UMi Tulum
From
159 US$
/nat
Vælg datoer for at se priser og tilgængelighed
From
159 US$
/nat
Om dette overnatningssted
Nyd en dag ved vandet på den private strand, eller drag fordel af de rekreative faciliteter, der inkluderer en udendørs pool. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og selskabslokale.
Faciliteter
Nyd en dag ved vandet på den private strand, eller drag fordel af de rekreative faciliteter, der inkluderer en udendørs pool. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og selskabslokale.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til en døgnåben reception, en flersproget medarbejderstab og bagageopbevaring. Lufthavnstransport tur-retur er til rådighed mod et tillægsgebyr (døgnet rundt), og gratis selvstændig parkering findes desuden på stedet.
Spisning
Nyd et måltid på restauranten, eller køb en snack på stedets kaffebar/café. dette hotel har også roomservice (i et begrænset antal timer). Afslut dagen med en drink eller to i baren/loungen. Gratis kontinental morgenmad serveres dagligt fra kl. 08.00 til kl. 12.00.
Værelser
Føl dig hjemme i et af de 14 værelser med individuelt design, der desuden har minibar og espressomaskine. Din seng er udstyret med dundyner og premium-sengetøj. Med gratis Wi-Fi kan du altid komme på nettet. Badeværelserne indeholder separat badekar og bruser med brusehoved med spredningseffekt og designertoiletartikler.
Lokation
Fra UMi Tulum , som ligger i Tulum (Zona Hotelera), er der kun få skridt til Tulum Strand og 2 min. kørsel til Sian Ka'an-biosfærereservatet. Dette hotel ved stranden ligger 11,4 km fra Mayan ruinerne og 7,7 km fra Playa Paraíso.
I nærheden
Tulum Strand(0.1 mil)
Ven a la Luz Skulptur(0.8 mil)
Sian Ka'an-biosfærereservatet(1 mil)
SFER IK(2.9 mil)
Playa Akun(2.9 mil)
Jaguar Park(3.3 mil)
Tulum-nationalparken(3.4 mil)
Jaguar Udsigtspunkt Tulum(3.4 mil)
Acceso al Parque Jaguar(3.4 mil)
Strand(3.8 mil)
Las Palmas Offenlige Strand(4.3 mil)
Hunab Livsstilscenter(4.7 mil)
Playa Paraíso(4.8 mil)
Tulum Hospital(5.6 mil)
Holistika Art Walk(5.9 mil)
Den foretrukne lufthavn for UMi Tulum er Tulum Intl. Lufthavn (TQO)(30.2 mil)
Transport til/Fra lufthavn
Flersproget personale
Privat strand
Have
Fiskeri
Håndklæder
Lokation
Carretera Tulum-Boca Paila KM 8.5, Zona Totelera Tulum, Zona Hotelera, Tulum, Tulum, Quintana Roo, Mexico
Tulum Strand (0.1 mil)
Ven a la Luz Skulptur (0.8 mil)
Sian Ka'an-biosfærereservatet (1 mil)
SFER IK (2.9 mil)
Playa Akun (2.9 mil)
Jaguar Park (3.3 mil)
Værelsesmuligheder
7
Garden View Suite
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
712 ft²
KlimaanlægWi-Fi (Gratis)Separat badekar og brusebad
26
Oceanfront Master Suite Ground Pool
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
KlimaanlægWi-Fi (Gratis)Separat stuePrivat poolTerasse
27
Oceanfront Master Suite Rooftop Pool
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
Dæk eller terrasseKlimaanlægWi-Fi (Gratis)Separat stuePrivat poolSvømmebasin
17
Master Suite Rooftop Pool
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
KlimaanlægWi-Fi (Gratis)Separat stuePrivat poolTerasse
5
Private Garden Suite
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
Dæk eller terrasseKlimaanlægWi-Fi (Gratis)Separat badekar og brusebad
1
Luksus-værelse
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
KlimaanlægWi-Fi (Gratis)Separat badekar og brusebadPrivat poolTerasse
1
Luksus-værelse
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
640 ft²
KlimaanlægWi-Fi (Gratis)Separat badekar og brusebad
Gæsteanmeldelser af UMi Tulum
9.5
Enestående
Baseret på 122 verificerede anmeldelser
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På UMi Tulum roser gæsterne ofte det varme, opmærksomme personale, den attraktive beliggenhed ved stranden og de stilfulde, komfortable værelser, mens restauranten og morgenmaden får stor ros. Beach club-stemningen tilfører energi, som nogle rejsende særligt nyder.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På UMi Tulum roser gæsterne ofte det varme, opmærksomme personale, den attraktive beliggenhed ved stranden og de stilfulde, komfortable værelser, mens restauranten og morgenmaden får stor ros. Beach club-stemningen tilfører energi, som nogle rejsende særligt nyder.
Flere anmeldelser nævner, at musikken på eventdage eller i weekender kan være høj, og at nogle værelser mangler faciliteter som skabe, tv eller hårtørrer. Et par gæster bemærker vedligeholdelses- eller driftsmæssige problemer som f.eks. problemer med varmt vand, lækager eller bygningsstøj samt begrænset skygge eller parasoller på stranden. Bedst for rejsende, der ønsker en stilfuld boutique-base med en social atmosfære.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Beach club og pool er populære, med DJ og andre arrangementer, der tilføjer en livlig stemning; nogle suiter har rooftop plunge pools. Flere gæster nævner begrænset skygge eller parasoller på stranden.
Relaterede gæsteanmeldelser
10
FABIO DE SOUZA
19. jan. 2026
·
Overnattede 9 nætter
Nossa estadia no UMi Tulum foi simplesmente inesquecível. Desde a chegada até o check-out, tudo superou as expectativas. O hotel é lindo, com uma estrutura impecável, design elegante e integração perfeita com a natureza. As áreas comuns, beach club e piscina são excelentes. Ficamos em um quarto lindíssimo, de frente para o mar, muito confortável, espaçoso e com uma vista maravilhosa. A limpeza foi impecável durante toda a estadia. A comida é excelente, tanto no restaurante quanto no beach club. Pratos muito bem preparados, ingredientes frescos e um café da manhã delicioso à beira-mar. O atendimento merece destaque: toda a equipe é extremamente atenciosa e simpática. Um elogio especial para a Michele, que foi simplesmente incrível durante toda a nossa estadia — sempre atenciosa, eficiente e cuidando de cada detalhe para que tudo estivesse perfeito. Também destacamos o Oscar, Manuel e Jaime, sempre muito educados e prestativos. Outros nomes infelizmente não lembro, mas toda a equipe foi excepcional. O hotel também tem eventos muito bem organizados, com ótima vibe e público agradável. O UMi Tulum entrega a combinação perfeita de conforto, localização incrível, excelente gastronomia e atendimento impecável. Com certeza voltaremos e recomendamos sem pensar duas vezes.
Nossa estadia no UMi Tulum foi simplesmente inesquecível. Desde a chegada até o check-out, tudo superou as expectativas. O hotel é lindo, com uma estrutura impecável, design elegante e integração perfeita com a natureza. As áreas comuns, beach club e piscina são excelentes. Ficamos em um quarto lindíssimo, de frente para o mar, muito confortável, espaçoso e com uma vista maravilhosa. A limpeza foi impecável durante toda a estadia. A comida é excelente, tanto no restaurante quanto no beach club. Pratos muito bem preparados, ingredientes frescos e um café da manhã delicioso à beira-mar. O atendimento merece destaque: toda a equipe é extremamente atenciosa e simpática. Um elogio especial para a Michele, que foi simplesmente incrível durante toda a nossa estadia — sempre atenciosa, eficiente e cuidando de cada detalhe para que tudo estivesse perfeito. Também destacamos o Oscar, Manuel e Jaime, sempre muito educados e prestativos. Outros nomes infelizmente não lembro, mas toda a equipe foi excepcional. O hotel também tem eventos muito bem organizados, com ótima vibe e público agradável. O UMi Tulum entrega a combinação perfeita de conforto, localização incrível, excelente gastronomia e atendimento impecável. Com certeza voltaremos e recomendamos sem pensar duas vezes.
10
Emmanuel
27. mar. 2024
·
Overnattede 2 nætter
Amazing 6 room boutique hotel located beach front, rooms are big and has a rooftop pool with a great view of the ocean
Amazing 6 room boutique hotel located beach front, rooms are big and has a rooftop pool with a great view of the ocean
10
Sunita
14. okt. 2025
·
Overnattede 5 nætter
The hotel is very well located in Tulum beach, with direct access to the beach. The staff are really friendly and helpful, as soon as we arrived we were greeted with a very warm welcome from Eliseo, and every member of staff from the concierge team to the restaurant team were always friendly and helpful. I really liked how they communicate with you via WhatsApp before you arrive and during your stay, which is very convenient. Our room was beautiful and relaxing with sea views. Breakfast was included and it was a generous breakfast with fruit and yoghurt plus another breakfast meal on top, also juice and coffees included. We appreciated the long breakfast hours from 8am-1pm so we could take our time and relax. The food is very good quality and reasonable prices in the area. They really take care of nature and are animal friendly, caring for their environment. If there was 1 thing to advise to the hotel I would suggest to have umbrellas for the beach beds. When we laid on the beach, there was no umbrellas for shade so we had to move under a tree. Thank you to the Umi team for making it a great stay.
The hotel is very well located in Tulum beach, with direct access to the beach. The staff are really friendly and helpful, as soon as we arrived we were greeted with a very warm welcome from Eliseo, and every member of staff from the concierge team to the restaurant team were always friendly and helpful. I really liked how they communicate with you via WhatsApp before you arrive and during your stay, which is very convenient. Our room was beautiful and relaxing with sea views. Breakfast was included and it was a generous breakfast with fruit and yoghurt plus another breakfast meal on top, also juice and coffees included. We appreciated the long breakfast hours from 8am-1pm so we could take our time and relax. The food is very good quality and reasonable prices in the area. They really take care of nature and are animal friendly, caring for their environment. If there was 1 thing to advise to the hotel I would suggest to have umbrellas for the beach beds. When we laid on the beach, there was no umbrellas for shade so we had to move under a tree. Thank you to the Umi team for making it a great stay.
