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Hyatt Place Richmond - Innsbrook

US$ 113

/noite

Média para setembro

Hyatt Place Richmond - Innsbrook - Image 1

Hyatt Place Richmond - Innsbrook - Quarto

Hyatt Place Richmond - Innsbrook - Quarto

Hyatt Place Richmond - Innsbrook - Receção

Hyatt Place Richmond - Innsbrook - Casa de banho

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US$ 113

/noite

Média para setembro

Preços médios mensais

Em Hyatt Place Richmond - Innsbrook, o preço por noite é, em média, US$ 106 no mês mais barato (fevereiro) e US$ 144 no mês mais caro (março), com base nos últimos 12 meses.

Preço médio por noite em Hyatt Place Richmond - Innsbrook por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 114
fevereiro	US$ 106
março	US$ 144
abril	US$ 112
maio	US$ 131
junho	US$ 125
julho	US$ 124
agosto	US$ 113
setembro	US$ 113
outubro	US$ 117
novembro	US$ 119
dezembro	US$ 111

Mais caro: março (aprox. US$ 144)

Mais barato: fevereiro (aprox. US$ 106)

Sobre este alojamento

Não perca as várias atividades recreativas e de entretimento ao seu dispor, incluindo uma sala de fitness aberta 24 horas. O espaço oferece ainda Wi-fi grátis e um televisor no espaço comum. O espaço inclui também uma área para piqueniques ...

Comodidades

Não perca as várias atividades recreativas e de entretimento ao seu dispor, incluindo uma sala de fitness aberta 24 horas. O espaço oferece ainda Wi-fi grátis e um televisor no espaço comum. O espaço inclui também uma área para piqueniques e um salão de banquetes.

Comodidades para negócios

As principais comodidades incluem um business center aberto 24 horas, Check-in rápido e registo de saída rápido. Planeia um evento em Glen Allen? Este hotel dispõe de uma zona para conferências e de salas de reuniões, com uma área total de 111 metros quadrados. Há estacionamento no local.

Restaurante

Peça o seu cocktail favorito no bar/lounge. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 6:30 e as 9:00.

Quartos

Sinta-se em casa num dos 124 quartos, com um leitor de DVD e um televisor de ecrã plano. Ligue-se à internet com e sem fios gratuita para estar sempre contactável. Em alternativa, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de uma combinação polibã/banheira, artigos de higiene exclusivos e secadores de cabelo. As comodidades incluem ainda secretárias e áreas de estar separadas, além de telefone com chamadas locais grátis.

Localização

Com uma estadia Hyatt Place Richmond/Innsbrook, ficará numa localização central em Glen Allen, a 4 minuto(s) de carro de Short Pump Town Center e a 12 minuto(s) de University of Richmond. Este hotel está a 19,3 km (12 mi) de Virginia Commonwealth University e a 21,4 km (13,3 mi) de Greater Richmond Convention Center.

O que há nas proximidades

Elk's Lodge(1.7 milhas)
Short Pump Town Center(2.3 milhas)
Bowlero West End(3.6 milhas)
Centro Comercial de Regency Square(4.1 milhas)
Sheltering Arms Institute(4.3 milhas)
Henrico Doctors' Hospital(4.9 milhas)
Bon Secours Heart Institute at Reynolds Crossing(6.2 milhas)
Centro Cultural Glen Allen(6.7 milhas)
Hunting Hawk Golf Club(7.2 milhas)
Lewis Ginter Botanical Garden(7.6 milhas)
University of Richmond(7.8 milhas)
Belmont Golf Course(7.8 milhas)
Museu Virginia Randolph(8.1 milhas)
Shops at Willow Lawn(8.5 milhas)
Country Club of Virginia(8.9 milhas)
O aeroporto preferencial para Hyatt Place Richmond/Innsbrook é o de Richmond, Virgínia (RIC-Aeroporto Internacional de Richmond)(22.1 milhas)

Estacionamento
Restaurante
Piscina
Quartos de não fumadores
Centro de negócios
Instalações para banquetes

Localização

4100 Cox Road, Innsbrook, Virgínia, Estados Unidos

Elk's Lodge (1.7 milhas)

Short Pump Town Center (2.3 milhas)

Bowlero West End (3.6 milhas)

Centro Comercial de Regency Square (4.1 milhas)

Sheltering Arms Institute (4.3 milhas)

Henrico Doctors' Hospital (4.9 milhas)

Mais informações sobre a localização

Avaliações dos hóspedes

7.8

Bom

Com base em 1.003 avaliações verificadas

Quem se hospeda aqui?

Negócios

30%

Casal

22%

Família

35%

Grupos

5%

Individual

6%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Hyatt Place Richmond - Innsbrook, os hóspedes elogiam a equipe atenciosa e a localização conveniente perto de Short Pump, mas as avaliações são mistas devido a reformas, limpeza inconsistente e problemas de manutenção que às vezes afetam o conforto e a confiabilidade.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Hyatt Place Richmond - Innsbrook, os hóspedes elogiam a equipe atenciosa e a localização conveniente perto de Short Pump, mas as avaliações são mistas devido a reformas, limpeza inconsistente e problemas de manutenção que às vezes afetam o conforto e a confiabilidade.

