Wingate By Wyndham - Warner Robins

The hotel carpet and upholstery was stained and appeared dirty. Our room smelled like a wet dog. The wallpaper was peeling in numerous places. The pool was closed. If this reservation had not been non-refundable we would have left.

Elevator not working. We were offered a refund but chose to stay. Room could stand some extra cleaning and the sheets were worn with holes. The stairs that we had to use had a door that lead to the outside and it was left propped open so anyone could come in without going through the lobby. Didn’t like the idea of anyone just being able to come in. Staff was friendly and nice.

Elevator was not working, booked on 3rd floor. Room had not been swept or dusted. Bed was broken and springs squeaked horribly with every movement.

Pool was not functioning and wasn’t told

Good hotel in a convenient location. Hot breakfast daily and a nice indoor pool.

wished something was said about both elevators not working ahead of reservation. had to sign a waiver not to seek a lower price for said elevators not working at which time it was too late to get another property. so kinda stuck there ,room A/C unit it made a noise thou it did work , a decline from my last stay

The facility did not have a way get to the next floors and that was not good because my wife is handicapped but they did get us a room on the bottom floor which was very appreciated and there pool was under construction plus the ice machine was on the third floor you had to walk up to third just to get ice that was not good

Building falling apart. Elevator broken for over 3 months. Room smelled of mold

Drapes shredded, bathroom sink faucet leaked on counter, toilet seat loose. Room paid for unavalable on 1st floor and both elevators were not functioning.

Roaches in my room Elevator did not work and was put at the far end on the third floor Room was terribly nasty

Let me start by saying this hotel need to be torn down!! The filthiness that is in this hotel is RIDICULOUS!!! I do want to say the staff was very friendly! I got there the first night and the tv was unplugged and one lamp by the bed. The lamp by the mirror no bulb! I was in a room that is a death trapped!! I had to be careful where I was walked because there were two spots in the floor that was sunken in!! I did not get my room cleaned because I was a stay over! I have been to cheaper hotels and got my room cleaned EVERYDAY!! The bathroom was disgusting!! On the side of the toilet there was what appeared to be menstrual blood!!To top it all there is a slippery part in the middle of bathtub and I fell out of the shower!! If they do not do something about this place they are looking at MANY lawsuits!! I will be looking into this further for legal action! I told the front desk cleark which was the manager Michelle. That this room is going to hurt someone badly her response was she does not look at the rooms everyday! The night clerk could not figure out the tv so had to wait for the maintenance guy the next day! Check out was at 11 I got the hell out of there I didn’t know if Freddie or Jason was going to come out the closet!!

I have stayed in many Wingate hotels and always thought they were a good hotel, but this one needs a lot of work. It is very aged. The room was not cleaned very well, the bathroom was not clean, it had bunches of hair in the corners. The shower curtain had mold on the bottom, and there was no kleenex at all in the room.

Elevator was not working, booked on 3rd floor. Room had not been swept or dusted. Bed was broken and springs squeaked horribly with every movement.

Room was VERY dirty, phone did not work, coffee maker was FILTHY, floor very dirty, roach bugs dead on floor, had to beg front desk clueless young lady to move to another room. When we tried that, we found that the refrigerator was one big block of ice up top. DIRTIEST hotel I have stayed in for the past 15 years!

The room had mold on the wall and lamp, the second room they moved us to had a light fixture hanging from the ceiling, the cleaning staff clearly doesn’t do their job properly. The front desk staff was very nice, the night girl was just a little weird, the man at the breakfast area was nice but he just hovered the whole time.

Elevator broken, shower had mold. Bathroom door coming apart and mold, Bathroom floor dirty and room smelled musty. Could not stay, had too find other accommodations.

When we came to check in there was no one at the desk.we waited for over 30 minutes for someone to come to the desk . When we got to our room it smelled like mold and mildew.we found mold on the walls. The bathroom tile was very dirty .The bed was also hard as a rock .we were very unhappy with the condition of this Hotel and wouldn’t recommend anyone stay here .

My daughter was bit by bugs in the bed. Upon informing the front desk, they moved me to another. That room had somebody else’s hair on the counter in bathroom along with dead roaches also in the bathroom. Told them I wanted a refund and they said to take it up with Expedia.

