Name: SpringHill Suites by Marriott Chicago O'Hare
Address: 8101 West Higgins Road, Chicago, Illinois, United States of America, Chicago, Illinois, US
Price range: $124–$328 per night
Rating: 8.43

What guests think

At SpringHill Suites by Marriott Chicago O'Hare, travelers highlight spacious rooms, friendly staff, and a convenient airport location, while noting dated décor, occasional maintenance and cleanliness issues, and complaints about paid parking.

Many appreciate the easy walk to the Blue Line and nearby eateries, though downtown trips take longer and some outside and train noise is noticeable. Breakfast is widely liked for variety but can be very busy, and holiday or weekend hour changes have caused confusion. The airport shuttle is convenient and regular, but a few guests reported delays or missed pickups. Overall, expect a practical airport stay with solid basics in an older, busy hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle is convenient and runs frequently; guests also use the indoor pool and gym. However, parking is paid and often described as expensive or limited, and the pool is small with early hours and occasional towel shortages.

Related guest reviews

10

Diana

Jul 31, 2024

·

Stayed 1 night

We stayed one night before our flight. Rooms are spacious, clean. Overall facilities are very good. Shuttle to the airport very convenient.

10

Pricilla

Jul 28, 2025

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Stayed 2 nights

Loved the airport shuttle and when it arrives. Loved the breakfast buffet and many options to choose from, it is an actual buffet. Staff very nice as well!

10

Kylie

Feb 7, 2025

·

Stayed 1 night

Great property. Staff was very friendly, accommodating, and available at all hours. Airport shuttle made it super convenient to get to and from my flights.

10

David

Oct 20, 2024

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Stayed 4 nights

Stayed here when taking part in Chicago Marathon. 10 minute walk to train station for frequent service 24 hours into centre of city. Efficient airport transfers and friendly staff. Spacious rooms.

10

Richard

Sep 3, 2025

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Stayed 2 nights

Clean room. Comfortable bed. great staff. close to the airport with a Reliable 24/7 shuttle, good breakfast with a lot of variety. Excellent choice.

10

Mandeep singh

May 23, 2025

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Stayed 5 nights

We had a good stay. It was closed to Cleveland metro station so easy to access city. Enjoyed gym and pool. Hotel gave us option to store Luggage once we checked out as our flight was in the night.

8

Stephen

Oct 30, 2025

·

Stayed 1 night

Prompt airport shuttle a plus, good breakfast,

8

Emily

Jul 30, 2025

·

Stayed 3 nights

Easy check in and out. Good location from airport and e pressway. However, parking limited and costs add’l $33.00 per day.

6

Hannah

Aug 24, 2025

·

Stayed 1 night

Started off with not knowing about parking until it was too late. If it would have been a refundable trip we would have switched hotels to be honest. $32 a night after paying for said night is steep and should be listed boldly at checkout. The beds were mediocre and sheets weren’t deep enough to stay on the bed. (It wasn’t anything crazy, just two toddlers and us) Hair dryer was weak as can be and super old, honestly seemed 90s. Pool was nice and not overly chlorinated, just echoed loudly which is pretty normal for a pool area. Breakfast was good and had a fair amount of options including healthy options. Parking could be a bit better especially since we’re paying extra for it. The AC/heat was extremely outdated as well. Wasn’t digital and the units were just as outdated so it didn’t push out much. We travel a lot and stay at quite a few hotels so overall I’d say probably a 6/10 due to being quite outdated for the pricing. The posting also said the united center is 18 minutes out, wrong try 40. And I get traffic can vary that but each time it wasn’t even close to 18.

10

John

Sep 26, 2025

·

Stayed 2 nights

Only bad thing about this hotel is that parking is not free even if you pay to stay, it was $30 per day to park as a customer.

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Cleanliness

Feedback is mixed: many guests found rooms and common areas clean, but recurring reports cite dirty or worn bathrooms, stained linens or carpets, and occasional maintenance or pest issues. Housekeeping consistency varies.

