Extended Stay America Select Suites - Richmond - Innsbrook
US$ 90
/noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 90
/noite
Média para setembro
Preços médios mensais
Em Extended Stay America Select Suites - Richmond - Innsbrook, o preço por noite é, em média, US$ 82 no mês mais barato (dezembro) e US$ 105 no mês mais caro (março), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 86 |
| fevereiro | US$ 90 |
| março | US$ 105 |
| abril | US$ 103 |
| maio | US$ 87 |
| junho | US$ 93 |
| julho | US$ 91 |
| agosto | US$ 93 |
| setembro | US$ 90 |
| outubro | US$ 87 |
| novembro | US$ 95 |
| dezembro | US$ 82 |
J
F
M
A
M
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set. · US$ 90
S
O
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Mais caro: março (aprox. US$ 105)
Mais barato: dezembro (aprox. US$ 82)
Sobre este alojamento
Comfortable hotel with kitchens, free wifi, and fitness center near shopping in Glen Allen.
Localização
Extended Stay America Select Suites Richmond Innsbrook, em Glen Allen, está numa área comercial e perto do aeroporto. Para ver alguma natureza local pode visitar James River e Huguenot Flatwater Park, ao passo que para marcos culturais deve visitar Museu Virginia Randolph e Wilton House Museum. Gostaria de se divertir num evento ou jogo? Verifique a agenda de Richmond Raceway ou, se prefere uma saída noturna, considere ir a Allianz Amphitheater at Riverfront. Descubra as aventuras aquáticas da zona com caiaque por ali perto, ou desfrute da natureza com circuitos para caminhadas/bicicleta e passeios de bicicleta de montanha.
Estacionamento
Quartos de não fumadores
Sala familiar
Máquinas de venda automática
Lavagem de roupa própria
Estacionamento gratuito
Localização
10060 W. Broad Street, Innsbrook, Virgínia, Estados Unidos
Avaliações dos hóspedes
8
Bom
Com base em 328 avaliações verificadas
Quem se hospeda aqui?
Negócios
23%
Casal
14%
Família
38%
Grupos
10%
Individual
12%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
As avaliações do Extended Stay America Select Suites - Richmond - Innsbrook descrevem uma propriedade econômica com experiências muito variadas, destacando alguns quartos limpos e tranquilos, mas com reclamações frequentes sobre a limpeza, pragas, problemas de manutenção e comodidades mínimas.
Saiba maisIsto foi útil?
O que pensam os hóspedes
As avaliações do Extended Stay America Select Suites - Richmond - Innsbrook descrevem uma propriedade econômica com experiências muito variadas, destacando alguns quartos limpos e tranquilos, mas com reclamações frequentes sobre a limpeza, pragas, problemas de manutenção e comodidades mínimas.
Diversas avaliações mencionam odores fortes nos corredores e quartos, avistamento de baratas e, ocasionalmente, percevejos, pisos pegajosos, roupas de cama manchadas e móveis desgastados. As comodidades são escassas, com várias menções à ausência de café da manhã ou café, cozinhas sem utensílios de cozinha a menos que alugados, Wi-Fi lento ou pago e preocupações com a segurança, como recepção fechada durante a noite ou portas externas não trancadas. A localização é geralmente conveniente, com alguns relatos de atividades suspeitas ao redor da propriedade. Espere uma estadia sem luxos, onde as condições variam bastante.
Isto foi útil?
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Instalações
As comodidades são mínimas: várias avaliações relatam a ausência de café da manhã ou café, cozinhas sem utensílios de cozinha a menos que alugados e fechamento do lobby/recepção durante a noite. Alguns mencionam Wi-Fi lento ou pago e problemas de segurança, como portas de entrada defeituosas ou destrancadas.
Avaliações dos hóspedes relacionadas
4
Jon-Robert
27 de mai. de 2024
·
A estadia foi de 1 noite
Upon arriving there was very limited staff(1 person), so we had to wait 5-10 minutes to start checking in. Then the system went down and it took longer. When the person asked if we would like to see the room first...that should have been where the journey ended. We inspected the room and it had damp, sticky floors and the air was very stuffy due to the ventilation not being on. We checked in, went to our event and then returned late and our keycards would not get us in the hotel door. We were stuck outside with another guest at night. I was able to find another door, but this only worked because it happened to be propped open!(unsafe #2). Our floors were still damp even with air on and the whole hotel reeked of weed. Then when inspecting the beds for bedbugs/cleanliness I found 2 fleas, and a few midges(biting sand fleas or gnats). There were also numerous stains on the linens and mattresses. Thankfully we only live 1.5 hours away. We had only gotten a room so we didnt have to drive home after midnight, but we did because it was the better option than staying at the hotel.
