Name: DoubleTree by Hilton Manhattan, KS
Address: 530 Richards Dr, Manhattan, Kansas, United States of America, Manhattan, Kansas, US
Price range: $80–$347 per night
Rating: 6.47

What guests think

Reviews of DoubleTree by Hilton Manhattan, KS highlight friendly, accommodating staff and a convenient location near K‑State, alongside an aging, heavily renovated property where the indoor pool and hot tub are frequently unavailable and some amenities operate inconsistently.

Many guests praise clean, comfortable rooms and beds, but recurring complaints include poor lighting, HVAC issues, and noise for rooms facing the atrium pool. Ongoing construction, occasional outages (such as gas-related hot water loss), and limited or paid breakfast or bar service lead to mixed experiences. Expect friendly service and a handy location, with facilities and room features varying by wing and renovation phase.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool is often cold, closed, or missing towels, and the hot tub has been removed or inoperable; renovations and occasional outages (e.g., no hot water) also affect stays. Bar/restaurant hours can be limited, though parking is generally easy.

Related guest reviews

10

Kaitlyn

Oct 27, 2025

·

Stayed 1 night

Everything was good. They did not provide breakfast and they had no towels at the pool. When I asked the front desk for towels, they said they were out.

4

Royce

Aug 3, 2025

·

Stayed 3 nights

First room was so humid we had to switch to a second room, in the 2nd room no matter what we did we couldn't not get the temperature above 67°. Pool is way we too cold to use and the hot tub was broken and removed. Noon of this was mentioned on there site.

4

Tina

May 19, 2025

·

Stayed 3 nights

I didn't like that they had a gas leak and just let a note under everybody's door and letting us know about it and we had no hot water over the weekend or even when I checked out on Monday morning I had to take my dog out and the elevator was not working because of the gas leak and I'm handicapped and I had to walk down two flights of stairs and I fell down the first flight of stairs

4

Robert

Jun 30, 2025

·

Stayed 3 nights

Pool heater broken so pool was cold. Bathroom door handle was broken so if we shut door all the way it would lock us in bathroom and needed to have another person let us out. We stayed 3 days, housekeeping never came entire time to clean room. Large traveling group checked in last night we were there and stayed near pool area being extremely loud, front desk would not ask them to keep it down until the 10 pm “queit time”. Lastly, no breakfast buffet and costs are higher than a waffle house, so go there instead. Overall only reason we picked this hotel was for pool, won’t be coming back. I will add that all staff interactions were positive and nice.

8

Gary

Oct 17, 2024

·

Stayed 1 night

Nice location but lots of renovation going on at this site

4

Matt

Jun 24, 2024

·

Stayed 1 night

Pool was closed and breakfast was extra

6

Richard

May 25, 2025

·

Stayed 2 nights

Hotel roof leaked during rain storm. Wall paper is coming off of the walls. Pool not heated very cold.

2

Analytic

May 23, 2025

·

Stayed 2 nights

On graduation weekend this hotel had a gas leak, forcing an evacuation for hours on Saturday. To top it off, there was no hot water, leaving us with cold showers. Hugely inconvenient and poorly timed. Management needs to address these issues to prevent future disruptions.

6

Susan

Jun 27, 2024

·

Stayed 2 nights

We woke up to loud construction above our room so had to switch rooms. Pool was out of order so unable to use.

8

Stacy

Sep 14, 2025

·

Stayed 2 nights

It was an overall great weekend. The breakfast was not good and the waitress was awful site said there was a hot tub and there wasn’t and the pool was freezing

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Cleanliness

Many reviews report very clean rooms and comfortable beds, but others note musty odors, humidity, pests, and occasional housekeeping lapses. A few guests cited dirty or dingy corridors and rare issues like soiled linens.

Related guest reviews

10

Callie

Mar 31, 2025

·

Stayed 1 night

Very clean, nice, and comfortable beds

10

Michael

Aug 15, 2025

·

Stayed 3 nights

The room was clean and the staff was courteous and professional. We will definitely stay here for our future trips. Excellent.

10

GAIL

Sep 25, 2025

·

Stayed 1 night

Cleanliness was 5 star

4

Jerry

Apr 3, 2023

·

Stayed 2 nights

The pictures are very deceiving, my family and I felt. The lobby and the balcony rooms are very well maintained and friendly looking; however, we stayed in one of the wings in the back that was dingy, dirty and had a bad smell. We tried to move to a room that looked more like the website advertised, but we were told there were no open rooms. I believe there were rooms on the balcony side though and that they were saving them for others. Our room was bad and our wing was bad and we were told nothing could be done. Do not stay here!

