Palmer House a Hilton Hotel

$317

/ night

Avg. for October

Palmer House a Hilton Hotel - Restaurant

Prices for Palmer House a Hilton Hotel

Select dates to see prices and availability

$317

/ night

Avg. for October

Monthly average prices

Nightly prices at Palmer House a Hilton Hotel average $149 in January, the cheapest month, and $344 in May, the most expensive, based on the last 12 months.

Average nightly price at Palmer House a Hilton Hotel by month, last 12 months (USD)
Month	Average price
January	$149
February	$154
March	$179
April	$228
May	$344
June	$342
July	$332
August	$278
September	$338
October	$317
November	$218
December	$165

Most expensive: May (~$344)

Cheapest: January (~$149)

About this property

Palmer House is a Hilton hotel in central downtown Chicago's Theatre District, with a Starbucks right on the property that guests often bring up.

Amenities

The 24-hour health club and fitness center lead a strong set of leisure features. There's an indoor pool with a pool hoist, plus a full-service spa where treatments are booked ahead. Business travellers get a business center, conference space and coworking areas. Concierge staff and bellhops are on hand, and covered self and valet parking are both available for a fee, along with electric car charging. A resort fee applies and covers internet access.

Business amenities

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has 130000 square feet (12077 square meters) of space consisting of a conference center and 77 meeting rooms. Self parking (subject to charges) is available onsite.

Dining

Starbucks on the property is the easy coffee stop, and guests speak well of it. On weekday mornings the hotel serves to-go breakfasts for an extra charge. There's also a wheelchair-accessible restaurant on site.

Rooms

Make yourself at home in one of the 1641 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Cable programming along with video-game consoles are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Location

The hotel sits in central downtown Chicago, a spot guests love for how much is close by. State Street and the CIBC Theatre are 330 feet away, and the Art Institute of Chicago is 0.2 miles away. Millennium Park is a 3-minute walk. For longer trips, guests mention the Red Line.

What's nearby

State Street(0.1 miles)
CIBC Theatre(0.1 miles)
Grant Park(0.2 miles)
Millennium Park(0.2 miles)
Art Institute of Chicago(0.3 miles)
Chicago Symphony Orchestra(0.3 miles)
Michigan Avenue(0.3 miles)
Daley Plaza(0.3 miles)
Harold Washington Library Center(0.3 miles)
Maggie Daley Park(0.3 miles)
Chicago Cultural Center(0.3 miles)
Chicago Theatre(0.3 miles)
Cloud Gate(0.4 miles)
James M. Nederlander Theatre(0.4 miles)
Chicago Board of Trade Building(0.4 miles)
Chicago Midway Airport (MDW)(12.5 miles)
Chicago O'Hare Intl. Airport (ORD)(19 miles)
Chicago, IL (PWK-Chicago Executive)(26.7 miles)

Laundry service
Elevator / Lift
Business Center
Multilingual Staff
Safe-Deposit Box
Bicycle Rental

Show all

Location

17 E Monroe St, Theatre District, Chicago, Illinois, United States of America

State Street (0.1 miles)

CIBC Theatre (0.1 miles)

Grant Park (0.2 miles)

Millennium Park (0.2 miles)

Art Institute of Chicago (0.3 miles)

Chicago Symphony Orchestra (0.3 miles)

More location info

Room options

Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

Room details

2 Full Beds

Sleeps 4

200 ft²

Air Conditioning

Heating

Private Bathroom

Premium 2 Bed 2 Bath 1 Room

Room details

2 Full Beds

Sleeps 4

300 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Standard Room, 1 King Bed, Mobility Accessible

Room details

1 King Bed

Sleeps 2

200 ft²

Air Conditioning

Heating

Bathtub

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room details

1 King Bed

Sleeps 2

1000 ft²

Air Conditioning

Heating

Private Bathroom

Standard Room, 2 Double Beds

Room details

2 Full Beds

Sleeps 4

200 ft²

Air Conditioning

Heating

Private Bathroom

Suite, Multiple Beds

Room details

3× Full Beds

Sleeps 8

1000 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Premium Room, 2 Double Beds