10
Shire
18. apr. 2025
·
Overnattede 1 nat
Had a great experience. Good food, drinks, and vibes with DJ and «party» right at the beach. Highly recommended. Would like to highlight the great staff Elisio, Arantxa, Diego, and Ricardo
Had a great experience. Good food, drinks, and vibes with DJ and «party» right at the beach. Highly recommended. Would like to highlight the great staff Elisio, Arantxa, Diego, and Ricardo
10
Joud
18. apr. 2025
·
Overnattede 4 nætter
I usually only book places with a 9 rating, so I got lucky this time when my filter wasn’t even on. The hotel looked amazing, and when I read the reviews, I saw some people oddly complaining that kids weren’t allowed—even though it’s clearly an adults-only hotel. Others mentioned the music on weekends from the beach club—but honestly, that’s exactly what made it perfect for us. During the weekdays, it was quiet and felt super luxurious with no music, just peaceful vibes. We had a beachfront room with a private pool, free parking, and breakfast included—it almost felt too good to be true, but it wasn’t. The beach club right at the edge of our pool felt like real luxury, and while it might not be for everyone, it was definitely our kind of vibe. The whole operation runs smoothly, the upkeep is excellent—they even clean and rearrange the beach furniture daily. Breakfast had both hearty and light options, with fresh juices and a great coffee selection. The staff was super friendly, multilingual, and easy to reach, which made us feel really welcome and safe. They host daily events like Pilates and volleyball, and the Sunday beach club was lively and fun. Between the convenience, comfort, and direct beach access, it was just an all-around amazing experience.
I usually only book places with a 9 rating, so I got lucky this time when my filter wasn’t even on. The hotel looked amazing, and when I read the reviews, I saw some people oddly complaining that kids weren’t allowed—even though it’s clearly an adults-only hotel. Others mentioned the music on weekends from the beach club—but honestly, that’s exactly what made it perfect for us. During the weekdays, it was quiet and felt super luxurious with no music, just peaceful vibes. We had a beachfront room with a private pool, free parking, and breakfast included—it almost felt too good to be true, but it wasn’t. The beach club right at the edge of our pool felt like real luxury, and while it might not be for everyone, it was definitely our kind of vibe. The whole operation runs smoothly, the upkeep is excellent—they even clean and rearrange the beach furniture daily. Breakfast had both hearty and light options, with fresh juices and a great coffee selection. The staff was super friendly, multilingual, and easy to reach, which made us feel really welcome and safe. They host daily events like Pilates and volleyball, and the Sunday beach club was lively and fun. Between the convenience, comfort, and direct beach access, it was just an all-around amazing experience.
10
Meredith
6. okt. 2025
·
Overnattede 4 nætter
We absolutely loved our syay at Umi tulum. The staff was so kind and accommodating, they even upgraded our room to a beautiful beach front room ! Breakfasts each morning were delicious and cooked to order. The d.j sets at 2pm each day were a great vibe. We feel so lucky to have stayed at this beautiful property.
We absolutely loved our syay at Umi tulum. The staff was so kind and accommodating, they even upgraded our room to a beautiful beach front room ! Breakfasts each morning were delicious and cooked to order. The d.j sets at 2pm each day were a great vibe. We feel so lucky to have stayed at this beautiful property.
10
William
18. jun. 2024
·
Overnattede 3 nætter
We went with a group of friends to celebrate my Birthday in May. I took a chance since it was just opened months before but so glad I did. The Hotel is located perfectly if you want be able walk to the best restaurants without being in the loud party area. Our rooms were specular with ocean views so convenient to the beach. The top floor unit is amazing to have your friends over for cocktails before dinner. They had a dj the day we checked in and a roof top party during our stay. Staff was very accommodating and did a great job keeping us hydrated, full and happy;) The breakfast that is included was exceptional and we ordered the Ceviche every day for lunch. The only thing I would suggest is adding more seating and umbrellas at the beach. Other than that 10/10 stay!
We went with a group of friends to celebrate my Birthday in May. I took a chance since it was just opened months before but so glad I did. The Hotel is located perfectly if you want be able walk to the best restaurants without being in the loud party area. Our rooms were specular with ocean views so convenient to the beach. The top floor unit is amazing to have your friends over for cocktails before dinner. They had a dj the day we checked in and a roof top party during our stay. Staff was very accommodating and did a great job keeping us hydrated, full and happy;) The breakfast that is included was exceptional and we ordered the Ceviche every day for lunch. The only thing I would suggest is adding more seating and umbrellas at the beach. Other than that 10/10 stay!
10
Donnisha
9. jun. 2025
·
Overnattede 5 nætter
I LOVED the property and the room. Perfect for solo travelers (like myself) and romantic getaways. The location was in the middle of what I like to call Hotel Row. It is like the Vegas strip but between the ocean and jungle. It is walking distance to restaurants and shops. The staff (Arantxa, Diego, Carlos, Ricardo, and Eliseo) were well organized and prepared. They provided menus ahead of my arrival. Breakfast was delicious and the food is good. The staff assisted in arranging my transportation to and from the hotel as well as my excursions: 1) Tulum Mayans and 2) Cenotes, which was the highlight of my trip. During my stay the hotel hosted a party featuring a Tulum favorite DJ and the last night of my stay they hosted a movie night (The Pursuit of Happyness). I will definitely return again whether alone, with a bae, or with family/friends.
I LOVED the property and the room. Perfect for solo travelers (like myself) and romantic getaways. The location was in the middle of what I like to call Hotel Row. It is like the Vegas strip but between the ocean and jungle. It is walking distance to restaurants and shops. The staff (Arantxa, Diego, Carlos, Ricardo, and Eliseo) were well organized and prepared. They provided menus ahead of my arrival. Breakfast was delicious and the food is good. The staff assisted in arranging my transportation to and from the hotel as well as my excursions: 1) Tulum Mayans and 2) Cenotes, which was the highlight of my trip. During my stay the hotel hosted a party featuring a Tulum favorite DJ and the last night of my stay they hosted a movie night (The Pursuit of Happyness). I will definitely return again whether alone, with a bae, or with family/friends.
10
Rodrigo
12. maj 2025
·
Overnattede 4 nætter
El hotel Umi superó nuestras expectativas, es un hotel relativamente nuevo que se nota le están dando mantenimiento constantemente. Las habitaciones son muy amplias con un diseño increíble. Nuestra habitación que elegimos es la rooftop with ocean view , es enorme el espacio que tienes en el roof con tu alberca privada y una vista increíble al mar, no nos esperábamos que estuviera así; lo disfrutamos muchísimo. El beach club del hotel tiene muy buena música y el servicio excelente. El desayuno es muy bueno y lo sirven todos los días hasta la 1 pm , la comida del hotel buenísima y los precios muy accesibles. La ubicación del hotel es perfecta , está a unos cuantos pasos de los mejores restaurantes para salir a cenar ( ejemplo: hartwood , casa banana, arca) todo a 5 minutos caminando. El servicio de todos los trabajadores del hotel es excepciónal , mención especial para José Luis y Manuel en restaurante y Eliseo en recepción Regresaremos pronto a Umi !
El hotel Umi superó nuestras expectativas, es un hotel relativamente nuevo que se nota le están dando mantenimiento constantemente. Las habitaciones son muy amplias con un diseño increíble. Nuestra habitación que elegimos es la rooftop with ocean view , es enorme el espacio que tienes en el roof con tu alberca privada y una vista increíble al mar, no nos esperábamos que estuviera así; lo disfrutamos muchísimo. El beach club del hotel tiene muy buena música y el servicio excelente. El desayuno es muy bueno y lo sirven todos los días hasta la 1 pm , la comida del hotel buenísima y los precios muy accesibles. La ubicación del hotel es perfecta , está a unos cuantos pasos de los mejores restaurantes para salir a cenar ( ejemplo: hartwood , casa banana, arca) todo a 5 minutos caminando. El servicio de todos los trabajadores del hotel es excepciónal , mención especial para José Luis y Manuel en restaurante y Eliseo en recepción Regresaremos pronto a Umi !
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Renligheden roses konsekvent i værelser og fællesområder, og rengøringen beskrives som omhyggelig, og strandene holdes pæne. Kun isolerede tilfælde af skimmel nævnes.
Relaterede gæsteanmeldelser
10
FABIO DE SOUZA
19. jan. 2026
·
Overnattede 9 nætter
Nossa estadia no UMi Tulum foi simplesmente inesquecível. Desde a chegada até o check-out, tudo superou as expectativas. O hotel é lindo, com uma estrutura impecável, design elegante e integração perfeita com a natureza. As áreas comuns, beach club e piscina são excelentes. Ficamos em um quarto lindíssimo, de frente para o mar, muito confortável, espaçoso e com uma vista maravilhosa. A limpeza foi impecável durante toda a estadia. A comida é excelente, tanto no restaurante quanto no beach club. Pratos muito bem preparados, ingredientes frescos e um café da manhã delicioso à beira-mar. O atendimento merece destaque: toda a equipe é extremamente atenciosa e simpática. Um elogio especial para a Michele, que foi simplesmente incrível durante toda a nossa estadia — sempre atenciosa, eficiente e cuidando de cada detalhe para que tudo estivesse perfeito. Também destacamos o Oscar, Manuel e Jaime, sempre muito educados e prestativos. Outros nomes infelizmente não lembro, mas toda a equipe foi excepcional. O hotel também tem eventos muito bem organizados, com ótima vibe e público agradável. O UMi Tulum entrega a combinação perfeita de conforto, localização incrível, excelente gastronomia e atendimento impecável. Com certeza voltaremos e recomendamos sem pensar duas vezes.
Nossa estadia no UMi Tulum foi simplesmente inesquecível. Desde a chegada até o check-out, tudo superou as expectativas. O hotel é lindo, com uma estrutura impecável, design elegante e integração perfeita com a natureza. As áreas comuns, beach club e piscina são excelentes. Ficamos em um quarto lindíssimo, de frente para o mar, muito confortável, espaçoso e com uma vista maravilhosa. A limpeza foi impecável durante toda a estadia. A comida é excelente, tanto no restaurante quanto no beach club. Pratos muito bem preparados, ingredientes frescos e um café da manhã delicioso à beira-mar. O atendimento merece destaque: toda a equipe é extremamente atenciosa e simpática. Um elogio especial para a Michele, que foi simplesmente incrível durante toda a nossa estadia — sempre atenciosa, eficiente e cuidando de cada detalhe para que tudo estivesse perfeito. Também destacamos o Oscar, Manuel e Jaime, sempre muito educados e prestativos. Outros nomes infelizmente não lembro, mas toda a equipe foi excepcional. O hotel também tem eventos muito bem organizados, com ótima vibe e público agradável. O UMi Tulum entrega a combinação perfeita de conforto, localização incrível, excelente gastronomia e atendimento impecável. Com certeza voltaremos e recomendamos sem pensar duas vezes.
