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voco Royalty Puebla Downtown by IHG

From

96 USD

a notte

voco Royalty Puebla Downtown by IHG - Reception

voco Royalty Puebla Downtown by IHG - Camera

voco Royalty Puebla Downtown by IHG - Camera

voco Royalty Puebla Downtown by IHG - Reception

voco Royalty Puebla Downtown by IHG - Ristorante

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From

96 USD

a notte

Informazioni su questa struttura

Scopri i molti servizi ricreativi a disposizione, tra cui una palestra e una terrazza panoramica da dove ammirare il paesaggio. Questo hotel in stile coloniale dispone, inoltre, di il Wi-Fi gratuito e servizi di concierge.

Servizi

Scopri i molti servizi ricreativi a disposizione, tra cui una palestra e una terrazza panoramica da dove ammirare il paesaggio. Questo hotel in stile coloniale dispone, inoltre, di il Wi-Fi gratuito e servizi di concierge.

Servizi per le aziende

Potrai usufruire di un pratico servizio di lavanderia e lavaggio a secco, una reception aperta 24 ore su 24 e deposito bagagli. Il un parcheggio con servizio di ritiro e riconsegna auto gratuito è disponibile in loco.

Ristorazione

Soddisfa la tua voglia di buona cucina da Royalty, uno dei 2 ristoranti presso un hotel. Concludi la giornata in bellezza con il tuo drink preferito! Presso questa struttura troverai un bar/lounge davvero fantastico. La colazione continentale è disponibile a pagamento tutti i giorni dalle ore 08:00 alle ore 12:00.

Camere

Rilassati in una delle 42 camere della struttura, complete di aria condizionata e TV al plasma. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. I bagni sono dotati di doccia. I comfort includono casseforti e bustine da tè o caffè solubile, mentre le pulizie sono eseguite tutti i giorni.

Posizione

Se decidi di soggiornare in voco Royalty Puebla Downtown by IHG, ti troverai al centro di Puebla, a pochi passi da Zócalo de Puebla e Cattedrale di Puebla. Questo hotel si trova a 0,9 km da Puebla Convention Center e 2,9 km da Fortezza di Loreto.

Nelle vicinanze

Zócalo de Puebla(0.1 miglia)
Chiesa di Santo Domingo(0.2 miglia)
Biblioteca Palafoxiana(0.2 miglia)
Cappella di Rosario(0.2 miglia)
Chiesa della Compagnia(0.2 miglia)
Museo Poblano de Arte Virreinal(0.2 miglia)
Cattedrale di Puebla(0.2 miglia)
Calle de los Dulces(0.3 miglia)
Calle de los dulces(0.3 miglia)
Convento di Santa Monica e Museo di arte sacra(0.3 miglia)
Museo della Rivoluzione Messicana(0.3 miglia)
Museo Amparo(0.3 miglia)
Callejon del Sapo(0.3 miglia)
Profética(0.3 miglia)
Bazaar di Los Sapos(0.4 miglia)
L'aeroporto internazionale più vicino è Aeroporto Internazionale di Puebla (PBC)(22.5 miglia)

Parcheggio
Ristorante
Camere non fumatori
Servizio in camera
Banco escursioni
Lavanderia a secco

Posizione

Portal Hidalgo 8, Av. Palafox y Mendoza, Puebla, Stato di Puebla, Messico

Zócalo de Puebla (0.1 miglia)

Chiesa di Santo Domingo (0.2 miglia)

Biblioteca Palafoxiana (0.2 miglia)

Cappella di Rosario (0.2 miglia)

Chiesa della Compagnia (0.2 miglia)

Museo Poblano de Arte Virreinal (0.2 miglia)

Altre informazioni sulla posizione

Recensioni degli ospiti su voco Royalty Puebla Downtown by IHG

8.7

Ottimo

Sulla base di 400 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

6%

In coppia

33%

Famiglia

24%

Gruppo

21%

In solitaria

12%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

In voco Royalty Puebla Downtown by IHG, i viaggiatori apprezzano l'impareggiabile posizione di fronte allo Zócalo, il personale molto cordiale e gli interni generalmente puliti e ben tenuti, segnalando però che molte camere sono piccole (alcune senza finestre) e che il rumore della strada o del terrazzo può disturbare alcuni soggiorni.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Cosa pensano gli ospiti

In voco Royalty Puebla Downtown by IHG, i viaggiatori apprezzano l'impareggiabile posizione di fronte allo Zócalo, il personale molto cordiale e gli interni generalmente puliti e ben tenuti, segnalando però che molte camere sono piccole (alcune senza finestre) e che il rumore della strada o del terrazzo può disturbare alcuni soggiorni.