Room details

2 Full Beds

Sleeps 4

249 ft²

Air Conditioning

Heating

Private Bathroom

Deluxe Room, 2 Double Beds

Room details

2 Full Beds

Sleeps 4

350 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Deluxe Room 1 King Bed

Room details

2 Full Beds

Sleeps 4

300 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Premium 2 Double Mobility Accessible (Tub)

Room details

2 Full Beds

Sleeps 4

250 ft²

Air Conditioning

Bathtub

Private Bathroom

Deluxe Room, 1 King Bed

Room details

1 King Bed

Sleeps 2

350 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Room, 2 Double Beds

Room details

2 Full Beds

Sleeps 4

200 ft²

Air Conditioning

Heating

Private Bathroom

Premium Room, 1 King Bed

Room details

1 King Bed

Sleeps 2

248 ft²

Air Conditioning

Heating

Private Bathroom

Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

Room details

1 Queen Bed

Sleeps 2

205 ft²

Air Conditioning

Heating

Private Bathroom

Room, 2 Double Beds, Mobility Accessible

Room details

2 Full Beds

Sleeps 4

200 ft²

Air Conditioning

Heating

Bathtub

Standard Room, 1 King Bed (Hip & Historic)

Room details

1 King Bed

Sleeps 2

200 ft²

Air Conditioning

Heating

Private Bathroom

Premium Room, 2 Double Beds, Mobility Accessible

Room details

2 Full Beds

Sleeps 4

248 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Deluxe Room -1 King Bed

Room details

1 King Bed

Sleeps 2

275 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Suite, 2 Double Beds

Room details

2 Full Beds

Sleeps 4

1000 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room details

1 King Bed

Sleeps 2

200 ft²

Air Conditioning

Heating

Private Bathroom

Suite, 1 King Bed

Room details

1 King Bed

Sleeps 2

996 ft²

Air Conditioning

Heating

Private Bathroom

Standard Room, 1 Double Bed

Room details

1 Full Bed

Sleeps 2

150 ft²

Air Conditioning

Heating

Private Bathroom

Room, 1 Double Bed (Parlor, No Bed)

Room details

1 Full Bed

Sleeps 2

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Suite, 1 Double Bed (Parlor)

Room details

1 Full Bed

Sleeps 4

1000 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Guest reviews of Palmer House a Hilton Hotel

8.1

Very good

Based on 2,708 verified reviews

Who stays here?

Business

28%

Couple

31%

Family

24%

Group

11%

Solo

What guests think

AI-generated summary based on recent guest reviews

At Palmer House a Hilton Hotel, travelers consistently admire the grand historic lobby and atmosphere, while recurring critiques focus on dated, small rooms and operational strains such as long check-in lines, slow elevators, and intermittent facility closures.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Many guests find staff warm and helpful, though responsiveness can lag and rooms are sometimes not ready at the stated time. The central Loop location is widely praised for walkability to the Art Institute, parks, theaters, and transit. Expect a striking historic setting and convenience, with variable room quality and service consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Grand lobby bar and lively common spaces stand out, and the gym draws strong praise; however, guests repeatedly report pool closures, long elevator waits, and costly parking/valet, and several dislike the mandatory destination/resort fee.

Related guest reviews

Julie

Aug 5, 2025

Stayed 4 nights

Love the gym!

Justin

Aug 3, 2025

Stayed 3 nights

Beautiful gilded age feel. Long wait for elevators is my only complaint

Mary

Jul 13, 2025

Stayed 1 night

Checked in and no one told us pool was closed. We had kids with us looking forward to swimming. When we complained they offered us 2 free brownies.

Arturs

May 31, 2025

Stayed 1 night

$25 “resort fee” gives you absolutely nothing of value. Beautiful pool prominently advertised was closed.

Cynthia

May 22, 2025

Stayed 2 nights

The hotel's history and close proximity to Millennium Park is the reason I chose the property. The gym was huge. Big disappointment that the pool was closed. I realize amenity fees are the norm, but wish they were not.

