Name: Extended Stay America Suites - Sacramento - West Sacramento
Address: 795 Stillwater Rd, West Sacramento, California, United States of America, West Sacramento, California, US
Price range: $95–$381 per night
Rating: 7.2

What guests think

Across recent reviews of Extended Stay America Suites - Sacramento - West Sacramento, travelers describe friendly staff and convenient freeway access, alongside strong smoke odors, inconsistent cleanliness, parking‑lot loitering, and recurring maintenance headaches (notably an often‑inoperative elevator).

Rooms are basic and dated, with kitchenettes but little or no cookware unless requested; several guests mentioned thin walls, traffic or mechanical noise, and occasional Wi‑Fi issues. Housekeeping is limited during multi‑night stays, and many said the breakfast amounts to lobby coffee with packaged muffins or granola bars. The setting is industrial; some guests felt uneasy at night, while others found it quiet and practical for short stays near the airport and dining. Expect a bare‑bones stopover with trade‑offs for the low price.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elevator outages are repeatedly reported, and on-site amenities feel limited (for example, no ice machine); some doors and key-card readers also malfunctioned. These issues caused luggage hassles and access delays.

Related guest reviews

6

Judy

Jun 20, 2025

·

Stayed 1 night

We checked in very late due to a flight delay. The front desk person gave us a room on the 3rd floor and then told us the elevator was out of order. She told us to use the side door to get to the stairs closer to our room and the key lock was broken and we couldn’t get in that way and had to walk to the front to get in. We won’t ever stay here again. Also, if two people are staying in a room, the bed should have 4 pillows not 3.

6

Lisa

Aug 13, 2025

·

Stayed 1 night

We have stayed here many times, but this was the first time that the property seemed to have gone downhill! Elevator broken and only room available on 3rd floor when we had someone with a bad knee and handicap card. One of the Staff was not very friendly. The parking lot had a lot of sketchy cars and within the first 5 minutes of being in our room 2 police cars show up in parking lot.

4

roseann

Jul 27, 2025

·

Stayed 1 night

When traveling it’s nice to have a blow dryer and bath supplies, shampoo and conditioner. Make up remover. Etc. There was not an ice maker on the floor. The kitchen did not have supplies for use or clean up. The Bed was saggy, my partner felt like he was getting bit. We did not see any bed bugs. The elevator was broken and we had several pieces of luggage and had to make 2 trips because could not use the dolly. We did appreciate the pet area and how clean it was in the grassy area. Some people staying there look sketchy. Extra fees for pet.

2

Jose

Sep 26, 2025

·

Stayed 1 night

We had to go to the front desk twice to change key cards because they did not work and the man at the front desk didn’t even say sorry. We had just drove almost seven hours to get here to Sacramento for a game. Very disappointed

4

Ronnie

Jun 18, 2025

·

Stayed 9 nights

The elevator broken the whole 10 days. I was on 3rd floor should been given discount.

4

Norma

Aug 8, 2025

·

Stayed 1 night

Walked in and the lobby didn’t seem too clean, the counter at the desk needed to be wiped. Elevator were not working and sketchy people hanging out in front of hotel.

4

Dru

Jun 15, 2025

·

Stayed 3 nights

The property is frequented by the homeless that use the stairwells and outside to sleep/do drugs/drink. The entire outside area is littered with drink cups and assorted trash. At night, the homeless congregate at some of the entrances. The elevator (single) does not work so you cart all your luggage up stairs. Numerous times during our stay, used and dirty underwear found in the stairwell. Place is just nasty.

4

Christine

Jun 19, 2025

·

Stayed 1 night

Elevator was broken and very bad smell in the hallway.

6

Irene Elizondo

Dec 30, 2024

·

Stayed 1 night

This location had no available handicapped parking close to our room & no suitcase trolly to transport luggage & belongings from car to the room & upon checking out. There was no ice machine, no privacy curtains so you couldn't open the main curtains without being seen from the outside. The free breakfast was a joke. It was a grab & go setup right by the lobby entrance, offering the absolute bare minimum. The building looked dated & could use a renovation. To be honest this was the worst location we've ever stayed in Sacramento.

8

Christian

Jun 16, 2025

·

Stayed 1 night

Easy check in. Room was big enough to accommodate two working people. However, elevators were not working. Outside of the property could use some cleaning.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: multiple guests cited strong smoke or musty odors, stained carpets and linens, sticky floors, and occasional pests. A minority reported acceptably clean rooms.

Related guest reviews

2

Ilich

Feb 3, 2025

·

Stayed 1 night

This place is dirty , the empioyes are most of the time absent and the room Stinks of mold and fried fish, I wouldn’t suggest it to an enemy

2

vivian

Jun 3, 2025

·

Stayed 5 nights

Black Mold in the showers the whole room smelled musty because of it. It smelled like smoke when it’s supposed to be a non smoking hotel. The elevator was broken almost all week.