Upon arriving there was very limited staff(1 person), so we had to wait 5-10 minutes to start checking in. Then the system went down and it took longer. When the person asked if we would like to see the room first...that should have been where the journey ended. We inspected the room and it had damp, sticky floors and the air was very stuffy due to the ventilation not being on. We checked in, went to our event and then returned late and our keycards would not get us in the hotel door. We were stuck outside with another guest at night. I was able to find another door, but this only worked because it happened to be propped open!(unsafe #2). Our floors were still damp even with air on and the whole hotel reeked of weed. Then when inspecting the beds for bedbugs/cleanliness I found 2 fleas, and a few midges(biting sand fleas or gnats). There were also numerous stains on the linens and mattresses. Thankfully we only live 1.5 hours away. We had only gotten a room so we didnt have to drive home after midnight, but we did because it was the better option than staying at the hotel.
6
Toni Lewis
8 de jun. de 2024
·
A estadia foi de 1 noite
Waited ten minutes before someone was at front desk.
Waited ten minutes before someone was at front desk.
8
Joe
26 de nov. de 2023
·
A estadia foi de 1 noite
: I like that it's inside rooms. : door lock on the main entrance needs fixing I didn't have to use the card and I was told I had to use the card for entry (af)ter ~ 10-p.m.!
: I like that it's inside rooms. : door lock on the main entrance needs fixing I didn't have to use the card and I was told I had to use the card for entry (af)ter ~ 10-p.m.!
4
Timothy
29 de jan. de 2024
·
A estadia foi de 1 noite
Room had windows open....took me a while to figure out why the heat was struggling to keep up. Common areas very dirt and with foul smell. Charged for Internet that was very slow and intermittent.
Room had windows open....took me a while to figure out why the heat was struggling to keep up. Common areas very dirt and with foul smell. Charged for Internet that was very slow and intermittent.
4
Travis
28 de jun. de 2024
·
A estadia foi de 1 noite
Things were a mess...holes in walls..no real lobby..
Things were a mess...holes in walls..no real lobby..
2
Marquasha
18 de nov. de 2023
·
A estadia foi de 2 noites
I reserve for two nights, and when I arrived at 11 PM the desk was closed and I never was able to check in. The next day Expedia communicated with them to help me get my refund. I am still waiting. They end up still charging me, even though I never stayed. Lots of activity in the parking lot as well.
I reserve for two nights, and when I arrived at 11 PM the desk was closed and I never was able to check in. The next day Expedia communicated with them to help me get my refund. I am still waiting. They end up still charging me, even though I never stayed. Lots of activity in the parking lot as well.
2
Ann
12 de mai. de 2025
·
A estadia foi de 3 noites
This was one of the worst experiences I have ever had. The only person who paid attention to our complaints was the front desk woman (not the male). The floor was sticky as if it had not been washed, feces on toliet, dirty blankets, dishwasher broken and lid fell on my daughter's arm. Advertised free breakfast and there was none, not even coffee. We wanted an efficiency so we would have a kitchen but upon arrival we were informed dishes were not provided and we would have to pay $40 for a pot, pan, and lid, dishes were another $40!! I am disabled and we were informed that we had to take out our trash ourselves. We were given 2 towels for a 3 night stay. It is a pet friendly facility which i have no problems with but the owners left their droppings in the yard so you could not walk in the yard. The furniture was old, looked as though it should be replaced, and unclean.
This was one of the worst experiences I have ever had. The only person who paid attention to our complaints was the front desk woman (not the male). The floor was sticky as if it had not been washed, feces on toliet, dirty blankets, dishwasher broken and lid fell on my daughter's arm. Advertised free breakfast and there was none, not even coffee. We wanted an efficiency so we would have a kitchen but upon arrival we were informed dishes were not provided and we would have to pay $40 for a pot, pan, and lid, dishes were another $40!! I am disabled and we were informed that we had to take out our trash ourselves. We were given 2 towels for a 3 night stay. It is a pet friendly facility which i have no problems with but the owners left their droppings in the yard so you could not walk in the yard. The furniture was old, looked as though it should be replaced, and unclean.
2
Kartan
19 de fev. de 2025
·
A estadia foi de 1 noite
Upon arriving at the establishment, I felt a bit out of place. I encountered the night auditor, who expressed concerns about my reservation and mentioned that my room would not be available for an hour. I patiently waited outside for a full hour, as there was no one at the front desk to assist me during that time. It would be beneficial if the staff could enhance their communication and ensure that guests receive timely updates on their reservations to improve the overall experience.
Upon arriving at the establishment, I felt a bit out of place. I encountered the night auditor, who expressed concerns about my reservation and mentioned that my room would not be available for an hour. I patiently waited outside for a full hour, as there was no one at the front desk to assist me during that time. It would be beneficial if the staff could enhance their communication and ensure that guests receive timely updates on their reservations to improve the overall experience.
