
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AI-generated summary based on recent guest reviews
Dining
Breakfast ranges from simple to adequate, with several saying it’s limited and occasionally poorly managed or short on items; some report no breakfast offered. The previously advertised restaurant appears closed.
Related guest reviews
2
marvel
Jun 28, 2025
·
Stayed 1 night
On at least one website I looked at it mentioned a luxury spa with a large whirlpool and sauna There was one at the end of our building but the whirlpool was empty and the room was filled with old mattresses and furniture. There was a gourmet restaurant mentioned, but it appeared to have been closed for a long time, The main building was dirty and smelled very musty. Owners had very little English speaking ability and even less French. Wouldn’t recommend this place to anyone. Should get a refund for at least half the price. Very disappointing.
On at least one website I looked at it mentioned a luxury spa with a large whirlpool and sauna There was one at the end of our building but the whirlpool was empty and the room was filled with old mattresses and furniture. There was a gourmet restaurant mentioned, but it appeared to have been closed for a long time, The main building was dirty and smelled very musty. Owners had very little English speaking ability and even less French. Wouldn’t recommend this place to anyone. Should get a refund for at least half the price. Very disappointing.
8
Sandra
Jul 25, 2024
·
Stayed 2 nights
Bien dans l'ensemble. Ce qui serait à ameliorer serait le déjeuné, trop peu de choix.
Bien dans l'ensemble. Ce qui serait à ameliorer serait le déjeuné, trop peu de choix.
2
Hughes
Jul 30, 2024
·
Stayed 3 nights
Le personnel ne parle ni français ni anglais. Impossible de se faire comprendre. Déjeuner dégoûtant. Hotel à éviter !!!
Le personnel ne parle ni français ni anglais. Impossible de se faire comprendre. Déjeuner dégoûtant. Hotel à éviter !!!
6
Donald
Oct 13, 2025
·
Stayed 1 night
Pas de déjeuner offert!
Pas de déjeuner offert!
10
Dominique
Aug 28, 2023
·
Stayed 1 night
Petit déjeuner inclut très apprécié, simple mais efficace.
Petit déjeuner inclut très apprécié, simple mais efficace.
8
Zachary
Oct 3, 2023
·
Stayed 1 night
The property is an old building but well maintained and surrounded by a lovely lawn. The continental breakfast was served buffet style in a bright clean dining room.
The property is an old building but well maintained and surrounded by a lovely lawn. The continental breakfast was served buffet style in a bright clean dining room.
2
isabel
Oct 19, 2023
·
Stayed 1 night
Inept communication of both official languages. Wifi did not work in annex that we stayed. Breakfast was awful, no coffee, no hot water for tea and no visible service, even though I kept calling and looking for someone. Although the room was clean, it was the worst accommodation I have ever stayed at. Where on earth did the 3 stars come from?
Inept communication of both official languages. Wifi did not work in annex that we stayed. Breakfast was awful, no coffee, no hot water for tea and no visible service, even though I kept calling and looking for someone. Although the room was clean, it was the worst accommodation I have ever stayed at. Where on earth did the 3 stars come from?
10
Thomas
Jul 22, 2024
·
Stayed 1 night
Très bon rapport qualité-prix, bon déjeuner , personnel gentil et répond aux besoins des clients
Très bon rapport qualité-prix, bon déjeuner , personnel gentil et répond aux besoins des clients
8
Jean-Paul
Sep 9, 2024
·
Stayed 1 night
Difficile de laisser un avis sur cet établissement tant les expériences peuvent être différentes. Visiblement, cela s'est lal passé pour certains clients. En ce qui nous concerne, le séjour s'est très bien déroulé. Nous logions dans les chambres au premier dans le bâtiment principal. Elles étaient très correctes et avec le charme de l'ancien. Le petit-déjeuner se déroule dans une salle agréable ; il est correct et relativement varié, surtout pour le Québec dont ce n'est pas le point fort à ce que j'ai pu expérimenter. De toute évidence, les propriétaires, un couple de Chinois avec leur fils, déploient des efforts pour assurer le bon fonctionnement, mais la carence de personnel saute aux yeux. Ils trouvent tout de même le temps d'êtres aimables. Pour ce qui nous a semblé, l'hôtel est bien tenu. Et l'emplacement est excellent. Le rapport qualité-prix pour nous était satisfant. PS : Certains avis semblent être de complaisance, de toute évidence, et tellement laudatifs que ça en est comique.
Difficile de laisser un avis sur cet établissement tant les expériences peuvent être différentes. Visiblement, cela s'est lal passé pour certains clients. En ce qui nous concerne, le séjour s'est très bien déroulé. Nous logions dans les chambres au premier dans le bâtiment principal. Elles étaient très correctes et avec le charme de l'ancien. Le petit-déjeuner se déroule dans une salle agréable ; il est correct et relativement varié, surtout pour le Québec dont ce n'est pas le point fort à ce que j'ai pu expérimenter. De toute évidence, les propriétaires, un couple de Chinois avec leur fils, déploient des efforts pour assurer le bon fonctionnement, mais la carence de personnel saute aux yeux. Ils trouvent tout de même le temps d'êtres aimables. Pour ce qui nous a semblé, l'hôtel est bien tenu. Et l'emplacement est excellent. Le rapport qualité-prix pour nous était satisfant. PS : Certains avis semblent être de complaisance, de toute évidence, et tellement laudatifs que ça en est comique.