2

Loretto

Sep 24, 2024

·

Stayed 4 nights

Filthy… disgustingly dirty.

4

Jose

May 28, 2025

·

Stayed 2 nights

I will say, you get exactly what you pay for. Overall it was a good hotel if you’re just looking for a place to sleep. The hotel was understaffed, so I won’t complain a lot. However, as soon as I walked into the building it stunk of what I could assume were substances. My room was spacious, it looked just like the photos except it was very dirty. As soon as I walked in I could tell it hadn’t been properly taken care of. It smelled bad, there was dirt not only on the floor but inside the sheets. I haven’t stayed on a hotel where the sheets made me itchy, so this came as a surprise. The breakfast included was not the best but like I said before, for a cheap stay it is exactly what to expect. It felt sketchy at night, I wouldn’t recommend staying alone.

2

Meshach

Oct 22, 2023

·

Stayed 1 night

The room was not cleaned properly. Bathroom sink still had stains, the floor was sticky, and the room smelled like cat piss. I should’ve read the reviews prior. Many of those reviews were spot on. Wouldn’t stay there again.

4

Chris

Nov 15, 2024

·

Stayed 1 night

First room was dirty. Second room not much better. Very dirty kitchen area. We wouldn’t attempt to touch the refrigerator. We wiped down every surface. Carpet throughout the entire hotel extremely dirty. Not sure if they own a vacuum.

2

Mayra

Mar 3, 2025

·

Stayed 1 night

Room smelled so bad, walls had dirty stains all over. Floor was super dirty like if it had not been swept in a couple days.

4

Jason

Jun 15, 2025

·

Stayed 1 night

I m non smoker and says non smoking facility but Smells strong smoke in the room. I needed to open the window all day.

2

Dana

Oct 3, 2025

·

Stayed 1 night

Room was very dirty and looked like there were blood stains. I left immediately and never got a refund!!

4

Jimmy

Feb 8, 2025

·

Stayed 1 night

Was dirty and had bugs.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and dated, with kitchenettes but little or no cookware unless requested; several guests noted thin walls and mechanical or traffic noise. Comfort is mixed, and Wi‑Fi reliability was occasionally an issue.

Related guest reviews

4

Brittany

Feb 25, 2024

·

Stayed 1 night

This property claimed to have WIFI for each room but my room failed to connect unless in the hallway. They had me call a support line which after 2o minuted still no internet. This is a extended stay Hotel where I intended to be able to work remotely. They offer a free "breakfast" which is just Coffee and some packaged take away items. The walls are paper thin and my room smelled like rotten food.

4

Thomas

Mar 10, 2025

·

Stayed 1 night

Noisy exhaust fan; old and noisy fridge, dirty carpet. AC is very loud.

2

Ike

Oct 3, 2023

·

Stayed 1 night

The room insulation is terrible. Noisy!

6

Elizabeth

Aug 31, 2025

·

Stayed 1 night

Very dated and unkept. Very disappointed in breakfast offerings. Was right next to freeway and very noise.

8

Sandra

Sep 12, 2025

·

Stayed 1 night

Inside the room was great, comfortable

6

Aurelio

Jan 5, 2024

·

Stayed 1 night

Outdated overall

6

Andre

Aug 31, 2023

·

Stayed 1 night

The stay was good, nothing beyond the usual. The bed was comfortable, although it was advertised as a queen-sized bed and it was actually a full-sized bed. The shower was good, but the cleanliness was slightly below expectations. The service at the reception was very good, with courteous and polite assistance.

8

Ronald

Jan 14, 2023

·

Stayed 1 night

Room was great, fridge, stove top, microwave, roomy. Bed was a little hard for my age, but otherwise it was comfortable and conveniently located.

6

Christine

May 14, 2025

·

Stayed 1 night

Very basic...the photos look better than the actual room. The flat sheet was bunched up at the foot of the bed, instead of tucked in. There were soap bar marks next to the faucet on the sink. Shower was decent, but only a bar of soap is provided.

6

Juan

Apr 9, 2025

·

Stayed 1 night

Place needs upgrade. Seems old.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, with several standout employees mentioned by name. However, desk coverage and professionalism vary, and some guests experienced slow check‑in, system issues, or repeated key‑card reprogramming.

Related guest reviews

10

tanna

Apr 15, 2024

·

Stayed 1 night

April at the front seat was a giant help. She made my stay less stressful. I was stuck and traveling alone.

10

Gary

Mar 30, 2024

·

Stayed 1 night

Great management and staff.

2

Ernesto

Apr 21, 2025

·

Stayed 3 nights

We arrived to check in and they told us the system was down. After driving from Los Angeles, it was 11:30 pm and they gave us the room at 1:30 am. How sad that they treat their customers this way. We stayed 3 nights and they didn't even come to clean. Don't waste your money in this hotel. You'll have a very bad experience.