Sherri

Mar 30, 2025

Stayed 2 nights

Great restaurant and bar. Beautiful atmosphere. Close to transportation and activities.

Jocelyn

Jan 1, 2025

Stayed 1 night

Beautiful historical hotel. Staff is super friendly and attentive. I love that I can text a number instead of calling the front desk for anything that I needed throughout my stay. Also amazing workout facility and pool area.

Robert

Nov 10, 2024

Stayed 2 nights

This is a beautiful building but too crowded with weekend guests to make this a pleasurable experience. Incredibly long,long waits for the elevator and for dining. No taxis in the area make you completely dependent on Uber or Lyft.

Thomas

Nov 3, 2024

Stayed 1 night

Sleeping quarters were fine. Staff was friendly. Cleanliness not an issue. Bathroom was small and outdated. Service at check-in was awful, as was the availability of elevators. Waited almost thirty minutes to check in, and at least twenty minutes to get an elevator from the 15th floor to the street to make my final departure from the hotel. There were two convention groups at the hotel, but I can’t escape concluding that the Palmer House’s best days are behind it. It was certainly over-matched by the demands on it while I was there. Finally, the new mandatory “resort fee” was a rude shock and, in my view, totally uncalled for. The need for staff to explain it over and over to incoming guests at check-in had to be one of the reasons why that process was so slow and unpleasant. I have many fond memories of past stays at this Chicago landmark hotel, but have neither the wish nor the intention ever to go back there.

Courtney

Aug 25, 2024

Stayed 2 nights

Hotel is perfect. Right in the middle of everything. Only flaw...Parking. Will make you dizzy...Both driving in the garage and paying for it...$54 a night. Be prepared.

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AI-generated summary based on recent guest reviews

Cleanliness

Reports are mixed: several guests note musty odors, peeling wallpaper, mildew or mold in bathrooms, and missed or inadequate cleaning, while others found their rooms clean.

Related guest reviews

Arturo

Oct 13, 2025

Stayed 4 nights

I stayed at The Palmer House during the Chicago Marathon weekend and paid $750 per night. The location is perfect, but that’s the only positive thing I can say. The hotel is old, run-down, and poorly maintained. I requested a non-smoking room, but it reeked of cigarette smoke. The furniture was burned with cigarette marks, the bathroom fixtures were rusty and corroded, and the wallpaper was peeling off and stained with suspicious liquids. There was visible mold and humidity on the walls, ceilings, and even on the furniture. The bathroom had mold as well, and overall cleanliness was terrible. Service was practically non-existent — it’s impossible to reach anyone from the staff. Everything is handled through automated voicemail, and no one ever follows up. For such a high price, I expected at least basic comfort and cleanliness, but this hotel is far from it. Avoid staying here unless location is your only priority.

D'Amber

Aug 27, 2025

Stayed 3 nights

It is a beautiful hotel. The room itself, though, was pretty beat up. The bathroom cabinet bottom portion was torn up and you could see the wood underneath and the bathroom smelled like mold or mildew. The rest of the room there were no issues, but the walls on that particular floor, seemed to not be in great shape either. Not sure why the smell as the room appeared very clean and housekeeping was constantly cleaning rooms.

Sarita

Aug 11, 2025

Stayed 1 night

The Palmer House shows her age. Our first room had a leftover beach towel and other evidence that the room had not been cleaned. The second room was better but the wallpaper peeling and uncomfortable mattresses gave an old feeling. Will think seriously about whether to return ever.

THOMAS

Jul 23, 2025

Stayed 3 nights

I stayed here on a weekly basis back in the 80's. It had been 40 years since I last stayed here, and it was great then. The lobby is still great, but that's it. Our room was horribly musty and dated, dirty towels in the closet, no coffee maker in the room, hair in the bathroom, pillows smelled like dirty feet. The lower level shops are all but gone. I will not stay here again.

