Extended Stay America Suites - Sacramento - West Sacramento

I booked this hotel only because it was close enough to the appointment I had very early in the morning of the next day and I just wanted to avoid the rush hour morning traffic and be late. Hotel looks, smells, feels delapidated and old. The lights went out during a brief period of time during the night as well. At 3am in the morning there were several loud bangs that seemed to shake the entire structure awakening all of us in the room. Breakfast was also very poor with only packaged oatmeal to be eaten out of paper cups. Small bite size packets of blue berry muffins and protein bars. But there was hot water and coffee in a thermos. I tried to reserve a room in the first floor because we were senior citizens but there was none available on the date I arrived. But we were given a room in the second floor right infront of the elevator. I think I will try to avoid this hotel if I'm in the area again next time.

Enjoy my Stay Thank You...

The room was not bad, but you can tell they haven’t updated in a long time. The staff was nice and helpful for the most part, but the noise was terrible. Both nights we could people arguing and kicking each other out of the rooms, the doors slamming all night long. And the halls were not cleaned because when we checked in the hall floors seemed to been vacuum but that night it was full of gold confetti and it stayed there the 3 days we were there.

The staff was great. They tried to accommodate our room situation as it smelled heavily like smoke. Other than that it was ok.

Clean, everything was perfect