Quality Inn & Suites Bloomington University Area

The hotel was quiet, but cut up and very difficult to navigate where to park and get to the lobby. Very strange layout. Won’t be back.

It was what was expected for the price. The parking lot could use work.

Good , clean older property. Pool was also clean. Could use some remodeling, but that's why it is NOT $200 nightly.

Property is older but newly remodeled. Front desk was nice, rooms clean, good restaurants close by. We'd stay again. Perfect for a quick overnight for us on a long road trip.

Pool was green and closed..

This is refurbishing this hotel and they are doing a good job

Quiet, seems like it was well kept, close to several restaurants but off the main highway. Only thing that was a bit of a bummer was carrying my heavy bags up the stairs because there wasn't an elevator, but otherwise I enjoyed my stay.

I was just looking for a quiet one night stay, I have stayed here before but it was under renovation.

There is no elevator to the second floor. We had to cut short our multi day stay by one day but the property wouldn’t refund for the last day. Otherwise good area, quiet. Decent basic breakfast

The AC worked wonders and kept the room nice and cool. The staff was very good, super nice, and extremely helpful. The room and hotel in general was very clean, but the building itself is not in great shape. The continental breakfast was disappointing even by cheap hotel standards. The Biscuits and gravy were good, but they served it everyday which was kind of a bummer, and the waffle iron left the waffles under cooked, so the options diminished each morning. The room also had some issues which created some minor inconvenience, and the pool was closed for cleaning for half of our stay, which was not great.

We had cockroaches in our first room that was coming out of the floor so we ended up switching rooms. Well the second room was not good either! Woke up during the night to go to the bathroom and seen about 15 in the bathtub. The lobby however was very clean. The manager at the front desk was also very nice.

The entire hotel smells faintly like smoke. Hallways are worse. My non-smoking room was not non-smoking.

Simple, clean, and friendly staff.

This hotel was a dump. It was dirty and thrown together. The hallways had this smell to them, the furniture is old and worn out, and the rooms just seemed dirty. The heat was on, and a puddle of water rest on top of the heater. We won't be staying again. I feel ripped off by the price.

Very impressed with the cleanliness of the rooms Lobby always. Staff very friendly and helpful. Would stay here again absolutely!

this hotel is shaped like an L. The wing that is furthest from the front desk smells terrible of smoke. The smell was so bad our eyes were burning and our close reaked. There were holes patched and furniture falling apart. We we were there for a cheer competition so had no option to go somewhere else. There is no way that the owners/management can't smell this, it smells like an astray.

Dirty. Dirty. Dirty.

When I walked into the lobby to check-in, it smelled faintly of smoke. The hallway to our room smelled very much like smoke. The room was not very clean with hair on the floor in the bathroom and floors. Later in the evening, our room stated to smell like marijuana , coming from the hallway. My daughter rolled up a towel to keep the smell at bay. The one nice thing is the mattress and pillows were very comfortable.

The AC worked wonders and kept the room nice and cool. The staff was very good, super nice, and extremely helpful. The room and hotel in general was very clean, but the building itself is not in great shape. The continental breakfast was disappointing even by cheap hotel standards. The Biscuits and gravy were good, but they served it everyday which was kind of a bummer, and the waffle iron left the waffles under cooked, so the options diminished each morning. The room also had some issues which created some minor inconvenience, and the pool was closed for cleaning for half of our stay, which was not great.

I liked the jacuzzi tub and the price but it was very dirty and there was a roach on the wall. I asked the front desk for cleaning spray I had to clean the tub, toilet and the shower. I should really get a discount !!

Really spacious room, only thing I did not like was the jacuzzi tub not working

We truly enjoyed our room and the jacuzzi tub in the room made for such a relaxing overnight getaway.

Could have used more outlets in the room, we had to unplug a lamp just to plug in coffee pot. No outlets to charge phones or devices without unplugging something. Looks like hotel was Hotel is in a good location plenty of things to do around it. Overall 3/5

The air/ heater sucks noisy but if you shut it off the fan runs every 20 minutes for 10 seconds just enough to wake you up.

Hed was very comfortable and our room was massive.

Very spacious rooms, really nice staff

It was ok…clean enough, but the furniture was worn down and the place is old and in need of repair. Loved the black out curtains, but did not like the noisy in-room air conditioner unit. The fan in the bathroom was also terribly loud and there was no way to turn on the bathroom light without the fan. Next time I’m in Bloomington/Normal I will search for a better hotel.

They load trucks in the Lowe’s lot behind the property. 6:00 am

Service was decent. Smells very strongly of stale cigarette smoke and very musty. Bed was comfortable. Seemed pretty clean. Air in room not working right. Very hot. Probably would not stay here again.

Need some updating, no closets in the room or iron.

No impressed; would not stay there again. Understaffed and broken items in room

Lots of sturggle checking in

Very impressed with the cleanliness of the rooms Lobby always. Staff very friendly and helpful. Would stay here again absolutely!

HOTEL could not find my reservation until they looked up my Credit card number. They were full and almost turned me away at 10 pm with no room. Luckily the staff tried the credit card number and that pulled up the registration. Everything turned out great. and We have no hard feelings over this. Just hope my experience can help sharpen the system to better help other travelers.

In giving the staff five stars I am referring to the one person with whom I had any contact--the woman woman who admitted us upon our arrival at 8 pm. Very helpful and professional.