8
Anick
Sep 7, 2023
·
Stayed 1 night
This hostel is very nice, comfortable and located not far from La Malbaie downtown; breakfast could be improved.
This hostel is very nice, comfortable and located not far from La Malbaie downtown; breakfast could be improved.
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AI-generated summary based on recent guest reviews
10
Min
4 weeks ago
·
Stayed 2 nights
Warm and welcoming hotel hosts. Clean, cozy and reasonable size room with mini-fridge and streaming video. Great location making it very easy to explore Charlevoix area by car. Looking to coming back next time.
Warm and welcoming hotel hosts. Clean, cozy and reasonable size room with mini-fridge and streaming video. Great location making it very easy to explore Charlevoix area by car. Looking to coming back next time.
8
Valérie
Sep 23, 2026
·
Stayed 4 nights
Parking.
Parking.
10
CHUNGKI
Sep 17, 2026
·
Stayed 1 night
Beautiful view and location.
Beautiful view and location.
8
Ravi
Aug 23, 2026
·
Stayed 2 nights
Nice/quiet staff. dust, broken bolt of door and broken bathroom lock. It might be only our room. Ok for a night. Paid more than I should have.
Nice/quiet staff. dust, broken bolt of door and broken bathroom lock. It might be only our room. Ok for a night. Paid more than I should have.
10
Louis
Aug 16, 2026
·
Stayed 1 night
Awesome! Sublime! Perfect! Great staff! ☆☆☆☆☆
Awesome! Sublime! Perfect! Great staff! ☆☆☆☆☆
FAQs about Auberge des Nuages
Is parking available at the property?
Yes, parking is available on-site and is free of charge.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 10:00 PM, and check-out is at 11:00 AM.
What is the location of the property in relation to key landmarks?
The property is located in La Malbaie, next to a golf course and near the beach, with nearby attractions including Saguenay-St. Lawrence Marine Park and the Saint Lawrence River.
Are children allowed at the property?
Children are allowed at the property, but specific age policies are not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-01: 74.95007235731507USD
- 2026-11-02: 74.95007235731507USD
- 2026-11-03: 74.95007235731507USD
- 2026-11-04: 74.95007235731507USD
- 2026-11-05: 74.95007235731507USD
- 2026-11-06: 74.95007235731507USD
- 2026-11-07: 68.99449252489471USD
- 2026-11-08: 74.36566046662902USD
- 2026-11-09: 74.95007235731507USD
- 2026-11-10: 74.95007235731507USD
- 2026-11-11: 73.76583690605163USD
- 2026-11-12: 74.95007235731507USD
- 2026-11-13: 74.95007235731507USD
- 2026-11-14: 73.76583690605163USD
- 2026-11-15: 74.95007235731507USD
- 2026-11-16: 74.95007235731507USD
- 2026-11-17: 74.95007235731507USD
- 2026-11-18: 74.95007235731507USD
- 2026-11-19: 74.95007235731507USD
- 2026-11-20: 74.95007235731507USD
- 2026-11-21: 74.95007235731507USD
- 2026-11-22: 73.06830917408752USD
- 2026-11-23: 74.06924667356873USD
- 2026-11-24: 74.95007235731507USD
- 2026-11-25: 74.95007235731507USD
- 2026-11-26: 74.95007235731507USD
- 2026-11-27: 73.76583690605163USD
- 2026-11-28: 74.95007235731507USD
- 2026-11-29: 74.95007235731507USD
- 2026-11-30: 74.95007235731507USD
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Check-in time starts at15:00Check-in time ends at21:00Check-out time ends at12:00
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Only dogs and cats are allowed;Service animals are allowed;Service animals are exempt from fees/restrictions;Pets allowed;Pet fee: CAD 30 per accommodation, per stay plus CAD 30 one-time cleaning fee ; Service animals are exempt from fees;
Front Desk Services
The front desk is open daily from 3:00 PM - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Crib (infant bed) fee: CAD 20.0 per stay; Rollaway bed fee: CAD 25.0 per day;
Dining
Breakfast not provided
Popular amenities
Parking
Non-Smoking Rooms
Family Room
Garden
Picnic Area/Tables
Luggage Storage
General
Non-Smoking Rooms
Picnic Area/Tables
Family Room
Activities
Garden
Outdoor Furniture
Terrace
Services
Luggage Storage
Express Check-In/Check-Out
Parking
Parking
Free Parking
Parking Onsite
Internet
Free Wi-Fi