Il terrazzo sul tetto e i ristoranti ricevono frequenti complimenti per la vista e l'atmosfera, anche se alcuni ospiti segnalano una qualità del cibo o un servizio incostante, musica a volte troppo alta e limitazioni con la colazione “inclusa”. Diversi recensori menzionano anche odori di fogna o piccoli problemi di manutenzione nei bagni, mentre il check-in è generalmente rapido e il personale aiuta con l'accesso in auto nel centro, spesso affollato e a volte pedonale. In generale, è ideale per chi privilegia la vivace atmosfera della piazza storica rispetto a spazio extra e silenzio.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

Il terrazzo sul tetto e i ristoranti in loco sono un punto di forza, con splendide viste sulla cattedrale. Il personale assiste con il parcheggio e il servizio valet, anche se alcune parti della struttura sono state oggetto di ristrutturazione.

Recensioni degli ospiti correlate

8

CARLOS E

24 set 2023

·

Soggiorno di 1 notte

El hotel está en una ubicación excelente, sin embargo si vas en auto hay que considerar que los fines de semana cierran algunas calles, por lo que es mejor hablar al hotel para que alguien vaya por tu auto y lo estacione por ti. El servicio es excelente!

El hotel está en una ubicación excelente, sin embargo si vas en auto hay que considerar que los fines de semana cierran algunas calles, por lo que es mejor hablar al hotel para que alguien vaya por tu auto y lo estacione por ti. El servicio es excelente!

10

Vanessa

18 set 2023

·

Soggiorno di 2 notti

El hotel ha sido remodelado y quedo muuuy bonito, todos son amables y serviciales, volveria a hospedarme ahi, la ubicación excelente

El hotel ha sido remodelado y quedo muuuy bonito, todos son amables y serviciales, volveria a hospedarme ahi, la ubicación excelente

8

Elsa

28 mar 2023

·

Soggiorno di 1 notte

Chaming hotel with great location! It would be great to have access to nearby parking. There is remodeling going on at this time.

Chaming hotel with great location! It would be great to have access to nearby parking. There is remodeling going on at this time.

10

Yuchi

2 set 2023

·

Soggiorno di 4 notti

Stayed in the Junior Suite with the cathedral view for 4 nights, very spacious and comfortable, staff is extremely friendly and helpful. Hotel is beautiful, but it can get loud at night from the Zocalo, and the noise of chairs dragging around from the rooftop restaurant.

Stayed in the Junior Suite with the cathedral view for 4 nights, very spacious and comfortable, staff is extremely friendly and helpful. Hotel is beautiful, but it can get loud at night from the Zocalo, and the noise of chairs dragging around from the rooftop restaurant.

10

Jose Manuel

29 mar 2025

·

Soggiorno di 1 notte

Check in was super fast and easy. I had three rooms booked and at least two of the three we were able to go check in a bit earlier. The area is very lively so music and noise can be expected but it’s not that bad. The staff are super nice and helpful and the roof top restaurant was certainly a highlight! I’ll certainly be coming back.

Check in was super fast and easy. I had three rooms booked and at least two of the three we were able to go check in a bit earlier. The area is very lively so music and noise can be expected but it’s not that bad. The staff are super nice and helpful and the roof top restaurant was certainly a highlight! I’ll certainly be coming back.

10

Carol

13 nov 2023

·

Soggiorno di 2 notti

Pros: Great location in the town square. Service was excellent. Roof-top restaurant has a beautiful view. indoor and outdoor dining. Ground floor restaurant (inside and outside) was very good with excellent service. Room was very clean and comfortable. Mattress very good. (Small rooms are updated and better than appear in photos.) Has room air-conditioner. Cons: Even with a room at the back of the hotel, the musicians on the ground floor could be heard at night. (They ended by 9:30-10:00.) Not a big deal, but the lobby is being renovated so nowhere to hang out - although the staff is accommodating with seats if you need them.

Pros: Great location in the town square. Service was excellent. Roof-top restaurant has a beautiful view. indoor and outdoor dining. Ground floor restaurant (inside and outside) was very good with excellent service. Room was very clean and comfortable. Mattress very good. (Small rooms are updated and better than appear in photos.) Has room air-conditioner. Cons: Even with a room at the back of the hotel, the musicians on the ground floor could be heard at night. (They ended by 9:30-10:00.) Not a big deal, but the lobby is being renovated so nowhere to hang out - although the staff is accommodating with seats if you need them.

10

claudia

2 set 2025

·

Soggiorno di 2 notti

The location was amazing. Just in the center of the city. Walkable to all the restaurants and points of interest. Hotel stuff very nice. Great customer service. We received a courtesy for our wedding anniversary. The roof top bar has an amazing restaurant with mariachi. The views are great. The room was small but everything is new and updated . Love my stay in this location.

The location was amazing. Just in the center of the city. Walkable to all the restaurants and points of interest. Hotel stuff very nice. Great customer service. We received a courtesy for our wedding anniversary. The roof top bar has an amazing restaurant with mariachi. The views are great. The room was small but everything is new and updated . Love my stay in this location.

10

Darrell

10 nov 2025

·

Soggiorno di 2 notti

Waiting at the curb when we arrived and took our car to park and us to register. Staff was happy to help, and a lovely dinner at Hook Black.