Nancy

Jul 3, 2025

Stayed 2 nights

Very dirty and room was not cleaned

Fengcai

Jun 26, 2025

Stayed 1 night

The things in the room are old. Especially the bathroom is very dirty and the toilet hasn't been cleaned.

Vannessa

May 26, 2025

Stayed 3 nights

Amazing location and near a lot so shopping and sites to see. Unfortunately, that is all. The hotel is old and dirty. Our room smelled so moldy and there was even mold on the ceiling in the bathroom. Extremely small bathroom and the door was dirty and old. The shower curtain has yellow stains at the bottom. Just awful.

Derek

May 14, 2025

Stayed 3 nights

I wish I could upload photos here. The halls on floors 14000 are absolutely disgusting the wall paper is falling off with holes in the walls. There was a plate in the hallway with food on it for four days, the clean crew just kept walking past it. The location is amazing because it’s so close to everything but yea as far cleanliness lol no. There was a huge crack in the wall in my room

Annamarie

Apr 21, 2025

Stayed 1 night

Let me start by saying this is a stunning hotel. All of the staff we encountered were super friendly. We had a seamless check in. We arrived to our room and immediately noticed that the room needed some work. The paint on the inside of the bathroom door was peeling off. The wallpaper in the bathroom was separating from the wall in several places. There were mold spots on the ceiling in the bathroom as well. The carpet looked filthy and there were goopy streaks on a piece of the wall art. The washcloth I grabbed to use had a giant brown stain on it. Overall, a pleasant experience but feel as though the room wasn’t taken care of and cleaned properly. For an upscale hotel in the heart of Chicago, I expected a little more.

Stephanie

Dec 24, 2024

Stayed 2 nights

The property itself is beautiful and historical, but unfortunately, our experience fell short. Upon check-in, our room had not been vacuumed and contained clothing from previous guests. My daughter’s room was even worse — the bed was made, but the room was unclean, with full garbage bins, a leaking toilet, and a dirty bathroom. Despite bringing these issues to the front desk, only the bathroom was partially cleaned, and the toilet continued leaking, with garbage still unemptied. For the price we paid, we expected far better attention to cleanliness and maintenance. Very disappointing.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often small and dated with cramped bathrooms and occasional noise from nearby L trains; beds are generally comfortable, and a few rooms feel more spacious.

Related guest reviews

Leslie C

Nov 8, 2025

Stayed 1 night

Obviously once a grand venue in the heart of Chicago but rooms a little tired- overdue for updating to a proper Hilton standard.

scott

Oct 27, 2025

Stayed 2 nights

Staff and service was good, room was clean but not as advertised for a Premium King room, much smaller. Small bathroom too.

Deziree

Sep 3, 2025

Stayed 2 nights

My husband and I are architecture nerds. We booked the hotel because of it's proximity to down town. We were very pleasantly surprised by our luck when we walked into the lobby! Gorgeous! Our room was next to the L-train, which we definitely didn't mind as we thought it was fun! Our window opened so we listened to the sounds of the City for a while and the windows had sound proof glass so when closed we had no trouble sleeping. We loved the location to all things downtown and the history of the hotel! We were able to walk to literally everything we came to see!

MIKKI

Aug 11, 2025

Stayed 1 night

I love this place. The lobby is awesome. Great bars and restaurant. Clientele are professional and well trained. The rooms can be small unless you upgrade. Our bathroom was very small this time. I'll still book here again.

Jennifer

Aug 7, 2025

Stayed 4 nights

Stay here every time I’m in Chicago. Rooms are spacious, the property has everything you need, coffee downstairs, have a drink in the beautiful lobby, the El has multiple stations right outside the door.

Kristina

Aug 4, 2025

Stayed 1 night

Overall, staff was super friendly and helpful. Was able to check-in 2 hours early. The hotel itself is older and a little dated so the shower and toilet were working but could use an upgrade. However the room was clean and beds were comfortable. Super convenient and so many places nearby- walking distance!!! Would definitely stay again if I came back, especially convenient for lollapalooza!!