4
Carien N
15 de jun. de 2025
·
A estadia foi de 1 noite
The hotel offer NOTHING. Why stay at an extended stay where you have to go buy pots, pans, plates, forks, spoons, glasses. There was nothing at all provided not even a coffee pot to have coffee. The room key stopped working when I went out to my car at 8:00 a.m. and when I went up to the lobby desk there was a metal door rolled down and they were closed. I had to sit in my car until I could wake my friend up in the room to let me back in very very unacceptable horrible stay and will never stay again
The hotel offer NOTHING. Why stay at an extended stay where you have to go buy pots, pans, plates, forks, spoons, glasses. There was nothing at all provided not even a coffee pot to have coffee. The room key stopped working when I went out to my car at 8:00 a.m. and when I went up to the lobby desk there was a metal door rolled down and they were closed. I had to sit in my car until I could wake my friend up in the room to let me back in very very unacceptable horrible stay and will never stay again
2
Joseph
25 de mai. de 2025
·
False advertisement, rugs very dirty and smell. Nothing in the kitchen, had to go buy plasticware. No breakfast as advertised, no coffee. Not even soap or shampoo. No ice , l Had to ask for towels. No iron. No broom to clean. The worse place I ever stayed
False advertisement, rugs very dirty and smell. Nothing in the kitchen, had to go buy plasticware. No breakfast as advertised, no coffee. Not even soap or shampoo. No ice , l Had to ask for towels. No iron. No broom to clean. The worse place I ever stayed
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é uma preocupação recorrente, com muitos relatos de baratas, percevejos ou pulgas ocasionais, odores fortes (fumaça, urina, mofo), pisos pegajosos e roupas de cama manchadas nos quartos e áreas comuns. Alguns hóspedes acharam seus quartos limpos.
Avaliações dos hóspedes relacionadas
2
Kiera
27 de mai. de 2025
·
A estadia foi de 2 noites
Me and my family stayed but didn’t feel like it was clean enough everything was dirty , the hallways , carpet , the elevator as well we won’t be coming back
Me and my family stayed but didn’t feel like it was clean enough everything was dirty , the hallways , carpet , the elevator as well we won’t be coming back
2
Amanda
18 de fev. de 2025
·
A estadia foi de 6 noites
Bugs everywhere! There was a hole under the counter/kitchen sink. There was hair and dirt (I think) in the shower/bathroom floor. There was a bandaid over the peephole on the door. The entire second floor smelled like dog urine. Walls are paper thin, you could hear what the next room over was talking about as if they were in the same room. When confronted, management refused to rectify the situation or issue a refund. Was never offered a different room or any kind of fix. Will post pictures
Bugs everywhere! There was a hole under the counter/kitchen sink. There was hair and dirt (I think) in the shower/bathroom floor. There was a bandaid over the peephole on the door. The entire second floor smelled like dog urine. Walls are paper thin, you could hear what the next room over was talking about as if they were in the same room. When confronted, management refused to rectify the situation or issue a refund. Was never offered a different room or any kind of fix. Will post pictures
2
Krista
12 de ago. de 2023
·
We checked in and then left 20 minutes later. The room has roaches! There were roaches in the kitchen area crawling on the wall and ceiling. The hallway smelled really awful. It was musty and smelled like sour food and mildew. The floors in the room were sticky, the lamp was broken and the phone didn’t work. The bathroom was dirty, the walls has something splattered on it. The furniture was broken as well. Completely awful. The staff was pleasant enough and didn’t give me any trouble checking out. I did receive a refund.
We checked in and then left 20 minutes later. The room has roaches! There were roaches in the kitchen area crawling on the wall and ceiling. The hallway smelled really awful. It was musty and smelled like sour food and mildew. The floors in the room were sticky, the lamp was broken and the phone didn’t work. The bathroom was dirty, the walls has something splattered on it. The furniture was broken as well. Completely awful. The staff was pleasant enough and didn’t give me any trouble checking out. I did receive a refund.
2
Kristen
28 de mai. de 2025
·
A estadia foi de 1 noite
This hotel was so gross, we couldn’t stay. We immediately canceled our reservation and booked a room at a different hotel. The lobby was disgusting, the room was disgusting. The people who checked in behind us also immediately canceled after they saw their room. Please take my advice and don’t book here!
This hotel was so gross, we couldn’t stay. We immediately canceled our reservation and booked a room at a different hotel. The lobby was disgusting, the room was disgusting. The people who checked in behind us also immediately canceled after they saw their room. Please take my advice and don’t book here!
2
Stefanie
30 de mar. de 2025
·
A estadia foi de 1 noite
There were roaches in the room
There were roaches in the room
2
Joy
18 de ago. de 2024
·
A estadia foi de 1 noite
This was the definition of a seedy hotel. While the guy at the front desk was fabulous, this hotel was so terrible that we ended up leaving and deciding to drive through the night to get to where we were going. There was a horrendous smell in the hallways. The floor was sticky. There were stains on the sheets. (nicely covered up that we did not discover until getting into the bed) There were stains on the towels and then when one dropped onto the floor it became filthy!
This was the definition of a seedy hotel. While the guy at the front desk was fabulous, this hotel was so terrible that we ended up leaving and deciding to drive through the night to get to where we were going. There was a horrendous smell in the hallways. The floor was sticky. There were stains on the sheets. (nicely covered up that we did not discover until getting into the bed) There were stains on the towels and then when one dropped onto the floor it became filthy!
2
Kristal
22 de ago. de 2024
·
A estadia foi de 7 noites
Filthy and cockroaches crawling everywhere!!!
Filthy and cockroaches crawling everywhere!!!