Os quartos são geralmente espaçosos, embora muitos notem banheiros muito pequenos, layouts datados, problemas intermitentes com água quente ou ar condicionado, e a falta de micro-ondas nos quartos. As instalações podem ser prejudicadas: a piscina ao ar livre é frequentemente fechada, as máquinas de gelo e os elevadores são instáveis, e o estacionamento tem uma taxa extra. O café da manhã recebe muitos elogios, mas vários hóspedes relatam falta de suprimentos ou qualidade inconsistente, e a oferta de bar/comida pode ser limitada. Espere um serviço amigável e espaço em uma área conveniente, com desvantagens devido à reforma e manutenção.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

As reformas em andamento causaram um lobby desorganizado, apenas um elevador funcionando em alguns momentos e máquinas de gelo quebradas ou com disponibilidade limitada. A piscina ao ar livre é frequentemente fechada e há uma taxa de estacionamento mencionada por vários hóspedes.

Avaliações dos hóspedes relacionadas

2

Linda L

12 de jun. de 2025

·

A estadia foi de 2 noites

This property is under construction and there were buckets everywhere to help with leaks. The condition of the property was poor.

This property is under construction and there were buckets everywhere to help with leaks. The condition of the property was poor.

6

Sarah

1 de dez. de 2024

·

A estadia foi de 3 noites

Stay was 3/5 overall. Only 1 ice machine and it was located on top floor. Only one working elevator so waiting times were a bit longer than normal. Last morning the fire alarm went off...and on....and off...and on...for over an hour which was annoying. On the good side, breakfast was good and the staff was VERY friendly and greeted you on your way in and out each time! Renovations were not completed and needs some work but overall not a bad stay.

Stay was 3/5 overall. Only 1 ice machine and it was located on top floor. Only one working elevator so waiting times were a bit longer than normal. Last morning the fire alarm went off...and on....and off...and on...for over an hour which was annoying. On the good side, breakfast was good and the staff was VERY friendly and greeted you on your way in and out each time! Renovations were not completed and needs some work but overall not a bad stay.

6

ROBERT

2 de mar. de 2025

·

A estadia foi de 2 noites

the staff were pleasant and helpful. However the hotel it self was disappointing due to its location and mandatory parking fee. This was an unexpected expense.

the staff were pleasant and helpful. However the hotel it self was disappointing due to its location and mandatory parking fee. This was an unexpected expense.

6

Enoch

17 de jun. de 2025

·

A estadia foi de 1 noite

Great for access to stores and food. Not great for pets. The pool was also a huge disappointment(drained). Thankfully, it was an overnight stay.

Great for access to stores and food. Not great for pets. The pool was also a huge disappointment(drained). Thankfully, it was an overnight stay.

4

david

22 de set. de 2024

·

A estadia foi de 1 noite

They are remodeling the 4th flood, where the ice machine is. There are no signs indicating that plus long waits for elevators as the constructuon guys are using them. Went to 4th floor , no ice machine in aervice and then had a 7 minute wait for an elevator , went to 6th floor for ice and that machine didnt work either. Had to go to lobby. They should put signs up warning guests , NO ICE and do not go to 4th floor.

They are remodeling the 4th flood, where the ice machine is. There are no signs indicating that plus long waits for elevators as the constructuon guys are using them. Went to 4th floor , no ice machine in aervice and then had a 7 minute wait for an elevator , went to 6th floor for ice and that machine didnt work either. Had to go to lobby. They should put signs up warning guests , NO ICE and do not go to 4th floor.

6

ROBERT

3 de mar. de 2025

·

When I checked in I was told that a parking fee of $7.00 per day would be charged to my charge card. This expense was unexpected and overly excessive.

When I checked in I was told that a parking fee of $7.00 per day would be charged to my charge card. This expense was unexpected and overly excessive.

8

Karen

22 de nov. de 2024

·

A estadia foi de 2 noites

The hotel is under renovation and only 1 elevator was working for 6 floors. Also I had no toilet paper in my room when we arrived. There wasn’t even a toilet paper holder. Plus the pull out sofa had no sheets nor blanket. But the staff was very helpful & polite!

The hotel is under renovation and only 1 elevator was working for 6 floors. Also I had no toilet paper in my room when we arrived. There wasn’t even a toilet paper holder. Plus the pull out sofa had no sheets nor blanket. But the staff was very helpful & polite!

8

Dawn

12 de jul. de 2024

·

A estadia foi de 1 noite

Undergoing much needed renovations so pool was drained and top floor was closed for reno. Was told that the work would stop at 6 p.m. but went up to get ice on Friday night (no ice on our level) and it appeared that the construction crew was staying in the rooms they were rehabbing, specially as they were there at 7 a.m. on a Saturday morning. Didn't bother us but I could see it bothering some. Honestly, it was a fine place to stop for an overnight on a roadtrip.

Undergoing much needed renovations so pool was drained and top floor was closed for reno. Was told that the work would stop at 6 p.m. but went up to get ice on Friday night (no ice on our level) and it appeared that the construction crew was staying in the rooms they were rehabbing, specially as they were there at 7 a.m. on a Saturday morning. Didn't bother us but I could see it bothering some. Honestly, it was a fine place to stop for an overnight on a roadtrip.

6

Ronnell

8 de jun. de 2025

·

A estadia foi de 2 noites

$14 parking permit is not cool. A lot of commotion through the night, a lot of people in parking lot just wondering, dark spots in lot, property doors wasn’t working. Just didn’t look as up to par as other locations, remodel look like it was off TEMU

$14 parking permit is not cool. A lot of commotion through the night, a lot of people in parking lot just wondering, dark spots in lot, property doors wasn’t working. Just didn’t look as up to par as other locations, remodel look like it was off TEMU

6

Charles

18 de fev. de 2025

·

A estadia foi de 1 noite

Construction going on during our stay. Not noisy, but looked messy and only one elevator worked.

