Is parking available at the property?

Yes, free self-parking is available on-site. Limited parking is also provided.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily. Specific serving hours are not mentioned.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 75 per accommodation, per week, with a maximum of USD 150 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible parking and facilities. Specific features like elevators and step-free entrances are not detailed.

What is the location of the property in relation to key landmarks?

The hotel is located within a 10-minute drive of the University of Memphis and Lichterman Nature Center. It is approximately 10.9 miles from Beale Street and 13 miles from Graceland.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, which is open from May to September.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Staybridge Suites Memphis-Poplar Ave East Hotel

Average nightly price at Staybridge Suites Memphis-Poplar Ave East by IHG by month, last 12 months (USD)
Month	Average price
January	$100
February	$121
March	$131
April	$133
May	$140
June	$129
July	$128
August	$124
September	$128
October	$119
November	$120
December	$101

What guests think

Across reviews, Staybridge Suites Memphis-Poplar Ave East by IHG stands out for friendly staff, spacious suite-style rooms with kitchens, and a generally well-liked free breakfast, though guests repeatedly note limited parking and frequent vehicle break-ins.

Several reviews cite dated decor, lingering smoke or musty odors, noise through connecting doors, and occasional maintenance or AC performance issues affecting comfort. The setting is convenient and generally quiet, close to restaurants and shopping in East Memphis. Overall, it offers good value and amenities in East Memphis, with some age-related tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a pool and complimentary laundry; some guests enjoyed an evening social. Parking is limited, and multiple reviews report vehicle break-ins in the lots.

Related guest reviews

4

Sammie

Jun 23, 2024

·

Stayed 1 night

Pool area had about 40 to 50 people in it. Most of the people were not staying at hotel. It was very unfortunate that our kids couldn't swim. There was also someone with a dog in the pool. Marijuana smoke filled the air in pool area and inside hotel. Pool area was out of hand with no staff walk through or anything. I'm very disappointed in our stay.

2

Tabitha

Aug 5, 2023

·

Stayed 1 night

Parking terrible! Air conditioning didn’t work very well. Room musty smelling and to top it off our vehicle was broken into along with several others. Thought staying on this side of Memphis was as okay….. but apparently not.

8

Dan

Sep 21, 2025

·

Stayed 1 night

Limited parking in a dark parking lot! Park early!

10

Terrie

May 24, 2025

·

Stayed 5 nights

Great place to stay. Breakfast was good. Complimentary laundry was excellent.

8

Jenilee

Aug 8, 2024

·

Stayed 1 night

Spacious room, great for the price. Property was obviously older, but pretty well maintained. Breakfast was very good. Check-in staff was very friendly. Morning staff not so much. Maybe they still needed to finish their coffee. Parking spots are at a premium; that was probably the worst of it. Plenty of parking all around, but none of it allowed for the hotel guests.

8

Ann

Jul 1, 2024

·

Stayed 2 nights

The hotel has extremely limited parking. We had to always park down the hill and behind the hotel. No security and other cars had busted out windows with garbage bags half covering and half torn off. We emptied everything from our vehicle and were glad we were not vandalized. In the room it was a suite and there was one half with a kitchen and living room type area but the 2 queen beds were squeezed into the room with only 4 inches between the bed and wall. I had to crawl over the end to get in and out of bed. I think my daughter had the most room with the sofa bed. Overall it was clean, our teens liked the pool too.

10

Benjamin

Apr 3, 2025

·

Stayed 1 night

We loved the suite we had, a bedroom with a kitchen / living room combo. It had a queen fold out bed. The location was convenient and the facility was nice. Breakfast was good, but only included a fried chicken patty for meat (no bacon or sausage). The biggest negative is high crime. Everyone we saw told us to empty our car and leave the door unlocked. The reason given were teenaged criminals who break into parked cars on a nightly basis. We did as instructed and nobody broke into our car. However, the back lot is littered with broken glass from car windows.