2
Christopher
12 de nov. de 2023
·
A estadia foi de 2 noites
Dirty, smelly, old Cockroaches...ugh
Dirty, smelly, old Cockroaches...ugh
4
Dorcas
20 de mai. de 2024
·
A estadia foi de 1 noite
First floor had bed bugs Second floor had roaches Third floor smelled like mold? But the staff was wonderful!!! Very nice and helped out where they could
First floor had bed bugs Second floor had roaches Third floor smelled like mold? But the staff was wonderful!!! Very nice and helped out where they could
2
Kevin
28 de mar. de 2025
·
A estadia foi de 1 noite
I booked 3 rooms for me and my coworkers. Each room had roaches! Management didn’t help. Poor attitude so we booked a different hotel.
I booked 3 rooms for me and my coworkers. Each room had roaches! Management didn’t help. Poor attitude so we booked a different hotel.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são antigos e desgastados, com equipamentos ou eletrodomésticos quebrados em algumas unidades e cozinhas faltando itens básicos, a menos que alugados; ruído de quartos adjacentes ou andares superiores é mencionado. Alguns notaram quartos limpos e silenciosos.
Avaliações dos hóspedes relacionadas
8
Joe
27 de jun. de 2024
·
A estadia foi de 1 noite
: it was a good stay but the smell of a fire had me on edge a little.
: it was a good stay but the smell of a fire had me on edge a little.
2
Yvette
27 de ago. de 2023
·
A estadia foi de 1 noite
Never again!!! Don’t stay there EVERYTHING needed updating so old, no trash cans available. Had to have water run in shower a while because it came out black. Small bed. Shower Rod was bent so curtain wouldn’t stay in place so water went everywhere
Never again!!! Don’t stay there EVERYTHING needed updating so old, no trash cans available. Had to have water run in shower a while because it came out black. Small bed. Shower Rod was bent so curtain wouldn’t stay in place so water went everywhere
2
Wendy
3 de out. de 2023
·
A estadia foi de 1 noite
My room was right next to the elevator equipment room and it was noisy all night long. Also being on the first floor hearing people arriving and departing was very noisy
My room was right next to the elevator equipment room and it was noisy all night long. Also being on the first floor hearing people arriving and departing was very noisy
10
Yan
29 de jun. de 2025
·
A estadia foi de 10 noites
We like the cleanliness of the room and no odor. We can cook simple meals and feel like home, and it is convenient for shopping and eating. The bad thing is: the people upstairs are too noisy walking and jumping at night, and there is a lot of smoke in the elevator corridor. I hope that guests will cherish their belongings and keep them clean, and not bring more tedious work to the staff. When my husband and I left, we left floor drains in the bathroom and kitchen, hoping to bring convenience to the next guest. Hair and facial tissues can easily clog the sewer, so please don't throw them away casually. I also have a business company, and everyone is a qualified person, which is also a respect and encouragement for others.
We like the cleanliness of the room and no odor. We can cook simple meals and feel like home, and it is convenient for shopping and eating. The bad thing is: the people upstairs are too noisy walking and jumping at night, and there is a lot of smoke in the elevator corridor. I hope that guests will cherish their belongings and keep them clean, and not bring more tedious work to the staff. When my husband and I left, we left floor drains in the bathroom and kitchen, hoping to bring convenience to the next guest. Hair and facial tissues can easily clog the sewer, so please don't throw them away casually. I also have a business company, and everyone is a qualified person, which is also a respect and encouragement for others.
4
Wilhelmina
30 de jun. de 2025
·
A estadia foi de 1 noite
The room was smelly and old.
The room was smelly and old.
2
Ann
12 de mai. de 2025
·
A estadia foi de 3 noites
This was one of the worst experiences I have ever had. The only person who paid attention to our complaints was the front desk woman (not the male). The floor was sticky as if it had not been washed, feces on toliet, dirty blankets, dishwasher broken and lid fell on my daughter's arm. Advertised free breakfast and there was none, not even coffee. We wanted an efficiency so we would have a kitchen but upon arrival we were informed dishes were not provided and we would have to pay $40 for a pot, pan, and lid, dishes were another $40!! I am disabled and we were informed that we had to take out our trash ourselves. We were given 2 towels for a 3 night stay. It is a pet friendly facility which i have no problems with but the owners left their droppings in the yard so you could not walk in the yard. The furniture was old, looked as though it should be replaced, and unclean.
This was one of the worst experiences I have ever had. The only person who paid attention to our complaints was the front desk woman (not the male). The floor was sticky as if it had not been washed, feces on toliet, dirty blankets, dishwasher broken and lid fell on my daughter's arm. Advertised free breakfast and there was none, not even coffee. We wanted an efficiency so we would have a kitchen but upon arrival we were informed dishes were not provided and we would have to pay $40 for a pot, pan, and lid, dishes were another $40!! I am disabled and we were informed that we had to take out our trash ourselves. We were given 2 towels for a 3 night stay. It is a pet friendly facility which i have no problems with but the owners left their droppings in the yard so you could not walk in the yard. The furniture was old, looked as though it should be replaced, and unclean.