10
erinn
27. nov. 2025
·
Overnattede 3 nætter
This place is so special. It is absolutely beautiful and the staff are incredible and so attentive. My fiancée and I stayed here mid November and the beach and water were so clean. The food and drinks were beyond delicious. Special thank you to Ricardo who made our stay at Umi extra enjoyable and upgraded our room. We will miss this place but definitely be back ❤️
This place is so special. It is absolutely beautiful and the staff are incredible and so attentive. My fiancée and I stayed here mid November and the beach and water were so clean. The food and drinks were beyond delicious. Special thank you to Ricardo who made our stay at Umi extra enjoyable and upgraded our room. We will miss this place but definitely be back ❤️
10
brandi
11. jul. 2025
·
Overnattede 5 nætter
I cannot say enough good things about this boutique hotel – it completely exceeded my expectations and made my trip to Tulum unforgettable. From the moment I arrived, I was greeted with warmth and genuine hospitality. The staff made me feel more like a welcomed guest in their home than just a visitor. Every detail, from the fresh-squeezed juice at breakfast to the turn-down service with local touches, was thoughtful and intentional. The property itself is stunning – a perfect blend of natural jungle vibes and curated luxury. My room was beautifully designed. It was peaceful, quiet, and incredibly clean. The pool area is a dream: tranquil, well-kept, and surrounded by lush greenery. I spent hours lounging with a cocktail in hand, soaking in the calm energy. Breakfast was made to order every morning and featured fresh, local ingredients – don’t miss the chilaquiles! If you’re looking for a place with soul, style, and standout service, this is it. I’ve traveled a lot, and this place ranks among my top stays ever. Already dreaming about my return trip!
I cannot say enough good things about this boutique hotel – it completely exceeded my expectations and made my trip to Tulum unforgettable. From the moment I arrived, I was greeted with warmth and genuine hospitality. The staff made me feel more like a welcomed guest in their home than just a visitor. Every detail, from the fresh-squeezed juice at breakfast to the turn-down service with local touches, was thoughtful and intentional. The property itself is stunning – a perfect blend of natural jungle vibes and curated luxury. My room was beautifully designed. It was peaceful, quiet, and incredibly clean. The pool area is a dream: tranquil, well-kept, and surrounded by lush greenery. I spent hours lounging with a cocktail in hand, soaking in the calm energy. Breakfast was made to order every morning and featured fresh, local ingredients – don’t miss the chilaquiles! If you’re looking for a place with soul, style, and standout service, this is it. I’ve traveled a lot, and this place ranks among my top stays ever. Already dreaming about my return trip!
10
Aneil
25. maj 2025
·
Overnattede 1 nat
Great views , rooms are spacious and clean. All the staff are amazing with great food.
Great views , rooms are spacious and clean. All the staff are amazing with great food.
10
Tzachar
24. mar. 2025
·
Overnattede 5 nætter
We stayed at Umi Tulum for 5 nights and absolutely loved every moment. From the moment we arrived, we felt welcomed by the warm and friendly atmosphere. The vibe throughout the hotel is relaxing yet vibrant—perfect for a Tulum getaway. The rooms were beautifully designed, comfortable, and spotless. Every detail, from the decor to the cleanliness, was thoughtfully maintained. The food and drinks were top-notch—fresh, flavorful, and always satisfying. What really made our stay special was the staff. The concierge team was incredibly helpful with everything we needed, from activity recommendations to transportation. The restaurant staff was equally amazing—attentive, kind, and always going the extra mile to make sure we were taken care of. The onsite music sets created a fun, energetic ambiance without ever feeling overwhelming. It honestly felt like a little community—everyone from staff to guests felt like part of one big family. We can't wait to come back!
We stayed at Umi Tulum for 5 nights and absolutely loved every moment. From the moment we arrived, we felt welcomed by the warm and friendly atmosphere. The vibe throughout the hotel is relaxing yet vibrant—perfect for a Tulum getaway. The rooms were beautifully designed, comfortable, and spotless. Every detail, from the decor to the cleanliness, was thoughtfully maintained. The food and drinks were top-notch—fresh, flavorful, and always satisfying. What really made our stay special was the staff. The concierge team was incredibly helpful with everything we needed, from activity recommendations to transportation. The restaurant staff was equally amazing—attentive, kind, and always going the extra mile to make sure we were taken care of. The onsite music sets created a fun, energetic ambiance without ever feeling overwhelming. It honestly felt like a little community—everyone from staff to guests felt like part of one big family. We can't wait to come back!
10
William
18. jun. 2024
·
Overnattede 3 nætter
We went with a group of friends to celebrate my Birthday in May. I took a chance since it was just opened months before but so glad I did. The Hotel is located perfectly if you want be able walk to the best restaurants without being in the loud party area. Our rooms were specular with ocean views so convenient to the beach. The top floor unit is amazing to have your friends over for cocktails before dinner. They had a dj the day we checked in and a roof top party during our stay. Staff was very accommodating and did a great job keeping us hydrated, full and happy;) The breakfast that is included was exceptional and we ordered the Ceviche every day for lunch. The only thing I would suggest is adding more seating and umbrellas at the beach. Other than that 10/10 stay!
We went with a group of friends to celebrate my Birthday in May. I took a chance since it was just opened months before but so glad I did. The Hotel is located perfectly if you want be able walk to the best restaurants without being in the loud party area. Our rooms were specular with ocean views so convenient to the beach. The top floor unit is amazing to have your friends over for cocktails before dinner. They had a dj the day we checked in and a roof top party during our stay. Staff was very accommodating and did a great job keeping us hydrated, full and happy;) The breakfast that is included was exceptional and we ordered the Ceviche every day for lunch. The only thing I would suggest is adding more seating and umbrellas at the beach. Other than that 10/10 stay!
4
Rahel
13. nov. 2025
·
Overnattede 7 nætter
Overall service was not what we expected in that pricerange. Had to switch rooms because of mold. Werent aware of the party music at the weekends
Overall service was not what we expected in that pricerange. Had to switch rooms because of mold. Werent aware of the party music at the weekends
10
JESSICA
9. sep. 2025
·
Overnattede 5 nætter
We loved everything about this property, best staff. Communicated through Whatsapp and in person, i was informed about everything happening at the hotel. The hotel staff shared recommendations for example local restaurants around the hotel and even downtown. Some of the staff shared their favorite lagoons in the area too. The rooms were spacious and the common grounds was always clean. Food and drinks was delicious, we enjoyed the breakfast and the fresh ceviche.
We loved everything about this property, best staff. Communicated through Whatsapp and in person, i was informed about everything happening at the hotel. The hotel staff shared recommendations for example local restaurants around the hotel and even downtown. Some of the staff shared their favorite lagoons in the area too. The rooms were spacious and the common grounds was always clean. Food and drinks was delicious, we enjoyed the breakfast and the fresh ceviche.
10
Rodrigo
12. maj 2025
·
Overnattede 4 nætter
El hotel Umi superó nuestras expectativas, es un hotel relativamente nuevo que se nota le están dando mantenimiento constantemente. Las habitaciones son muy amplias con un diseño increíble. Nuestra habitación que elegimos es la rooftop with ocean view , es enorme el espacio que tienes en el roof con tu alberca privada y una vista increíble al mar, no nos esperábamos que estuviera así; lo disfrutamos muchísimo. El beach club del hotel tiene muy buena música y el servicio excelente. El desayuno es muy bueno y lo sirven todos los días hasta la 1 pm , la comida del hotel buenísima y los precios muy accesibles. La ubicación del hotel es perfecta , está a unos cuantos pasos de los mejores restaurantes para salir a cenar ( ejemplo: hartwood , casa banana, arca) todo a 5 minutos caminando. El servicio de todos los trabajadores del hotel es excepciónal , mención especial para José Luis y Manuel en restaurante y Eliseo en recepción Regresaremos pronto a Umi !
El hotel Umi superó nuestras expectativas, es un hotel relativamente nuevo que se nota le están dando mantenimiento constantemente. Las habitaciones son muy amplias con un diseño increíble. Nuestra habitación que elegimos es la rooftop with ocean view , es enorme el espacio que tienes en el roof con tu alberca privada y una vista increíble al mar, no nos esperábamos que estuviera así; lo disfrutamos muchísimo. El beach club del hotel tiene muy buena música y el servicio excelente. El desayuno es muy bueno y lo sirven todos los días hasta la 1 pm , la comida del hotel buenísima y los precios muy accesibles. La ubicación del hotel es perfecta , está a unos cuantos pasos de los mejores restaurantes para salir a cenar ( ejemplo: hartwood , casa banana, arca) todo a 5 minutos caminando. El servicio de todos los trabajadores del hotel es excepciónal , mención especial para José Luis y Manuel en restaurante y Eliseo en recepción Regresaremos pronto a Umi !
10
Jupin
17. jun. 2025
·
Overnattede 5 nætter
Our stay at this boutique hotel in Tulum was truly exceptional. The service, accommodations, and overall atmosphere far exceeded our expectations. Everything was immaculately clean — we even noticed staff scrubbing outdoor pillowcases, which speaks volumes about their dedication to hygiene. Housekeeping was consistently outstanding. The room was stylish, comfortable, and thoughtfully designed. Breakfast each morning was phenomenal — some of the best food we had during our entire trip. The staff made all the difference. Carlos was incredibly helpful, kind, and attentive — he went above and beyond in every interaction. Eliso was also wonderful — professional, welcoming, and clearly committed to ensuring guests have a great experience. We couldn’t have asked for a better place to stay. Highly recommend for anyone visiting Tulum.
Our stay at this boutique hotel in Tulum was truly exceptional. The service, accommodations, and overall atmosphere far exceeded our expectations. Everything was immaculately clean — we even noticed staff scrubbing outdoor pillowcases, which speaks volumes about their dedication to hygiene. Housekeeping was consistently outstanding. The room was stylish, comfortable, and thoughtfully designed. Breakfast each morning was phenomenal — some of the best food we had during our entire trip. The staff made all the difference. Carlos was incredibly helpful, kind, and attentive — he went above and beyond in every interaction. Eliso was also wonderful — professional, welcoming, and clearly committed to ensuring guests have a great experience. We couldn’t have asked for a better place to stay. Highly recommend for anyone visiting Tulum.
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Værelser
Værelserne er stilfulde, rummelige og har ofte havudsigt eller private/rooftop plunge pools. Nogle gæster rapporterer høj musik på eventdage og manglende basale ting som opbevaring, tv eller hårtørrer, samt lejlighedsvise vedligeholdelsesproblemer eller bygningsstøj.
Relaterede gæsteanmeldelser
10
Jordy
1. okt. 2025
·
Overnattede 6 nætter
Our room was the best beach view. We could walk out of our room onto the sand. There was a private room pool on our patio. All the staff was amazing. Ricardo at the front desk was so great and helpful in all our bookings. The food was so good we really only ate at the hotel. Our 6 day trip was simply perfect because of UMi hotel. I highly recomend them! Thanks to their fine staff!!
Our room was the best beach view. We could walk out of our room onto the sand. There was a private room pool on our patio. All the staff was amazing. Ricardo at the front desk was so great and helpful in all our bookings. The food was so good we really only ate at the hotel. Our 6 day trip was simply perfect because of UMi hotel. I highly recomend them! Thanks to their fine staff!!
