Name: Holiday Inn Plainview-Long Island by IHG
Address: 215 Sunnyside Boulevard, Plainview, New York, United States of America, Plainview, New York, US
Price range: $121–$433 per night
Rating: 8.03

What guests think

Across reviews, Holiday Inn Plainview-Long Island by IHG is praised for friendly, accommodating staff and generally clean rooms, with a convenient location off major highways, while recurring complaints focus on interior-facing rooms, thin walls, and loud HVAC.

Multiple guests report late-night fire alarms and occasional elevator outages affecting sleep and access. Facilities like the pool and parking are appreciated, but the gym and some maintenance items need attention; on-site dining and the bar receive mixed feedback. Consider it if you prioritize practicality over traditional hotel design.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the clean pool and easy parking, but several mention recurring late-night fire alarms and occasional elevator outages. The fitness room needs maintenance and upgrades.

Related guest reviews

8

Gillian

Mar 2, 2025

·

Stayed 2 nights

Very clean and well-maintained facilities. There are a lot of amenities. They were having issues with the fire alarm. The fire alarm went off at 11:30pm and then again at 6:45am our first night there. That was incredibly frustrating and disturbed our sleep. There wasn’t any communication from staff about if the alarm was due to an actual fire or false alarm. We obviously checked for indications of fire - smoke, other guests evacuating, actual flames… I had to call the front desk the first time to confirm there was no fire. The second time, the front desk did not answer so we evacuated in our pjs at 6:45am. It was very unpleasant and inconvenient to say the least. We were petrified of it happening again our second night - luckily it did not. The only downside is that the walls are very thin and there is not much soundproofing. The rooms are set up with windows overlooking the building corridor with the bathroom at the back. Completely opposite of most hotel room set ups. Anytime anyone walked by the hallway (which was often) you heard every word clearly. We had some pretty loud neighbours and it was difficult to sleep the first night … in addition to the fire alarm situation.

10

Lelymar

Aug 17, 2025

·

Stayed 3 nights

Stayed four days in this nice hotel, very clean and in a good location. The area is quiet, accesible to a highway and with many food options within a short drive. Hotel has plenty of parking spaces. Room was very clean and comfortable. No issues with the AC and hot water. Pool was clean. Had breakfast in the hotel restaurant once, it was ok. Would stay again and recommend.

8

Stephanie

Nov 17, 2025

·

Stayed 1 night

Parking was easy

8

brian

Aug 12, 2025

·

Stayed 2 nights

Everything fine except , bath fan tied to light on single switch and very very noisy, Fire alarm at 2:30 am one night required full evacuation. That sucked even if not hotel’s fault. Was something with elevator machinery. Did get a 20% comp on that night Hotel layout with paste-on interior corridor leaves rooms with no exterior windows, very strange, and requires fully closed blinds at night.

8

Annabelle

Aug 5, 2024

·

Stayed 3 nights

Actually repaired the ice machine. Elevator wonky but it's only 2 floors. Staff was very nice. Clean. Things were functional.

8

RT

Jun 17, 2024

·

Stayed 1 night

Was very disappointed that the pool was closed at 8pm on a Saturday night

8

klaus

Mar 16, 2024

·

Stayed 1 night

The gym smelled like foul eggs no way to do any activity Breakfast was Ok but by no means a Huevo Ranchero Hotel seemed to be in a change

6

Kate

Aug 12, 2025

·

Stayed 2 nights

Pros: great pool, comfy beds, clean. Cons: strange layout, staff didn’t do anything during am fire alarm, such as offer direction or reassurance.

4

Laura

Mar 7, 2025

·

Stayed 2 nights

This hotel was clean and friendly staff, but signage and layout is extremely confusing, and the back doors don't work even with key cards. It was so freezing that weekend and frustrating to have to walk all around to the front after trying to get inside closer to my room. The cap was the 6-7am fire alarm and strobe lights with minimal apologies. Made for an overall unpleasant experience, but hopefully that's a rare occurrence.