2
Rose
26 de jul. de 2025
·
A estadia foi de 1 noite
The place could have been a little more Clinger. It looked like somebody blew the nose on the wall. The TV didn't cooperate. It was leaking, sounds all night long, and when the custodian was outside my bedroom door while I was on the stool 8 AM vacun, the floors, I was so upset, I couldn't even Tell the front desk. I just opened my door and looked right at them. You just shut the door back. You can see it on the camera. My time was 3 PM and the next day to leave at 11 AM. But not for someone to wake me up early in the morning like that, because it disturbs my rest. I work all week. And I'm a senior citizen, this is macroplane against the hotel. I was in. I would really like the one before this one. I did not like this one at all. Knowledge that my friend like it. We did not like that. Air conditioning unit right next to the bed. I wanted to be it needed more clinging. As well etc. Not please at all.
The place could have been a little more Clinger. It looked like somebody blew the nose on the wall. The TV didn't cooperate. It was leaking, sounds all night long, and when the custodian was outside my bedroom door while I was on the stool 8 AM vacun, the floors, I was so upset, I couldn't even Tell the front desk. I just opened my door and looked right at them. You just shut the door back. You can see it on the camera. My time was 3 PM and the next day to leave at 11 AM. But not for someone to wake me up early in the morning like that, because it disturbs my rest. I work all week. And I'm a senior citizen, this is macroplane against the hotel. I was in. I would really like the one before this one. I did not like this one at all. Knowledge that my friend like it. We did not like that. Air conditioning unit right next to the bed. I wanted to be it needed more clinging. As well etc. Not please at all.
6
Becky
29 de mai. de 2023
·
A estadia foi de 2 noites
The staff were extremely friendly and helpful but the room was very worn and tired. Carpets were stained. Paint was shabby. Kitchen area was old and very tired.
The staff were extremely friendly and helpful but the room was very worn and tired. Carpets were stained. Paint was shabby. Kitchen area was old and very tired.
6
Anne
23 de jan. de 2025
·
A estadia foi de 2 noites
there was no coffee maker no dishes,cookware, or utensils
there was no coffee maker no dishes,cookware, or utensils
10
Oscar
26 de dez. de 2024
·
A estadia foi de 1 noite
the room was clean
the room was clean
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O feedback sobre o serviço é misto: muitos hóspedes elogiam a simpatia e a presteza da equipe, enquanto outros enfrentaram recepcionistas ausentes ou fechados, check-in lento ou problemas com reservas e respostas inconsistentes.
Avaliações dos hóspedes relacionadas
2
Kathy
1 de abr. de 2024
·
A estadia foi de 2 noites
We arrived at this property and no one was at the front desk. There was a sign that said they were away helping another guest and to use the courtesy phone located outside and dial 0 for faster service. After 3-5 mins of no one there we called. No answer. Finally a very nice lady came in, checked us in, and we went to check out the room. We walked in to smells, the arm of the pull out couch we would need to use was destroyed and roaches were scurrying across the floor. We left immediately!!!! The lady processed a refund, with no issue. Very gross. Would not recommend.
We arrived at this property and no one was at the front desk. There was a sign that said they were away helping another guest and to use the courtesy phone located outside and dial 0 for faster service. After 3-5 mins of no one there we called. No answer. Finally a very nice lady came in, checked us in, and we went to check out the room. We walked in to smells, the arm of the pull out couch we would need to use was destroyed and roaches were scurrying across the floor. We left immediately!!!! The lady processed a refund, with no issue. Very gross. Would not recommend.
10
willliam
21 de fev. de 2025
·
A estadia foi de 1 noite
Clean hotel and the staff was really nice.
Clean hotel and the staff was really nice.
2
Jonna
19 de jan. de 2024
·
A estadia foi de 1 noite
Called me at 8 pm said there were no rooms after I booked it. Took almost 3 hours to fix it and find another place
Called me at 8 pm said there were no rooms after I booked it. Took almost 3 hours to fix it and find another place
10
Carlistle
14 de mar. de 2024
·
A estadia foi de 1 noite
My start is always great! The manager is a great and sweet person... She is very understanding and will make sure you're very comfortable!
My start is always great! The manager is a great and sweet person... She is very understanding and will make sure you're very comfortable!
2
Felicien Tingwo
16 de nov. de 2024
·
A estadia foi de 1 noite
We showed up and the person that was in our room prior to our arrival extended their stay, so we had no room and no where to go with our 4 kids. They didn’t offer any solutions. Worse experience ever. Terrible business model
We showed up and the person that was in our room prior to our arrival extended their stay, so we had no room and no where to go with our 4 kids. They didn’t offer any solutions. Worse experience ever. Terrible business model
2
Rakesh
18 de ago. de 2023
·
A estadia foi de 1 noite
Counter staff is very rudely behave Never come back this hotel
Counter staff is very rudely behave Never come back this hotel
2
Kartan
19 de fev. de 2025
·
A estadia foi de 1 noite
Upon arriving at the establishment, I felt a bit out of place. I encountered the night auditor, who expressed concerns about my reservation and mentioned that my room would not be available for an hour. I patiently waited outside for a full hour, as there was no one at the front desk to assist me during that time. It would be beneficial if the staff could enhance their communication and ensure that guests receive timely updates on their reservations to improve the overall experience.