We reserved a last-minute stay after a full day of moving and, unfortunately, our experience was unsatisfactory. The elevators were out of service, requiring us to use the stairs. The room itself was in poor condition: the walls showed visible mold, the bed was squeaky, and the pillows were worn to the point that we woke up with stiff necks. The bathroom was not clean, the lamps were covered in heavy dust and dark spots, and the headboard had an unappealing film across it. The breakfast was also disappointing. The food options were limited, and the serving trays for the eggs and ham were visibly dirty, which raised concerns about cleanliness. Overall, the property did not meet basic standards of comfort or cleanliness, and we left dissatisfied with our stay.

Let me just start off by saying this was by far the worst hotel I’ve ever encountered. Mildewed tub, tiles that were loose on floor, dust everywhere mildew on dressers. Lamps were full of dust, the bathroom had urine on the toilet seat when we got there went and got cleaning stuff. The air quality was so horrible could hardly breath and relax the moisture from the room felt like the covers were damp. Sheets were dirty had to get clean ones and change them myself. We didn’t even bathe in the room it was just that disgusting we checked out 2 hours early just couldn’t stay there any longer. Told one of the front office clerks about our stay he asked about what room we were in and said he would let the manager know. If you want to be in a clean hotel DO NOT GO HERE!!! Just an overall horrible experience. Michelle the front desk clerk was pleasant.

Beds were like boxsprings but to be expected it’s an older hotel

This property was awful! The curtains were shredded from age. The furniture was scratched up and looked out dated. The one arm chair in the room was so stained and nasty looking, I didn’t dare sit on it. The caulk around the tub was disgusting and the window had broken caulk and looked like it was about to cave it if you touched it. I was very disappointed in this room. The bed was so uncomfortable and squeaked every time you moved. The elevators were out of order and the only working ice machine was on the third floor. Wyndham should be ashamed of themselves.

Service at check in is nice. But the room is too outdated with torn curtain sheets, worn to the inner metal core bath tub, no facial tissue box in bath room. This property location is nice but the room/building needs serious renovation/improvement.

Television in room not working or remote not working. Unable to turn on. Light not working. Light bulb’s unpleasant color. Musty smell.

Front desk people were super cool, room was huge

The standards have been lower on this property. The air conditioner did not provide cold air, only cool fan, therefore the unit stayed on all the time and was very noisy. The bathroom floor was not clean, the toilet seat was not secure, the shower water quit working twice, and there was something nasty on the walls. The floor was not clean except in the open area. The ceiling had mold and was damaged. The furniture in the dining area was gross, the pancake machine was not available and the coffee was cold. We will not be staying here again, disappointed in Wyndham.

Very friendly staff. Good bed.

Huge room. This place has huge potential. An investors dream opportunity.

Wingate by Wyndham was not a good stay for the price. Phone was broken, bedroom window was filthy. Two lights in the room broken. Security latch was missing on door. Staff was notified but only stated we are in the process of renovating.

The room was clean and bed was comfortable. Building itself seemed outdated/old. Mildew smell when first walked into main entrance. Same prices as nearby competitors, but not as nice.

Stay was great. hotel was nice, clean and affordable. STAFF was excellent. Check in & check out was quick & easy

The elevator was out of order. The desk seemed unconcern about customer inability to get items upstairs due to limited walking ability.

I’m writing to express my deep disappointment with the experience my family and I had during our recent stay. Unfortunately, this was the worst hotel experience we’ve ever had. •The elevators were out of service for the entire 3-night stay, causing serious inconvenience, especially for families and guests with mobility issues. •There was no housekeeping service at all during our stay. •Both rooms smelled strongly of mold and were overall in poor condition. •The bathrooms were dirty upon arrival. •The lamps and furniture in the room were extremely dusty. •Towels were never available in the evenings we were told to pick them up in the morning due to other guests not leaving them outside their doors, which is unacceptable and not standard for any hotel service. This experience was not only uncomfortable but unacceptable. I hope management takes this feedback seriously and implements immediate changes to prevent future guests from going through what we did.

The staff was pleasant, room was clean with a clean bed and towles. Beds are comfortable. The hotel is older and could use a remodel but overall will stay again.

Miss Vic is phenomenal manager. So helpful and kind. She bends over backwards to make sure you have everything you need. She always goes above and beyond

Not treated well at reception.

When we came to check in there was no one at the desk.we waited for over 30 minutes for someone to come to the desk . When we got to our room it smelled like mold and mildew.we found mold on the walls. The bathroom tile was very dirty .The bed was also hard as a rock .we were very unhappy with the condition of this Hotel and wouldn’t recommend anyone stay here .

