Name: Chicago Marriott Downtown Magnificent Mile
Address: 540 North Michigan Avenue, River North, Chicago, Illinois, USA, Chicago, Illinois, US
Price range: 265 $–1.815 $ per night
Rating: 8.55

Was Gäste sagen

Das Chicago Marriott Downtown Magnificent Mile besticht durch seine unschlagbare zentrale Lage, während wiederkehrende Kritikpunkte veraltete oder kleine Zimmer, Probleme mit der Heizung/Kühlung sowie Lärm in der Nähe der Aufzüge oder von der Straße umfassen.

Viele Gäste heben die fußläufige Erreichbarkeit von Geschäften, Restaurants und öffentlichen Verkehrsmitteln sowie den Blick auf die Skyline von den höheren Etagen hervor. Der Service wird oft als freundlich und zuvorkommend beschrieben, wenngleich der Restaurantbetrieb zeitweise langsam oder unterbesetzt sein kann. Es fallen zusätzliche Kosten wie eine Destinationsgebühr und ein teurer Valet-Parkservice an, und ein Pool ist nicht vorhanden. Insgesamt ist dies eine praktische Basis für einen Städtetrip mit lebhaften Gemeinschaftsbereichen und einer variablen Erfahrung im Zimmer.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Gäste schätzen die lebhafte Lobbybar, das Café/den Lebensmittelladen vor Ort und die schnellen Aufzüge. Zu den Nachteilen gehören das Fehlen eines Pools, teure oder komplizierte Parkmöglichkeiten/ein Valet-Service, kostenloses WLAN nicht für alle und gelegentliche Schließungen oder eingeschränkter Zugang der Einrichtungen.

Reinigung

Viele Bewertungen beschreiben saubere Zimmer und öffentliche Bereiche, aber es gibt wiederkehrende Berichte über schmutzige Teppiche, Flecken, Gerüche oder Ungeziefer sowie gelegentliche Versäumnisse im Reinigungsservice.

Zimmer

Die Zimmer bieten einen schönen Blick auf die Stadt und für einige komfortable Betten, aber mehrere Gäste empfanden das Layout als klein oder veraltet, mit begrenzten Steckdosen und ohne Mikrowelle. Lärm in der Nähe der Aufzüge oder von der Straße sowie Probleme mit der Heizungs- und Klimaanlage (Überhitzung oder schwache Klimaanlage) treten immer wieder auf.

Dienstleistung

Das Personal wird häufig für seine Freundlichkeit, seinen herzlichen Empfang und seine Hilfsbereitschaft gelobt. Gäste berichten jedoch über unregelmäßige Rechnungsstellung oder Kommunikation zur Destinationsgebühr, gelegentliche Unhöflichkeit oder langsame Antworten sowie Personalmangel im Restaurant/Valet-Service.

Ähnliche Gästebewertungen

10

Donald

27. März 2025

·

Aufenthalt am 4 Nächte

A great day. The service a check-in was friendly and quick. The room was comfortable and well designed and quite clean. All the staff in the hotel were extremely friendly. I would definitely recommend this hotel.

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8

sheila

31. Dez. 2024

·

Aufenthalt am 1 Nacht

The overall experience was good. Everyone greeted us friendly service. My only concerns was when we went to valet park, it took a long time (over 15 mins) to find someone to take the car, and while dining in the Harvest restaurant within the hotel they had a soiled cloth napkin on the table for use. That was a little disgusting to see. With that being said, if u understand that sometimes stuff happens (which we did), you should enjoy your stay!

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4

Mark

10. Juni 2025

·

Aufenthalt am 3 Nächte

Billing was an absolute mess! Several thousands in hold charges showed pending on our credit card for days against a 3-night stay. Hundreds of dollars billed despite prepaid. $25 Resort Fee with a $25 credit at the Cafe required excessive management of food purchases each day so as to not forfeit the fee. Rate included "free parking" but there was no explanation on how to accomplish resulting in 2 of 3 nights charged for valet parking with zero attempt to resolve the issue from Marriott.

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8

martha

23. März 2025

·

Aufenthalt am 3 Nächte

Staff was very willing to assist and responsive.

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4

Jennifer

22. Juni 2024

·

Aufenthalt am 4 Nächte

Hotel was in good area of downtown but there weren’t many restaurants of interest nearby. With the exception of waiter Josh in Revive, all employees were extremely rude and not helpful to include desk clerk upon check-in, desk clerk for questions, concierge, Pantry clerk. One afternoon a person from the Pantry as yelling at the cashier that she was “going to HR about her.” Revive food was cold and horrible; one night food was burned. Several times the staff just shrugged because they didn’t know the answer, not trying to steer us in the right direction. The hidden costs were astronomical, and hotel itself had no amenities for “non-Marriott club” members. There was no rooftop access, no free internet no pool and no gift shop. Very disappointed in Marriott.