6

Colleen

Jun 9, 2024

·

Stayed 14 nights

People excellent!! Serious security issues!! Both of our cars were broken into!! DO NO STAY HERE!!

10

Tara

Sep 22, 2025

·

Stayed 3 nights

The room was really nice and you could do laundry there too

8

SOFIA

Jul 7, 2023

·

There was very limited parking so we were forced to park at a neighboring business . There was no security and 24 vehicles were broken into that night one of which was ours granted nothing was taken they just did enough to make it an inconvenience for the begging of our trip. Other then that the actual facility was nice . Clean, and staff was friendly. Breakfast was not that great

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Cleanliness

Many guests describe the hotel and rooms as clean, but feedback is inconsistent. Several reviews mention musty or smoke odors, mold or dust in bathrooms and vents, and occasional missed details like hair or debris.

Related guest reviews

2

Monica

Mar 6, 2024

·

Rooms smell horrible, sheets are not clean and some of the staff are even rude when you approach them complaining about noise and bad odor.

4

Matthew

Nov 5, 2024

·

Stayed 3 nights

Upon arrival and on our way to our room, we noticed a very strong smell of smoke on our non-smoking floor, from the elevator to our room - the smell was strong the entire long walk down two hallways. We brought it immediately to the attention of the front desk staff to have it addressed. We mentioned it again to hotel staff the next day. The smoke smell was never addressed, and staff never talked to us about it. The smell remained fresh and strong our entire stay - even early in the morning. Needless to say, we were very disappointed about our stay at this hotel. Especially as we chose it based on the reviews on Expedia. (We have also relayed this feedback on the to the hotel, but have not heard any response.)

2

Jesica

Jun 13, 2024

·

Stayed 1 night

Found hair on both beds

10

Shuang

Dec 28, 2025

·

Stayed 1 night

Clean, quiet space, great amenities, and friendly staff.

6

Jinnie

Mar 28, 2025

·

Stayed 1 night

The room said it was cleaned by Miguel. We saw food behind the nightstand in bedroom and dead bug on floor in bathroom. When I wiped counters down with Clorox wipes, it was a lot of dirt on the cloth.

10

Andra

Dec 15, 2025

·

Stayed 2 nights

Clean and great staff

8

Randy

Aug 10, 2025

·

Stayed 4 nights

Convenient parking was somewhat limited. There were some cleanliness issues in the room.

10

BRUCE

Jun 3, 2025

·

Stayed 1 night

Stayed here many many times. Always clean and the rooms have a peaceful atmosphere.

8

Carrie

Nov 26, 2023

·

Stayed 3 nights

We always love staying at Staybridge Hotels. This one was probably the most rundown of the ones I've stayed at. It is a non-smoking facility, but there was so much marijuana smoking going on that it was pretty awful. The shower had hair in it and mold. The great part is that it was in a safe area with security patrolling at night.

6

Brooke

Jul 4, 2023

·

Pros: Neighborhood felt safe. Front desk staff were friendly. Free breakfast (typical hotel breakfast fare). Separate living area from bedrooms which is so nice when traveling with kids. Pool area looked decent, but we didn’t use. Cons: Entire property is need of updating and maintenance! Lights out in elevators so they were very dark. Water stains on ceilings in room. Rooms were clean enough that I didn’t complain, but they really needed to be cleaned. Floors were sticky. Thick dust on vents and sprinklers in room. Mold in shower (very inadequate ventilation in bathroom). Carpet was obviously not vacuumed. Windows were filthy and actually had words and faces that were “drawn” on by fingers on the glass by previous guest. Overall, it wasn’t gross. It was adequate enough that I stayed and didn’t complain. But I would not be back without some major changes and updates.

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Rooms

Suites are well-equipped with kitchens and comfortable beds, offering ample space suited to families and longer stays. Some units feel dated, with noise through connecting doors, occasional AC struggles, and layouts that can be tight in certain bedrooms.

