The Maverick, powered by Placemakr - River Walk

We loved the location, ease of check in, apartment itself (reminded us of the Chelsea Hotel in Manhattan), apartment shower was excellent. Perfect apartment. But Expedia said the booking included breakfast and there was no breakfast offered. Also would be great if it had a pool.

Really helpful friendly staff. Easy check in prices. Great location for walking and dining. Original windows mean that street noise is a problem at night, especially weekends. So lots. And we were on the 8th floor. If the windows are replaced, it will be much better. Parking is not on site and if you use their valley, hours are limited. Easier to park at a nearby public lot. Cheaper too.

Nice location. Valet only goes for a certain time. They lost our car.

Everything great except the valet parking. Do not get the valet. It’s not covered, it’s expensive, and you’ll wait forever for the car to be parked and retrieved. Park at the lot down the road.

The Maverick is a hotel to go to sleep, walk around all day, eat and drink outside! This hotel does not have a restaurant, it does not have a bar, it does not have a swimming pool, it does not have a car park.

Maverick stay was wonderful - staff was top notch - The valet situation needs some work though.

The hotel was fine. The city parking lot was one block from the hotel and you had to walk back and also for breakfast you had to walk a block to get a taco and a cup of coffee when there was a coffee and donut shop right next-door.

Excellent location, convenient to the Riverwalk. Room was small. No onsite parking.

Close to everything. It was kind of a hassle having to punch in a code to enter the building and the elevator. But was a safe feeling.

Great character in this hotel and awesome location, convenient to the Alamo and the Riverwalk! We loved it; just need them to get ice machines; it was hot in San Antonio!

All the staff were super nice. Our room was perfection until we pulled the couch bed out and found a stain, a dead roach, and leftover food in it. 😖😩. Super disappointed we kinda needed the third bed but we managed. We didn’t notice it until 2 in the morning so we didn’t bother letting the front desk know. Also thought it was kinda weird the smoke detector had a plastic bag over it 😟. Overall it was a good stay.

Beautiful and clean, very spacious

Staff was so accommodating and helpful! The rooms were very nice and clean and well stocked We would definitely stay again!

Very clean!

Front desk is always busy. The girl during the day was much better than the other one. Everything was find until I saw a dead roach behind my bathroom door.

This hotel was perfect! It is a historic building so, it isn’t as pristine as newer hotels, but it has lots of character. The room was clean and the bed was incredibly comfortable. The location was amazing. We were less than a block to the Riverwalk and a block to the Alamo. Parking at the Houston Street Garage was cheap and safe.

Very clean room & friendly staff.

Several issues with this property: the photos are misleading. Our apartment was nothing like the photos. It was dirty, linens are paper thin, pilled, stained and some pillows didn’t have pillowcases. The bathroom was nasty. Mold, hair, the hair dryer was covered in some yellow sticky stuff. The fabric furniture was dusty and the rugs were dirty, old and unraveling. The iron has burnt fabric stock on it so it could be used. We had to clean the shower and bathroom before taking a shower. The towels are also old, thin and scratchy. Hotels.Com says there’s free parking but there’s only valet parking at around $50 plus tax which for downtown San Antonio is standard but should be disclosed in advance. We parked about a block away for $10 a night but be aware that’s public parking and not surveilled. The positives are the price and the fact that you can accommodate 4 people for the price of one hotel room. Yet, cleanliness shouldn’t be compromised. Look at the photos. This property needs to review their advertising photos and adjust to reality. Entrance to apartments, elevators and hotel after hours is keyless. You get a unique code that unlocks doors and allows you to get in the elevator. The young lady that was there when we arrived, gave us clean sheets & a clean duvet as the one in our room was stained and hadn’t been changed. She was the most pleasant experience about our stay.

I received a text that my room was ready at around 2 pm. Assigned room #608. I arrived at 4 pm and checked in at the front desk and they gave me a fob to head up to my room. I got to my room and it looked like housekeeping missed the room and it was not ready. So I went back down to let them know and they reassigned me to room #512. They mentioned to use the same code issued to me for #608 to work for room #512. Nope it did not. So then I kept having to have an employee to let me into my own room because no codes worked. It was a little bit of a hassle. I tried to connect to the WiFi and they never gave me the code to room #512. So I called the front desk. I was placed on hold for the longest. I went down again to have them issue me the WiFi password. Again, had to go down again. Finally made it back to my room and took a nap. All of a sudden I was woken up by someone trying to get into my room! That was scary because I had no idea who it was. They left my door open and latch was holding it back thank goodness!! So then I called the front desk and of course was put on hold for 23 mins! By then I decided to go downstairs and ask them what was going on and they said it was an employee who tried to go into my room. I didn’t feel comfortable anymore at this point. I had gone through so much since arriving at the property. Only one elevator worked. The room floor was dirty!! I travel for work and I notice a lot of things. Overall, I’d think twice before coming to stay here again.