Construction going on during our stay. Not noisy, but looked messy and only one elevator worked.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

As opiniões são mistas: várias avaliações mencionam banheiros sujos, odores, pragas e a falta de aspiração, enquanto outros acharam os quartos aceitavelmente limpos. As áreas comuns também receberam reclamações durante a construção.

Avaliações dos hóspedes relacionadas

2

Paul E.

21 de out. de 2024

·

A estadia foi de 2 noites

The room was dirty on the heat unit. The shower was terrible with mold /mildew and caulk peeling. The shave pad was in the opposite end of the shower. Leaving your face in the spray while trying to shave. The water took OVER 5 mins to get hot to use the sink or shower. Most importantly the door did not shut without slamming and extra pressure to latch. When leaving we were able to push the door back open several times before it was latched and secure to leave. THIS ROOM WAS SUPPOSED TO HAVE BEEN RENOVATED! The linens were clean and we made it work for our short stay. There was no microwave to use in the room. The staff was very nice and tried to help as much as possible. Wont be returning

The room was dirty on the heat unit. The shower was terrible with mold /mildew and caulk peeling. The shave pad was in the opposite end of the shower. Leaving your face in the spray while trying to shave. The water took OVER 5 mins to get hot to use the sink or shower. Most importantly the door did not shut without slamming and extra pressure to latch. When leaving we were able to push the door back open several times before it was latched and secure to leave. THIS ROOM WAS SUPPOSED TO HAVE BEEN RENOVATED! The linens were clean and we made it work for our short stay. There was no microwave to use in the room. The staff was very nice and tried to help as much as possible. Wont be returning

4

Sylvia

12 de fev. de 2023

·

A estadia foi de 1 noite

Our room was dirty and had blood streaks on the curtains and bathroom wall. We were moved to another room but our initial impression was that the hotel was dirty. We won’t be staying there again.

Our room was dirty and had blood streaks on the curtains and bathroom wall. We were moved to another room but our initial impression was that the hotel was dirty. We won’t be staying there again.

2

don

10 de ago. de 2025

·

A estadia foi de 2 noites

Very disappointed in my stay here . I’ve stayed here many times before never had issues,, This time had I ANT infestation in my room . Had to move rooms . I never felt comfortable again so I left a day early even though I was knowingly losing my money. Don Carter 804-802-9690

Very disappointed in my stay here . I’ve stayed here many times before never had issues,, This time had I ANT infestation in my room . Had to move rooms . I never felt comfortable again so I left a day early even though I was knowingly losing my money. Don Carter 804-802-9690

2

Ebony

12 de jun. de 2023

·

A estadia foi de 1 noite

Gross rooms, switched twice after waiting an hour for the second room. There was actual food on the floor of the first and poop on the toilet in the other.

Gross rooms, switched twice after waiting an hour for the second room. There was actual food on the floor of the first and poop on the toilet in the other.

8

James

18 de ago. de 2025

·

A estadia foi de 1 noite

The area around the property was nice and the Staff was great. My only complaint was that whoever cleans the room didn't vacuum around the desk area. I guess because the carpet was dark colored they missed those spots, but i left some food out for a couple of hours to go out with my wife and when we got back I found a couple of ant on my box of food. After I killed the four ants and picked up the crumbs I seen from where it wasn't vacuumed, I didn't see anymore ants. I told the front desk and They immediately wrote everything down to get it cleaned. I recommend that they also get hand vacuum cleaners to get the spots behind the desk that the regular vacuum cleaners can't get to. other than that my room was great.

The area around the property was nice and the Staff was great. My only complaint was that whoever cleans the room didn't vacuum around the desk area. I guess because the carpet was dark colored they missed those spots, but i left some food out for a couple of hours to go out with my wife and when we got back I found a couple of ant on my box of food. After I killed the four ants and picked up the crumbs I seen from where it wasn't vacuumed, I didn't see anymore ants. I told the front desk and They immediately wrote everything down to get it cleaned. I recommend that they also get hand vacuum cleaners to get the spots behind the desk that the regular vacuum cleaners can't get to. other than that my room was great.

2

Aaron

27 de jul. de 2025

·

A estadia foi de 1 noite

Bathroom was not clean. Especially the toilet. The railing in the shower was also broken. The hallways smelled like a dirty bathroom which made our room also smell like that

Bathroom was not clean. Especially the toilet. The railing in the shower was also broken. The hallways smelled like a dirty bathroom which made our room also smell like that

4

Vincent

30 de nov. de 2025

·

A estadia foi de 3 noites

Staff amazing. Rooms large but bathrooms are terribly small. Mold. Painted over rust. No fan in a prob 20sq ft bathroom. Beds not very comfortable. Charge for parking in an open lot. Extrerior poor maintenance. Weird smell in hallways.

Staff amazing. Rooms large but bathrooms are terribly small. Mold. Painted over rust. No fan in a prob 20sq ft bathroom. Beds not very comfortable. Charge for parking in an open lot. Extrerior poor maintenance. Weird smell in hallways.

2

Vada

30 de jun. de 2024

·

A estadia foi de 1 noite

First thing I noticed was a dumpster outside the hotel. Second thing was leaves all over the ground from the fall. Third, the musty order as you walk in the hotel. When I got my room when i entered the room it had not been cleaned. I was given another room it had a stench an order that was extremely unpleasant. There was mold all over the shower inside on the outside. I pretty much stayed up most of the night worried about bugs. I would not recommend this place to anyone.