Related guest reviews

4

Elizabeth

Feb 11, 2024

·

Stayed 1 night

Neighboring room smoking illegal substances, loud music, dirty sheets, dirty tub. Pool seems to be loosing paint job, paint scrapping inside pool.

2

MEDIHA

May 7, 2025

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Stayed 1 night

Room was dirty, AC didn’t work and tub wasn’t draining and water collects when showering. Lobby and overall hallways were also dirty. Do not recommend anyone to stay here. Also parking is $32

4

Buenta

Nov 5, 2025

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Stayed 1 night

The room had not been cleaned properly, I found garbage. When I went to check out the lady at the front desk was very rude when I told her about the garbage.

4

Elizabeth

Apr 3, 2025

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Stayed 1 night

Very dirty pool, extremely dirty bathrooms as well as overall room. We bought cleaning items at the local Walgreens and did a thorough clean ourselves. Definitely last time we stay.

4

Ryan

Feb 17, 2025

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Stayed 1 night

Dirtiest hotel room I have stayed in! Clearly wasn’t vacuumed, purple marker on couch and what appears to be “male human fluid” stains on the couch as well. Ice machine doesn’t work on floor 3, so I went to floor 4 and it was the grossest smell coming out of the ice machine or garbage. Completely unacceptable!!!

6

Ash

Jun 25, 2025

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Stayed 1 night

Staff is amazing, friendly and helpful. Our room however was dirty dirty. In particular the bathroom.

6

Sharon

Nov 20, 2025

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Stayed 9 nights

Rooms could be a little bit cleaner cobwebs in the corners, updated bathtubs they are needing to be re-coated. I am a bath person and love my hot bath however, floating coating pieces coming up in the water wasn’t so nice.

8

Michael

Aug 11, 2025

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Stayed 3 nights

We’ve stayed at this property before. It’s convenient to visit family. It’s an older building with a heavily scented odor throughout the building. Staff was cordial but inept. The bottom sheet had a stain on it. We had to go to the front desk three times to get a replacement. “We keep some spares in the back but they aren’t marked what size they are.” First, a hotel room sheet with a stain on it doesn’t help me feel the location is attentive to cleanliness. Second, the fact that the supply at the from desk can’t locate the right size sheet because the sheets aren’t marked doesn’t help me feel they are organized. Finally, I learned that I have to be really careful in the future about checking for parking fees. The fees here were over $30 per night. This should be figured into the nightly stay. You also have to set up your parking through an app, CleanPayMobile. Wait. How careful is the hotel chain about checking for app security? I don’t like apps if I don’t genuinely need them. Far too many apps play fast and loose with my information, either security or selling it or both. Ultimately, they had to have maintenance deliver clean sheets. The rooms are pretty spacious. The coffee maker outlet didn’t work. A very nice breakfast. And a well-kept, regularly checked dog area.

10

Deanna Latoya

Aug 29, 2025

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Stayed 1 night

The staff was very nice and the property was very clean.

10

Pedro

Apr 25, 2025

·

Stayed 1 night

Very clean, friendly staff

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Rooms

Suites are generally spacious and comfortable, with layouts appreciated for work and relaxation. Several guests note dated furnishings, temperature-control problems, and some noise from nearby roads, trains, or the airport, and sofa beds can be uncomfortable.

Related guest reviews

8

Jamie

Sep 13, 2025

·

Stayed 5 nights

The hotel was just a 16 minute ride from ORD. The rooms were spacious. Breakfast was good, though, waffle stations are only available during the weekends. The gym had plenty of equipment and laundry room was convenient. Parking on site is available for a fee, but since I stayed more than 5 nights, they waived the parking fee, which was a delight! The neighborhood was quiet and I felt safe the entire time. Front desk employees were polite and helpful. Overall, I would definitely stay here again, if I ever in town in the future!

10

Russell

Jun 18, 2025

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Stayed 4 nights

Overall, great place to stay. Only downfall is room was warm for us, and we had no control of the temperature.