10
FABIO DE SOUZA
19. jan. 2026
·
Overnattede 9 nætter
Nossa estadia no UMi Tulum foi simplesmente inesquecível. Desde a chegada até o check-out, tudo superou as expectativas. O hotel é lindo, com uma estrutura impecável, design elegante e integração perfeita com a natureza. As áreas comuns, beach club e piscina são excelentes. Ficamos em um quarto lindíssimo, de frente para o mar, muito confortável, espaçoso e com uma vista maravilhosa. A limpeza foi impecável durante toda a estadia. A comida é excelente, tanto no restaurante quanto no beach club. Pratos muito bem preparados, ingredientes frescos e um café da manhã delicioso à beira-mar. O atendimento merece destaque: toda a equipe é extremamente atenciosa e simpática. Um elogio especial para a Michele, que foi simplesmente incrível durante toda a nossa estadia — sempre atenciosa, eficiente e cuidando de cada detalhe para que tudo estivesse perfeito. Também destacamos o Oscar, Manuel e Jaime, sempre muito educados e prestativos. Outros nomes infelizmente não lembro, mas toda a equipe foi excepcional. O hotel também tem eventos muito bem organizados, com ótima vibe e público agradável. O UMi Tulum entrega a combinação perfeita de conforto, localização incrível, excelente gastronomia e atendimento impecável. Com certeza voltaremos e recomendamos sem pensar duas vezes.
Nossa estadia no UMi Tulum foi simplesmente inesquecível. Desde a chegada até o check-out, tudo superou as expectativas. O hotel é lindo, com uma estrutura impecável, design elegante e integração perfeita com a natureza. As áreas comuns, beach club e piscina são excelentes. Ficamos em um quarto lindíssimo, de frente para o mar, muito confortável, espaçoso e com uma vista maravilhosa. A limpeza foi impecável durante toda a estadia. A comida é excelente, tanto no restaurante quanto no beach club. Pratos muito bem preparados, ingredientes frescos e um café da manhã delicioso à beira-mar. O atendimento merece destaque: toda a equipe é extremamente atenciosa e simpática. Um elogio especial para a Michele, que foi simplesmente incrível durante toda a nossa estadia — sempre atenciosa, eficiente e cuidando de cada detalhe para que tudo estivesse perfeito. Também destacamos o Oscar, Manuel e Jaime, sempre muito educados e prestativos. Outros nomes infelizmente não lembro, mas toda a equipe foi excepcional. O hotel também tem eventos muito bem organizados, com ótima vibe e público agradável. O UMi Tulum entrega a combinação perfeita de conforto, localização incrível, excelente gastronomia e atendimento impecável. Com certeza voltaremos e recomendamos sem pensar duas vezes.
6
Semih
16. jan. 2025
·
Overnattede 10 nætter
Great location. Comfortable and modern room but missing any wardrobe to hang clothes or any drawers. Restaurant menu is very limited and almost no options for vegans.
Great location. Comfortable and modern room but missing any wardrobe to hang clothes or any drawers. Restaurant menu is very limited and almost no options for vegans.
10
Marco
26. apr. 2025
·
Overnattede 5 nætter
We really enjoyed our stay at UMI. The hotel is well located and close to some of the best restaurants in the zona hotelera so you don’t need a car/taxi. Overall the hotel looks amazing and it’s just jungle around you. The room is very well kept with modern minimalist furniture and open floor plan. The restaurant offer slightly pricy but great food with a mix of international dishes with a few Mexican gems. The staff is very welcoming and available. Sometimes it’s hard to get them if you’re staying at the beach club beach club as they don’t walk often around there. Considering the hotel has been open only for c 1 year, there are a few things to improve: 1) hairdryer (there are not as many as the rooms so one night we had to wait for someone else to finish using it which for the price we are paying for the room is not acceptable); 2) we often had to ask for a refill of the shampoo and shower gel as they are little and don’t allow more than 3 showers per day. The staff was very fast to take the additional ones to us though. 3) there are very few shady spots at the beach cloud which is not entirely convenient considering how strong the sun can be. 4) the prices of extra services (eg tours, massages, taxis) book via the hotel are extortionate and circa double what you can easily find outside.
We really enjoyed our stay at UMI. The hotel is well located and close to some of the best restaurants in the zona hotelera so you don’t need a car/taxi. Overall the hotel looks amazing and it’s just jungle around you. The room is very well kept with modern minimalist furniture and open floor plan. The restaurant offer slightly pricy but great food with a mix of international dishes with a few Mexican gems. The staff is very welcoming and available. Sometimes it’s hard to get them if you’re staying at the beach club beach club as they don’t walk often around there. Considering the hotel has been open only for c 1 year, there are a few things to improve: 1) hairdryer (there are not as many as the rooms so one night we had to wait for someone else to finish using it which for the price we are paying for the room is not acceptable); 2) we often had to ask for a refill of the shampoo and shower gel as they are little and don’t allow more than 3 showers per day. The staff was very fast to take the additional ones to us though. 3) there are very few shady spots at the beach cloud which is not entirely convenient considering how strong the sun can be. 4) the prices of extra services (eg tours, massages, taxis) book via the hotel are extortionate and circa double what you can easily find outside.
6
Eva
1. apr. 2025
·
Overnattede 4 nætter
The pictures definitely look better than the place . The private pools are not heated.
The pictures definitely look better than the place . The private pools are not heated.
2
Darren
15. dec. 2024
·
Overnattede 4 nætter
I could not believe that they did not notify of construction in front of my beachfront suite prior to my check in. At check in they told me it would only last one day and they kept saying just a little more time. They worked until midnight and started at 7:30am with saws and hammering. I had to check out early and move to another hotel after 2.5 days there because it was so loud. Terrible customer service… Separate from that, the hotel is already showing its age. The private rooftop deck of my suite was not well maintained, the plants were dead and the cement was cracking. Honestly I would not recommend this hotel given how they handled things.
I could not believe that they did not notify of construction in front of my beachfront suite prior to my check in. At check in they told me it would only last one day and they kept saying just a little more time. They worked until midnight and started at 7:30am with saws and hammering. I had to check out early and move to another hotel after 2.5 days there because it was so loud. Terrible customer service… Separate from that, the hotel is already showing its age. The private rooftop deck of my suite was not well maintained, the plants were dead and the cement was cracking. Honestly I would not recommend this hotel given how they handled things.
10
Aneil
25. maj 2025
·
Overnattede 1 nat
Great views , rooms are spacious and clean. All the staff are amazing with great food.
Great views , rooms are spacious and clean. All the staff are amazing with great food.
4
Alisa
29. sep. 2025
·
Overnattede 4 nætter
Diego & ricardo were amazing! Diego did what he could to aleviate all inconveniences of the room! However, they still remained. Fromthe ceilingn room leaking down drips of water, to No hot water whatsoever. To shower water running into bathroom floor due to no door or cover, ,the door itself to the room made out of wood in a way that leaves it opned and not sealed to block any mosquitoes/outside insects that disturbed our sleep and uncomfortableness! We paid for a birthday arrangement that came out as nice as the Sun allowed but still grateful to diego above all! Did offer upgrade room but we did not want the darker colors that came with it. Ours was bright and light. Just very poor Management from whomever!
Diego & ricardo were amazing! Diego did what he could to aleviate all inconveniences of the room! However, they still remained. Fromthe ceilingn room leaking down drips of water, to No hot water whatsoever. To shower water running into bathroom floor due to no door or cover, ,the door itself to the room made out of wood in a way that leaves it opned and not sealed to block any mosquitoes/outside insects that disturbed our sleep and uncomfortableness! We paid for a birthday arrangement that came out as nice as the Sun allowed but still grateful to diego above all! Did offer upgrade room but we did not want the darker colors that came with it. Ours was bright and light. Just very poor Management from whomever!
10
Annik
22. nov. 2025
·
Overnattede 7 nætter
We had a great stay, the room ocean view with rooftop was amazing and the staff was very nice making sure our vacation was perfect, thank you for a great week!
We had a great stay, the room ocean view with rooftop was amazing and the staff was very nice making sure our vacation was perfect, thank you for a great week!
4
LaTodd
10. mar. 2025
·
Overnattede 4 nætter
Disappointing Stay – Not Worth the Price, But Excellent Staff We booked a four-night stay at Umi Hotel Tulum but ended up leaving after just one night due to the lack of basic room amenities. For the price, the room was simply unacceptable—no TV, no chairs, and no place to hang clothes. The Garden Suite felt like a prison camp, surrounded by concrete walls, water stains, and a view of another wall with a dying palm tree. The room also had a stale smell, which made the experience even worse. The one saving grace was the staff—they were outstanding. Although they couldn’t change our room, they handled the situation with professionalism and even provided us with a credit for a future stay if we decide to revisit, which was a very classy gesture. If you’re looking for a beachfront location, Umi is well-situated and close to many attractions. However, unless you book a Master Suite with a swim-out, the cost simply isn’t justified. On top of that, they require an additional $500 deposit, which wasn’t clearly communicated upfront. Overall, while the hotel itself was disappointing and not as advertised, the staff went above and beyond to make things right.
Disappointing Stay – Not Worth the Price, But Excellent Staff We booked a four-night stay at Umi Hotel Tulum but ended up leaving after just one night due to the lack of basic room amenities. For the price, the room was simply unacceptable—no TV, no chairs, and no place to hang clothes. The Garden Suite felt like a prison camp, surrounded by concrete walls, water stains, and a view of another wall with a dying palm tree. The room also had a stale smell, which made the experience even worse. The one saving grace was the staff—they were outstanding. Although they couldn’t change our room, they handled the situation with professionalism and even provided us with a credit for a future stay if we decide to revisit, which was a very classy gesture. If you’re looking for a beachfront location, Umi is well-situated and close to many attractions. However, unless you book a Master Suite with a swim-out, the cost simply isn’t justified. On top of that, they require an additional $500 deposit, which wasn’t clearly communicated upfront. Overall, while the hotel itself was disappointing and not as advertised, the staff went above and beyond to make things right.
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Service
Servicen er enestående, med venligt, opmærksomt personale og hurtig WhatsApp-kommunikation, som ofte fremhæves. Et par gæster nævner mangler i ledelsen, herunder dårlig håndtering af støj, en tyverihændelse og uenigheder om gebyrer.
Relaterede gæsteanmeldelser
10
Andrew
14. sep. 2025
·
Overnattede 1 nat
This hotel is spectacular. When we were there, it was a little bit quiet, but that was perfect because we had a lot of one-on-one attention from the staff and they really took extra care to make sure that we were very comfortable. Riccardo at the front desk was an exceptional host. Highly recommend.
This hotel is spectacular. When we were there, it was a little bit quiet, but that was perfect because we had a lot of one-on-one attention from the staff and they really took extra care to make sure that we were very comfortable. Riccardo at the front desk was an exceptional host. Highly recommend.