No aur conditioning in the common areas and the elevators were broken. When we asked if we could have a room on the first floor, the woman said no and wouldn't even check availability.

I stayed at the Wingate by Wyndham Warner Robins for a work trip. Unfortunately, I had to cut my trip short and spoke to the front desk attendant, who said I could get a refund by contacting hotels.com. However, since then their manager has dodged all of Hotels.com’s attempts to get approval for a refund. Outside of this, the hotel is unclean, the bed squeaks and buckles, the bathrooms are in poor condition. I would encourage you to look anywhere but here.

Customer service was Amazing! The front desk clerk Ijanae( sorry for the spelling) was very cordial and professional.. we needed a few things for our room during our stay and she was cheerfully accommodating. Great person to be the first face for the guest to interact with. Although the bathroom in our room looked very worn , it was clean. The seating ( booth) in the dining area where we had breakfast are very stained but recovering them in a dark color would be an immediate face lift. Other than that we had a very pleasant stay.. and the price per day was great as well. Will probably use again in the near future.

Close to the interstate highway. Location was perfect

Location

Clean and quite, nice location and convenient to stores and eating establishments. Very good breakfast and eating area. Very people friendly.

I have stayed at this hotel almost every weekend with my family it’s great for them we love the area.

Good hotel in a convenient location. Hot breakfast daily and a nice indoor pool.

Very easy to find and clean

This was a very well kept piece of property. I came to the town to meet up with an old friend. It was close to great food and a spa where I wanted to get a massage. I would highly recommend this place to stay.

Location, service, and price.

Room was comfortable and check in quick. Breakfast was ok. Although, it was serve yourself.

The stay at Wyndham was amazing and the breadfast hit the mark. My wife and I were please with everything.

Clean and quite, nice location and convenient to stores and eating establishments. Very good breakfast and eating area. Very people friendly.

Good hotel in a convenient location. Hot breakfast daily and a nice indoor pool.

It was a great stay. Quiet and the beds were so comfortable. The food was great and clean. The people were so nice, friendly and helpful. The floors were a bit sticky and dirty. But the rest of everything made up for it.

Great Service from staff The room had some cosmetic issues. Broken Picture Frames, Closet door had knob imprint damage and bathroom door had damage at bottom. Breakfast options great.

The bathroom was not very clean and there were open grout lines. Saw several roaches in the hallway going to breakfast. Breakfast was really good though.

The standards have been lower on this property. The air conditioner did not provide cold air, only cool fan, therefore the unit stayed on all the time and was very noisy. The bathroom floor was not clean, the toilet seat was not secure, the shower water quit working twice, and there was something nasty on the walls. The floor was not clean except in the open area. The ceiling had mold and was damaged. The furniture in the dining area was gross, the pancake machine was not available and the coffee was cold. We will not be staying here again, disappointed in Wyndham.

The Wingate by Wyndham Warner Robins was the worst hotel that I have ever stayed at. I checked-in on Wed. 7/9, 1st room-TV was on, toilet seat in the bathroom was up and I discovered that the bathroom had not been cleaned. When I talked to the front desk worker and showed him the pictures…he said that he would notified the Boss and the boss would contact me. He was just the cook. Never heard from the boss. I kept checking back and was later told that the boss was out of town until Saturday. I purchased several cleaning supplies to clean the bathroom in the room that I later was moved to. 2nd room- The dust was so thick in the room I was praying that we did not get sick. I cleaned the entire room with Lysol and other products. The towels were not fit to use. The breakfast sausages looked as if they had not been cooked. The pool did not open until 5:00 pm. The list of problems goes on and on. No refund was offered and no help was really given. I do not recommend this hotel at all it was a nightmare.

We reserved a last-minute stay after a full day of moving and, unfortunately, our experience was unsatisfactory. The elevators were out of service, requiring us to use the stairs. The room itself was in poor condition: the walls showed visible mold, the bed was squeaky, and the pillows were worn to the point that we woke up with stiff necks. The bathroom was not clean, the lamps were covered in heavy dust and dark spots, and the headboard had an unappealing film across it. The breakfast was also disappointing. The food options were limited, and the serving trays for the eggs and ham were visibly dirty, which raised concerns about cleanliness. Overall, the property did not meet basic standards of comfort or cleanliness, and we left dissatisfied with our stay.