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Holiday Inn St. Louis - Downtown Conv Ctr - Image 1
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Holiday Inn St. Louis - Downtown Conv Ctr


Amenities

  • Swimming pool

  • Fitness Room/Gym

  • Business Center

  • Room Service

  • Concierge

  • Tour Desk

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Reviews of The Arch Convention Hotel highlight very friendly staff and a central, walkable location for events, but recurring frustrations with parking, nearby construction, and facility upkeep make stays feel uneven depending on timing and room assignment.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Worn

Service

Mixed

Location

Central

Was this helpful?

4

Rey

IAN-logo

Apr 29, 2025

·

Stayed 1 night

The bed has bed bugs
The bed has bed bugs

8

Anthony E

IAN-logo

Apr 28, 2025

·

Stayed 2 nights

Had to call maintenance to fix the shower and then it water would not cut off after they left. Notified front desk but maintenance never came back
Had to call maintenance to fix the shower and then it water would not cut off after they left. Notified front desk but maintenance never came back

2

Brittini

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Apr 27, 2025

·

Stayed 2 nights

Only one working elevator , no accessible parking, no complimentary breakfast, tv was broken in the first room. Was given the run around about another room. Don’t understand why this is have this many stars I would give a half start not even a whole 1 star horrible !
Only one working elevator , no accessible parking, no complimentary breakfast, tv was broken in the first room. Was given the run around about another room. Don’t understand why this is have this many stars I would give a half start not even a whole 1 star horrible !

8

Michael

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Apr 14, 2025

·

Stayed 3 nights

Worked out great for me and my buddies. Traveled there to see the Final Four on Ice.
Worked out great for me and my buddies. Traveled there to see the Final Four on Ice.

4

John

IAN-logo

Apr 13, 2025

·

Stayed 2 nights

The hotel did not have any ice makers on any floor that worked. At checkout, I mentioned this fact, and they said they had ice at the desk. No one told us this until checkout. Lot of help that was. There was no parking which was not mentioned. I had to park in a garage 3 1/2 blocks away. This was in a dark, desolate area. Walking back to the hotel after dark by myself was not ideal. The girl that checked us in was not friendly. I could barely hear her and she was not helpful. The pool area had no towels on both days we were there. The door to our room 231 did not shut good and was hard to open and close. You had to shove it with your shoulder. I was very disappointed with this hotel for the money that was charged. I will never stay there again.
The hotel did not have any ice makers on any floor that worked. At checkout, I mentioned this fact, and they said they had ice at the desk. No one told us this until checkout. Lot of help that was. There was no parking which was not mentioned. I had to park in a garage 3 1/2 blocks away. This was in a dark, desolate area. Walking back to the hotel after dark by myself was not ideal. The girl that checked us in was not friendly. I could barely hear her and she was not helpful. The pool area had no towels on both days we were there. The door to our room 231 did not shut good and was hard to open and close. You had to shove it with your shoulder. I was very disappointed with this hotel for the money that was charged. I will never stay there again.

Location

811 North Ninth Street,Saint Louis,Missouri 63101,US, St. Louis, Missouri, United States of America

Property Policies

Check-in

Check-out

Check-in from 16:00

Before 11:00


FAQs

Uncovered self-parking is available at a fee of USD 40 per day. There is also nearby parking available for the same cost, located approximately 410 feet away. Reservations are not required.


Pets are not allowed at the property. However, service animals are permitted and exempt from fees or restrictions.


Check-in time is at 16:00, and check-out time is at 11:00. Late check-out may be available for a fee of USD 35, subject to availability.


The hotel features elevators and step-free entrances, ensuring ease of access. Wheelchair-accessible facilities are available in public areas and rooms. Specific details about bathroom accessibility and pool access features are not provided.

The hotel is conveniently located approximately 0.2 km from America's Center Convention Complex and 1 km from Gateway Arch National Park. Other nearby attractions include the National Blues Museum and Citygarden Sculpture Park, both within 1 km. Public transport availability is not specified.


Yes, the hotel features an indoor swimming pool, which is accessible from 10:00 AM to 10:00 PM.


Children aged 17 years and younger can stay for free when occupying the parent's or guardian's room, using existing bedding. Specific policies regarding additional amenities for children are not provided.


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