Waiting at the curb when we arrived and took our car to park and us to register. Staff was happy to help, and a lovely dinner at Hook Black.

10

Jose

30 mar 2025

·

Soggiorno di 1 notte

Great property and impecable installation. Inconvenient to reach as traffic can be heavy but hotel staff is great at assisting with parking etc.

Great property and impecable installation. Inconvenient to reach as traffic can be heavy but hotel staff is great at assisting with parking etc.

6

Kasandra

3 gen 2023

·

Soggiorno di 19.355 notti

No room service, this place is weird in that the have 2 restaurants yet cannot provide room service even though Expedia lists they have it. The bathrooms stink due to their sewer system. It’s awful. The front desk people are rude. The restaurant upstairs is highly overpriced and their food is rather flavorless, basic and low quality. The cleaning staff is great and they pay attention to detail. The hotel is very noisy due to them blasting music at the top restaurant into the late night. The rooftop restaraunt plays their music so loud at 7pm for no reason and it is uncomfortable to have dinner there with family as we have to shout to each-other. Over all, I would not stay here again. The balcony view was nice but it doesn’t make up for all the other issues.

No room service, this place is weird in that the have 2 restaurants yet cannot provide room service even though Expedia lists they have it. The bathrooms stink due to their sewer system. It’s awful. The front desk people are rude. The restaurant upstairs is highly overpriced and their food is rather flavorless, basic and low quality. The cleaning staff is great and they pay attention to detail. The hotel is very noisy due to them blasting music at the top restaurant into the late night. The rooftop restaraunt plays their music so loud at 7pm for no reason and it is uncomfortable to have dinner there with family as we have to shout to each-other. Over all, I would not stay here again. The balcony view was nice but it doesn’t make up for all the other issues.

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Pulizia

Le camere e le aree comuni sono spesso descritte come molto pulite. Segnalazioni ricorrenti menzionano odori di fogna in alcuni bagni e occasionali disattenzione, come oggetti dimenticati nei cassetti.

Recensioni degli ospiti correlate

10

Casandra

6 gen 2026

·

Soggiorno di 1 notte

El personal es súper amable y las habitaciones están impecables

El personal es súper amable y las habitaciones están impecables

10

Jorge Enrique

7 dic 2024

·

Soggiorno di 2 notti

Una estancia bastante cómoda y muy agradable. Excelente comida de su restaurante, muy rico mole. Su personal de atención en recepción y de restaurante muy bien. Nuestra próxima visita, seguramente aquí nos hospedaremos.

Una estancia bastante cómoda y muy agradable. Excelente comida de su restaurante, muy rico mole. Su personal de atención en recepción y de restaurante muy bien. Nuestra próxima visita, seguramente aquí nos hospedaremos.

10

yadira

6 ago 2023

·

Soggiorno di 1 notte

Beautiful hotel right in the heart of the city. Very well decorated, clean and absolutely charming.

Beautiful hotel right in the heart of the city. Very well decorated, clean and absolutely charming.

2

IGNACIO

23 giu 2025

·

Soggiorno di 1 notte

La reservación incluía una botella de vino la cual nunca nos dieron, también me cobraron desayunos que nunca nos dieron. La regadera de la habitación (No. 217) no funcionaba y estaba sucia pues en los cajones encontramos botanas de los anteriores huéspedes.

La reservación incluía una botella de vino la cual nunca nos dieron, también me cobraron desayunos que nunca nos dieron. La regadera de la habitación (No. 217) no funcionaba y estaba sucia pues en los cajones encontramos botanas de los anteriores huéspedes.

10

emilio

22 giu 2025

·

Soggiorno di 2 notti

Great customer service, rooms very clean, great restaurant facilities.

Great customer service, rooms very clean, great restaurant facilities.

6

Alejandra

28 set 2025

·

Soggiorno di 2 notti

Hotel viejo, la primera noche con ruido por todas las ventanas a pesar de ser una habitación interna. La segunda noche nos cambiaron a una habitación mucho mejor, sin embargo, olía a cañería. La ubicación es excepcional, al lado de la Catedral. La atención también fue muy buena, sobretodo de quienes te reciben el auto y te llevan a la habitación. Revisando mi reserva, nunca nos dieron la botella de vino que habían mencionado.

Hotel viejo, la primera noche con ruido por todas las ventanas a pesar de ser una habitación interna. La segunda noche nos cambiaron a una habitación mucho mejor, sin embargo, olía a cañería. La ubicación es excepcional, al lado de la Catedral. La atención también fue muy buena, sobretodo de quienes te reciben el auto y te llevan a la habitación. Revisando mi reserva, nunca nos dieron la botella de vino que habían mencionado.

