ZAMORA By Mr W

La habitación estuvo impecable, la ubicación del edificio es muy buena y siempre hay un guardia que está al pendiente de la llegada y la salida. El único pero que pondría es que no se me realizó la limpieza de la habitación y se escudaba mucho ruido en la madrugada asotando puertas o algo así, de ahí en fuera todo excelente.

The suites were very comfortable & nice to have a separate bedroom with a balcony. A small repair of balcony door locks in 2 of our 3 rooms was needed and 1 shower head & shower door. Kitchen with table comfortable chairs & comfy couch was appreciated! Kitchen was equipped wIth most of what you needed. Hall lights were motion activated. Nice artwork on the walls & handy elevator. Lovely rooftop lounge & gym with lots of indoor & outdoor seating. Friendly staff. We enjoyed this location for its walk ability & closeness to Chapultepec Park. Really safe neighborhood! Our contact person was very kind & helpful, whatever you needed she came thru!! I would definitely highly recommend this accommodation!! Thx for making our week so fun & enjoyable!!

Increible terraza y las habitaciones muy comodas, el personal excelente, me volvería a hospedar sin dudar.

el lugar y la zona son exelentes muy tranquilo y la limpieza del hotel tanto en la habitacion como en el area de terraza es adecuado asi para estar en momentos de paz

El edifico está en perfectas condiciones y el personal es súper amable y atento. El cuarto es igual a las fotos que se enseñan y cuenta con todos los servicios que se ofertan. Gran lugar para quedarse y súper céntrico.

The room is like an apartment with a open concept dining room, living room, kitchenette. Bedroom has plenty of storage space and an inviting patio. Mattress wasn’t the most comfortable but everything else made up for it especially the price. Great area to walk any time of day.

Te hacen sentir mega comodo, en el trato del personal así como las instalaciones :)

Stayed here for five days while visiting Mexico City and found it to be an excellent base for exploring the city. It was well-located, had good self-catering facilities including refrigerator and kitchen equipment, clean bathroom and shower, and a good terrace/balcony for communal use on the top floor. There are also lots of good cafes and grocery options within easy walking distance. I would definitely stay here again! One thing to be aware of is that some of noise from the nearby busy highway can be heard (our apartment was in that direction), but not all apartments face that way and it isn't a massive problem unless you're a light sleeper.

Located in a lovely, quiet area in La Condesa. La Condesa is quiet, great for tourists, and walking distance to Roma Norte. We actually walked to El Centro, which is over one hour's walk, but Uber is a also great option that will get you anywhere in town.The building itself has 24-hour security, and the guard greeted us every time with a smile and a friendly hello. When we arrived, we were greeted by an attendant who showed us our suite and sent us links to the grocery store and a taqueria, at our request. We enjoyed the apartment (deluxe suite 404, for a six-night stay). Everything was modern, clean, and comfortable. The kitchen had the basics, and just about everything we needed. (A paring knife and pepper would have been nice.) The suite was stocked with extra paper towels and a couple of extra rolls of toilet paper. Note that the kitchen is hooked up to cold water only, so we'd get hot water from the bathroom to wash the dishes. There is plenty of hot water for the shower. The balcony was wonderful. There is a top floor common room, which looked cozy, and also a small fitness room (which we didn't use) that had a couple of treadmills and a stationary bike. We initially thought maid service would happen every day, but that wasn't the case, which we were fine with. You can request new towels at the front desk and they will promptly be delivered to your suite. I would definitely recommend this as a great place to stay when visiting Mexico City.

EXTRAORDINARIO LUGAR! Aún cuando en las fotografías se veía todo muy bien, al llegar superó todas mis expectativas. Edificio limpio y moderno, en excelentes condiciones, personal de seguridad amable, con un proceso de check in muy rápido y sencillo. El departamento es simplemente perfecto! Desde la decoración hasta la limpieza y funcionalidad. Un ambiente moderno, pero acogedor que me hizo sentir como en casa. El baño extremadamente limpio con una presión de agua fabulosa, algo que no esperaba en la CDMX. La ubicación del departamento es perfecta! Con cientos de opciones para comer a unos cuantos pasos, y con fácil acceso a servicios de transporte. Una zona muy segura, limpia y agradable. Definitivamente el mejor lugar para hospedarse en la CDMX. Gracias por todo !

La habitación estuvo impecable, la ubicación del edificio es muy buena y siempre hay un guardia que está al pendiente de la llegada y la salida. El único pero que pondría es que no se me realizó la limpieza de la habitación y se escudaba mucho ruido en la madrugada asotando puertas o algo así, de ahí en fuera todo excelente.