8

Rosalie

May 1, 2025

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Stayed 6 nights

The room is very spacious and well laid out. I liked everything about the room. It was clean and the bed was comfortable. Also the room temperature was pretty much perfect day and night. I stayed for a week. If I stay there again I will bring a china plate for warming up food and maybe some cutlery. Breakfast was excellent during the week but more basic on the weekend when the hotel was full of kids. The lobby could use a refresh but the price of the hotel was reasonable so no complaints there. Pick up and drop off for airport goes every 1/2 hour. For sure I will be back.

10

Karla

Sep 18, 2024

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Stayed 1 night

I really liked the room. It was quiet and fairly spacious. The blinds blocked light nicely. The air conditioner worked well and was not noisy.

4

Thomas

Jun 9, 2025

·

Stayed 3 nights

The couch/bed was very bad not comfortable the spring hurts so bad. If you go with family get the two beds room.

6

JAMIE

Jul 23, 2025

·

Stayed 2 nights

The room was cold. We could not adjust the thermostat and could not turn the heat on to warm the room just a bit

8

Michael

Oct 1, 2023

·

Stayed 3 nights

We loved the hotel itself but it’s right next to both the interstate highway and train. The noise from outside was pretty loud.

6

Hannah

Aug 24, 2025

·

Stayed 1 night

Started off with not knowing about parking until it was too late. If it would have been a refundable trip we would have switched hotels to be honest. $32 a night after paying for said night is steep and should be listed boldly at checkout. The beds were mediocre and sheets weren’t deep enough to stay on the bed. (It wasn’t anything crazy, just two toddlers and us) Hair dryer was weak as can be and super old, honestly seemed 90s. Pool was nice and not overly chlorinated, just echoed loudly which is pretty normal for a pool area. Breakfast was good and had a fair amount of options including healthy options. Parking could be a bit better especially since we’re paying extra for it. The AC/heat was extremely outdated as well. Wasn’t digital and the units were just as outdated so it didn’t push out much. We travel a lot and stay at quite a few hotels so overall I’d say probably a 6/10 due to being quite outdated for the pricing. The posting also said the united center is 18 minutes out, wrong try 40. And I get traffic can vary that but each time it wasn’t even close to 18.

6

Diane

Jul 14, 2025

·

Stayed 1 night

Older property that could use a major renovation but it was ok for one night to catch a flight. It is in a flight path with additional road noise.

8

Yolanda

Jun 17, 2025

·

Stayed 1 night

Nice large, comfortable room. Furniture could use an upgrade and dining tables weren't thoroughly cleaned. I appreciated the soundproofed windows given proximity to O'Hare and a busy road; however, I could hear my next door room neighbor loud and clear as he spoke on the phone. Still, it is an overall pleasant stay.

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Service

Staff are frequently praised as friendly, helpful, and accommodating, including shuttle drivers and front desk. Some guests experienced rude interactions, long or delayed check-in, missed shuttle pickups, or unresponsive follow-up.

Related guest reviews

10

Tina

Jul 28, 2025

·

Stayed 3 nights

The staff was awesome. The rooms were very clean. Would highly recommend 👌

2

Sudeshna

Sep 23, 2025

·

Stayed 2 nights

The checkin time was 3pm and they didnt let us in till 4pm and they were very rude to us and made us sit for hours to provide with us a room. However they were giving other people their rooms and this is really abd. I stayed fro two days and they didnot even do room service. Moreover, I called them and asked for a blanket and they forgot about it. I came back 14 hours later and saw it was not there and I had to go and get it by myself from the reception.

6

Shahtesha

Apr 15, 2024

·

Stayed 4 nights

The shuttle van never arrived when I needed to go to the airport. I had to call an Uber.

2

Brad

Jul 17, 2025

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Stayed 3 nights

After waiting 30 minutes to be checked in, we arrived at our room. Opened the door and there was someone else’s stuff in a fully occupied. Another 30 minutes later at the front desk to finally check in. On the last day, all of the room key cards for the entire hotel had to be re keyed. Yeah, it took an extra 30 minutes to check out. We also saw another patron given a dirty room. The front desk was quick to blame room service or something else. No apologies were given. The parking lot is shady. Seems to be in a nice hood though. The Amenties were clean and the breakfast was nice. We got clean sheets twice. The towels are a little sus.