6

shelly

Feb 24, 2025

·

Stayed 2 nights

Beds were comfy, but when I went to pick up my clothes up off the floor in the bathroom a cockroach ran out of my clothes. I spent the rest of the time shaking out all our clothes and hoping we didn't bring any extra bugs home

6

Ashley

Jul 5, 2025

·

Stayed 1 night

Our sheets on our bed and our pillowcases all felt damp and wet when we got in bed, and on the ceiling/wall by the vent looked like mold. Other than that, it was a great hotel and cleanly.

4

Marcia

Aug 3, 2024

·

Stayed 1 night

Property was not well kwpt and dirty

10

Misty

Aug 18, 2025

·

Stayed 1 night

Very clean common areas and room. The bed was very comfortable and the staff was friendly.

4

Mark

Sep 4, 2023

·

Stayed 1 night

Pillow cases were obviously unwashed with huge blood spot inside folded/tucked inside portion of pillowcase on the also bloodied pillow. Cannot imagine how this happened but it was super gross, disappointing, and very disgusting that is was placed on bed let alone left inside room. Very glad we didn’t see or use pillow as it was not noticed until we placed it from couch where we laid the extra bed pillows back onto bed but that certainly made us very uncertain about overall cleanliness of everything in room and property. Asked at checkout if they would notify or check with housekeepers, hotel said they were sorry but that was all they said.

10

GARY

Jul 19, 2024

·

Stayed 1 night

Very nice and clean and staff was very polite

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Rooms

Beds are often comfortable and some rooms feel updated or spacious, but guests repeatedly mention poor lighting, HVAC not working or hard to regulate, small/awkward bathrooms, and noise from atrium-facing rooms. Occasional in-room maintenance issues (e.g., TV/fridge) and Wi‑Fi setup were noted.

Related guest reviews

10

kambra

Mar 21, 2025

·

Stayed 2 nights

No microwave, but nice otherwise

6

Diane

Oct 3, 2025

·

Stayed 1 night

Musty smell Room to dark Not enough lightening Bed was comfortable

10

Sherry

Oct 4, 2025

·

Stayed 1 night

Parking was a little dark in the back sw corner. Room was awesome. Dining great Staff at front desk was awesome.

6

Mark

Sep 20, 2025

·

Stayed 2 nights

Checkin was very easy. Staff were nice. It had the usual small convenience store near the front desk. Rooms were comfortable and beds very soft and comfy. This hotel has been rehabbed in the recent past, and it is still in very good shape. New carpet, furniture, beds etc. Bathroom was nice. It was the little things that got it the lower rating. Drains were slow. The halls had not had as much attention as the rooms and lobby. Our room was poorly lit. They need a real bartender in the bar, things like that. It was also noisy our second night. Not the hotels fault, but did leave an impression. Overall, if you need a place in Manhattan to stay near campus and get a good rate to you could do a lot worse. Not sure I will stay her again.

4

Xinia

Aug 15, 2024

·

Stayed 1 night

Showed up and was given a double room instead of a king size room that I had booked. Outlet in restroom did not work so I had to do my hair in the bedroom area where the lighting was poor. Room had a total of 3 lights. One lamp by bedside, one lamp on desk (with no desk chair) and the light in the entrance area. The room they gave me was next to the pool which made it noisy with the swimming in the am and at night. It also has a room door leading to the other side (backside) entonces and had a door to the adjoining room next door. Total of 3 doors leading into another hall or room. Needless to say walls were thin to the point that the adjoining rooms alarm clock woke me up at 6am!!!! The person in the room let it sound for 20 minutes before snoozing it continuously for another 25! If you wanted To get up at 6:45 you should have just set it for that time! Horrible stay. No rest

8

SUSAN

Aug 7, 2025

·

Stayed 3 nights

Indoor pool was in the middle of the rooms. Gave off a chemical smell. Light at room entrance didn't work. Not able to adjust the spray on the shower head. Beds comfy. Need to connect to Wifi in the room.

8

Sherryl

Oct 6, 2025

·

Stayed 1 night

The room was clean and the beds were comfortable. The only thing I didn’t care for was the toilet. It was to low to the ground

6

Stacy

Apr 7, 2025

·

Stayed 2 nights

The room was nice and spacious, but it looked like it was in the middle of a remodel. Some of the wall outlets didn’t have covers, the refrigerator wasn’t the right size for the space, and the lighting was so dark. Also, the bathroom needs attention. There is no place to hang your towel in the bathroom, the shower doors leak so the floor gets soaking wet and slippery, and there is absolutely no place for your toiletries in the shower.