10
Sheila
19. aug. 2025
·
Overnattede 3 nætter
Wow where do I begin. From check in to Check out. I had a wonderful experience. My ocean front room … I have never had anything like it before… two words to describe this place : PEACE & TRANQUILITY. This was my first time doing a Solo trip and I couldn’t have picked a better place. (I was debating between here and Be tulum, so happy I chose this place !!) it’s a lot more private and intimate. Not only was the staff attentive but they also made me feel very safe. Being able to communicate via WhatsApp was a major plus. Response time any time of the day also impressive. To add on … the food on property … OMG BOTH restaurant and cafe .. *chefs kiss* the salmon dish (MUST TRY!!) and the French dip sandwich !!!!!! I cannot brag enough. Also must try, the date and banana toast at the Bi polar cafe !!! I could go on and on but I’m sure you get it. Last but not least, THANK YOU to Diego and Ricardo !! Who were both super amazing and there to help from check in to check out. As a solo female traveler it felt good to feel safe in a place I have never been. I appreciate it and can’t wait to return !!!
Wow where do I begin. From check in to Check out. I had a wonderful experience. My ocean front room … I have never had anything like it before… two words to describe this place : PEACE & TRANQUILITY. This was my first time doing a Solo trip and I couldn’t have picked a better place. (I was debating between here and Be tulum, so happy I chose this place !!) it’s a lot more private and intimate. Not only was the staff attentive but they also made me feel very safe. Being able to communicate via WhatsApp was a major plus. Response time any time of the day also impressive. To add on … the food on property … OMG BOTH restaurant and cafe .. *chefs kiss* the salmon dish (MUST TRY!!) and the French dip sandwich !!!!!! I cannot brag enough. Also must try, the date and banana toast at the Bi polar cafe !!! I could go on and on but I’m sure you get it. Last but not least, THANK YOU to Diego and Ricardo !! Who were both super amazing and there to help from check in to check out. As a solo female traveler it felt good to feel safe in a place I have never been. I appreciate it and can’t wait to return !!!
10
FABIO DE SOUZA
19. jan. 2026
·
Overnattede 9 nætter
Nossa estadia no UMi Tulum foi simplesmente inesquecível. Desde a chegada até o check-out, tudo superou as expectativas. O hotel é lindo, com uma estrutura impecável, design elegante e integração perfeita com a natureza. As áreas comuns, beach club e piscina são excelentes. Ficamos em um quarto lindíssimo, de frente para o mar, muito confortável, espaçoso e com uma vista maravilhosa. A limpeza foi impecável durante toda a estadia. A comida é excelente, tanto no restaurante quanto no beach club. Pratos muito bem preparados, ingredientes frescos e um café da manhã delicioso à beira-mar. O atendimento merece destaque: toda a equipe é extremamente atenciosa e simpática. Um elogio especial para a Michele, que foi simplesmente incrível durante toda a nossa estadia — sempre atenciosa, eficiente e cuidando de cada detalhe para que tudo estivesse perfeito. Também destacamos o Oscar, Manuel e Jaime, sempre muito educados e prestativos. Outros nomes infelizmente não lembro, mas toda a equipe foi excepcional. O hotel também tem eventos muito bem organizados, com ótima vibe e público agradável. O UMi Tulum entrega a combinação perfeita de conforto, localização incrível, excelente gastronomia e atendimento impecável. Com certeza voltaremos e recomendamos sem pensar duas vezes.
Nossa estadia no UMi Tulum foi simplesmente inesquecível. Desde a chegada até o check-out, tudo superou as expectativas. O hotel é lindo, com uma estrutura impecável, design elegante e integração perfeita com a natureza. As áreas comuns, beach club e piscina são excelentes. Ficamos em um quarto lindíssimo, de frente para o mar, muito confortável, espaçoso e com uma vista maravilhosa. A limpeza foi impecável durante toda a estadia. A comida é excelente, tanto no restaurante quanto no beach club. Pratos muito bem preparados, ingredientes frescos e um café da manhã delicioso à beira-mar. O atendimento merece destaque: toda a equipe é extremamente atenciosa e simpática. Um elogio especial para a Michele, que foi simplesmente incrível durante toda a nossa estadia — sempre atenciosa, eficiente e cuidando de cada detalhe para que tudo estivesse perfeito. Também destacamos o Oscar, Manuel e Jaime, sempre muito educados e prestativos. Outros nomes infelizmente não lembro, mas toda a equipe foi excepcional. O hotel também tem eventos muito bem organizados, com ótima vibe e público agradável. O UMi Tulum entrega a combinação perfeita de conforto, localização incrível, excelente gastronomia e atendimento impecável. Com certeza voltaremos e recomendamos sem pensar duas vezes.
10
erinn
27. nov. 2025
·
Overnattede 3 nætter
This place is so special. It is absolutely beautiful and the staff are incredible and so attentive. My fiancée and I stayed here mid November and the beach and water were so clean. The food and drinks were beyond delicious. Special thank you to Ricardo who made our stay at Umi extra enjoyable and upgraded our room. We will miss this place but definitely be back ❤️
This place is so special. It is absolutely beautiful and the staff are incredible and so attentive. My fiancée and I stayed here mid November and the beach and water were so clean. The food and drinks were beyond delicious. Special thank you to Ricardo who made our stay at Umi extra enjoyable and upgraded our room. We will miss this place but definitely be back ❤️
10
Sunita
14. okt. 2025
·
Overnattede 5 nætter
The hotel is very well located in Tulum beach, with direct access to the beach. The staff are really friendly and helpful, as soon as we arrived we were greeted with a very warm welcome from Eliseo, and every member of staff from the concierge team to the restaurant team were always friendly and helpful. I really liked how they communicate with you via WhatsApp before you arrive and during your stay, which is very convenient. Our room was beautiful and relaxing with sea views. Breakfast was included and it was a generous breakfast with fruit and yoghurt plus another breakfast meal on top, also juice and coffees included. We appreciated the long breakfast hours from 8am-1pm so we could take our time and relax. The food is very good quality and reasonable prices in the area. They really take care of nature and are animal friendly, caring for their environment. If there was 1 thing to advise to the hotel I would suggest to have umbrellas for the beach beds. When we laid on the beach, there was no umbrellas for shade so we had to move under a tree. Thank you to the Umi team for making it a great stay.
The hotel is very well located in Tulum beach, with direct access to the beach. The staff are really friendly and helpful, as soon as we arrived we were greeted with a very warm welcome from Eliseo, and every member of staff from the concierge team to the restaurant team were always friendly and helpful. I really liked how they communicate with you via WhatsApp before you arrive and during your stay, which is very convenient. Our room was beautiful and relaxing with sea views. Breakfast was included and it was a generous breakfast with fruit and yoghurt plus another breakfast meal on top, also juice and coffees included. We appreciated the long breakfast hours from 8am-1pm so we could take our time and relax. The food is very good quality and reasonable prices in the area. They really take care of nature and are animal friendly, caring for their environment. If there was 1 thing to advise to the hotel I would suggest to have umbrellas for the beach beds. When we laid on the beach, there was no umbrellas for shade so we had to move under a tree. Thank you to the Umi team for making it a great stay.
10
Andy
15. jan. 2026
·
Overnattede 1 nat
Concierge Ricardo war super nett und hilfsbereit. Schönes Zimmer, gutes Essen.
Concierge Ricardo war super nett und hilfsbereit. Schönes Zimmer, gutes Essen.
10
Tzachar
24. mar. 2025
·
Overnattede 5 nætter
We stayed at Umi Tulum for 5 nights and absolutely loved every moment. From the moment we arrived, we felt welcomed by the warm and friendly atmosphere. The vibe throughout the hotel is relaxing yet vibrant—perfect for a Tulum getaway. The rooms were beautifully designed, comfortable, and spotless. Every detail, from the decor to the cleanliness, was thoughtfully maintained. The food and drinks were top-notch—fresh, flavorful, and always satisfying. What really made our stay special was the staff. The concierge team was incredibly helpful with everything we needed, from activity recommendations to transportation. The restaurant staff was equally amazing—attentive, kind, and always going the extra mile to make sure we were taken care of. The onsite music sets created a fun, energetic ambiance without ever feeling overwhelming. It honestly felt like a little community—everyone from staff to guests felt like part of one big family. We can't wait to come back!
We stayed at Umi Tulum for 5 nights and absolutely loved every moment. From the moment we arrived, we felt welcomed by the warm and friendly atmosphere. The vibe throughout the hotel is relaxing yet vibrant—perfect for a Tulum getaway. The rooms were beautifully designed, comfortable, and spotless. Every detail, from the decor to the cleanliness, was thoughtfully maintained. The food and drinks were top-notch—fresh, flavorful, and always satisfying. What really made our stay special was the staff. The concierge team was incredibly helpful with everything we needed, from activity recommendations to transportation. The restaurant staff was equally amazing—attentive, kind, and always going the extra mile to make sure we were taken care of. The onsite music sets created a fun, energetic ambiance without ever feeling overwhelming. It honestly felt like a little community—everyone from staff to guests felt like part of one big family. We can't wait to come back!
2
Hannah
9. apr. 2025
·
Overnattede 3 nætter
When I arrived, I was told my room wasn’t ready and was instructed to leave my bags at the front desk. Within 15 minutes, my friend’s passport and $420 in cash were stolen from her bag. The front desk was completely unattended at the time, and the hotel’s CCTV system was not recording. The hotel staff refused to take responsibility or help me file a report—I had to go to the police on my own. I’ve attached the police report for your reference. I booked this stay expecting a basic level of safety and service. Unfortunately, due to negligence on the hotel’s part, we experienced a serious loss, and it deeply impacted our trip.
When I arrived, I was told my room wasn’t ready and was instructed to leave my bags at the front desk. Within 15 minutes, my friend’s passport and $420 in cash were stolen from her bag. The front desk was completely unattended at the time, and the hotel’s CCTV system was not recording. The hotel staff refused to take responsibility or help me file a report—I had to go to the police on my own. I’ve attached the police report for your reference. I booked this stay expecting a basic level of safety and service. Unfortunately, due to negligence on the hotel’s part, we experienced a serious loss, and it deeply impacted our trip.
10
JESSICA
9. sep. 2025
·
Overnattede 5 nætter
We loved everything about this property, best staff. Communicated through Whatsapp and in person, i was informed about everything happening at the hotel. The hotel staff shared recommendations for example local restaurants around the hotel and even downtown. Some of the staff shared their favorite lagoons in the area too. The rooms were spacious and the common grounds was always clean. Food and drinks was delicious, we enjoyed the breakfast and the fresh ceviche.
We loved everything about this property, best staff. Communicated through Whatsapp and in person, i was informed about everything happening at the hotel. The hotel staff shared recommendations for example local restaurants around the hotel and even downtown. Some of the staff shared their favorite lagoons in the area too. The rooms were spacious and the common grounds was always clean. Food and drinks was delicious, we enjoyed the breakfast and the fresh ceviche.