Kiyah

Jun 24, 2025

Stayed 2 nights

Hotel gives a vintage feel, for the aesthetic it should have a cheaper price tag. This was the most expensive room I’ve stayed in Chicago and also the most outdated, small and just no perks. Room was very noisy, you could hear the pipes from plumbing when other rooms used the facilities. Overall it was a 5/10

Alfredo

Apr 25, 2025

Stayed 2 nights

If you come from a bigger city this might not bother you at all. Room a bit noisy due to proximity to train

Tamiko

Mar 21, 2025

Stayed 2 nights

The highlight of the property is that is 200 years old. The architecture is beautiful. The bathroom is cramped and my room was cramped. There was not a lot of space to move around.

Leo

Jan 31, 2025

Stayed 1 night

A grand old hotel dripping with style. I would stay there again in a heartbeat. Smallish rooms unless a pricey upgrade is ordered.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, but many reviews mention long check-in lines, delayed room readiness, difficulty reaching the desk, and uneven follow-up.

Related guest reviews

Musa

Oct 24, 2025

Stayed 2 nights

Staff is exceptionally warm. Very welcoming place

James

Sep 21, 2025

Stayed 4 nights

The hotel and room were beautiful with just the right amount of comfort. My only suggestion is the concierge provided us list of things instead of any real assistance. They did recommend a breakfast place but when asking about theater they gave us some paper and said these are the shows playing. It was sort of odd and something I could do via the internet.

Heather

Sep 19, 2025

Stayed 3 nights

Hotel was very nice with terrific service.

Brandi

Sep 14, 2025

Stayed 2 nights

Quick weekend trip. Beautiful hotel. Great location. Great service.

Jordan

Aug 1, 2025

Stayed 1 night

check in was complex and busy with a long line

Tristan

May 11, 2025

Stayed 2 nights

We had an exceptional stay! I planned this trip to celebrate my husband’s 40th birthday, and the staff went above and beyond to make it truly special. From the moment we arrived, everyone was incredibly attentive and welcoming. Jay and his assistant Luis really stood out—Jay even made sure we knew Luis would be available if we needed anything when he wasn’t around, which was such a thoughtful touch. Amber, our waitress, and Marty, one of the bartenders we remember, also provided fantastic service. Even with weddings happening throughout the weekend, we always felt like VIP guests. This was a memorable experience from start to finish, and we’ll definitely be leaving five stars for the outstanding service. Highly recommend!

james

Apr 16, 2025

Stayed 1 night

Customer service could of been more informable at check in

Cynthia

Jan 3, 2025

Stayed 3 nights

In general it was very nice. Lobby was lovely, elevators quick, workout room very nice. But we waited in line for over 90 minutes just to check in. There were over 60 people checking in and only one person working the general side and another working the honors side. We nearly missed our show and others were late for a Bears game. It was ridiculously understaffed when you knew how many would be checking in.

Aaron

Dec 23, 2024

Stayed 1 night

The check-in was terrible. I arrived at the 3pm check-in time. Waited in a long line for 25 minutes as 1 person at front desk checked everyone in. Then they tell me my room is not ready, they will put a rush on it & they will text me when available. We got tired of waiting around trying to entertain our toddler so we went to dinner. 2 hours later they text it’s ready. We come back after dinner at 7pm to get our room keys, go to the room & find someone is already in the room. Go back to front desk & have to wait for another 20 minutes while they transfer us to another room. All of this is going on while I have a crying toddler that’s tired because I can’t get access to a room until 7:30pm. I tried calling Hilton and the hotel to see if we could get any compensation for these issues. They all said I need to talk to the front desk. The front desk comp’d us free breakfast. Which means nothing since we already have plans for breakfast at a restaurant in the morning. Hands down, worst check-in ever.

Sandra

Oct 28, 2024

Stayed 1 night

They need more (and better) staff. Absolutely no communication with the front desk or operator. Our room was not ready and it was hard to find anyone to obtain another room

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AI-generated summary based on recent guest reviews

Location

Consistently praised for a central Loop location that is walkable to the Art Institute, parks, theaters, shopping, and multiple L lines.