Related guest reviews

8

James

Apr 23, 2023

·

Stayed 4 nights

Room photos misleading

8

Miranda

Jul 6, 2024

·

Stayed 1 night

We stayed 1 night at the Staybridge. The rooms are older but very large. The bedroom seemed a little cramped but the bathroom and kitchen/livingroom were large. The breakfast is honestly the best hotel breakfast we've had in a long time!! Brenda, the breakfast attendant, was amazing! The choices were abundant and we all left full!

8

Sandi

Aug 26, 2025

·

Stayed 8 nights

The AC couldn’t seem to keep up … it would not go below 70 degrees even though we tried to get it to go to 67 or lower.

10

Robert

Jun 22, 2025

·

Stayed 3 nights

Good location, quiet, good space in suite, good towels

8

Ann

Jul 1, 2024

·

Stayed 2 nights

The hotel has extremely limited parking. We had to always park down the hill and behind the hotel. No security and other cars had busted out windows with garbage bags half covering and half torn off. We emptied everything from our vehicle and were glad we were not vandalized. In the room it was a suite and there was one half with a kitchen and living room type area but the 2 queen beds were squeezed into the room with only 4 inches between the bed and wall. I had to crawl over the end to get in and out of bed. I think my daughter had the most room with the sofa bed. Overall it was clean, our teens liked the pool too.

10

Monterrica

Mar 5, 2025

·

Stayed 1 night

Bed was very comfortable.

8

Steve

May 12, 2025

·

Stayed 2 nights

A nice, well run establishment. My only complaint is that a lot of noise comes through the doors that join adjacent rooms. For some reason, the family next door was very boisterous at 3:00 AM!

8

allison

Oct 17, 2025

·

Stayed 1 night

The hotel was over nice, our room had a full kitchen which was a nice feature. The only down fall is it was late when we arrived the guy working was sleeping and it was kind of hard to wake him up. I was super tired myself so I was getting cranky that I was dealing with someone who was still half alseep. The morning crew who works the counter and kitchen was much more awake and efficient.

10

Marci

Jun 6, 2025

·

Stayed 2 nights

The room and sitting area and kitchen were great!

10

Michael

Jan 31, 2025

·

Stayed 1 night

Excellent stay! The room was very spacious and very well outfitted. Exceptionally comfortable bed and very quiet.

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Service

Staff are frequently described as friendly and helpful, and reported problems are often addressed promptly. A few guests experienced slow or inattentive check-in, a sleeping night clerk, or occasional reservation and room-assignment errors.

Related guest reviews

10

Jelene

Sep 30, 2025

·

Stayed 2 nights

We stayed two nights here for sight-seeing with some friends. Service was excellent and the suite was great. Only a really minor thing...There was only one package of coffee even though we were there two mornings. We enjoyed coffee in our suite so it would have been nice to have two packages. Other than that, we really enjoyed our stay and will come back if in Memphis again. We had our dog with us and it was nice to be able to spread out some.

6

stephanie

Sep 7, 2025

·

Stayed 1 night

Property was clean and well maintained. The Breakfast room was clean and the staff was quick to replace items that needed replenished. At check in the young lady was very robotic, no eye contact, no smile just ran through the information like she was on fire, guess she needed to get back to her social. The receptionist was very sweet when we check out, she was engaging.

8

George

Jul 6, 2025

·

Stayed 2 nights

The suite is always the best option and the shower is the best. Bedding is nice and good staff. Every room I have been in has small problems but the staff quickly responded. Would recommend

2

Rocky

Jan 5, 2024

·

Stayed 4 nights

I reserved and paid for 2 rooms in advance. When i arrived I was informed that I had only one room reserved and the hotel was booked. The next morning I given my second reserved room and was told that it was available the night prior. They had my whole family crammed in one room for a night. Then told me that I had actually reserved 2 rooms and never checked in to the other room. After all the confusion and inconvenience, i am still waiting for reimbursement for a night I did not use one of their rooms and spent the night sleeping on the floor. Terribly disappointed!