First thing I noticed was a dumpster outside the hotel. Second thing was leaves all over the ground from the fall. Third, the musty order as you walk in the hotel. When I got my room when i entered the room it had not been cleaned. I was given another room it had a stench an order that was extremely unpleasant. There was mold all over the shower inside on the outside. I pretty much stayed up most of the night worried about bugs. I would not recommend this place to anyone.

4

Amber

11 de jan. de 2025

·

A estadia foi de 1 noite

Switched rooms twice. First two were not clean.

Switched rooms twice. First two were not clean.

4

Melissa

26 de dez. de 2024

·

A estadia foi de 1 noite

This place is filthy. I took plenty of pics. The chairs in the eating area and lobby are covered in syrup and food particles and look to never be cleaned. The hotel room had dust all over the lights, sticky residue all over the complimentary in room tea bags, coffee pot, cups, tables. The bathroom looked like an unlicensed do it yourself contractor came in and tried to patch holes and caulk floors and walls with chalky residue all over. Small bugs in bathroom. There are a lot of hotels in the are to choose from and this one is not it.

This place is filthy. I took plenty of pics. The chairs in the eating area and lobby are covered in syrup and food particles and look to never be cleaned. The hotel room had dust all over the lights, sticky residue all over the complimentary in room tea bags, coffee pot, cups, tables. The bathroom looked like an unlicensed do it yourself contractor came in and tried to patch holes and caulk floors and walls with chalky residue all over. Small bugs in bathroom. There are a lot of hotels in the are to choose from and this one is not it.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são espaçosos, mas os banheiros são extremamente pequenos e alguns layouts parecem datados. Os hóspedes também mencionam problemas intermitentes com água quente ou ar condicionado e a falta de micro-ondas nos quartos.

Avaliações dos hóspedes relacionadas

8

Jack

8 de jun. de 2024

·

A estadia foi de 1 noite

had trouble getting hot water on 5th floor.

had trouble getting hot water on 5th floor.

6

Eric

24 de fev. de 2025

·

A estadia foi de 2 noites

This particular Hyatt place did not seen to be up to Hyatt's normal expectations (or mine). I think it was an older renovation and it's beginning to show it's age. Staff was great, but property was a bit "tired".

This particular Hyatt place did not seen to be up to Hyatt's normal expectations (or mine). I think it was an older renovation and it's beginning to show it's age. Staff was great, but property was a bit "tired".

4

Mary Beth

28 de dez. de 2023

·

A estadia foi de 3 noites

Bed was comfortable, breakfast was plentiful. Closing at 9 is a bit early. Two problems were never resolved. HVAC controls did not work and there was no hot water in bath. We were told these issues had been resolved but they were not.

Bed was comfortable, breakfast was plentiful. Closing at 9 is a bit early. Two problems were never resolved. HVAC controls did not work and there was no hot water in bath. We were told these issues had been resolved but they were not.

10

Lawrence

19 de fev. de 2023

·

A estadia foi de 1 noite

The most spacious room I ever had for an overbite stay. Comfy bed, great shower, oversized bat towels, and delicious hot breakfast.

The most spacious room I ever had for an overbite stay. Comfy bed, great shower, oversized bat towels, and delicious hot breakfast.

6

Lauren

6 de abr. de 2025

·

A estadia foi de 2 noites

It took 5 to 10 minutes for the shower to get hot. I almost called down to the front desk when it finally started to get warm. The bathroom was incredibly small. It was hard to turn around in there. It could use a renovation. I stayed at a Hyatt Place in Biloxi that was great. I thought this would be the same, but it just wasn't as nice. The breakfast wasn't as good either. It was not a bad hotel, by any means. I was just expecting something a little better.

It took 5 to 10 minutes for the shower to get hot. I almost called down to the front desk when it finally started to get warm. The bathroom was incredibly small. It was hard to turn around in there. It could use a renovation. I stayed at a Hyatt Place in Biloxi that was great. I thought this would be the same, but it just wasn't as nice. The breakfast wasn't as good either. It was not a bad hotel, by any means. I was just expecting something a little better.

8

Paul

22 de jun. de 2025

·

A estadia foi de 2 noites

Very friendly front desk staff. Room was clean. Bed was comfortable. Only drawback was that the bathroom was small. Could barely get door open without hitting the toilet. Breakfast was good.

Very friendly front desk staff. Room was clean. Bed was comfortable. Only drawback was that the bathroom was small. Could barely get door open without hitting the toilet. Breakfast was good.

10

Tonja

23 de jun. de 2024

·

A estadia foi de 1 noite

Room was nice but the bathroom was extremely small. We were able to get early check in which was extremely helpful.

Room was nice but the bathroom was extremely small. We were able to get early check in which was extremely helpful.

8

Terri

19 de out. de 2025

·

A estadia foi de 2 noites

Spacious room. Convenient location. Pleasant staff.

Spacious room. Convenient location. Pleasant staff.

8

James

20 de mai. de 2025

·

A estadia foi de 4 noites

Only complaint room needs a microwave.

Only complaint room needs a microwave.

6

Desiree

18 de fev. de 2025

·

A estadia foi de 1 noite

Hotel was clean, but I am not a fan of when the bathroom is separate. Sink is outside of the bathroom & bathroomis small. Other than that, stay was cool.

