The Promenade - Grass Residence SM North Edsa QC Manila

Its like the amenities and view. Its only our first day lets see after 9 days

Terrible Experience I had a very bad experience with this condo rental service, mainly due to the OLD LADY host, Georgina, who was extremely rude, unprofessional, and difficult to communicate with. First, the advertisement clearly states FREE BREAKFAST, but in reality, there is NO breakfast at all—only a so-called free welcome drink. This is false advertising and very misleading. From the moment I booked, I already felt something was fishy. After booking, the host immediately messaged me asking for a photocopy of my passport and the passports of other guests to process a gate pass. However, according to Hotels.com, guests are warned to never share sensitive personal information. This request made me feel very uncomfortable and unsafe. Regarding laundry service, I strongly recommend finding another provider. The host promised same-day service, but instead kept me waiting for two days, forcing me to stay inside the condo and wait. When I followed up, she made a rude comment saying, “I am not your yaya (housemaid).” This was highly disrespectful and uncalled for. Overall, the OLD LADY host Georgina is inconsistent, unreliable, and very unpleasant to deal with. I will never book or recommend this condo rental service. Save yourself the stress and take your business elsewhere unless you want terrible service and a host with a BAD ATTITUDE.

Negative: Lots of cockroaches, advertised with breakfast but no breakfast, inefficient communication, offered to change sheets on day 5 of stay, couch is broken, no shampoo/soap unlike hotels Positive: Strong Wifi, drinking water available, 10 min walk to SM

Wonderful stay it was clean and close to the mall and the pool was wonderful the owner is very helpful and wonderful

Easy access to the mall. The place is not a hotel but a condominium. Communicate with the owner of the condo before arrival. Don’t waste your time asking the front desk staff and security any questions, they’ll be clueless . The property is really small but nice. It says breakfast included, There’s NO Breakfast!