I planned a last minute trip on Expedia they had a king suite with pictures of a room with a jacuzzi in it when we arrived that was not the case it was just a king suite. (Not the hotel fault expedia needs to update their photos) it also stated it was in “the university area” but was no where near the university and i shouldve double checked the address but point in case its overall miss leading. The hotel on the other hand was dirty their were crumbs of food on the floor around furniture (leading to our worries for bugs) and a majority of it was behind the furniture including hair fingernails and who knows what else. The lady ( I believe her name was hailey) at the front desk was very polite and I appreciate her patience and she did give us a few rooms to look at after telling her that room was dirty (they were all dirty) we then told her a room was okay bc at the time we were figuring out what to do thinking we were screwed bc we passed the cancellation date. And all of the issues we had are out of her control. Going back to expedia misleading the area i would be staying in i am from this area and moved out of state i know this area and it is not safe i am a women in my early 20s and whether i am with someone else or not i am aware im a target. I realize that thats not something in the hotel or expedias control but there are things here that can be fixed for the health and safety of others who choose to stay here.

They are pretty friendly which is super helpful when you travel with two large fur babies.

I like it for the conveniency and the staff are very nice!

Never was provided password for wifi and No one answering at front desk . Bed not comfortable.

Mixup with Expedia on duration and payment, however the woman at the front desk was very rude and accusative. Property is run down, carpets old and stained, the whole place felt dirty. Lots of bad smells in the hallway and the room itself. Overall a really low end hotel, overpriced. Do not recommend at all

Easy access to the highway. Nice restaurants and convenient shopping.

Close to ISU

I planned a last minute trip on Expedia they had a king suite with pictures of a room with a jacuzzi in it when we arrived that was not the case it was just a king suite. (Not the hotel fault expedia needs to update their photos) it also stated it was in “the university area” but was no where near the university and i shouldve double checked the address but point in case its overall miss leading. The hotel on the other hand was dirty their were crumbs of food on the floor around furniture (leading to our worries for bugs) and a majority of it was behind the furniture including hair fingernails and who knows what else. The lady ( I believe her name was hailey) at the front desk was very polite and I appreciate her patience and she did give us a few rooms to look at after telling her that room was dirty (they were all dirty) we then told her a room was okay bc at the time we were figuring out what to do thinking we were screwed bc we passed the cancellation date. And all of the issues we had are out of her control. Going back to expedia misleading the area i would be staying in i am from this area and moved out of state i know this area and it is not safe i am a women in my early 20s and whether i am with someone else or not i am aware im a target. I realize that thats not something in the hotel or expedias control but there are things here that can be fixed for the health and safety of others who choose to stay here.

Quiet, seems like it was well kept, close to several restaurants but off the main highway. Only thing that was a bit of a bummer was carrying my heavy bags up the stairs because there wasn't an elevator, but otherwise I enjoyed my stay.

Could have used more outlets in the room, we had to unplug a lamp just to plug in coffee pot. No outlets to charge phones or devices without unplugging something. Looks like hotel was Hotel is in a good location plenty of things to do around it. Overall 3/5

Close to the airport

I stayed recently on a short trip back home. Plusses: my dog and no upcharge, could walk dog in the morning, location. Minuses: room was barely clean - fridge was unplugged and not so clean. heat/cool system leaks. items in room in disrepair or about to fall apart (EX: shower curain rod). While well-lit and on a busy road, felt a little unsafe when I had to walk my dog at night or early morning.

Easy access.. Close to our destination. Lots of dining options around.

They load trucks in the Lowe’s lot behind the property. 6:00 am

We stay at the property when we pass through town. It's easy to get in and out of the parking lot when towing a trailer. The breakfast is usually pretty mediocre even for a budget hotel so don't expect much, but Indian restaurant next door is a reason to stay here all by itself. Try the Afghani Chicken Kabobs.

We noticed that the Owners / Management took over a large amount of the breakfast area, not having enough room for the guests to sit. Also if breakfast is served until 10am then you should make sure there is enough food and coffee until that time. Or change your policy to Food is served until 930. Also, taste the food before serving.

Food was cold, very noisy

Decent place to stay for the price. Lobby coffee was cold and almost empty at 4 am but it was quickly resolved.

The hotel was great and clean and the breakfast was also good. My only issue was the smoke smell in the hallway. I booked a non smoking room but when you step outside the room it reeked of smoke. Other than that I would stay here again.

Been a great experience. Always staying here no question about it. Love it! Comfortable beds and clean place. Breakfast is awesome.

The breakfast was pretty lackluster, the coffee was the worst part. I was glad for yogurts and cereal. The rooms are clean but old.

The AC worked wonders and kept the room nice and cool. The staff was very good, super nice, and extremely helpful. The room and hotel in general was very clean, but the building itself is not in great shape. The continental breakfast was disappointing even by cheap hotel standards. The Biscuits and gravy were good, but they served it everyday which was kind of a bummer, and the waffle iron left the waffles under cooked, so the options diminished each morning. The room also had some issues which created some minor inconvenience, and the pool was closed for cleaning for half of our stay, which was not great.

No breakfast even though it stated it in the profile. Water wasnt that warm to take a bath.

It was nicely decorated and clean with updated furnishing. We were kindly given a great room that we didn’t request. We were in town for a concert one evening, we would rent here again. The breakfast has hot and cold options. Waffles, eggs, juice bar. Overall exceeded our expectations

We stay at the property when we pass through town. It's easy to get in and out of the parking lot when towing a trailer. The breakfast is usually pretty mediocre even for a budget hotel so don't expect much, but Indian restaurant next door is a reason to stay here all by itself. Try the Afghani Chicken Kabobs.