10

Ina

Apr 25, 2025

·

Stayed 2 nights

All those working were very friendly and helpful. We will definitely stay here again when in Memphis.

10

Shuang

Dec 28, 2025

·

Stayed 1 night

Clean, quiet space, great amenities, and friendly staff.

4

Timothy

Jan 27, 2023

·

Stayed 1 night

Dirty room with stains and food on the floor. Rude staff. When I called the front desk and told her about the issues she said “I’m the only one here” and hung up. Don’t waste your money here.

10

Kamran

Jul 23, 2025

·

Stayed 1 night

Without exception, the staff were the NICEST bunch I have ever seen, from reception to the hosts to the cleaning crews. VERY friendly, with excellent service. The breakfast was fantastic, and the manager's reception in the evening was a nice relaxing break, with beer and wine and some light food. Overall, a fantastic bargain and wonderful stay!

8

allison

Oct 17, 2025

·

Stayed 1 night

The hotel was over nice, our room had a full kitchen which was a nice feature. The only down fall is it was late when we arrived the guy working was sleeping and it was kind of hard to wake him up. I was super tired myself so I was getting cranky that I was dealing with someone who was still half alseep. The morning crew who works the counter and kitchen was much more awake and efficient.

10

Dequita

Jan 10, 2026

·

Stayed 3 nights

I love the staff and how assistive they were.

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Location

Quiet East Memphis setting close to restaurants, shopping, and major roads. However, multiple reviews warn about limited parking and recurring car break-ins in nearby lots.

Related guest reviews

8

Gary

Nov 16, 2023

·

Stayed 2 nights

Nice, clean property in the heart of East Memphis. However, off the busy Poplar Avenue so felt secluded. Friendly and very helpful staff. Rooms were good size and all equipment functioned properly.

10

John

Oct 8, 2025

·

Stayed 2 nights

Couples trip for the weekend. Clean rooms, good breakfast. Safe and quiet area. Good selection of restaurants nearby.

10

Beth

Jul 16, 2025

·

Stayed 2 nights

Great place, safe and easily accessible

10

Miranda

Sep 17, 2023

·

Stayed 3 nights

Very nice area. Great restaurant choices.

10

Lindsay

Dec 29, 2023

·

Stayed 1 night

Great location - just a few minutes to great restaurants and shopping.

10

Benjamin

Apr 3, 2025

·

Stayed 1 night

We loved the suite we had, a bedroom with a kitchen / living room combo. It had a queen fold out bed. The location was convenient and the facility was nice. Breakfast was good, but only included a fried chicken patty for meat (no bacon or sausage). The biggest negative is high crime. Everyone we saw told us to empty our car and leave the door unlocked. The reason given were teenaged criminals who break into parked cars on a nightly basis. We did as instructed and nobody broke into our car. However, the back lot is littered with broken glass from car windows.

10

Rhonda

Mar 1, 2024

·

Stayed 3 nights

After reading tons of reviews of hotels in the Memphis area, we hesitantly booked the Staybridge. It was wonderful. The rooms were cleaned and spacious. Area was nice that we took walks in the morning and never dinner feel not safe. Highly recommend this hotel.

10

Bill

Jun 20, 2025

·

Stayed 4 nights

Everything was very nice. All that would make it better was being a little closer into town.

10

Cherie

May 16, 2025

·

Stayed 3 nights

Amazing stay!!! Centrally located! Great staff! Will definitely return again.

10

Adell

Aug 10, 2025

·

Stayed 1 night

Nice, safe, area. Clean facilities, good breakfast

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality and selection, and some guests enjoyed an evening social. A few noted average items, occasional freshness issues, or a desire for more meat variety.

Related guest reviews

8

Miranda

Jul 6, 2024

·

Stayed 1 night

We stayed 1 night at the Staybridge. The rooms are older but very large. The bedroom seemed a little cramped but the bathroom and kitchen/livingroom were large. The breakfast is honestly the best hotel breakfast we've had in a long time!! Brenda, the breakfast attendant, was amazing! The choices were abundant and we all left full!