6

Qi

Nov 21, 2025

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Stayed 1 night

Because of no shuttle bus to pickup us at 4:40am morning, we wait for one hour to wait for at the cold weather, and make five phone call to ask for pickup . The shuttle bus following app also show that the shuttle bus did not moving away the hotel.

10

stayce

Jun 30, 2025

·

Stayed 2 nights

Staff was top notch! From the shuttle driver who picked me up to day, middle, and night shift, including security. Ms. Nicole V, Aiden G, middle shift, all were exceptional and professional.

10

Amy

Aug 4, 2024

·

Stayed 1 night

Our stay was amazing! This is now our “go to” hotel from now in Chicago! Bobbie at the front desk was amazing! He found out we were going to the Cubs game and gave us 3 different options. He explained each one in detail. All the staff always had smiles and were friendly! The room was very clean and the breakfast was really good!

10

Daniel

Sep 6, 2025

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Stayed 1 night

I had just got out of Lutheran General Jospital following a motorcycle accident and the staff couldn’t have been more helpful and understanding. They helped me get around the hotel and offorded me extra time to check out each of my stays. Springhill is top notch…..

10

Tonya

Jun 30, 2025

·

Stayed 3 nights

The staff at this hotel were all so very friendly and helpful. They all went above and beyond to make it a very nice day in the average hotel. I would recommend this hotel as it is convenient right next to the train station and the shuttle will drop you off at the train station as well as the airport

2

sylvia

Jul 16, 2025

·

Stayed 1 night

Property was overbooked and poorly managed.

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Location

Very convenient for O’Hare and the Blue Line, with easy highway access and some restaurants and shops nearby. Downtown is a longer ride, and a few guests noticed noise from trains and planes.

Related guest reviews

8

Georgeana

Aug 8, 2025

·

Stayed 2 nights

Breakfast buffet was really nice plenty to choose from, the beds were ok not amazing but ok, pillows were good again not amazingly supportive, the air conditioner was old school thermostat so could never get it just right in the room which was disappointing. Overall a nice place to stay. Close walk to the blue line. A couple restaurants close walking distance as well.

8

Kenneth

Oct 3, 2024

·

Stayed 1 night

Overall good place to stay, just not much directly around the hotel.

8

Jamie

Sep 13, 2025

·

Stayed 5 nights

The hotel was just a 16 minute ride from ORD. The rooms were spacious. Breakfast was good, though, waffle stations are only available during the weekends. The gym had plenty of equipment and laundry room was convenient. Parking on site is available for a fee, but since I stayed more than 5 nights, they waived the parking fee, which was a delight! The neighborhood was quiet and I felt safe the entire time. Front desk employees were polite and helpful. Overall, I would definitely stay here again, if I ever in town in the future!

10

Kevin

May 25, 2024

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Stayed 3 nights

Great location near O'Hare and CTA Cumberland stop.

8

cynthia

May 4, 2025

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Stayed 2 nights

Close to the airport with convenient shopping and eateries.

8

TiErica

May 19, 2025

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Stayed 3 nights

Nice clean hotel. It was further away from the city and activities thanen I expected. But overall I would definitely stay here again

10

David

Oct 20, 2024

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Stayed 4 nights

Stayed here when taking part in Chicago Marathon. 10 minute walk to train station for frequent service 24 hours into centre of city. Efficient airport transfers and friendly staff. Spacious rooms.

10

Benjamin

Nov 10, 2025

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Stayed 2 nights

Good location to the airport.

8

Michael

Oct 1, 2023

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Stayed 3 nights

We loved the hotel itself but it’s right next to both the interstate highway and train. The noise from outside was pretty loud.

10

Thomas

Aug 7, 2024

·

Stayed 2 nights

Close to the blue line so easy to go downtown. Next to some shops and restaurants.

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Dining

Breakfast is widely liked for variety but can be crowded, and holiday or weekend hour changes have caused confusion. The on-site restaurant’s availability has been inconsistent, so some guests relied on nearby dining or delivery.