Related guest reviews

Bridget

Sep 6, 2025

Stayed 2 nights

Was visiting Chicago to go to an exhibition at the Art Institute of Chicago. The hotel is close by and close to lots of things to do. Highly recommend.

Will

Aug 10, 2025

Stayed 1 night

Great location. Very walkable and easy access to food and entertainment.

Todd

Aug 6, 2025

Stayed 3 nights

Central location to everything

Pam

Jul 20, 2025

Stayed 1 night

A great place to stay within walking distance of Art Institute, Pfitzger, Bean, and Monroe Harbor.

Veronica Faye

Jun 8, 2025

Stayed 3 nights

Very close to The Art Institute of Chicago, Millennium Park, and other fun destinations. The train from Midway to the hotel is very convenient. The staff is really friendly and helpful. 10/10 would stay here again.

Athanasios

May 27, 2025

Stayed 1 night

Location was great, walkable to anywhere in downtown Chicago, Millennium Park, Soldier Field, etc.

Victoria

May 26, 2025

Stayed 4 nights

This is a historic property in downtown Chicago. It was close to the Loop, where we wanted to be this trip.

Paul

Mar 23, 2025

Stayed 4 nights

Great location and wonderful historical hotel with lots of updated comforts.

Maurice

Mar 18, 2025

Stayed 3 nights

Pretty lobby with parking garage across the street. Love the location

Bianca Nicole

Nov 15, 2024

Stayed 5 nights

Great location. Beautiful hotel

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AI-generated summary based on recent guest reviews

Dining

Guests enjoy the lobby bar, cocktails, and the famous brownie, yet note high prices, breakfast waits, limited room service, and uneven options.

Related guest reviews

Jennifer

Aug 3, 2025

Stayed 1 night

We were really happy with our experience at the Palmer House. The room was really nice and the hotel was in walking distance to Millennium Park, Grant Park, shopping, etc. We were dining and a manager came up just to say hi and find out if we were happy (we were). He started talking about how Palmer House invented the brownie and gave us brownies to try (delicious!). This was Lollapalooza weekend and he clearly had a lot to do - he still took the time to give individual attention. Very impressed with the service. The Lockwood Room is also gorgeous. It’s a great place to grab drinks. (And for coffee addicts like me, there is Starbucks on the property.) Very happy with our experience - perfect from start to finish. We will be staying here again.

Janie

May 25, 2025

Stayed 2 nights

Beautiful Hotel. Great history. Comfortable beds. Great Location. Awesome espresso martinis!

Erin

May 23, 2025

Stayed 2 nights

Beautiful hotel, restaurant and bar were wonderful (best burger we have ever had). Staff were very friendly though we asked for extra towels and never received them. Could not have asked for a better location.

Thomas

May 22, 2025

Stayed 3 nights

The hummus at the bar was good

Sherri

Mar 30, 2025

Stayed 2 nights

Great restaurant and bar. Beautiful atmosphere. Close to transportation and activities.

Christian

Mar 28, 2025

Stayed 1 night

From our first interaction with the doorman this hotel proved to be exceptional. Beautiful interior architecture. Great customer service. Plenty of dining options. Definitely will be returning

Wendy

Mar 11, 2025

Stayed 2 nights

Fantastic art deco hotel. Just sipping a cocktail at the lobby bar is a privilege.

Larry

Feb 23, 2025

Stayed 2 nights

Beautiful lobby. Welcoming staff. Difficult to get breakfast table needs 20 minute wait. Perhaps advanced reservation needed.

Trista

Jan 31, 2025

Stayed 1 night

The pool was nice for the kids and it was super close to the Chicago Symphony Orchestra. There are no microwaves or coffee makers in the room. So snacking on leftovers in the middle of the night is not an option. And the line for starbucks in the hotel was about an hour wait. Dunkin Donuts is right around the corner. This hotel is gorgeous!

Michael

Jan 29, 2025

Stayed 2 nights

Limited bar/dining access.