6
Emily
9. jan. 2025
·
Overnattede 5 nætter
First, I want to commend the exceptional wait staff, whose attentiveness and welcoming nature stood out. The food and drinks at the hotel/beach club were lovely, and the stunning architecture and interior design met my expectations as a designer myself. However, my overall experience was marred by management issues. Upon arrival, I was informed I had been “upgraded” to a beachfront room with a private pool, which turned out to be a downgrade—priced roughly £50 less per night than my original Master Suite booking. Moreover, UMI operates as a party hotel, which wasn't clearly communicated. My friend and I love to rave, but the noise level was excessive. On New Year’s Eve, the party stretched from 6 PM to 1 AM, followed by an afterparty from 5.30am to 3 PM the next day, leaving us with over 24 hours of no sleep. Despite multiple complaints to management, to Jorge the Director, the noise continued daily and nightly. The most distressing incident occurred when we returned after a night out to find the hotel locked, with no staff available. After two hours of trying to gain access, we had to gain access through another hotel but there was no follow-up from management beyond an apology. This incident caused us to miss a privately booked excursion and additional costs. Other issues included a flooded shower, no bathroom curtains despite the visibility, and no hairdryer which are basic amenities.
First, I want to commend the exceptional wait staff, whose attentiveness and welcoming nature stood out. The food and drinks at the hotel/beach club were lovely, and the stunning architecture and interior design met my expectations as a designer myself. However, my overall experience was marred by management issues. Upon arrival, I was informed I had been “upgraded” to a beachfront room with a private pool, which turned out to be a downgrade—priced roughly £50 less per night than my original Master Suite booking. Moreover, UMI operates as a party hotel, which wasn't clearly communicated. My friend and I love to rave, but the noise level was excessive. On New Year’s Eve, the party stretched from 6 PM to 1 AM, followed by an afterparty from 5.30am to 3 PM the next day, leaving us with over 24 hours of no sleep. Despite multiple complaints to management, to Jorge the Director, the noise continued daily and nightly. The most distressing incident occurred when we returned after a night out to find the hotel locked, with no staff available. After two hours of trying to gain access, we had to gain access through another hotel but there was no follow-up from management beyond an apology. This incident caused us to miss a privately booked excursion and additional costs. Other issues included a flooded shower, no bathroom curtains despite the visibility, and no hairdryer which are basic amenities.
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Lokation
Beliggenheden ved stranden i Tulum Hotel Zone er praktisk og i gåafstand til mange af de bedste restauranter og spillesteder. Direkte adgang til stranden er bredt værdsat.
Relaterede gæsteanmeldelser
10
Man
27. jun. 2025
·
Overnattede 2 nætter
It’s a small boutique hotel, people are really friendly, great location
It’s a small boutique hotel, people are really friendly, great location
10
Donald
11. apr. 2025
·
Overnattede 5 nætter
Beautiful hotel right in the heart of Tulum. You can walk to all the hotspots in South Tulum. The room was stunning, and the staff was attentive and friendly communicated via WhatsApp for all our needs during our stay, including setting up transportation to and from the airport can’t wait to be back!
Beautiful hotel right in the heart of Tulum. You can walk to all the hotspots in South Tulum. The room was stunning, and the staff was attentive and friendly communicated via WhatsApp for all our needs during our stay, including setting up transportation to and from the airport can’t wait to be back!
8
Ana Belen Gutierrez de Velasco
26. mar. 2025
·
Overnattede 2 nætter
Muy buena ubicación
Muy buena ubicación
10
Marco
26. apr. 2025
·
Overnattede 5 nætter
We really enjoyed our stay at UMI. The hotel is well located and close to some of the best restaurants in the zona hotelera so you don’t need a car/taxi. Overall the hotel looks amazing and it’s just jungle around you. The room is very well kept with modern minimalist furniture and open floor plan. The restaurant offer slightly pricy but great food with a mix of international dishes with a few Mexican gems. The staff is very welcoming and available. Sometimes it’s hard to get them if you’re staying at the beach club beach club as they don’t walk often around there. Considering the hotel has been open only for c 1 year, there are a few things to improve: 1) hairdryer (there are not as many as the rooms so one night we had to wait for someone else to finish using it which for the price we are paying for the room is not acceptable); 2) we often had to ask for a refill of the shampoo and shower gel as they are little and don’t allow more than 3 showers per day. The staff was very fast to take the additional ones to us though. 3) there are very few shady spots at the beach cloud which is not entirely convenient considering how strong the sun can be. 4) the prices of extra services (eg tours, massages, taxis) book via the hotel are extortionate and circa double what you can easily find outside.
We really enjoyed our stay at UMI. The hotel is well located and close to some of the best restaurants in the zona hotelera so you don’t need a car/taxi. Overall the hotel looks amazing and it’s just jungle around you. The room is very well kept with modern minimalist furniture and open floor plan. The restaurant offer slightly pricy but great food with a mix of international dishes with a few Mexican gems. The staff is very welcoming and available. Sometimes it’s hard to get them if you’re staying at the beach club beach club as they don’t walk often around there. Considering the hotel has been open only for c 1 year, there are a few things to improve: 1) hairdryer (there are not as many as the rooms so one night we had to wait for someone else to finish using it which for the price we are paying for the room is not acceptable); 2) we often had to ask for a refill of the shampoo and shower gel as they are little and don’t allow more than 3 showers per day. The staff was very fast to take the additional ones to us though. 3) there are very few shady spots at the beach cloud which is not entirely convenient considering how strong the sun can be. 4) the prices of extra services (eg tours, massages, taxis) book via the hotel are extortionate and circa double what you can easily find outside.
10
Jennifer
8. maj 2024
·
Overnattede 4 nætter
AMAZING EXPERIENCE! I chose this property for the boho luxury aesthetic. I am happy to say that it exceeded my expectations. Everyone was so welcoming and accommodating. Specifically, Jorge, Andrea and Jaime. They were in constant communication with me regarding all my needs. They made my restaurant reservations and even arranged our excursion activities. The location of the property is just right. It’s walking distance from all the popular restaurant and day clubs but not too close where you will be disturbed by the partying. We stayed in a ground level room and they were able to fulfill my request and room us in the one I specifically wanted. I had an issue with privacy in the bathroom and they immediately rectified the situation. The rooms are exactly as pictured. The restaurant staff constantly checked if we needed any beverages or food. The seaweed was cleaned off the beach every morning. It’s an adults only resort which is a huge plus. In addition, pets are allowed which makes my heart happy. The menu may seem limited but they are items they can make that are not listed. They have a Dj that plays on the weekends from 3-6pm, it’s progressive/chill house music. I felt safe thanks to the staff and the property itself is tucked away in a little jungle which reduces foot traffic. I had such an amazing, fun, and relaxing time at Umi Tulum. I look forward to visiting again!
AMAZING EXPERIENCE! I chose this property for the boho luxury aesthetic. I am happy to say that it exceeded my expectations. Everyone was so welcoming and accommodating. Specifically, Jorge, Andrea and Jaime. They were in constant communication with me regarding all my needs. They made my restaurant reservations and even arranged our excursion activities. The location of the property is just right. It’s walking distance from all the popular restaurant and day clubs but not too close where you will be disturbed by the partying. We stayed in a ground level room and they were able to fulfill my request and room us in the one I specifically wanted. I had an issue with privacy in the bathroom and they immediately rectified the situation. The rooms are exactly as pictured. The restaurant staff constantly checked if we needed any beverages or food. The seaweed was cleaned off the beach every morning. It’s an adults only resort which is a huge plus. In addition, pets are allowed which makes my heart happy. The menu may seem limited but they are items they can make that are not listed. They have a Dj that plays on the weekends from 3-6pm, it’s progressive/chill house music. I felt safe thanks to the staff and the property itself is tucked away in a little jungle which reduces foot traffic. I had such an amazing, fun, and relaxing time at Umi Tulum. I look forward to visiting again!
10
Emmanuel
27. mar. 2024
·
Overnattede 2 nætter
Amazing 6 room boutique hotel located beach front, rooms are big and has a rooftop pool with a great view of the ocean
Amazing 6 room boutique hotel located beach front, rooms are big and has a rooftop pool with a great view of the ocean
10
Sunita
14. okt. 2025
·
Overnattede 5 nætter
The hotel is very well located in Tulum beach, with direct access to the beach. The staff are really friendly and helpful, as soon as we arrived we were greeted with a very warm welcome from Eliseo, and every member of staff from the concierge team to the restaurant team were always friendly and helpful. I really liked how they communicate with you via WhatsApp before you arrive and during your stay, which is very convenient. Our room was beautiful and relaxing with sea views. Breakfast was included and it was a generous breakfast with fruit and yoghurt plus another breakfast meal on top, also juice and coffees included. We appreciated the long breakfast hours from 8am-1pm so we could take our time and relax. The food is very good quality and reasonable prices in the area. They really take care of nature and are animal friendly, caring for their environment. If there was 1 thing to advise to the hotel I would suggest to have umbrellas for the beach beds. When we laid on the beach, there was no umbrellas for shade so we had to move under a tree. Thank you to the Umi team for making it a great stay.
The hotel is very well located in Tulum beach, with direct access to the beach. The staff are really friendly and helpful, as soon as we arrived we were greeted with a very warm welcome from Eliseo, and every member of staff from the concierge team to the restaurant team were always friendly and helpful. I really liked how they communicate with you via WhatsApp before you arrive and during your stay, which is very convenient. Our room was beautiful and relaxing with sea views. Breakfast was included and it was a generous breakfast with fruit and yoghurt plus another breakfast meal on top, also juice and coffees included. We appreciated the long breakfast hours from 8am-1pm so we could take our time and relax. The food is very good quality and reasonable prices in the area. They really take care of nature and are animal friendly, caring for their environment. If there was 1 thing to advise to the hotel I would suggest to have umbrellas for the beach beds. When we laid on the beach, there was no umbrellas for shade so we had to move under a tree. Thank you to the Umi team for making it a great stay.
10
Joud
18. apr. 2025
·
Overnattede 4 nætter
I usually only book places with a 9 rating, so I got lucky this time when my filter wasn’t even on. The hotel looked amazing, and when I read the reviews, I saw some people oddly complaining that kids weren’t allowed—even though it’s clearly an adults-only hotel. Others mentioned the music on weekends from the beach club—but honestly, that’s exactly what made it perfect for us. During the weekdays, it was quiet and felt super luxurious with no music, just peaceful vibes. We had a beachfront room with a private pool, free parking, and breakfast included—it almost felt too good to be true, but it wasn’t. The beach club right at the edge of our pool felt like real luxury, and while it might not be for everyone, it was definitely our kind of vibe. The whole operation runs smoothly, the upkeep is excellent—they even clean and rearrange the beach furniture daily. Breakfast had both hearty and light options, with fresh juices and a great coffee selection. The staff was super friendly, multilingual, and easy to reach, which made us feel really welcome and safe. They host daily events like Pilates and volleyball, and the Sunday beach club was lively and fun. Between the convenience, comfort, and direct beach access, it was just an all-around amazing experience.