6

Francineglide

Aug 21, 2025

·

Stayed 5 nights

Upon arrival, the clerk says they could not find my two rooms. Come to find out it was separated, then we checked in and she gave us direction to the elevator. Then come to find out the elevator was out of service for the past weeks and we was not informed and she pretended not to know. We needed the elevator because we had 6 people with at least two luggage and a baby and they couldn't put us on the main floor. The room was clean and bed comfortable but the sheet had many hair strings etc. I complaint etc. Also, I signed out a day before and they said they cannot refund I have to reach out to Hotels.com and I have not been able to get hotels.com on the phone.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are often described as very clean. However, multiple reviews note issues such as pests, stained linens, and bathroom maintenance problems like clogged drains or mildew odors.

Related guest reviews

10

Pamela

Aug 23, 2025

·

Stayed 1 night

We needed an extra night for a funeral to avoid late day traffic back to home. It was last minute. Staff was most accommodating. Room was immaculate. It was just what we needed without costing $450-500!

10

Danielle

May 16, 2023

·

Stayed 1 night

The hotel was immaculate. Front desk staff was amazing. I’ve stayed in many hotels and this was my favorite. The lights were adjustable in the room, it was a good light around the mirror in the bathroom. The shower water was actually hot! It’s rare in most hotels. I’ll def be staying there more.

10

Lelymar

Aug 17, 2025

·

Stayed 3 nights

Stayed four days in this nice hotel, very clean and in a good location. The area is quiet, accesible to a highway and with many food options within a short drive. Hotel has plenty of parking spaces. Room was very clean and comfortable. No issues with the AC and hot water. Pool was clean. Had breakfast in the hotel restaurant once, it was ok. Would stay again and recommend.

8

Lenore

Apr 24, 2025

·

Stayed 1 night

My bed had a brown stain on it, which definitely was not from me. Also most hotels at this point have coffee out 24-7. Not this one and it is definitely a nice perk and an easy fix.

2

Amanda

Aug 25, 2025

·

Stayed 1 night

Was woken up by staff at 8am banging on door to clean. The Toliet was not properly cleaned.

2

Roseanne

Jul 23, 2025

·

Stayed 2 nights

When I pulled up you can clearly see it is rundown. When I walked through the hallway to get to my room it was not the cleanest. My room was clean until I saw roaches. I left the hotel early showed the women at the desk the roach and checked out. I emailed everyone for a partial request no one has actually done anything about it.

10

Bonnie

Nov 16, 2025

·

Stayed 1 night

Clean neat and polite staff

10

barbara

Nov 23, 2025

·

Stayed 1 night

Friendly staff. Clean room.

10

Brittany

Aug 18, 2023

·

Nice stay. Clean for most part. Fridge was a little dingy and could have been cleaned better. Otherwise easy stay if your in the area and need a reasonable hotel

10

Richard

Nov 10, 2025

·

Stayed 2 nights

The staff was friendly and efficient, always making us feel welcome. Francisco was especially accommodating to our small requests and was eager to please. Our room was spacious and featured a coffeemaker, small refrigerator and large TV, with more than enough channels. There were plenty of towels and toiletries, including a hairdryer. The 2 queen beds were comfortable and each had at least 4 pillows. Overall the room was fresh and clean. We enjoyed our 2 day stay at this property and will look forward to returning here for future visits in this area. Thanks for great lodging here!

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AI-generated summary based on recent guest reviews

Rooms

Many rooms face interior hallways with no exterior windows, which some found claustrophobic; thin walls and loud HVAC contribute to noise. Several guests also reported AC problems, while room size and comfort vary.

Related guest reviews

8

David

Jun 21, 2023

·

Stayed 2 nights

Nice central location. The room was clean and well appointed. But a bit small. And the only window was to a hall (not to the outside).

2

Haojun

Dec 3, 2024

·

Stayed 1 night

Poor sound isolation, you can clearly hear people talk from the other room. Lobby has a bar open to 3am. Very noisy. We could not sleep untill the bar was closed. Very bad experience.

2

Colette

Jun 9, 2025

·

Stayed 2 nights

Stayed here for a wedding in Huntington. Air conditioning was broke so we sweated trying to get ready. Also the rooms have no windows so it’s very claustrophobic plus it’s very small. Never coming back!!!