Hotel was clean, but I am not a fan of when the bathroom is separate. Sink is outside of the bathroom & bathroomis small. Other than that, stay was cool.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é amplamente descrita como amigável, acolhedora e rápida para resolver problemas, com check-ins tranquilos. Alguns hóspedes relataram respostas lentas ou comunicação deficiente.

Avaliações dos hóspedes relacionadas

10

cynthia

20 de ago. de 2023

·

A estadia foi de 2 noites

We like the easy access to Restaurants and shopping. We love the quietness of the hotel inside and outside. We appreciate the excellent service we received by hotel staff and their friendliness. They were also very welcoming. Breakfast was amazing. Hotel was exceptionally clean.

We like the easy access to Restaurants and shopping. We love the quietness of the hotel inside and outside. We appreciate the excellent service we received by hotel staff and their friendliness. They were also very welcoming. Breakfast was amazing. Hotel was exceptionally clean.

10

Megan

20 de jun. de 2025

·

A estadia foi de 4 noites

Every hotel employee that I encountered was so kind and welcoming. The front desk was particularly helpful. I had a great interaction with Kelsey.

Every hotel employee that I encountered was so kind and welcoming. The front desk was particularly helpful. I had a great interaction with Kelsey.

8

Karen

12 de mai. de 2024

·

A estadia foi de 2 noites

Staff was friendly and helpful. We had a couple of issues but they were quick to remedy them. One suggestion is bigger trashcans in the rooms because they were SUPER tiny.

Staff was friendly and helpful. We had a couple of issues but they were quick to remedy them. One suggestion is bigger trashcans in the rooms because they were SUPER tiny.

10

Shaune

16 de fev. de 2025

·

A estadia foi de 1 noite

Fantastic experience!!! The man at the front desk at check in might have been the friendliest person Ive ever encountered at any hotel ive ever stayed in. The rest of the staff was just as friendly. Every time we passed someone we were greeted with a smile and a hello. The room was clean and comfortable. The breakfast was delicious. Would 100% recommend this hotel to anyone and will be using again in the future.

Fantastic experience!!! The man at the front desk at check in might have been the friendliest person Ive ever encountered at any hotel ive ever stayed in. The rest of the staff was just as friendly. Every time we passed someone we were greeted with a smile and a hello. The room was clean and comfortable. The breakfast was delicious. Would 100% recommend this hotel to anyone and will be using again in the future.

2

Mallory

19 de jul. de 2024

·

A estadia foi de 2 noites

I experienced a blown out tire the evening of my check-in which prohibited me from actually checking in. Fortunately I was close to another hotel and safe while waiting to get towing services. I called the hotel (directly) for two straight hours to make sure I wouldn't lose my room. After I mentioned to that hotel staff member I was unable to reach the hotel of my stay, they offered to text because they knew the staff. As soon as he did, I called and the phone was answered on the first ring. When I arrived the next day for check-in, my key with my name and room number on the envelope was taped to the desk (found that weirdly unsafe to broadcast that info). There was no information shared about WiFi services, breakfast, or elevator location. It was a very non-plus experience. I guess I shouldn't have been surprised by the underwhelm of my room. In their defense, the hotel is getting renovated, however, the burn mark on the rug, the rusty mirror closet (and light fixtures) and damage to the door from replacing the lock system, left much to be desired. It would have been too much to mentally reconcile if my stay was longer than two days.

I experienced a blown out tire the evening of my check-in which prohibited me from actually checking in. Fortunately I was close to another hotel and safe while waiting to get towing services. I called the hotel (directly) for two straight hours to make sure I wouldn't lose my room. After I mentioned to that hotel staff member I was unable to reach the hotel of my stay, they offered to text because they knew the staff. As soon as he did, I called and the phone was answered on the first ring. When I arrived the next day for check-in, my key with my name and room number on the envelope was taped to the desk (found that weirdly unsafe to broadcast that info). There was no information shared about WiFi services, breakfast, or elevator location. It was a very non-plus experience. I guess I shouldn't have been surprised by the underwhelm of my room. In their defense, the hotel is getting renovated, however, the burn mark on the rug, the rusty mirror closet (and light fixtures) and damage to the door from replacing the lock system, left much to be desired. It would have been too much to mentally reconcile if my stay was longer than two days.

8

Karen

22 de nov. de 2024

·

A estadia foi de 2 noites

The hotel is under renovation and only 1 elevator was working for 6 floors. Also I had no toilet paper in my room when we arrived. There wasn’t even a toilet paper holder. Plus the pull out sofa had no sheets nor blanket. But the staff was very helpful & polite!

The hotel is under renovation and only 1 elevator was working for 6 floors. Also I had no toilet paper in my room when we arrived. There wasn’t even a toilet paper holder. Plus the pull out sofa had no sheets nor blanket. But the staff was very helpful & polite!

10

Patrick

17 de ago. de 2025

·

A estadia foi de 2 noites

Service was outstanding and breakfast was amazing

Service was outstanding and breakfast was amazing

8

Allan

26 de out. de 2025

·

A estadia foi de 1 noite

Came up for a VCU open house, needed a little extra space with a pullout sofa bed. Thw first room we checked into had a slight issue and management quickly changed rooms. Hotel staff was extremely friendly. The location is great, 5 minutes from Short Pump and 20 minutes from downtown Richmond

Came up for a VCU open house, needed a little extra space with a pullout sofa bed. Thw first room we checked into had a slight issue and management quickly changed rooms. Hotel staff was extremely friendly. The location is great, 5 minutes from Short Pump and 20 minutes from downtown Richmond

8

Vince

23 de jun. de 2025

·

A estadia foi de 3 noites

Hotel was quiet, and the staff was friendly and helpful

Hotel was quiet, and the staff was friendly and helpful

10

Jennifer

13 de nov. de 2025

·

A estadia foi de 1 noite

Clean room, very nice staff and a great breakfast. It was super crowded with students but still managed very well for those of us who were just travelling with our families.