I usually only book places with a 9 rating, so I got lucky this time when my filter wasn’t even on. The hotel looked amazing, and when I read the reviews, I saw some people oddly complaining that kids weren’t allowed—even though it’s clearly an adults-only hotel. Others mentioned the music on weekends from the beach club—but honestly, that’s exactly what made it perfect for us. During the weekdays, it was quiet and felt super luxurious with no music, just peaceful vibes. We had a beachfront room with a private pool, free parking, and breakfast included—it almost felt too good to be true, but it wasn’t. The beach club right at the edge of our pool felt like real luxury, and while it might not be for everyone, it was definitely our kind of vibe. The whole operation runs smoothly, the upkeep is excellent—they even clean and rearrange the beach furniture daily. Breakfast had both hearty and light options, with fresh juices and a great coffee selection. The staff was super friendly, multilingual, and easy to reach, which made us feel really welcome and safe. They host daily events like Pilates and volleyball, and the Sunday beach club was lively and fun. Between the convenience, comfort, and direct beach access, it was just an all-around amazing experience.
10
William
18. jun. 2024
·
Overnattede 3 nætter
We went with a group of friends to celebrate my Birthday in May. I took a chance since it was just opened months before but so glad I did. The Hotel is located perfectly if you want be able walk to the best restaurants without being in the loud party area. Our rooms were specular with ocean views so convenient to the beach. The top floor unit is amazing to have your friends over for cocktails before dinner. They had a dj the day we checked in and a roof top party during our stay. Staff was very accommodating and did a great job keeping us hydrated, full and happy;) The breakfast that is included was exceptional and we ordered the Ceviche every day for lunch. The only thing I would suggest is adding more seating and umbrellas at the beach. Other than that 10/10 stay!
We went with a group of friends to celebrate my Birthday in May. I took a chance since it was just opened months before but so glad I did. The Hotel is located perfectly if you want be able walk to the best restaurants without being in the loud party area. Our rooms were specular with ocean views so convenient to the beach. The top floor unit is amazing to have your friends over for cocktails before dinner. They had a dj the day we checked in and a roof top party during our stay. Staff was very accommodating and did a great job keeping us hydrated, full and happy;) The breakfast that is included was exceptional and we ordered the Ceviche every day for lunch. The only thing I would suggest is adding more seating and umbrellas at the beach. Other than that 10/10 stay!
10
Donnisha
9. jun. 2025
·
Overnattede 5 nætter
I LOVED the property and the room. Perfect for solo travelers (like myself) and romantic getaways. The location was in the middle of what I like to call Hotel Row. It is like the Vegas strip but between the ocean and jungle. It is walking distance to restaurants and shops. The staff (Arantxa, Diego, Carlos, Ricardo, and Eliseo) were well organized and prepared. They provided menus ahead of my arrival. Breakfast was delicious and the food is good. The staff assisted in arranging my transportation to and from the hotel as well as my excursions: 1) Tulum Mayans and 2) Cenotes, which was the highlight of my trip. During my stay the hotel hosted a party featuring a Tulum favorite DJ and the last night of my stay they hosted a movie night (The Pursuit of Happyness). I will definitely return again whether alone, with a bae, or with family/friends.
I LOVED the property and the room. Perfect for solo travelers (like myself) and romantic getaways. The location was in the middle of what I like to call Hotel Row. It is like the Vegas strip but between the ocean and jungle. It is walking distance to restaurants and shops. The staff (Arantxa, Diego, Carlos, Ricardo, and Eliseo) were well organized and prepared. They provided menus ahead of my arrival. Breakfast was delicious and the food is good. The staff assisted in arranging my transportation to and from the hotel as well as my excursions: 1) Tulum Mayans and 2) Cenotes, which was the highlight of my trip. During my stay the hotel hosted a party featuring a Tulum favorite DJ and the last night of my stay they hosted a movie night (The Pursuit of Happyness). I will definitely return again whether alone, with a bae, or with family/friends.
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Spisning
Morgenmaden og mad og drikkevarer på stedet får stor ros for kvalitet og smag, og flere gæster bemærker generøse morgenmadstider. Nogle synes, at menuen er begrænset eller priserne er i den høje ende.
Relaterede gæsteanmeldelser
10
FABIO DE SOUZA
19. jan. 2026
·
Overnattede 9 nætter
Nossa estadia no UMi Tulum foi simplesmente inesquecível. Desde a chegada até o check-out, tudo superou as expectativas. O hotel é lindo, com uma estrutura impecável, design elegante e integração perfeita com a natureza. As áreas comuns, beach club e piscina são excelentes. Ficamos em um quarto lindíssimo, de frente para o mar, muito confortável, espaçoso e com uma vista maravilhosa. A limpeza foi impecável durante toda a estadia. A comida é excelente, tanto no restaurante quanto no beach club. Pratos muito bem preparados, ingredientes frescos e um café da manhã delicioso à beira-mar. O atendimento merece destaque: toda a equipe é extremamente atenciosa e simpática. Um elogio especial para a Michele, que foi simplesmente incrível durante toda a nossa estadia — sempre atenciosa, eficiente e cuidando de cada detalhe para que tudo estivesse perfeito. Também destacamos o Oscar, Manuel e Jaime, sempre muito educados e prestativos. Outros nomes infelizmente não lembro, mas toda a equipe foi excepcional. O hotel também tem eventos muito bem organizados, com ótima vibe e público agradável. O UMi Tulum entrega a combinação perfeita de conforto, localização incrível, excelente gastronomia e atendimento impecável. Com certeza voltaremos e recomendamos sem pensar duas vezes.
Nossa estadia no UMi Tulum foi simplesmente inesquecível. Desde a chegada até o check-out, tudo superou as expectativas. O hotel é lindo, com uma estrutura impecável, design elegante e integração perfeita com a natureza. As áreas comuns, beach club e piscina são excelentes. Ficamos em um quarto lindíssimo, de frente para o mar, muito confortável, espaçoso e com uma vista maravilhosa. A limpeza foi impecável durante toda a estadia. A comida é excelente, tanto no restaurante quanto no beach club. Pratos muito bem preparados, ingredientes frescos e um café da manhã delicioso à beira-mar. O atendimento merece destaque: toda a equipe é extremamente atenciosa e simpática. Um elogio especial para a Michele, que foi simplesmente incrível durante toda a nossa estadia — sempre atenciosa, eficiente e cuidando de cada detalhe para que tudo estivesse perfeito. Também destacamos o Oscar, Manuel e Jaime, sempre muito educados e prestativos. Outros nomes infelizmente não lembro, mas toda a equipe foi excepcional. O hotel também tem eventos muito bem organizados, com ótima vibe e público agradável. O UMi Tulum entrega a combinação perfeita de conforto, localização incrível, excelente gastronomia e atendimento impecável. Com certeza voltaremos e recomendamos sem pensar duas vezes.
10
Carolyn
26. maj 2025
·
Overnattede 4 nætter
Great service and lovely hotel. Everything is very clean and new. The breakfast and drinks were especially delicious. Would come back any day!
Great service and lovely hotel. Everything is very clean and new. The breakfast and drinks were especially delicious. Would come back any day!
10
erinn
27. nov. 2025
·
Overnattede 3 nætter
This place is so special. It is absolutely beautiful and the staff are incredible and so attentive. My fiancée and I stayed here mid November and the beach and water were so clean. The food and drinks were beyond delicious. Special thank you to Ricardo who made our stay at Umi extra enjoyable and upgraded our room. We will miss this place but definitely be back ❤️
This place is so special. It is absolutely beautiful and the staff are incredible and so attentive. My fiancée and I stayed here mid November and the beach and water were so clean. The food and drinks were beyond delicious. Special thank you to Ricardo who made our stay at Umi extra enjoyable and upgraded our room. We will miss this place but definitely be back ❤️
6
Semih
16. jan. 2025
·
Overnattede 10 nætter
Great location. Comfortable and modern room but missing any wardrobe to hang clothes or any drawers. Restaurant menu is very limited and almost no options for vegans.
Great location. Comfortable and modern room but missing any wardrobe to hang clothes or any drawers. Restaurant menu is very limited and almost no options for vegans.
10
Marco
26. apr. 2025
·
Overnattede 5 nætter
We really enjoyed our stay at UMI. The hotel is well located and close to some of the best restaurants in the zona hotelera so you don’t need a car/taxi. Overall the hotel looks amazing and it’s just jungle around you. The room is very well kept with modern minimalist furniture and open floor plan. The restaurant offer slightly pricy but great food with a mix of international dishes with a few Mexican gems. The staff is very welcoming and available. Sometimes it’s hard to get them if you’re staying at the beach club beach club as they don’t walk often around there. Considering the hotel has been open only for c 1 year, there are a few things to improve: 1) hairdryer (there are not as many as the rooms so one night we had to wait for someone else to finish using it which for the price we are paying for the room is not acceptable); 2) we often had to ask for a refill of the shampoo and shower gel as they are little and don’t allow more than 3 showers per day. The staff was very fast to take the additional ones to us though. 3) there are very few shady spots at the beach cloud which is not entirely convenient considering how strong the sun can be. 4) the prices of extra services (eg tours, massages, taxis) book via the hotel are extortionate and circa double what you can easily find outside.
We really enjoyed our stay at UMI. The hotel is well located and close to some of the best restaurants in the zona hotelera so you don’t need a car/taxi. Overall the hotel looks amazing and it’s just jungle around you. The room is very well kept with modern minimalist furniture and open floor plan. The restaurant offer slightly pricy but great food with a mix of international dishes with a few Mexican gems. The staff is very welcoming and available. Sometimes it’s hard to get them if you’re staying at the beach club beach club as they don’t walk often around there. Considering the hotel has been open only for c 1 year, there are a few things to improve: 1) hairdryer (there are not as many as the rooms so one night we had to wait for someone else to finish using it which for the price we are paying for the room is not acceptable); 2) we often had to ask for a refill of the shampoo and shower gel as they are little and don’t allow more than 3 showers per day. The staff was very fast to take the additional ones to us though. 3) there are very few shady spots at the beach cloud which is not entirely convenient considering how strong the sun can be. 4) the prices of extra services (eg tours, massages, taxis) book via the hotel are extortionate and circa double what you can easily find outside.
10
Sunita
14. okt. 2025
·
Overnattede 5 nætter
The hotel is very well located in Tulum beach, with direct access to the beach. The staff are really friendly and helpful, as soon as we arrived we were greeted with a very warm welcome from Eliseo, and every member of staff from the concierge team to the restaurant team were always friendly and helpful. I really liked how they communicate with you via WhatsApp before you arrive and during your stay, which is very convenient. Our room was beautiful and relaxing with sea views. Breakfast was included and it was a generous breakfast with fruit and yoghurt plus another breakfast meal on top, also juice and coffees included. We appreciated the long breakfast hours from 8am-1pm so we could take our time and relax. The food is very good quality and reasonable prices in the area. They really take care of nature and are animal friendly, caring for their environment. If there was 1 thing to advise to the hotel I would suggest to have umbrellas for the beach beds. When we laid on the beach, there was no umbrellas for shade so we had to move under a tree. Thank you to the Umi team for making it a great stay.