10

gillian

Sep 1, 2024

·

Stayed 2 nights

We stayed here for 2 nights as a family and thoroughly enjoyed our stay. The hotel is in a very quiet location, almost in a business park area. Parking was easy, rooms were spacious and clean and the pool was lovely. Breakfast was very good, plenty of choice and nice to have fresh fruit. Overall. very positive

8

Jenilee

Aug 8, 2024

·

Stayed 1 night

Spacious room, great for the price. Property was obviously older, but pretty well maintained. Breakfast was very good. Check-in staff was very friendly. Morning staff not so much. Maybe they still needed to finish their coffee. Parking spots are at a premium; that was probably the worst of it. Plenty of parking all around, but none of it allowed for the hotel guests.

8

Andrea

Apr 29, 2024

·

Stayed 3 nights

Close to a lot of popluar areas. Breakfast was okay, decent selection. Couldve used better meat options like bacon once in a while, or gravy for the biscuits. Staff was nice. Room curtains were dirty and broken, couldnt shut all the way because of it. Shower head had water rust and buildup, handicap assemble showers way small. Other than that, room was pretty clean, comfy beds and pillows. Nice appliances and dishes are a bonus.

10

Shauna

Nov 6, 2025

·

Stayed 1 night

Best breakfast!! Comfy king bed!

8

Stephanie

Apr 28, 2025

·

Stayed 2 nights

I love the amenities of Staybridge Suites. It makes traveling with an infant easy. Breakfast was fresh and really good and the attendant was awesome interacting with guests.

6

Peter

Sep 20, 2024

·

Stayed 2 nights

The water in the sinks initially came out brown in color. Did not trust it for cooking or drinking. Used our bottle water for brushing teeth. The toilet flapper did not seat each time you flushed to the toilet continuously ran until you jiggled the handle. When it was filling or running there was a high pitched sound. Breakfast was marginal moldy bagels the cral seemed stale.

10

Kamran

Jul 23, 2025

·

Stayed 1 night

Without exception, the staff were the NICEST bunch I have ever seen, from reception to the hosts to the cleaning crews. VERY friendly, with excellent service. The breakfast was fantastic, and the manager's reception in the evening was a nice relaxing break, with beer and wine and some light food. Overall, a fantastic bargain and wonderful stay!

10

Todd

Feb 28, 2024

·

Stayed 1 night

We just returned from the happy hour . The gentleman assisting with the happy hour was very nice . The strawberry shortcake cookies were fantastic.

10

Brian

Mar 1, 2025

·

Stayed 1 night

Wonderful room and best breakfast!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $200	3	4	5 $195	6 $176	7 $176
8 $130	9 $244	10	11	12 $219	13 $163	14 $163
15 $130	16 $209	17	18 $244	19 $144	20 $140	21 $162
22 $134	23 $128	24 $129	25 $128	26 $118	27 $111	28 $118
29 $154	30 $181

Su	Mo	Tu	We	Th	Fr	Sa
		1	2 $231	3 $178	4 $196	5 $155
6 $130	7	8	9 $174	10 $187	11 $142	12 $142
13 $135	14	15	16 $178	17 $135	18 $153	19 $130
20 $109	21 $109	22 $140	23 $130	24 $122	25 $111	26 $111
27 $87	28 $135	29 $147	30 $147	31 $167

Staybridge Suites Memphis-Poplar Ave East by IHG

Prices for Staybridge Suites Memphis-Poplar Ave East by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communications)

Studio Suite, 1 King Bed, Roll-In Shower, Kitchen (Communications Accessible)

Studio Suite, 1 Queen Bed, Kitchen

Suite, 1 Bedroom, Kitchen

Studio Suite, Kitchen

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications)

Suite, 1 Bedroom, Roll-In Shower, Kitchen (Communications Accessible)

Guest reviews of Staybridge Suites Memphis-Poplar Ave East by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Staybridge Suites Memphis-Poplar Ave East by IHG

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