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4

Edward

5. Sept. 2023

·

Aufenthalt am 1 Nacht

Check-in was okay like any other hotel. They failed to mention the single king I requested/reserved however were not available and just checked me in. I didn't realize this until I walked into my room and saw two tiny beds that were even lower to the ground than a normal bed. I called down to the desk and was informed that the room I had requested/reserved was not guaranteed and they gave me what they had (even though I paid for a king-size bed when I made my reservation). The rep on the phone stated it was not guaranteed and there were no other rooms or kings available. I asked for even a queen and stated these beds looked like they were barely twins, and she stated they were full-size beds and what I was in was all they had and to enjoy my stay. She was literally blunt and to the point about it and hung up the phone. Didn't offer to change my rate from reserving and paying for a king to having to sleep in a full-size bed that was literally a platform bed with a subpar mattress that was something you would find on a futon. The room was clean, but there was a lot of noise in the hallways until just past midnight and there was no point in calling about it after my first encounter with guest services that apparently didn't care what my stay was going to be like. There was also a lot of noise coming up off Michigan Ave which I realize the hotel has no control over. Needless to say, I did not sleep well on the bed and was ever so glad to leave in the morning.

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10

Michael

18. Aug. 2024

·

Aufenthalt am 3 Nächte

Stay began with the best check-in experience in all my travels. Friendly but efficient. Great delivery of available services, including entering my Bonvoy number providing access to upgraded wifi. Lobby, elevators, hallways, and room very clean. Bed very comfortable. Good neighborhood just north of the river here in Chicago.

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10

Emily

26. März 2024

·

Aufenthalt am 3 Nächte

We truly enjoyed our stay! I think the only minor issues we came across were at the restaurant on the second floor of the lobby. We sat down to dinner one night, and no one took our order for about 30 minutes. Finally what appeared to be the manager came out to take our order. Then we gave it another try for breakfast another day, and our service staff was wonderful, but we think they forgot about us after they took our order because the food came out 40 minutes after we placed our order. The table next to us had 4 people and they placed their order about 30 minutes after us, then got their food about 2 minutes before us. The food on the other hand was delicious! I think maybe they were just understaffed. Overall, amazing customer service and a beautiful hotel. Thank you!

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10

Ryan

16. Feb. 2025

·

Aufenthalt am 2 Nächte

Between having our room ready early, and having luggage storage for the time between checkout and our flight, we couldn’t have hope for a better stay! All the staff were simply amazing and more than willing to accommodate any request we made. Will definitely be back on future trips to Chicago!

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10

Joseph

10. Aug. 2025

·

Aufenthalt am 2 Nächte

From check in to check out the staff was most accommodating. Accommodations were great. Recommend it enthusiastically!

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Wiederholt gelobt für die zentrale, fußläufige Lage am Magnificent Mile in der Nähe von Geschäften, Restaurants, Sehenswürdigkeiten und öffentlichen Verkehrsmitteln. Einige Gäste bemängeln Straßenlärm, Menschenmassen oder nahegelegene Bauarbeiten.

Gastronomie

Das Frühstücksbuffet, das Café/der Lebensmittelladen in der Lobby und das Barangebot erhalten Komplimente. Die Preise sind hoch, und mehrere Bewertungen erwähnen langsamen oder ungleichmäßigen Restaurantservice, gelegentliche Schließungen sowie begrenzte oder einfache Optionen für den Zimmerservice.

Monat	Durchschnittspreis
Januar	166 $
Februar	183 $
März	229 $
April	278 $
Mai	457 $
Juni	428 $
Juli	396 $
August	285 $
September	362 $
Oktober	389 $
November	252 $
Dezember	198 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $857	15	16 $709	17 $561	18	19 $570
20 $265	21 $383	22 $682	23 $1.211	24 $302	25 $275	26 $363
27 $299	28 $556	29 $1.228	30 $437

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $293	2 $298	3 $367
4 $422	5 $1.815	6 $1.044	7 $524	8 $442	9 $535	10 $1.506
11 $1.506	12 $469	13 $653	14 $300	15 $295	16 $300	17 $1.211
18 $535	19 $1.142	20 $1.211	21 $297	22 $299	23 $272	24 $272
25 $298	26 $297	27 $1.211	28 $542	29 $306	30 $270	31 $277

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Zimmer, 1 King-Bett (Mobility/Hearing Accessible, Tub)

Zimmer, 2 Doppelbetten (Hearing Accessible)

Zimmer, 1 King-Bett, Stadtblick (Mobility Accessible, Roll-In Shower)

Zimmer, 1 King-Bett, Stadtblick

Studiosuite, 1 King-Bett

Zimmer, 2 Doppelbetten

Zimmer, 2 Doppelbetten (Mobility Accessible, Roll-In Shower)

Zimmer, 2 Doppelbetten (Mobility/Hearing Access, Roll-In Shwr)

Club-Zimmer, 2 Doppelbetten, Stadtblick

Club-Suite, 1 Schlafzimmer

Zimmer, 2 Doppelbetten, Stadtblick (Mobility Accessible, Roll-In Shower)

Zimmer, 1 King-Bett (Hearing Accessible)

Zimmer, 1 King-Bett

Zimmer, 1 King-Bett, Stadtblick (Mobility Accessible, Tub)

Club-Zimmer, 1 King-Bett, Stadtblick

Zimmer, 2 Doppelbetten, Stadtblick (Mobility/Hearing Access, Roll-In Shwr)

Zimmer, 1 King-Bett (Mobility Accessible, Tub)

Zimmer, 2 Doppelbetten, Stadtblick

Zimmer, 1 King-Bett, Stadtblick (Hearing Accessible)

Zimmer, 2 Doppelbetten, Stadtblick (Hearing Accessible)

Club-Suite, 1 Schlafzimmer (Mobility Accessible, Tub)

Zimmer, 1 King-Bett, Stadtblick (Mobility/Hearing Accessible, Tub)

Gästebewertungen

Fantastisch

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Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

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