The hotel is very well located in Tulum beach, with direct access to the beach. The staff are really friendly and helpful, as soon as we arrived we were greeted with a very warm welcome from Eliseo, and every member of staff from the concierge team to the restaurant team were always friendly and helpful. I really liked how they communicate with you via WhatsApp before you arrive and during your stay, which is very convenient. Our room was beautiful and relaxing with sea views. Breakfast was included and it was a generous breakfast with fruit and yoghurt plus another breakfast meal on top, also juice and coffees included. We appreciated the long breakfast hours from 8am-1pm so we could take our time and relax. The food is very good quality and reasonable prices in the area. They really take care of nature and are animal friendly, caring for their environment. If there was 1 thing to advise to the hotel I would suggest to have umbrellas for the beach beds. When we laid on the beach, there was no umbrellas for shade so we had to move under a tree. Thank you to the Umi team for making it a great stay.
10
Aneil
25. maj 2025
·
Overnattede 1 nat
Great views , rooms are spacious and clean. All the staff are amazing with great food.
Great views , rooms are spacious and clean. All the staff are amazing with great food.
10
Andy
15. jan. 2026
·
Overnattede 1 nat
Concierge Ricardo war super nett und hilfsbereit. Schönes Zimmer, gutes Essen.
Concierge Ricardo war super nett und hilfsbereit. Schönes Zimmer, gutes Essen.
10
Meredith
6. okt. 2025
·
Overnattede 4 nætter
We absolutely loved our syay at Umi tulum. The staff was so kind and accommodating, they even upgraded our room to a beautiful beach front room ! Breakfasts each morning were delicious and cooked to order. The d.j sets at 2pm each day were a great vibe. We feel so lucky to have stayed at this beautiful property.
We absolutely loved our syay at Umi tulum. The staff was so kind and accommodating, they even upgraded our room to a beautiful beach front room ! Breakfasts each morning were delicious and cooked to order. The d.j sets at 2pm each day were a great vibe. We feel so lucky to have stayed at this beautiful property.
10
JESSICA
9. sep. 2025
·
Overnattede 5 nætter
We loved everything about this property, best staff. Communicated through Whatsapp and in person, i was informed about everything happening at the hotel. The hotel staff shared recommendations for example local restaurants around the hotel and even downtown. Some of the staff shared their favorite lagoons in the area too. The rooms were spacious and the common grounds was always clean. Food and drinks was delicious, we enjoyed the breakfast and the fresh ceviche.
We loved everything about this property, best staff. Communicated through Whatsapp and in person, i was informed about everything happening at the hotel. The hotel staff shared recommendations for example local restaurants around the hotel and even downtown. Some of the staff shared their favorite lagoons in the area too. The rooms were spacious and the common grounds was always clean. Food and drinks was delicious, we enjoyed the breakfast and the fresh ceviche.
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10
Destiny
15. jul. 2026
·
Overnattede 3 nætter
If you are looking, stop here! I have been to Tulum atleast 20 times over the last 8 years and this was by far my best stay. PERFECT location with many options. On site services are great. Views and rooms are breathtaking. The only dislike I had was that eating options close early and don’t open until 9a. However, it is so close to many food options that it’s not a problem but will inconvenience you slightly. I will be staying again.
If you are looking, stop here! I have been to Tulum atleast 20 times over the last 8 years and this was by far my best stay. PERFECT location with many options. On site services are great. Views and rooms are breathtaking. The only dislike I had was that eating options close early and don’t open until 9a. However, it is so close to many food options that it’s not a problem but will inconvenience you slightly. I will be staying again.
10
cesar humberto
3. maj 2026
·
Overnattede 3 nætter
Todo excelente, el personal muy amable, la comida muy rica, muy buena atención
Todo excelente, el personal muy amable, la comida muy rica, muy buena atención
10
John
27. apr. 2026
·
Overnattede 3 nætter
UMi was a fantastic couples getaway. Even with the beaches in Tulum being hit with heavy sargassum, their staff was consistently raking and removing it so there were no interruptions to our experience. The property was amazing, the Ocean Front Master Suite was perfect. The hotel staff was friendly and always available to make ordering drinks or food easy. The staff confirmed restaurant reservations for us before our arrival. Food was great - the included breakfast was phenomenal! UMi's proximity to everything was exactly what we wanted. We walked everywhere in the Hotel zone, never had to use a cab or ride service - though it was an option if needed. 10/10 would recommend and go back!
UMi was a fantastic couples getaway. Even with the beaches in Tulum being hit with heavy sargassum, their staff was consistently raking and removing it so there were no interruptions to our experience. The property was amazing, the Ocean Front Master Suite was perfect. The hotel staff was friendly and always available to make ordering drinks or food easy. The staff confirmed restaurant reservations for us before our arrival. Food was great - the included breakfast was phenomenal! UMi's proximity to everything was exactly what we wanted. We walked everywhere in the Hotel zone, never had to use a cab or ride service - though it was an option if needed. 10/10 would recommend and go back!
8
Andrew
25. apr. 2026
·
Overnattede 5 nætter
Breakfast was great every morning, staff was lovely, only complaint would be getting hounded for bringing friends to the property
Breakfast was great every morning, staff was lovely, only complaint would be getting hounded for bringing friends to the property
10
Justin
9. apr. 2026
·
Overnattede 5 nætter
Great spot! The staff consistently go above and beyond to make you feel right at home. Ricardo, in particular, takes exceptional care of guests and ensures all your needs are met with professionalism and warmth. Always a pleasure staying here!
Great spot! The staff consistently go above and beyond to make you feel right at home. Ricardo, in particular, takes exceptional care of guests and ensures all your needs are met with professionalism and warmth. Always a pleasure staying here!
Overnatningsstedets retninglinjer
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Priser for kommende datoer
oktober 2026
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november 2026
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Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-10-28: 420.01606534347536USD
- 2026-10-29: 434.8677447749329USD
- 2026-10-30: 420.01606534347536USD
- 2026-10-31: 420.01606534347536USD
- 2026-11-01: 438.19235771606446USD
- 2026-11-02: 429.79661073654177USD
- 2026-11-03: 421.6224274159241USD
- 2026-11-04: 429.919467019043USD
- 2026-11-05: 428.23844429473877USD
- 2026-11-06: 428.4408318829346USD
- 2026-11-07: 435.66404558685304USD
- 2026-11-08: 428.4408318829346USD
- 2026-11-09: 428.4408318829346USD
- 2026-11-10: 434.08813361602785USD
- 2026-11-11: 435.66404558685304USD
- 2026-11-12: 430.2614346032715USD
- 2026-11-13: 436.9228200898743USD
- 2026-11-14: 435.6995366448975USD
- 2026-11-15: 430.2614346032715USD
- 2026-11-16: 435.66404558685304USD
- 2026-11-17: 430.2614346032715USD
- 2026-11-18: 428.4408318829346USD
- 2026-11-19: 438.0335335282898USD
- 2026-11-20: 493.68971155593874USD
- 2026-11-21: 430.2614346032715USD
- 2026-11-22: 436.9228200898743USD
- 2026-11-23: 434.2864680027771USD
- 2026-11-24: 455.1719679069519USD
- 2026-11-25: 438.89322096115114USD
- 2026-11-26: 430.2614346032715USD
- 2026-11-27: 430.2614346032715USD
- 2026-11-28: 499.4384455067444USD
- 2026-11-29: 515.6574162463379USD
- 2026-11-30: 431.51537251297USD
- 2026-12-01: 519.2797521609498USD
- 2026-12-02: NO DATA
- 2026-12-03: 604.4974610614014USD
- 2026-12-04: NO DATA
- 2026-12-05: 524.6843045939637USD
- 2026-12-06: 500.3303882485962USD
- 2026-12-07: 515.6574162463379USD
- 2026-12-08: NO DATA
- 2026-12-09: NO DATA
- 2026-12-10: 513.021949732666USD
- 2026-12-11: 612.3229328155518USD
- 2026-12-12: 511.3434474865723USD
- 2026-12-13: 612.3229328155518USD
- 2026-12-14: 513.0757312879944USD
- 2026-12-15: 513.0757312879944USD
- 2026-12-16: NO DATA
- 2026-12-17: 513.021949732666USD
- 2026-12-18: 431.5042347241211USD
- 2026-12-19: 495.2766591340637USD
- 2026-12-20: NO DATA
- 2026-12-21: NO DATA
- 2026-12-22: NO DATA
- 2026-12-23: NO DATA
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 15 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort og kontanter
- Overnatningsstedet forbeholder sig retten til at reservere et beløb på gæstens kreditkort inden ankomst.
- Betaling uden kontanter er tilgængelig
- Fester og events (inkl. familiesammenkomster, fødselsdagsfester og bryllupper) er tilladt på stedet
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker og udendørsbelysning
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Reservationer er påkrævet for massagebehandlinger. Reservationer kan foretages ved at kontakte dette hotel inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
- Børn på 18 år og derunder er ikke tilladt på dette overnatningssted.
- Kun registrerede gæster kan opholde sig på værelserne.
- Gæster skal kontakte overnatningsstedet direkte via kontaktoplysningerne i reservationsbekræftelsen for at medbringe kæledyr (der pålægges et tillægsgebyr, som kan findes i afsnittet om gebyrer).
- Der er mulighed for kontaktløs betaling for alle transaktioner og gæster kan få adgang til deres værelser med en mobilenhed.
- Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).
- Gebyr for lufthavnstransport: 180 USD pr. køretøj (varighed: enkelt, maks. antal personer: 3)
- Tillægsgebyr for kæledyr: USD 50 pr. kæledyr pr. dag
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Transport til/Fra lufthavn
Flersproget personale
Privat strand
Have
Fiskeri
Håndklæder
Serviceydelser
Flersproget personale
Opbevaring af bagage
Rygeområde
24-Hour Front Desk
Concierge Services
Laundry Facilities
Porter/Bellhop
Proposal/Romance Packages Available
Reception Hall
Tours/Ticket Assistance
Generelt
Håndklæder
Gratis morgenmad
Couples/Private Dining
Handrails in Stairways
Stair-Free Path to Entrance
Upper Floors (Stairs Only)
Walkway to Water
Water Dispenser
Not Wheelchair Accessible
Aktiviteter
Privat strand
Have
Fiskeri
Beach Umbrellas
Parking (Bicycle)
Beach Cabanas (free)
Beach Club (on site) (free)
Nature Reserve
Outdoor Entertainment Area
Udendørs møbler
Spa Services (on site)
Terrasse
Parkering
Transport til/Fra lufthavn
Airport Transportation (surcharge)
Parking (Self) (free)
Parking (Uncovered)
Internet
Gratis wi-fi