The Ivory Haus

The Ivory Haus is a really cool place to stay. When you enter, there are log fires burning, friendly and attentive staff and a view over the bay from the 2 story outdoor terrace area. We were also given a free upgrade to a lovely spacious suite. The food and drinks are also great so we felt no need to go anywhere else at night

Great staff, wonderful room and views, exceptional food and atmosphere

Beuatiful rooms and great rooms. The whole staff went above and beyond to make sure our wedding stay was as perfect as possible. Come for the marbelous appointments stay for the wonderful staff.

Lovely stylish boutique hotel; great views from rooftop bar; fabulous breakfast at in-house restaurant; room was amazing, spacious and comfortable; Wifi worked fine; easy to find near main road shops but at end of street; parking only on street outside hotel;

We arrived on a Saturday afternoon and were given a room that was on the first floor with a door out to the sun deck. We were quite tired and thought a nap would be good but no hope as we had the constant noise of the extractor fan from the kitchen going up the wall outside, even if we shut all the windows we heard it. I went back to reception and said we weren’t happy with the noise, we were offered another room but that opened onto the busy sitting area that people were having drinks at so we declined it. We were told the fan would go off about 9.30pm and on again in the morning at 7.30am, we were too tired by then to look at moving to another hotel and our room was unrefundable for the two nights so had to stay. Then the staff set up the roof top bar for a large group and had the music going loudly when there was no one there!!! We also saw that it was set up for a DJ so knew it would get louder, another trip to reception and we were told the music would stop at 8.30pm. We had dinner at the hotel which was very nice as was breakfast. Sunday night was quieter at the hotel but Monday morning at 6.53am the kitchen fan went on and woke us up, not the slightly more acceptable 7.30am we had been told!!!! Unbelievable!!!!! This place is supposed to be a luxury hotel, it might be if you get the right room. I did complain at the time to the staff but was told ‘we offered you a different room’ but that was just as bad. The fan going constantly was so annoying.