8

Rose

Nov 26, 2023

·

Stayed 3 nights

Quite a decent stay! The rooms are large. It is an older hotel so Amenities such as gym and bathrooms are from that era.

6

Adron

Jun 1, 2024

·

Stayed 2 nights

Room itself is good, nice place. However, there's always an issue with the air conditioner - it either if loud and knocking, or doesn't work at all leaning the room crazy hot.

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Service

Staff are frequently described as friendly, accommodating, and quick to help, with several standout experiences resolving problems or assisting during disruptions. Some guests, however, reported slow check-in, inconsistent follow-through, or unhelpful responses.

Related guest reviews

10

Edwin

May 13, 2025

·

Stayed 2 nights

Hotel and room were very nice. The staff was very friendly and helpful.

10

Sara

Apr 8, 2024

·

Stayed 2 nights

Mike at the front desk was awesome! Thank you for being so accommodating!

10

Shawn

Sep 1, 2025

·

Stayed 2 nights

Excellent customer service! When we checked and some things were broken, the indoor pool and our room thermostat, they immediately corrected & compensated us better than we expected for some of the issues were beyond there control. They not only immediately moved us and upgraded our room They brought new keys to us within 3 minutes of us calling them, and helped us move our luggage just across the hall. They added the hot breakfast buffet and compt'd more of our stay. This hotels staff and management was extremely dedicated to making sure our stay was perfect, and more than we expected. We will absolutely be staying here again when we travel. We are also telling everyone about how great of service you get from this hotel, staff and management. We did them 10 Gold Stars!! Their Customer Service is top-notch! They made my family vacation a success, and my wife and kids happy. That is Priceless!!!!

10

Chad

Oct 5, 2025

·

Stayed 1 night

Staff were courteous and allowed us early checkin so we could be ready on time for the event we travelled to. Much appreciated.

10

Stephanie

Jan 30, 2025

·

Stayed 1 night

My children and I got stuck in the Winter Storm Blair at the beginning of January 2025. Thankfully we chose this hotel, as we ended up stranded in Manhattan, KS, on our way home to Colorado, because I-70 was closed! This hotel staff went above and beyond to make sure all of their guests were well taken care of, actually served food until the kitchen ran out of food! The front desk staff were all so helpful with our out of state questions! One of the staff shoveled my car out of its parking spot so I could finally leave once I-70 was back open. This hotel and its staff were our life savers! Thank you so much for everything you did for me and my children! Alec, Mary, and everyone at the front desk were very comforting in a very discomforting situation!

10

Jeffrey

Oct 14, 2025

·

Stayed 1 night

Staff was extremely friendly

10

Mark

Jun 17, 2025

·

Stayed 1 night

Great location, smooth check in process.

4

John Bruce

Oct 6, 2025

·

Stayed 1 night

This hotel, on the day I visited had no hot water . It seems this was hotel wide. When I asked the front desk for some sort of compensation, they denied my request and offered me points - which I NEVER received. On my way out, I asked for a receipt. Never was emailed to me. I called back, asked for it again. Same deal ( yes I know about spam, junk email folders and the like). No receipt ( ever ) and the persons helping me were way less than friendly and offered no alternatives, they made it my problem. Both these rather small but significant issues - I’ll never stay here or at another DoubleTree again.

2

Jack

Oct 6, 2024

·

Stayed 2 nights

The hotel was going under renovations, which I understand you need to do sometimes, but we weren’t aware of this while booking. Even if we missed it they started construction at 8am with hammering and power tools. When trying to work with the front desk we were yelled at and condescended. Horrible.

10

Laura

Jan 23, 2025

·

Stayed 1 night

Everything was great, the front desk lady didnt understand about pets very well so I talked to the overall manager and he chatted with her. I had my adult dog and a puppy with me that is learning a kennel. Dont get me wrong when I visit Manhattan this is my GO TOO hotel to stay at. Staff is incredible.

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Location

Convenient for K‑State, events, and shopping with easy access and ample parking. A few guests found it a bit out of the way.

Related guest reviews

8

Chris

Aug 17, 2025

·

Stayed 3 nights

Decent place but they didn't clean our room one day and there was a bug in the room. The pool was not heated as advertised. Otherwise, staff was friendly and it's accessible to campus and the good stuff with a car.

8

Stan

Nov 18, 2024

·

Stayed 1 night

This property is well located and easily accessed with plenty of parking. It's in the middle of a long term remodel and refresh. They were very busy as there was a K-State football game in town and it was a bit stressful for the employees. The room was mostly remodled and pretty clean. No soap at the sink. No coffee in the room. Hallways were under construction but fairly clean. Only the bar was open in the evening but no food.