Clean room, very nice staff and a great breakfast. It was super crowded with students but still managed very well for those of us who were just travelling with our families.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Área conveniente e tranquila, perto de Short Pump, com fácil acesso a rodovias, restaurantes e lojas. Vários hóspedes se sentiram seguros e encontraram alguns lugares acessíveis a pé.

Avaliações dos hóspedes relacionadas

8

Zenith

22 de mar. de 2025

·

A estadia foi de 1 noite

Nice area and quiet

Nice area and quiet

10

Colin

18 de mai. de 2025

·

A estadia foi de 4 noites

Had a 4 night stay here and it was very good overall. Great location and surprisingly walkable to some decent dining and other shops. Felt safe, nice parking, and quiet area.

Had a 4 night stay here and it was very good overall. Great location and surprisingly walkable to some decent dining and other shops. Felt safe, nice parking, and quiet area.

10

Stacey

1 de set. de 2025

·

A estadia foi de 2 noites

Perfect location for the west end of Richmond. Convenient, nice property.

Perfect location for the west end of Richmond. Convenient, nice property.

8

Erica

26 de mar. de 2024

·

A estadia foi de 1 noite

Walkable to restaurants and close to everything!

Walkable to restaurants and close to everything!

10

Rebecca

28 de jun. de 2024

·

A estadia foi de 1 noite

Close to restaurants and shopping nice quiet area.

Close to restaurants and shopping nice quiet area.

10

vianka s

27 de fev. de 2024

·

A estadia foi de 2 noites

I loved the quiet and the surroundings of shopping center and lots of restaurants to choose from.

I loved the quiet and the surroundings of shopping center and lots of restaurants to choose from.

10

Todd

21 de jul. de 2025

·

A estadia foi de 1 noite

Convenient

Convenient

8

Krishna

14 de dez. de 2022

·

A estadia foi de 2 noites

The hotel is located to major highways and easy to get to . The front desk staff was courteous and helpful. We loved the hot breakfast and really appreciate the support staff who cooked some delicious meals . The rooms are a bit dated and we had a room with a noisy AC but overall it was a pleasant stay . Will definitely come back to stay.

The hotel is located to major highways and easy to get to . The front desk staff was courteous and helpful. We loved the hot breakfast and really appreciate the support staff who cooked some delicious meals . The rooms are a bit dated and we had a room with a noisy AC but overall it was a pleasant stay . Will definitely come back to stay.

8

Allan

26 de out. de 2025

·

A estadia foi de 1 noite

Came up for a VCU open house, needed a little extra space with a pullout sofa bed. Thw first room we checked into had a slight issue and management quickly changed rooms. Hotel staff was extremely friendly. The location is great, 5 minutes from Short Pump and 20 minutes from downtown Richmond

Came up for a VCU open house, needed a little extra space with a pullout sofa bed. Thw first room we checked into had a slight issue and management quickly changed rooms. Hotel staff was extremely friendly. The location is great, 5 minutes from Short Pump and 20 minutes from downtown Richmond

10

Kendra

15 de jun. de 2025

·

A estadia foi de 1 noite

Conveniently located, renovated, decent

Conveniently located, renovated, decent

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã é frequentemente o ponto alto em termos de sabor e variedade, mas alguns hóspedes encontraram falta de suprimentos ou qualidade inconsistente, e o serviço de bar/comida foi limitado ou indisponível em alguns momentos.

Avaliações dos hóspedes relacionadas

10

Andre

2 de mar. de 2025

·

A estadia foi de 2 noites

Overall it is a very nice, well kept hotel. Great breakfast. Ample parking. Great staff. Will highly recommend

Overall it is a very nice, well kept hotel. Great breakfast. Ample parking. Great staff. Will highly recommend

2

Logan

20 de jul. de 2024

·

A estadia foi de 1 noite

The pool wasn't available due to maintenance wish I had known ahead of time I would have went elsewhere. The bar had no mixers for alcohol besides tonic water. The food was decent at best.

The pool wasn't available due to maintenance wish I had known ahead of time I would have went elsewhere. The bar had no mixers for alcohol besides tonic water. The food was decent at best.

10

Jennifer

1 de set. de 2024

·

A estadia foi de 1 noite

Excellent economic stay for the family. Safe. Clean. Friendly and helpful staff. Included breakfast offered variety. Hot: bacon, eggs, seasoned potatoes, waffle s. Cold: cereal, cut fruit, yogurt, bagels. For all the reviews that complain there is no soap/shampoo/etc, try looking on the wall or asking staff. Reserved a room with pull out couch. No pullout linens were in the room. Spoke to staff who very kindly provided all supplies. If wear and tear are not acceptable, don't book here. Linens had some small stains but were freshly laundered. If you set your expectations to the price point you are willing to pay, this will make you happy.