6

Valentina

Aug 17, 2025

·

Stayed 3 nights

Not worth the price you are paying. You can hear everyone and everything, the Air unit was so loud you could not sleep through the night without waking up constantly, dirty a lot of bugs and cracked walls, this establishment is not even worth $90 so the fact they charged almost $800 for 3 nights is ridiculous for this beat down motel.

8

Alan

Dec 15, 2024

·

Stayed 1 night

Excellent staff, room had no windows, except to the public corridor people walked to their rooms, so blinds remained drawn. AC was noisy, turned it off to get peaceful sleep.

8

brian

Aug 12, 2025

·

Stayed 2 nights

Everything fine except , bath fan tied to light on single switch and very very noisy, Fire alarm at 2:30 am one night required full evacuation. That sucked even if not hotel’s fault. Was something with elevator machinery. Did get a 20% comp on that night Hotel layout with paste-on interior corridor leaves rooms with no exterior windows, very strange, and requires fully closed blinds at night.

6

Jonathan

Oct 28, 2023

·

Stayed 1 night

The people who greeted you at reception and check-in were very friendly. The room however, was strange. It had a strange layout and only had one window that was facing the hallway. It had no window to the outside, which made it seem claustrophobic. The low ceiling in the washroom didn't help either. The room was clean and the bed was comfortable but it would have been nice if the bed sheets were cotton, as the ones they had did not breath very well. The lobby and restaurant were very nice and it had good parking. Due to the absence of external windows, I would not stay at this hotel again.

6

Kate

Aug 12, 2025

·

Stayed 2 nights

Pros: great pool, comfy beds, clean. Cons: strange layout, staff didn’t do anything during am fire alarm, such as offer direction or reassurance.

2

James

Nov 17, 2025

·

Stayed 1 night

No windows

8

Suzanne

Sep 25, 2023

·

Stayed 1 night

Only stayed one night, but the hotel staff was friendly and the room was clean. However, our room was on the first floor off a hallway, thus no windows. Felt a little closed in.

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Service

Service is frequently praised as friendly, accommodating, and responsive, with front-desk and bar staff singled out. There are occasional reports of rudeness or poor handling of disturbances.

Related guest reviews

10

Pamela

Aug 23, 2025

·

Stayed 1 night

We needed an extra night for a funeral to avoid late day traffic back to home. It was last minute. Staff was most accommodating. Room was immaculate. It was just what we needed without costing $450-500!

10

Lauren

Nov 29, 2024

·

Stayed 5 nights

Wonderful staff! Will stay again.

8

Rebecca

Aug 27, 2025

·

Stayed 2 nights

Francisco is a godsend! We were stranded after Marriott pulled one on us because they were overbooked. They accepted our last booking although it ended being an accessibility room. We made it work and the staff were the sweetest. Thank you!

10

ELISE

Oct 31, 2025

·

Stayed 1 night

Fernando at the front desk was very helpful and committed to make sure I had a great stay

2

Karen

Dec 8, 2024

·

Stayed 1 night

The front staff was unfriendly and unhelpful. The “fitness center” had 4 pieces of equipment and two of them did not work. When we asked if we could check out an hour later we were told no in a very rude way.

4

TARA

Dec 10, 2023

·

Stayed 1 night

I never write reviews but in this case I had to. I chose this property because the reviews seemed good. check in was easy and the gentleman helping me was polite, helpful and very professional. I forgot his name but he was working Saturday evening 12/9/23. Shortly after twelve midnight there was a loud knock on our door. The woman on the other side of the door shouted for us to open the door. My husband asked her what she wanted and she yelled again for us to come to the door. My husband asked again what do you want? She loudly stated she's getting noise complaints and if we don't keep the noise down she's going to have us escorted out. We were so confused. At this point I was furious. My husband called the front desk to find what was going on. Cindy answered and stated she was getting noise complaints and therefore had to come deal with it. I'm sorry this is not a cheap motel we're staying at. I was not satisfied with her answer so my husband and I walked up to the front desk to speak to her. Once face to face she denied knocking on our door stating the noise complaint was coming from a separate room two doors down. We asked her how could she get the rooms mixed up like that and why didn't she call first. She stated she did which our phone never rang. Regardless I don't like being lied to and being threatened. She did apologize but I wasn't ok with any of it. Even if you received a noise complaint that's not the way to go about it. I would never stay here again.