10

Heather

Sep 14, 2024

·

Stayed 1 night

Always like staying here. Out of the way and has nice amenities.

10

Matthew

Jan 12, 2026

·

Stayed 1 night

Location was perfect for the local event i was attending. That was all i cared about.

10

Gary

Sep 28, 2025

·

Stayed 3 nights

Short driving distance to shopping and K State.

10

Candice

Jun 1, 2024

·

Stayed 1 night

Quiet, clean and affordable with great parking!

8

Duane

Jul 15, 2024

·

Stayed 2 nights

The parking lot needs the cement,or concrete pavement repaired in many places. Otherwise everything else was really in good shape. Thanks for the stay.

10

MARLENE

Oct 5, 2025

·

Stayed 1 night

I didn't utilize parking, however, it appeared safe, it was clean. I didn't see or hear of any disturbance.

10

Mark

Jun 17, 2025

·

Stayed 1 night

Great location, smooth check in process.

10

Allen

Sep 19, 2025

·

Stayed 1 night

Pleasantly surprised with this little gem. Good location in Manhattan, friendly staff and very accomadating, well maintained facility. We will stay here again.

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Dining

Breakfast is often not included or limited, and quality and service vary; the restaurant/bar is sometimes closed or short-staffed. When available, some guests enjoyed a good buffet or meals.

Related guest reviews

10

Brittney

Oct 4, 2024

·

Stayed 1 night

It is an older property but overall it was a great stay. Nice pool area. Small but nice bar area with great, friendly staff. Would stay here again

10

laura

Oct 12, 2024

·

Stayed 1 night

Extremely clean and the staff was welcoming as well. They apologized for issues with the kitchen but still had something for breakfast. I definitely would stay there again!!

10

Kaitlyn

Oct 27, 2025

·

Stayed 1 night

Everything was good. They did not provide breakfast and they had no towels at the pool. When I asked the front desk for towels, they said they were out.

8

Stan

Nov 18, 2024

·

Stayed 1 night

This property is well located and easily accessed with plenty of parking. It's in the middle of a long term remodel and refresh. They were very busy as there was a K-State football game in town and it was a bit stressful for the employees. The room was mostly remodled and pretty clean. No soap at the sink. No coffee in the room. Hallways were under construction but fairly clean. Only the bar was open in the evening but no food.

8

Suzie

Jun 22, 2025

·

Stayed 1 night

Everything was great except for being charged for what we thought was a free continental breakfast. We were never told it was not free . I feel like that should have been made clear from the start. And no complimentary coffee n the Lobby was also disappointing.

6

Stephanie

Aug 19, 2025

·

Stayed 1 night

No hand soap. We asked the front desk and they said they were out. So we had to lean over and get soap from the shower dispenser attached to the shower wall every time we needed to wash our hands. Also, we booked a King room but when we arrived they were out. Breakfast was not good. Cold coffee, no cream. I wouldn’t pay for it. The whole place is pretty run down.

10

Deanna

Jul 21, 2024

·

Stayed 1 night

Breakfast outstanding Room very clean and updated

8

Brett

Oct 28, 2024

·

Stayed 1 night

They are in process of updating right now so some stuff stacked up and work to do. Breakfast buffett was good real eggs bacon sausage. My room was updated. It's will be nice once it's all done.

8

Julia

Nov 25, 2025

·

Stayed 1 night

No breakfast included

8

Stacy

Sep 14, 2025

·

Stayed 2 nights

It was an overall great weekend. The breakfast was not good and the waitress was awful site said there was a hot tub and there wasn’t and the pool was freezing

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $244	17 $228	18	19 $347
20 $111	21 $110	22 $147	23	24 $198	25 $160	26 $160
27 $92	28 $142	29 $149	30 $136

Su	Mo	Tu	We	Th	Fr	Sa
				1 $137	2 $160	3 $160
4 $80	5 $153	6 $141	7 $167	8 $187	9	10 $328
11 $115	12 $158	13 $171	14 $186	15 $170	16	17
18 $115	19 $151	20 $170	21 $186	22 $173	23 $336	24 $216
25 $155	26 $164	27 $158	28 $140	29 $134	30 $132	31 $106

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About this property

Location

Room options

Suite, 1 King Bed

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobililty & 3X3 Shower)

Room, 1 King Bed, Kitchenette

Room, 2 Queen Beds, Kitchenette

Room, 1 King Bed, Accessible (3X3 Shower)

Room, 2 Queen Beds, Pool View

Room, Multiple Beds, Accessible (Mobililty & 3X3 Shower)

Room, 1 King Bed

Room, Multiple Beds

Guest reviews

Pleasant

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree by Hilton Manhattan, KS

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