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AI-generated summary based on recent guest reviews

Sarah

2 weeks ago

Stayed 3 nights

We stayed at the Palmer House on marathon weekend. The hotel is a great location in the downtown loop and is an easy one-block walk to the train from OHare. This is an old hotel with a beautiful lobby. Rooms are clean but our bathroom was dated and could use some re-tiling in the shower. The gym is AWESOME - every amenity you could want for a hotel workout facility. Our stay was complicated by a union strike of hotel staff, so there were no housekeepers available for daily room cleans, and there were picketers outside the hotel. The remaining staff did an awesome job keeping up with a difficult situation on one of the busiest hotel weekends of the year in Chicago.

Heather

3 weeks ago

Stayed 1 night

When we came early, they placed us in a single bed room. Weird for me and my sister to share a bed. Room was tiny and didn’t feel clean.

Lawrence

3 weeks ago

Stayed 1 night

Being in downtown Chicago, I was unsure if there would be room to pull my car up to check in, but valet made sure i could keep my car there until i checked in. This hotel is massive, & the separate elevators for certain floors took a second to adjust to, but were fast once i got on. The room was beautiful and all i could ask for. There is so much history in this hotel & i could have wandered for hours, but the city awaited me. This hotel is within walking distance of so many restaurants, shops, landmarks, and well worth the stay. This was where i began my Route 66 trip, and I was very happy i chose this hotel.

Holly

3 weeks ago

Stayed 2 nights

Beautiful, historic hotel in the heart of downtown. Excellent location, helpful staff, and absolutely gorgeous lobby. Rooms were a bit smaller than expected, not a lot of surfaces or shelves to put things, and pillows were a little flat--but overall, a very nice hotel and a lovely stay was had. We enjoyed having a drink in the stunning lobby bar both nights, and the location made for some easy sightseeing.

Brandee

4 weeks ago

Stayed 4 nights

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Palmer House a Hilton Hotel

Is parking available at the hotel?

Self parking is available on-site for a fee of USD 57 per night, which includes in/out privileges. Valet parking is also offered at a fee of USD 85 per night, also with in/out privileges. Parking height restrictions apply.

What breakfast options are available?

To-go breakfasts are served on weekdays from 6:30 AM to 11:00 AM for a fee ranging from approximately USD 15 to 30 per person.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is available from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features does the hotel offer?

The hotel features wheelchair-accessible facilities, including a registration desk, public washrooms, and meeting spaces. There is also a pool hoist available for pool access.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Chicago, just a 3-minute walk from Millennium Park and a 5-minute walk from the Art Institute of Chicago. It is 0.3 miles from Cloud Gate and 0.6 miles from Willis Tower.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool, which is accessible from 5:30 AM to 9:00 PM.

What are the hotel's policies for children?

Children 17 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.

What is the hotel's policy regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of USD 55 per stay, subject to availability. Advance request is recommended for rollaway beds.

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Considering this hotel for your Chicago trip?

What do room rates usually run at Palmer House a Hilton Hotel in Chicago?

Over the next 60–90 days, room rates at Palmer House a Hilton Hotel in Chicago typically land around $146 a night for two guests, ranging from $129 to $169 on peak dates.

When is the best time to visit Palmer House a Hilton Hotel for fewer crowds?

February is the quietest month to visit Palmer House a Hilton Hotel in Chicago, while December sees the heaviest demand. Expect crowds to build through spring and peak around the holidays, so midwinter weekdays are likeliest to feel calmer and easier to book.

Which month has the lowest rates at Palmer House a Hilton Hotel?

Over the trailing 12 months, January is the cheapest month to stay at Palmer House a Hilton Hotel in Chicago, averaging $197 a night; May is the priciest at $433. January’s lower rates come even though February is the quietest month for crowds.

What’s nearby Palmer House a Hilton Hotel and who is it good for?

Set in Cook County, Palmer House a Hilton Hotel in Chicago sits steps from State Street, Millennium Park and the Art Institute of Chicago, making it ideal for couples and business travellers. The hotel’s city-centre location also suits shopping and cultural visits, with easy access to Michigan Avenue and the Chicago Theatre.