Its an older building. Con: window is thin, noise until 2am. Allergy to animal don’t stay here, floors had animal strain the rug also smell. Bathroom has mold, AC vent and fan are not dusted. Bed sheet has hole on them. Pro: very close to river walk, parking is a block away at $10 a night (without in/out privilege). Near lots of restaurants, shopping-all within walking distance. Hotel staff were excellent, super helpful. For more comfortable stay, i would have paid more for another hotel.

Great location! Close to so many wonderful restaurants and attractions. The room is small but nice, including a kitchenette and spacious bathroom.The only downside was the noise level from outside. If you choose to stay here bring earplugs! And park a block away at the Houston Garage for $10 a day!

Hotel was unique and in very good location, walking distance to RiverWalk and Alamo and still good parking option when traveling with car. Rooms were clean and very functional, very good wifi connection. Only clear drawback was noise coming from the street. I think windows were single pane and it was very difficult to get to sleep without earbuds.

Room was noisy and the valet was terrible

Great vibe - not like your run-of-the-mill hotel. Worst part was street noise, but I guess that's why they provide earplugs. Would stay again.

This is a nice hotel but the rooms are very, very small. Good enough for one person for a short stay. Steps from Riverwalk which is a great feature. My biggest issue was that the TV didn't work at all. Download this, take a photo of that on your phone, etc. Horrible. A no frill stay.

It is in a great location and very clean. However, television is hard to manage, even to get local channels, and there is no cable service.

Great place great location great feel great rooms. Windows need updating for sure you can hear the wind all noises light and loud probably the original windows from when building was first built.

The only major downside of this property is the windows are paper thin. It was absolutely ridiculous How noisy it is inside the apartment all the way up until midnight based on all of the live entertainment, etc., outside

It is in a perfect location-within 3 -5 min walk to River walk and Alamo. Only issue was that there are no black out curtains and everything in the room is white which made it all the more brighter at 7am Lol

Appreciate the ear plugs but single pane windows let all the noise in. On the 9th floor and so incredibly loud could not sleep.

Our team stayed at the Maverick while attending a conference. The rooms were perfect for our needs and complimentary bottled water was greatly appreciated for the Texas heat! Check in and out was relativly seamless although I think there is a minor disconnect with the info emails about using the check in app when using a third party to reserve. By far, the highlight of our stay was the service we received from the concierges, from accepting packages to providing great recommendations in the area; they really went above and beyond (Crystal especially).

HORRIBLE customer service. I never write bad review but this one deserves it. I've been in contact with the San Antonio branch multiple times for the return of a precious item. I have spoke with Mickjael and April multiple times regarding this. Mickjael said he would ship this over a month ago and nothing has come. No follow-up shipping information. They have stated that corporate was useless and they have no one else to work with. I've spoken to over 3 people at this property with no follow-up. It's also VERY loud. You can hear the horses carriages, yelling, and bar fights from your window. To check-in, there is only one location to pull your car up to which is always occupied. Avoid this place, it's absolutely pathetic.

Everything about our stay was perfect. The location and convenience of being walking distance to the Alamo and river walk was great but what really stood out was the excellent service provided by the staff.

When we drove up to valet, there was no-one there. So NO valet service even though the hotel offered this. Parking in that area is really challenging. No hot water, moved us to another room but then the shower handle didn't work so you couldn't regulate the temp of the water. Very hard to reach the front desk. They give you a 1800 text number for issues. Dirty dirty dirty. Don't waste your time or money.

I thought we had gotten a killer deal on this place. Check in went relatively smooth. Everything was emailed to me and ready to go. All except when we arrived went to get into our room the door wouldn’t open. We had put the PIN number for the door a second time and it was locked from the other side. We took a step back and heard some people moving around in our room. They came to the door with a confused look. We informed them that they were in our room. They stated that they had been moved rooms because there’s wasn’t ready. When we talked to the front desk they had no idea people were in our room. This is a big safety concern having this happen.

It started off rocky… check in is at 4, you are supposed to get a link sent to you with codes and such. 4 came around and we never got a text with the link. We started calling the property a little after 4, we never got an answer and no call back. We showed up at the property around 5:15 pm. I went inside and nobody was at the desk. I continued to call but still no answer. Someone finally showed up at the desk like 15 min later. She then tells me that I should’ve gotten there earlier because it was first come, first served when the rooms are ready. She said I wasn’t going to get a text message with the codes. The customer service was terrible. Won’t be staying there anymore.

The staff were extremely friendly and respectful. They were eager to please and kind.

Our stay was amazing, rooms were awsome. Staff was great, specially Crystal, she wrnt above and beyond to help us.

The staff (from the valet to the ladies at the front desk like Aprel) were very kind and accommodating. The apartment was so cute and modern and had plenty of space. I loved how I never had to go searching for a bellhop cart either.

The photos were not accurate. I was given a room on the 4th floor, and it was incredibly noisey. It should have been warned in the description. On a Friday night, I heard group partying outside the street, horses walking through the road, and car engines revving way past midnight. The earplugs they gave were not that helpful. The code to get into the building sometimes worked and other times didn't. Valet is only available starting at 9am, so if you have an early flight, definitely don't use valet.