Excellent economic stay for the family. Safe. Clean. Friendly and helpful staff. Included breakfast offered variety. Hot: bacon, eggs, seasoned potatoes, waffle s. Cold: cereal, cut fruit, yogurt, bagels. For all the reviews that complain there is no soap/shampoo/etc, try looking on the wall or asking staff. Reserved a room with pull out couch. No pullout linens were in the room. Spoke to staff who very kindly provided all supplies. If wear and tear are not acceptable, don't book here. Linens had some small stains but were freshly laundered. If you set your expectations to the price point you are willing to pay, this will make you happy.

10

Nathan

3 de nov. de 2025

·

A estadia foi de 1 noite

The staff were very friendly, the breakfast was great as well

The staff were very friendly, the breakfast was great as well

10

Denver

23 de mai. de 2023

·

A estadia foi de 1 noite

Breakfast/// The best of any hotel food. A very rare find!! 😊👍. Found nothing to complain about. Will stay here again.

Breakfast/// The best of any hotel food. A very rare find!! 😊👍. Found nothing to complain about. Will stay here again.

4

Christy

12 de jun. de 2023

·

A estadia foi de 1 noite

Very disappointed. The website shows a restaurant on site but no restaurant. The breakfast was completely gone by 8am when they said it was served until 10. We were told the staff did not show up to cook. The pull out sofa in our room was terrible. Super uncomfortable and a really thin mattress. One of the most disappointing hotels I have ever stayed in.

Very disappointed. The website shows a restaurant on site but no restaurant. The breakfast was completely gone by 8am when they said it was served until 10. We were told the staff did not show up to cook. The pull out sofa in our room was terrible. Super uncomfortable and a really thin mattress. One of the most disappointing hotels I have ever stayed in.

4

Juan

4 de dez. de 2024

·

A estadia foi de 2 noites

Room was renovated, clean and fine Water pressure in the shower was poor Breakfast was terrible

Room was renovated, clean and fine Water pressure in the shower was poor Breakfast was terrible

8

Barbara

11 de nov. de 2023

·

A estadia foi de 2 noites

Breakfast wasn’t great. It was similar to budget hotel. One day, we had real dishes and cutlery and the next it was styrofoam & plastic. Not great for environment. Dishwasher works! You would NEVER see a breakfast like this in Europe.

Breakfast wasn’t great. It was similar to budget hotel. One day, we had real dishes and cutlery and the next it was styrofoam & plastic. Not great for environment. Dishwasher works! You would NEVER see a breakfast like this in Europe.

6

Melanie

30 de jun. de 2024

·

A estadia foi de 4 noites

Advertised a bar and 24 hour food and that was not true. Provided a good breakfast. Had to ask for housekeeping service after my 3rd day stay and they still didnt bring any wash clothes nor soap. We didn't have washcloths the last day. The first night the lobby smelled like an unclean mop.

Advertised a bar and 24 hour food and that was not true. Provided a good breakfast. Had to ask for housekeeping service after my 3rd day stay and they still didnt bring any wash clothes nor soap. We didn't have washcloths the last day. The first night the lobby smelled like an unclean mop.

10

Jennifer

13 de nov. de 2025

·

A estadia foi de 1 noite

Clean room, very nice staff and a great breakfast. It was super crowded with students but still managed very well for those of us who were just travelling with our families.

Clean room, very nice staff and a great breakfast. It was super crowded with students but still managed very well for those of us who were just travelling with our families.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Denise

19 de dez. de 2025

·

A estadia foi de 1 noite

Quarto ótimo

Quarto ótimo

6

Michael

3 de out. de 2022

·

A estadia foi de 2 noites

O

O

6

Dawn

3 de ago. de 2026

·

A estadia foi de 1 noite

It was quiet, clean and a fairly large room. Staff was great. The room was designed very strange. The bathroom door had ZERO and I mean ZERO clearance from the toilet. Gotta give props to whoever installed them because it's as close as you could possibly get. If someone dies on the toilet with the door shut you'd have to take the door down to get them out. The bathroom itself was literally big enough for the tub, and toilet. Coffee in the room was undrinkable and I'm not that picky. Probably wouldn't stay again unless it was last minute. Price was too high for what we got. Thought because it was part of Hyatt I'd be good but I wasn't impressed. Staff was awesome though!

It was quiet, clean and a fairly large room. Staff was great. The room was designed very strange. The bathroom door had ZERO and I mean ZERO clearance from the toilet. Gotta give props to whoever installed them because it's as close as you could possibly get. If someone dies on the toilet with the door shut you'd have to take the door down to get them out. The bathroom itself was literally big enough for the tub, and toilet. Coffee in the room was undrinkable and I'm not that picky. Probably wouldn't stay again unless it was last minute. Price was too high for what we got. Thought because it was part of Hyatt I'd be good but I wasn't impressed. Staff was awesome though!