Upon arriving at the establishment, I felt a bit out of place. I encountered the night auditor, who expressed concerns about my reservation and mentioned that my room would not be available for an hour. I patiently waited outside for a full hour, as there was no one at the front desk to assist me during that time. It would be beneficial if the staff could enhance their communication and ensure that guests receive timely updates on their reservations to improve the overall experience.
10
Carlistle
31 de mar. de 2024
·
A estadia foi de 1 noite
The management and get crew are so amazing, they're always respectful and very understanding! This is definitely a home away from home!!!
The management and get crew are so amazing, they're always respectful and very understanding! This is definitely a home away from home!!!
10
Nasir
22 de fev. de 2025
·
A estadia foi de 1 noite
I had a good stay at this hotel and staff was really nice
I had a good stay at this hotel and staff was really nice
10
Stephanie
18 de jan. de 2025
·
A estadia foi de 1 noite
Hashir Ahmad and Khadijah are very kind and wonderful staff. They went above and beyond every-time help was needed. The room was great and I would recommend anyone this extended stay. We were placed in very GOOD HANDS. Thank you again for all you guys hard work and outstanding professionalism..!!
Hashir Ahmad and Khadijah are very kind and wonderful staff. They went above and beyond every-time help was needed. The room was great and I would recommend anyone this extended stay. We were placed in very GOOD HANDS. Thank you again for all you guys hard work and outstanding professionalism..!!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
A localização é descrita como conveniente e de fácil acesso, embora várias avaliações notem atividades suspeitas ao redor da propriedade.
Avaliações dos hóspedes relacionadas
10
Tina M
7 de out. de 2024
·
A estadia foi de 1 noite
It was convenient
It was convenient
10
Bernice
8 de jun. de 2024
·
A estadia foi de 6 noites
I liked that it was off of a main road so it was easy to travel and find while driving around the area. Very kind staff and helpful with finding the way around the building
I liked that it was off of a main road so it was easy to travel and find while driving around the area. Very kind staff and helpful with finding the way around the building
10
Omar
19 de jan. de 2025
·
A estadia foi de 1 noite
Nice quiet location…Great staff
Nice quiet location…Great staff
6
Joshua
3 de jul. de 2024
·
A estadia foi de 2 noites
Sketchy
Sketchy
2
Marquasha
18 de nov. de 2023
·
A estadia foi de 2 noites
I reserve for two nights, and when I arrived at 11 PM the desk was closed and I never was able to check in. The next day Expedia communicated with them to help me get my refund. I am still waiting. They end up still charging me, even though I never stayed. Lots of activity in the parking lot as well.
I reserve for two nights, and when I arrived at 11 PM the desk was closed and I never was able to check in. The next day Expedia communicated with them to help me get my refund. I am still waiting. They end up still charging me, even though I never stayed. Lots of activity in the parking lot as well.
8
Damaris
2 de fev. de 2025
·
A estadia foi de 1 noite
Very convenient location
Very convenient location
2
Kristina
5 de ago. de 2025
·
A estadia foi de 1 noite
there was drug dealing going on and females showing up for private parties seemed like a rooming place and not a hotel
there was drug dealing going on and females showing up for private parties seemed like a rooming place and not a hotel
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Não há serviço de café da manhã ou café relatado, e as cozinhas dos quartos geralmente não possuem utensílios de cozinha e talheres a menos que alugados. Planeje levar ou comprar seus próprios suprimentos.
Avaliações dos hóspedes relacionadas
2
Melanie
7 de abr. de 2025
·
A estadia foi de 2 noites
Thank you to Expedia for helping me obtain a refund from this hotel are we had to leave during the 1st night due to the conditions. Checked in at 5pm, then left to go to a funeral viewing, when we arrived back to the hotel later that night, the front desk was closed -no staff working the overnight. The room had a kitchen, but there were no kitchen supplies - apparently you have to rent those at the front desk. There was not a coffee maker, or cups for water, or even an ironing board and iron. There was a TV, and 2 beds, but no chairs, no decor, broken lamps, no clocks, outlets that didn't work, etc. The bathroom had 2 towels and 2 washcloths, even though we had 4 people listed on the reservation. No hand towel, no shampoo, no soap. There was a very tiny amount of toilet paper on the roll, with no back up toilet paper, the tp was gone after 2 people used the bathroom. We were on the ground floor with no way to lock the window. Had noisy people in the halls at night and more than one trying to open the door. The smell of weed was so strong we had to put our heads under the blankets, all of our luggage smelled of weed when we returned home. During the night the roaches came out, after killing multiple roaches, we packed up, left the hotel, sat in our car until morning and refused to spend another night there.