Great place! Clean

The property was lovely and very central for walking around and exploring. The bed was super cosy, always hot water with a well set up kitchen. The staff were friendly and our stay was wonderful. The only downside was that we had to take out our own garbage and clean as it’s not a hotel. A broom and dustpan would have been useful. Overall I’d give it 9/10.

Stayed here for five days while visiting Mexico City and found it to be an excellent base for exploring the city. It was well-located, had good self-catering facilities including refrigerator and kitchen equipment, clean bathroom and shower, and a good terrace/balcony for communal use on the top floor. There are also lots of good cafes and grocery options within easy walking distance. I would definitely stay here again! One thing to be aware of is that some of noise from the nearby busy highway can be heard (our apartment was in that direction), but not all apartments face that way and it isn't a massive problem unless you're a light sleeper.

Excelente ubicación y habitación impecable!

Located in a lovely, quiet area in La Condesa. La Condesa is quiet, great for tourists, and walking distance to Roma Norte. We actually walked to El Centro, which is over one hour's walk, but Uber is a also great option that will get you anywhere in town.The building itself has 24-hour security, and the guard greeted us every time with a smile and a friendly hello. When we arrived, we were greeted by an attendant who showed us our suite and sent us links to the grocery store and a taqueria, at our request. We enjoyed the apartment (deluxe suite 404, for a six-night stay). Everything was modern, clean, and comfortable. The kitchen had the basics, and just about everything we needed. (A paring knife and pepper would have been nice.) The suite was stocked with extra paper towels and a couple of extra rolls of toilet paper. Note that the kitchen is hooked up to cold water only, so we'd get hot water from the bathroom to wash the dishes. There is plenty of hot water for the shower. The balcony was wonderful. There is a top floor common room, which looked cozy, and also a small fitness room (which we didn't use) that had a couple of treadmills and a stationary bike. We initially thought maid service would happen every day, but that wasn't the case, which we were fine with. You can request new towels at the front desk and they will promptly be delivered to your suite. I would definitely recommend this as a great place to stay when visiting Mexico City.

EXTRAORDINARIO LUGAR! Aún cuando en las fotografías se veía todo muy bien, al llegar superó todas mis expectativas. Edificio limpio y moderno, en excelentes condiciones, personal de seguridad amable, con un proceso de check in muy rápido y sencillo. El departamento es simplemente perfecto! Desde la decoración hasta la limpieza y funcionalidad. Un ambiente moderno, pero acogedor que me hizo sentir como en casa. El baño extremadamente limpio con una presión de agua fabulosa, algo que no esperaba en la CDMX. La ubicación del departamento es perfecta! Con cientos de opciones para comer a unos cuantos pasos, y con fácil acceso a servicios de transporte. Una zona muy segura, limpia y agradable. Definitivamente el mejor lugar para hospedarse en la CDMX. Gracias por todo !

Very disappointing and not safe ! To avoid. No autonomy to enter the building. I came back at 1.30AM and nobody opened me the door (despite ringing the reception 5 to 6 times) or answered my calls (I called the person in charge, Astrid 4 times without any answer). Luckily, I was able to go to sleep at a friend’s house but I have sent an email and contacted the person in charge (Astrid) who has still not answered 24 hours later at the moment of my review. A clear lack of serious. Just avoid this place as there are tons of similar offers in La condesa with a more appropriate service. Moreover, nobody physically present at the reception for the check in. Not so clean (hair everywhere, like on the bathroom wall). The location is great in La Condesa but the apartment is very dark, just one window giving in front of buildings.

El lugar no es como lo muestran en las fotografías… ES MEJOR ! Una muy grata sorpresa! Un edificio moderno, limpio y muy cómodo, con una decoración y acabados fabulosos. El departamento es HERMOSO! Muy limpio, moderno y funcional, con una decoración de muy buen gusto y muy acogedor. Me sentí como en casa. La comunicación con el personal fue estupenda, en cuestión de minutos resolvían mis dudas y contestaban mis mensajes. La zona es fabulosa, con cientos de opciones para comer y caminar. El mejor lugar donde me he hospedado en la CDMX.

Estuvimos 4 noches 5 dias y en ningun momento tuvimos limpieza de la habitacion o toallas limpias, por esa razon creo que es mejor hospedarse en un hotel

Nice property with a modern and chic vibe. Some quirky elements emerge as you settle in like electrical outlet placement, etc.