10

Mike

May 5, 2024

·

Stayed 1 night

Ahmed at the front desk was excellent. He made a great first impression.

10

Lauren

Nov 22, 2024

·

Stayed 3 nights

Wonderful staff, very accommodating

10

Winter

Sep 16, 2024

·

Stayed 2 nights

The room couldn't have been more nicer or cleaner. The added Dove soap/shampoo/conditioner amenities in the bathroom were a very nice touch. I can't express enough how nice Francisco treated me upon arrival at the front desk. He went above and beyond in making my stay as comforting and comfortable as possible. A true professional at his job and a true gem of a person. Whoever hired him should be promoted! I would never hesitate to stay there again!

10

Richard

Nov 10, 2025

·

Stayed 2 nights

The staff was friendly and efficient, always making us feel welcome. Francisco was especially accommodating to our small requests and was eager to please. Our room was spacious and featured a coffeemaker, small refrigerator and large TV, with more than enough channels. There were plenty of towels and toiletries, including a hairdryer. The 2 queen beds were comfortable and each had at least 4 pillows. Overall the room was fresh and clean. We enjoyed our 2 day stay at this property and will look forward to returning here for future visits in this area. Thanks for great lodging here!

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AI-generated summary based on recent guest reviews

Location

Conveniently located just off the Long Island Expressway, making it easy to reach nearby towns and attractions. Several guests chose it for highway access.

Related guest reviews

10

Sandra Holoman

May 27, 2024

·

Stayed 2 nights

Property was nice but limited shopping and dining. Area was secluded.

8

Ann

Sep 23, 2023

·

Stayed 1 night

This hotel is located along the Long Island Expressway in Plainview. It is central to either Nassau Co. Or Suffolk Co. Travelers, and is a great spot for travelers on the move. I stayed one night on a business trip. The shower, bed and location were a plus for me. If you are on the go, need a clean place to sleep with breakfast and coffee options, this is a good place to stay on Long Island heading East or West.

10

Lelymar

Aug 17, 2025

·

Stayed 3 nights

Stayed four days in this nice hotel, very clean and in a good location. The area is quiet, accesible to a highway and with many food options within a short drive. Hotel has plenty of parking spaces. Room was very clean and comfortable. No issues with the AC and hot water. Pool was clean. Had breakfast in the hotel restaurant once, it was ok. Would stay again and recommend.

10

Michelle

Nov 23, 2024

·

Stayed 1 night

The hotel receptionist was very friendly and informative. The location is in a safe area.

8

Farukh

Aug 15, 2023

·

Stayed 1 night

Easy to get to.

10

Cynthia

Jul 27, 2025

·

Stayed 1 night

Conveniently located off the 495 Very clean spacious hotel

10

John

Oct 25, 2024

·

Stayed 4 nights

Liked the location

10

Patricia

Feb 2, 2025

·

Stayed 1 night

Easy off the highway. Nice clean rooms and was very quiet.

10

Carolyn

Sep 17, 2024

·

Stayed 4 nights

The staff was responsive when we told them that the guests in the adjoining room were noisy all night and upgraded us to a suite. Thank you. I also liked that we could walk to the 2 mile walking path every day. My salmon dinner could have been better, as could the coffee at breakfast, but the service in the restaurant was excellent.

10

Ralph

Jan 24, 2024

·

Stayed 1 night

Rooms are clean, comfortable and well stocked. Heating appears to be central so no noise from heat pump compressors starting and stopping in the room. The hotel is conveniently located so short trips to nearby Huntington and very easy access to Long Island Expressway and Northern State Parkway.

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AI-generated summary based on recent guest reviews

Dining

On-site restaurant and bar draw mixed feedback: some guests enjoyed tasty meals and standout bartenders, while others found food average or poor and noted late-night bar noise. Breakfast is available but typically not included.

Related guest reviews

2

Haojun

Dec 3, 2024

·

Stayed 1 night

Poor sound isolation, you can clearly hear people talk from the other room. Lobby has a bar open to 3am. Very noisy. We could not sleep untill the bar was closed. Very bad experience.