8

Ximena

26 nov 2025

·

Soggiorno di 2 notti

El servicio estuvo excelente y mi estadía igual. Solo hubo un tema de que el baño de repente olía a drenaje. Pero de ahí en fuera muy bueno todo. Muy amables y muy rápido el servicio

El servicio estuvo excelente y mi estadía igual. Solo hubo un tema de que el baño de repente olía a drenaje. Pero de ahí en fuera muy bueno todo. Muy amables y muy rápido el servicio

10

Monica

6 nov 2025

·

Soggiorno di 1 notte

hermosa habitación con frente a la catedral, amplia, cómoda, bien distribuida impecable limpieza

hermosa habitación con frente a la catedral, amplia, cómoda, bien distribuida impecable limpieza

10

Melissa

15 feb 2025

·

Soggiorno di 2 notti

Staff were amazing and the area is ideal. So clean and able to sleep eventhough we were at the center.

Staff were amazing and the area is ideal. So clean and able to sleep eventhough we were at the center.

6

Alejandro

6 set 2025

·

Soggiorno di 3 notti

Desgraciadamente mi cuarto olía a caño debido a la lluvia y ni tenían ,"disponibilidad de moverme"

Desgraciadamente mi cuarto olía a caño debido a la lluvia y ni tenían ,"disponibilidad de moverme"

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Camere

Moderno e confortevole, ma spesso piccolo, con alcune camere interne prive di finestre; alcune suite e camere con balcone sono spaziose e offrono una vista sullo Zócalo. Il rumore può provenire dalla piazza, dalla hall o dal terrazzo, anche se alcune camere sono dotate di un buon insonorizzazione.

Recensioni degli ospiti correlate

6

Diego

24 feb 2025

·

Soggiorno di 4 notti

Rooms were tiny Bathroom could barely fit in the shower

Rooms were tiny Bathroom could barely fit in the shower

8

IRENE

29 ott 2025

·

Soggiorno di 2 notti

En general todo muy bien pero al reservar no decía que no tendría ventanas la habitación. Por lo mismo nunca me volveré a hospedar alli ni utilizaré expedia por falta de info. Con ese dato la relación precio calidad no fue buena. Faltan ganchos en el baño para colgar toallas y el lavabo del baño no es práctico. Al labarse uno la cara toda el agua se sale.

En general todo muy bien pero al reservar no decía que no tendría ventanas la habitación. Por lo mismo nunca me volveré a hospedar alli ni utilizaré expedia por falta de info. Con ese dato la relación precio calidad no fue buena. Faltan ganchos en el baño para colgar toallas y el lavabo del baño no es práctico. Al labarse uno la cara toda el agua se sale.

4

Julia

27 nov 2023

·

I had two rooms for my family at this location . Both are small and there were no windows. Very few rooms have a view of Zocalo. One of our rooms had an extreme buzzing noise from the AC unit . Everything about this hotel was uncomfortable

I had two rooms for my family at this location . Both are small and there were no windows. Very few rooms have a view of Zocalo. One of our rooms had an extreme buzzing noise from the AC unit . Everything about this hotel was uncomfortable

10

David

17 dic 2025

·

Soggiorno di 2 notti

Great location with very helpful and attentive staff. Room a bit smaller than usual, but comfortable and clean. Affordable breakfast buffet option but it may be better to have it at nearby places with local variety.

Great location with very helpful and attentive staff. Room a bit smaller than usual, but comfortable and clean. Affordable breakfast buffet option but it may be better to have it at nearby places with local variety.

10

Roberto

6 nov 2024

·

Soggiorno di 3 notti

Very nice room with balcony

Very nice room with balcony

10

Yuchi

2 set 2023

·

Soggiorno di 4 notti

Stayed in the Junior Suite with the cathedral view for 4 nights, very spacious and comfortable, staff is extremely friendly and helpful. Hotel is beautiful, but it can get loud at night from the Zocalo, and the noise of chairs dragging around from the rooftop restaurant.

Stayed in the Junior Suite with the cathedral view for 4 nights, very spacious and comfortable, staff is extremely friendly and helpful. Hotel is beautiful, but it can get loud at night from the Zocalo, and the noise of chairs dragging around from the rooftop restaurant.

10

Yhessika

16 nov 2025

·

Soggiorno di 1 notte

Room was good and clean. Bathroom a tad too small for my taste but perfect location for a quick visit in Puebla

Room was good and clean. Bathroom a tad too small for my taste but perfect location for a quick visit in Puebla

10

Terrence

5 nov 2023

·

Soggiorno di 2 notti

This is a great spot in the Centro Histórico. Walkable to many cultural sites and adjacent to the Zocalo. Many great restaurants within walking distance. Despite being next to the plaza, the windows were soundproof. The room was very comfortable. I would choose this hotel again.

This is a great spot in the Centro Histórico. Walkable to many cultural sites and adjacent to the Zocalo. Many great restaurants within walking distance. Despite being next to the plaza, the windows were soundproof. The room was very comfortable. I would choose this hotel again.