The suites were very comfortable & nice to have a separate bedroom with a balcony. A small repair of balcony door locks in 2 of our 3 rooms was needed and 1 shower head & shower door. Kitchen with table comfortable chairs & comfy couch was appreciated! Kitchen was equipped wIth most of what you needed. Hall lights were motion activated. Nice artwork on the walls & handy elevator. Lovely rooftop lounge & gym with lots of indoor & outdoor seating. Friendly staff. We enjoyed this location for its walk ability & closeness to Chapultepec Park. Really safe neighborhood! Our contact person was very kind & helpful, whatever you needed she came thru!! I would definitely highly recommend this accommodation!! Thx for making our week so fun & enjoyable!!

El lugar está muy agradable, el cuarto muy amplio. Lo súper recomiendo.

Increible terraza y las habitaciones muy comodas, el personal excelente, me volvería a hospedar sin dudar.

The room is like an apartment with a open concept dining room, living room, kitchenette. Bedroom has plenty of storage space and an inviting patio. Mattress wasn’t the most comfortable but everything else made up for it especially the price. Great area to walk any time of day.

Lugar bien ubicado, cómodo y buen precio

Room too small as published

Stayed here for five days while visiting Mexico City and found it to be an excellent base for exploring the city. It was well-located, had good self-catering facilities including refrigerator and kitchen equipment, clean bathroom and shower, and a good terrace/balcony for communal use on the top floor. There are also lots of good cafes and grocery options within easy walking distance. I would definitely stay here again! One thing to be aware of is that some of noise from the nearby busy highway can be heard (our apartment was in that direction), but not all apartments face that way and it isn't a massive problem unless you're a light sleeper.

Santiago was very helpful. Room was perfect for our stay and location couldn't have been better.

Very disappointing and not safe ! To avoid. No autonomy to enter the building. I came back at 1.30AM and nobody opened me the door (despite ringing the reception 5 to 6 times) or answered my calls (I called the person in charge, Astrid 4 times without any answer). Luckily, I was able to go to sleep at a friend’s house but I have sent an email and contacted the person in charge (Astrid) who has still not answered 24 hours later at the moment of my review. A clear lack of serious. Just avoid this place as there are tons of similar offers in La condesa with a more appropriate service. Moreover, nobody physically present at the reception for the check in. Not so clean (hair everywhere, like on the bathroom wall). The location is great in La Condesa but the apartment is very dark, just one window giving in front of buildings.

The suites were very comfortable & nice to have a separate bedroom with a balcony. A small repair of balcony door locks in 2 of our 3 rooms was needed and 1 shower head & shower door. Kitchen with table comfortable chairs & comfy couch was appreciated! Kitchen was equipped wIth most of what you needed. Hall lights were motion activated. Nice artwork on the walls & handy elevator. Lovely rooftop lounge & gym with lots of indoor & outdoor seating. Friendly staff. We enjoyed this location for its walk ability & closeness to Chapultepec Park. Really safe neighborhood! Our contact person was very kind & helpful, whatever you needed she came thru!! I would definitely highly recommend this accommodation!! Thx for making our week so fun & enjoyable!!

Increible terraza y las habitaciones muy comodas, el personal excelente, me volvería a hospedar sin dudar.

The doormen are amazing and helpful. We didn't really interact with any other staff. Loved the location and size of our room. My only criticism is they could improve a bit on supplying more basic amenities for the rooms (towels, toilet paper, etc) and it might be time to shampoo the carpets. I'd stay again anytime we're visiting.

Estuve hospedado durante 3 noches y la verdad es que todo fue excelente. No tuvimos ningún problema con el alojamiento. El personal de recepción y los guardias siempre fueron muy amables. El anfitrión estuvo al pendiente de nosotros en todo momento y respondió rápidamente cada vez que lo contactamos por mensaje. Sin duda volveríamos, ya que la zona es tranquila y cuenta con varios lugares cercanos para comer y pasear.

I made a reservation for the same day and was denied access when I arrived. I attempted to cancel the reservation but was not allowed to. I had to make a reservation at another location. I and have attempted to contact the merchant and have had no success. I am currently being denied a refund due to the fact that the merchant is not answering any communication attempts.

Super bien, Astrid muy atenta. El lugar muy bonito, muy limpio, invitada a regresar. La ubicación, espectacular.