8

Joe

Jul 27, 2024

·

Stayed 3 nights

It’s fine. Close to the tournament we were playing in. Got bait and switched to a room with with two doubles vs my original 2 queens. No late checkout even after agreeing to the switch. Won’t make that mistake again. Restaurant was meh don’t eat there.

6

Thomas

Nov 3, 2025

·

Stayed 1 night

Parking was good. Breakfast was always included at Holiday Inn years prior. I will look for accommodations that include breakfast in the future.

10

Lelymar

Aug 17, 2025

·

Stayed 3 nights

Stayed four days in this nice hotel, very clean and in a good location. The area is quiet, accesible to a highway and with many food options within a short drive. Hotel has plenty of parking spaces. Room was very clean and comfortable. No issues with the AC and hot water. Pool was clean. Had breakfast in the hotel restaurant once, it was ok. Would stay again and recommend.

10

Ann Marie

Apr 27, 2024

·

Stayed 1 night

Service was excellent Bartender was amazing and super friendly Food was delicious

8

Garrett

Apr 28, 2025

·

Stayed 2 nights

I had a two night stay for business travel. The hotel and rooms were clean and staff was helpful. Restaurant is ok. Mike the bartender was fantastic. Thursday Karaoke was impressive. Lots of talented singers. Overall solid value.

6

Lisa

Jul 31, 2024

·

Stayed 3 nights

The Hotel was clean, but the noise level from the hall and the neighboring rooms is not great. You can hear every sound. Decent Pool. The room service food was terrible. We got a pizza topped with penne a la vodka pasta and the crust was raw. Could not eat any of it. Service was just OK. Fire alarms started going off around 11:45 PM one night and the staff went room to room banging on all the doors one by one to look at the alarms in the room. Did not answer my question about if we had to evacuate. We did anyway. There were guests wandering the halls. Went back to room a few minutes later and about 20 minutes later that alarms started blaring again. Awful night!

10

Carolyn

Sep 17, 2024

·

Stayed 4 nights

The staff was responsive when we told them that the guests in the adjoining room were noisy all night and upgraded us to a suite. Thank you. I also liked that we could walk to the 2 mile walking path every day. My salmon dinner could have been better, as could the coffee at breakfast, but the service in the restaurant was excellent.

10

Scott

Oct 11, 2023

·

Stayed 2 nights

Staff was fantastic. Bartenders in Bistro 46 were great. The food was excellent. I was kind of stuck at the hotel on a business trip as I was without a car so I ate lunch three dinners and two breakfasts. The food was EXCELLENT on each occasion. I highly recommend the Cajun pasta. Great stay. Perfect reasonably priced hotel.

8

Jose

Aug 7, 2025

·

Stayed 2 nights

The staff was cordial, courteous and quick checking us in. The lobby areas were clean, room was clean, the beds a bit hard, pillows not to comfortable, (too soft), the breakfast from the Bristo was great our compliments to the chefs there. The noise was a bit too much with people constantly slamming their doors besides that everything else was fine. (P.S. the gym can use an upgrade).

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AI-generated summary based on recent guest reviews

Month	Average price
January	$117
February	$124
March	$152
April	$149
May	$187
June	$228
July	$201
August	$218
September	$379
October	$192
November	$182
December	$139

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $213	16 $250	17 $263	18 $306	19 $242
20 $121	21 $132	22 $151	23 $164	24 $151	25 $433	26 $297
27 $122	28 $132	29 $128	30 $132

Su	Mo	Tu	We	Th	Fr	Sa
				1 $125	2 $247	3 $244
4 $128	5 $152	6 $155	7 $156	8 $144	9 $245	10 $255
11 $152	12 $162	13 $138	14 $143	15 $162	16 $283	17 $328
18 $148	19 $128	20 $132	21 $155	22 $162	23 $411	24 $300
25 $144	26 $139	27 $137	28 $137	29 $137	30 $364	31 $253

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

Standard Room, 2 Double Beds, Roll-In Shower (Mobility Accessible)

Suite, 1 Bedroom, Jetted Tub

Premium Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Standard Room, 2 Double Beds

Standard Room

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Plainview-Long Island by IHG

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Prices for upcoming dates