Thank you to Expedia for helping me obtain a refund from this hotel are we had to leave during the 1st night due to the conditions. Checked in at 5pm, then left to go to a funeral viewing, when we arrived back to the hotel later that night, the front desk was closed -no staff working the overnight. The room had a kitchen, but there were no kitchen supplies - apparently you have to rent those at the front desk. There was not a coffee maker, or cups for water, or even an ironing board and iron. There was a TV, and 2 beds, but no chairs, no decor, broken lamps, no clocks, outlets that didn't work, etc. The bathroom had 2 towels and 2 washcloths, even though we had 4 people listed on the reservation. No hand towel, no shampoo, no soap. There was a very tiny amount of toilet paper on the roll, with no back up toilet paper, the tp was gone after 2 people used the bathroom. We were on the ground floor with no way to lock the window. Had noisy people in the halls at night and more than one trying to open the door. The smell of weed was so strong we had to put our heads under the blankets, all of our luggage smelled of weed when we returned home. During the night the roaches came out, after killing multiple roaches, we packed up, left the hotel, sat in our car until morning and refused to spend another night there.
4
Linda
5 de jun. de 2023
·
A estadia foi de 2 noites
This was the worst hotel we have ever stayed in. The horrible musty/moldy smell made us all sick we couldn't wait to go home. The room had a kitchen but not one single cup, plate, utensil. Basic items hotels come with this one did not have. The grab and go breakfast was some granola bars at the front desk. The staff was friendly and you can tell they work hard but this place is so outdated and rundown. We will stay somewhere else next time we are in Richmond
This was the worst hotel we have ever stayed in. The horrible musty/moldy smell made us all sick we couldn't wait to go home. The room had a kitchen but not one single cup, plate, utensil. Basic items hotels come with this one did not have. The grab and go breakfast was some granola bars at the front desk. The staff was friendly and you can tell they work hard but this place is so outdated and rundown. We will stay somewhere else next time we are in Richmond
2
Ann
12 de mai. de 2025
·
A estadia foi de 3 noites
This was one of the worst experiences I have ever had. The only person who paid attention to our complaints was the front desk woman (not the male). The floor was sticky as if it had not been washed, feces on toliet, dirty blankets, dishwasher broken and lid fell on my daughter's arm. Advertised free breakfast and there was none, not even coffee. We wanted an efficiency so we would have a kitchen but upon arrival we were informed dishes were not provided and we would have to pay $40 for a pot, pan, and lid, dishes were another $40!! I am disabled and we were informed that we had to take out our trash ourselves. We were given 2 towels for a 3 night stay. It is a pet friendly facility which i have no problems with but the owners left their droppings in the yard so you could not walk in the yard. The furniture was old, looked as though it should be replaced, and unclean.
This was one of the worst experiences I have ever had. The only person who paid attention to our complaints was the front desk woman (not the male). The floor was sticky as if it had not been washed, feces on toliet, dirty blankets, dishwasher broken and lid fell on my daughter's arm. Advertised free breakfast and there was none, not even coffee. We wanted an efficiency so we would have a kitchen but upon arrival we were informed dishes were not provided and we would have to pay $40 for a pot, pan, and lid, dishes were another $40!! I am disabled and we were informed that we had to take out our trash ourselves. We were given 2 towels for a 3 night stay. It is a pet friendly facility which i have no problems with but the owners left their droppings in the yard so you could not walk in the yard. The furniture was old, looked as though it should be replaced, and unclean.
6
Anne
23 de jan. de 2025
·
A estadia foi de 2 noites
there was no coffee maker no dishes,cookware, or utensils
there was no coffee maker no dishes,cookware, or utensils
4
Carien N
15 de jun. de 2025
·
A estadia foi de 1 noite
The hotel offer NOTHING. Why stay at an extended stay where you have to go buy pots, pans, plates, forks, spoons, glasses. There was nothing at all provided not even a coffee pot to have coffee. The room key stopped working when I went out to my car at 8:00 a.m. and when I went up to the lobby desk there was a metal door rolled down and they were closed. I had to sit in my car until I could wake my friend up in the room to let me back in very very unacceptable horrible stay and will never stay again
The hotel offer NOTHING. Why stay at an extended stay where you have to go buy pots, pans, plates, forks, spoons, glasses. There was nothing at all provided not even a coffee pot to have coffee. The room key stopped working when I went out to my car at 8:00 a.m. and when I went up to the lobby desk there was a metal door rolled down and they were closed. I had to sit in my car until I could wake my friend up in the room to let me back in very very unacceptable horrible stay and will never stay again
2
Joseph
25 de mai. de 2025
·
False advertisement, rugs very dirty and smell. Nothing in the kitchen, had to go buy plasticware. No breakfast as advertised, no coffee. Not even soap or shampoo. No ice , l Had to ask for towels. No iron. No broom to clean. The worse place I ever stayed
False advertisement, rugs very dirty and smell. Nothing in the kitchen, had to go buy plasticware. No breakfast as advertised, no coffee. Not even soap or shampoo. No ice , l Had to ask for towels. No iron. No broom to clean. The worse place I ever stayed
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
William
13 de jul. de 2024
·
A estadia foi de 3 noites
No
No
2
Tchialann
3 de ago. de 2026
·
A estadia foi de 2 noites
I would not recommend staying at this hotel. The condition of the property was nothing like what was advertised online. The photos are extremely misleading. The bathroom was filthy. The bathtub and sink were dirty, the bathroom wall had visible stains, and there wasn’t even any toilet paper provided. To make matters worse, there were roaches everywhere, which made the stay completely unacceptable. The lobby was also dirty and poorly maintained, creating a terrible first impression. Overall, both the lobby and the guest rooms looked nothing like the clean, inviting spaces shown in the hotel’s photos. This was one of the worst hotel experiences I’ve had. I expected a clean, safe place to stay, but instead found unsanitary conditions and misleading advertising. I would not stay here again.