6

Ben

27 ago 2023

·

Soggiorno di 2 notti

Beautiful boutique hotel with best location in town across from the zocalo. Unfortunately we were given a room without an exterior window. The windows opened to an interior corridor. I made a request for a room with a view but none were available. The room was beautifully decorated but was too small for a desk or chair so I was forced to do my computer work on the bed. At this price I expect hotel rooms to have a desk and chair. We also had an issue with noise. Neither the door nor windows were soundproof. Noise from the lobby and restaurant interrupted our sleep.

Beautiful boutique hotel with best location in town across from the zocalo. Unfortunately we were given a room without an exterior window. The windows opened to an interior corridor. I made a request for a room with a view but none were available. The room was beautifully decorated but was too small for a desk or chair so I was forced to do my computer work on the bed. At this price I expect hotel rooms to have a desk and chair. We also had an issue with noise. Neither the door nor windows were soundproof. Noise from the lobby and restaurant interrupted our sleep.

8

Yolanda

25 set 2025

·

Soggiorno di 3 notti

I booked a balcony room but only got a view room. Restaurant above us was a bit noisy late at night. I wish they had a policy of being quiet when rearranging the furniture late at night and staff not wearing noisy heels.

I booked a balcony room but only got a view room. Restaurant above us was a bit noisy late at night. I wish they had a policy of being quiet when rearranging the furniture late at night and staff not wearing noisy heels.

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizio

Il servizio è ampiamente elogiato per la sua cordialità, attenzione ed efficienza, con un check-in rapido e un aiuto utile da parte del personale addetto ai bagagli o al valet. Alcuni ospiti segnalano un atteggiamento incostante alla reception, la mancata inclusione di servizi promessi o occasionali problemi con i conti e la gestione dei bagagli.

Recensioni degli ospiti correlate

6

Maria

8 set 2024

·

Soggiorno di 1 notte

There is some personal very helpful but there is some of the them very unprofessional. The rooms are super small.

There is some personal very helpful but there is some of the them very unprofessional. The rooms are super small.

10

Banyan

22 dic 2024

·

Soggiorno di 1 notte

Very helpful staff, super accommodating very clean attention to detail perfect location

Very helpful staff, super accommodating very clean attention to detail perfect location

6

Violeta

1 ago 2025

·

Soggiorno di 2 notti

yo pague una tarifa con desayuno incluido sin embargo cuando tu tarifa ya trae el desayuno incluido el personal del restaurante te trata mal. no te ponen atencion, pides algo y se tardan horas en traerlo y lo hacen de mala gana

yo pague una tarifa con desayuno incluido sin embargo cuando tu tarifa ya trae el desayuno incluido el personal del restaurante te trata mal. no te ponen atencion, pides algo y se tardan horas en traerlo y lo hacen de mala gana

10

kamil

24 feb 2025

·

The staff service is absolutely fantastic! The amenities are great and all tourists attractions are walking distance! The morning receptionists who checked us in and out was so sweet and courteous and the gentleman who helped us with our bags was so helpful. The restaurant Hook has great views and the cocktails are amazing. The food wasn’t great, I order my steak Medium and it came out fully cooked and dry. Our server was awesome she was very attentive.

The staff service is absolutely fantastic! The amenities are great and all tourists attractions are walking distance! The morning receptionists who checked us in and out was so sweet and courteous and the gentleman who helped us with our bags was so helpful. The restaurant Hook has great views and the cocktails are amazing. The food wasn’t great, I order my steak Medium and it came out fully cooked and dry. Our server was awesome she was very attentive.

6

JOHN

4 nov 2023

·

Soggiorno di 1 notte

Huge hotel room, awesome location! Luis the bellman was very cool during both stays. Other than that the people especially in the evenings seemed disinterested in making us feel welcome. Even though the makeshift front desk was right by the front door, some people wouldn’t even raise their heads as we walked in. It’s a very pretty hotel and the room was huge. Bathroom was nice with a huge shower , unfortunately with little water pressure. One evening when everything had closed already we bright tacos back to eat, and they looked at us weird when we asked to eat at a table in the already closed restaurant. Ivan was kind enough to take over the situation and even bring us silverware and napkins. Finally upon checkout, they inspected the room which we keep clean on our own, and found a washcloth that we told them had make up on it, and they charged us 100 pesos(6 dollars) Seems a little ridiculous to me and left a bad taste in my mouth! The receptionist was even rude about it. We enjoyed our stay but expect more warmth out of a nice hotel like this. Highly recommend a visit to puebla.

Huge hotel room, awesome location! Luis the bellman was very cool during both stays. Other than that the people especially in the evenings seemed disinterested in making us feel welcome. Even though the makeshift front desk was right by the front door, some people wouldn’t even raise their heads as we walked in. It’s a very pretty hotel and the room was huge. Bathroom was nice with a huge shower , unfortunately with little water pressure. One evening when everything had closed already we bright tacos back to eat, and they looked at us weird when we asked to eat at a table in the already closed restaurant. Ivan was kind enough to take over the situation and even bring us silverware and napkins. Finally upon checkout, they inspected the room which we keep clean on our own, and found a washcloth that we told them had make up on it, and they charged us 100 pesos(6 dollars) Seems a little ridiculous to me and left a bad taste in my mouth! The receptionist was even rude about it. We enjoyed our stay but expect more warmth out of a nice hotel like this. Highly recommend a visit to puebla.