Related guest reviews

8

Georgeana

Aug 8, 2025

·

Stayed 2 nights

Breakfast buffet was really nice plenty to choose from, the beds were ok not amazing but ok, pillows were good again not amazingly supportive, the air conditioner was old school thermostat so could never get it just right in the room which was disappointing. Overall a nice place to stay. Close walk to the blue line. A couple restaurants close walking distance as well.

10

Heather

Dec 30, 2024

·

Stayed 4 nights

Clean and comfortable! Bobby at the front desk was so helpful and welcoming. Room was clean and quiet.

6

Jeffrey

Aug 13, 2024

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Stayed 3 nights

I like it was convenient to where I was going. I did not like that guests of the hotel have to pay for parking when they have already paid for their room. Paid Parking should only be for those not staying at the hotel. I also do not like that the Outback Steakhouse was not open during my stay. Also the one time I had breakfast there it took time to get some of the things replenished. There should always be food ready to go. I ate once and did not come back down for the other mornings as it was really hectic trying to get food. I also did not like the sounds coming from the toilet either when I flushed it or when others flushed theirs there was this weird sound like there was something wrong with the pipes. The room was clean but I did smell a scent of Urine in the bathroom area when I ended the room for my stay. Not sure if that was also coming from the plumbing. Water pressure was low and there was a sharp point on the shower curtain rod at the back where I cut my finger on trying to close a curtain that appeared to be too small for the rod.

6

Nicole

May 6, 2025

·

Stayed 3 nights

The value was alright, disappointed with the breakfast hours and pool hours. Pool only open until 9p. Very nice having hotel right on blue line ! -also right next to hooters LMAO

8

Gerard

Sep 25, 2025

·

Stayed 3 nights

Check in and checkout times are different than stated at purchase and door to room paper instructions are also incorrect causing to get locked out of building while loading my car! Parking service difficult to deal with. Have more than one breakfast meat (turkey sausage, yuck). Good otherwise.

8

Terry

Jul 7, 2025

·

Stayed 2 nights

Good. Crowded breakfast.

10

Ross

Sep 16, 2024

·

Stayed 1 night

I booked this hotel because there was a outback restaurant attached to the hotel, unfortunately this was permanently closed. Check in was easy staff friendly. Breakfast poor, Nice big rooms but dated.

6

Ozlem

Dec 5, 2024

·

Stayed 1 night

The pictures don’t reflect the current state of the hotel. It is quite tired, and needs an overhaul. There is no kitchen at the restaurant, so your only options are hooters (!!!) and an Italian restaurant nearby. Not ceonvenient at all in a city where winters are cold and long and it’s not easy to just walk around.

10

Debra

Sep 8, 2025

·

Stayed 3 nights

The staff were friendly and helpful. They were always willing to answer any questions. The rooms were spacious and clean. Loved the fact there was a shuttle to and from the airport. The free breakfast had a large variety of foods to choose from.

6

Katalin

Oct 4, 2024

·

Stayed 1 night

Noise from the airport and the road was pretty bad in the room. The fact that there is no longer a restaurant downstairs makes this hotel less attractive. Half of the dining area was blocked off during breakfast, and that made the rest of the area feel very crowded. It was not easy to find an open table.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$81
February	$77
March	$106
April	$146
May	$162
June	$197
July	$204
August	$139
September	$118
October	$159
November	$127
December	$99

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $328	17 $226	18 $192	19 $164
20 $135	21 $144	22 $194	23 $198	24 $174	25 $168	26 $170
27 $124	28 $133	29 $133	30 $137

Su	Mo	Tu	We	Th	Fr	Sa
				1 $127	2 $218	3 $200
4 $135	5 $198	6 $256	7 $278	8 $221	9 $278	10
11 $204	12 $204	13 $202	14 $247	15 $208	16	17 $224
18 $191	19 $220	20 $232	21 $225	22 $185	23 $207	24 $178
25 $159	26 $179	27 $181	28 $198	29 $146	30 $143	31 $124

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Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds, Hearing Accessible (Roll-In Shower)

Suite, Multiple Beds

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about SpringHill Suites by Marriott Chicago O'Hare

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