4

Jackie

19 de jul. de 2026

·

A estadia foi de 2 noites

Let me first say the staff was friendly and great! However, the hotel/room was another story. 1st it was a tournament weekend, so when my wife and I arrived the hotel was packed. We had to wake a few minutes to check-in. Once we attempted to get to our room we learned one elevator was not working and there was no sign! Next once we in the elevator there’s and sign that says Microwave and ice machines are on the 4th and 6th Floor. I was on the 6th floor so I thought it could be worse. I checked in, and went to get some ice and the ice was out. Started to head to the 4th and a customer stated the ice was out on the fourth floor as well. The ice was out the entire stay. Complementary items like the Cookies were out as well. Room cleaning never came to our room and the air conditioning stopped working part of the stay but other than that the stay was great😢

Let me first say the staff was friendly and great! However, the hotel/room was another story. 1st it was a tournament weekend, so when my wife and I arrived the hotel was packed. We had to wake a few minutes to check-in. Once we attempted to get to our room we learned one elevator was not working and there was no sign! Next once we in the elevator there’s and sign that says Microwave and ice machines are on the 4th and 6th Floor. I was on the 6th floor so I thought it could be worse. I checked in, and went to get some ice and the ice was out. Started to head to the 4th and a customer stated the ice was out on the fourth floor as well. The ice was out the entire stay. Complementary items like the Cookies were out as well. Room cleaning never came to our room and the air conditioning stopped working part of the stay but other than that the stay was great😢

10

Anita

8 de jul. de 2026

·

A estadia foi de 1 noite

Keep up the good work, I always enjoy my stay….

Keep up the good work, I always enjoy my stay….

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 01:00

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9 $143	10 $144	11 $151	12 $147
13 $118	14 $112	15 $112	16 $117	17 $120	18 $139	19 $139
20 $110	21 $110	22 $112	23 $114	24 $122	25 $133	26 $141
27 $111	28 $111	29 $111	30 $111

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

2026-09-09: 142.81420257842257USD
2026-09-10: 143.8000248664551USD
2026-09-11: 150.54133039505007USD
2026-09-12: 147.14168259638214USD
2026-09-13: 118.18306741001892USD
2026-09-14: 112.34429338006592USD
2026-09-15: 112.26811592070008USD
2026-09-16: 117.26314777131654USD
2026-09-17: 120.14746544763184USD
2026-09-18: 139.17881138545226USD
2026-09-19: 139.17881138545226USD
2026-09-20: 110.0535435758133USD
2026-09-21: 110.38028608717347USD
2026-09-22: 112.26811592070008USD
2026-09-23: 114.34869834871674USD
2026-09-24: 122.13814106769563USD
2026-09-25: 133.16151142105866USD
2026-09-26: 141.056996928833USD
2026-09-27: 111.13479638125611USD
2026-09-28: 111.13479638125611USD
2026-09-29: 111.13479638125611USD
2026-09-30: 111.13479638125611USD
2026-10-01: 103.12508020668031USD
2026-10-02: 115.13965446854401USD
2026-10-03: 115.13965446854401USD
2026-10-04: 103.12508020668031USD
2026-10-05: 102.77952866536714USD
2026-10-06: 103.12508020668031USD
2026-10-07: 103.12508020668031USD
2026-10-08: 107.11992990078735USD
2026-10-09: 130.15787451601412USD
2026-10-10: 116.14086677022553USD
2026-10-11: 103.12508020668031USD
2026-10-12: 103.12508020668031USD
2026-10-13: 103.12508020668031USD
2026-10-14: 103.12508020668031USD
2026-10-15: 110.14359247275544USD
2026-10-16: 117.14208795246888USD
2026-10-17: 115.13965446854401USD
2026-10-18: 103.12508020668031USD
2026-10-19: 124.15058294480134USD
2026-10-20: 123.77164049101258USD
2026-10-21: 124.15058294480134USD
2026-10-22: 124.15058294480134USD
2026-10-23: 125.16181252022552USD
2026-10-24: 132.16029911937713USD
2026-10-25: 103.12508020668031USD
2026-10-26: 103.12508020668031USD
2026-10-27: 103.12508020668031USD
2026-10-28: 103.12508020668031USD
2026-10-29: 103.12508020668031USD
2026-10-30: 115.13965446854401USD
2026-10-31: 115.13965446854401USD
2026-11-01: 103.12508020668031USD
2026-11-02: 103.12508020668031USD
2026-11-03: 103.12508020668031USD
2026-11-04: 103.12508020668031USD
2026-11-05: 103.12508020668031USD
2026-11-06: 116.14086677022553USD
2026-11-07: 115.86551607016754USD
2026-11-08: 102.77952866536714USD
2026-11-09: 102.77952866536714USD

O Hyatt tem uma política em vigor de aceder a qualquer quarto pelo menos uma vez num período de 24 horas, mesmo que o cliente tenha expressado o seu desejo de privacidade. Os funcionários do hotel farão os devidos esforços para informar os clientes com antecedência antes de entrarem nos respetivos quartos. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 21 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito; não se aceita numerário
O alojamento dispõe do seguinte elemento de segurança: detetor de fumo.
O alojamento indica que segue as práticas de limpeza e desinfeção descritas nas recomendações da GBAC STAR (Hyatt).
Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.

É prática da Hyatt entrar em qualquer quarto ocupado, pelo menos, uma vez a cada 24 horas, mesmo que o cliente tenha solicitado privacidade. Antes de entrar em quartos ocupados, o estabelecimento procura avisar os clientes registados com antecedência.

O alojamento permite a estadia grátis de crianças com idade igual ou inferior a 18 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilizem as camas existentes.
O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
As fotografias incluídas nesta descrição refletem o padrão da marca e são facultadas para fins meramente ilustrativos.
Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas").
O alojamento disponibiliza check-out sem contacto.

Tarifa de estacionamento descoberto sem assistência: 5.00 USD por noite (entradas e saídas ilimitadas)
Estadia de animais de estimação: 100 USD por alojamento, por estadia (máximo de 175 USD por estadia) + 100 USD por taxa de limpeza única
Os animais de serviço estão isentos de taxas

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.