2

IGNACIO

23 giu 2025

·

Soggiorno di 1 notte

La reservación incluía una botella de vino la cual nunca nos dieron, también me cobraron desayunos que nunca nos dieron. La regadera de la habitación (No. 217) no funcionaba y estaba sucia pues en los cajones encontramos botanas de los anteriores huéspedes.

La reservación incluía una botella de vino la cual nunca nos dieron, también me cobraron desayunos que nunca nos dieron. La regadera de la habitación (No. 217) no funcionaba y estaba sucia pues en los cajones encontramos botanas de los anteriores huéspedes.

10

Bryant

24 ago 2025

·

Soggiorno di 1 notte

Very pleased staying at the hotel. Very clean. The locations is perfect. Check in was quick and easy

Very pleased staying at the hotel. Very clean. The locations is perfect. Check in was quick and easy

10

sindy

26 lug 2024

·

Soggiorno di 3 notti

Fue una estancia increíble!! Me gustó mucho el hotel, la atención del personal es maravillosa todos son muy amables!! Desde que llegas una sonrisa y una súper atención. Fui con mi familia y todos estuvimos muy bien atendidos. La comida es muy sabrosa. Recomiendo ampliamente el hotel Voco Royalty. Ah súper ubicado, pleno centro histórico, frente a la Catedral

Fue una estancia increíble!! Me gustó mucho el hotel, la atención del personal es maravillosa todos son muy amables!! Desde que llegas una sonrisa y una súper atención. Fui con mi familia y todos estuvimos muy bien atendidos. La comida es muy sabrosa. Recomiendo ampliamente el hotel Voco Royalty. Ah súper ubicado, pleno centro histórico, frente a la Catedral

10

Daniel Eduardo

23 nov 2025

·

Soggiorno di 2 notti

Muy atentos buen servicio llegue mucho antes y me entregaron el cuarto sin problema

Muy atentos buen servicio llegue mucho antes y me entregaron el cuarto sin problema

6

Kota

17 giu 2024

·

Soggiorno di 1 notte

1. The wine has not been provided. 2. I asked staff to keep the bags until the departure. They broke the plates in our bags.

1. The wine has not been provided. 2. I asked staff to keep the bags until the departure. They broke the plates in our bags.

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Posizione

Posizione eccezionale e centralissima, direttamente sullo Zócalo, a distanza raggiungibile a piedi da attrazioni, ristoranti e negozi. L'ambiente vivace può comportare attività stradale e restrizioni al traffico nei fine settimana, e il rumore della piazza può raggiungere alcune camere.

Recensioni degli ospiti correlate

10

Isidro

22 giu 2025

·

Soggiorno di 2 notti

Location

Location

10

David

17 dic 2025

·

Soggiorno di 2 notti

Great location with very helpful and attentive staff. Room a bit smaller than usual, but comfortable and clean. Affordable breakfast buffet option but it may be better to have it at nearby places with local variety.

Great location with very helpful and attentive staff. Room a bit smaller than usual, but comfortable and clean. Affordable breakfast buffet option but it may be better to have it at nearby places with local variety.

10

Carolina

30 dic 2024

·

Soggiorno di 1 notte

Great location, clean facility, nice staff.

Great location, clean facility, nice staff.

10

Yuchi

2 set 2023

·

Soggiorno di 4 notti

Stayed in the Junior Suite with the cathedral view for 4 nights, very spacious and comfortable, staff is extremely friendly and helpful. Hotel is beautiful, but it can get loud at night from the Zocalo, and the noise of chairs dragging around from the rooftop restaurant.

Stayed in the Junior Suite with the cathedral view for 4 nights, very spacious and comfortable, staff is extremely friendly and helpful. Hotel is beautiful, but it can get loud at night from the Zocalo, and the noise of chairs dragging around from the rooftop restaurant.

10

Edgar

21 ott 2025

·

Soggiorno di 1 notte

Está frente a la Catedral, muy lindo

Está frente a la Catedral, muy lindo

10

claudia

2 set 2025

·

Soggiorno di 2 notti

The location was amazing. Just in the center of the city. Walkable to all the restaurants and points of interest. Hotel stuff very nice. Great customer service. We received a courtesy for our wedding anniversary. The roof top bar has an amazing restaurant with mariachi. The views are great. The room was small but everything is new and updated . Love my stay in this location.

The location was amazing. Just in the center of the city. Walkable to all the restaurants and points of interest. Hotel stuff very nice. Great customer service. We received a courtesy for our wedding anniversary. The roof top bar has an amazing restaurant with mariachi. The views are great. The room was small but everything is new and updated . Love my stay in this location.