How does the nightly price at Palmer House a Hilton Hotel in Chicago compare to recent weeks?

The current price at Palmer House a Hilton Hotel in Chicago is $279 per night for 2 guests, which is low for this hotel: about 30% below its $402 average over the last 60 days. Most nights over that period fell between $295 and $1,313.

Prices for upcoming dates

October 2026

November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

2026-10-30: 225.01941136016845USD
2026-10-31: 189.46264798812865USD
2026-11-01: 275.0309645027161USD
2026-11-02: 278.41599344635006USD
2026-11-03: 285.6575273109436USD
2026-11-04: 311.94684794921875USD
2026-11-05: 302.5958706893921USD
2026-11-06: 315.2505820358276USD
2026-11-07: 315.2505820358276USD
2026-11-08: 277.30816081848144USD
2026-11-09: 273.10078011398315USD
2026-11-10: 307.71414701690674USD
2026-11-11: 273.10078011398315USD
2026-11-12: 260.4460687675476USD
2026-11-13: 205.66326832122803USD
2026-11-14: 238.55246619338988USD
2026-11-15: 313.54812582702635USD
2026-11-16: 307.71414701690674USD
2026-11-17: 307.71414701690674USD
2026-11-18: 315.3264572357178USD
2026-11-19: 315.3264572357178USD
2026-11-20: 289.95203285064696USD
2026-11-21: 164.29422186431884USD
2026-11-22: 146.66221366271972USD
2026-11-23: 140.75235110435486USD
2026-11-24: 132.33758114700316USD
2026-11-25: 135.69915340423583USD
2026-11-26: 146.66221366271972USD
2026-11-27: 164.29422186431884USD
2026-11-28: 164.29422186431884USD
2026-11-29: 164.29422186431884USD
2026-11-30: 164.29422186431884USD
2026-12-01: 164.29422186431884USD
2026-12-02: 164.29422186431884USD
2026-12-03: 164.29422186431884USD
2026-12-04: 164.29422186431884USD
2026-12-05: 164.29422186431884USD
2026-12-06: 164.29422186431884USD
2026-12-07: 164.29422186431884USD
2026-12-08: 164.29422186431884USD
2026-12-09: 164.29422186431884USD
2026-12-10: 162.6676408554077USD
2026-12-11: 164.29422186431884USD
2026-12-12: 164.29422186431884USD
2026-12-13: 151.71541991119383USD
2026-12-14: 164.29422186431884USD
2026-12-15: 164.29422186431884USD
2026-12-16: 164.29422186431884USD
2026-12-17: 156.7360911201477USD
2026-12-18: 138.24743515701294USD
2026-12-19: 146.86824611740113USD
2026-12-20: 146.66221366271972USD
2026-12-21: 142.4439850955963USD
2026-12-22: 141.6090074142456USD
2026-12-23: 130.65678647003173USD
2026-12-24: 130.65678647003173USD
2026-12-25: 129.80013016014098USD
2026-12-26: 129.80013016014098USD
2026-12-27: 145.8164052154541USD
2026-12-28: 153.0925941116333USD
2026-12-29: 161.84352813339234USD
2026-12-30: 138.24743515701294USD

Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Pool access available from 5:30 AM to 9:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fee for to-go breakfast: approximately USD 15 to 30 per person
Covered self parking fee: USD 57 per night (in/out privileges)
Covered valet parking fee: USD 85 per night (in/out privileges)
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Refrigerator fee: USD 40 per stay
Rollaway bed fee: USD 55.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
1 $275	2 $278	3 $286	4 $312	5 $303	6 $315	7 $315
8 $277	9 $273	10 $308	11 $273	12 $260	13 $206	14 $239
15 $314	16 $308	17 $308	18 $315	19 $315	20 $290	21 $164
22 $147	23 $141	24 $132	25 $136	26 $147	27 $164	28 $164
29 $164	30 $164

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $225	31 $189