Stayed in the two bedroom apartment. Clean and comfortable. Full kitchen if you want to prepare meals. The location is perfect. You can walk to key attractions. No need to rent a car.

Public parking 2 minute walk. $10 for 24hrs very convenient. Centrally located for walking around River Walk and downtown San Antonio. 2 minute walk to Alamo and River Walk Boat tours, restraints, and entertainment. Vehicle street noise at night between 9-11 pm but tolerable. Very enjoyable stay.

Lovely hotel in a great neighborhood…..walking distance to the Riverwalk and convention center.

This place was excellent!! Very very clean very accommodatig fridge,stove,sink and microwave were a plus !! Staff was so sweet they greeted you everytime you entered or left the building ! I would definitely recommend! Its very very close to Riverwalk maybe 50feet ..Does get noisy on the weekends but it didnt bother us at all !

Convent to the San Antonio River Walk

Arrived early and I was able to check in. The staff is super friendly and very helpful. I had a bit of trouble with the code to the room and they were able to assist rather quickly. The room was beautiful and clean, super spacious. The only thing I will say is the hallway to the room is a little outdated and not as clean. Also, you can hear every noise going out on the street. The Riverwalk is less than 100 ft from the hotel. Super convenient location and close to everything! I was able to get complimentary late check out. I would definitely recommend this place!

Excellent location. Clean rooms. Will stay there again.

This hotel was perfect! It is a historic building so, it isn’t as pristine as newer hotels, but it has lots of character. The room was clean and the bed was incredibly comfortable. The location was amazing. We were less than a block to the Riverwalk and a block to the Alamo. Parking at the Houston Street Garage was cheap and safe.

shopping dining and nightlife all in one spot so close to the river walk

Fantastic close to 2 important tourist spot. Great location I feel secured.

We loved the location, ease of check in, apartment itself (reminded us of the Chelsea Hotel in Manhattan), apartment shower was excellent. Perfect apartment. But Expedia said the booking included breakfast and there was no breakfast offered. Also would be great if it had a pool.

The hotel is well-located, with everything within walking distance. However, the breakfast leaves much to be desired. They provide a coupon for a restaurant, but it only covers one small taco and black coffee. Additionally, the hotel does not have its own parking, so you will need to use a public parking lot that costs $10 per day. While this isn't the hotel's fault, it's worth noting that there is a noticeable presence of homeless individuals around the area. Overall, the hotel is decent. However, the information provided during check-in is limited, and the staff seems to do only the bare minimum required. **Rating: 3 stars**

The Maverick with *placemaker* was an exceptionally well curated space. It was directly above Voodoo Donuts downtown and definitely had some great aesthetic. The studio room we rented was really nice and definitely well stocked with most things we needed. Cons: There was not an ice cube to be found in the building. The generation of emotional support stanley’s does not approve and neither do I! Ha. Breakfast/lounge/amenities could be a little better explained as well. Valet parking for the building is $42 for the stay but there’s a $10 flat rate garage within a block or two. Pros: It has AMAZING customer service and great aesthetic. It was a comfy place right in the middle of the bustle of downtown. The front desk lady made sure we didn’t mind a little noise before putting us toward the street and we actually enjoyed people watching out the windows. Included breakfast is in the form of a voucher for coffee and a taco at Revolucion coffee which was a pleasant local business! All in all, I would absolutely stay again once they got an ice machine in house 😂

Lovely studio apartment. Great staff will book again soon

The hotel doest not provide breakfast. They give you breakfast vouchers to the cafe that doesn’t have enough food andcrefuses to seeve the breakfast. When spoken to the hotel manager, the answers were rude and we weee told that we just have ho and eat elsewhere. No monetary compensation waa provided. The stiff was simply amused by our situation and kept saying that it wasn't their problem

The Maverick is a great spot that is a 1 minute walk to the River Walk. There are nightlife and dining options just a couple minute walk from the property as well. The room was clean and while small, just right for the price. The valet parking can get backed up so if you need your car to be somewhere by a specific time, give yourself some lead time. The front desk and property employees weee awesome and very helpful. Free breakfast is coffee and a breakfast taco at a small restaurant off property, but it was very good.

Perfect location along the Riverwalk.Close to everything we wanted to do. The smell of Voodoo doughnuts fills the air and made me hungry every morning.

The Maverick is a hotel to go to sleep, walk around all day, eat and drink outside! This hotel does not have a restaurant, it does not have a bar, it does not have a swimming pool, it does not have a car park.

The hotel was fine. The city parking lot was one block from the hotel and you had to walk back and also for breakfast you had to walk a block to get a taco and a cup of coffee when there was a coffee and donut shop right next-door.

The property photos are very misleading. The room was tiny. No restaurant onsite. You get a breakfast voucher to go around the corner for a coffee and taco. Very disappointed.