10

Rafael

18 dic 2023

·

Soggiorno di 5 notti

The property is top notch when it comes to location, cleanliness and staff. I would recommend this property to anyone who is traveling to Puebla. I will most certainly stay here again in the near future

The property is top notch when it comes to location, cleanliness and staff. I would recommend this property to anyone who is traveling to Puebla. I will most certainly stay here again in the near future

10

Terrence

5 nov 2023

·

Soggiorno di 2 notti

This is a great spot in the Centro Histórico. Walkable to many cultural sites and adjacent to the Zocalo. Many great restaurants within walking distance. Despite being next to the plaza, the windows were soundproof. The room was very comfortable. I would choose this hotel again.

This is a great spot in the Centro Histórico. Walkable to many cultural sites and adjacent to the Zocalo. Many great restaurants within walking distance. Despite being next to the plaza, the windows were soundproof. The room was very comfortable. I would choose this hotel again.

10

janina

24 ott 2023

·

Soggiorno di 1 notte

Location ,location, location. wonderful stay in the heart of beautiful Puebla.

Location ,location, location. wonderful stay in the heart of beautiful Puebla.

8

James

27 ott 2025

·

Soggiorno di 1 notte

Hotel is perfectly located.

Hotel is perfectly located.

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Ristorazione

Molti si sono goduti cibo, cocktail e viste gustosi nei ristoranti sul tetto e al piano terra, e alcuni hanno elogiato i pasti inclusi. Altri hanno trovato il servizio lento, le agevolazioni per la colazione limitate, occasionali cali di qualità e la musica sul tetto troppo alta.

Recensioni degli ospiti correlate

10

Jorge Enrique

7 dic 2024

·

Soggiorno di 2 notti

Una estancia bastante cómoda y muy agradable. Excelente comida de su restaurante, muy rico mole. Su personal de atención en recepción y de restaurante muy bien. Nuestra próxima visita, seguramente aquí nos hospedaremos.

Una estancia bastante cómoda y muy agradable. Excelente comida de su restaurante, muy rico mole. Su personal de atención en recepción y de restaurante muy bien. Nuestra próxima visita, seguramente aquí nos hospedaremos.

8

Gerardo

31 ott 2024

·

Soggiorno di 2 notti

El servicio del restaurante muy malo. En un desayuno traía cabello

El servicio del restaurante muy malo. En un desayuno traía cabello

10

Jasmine

27 dic 2024

·

Soggiorno di 4 notti

Walkable to many tourist attractions. Staff was friendly and helpful. Included breakfast and dinner was amazing. Food was great and service was impeccable! Would stay again.

Walkable to many tourist attractions. Staff was friendly and helpful. Included breakfast and dinner was amazing. Food was great and service was impeccable! Would stay again.

10

Mario

25 mar 2025

·

Soggiorno di 1 notte

Todo excelente especialmente el cuarto muy cómodo algo pequeño pero muy bonito y el roof top con una vista excelente.

Todo excelente especialmente el cuarto muy cómodo algo pequeño pero muy bonito y el roof top con una vista excelente.

10

Jose Manuel

29 mar 2025

·

Soggiorno di 1 notte

Check in was super fast and easy. I had three rooms booked and at least two of the three we were able to go check in a bit earlier. The area is very lively so music and noise can be expected but it’s not that bad. The staff are super nice and helpful and the roof top restaurant was certainly a highlight! I’ll certainly be coming back.

Check in was super fast and easy. I had three rooms booked and at least two of the three we were able to go check in a bit earlier. The area is very lively so music and noise can be expected but it’s not that bad. The staff are super nice and helpful and the roof top restaurant was certainly a highlight! I’ll certainly be coming back.

10

kamil

24 feb 2025

·

The staff service is absolutely fantastic! The amenities are great and all tourists attractions are walking distance! The morning receptionists who checked us in and out was so sweet and courteous and the gentleman who helped us with our bags was so helpful. The restaurant Hook has great views and the cocktails are amazing. The food wasn’t great, I order my steak Medium and it came out fully cooked and dry. Our server was awesome she was very attentive.

The staff service is absolutely fantastic! The amenities are great and all tourists attractions are walking distance! The morning receptionists who checked us in and out was so sweet and courteous and the gentleman who helped us with our bags was so helpful. The restaurant Hook has great views and the cocktails are amazing. The food wasn’t great, I order my steak Medium and it came out fully cooked and dry. Our server was awesome she was very attentive.

10

Darrell

10 nov 2025

·

Soggiorno di 2 notti

Waiting at the curb when we arrived and took our car to park and us to register. Staff was happy to help, and a lovely dinner at Hook Black.

Waiting at the curb when we arrived and took our car to park and us to register. Staff was happy to help, and a lovely dinner at Hook Black.

10

Sheri

4 set 2023

·

Soggiorno di 3 notti

Beautiful hotel in a great location. Staff are amazing. Excellent customer service. Both restaurants served great food. Will definitely be back here.

Beautiful hotel in a great location. Staff are amazing. Excellent customer service. Both restaurants served great food. Will definitely be back here.