Staff were not helpful when asked for help Hotel is severely outdated and need major improvement

Located in a lovely, quiet area in La Condesa. La Condesa is quiet, great for tourists, and walking distance to Roma Norte. We actually walked to El Centro, which is over one hour's walk, but Uber is a also great option that will get you anywhere in town.The building itself has 24-hour security, and the guard greeted us every time with a smile and a friendly hello. When we arrived, we were greeted by an attendant who showed us our suite and sent us links to the grocery store and a taqueria, at our request. We enjoyed the apartment (deluxe suite 404, for a six-night stay). Everything was modern, clean, and comfortable. The kitchen had the basics, and just about everything we needed. (A paring knife and pepper would have been nice.) The suite was stocked with extra paper towels and a couple of extra rolls of toilet paper. Note that the kitchen is hooked up to cold water only, so we'd get hot water from the bathroom to wash the dishes. There is plenty of hot water for the shower. The balcony was wonderful. There is a top floor common room, which looked cozy, and also a small fitness room (which we didn't use) that had a couple of treadmills and a stationary bike. We initially thought maid service would happen every day, but that wasn't the case, which we were fine with. You can request new towels at the front desk and they will promptly be delivered to your suite. I would definitely recommend this as a great place to stay when visiting Mexico City.

Santiago was very helpful. Room was perfect for our stay and location couldn't have been better.

Very disappointing and not safe ! To avoid. No autonomy to enter the building. I came back at 1.30AM and nobody opened me the door (despite ringing the reception 5 to 6 times) or answered my calls (I called the person in charge, Astrid 4 times without any answer). Luckily, I was able to go to sleep at a friend’s house but I have sent an email and contacted the person in charge (Astrid) who has still not answered 24 hours later at the moment of my review. A clear lack of serious. Just avoid this place as there are tons of similar offers in La condesa with a more appropriate service. Moreover, nobody physically present at the reception for the check in. Not so clean (hair everywhere, like on the bathroom wall). The location is great in La Condesa but the apartment is very dark, just one window giving in front of buildings.

La habitación estuvo impecable, la ubicación del edificio es muy buena y siempre hay un guardia que está al pendiente de la llegada y la salida. El único pero que pondría es que no se me realizó la limpieza de la habitación y se escudaba mucho ruido en la madrugada asotando puertas o algo así, de ahí en fuera todo excelente.

Nice apartment in a good area. They could use more hooks to hang towels and a bigger water heater but otherwise everything was great.

El edifico está en perfectas condiciones y el personal es súper amable y atento. El cuarto es igual a las fotos que se enseñan y cuenta con todos los servicios que se ofertan. Gran lugar para quedarse y súper céntrico.

Cuenta con todos los servicios, es céntrica, y accesible en auto o a pie.

Estuve hospedado durante 3 noches y la verdad es que todo fue excelente. No tuvimos ningún problema con el alojamiento. El personal de recepción y los guardias siempre fueron muy amables. El anfitrión estuvo al pendiente de nosotros en todo momento y respondió rápidamente cada vez que lo contactamos por mensaje. Sin duda volveríamos, ya que la zona es tranquila y cuenta con varios lugares cercanos para comer y pasear.

Lugar bien ubicado, cómodo y buen precio

Stayed here for five days while visiting Mexico City and found it to be an excellent base for exploring the city. It was well-located, had good self-catering facilities including refrigerator and kitchen equipment, clean bathroom and shower, and a good terrace/balcony for communal use on the top floor. There are also lots of good cafes and grocery options within easy walking distance. I would definitely stay here again! One thing to be aware of is that some of noise from the nearby busy highway can be heard (our apartment was in that direction), but not all apartments face that way and it isn't a massive problem unless you're a light sleeper.

Excelente ubicación y habitación impecable!

Located in a lovely, quiet area in La Condesa. La Condesa is quiet, great for tourists, and walking distance to Roma Norte. We actually walked to El Centro, which is over one hour's walk, but Uber is a also great option that will get you anywhere in town.The building itself has 24-hour security, and the guard greeted us every time with a smile and a friendly hello. When we arrived, we were greeted by an attendant who showed us our suite and sent us links to the grocery store and a taqueria, at our request. We enjoyed the apartment (deluxe suite 404, for a six-night stay). Everything was modern, clean, and comfortable. The kitchen had the basics, and just about everything we needed. (A paring knife and pepper would have been nice.) The suite was stocked with extra paper towels and a couple of extra rolls of toilet paper. Note that the kitchen is hooked up to cold water only, so we'd get hot water from the bathroom to wash the dishes. There is plenty of hot water for the shower. The balcony was wonderful. There is a top floor common room, which looked cozy, and also a small fitness room (which we didn't use) that had a couple of treadmills and a stationary bike. We initially thought maid service would happen every day, but that wasn't the case, which we were fine with. You can request new towels at the front desk and they will promptly be delivered to your suite. I would definitely recommend this as a great place to stay when visiting Mexico City.

Santiago was very helpful. Room was perfect for our stay and location couldn't have been better.