I would not recommend staying at this hotel. The condition of the property was nothing like what was advertised online. The photos are extremely misleading. The bathroom was filthy. The bathtub and sink were dirty, the bathroom wall had visible stains, and there wasn’t even any toilet paper provided. To make matters worse, there were roaches everywhere, which made the stay completely unacceptable. The lobby was also dirty and poorly maintained, creating a terrible first impression. Overall, both the lobby and the guest rooms looked nothing like the clean, inviting spaces shown in the hotel’s photos. This was one of the worst hotel experiences I’ve had. I expected a clean, safe place to stay, but instead found unsanitary conditions and misleading advertising. I would not stay here again.
2
Timothy
3 de jun. de 2026
·
A estadia foi de 1 noite
My grandson and I stayed for one night and everything was okay at first but when I woke up the next morning I heard water running I thought my grandson was taking a shower but then I looked over and realized he was still sleeping.So I went in the bathroom dirty water was pouring down from a vent in the bathroom ceiling.Once I saw this I knew it was time to leave even though we had taken a shower or brushed our teeth we had to go to a family member's house and do that. I paid 140.00 for 1night I wanted to cook a meal for us but I opted not after I saw the condition of this place. I'm appreciative of the manger who refunded 40.00 dollars of my money but I'll never stay there again or recommend anyone else to stay there which unfortunate because the staff are really nice people
My grandson and I stayed for one night and everything was okay at first but when I woke up the next morning I heard water running I thought my grandson was taking a shower but then I looked over and realized he was still sleeping.So I went in the bathroom dirty water was pouring down from a vent in the bathroom ceiling.Once I saw this I knew it was time to leave even though we had taken a shower or brushed our teeth we had to go to a family member's house and do that. I paid 140.00 for 1night I wanted to cook a meal for us but I opted not after I saw the condition of this place. I'm appreciative of the manger who refunded 40.00 dollars of my money but I'll never stay there again or recommend anyone else to stay there which unfortunate because the staff are really nice people
8
Benjamin
26 de abr. de 2026
·
A estadia foi de 2 noites
Everything you need
Everything you need
4
John
1 de abr. de 2026
·
A estadia foi de 7 noites
Contrary to what is advertised there is no gym. The oven/stove was old to the point of the temperatures scratched off of the knobs. There were roaches in the room. The staff was friendly though.
Contrary to what is advertised there is no gym. The oven/stove was old to the point of the temperatures scratched off of the knobs. There were roaches in the room. The staff was friendly though.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
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outubro 2026
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Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-09: 76.76710800000001USD
- 2026-09-10: 75.60397USD
- 2026-09-11: 82.52191322050476USD
- 2026-09-12: 84.41238518013USD
- 2026-09-13: 81.40506220634461USD
- 2026-09-14: 90.21962709529114USD
- 2026-09-15: 90.21962709529114USD
- 2026-09-16: 92.84929760427856USD
- 2026-09-17: 92.88171446763612USD
- 2026-09-18: 89.99738567018127USD
- 2026-09-19: 90.00819424931335USD
- 2026-09-20: 88.47420129815674USD
- 2026-09-21: 87.00504207371522USD
- 2026-09-22: 85.94636925724792USD
- 2026-09-23: 86.02158560923768USD
- 2026-09-24: 90.02258794007874USD
- 2026-09-25: 95.75523468595887USD
- 2026-09-26: 96.75988235484314USD
- 2026-09-27: 83.33211295347596USD
- 2026-09-28: 87.33992167199708USD
- 2026-09-29: 86.69235644621277USD
- 2026-09-30: 88.11772228968812USD
- 2026-10-01: 90.9928309609375USD
- 2026-10-02: 97.98458843531799USD
- 2026-10-03: 97.97111764457702USD
- 2026-10-04: 88.99232979551697USD
- 2026-10-05: 87.99208364982606USD
- 2026-10-06: 92.98333108474732USD
- 2026-10-07: 92.91411358291626USD
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: NO DATA
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- 2026-10-25: NO DATA
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- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
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- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
Terá de pagar a seguinte caução totalmente reembolsável.
Mandatory incidental deposit of USD 106 is required and must be paid by card.
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Geral
Quartos de não fumadores
Máquinas de venda automática
Sala familiar
Serviços
Lavagem de roupa própria
Internet
Wi-fi gratuito
Estacionamento
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Parking Onsite
Atividades
Fitness Center (nearby)