6

ARMANDO

5 nov 2023

·

Soggiorno di 2 notti

Excelente ubicación e instalaciones. Desafortunadamente todo el staff aunque tienen ganas y hacen esfuerzos les hace falta capacitación, no tienen ningúna preparacion en hoteleria, se sienten imprvisados desde el check in. El servicio de restaurante malo, el desayuno incluido con cargo adicional es limitado.

Excelente ubicación e instalaciones. Desafortunadamente todo el staff aunque tienen ganas y hacen esfuerzos les hace falta capacitación, no tienen ningúna preparacion en hoteleria, se sienten imprvisados desde el check in. El servicio de restaurante malo, el desayuno incluido con cargo adicional es limitado.

10

John

20 gen 2025

·

Soggiorno di 4 notti

The room is small. With no window but beautifully and functionally furnished. Very comfortable. Service and food were excellent. A wonderful value hotel with a perfect location on the zocalo.

The room is small. With no window but beautifully and functionally furnished. Very comfortable. Service and food were excellent. A wonderful value hotel with a perfect location on the zocalo.

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10

Manuel

2 settimane fa

·

Soggiorno di 1 notte

La ubicación excelente, el servicio de estacionamiento es magnífico, en pleno tráfico el personal resuelve muy bien, estuvimos en la terraza y el personal muy amable, por fuera el hotel se ve antiguo pero por dentro es muy moderno y bonito. Sin duda lo recomiendo,

La ubicación excelente, el servicio de estacionamiento es magnífico, en pleno tráfico el personal resuelve muy bien, estuvimos en la terraza y el personal muy amable, por fuera el hotel se ve antiguo pero por dentro es muy moderno y bonito. Sin duda lo recomiendo,

8

Roy

3 settimane fa

·

Soggiorno di 1 notte

Excellent location. Rooftop bar is amazing with view and ambience.

Excellent location. Rooftop bar is amazing with view and ambience.

8

Francisco

25 ago 2026

·

Soggiorno di 1 notte

La habitación muy cómoda y bonita, solo que demasiado pequeña. No hay espacios suficientes para colocar las cosas de viaje El restaurante bar de la terraza con una vista estupenda de la catedral. El servicio muy bueno y el ambiente muy agradable Hasta hubo mariachis El desayuno bueno aunque el servicio limitado por personal insuficiente para la cantidad de comensales. Es un punto a mejorar Si vuelvo a hospedarme elegiría una habitación más grande

La habitación muy cómoda y bonita, solo que demasiado pequeña. No hay espacios suficientes para colocar las cosas de viaje El restaurante bar de la terraza con una vista estupenda de la catedral. El servicio muy bueno y el ambiente muy agradable Hasta hubo mariachis El desayuno bueno aunque el servicio limitado por personal insuficiente para la cantidad de comensales. Es un punto a mejorar Si vuelvo a hospedarme elegiría una habitación más grande

10

Maricela

14 ago 2026

·

Soggiorno di 9 notti

Las instalaciones excelentes al igual que eltrsto del personal, una ubicación inmejorable.

Las instalaciones excelentes al igual que eltrsto del personal, una ubicación inmejorable.

10

Esther

13 ago 2026

·

Soggiorno di 2 notti

Really enjoyed our stay! It was right in the heart of things. Easy to love around, the room was very confortable and the staff was helpful

Really enjoyed our stay! It was right in the heart of things. Easy to love around, the room was very confortable and the staff was helpful

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 23:59

Prima delle 12:00

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

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Prezzi per le prossime date

ottobre 2026

dom	lun	mar	mer	gio	ven	sab
				1 $91	2 $91	3 $109
4 $87	5 $52	6 $94	7 $97	8 $96	9 $99	10 $136
11 $97	12 $99	13 $94	14 $96	15 $113	16 $113	17 $119
18 $92	19 $99	20 $107	21	22	23	24
25 $93	26 $99	27 $105	28 $114	29 $137	30	31 $187

novembre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica. Gli ospiti che prenotano piani tariffari con cena inclusa riceveranno il pasto per un massimo di 2 adulti che condividono una camera. Sono previsti supplementi per la cena di eventuali ospiti aggiuntivi. Gli ospiti che prenotano piani tariffari con cena inclusa riceveranno il pasto per un massimo di 2 adulti che condividono una camera. Sono previsti supplementi per la cena di eventuali ospiti aggiuntivi.

Il check-in deve essere effettuato da una persona con almeno 18 anni.

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
La struttura è dotata di un estintore antincendio
Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.

Nelle camere della struttura sono ammessi solo gli ospiti registrati.
Nella struttura non sono ammessi animali, inclusi quelli per l'assistenza ai disabili.

Sono previsti limiti di altezza per il parcheggio.

Costo colazione continentale: tra 250 MXN e 400 MXN per gli adulti e tra 250 MXN e 400 MXN per i bambini (importi approssimativi)

È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.