10

Mary

Aug 27, 2025

·

Stayed 1 night

The staff was so nice.

10

Gary

Apr 5, 2024

·

Stayed 1 night

The entire staff are very friendly, upbeat and accommodating. Laura, Jorge(George), April, Jerry, Barialai, Mike and Joanne and all the housekeepwrs are a execptional people. It is a rarity to see so many people work together so well.

10

Gary

Mar 30, 2024

·

Stayed 1 night

Great staff excellent management.

2

Jose

Sep 26, 2025

·

Stayed 1 night

We had to go to the front desk twice to change key cards because they did not work and the man at the front desk didn’t even say sorry. We had just drove almost seven hours to get here to Sacramento for a game. Very disappointed

10

Gary

Mar 24, 2024

·

Stayed 1 night

Great management, great front end staff, great housekeeping. .

10

Susan

Aug 29, 2025

·

Stayed 1 night

Staff was very nice. It was a easy check in process with early check in

6

Dawn

May 10, 2025

·

Stayed 1 night

Front desk agent had NO personality, no greeting. just took my license and credit card, gave me my room key and said the elevator is broken. That was the entire exchange. No mention of wifi, complimentary breakfast or where the breakfast even was. Assumed I could make it up 2 flights of stairs, and no apology for the elevator being down, or when it may be repaired.

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Location

Convenient for freeway access, the airport, and nearby food, but the surroundings feel industrial and can seem unsafe at night with loitering reported. Some guests still found it quiet enough for short stays.

Related guest reviews

6

Petra

Apr 7, 2025

·

Stayed 1 night

It was fine. Not great. Not terrible. The outdoor and the hallways all smell of weed. People are propping the side and back entrances open, which seemed to defeat the purpose of those key cards. Did not feel safe. People loitering in the parking lot. Wasn’t sure if my car would be safe. Food options in the area, though plentiful, all had bad reviews (2 stars), except In-n-Out.

10

Calvin

Jul 25, 2025

·

Stayed 1 night

Its a good deal compared to many other's nearby and a safe place..

8

Jane

Nov 7, 2024

·

Stayed 1 night

Stay was short...we had to leave in the morning at 3:30 AM, but our stay was good. It was close enough to dining and was close to the rental car return, which helped us catch our flight easily.

10

Jorge

May 26, 2023

·

Stayed 2 nights

This property was close to the airport.

8

Les

Jun 13, 2025

·

Stayed 2 nights

Located in an industrial area in West Sac, this is a hotel that is pragmatic and economical. Parking and WiFi are free. Shampoo and wash cloths are not included in the bathrooms and have to be requested at the front desk. No coffee maker in the room, but coffee is available in the morning in the lobby. The elevator was out of service so I walked up three flights of stairs. Room was clean. Bathroom was fine. Full size refrigerator and microwave are in the room. Good deal.

4

Anne

Jul 24, 2025

·

Stayed 3 nights

People doing drugs around the building, sleeping in cars, long term tenants yelling. Refrigerator exterior beat up.

6

Maria Esther

Jun 14, 2024

·

Stayed 1 night

It has a good location

10

Heriberto

Aug 27, 2025

·

Stayed 1 night

Nice hotel with confortable beds and close to scenic locations.

4

Dru

Jun 15, 2025

·

Stayed 3 nights

The property is frequented by the homeless that use the stairwells and outside to sleep/do drugs/drink. The entire outside area is littered with drink cups and assorted trash. At night, the homeless congregate at some of the entrances. The elevator (single) does not work so you cart all your luggage up stairs. Numerous times during our stay, used and dirty underwear found in the stairwell. Place is just nasty.

6

Elaine

Dec 5, 2025

·

Stayed 2 nights

People were outside smoking weed all hours. Dark parking lot. Dog barking constantly for an about 1 1/2 hours. Need security! Homeless roaming in the parking lot.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is very limited—typically lobby coffee with packaged muffins, bars, or instant oatmeal—and several guests felt this did not match the advertised breakfast.

Related guest reviews

8

Jamie

Jul 14, 2024

·

Stayed 1 night

No continental breakfast

8

ILIF

Mar 22, 2025

·

Stayed 1 night

Site says breakfast, which only was instant oatmeal and Coffee. Not much of a breakfast didnt have any fruit, or bowls to make oatmeal. Hotel is just a upgraded Motel 6 with a kitchen. It was ok for a 1 night stay a bit over priced for what you get. Was close to where I had training and had free parking. There isn't even a pool or hot tub.

6

Satish Reddy

May 31, 2024

·

Stayed 1 night

No breakfast. They just have some muffins. Room is just average.

6

Elizabeth

Aug 31, 2025

·

Stayed 1 night

Very dated and unkept. Very disappointed in breakfast offerings. Was right next to freeway and very noise.

2

Michael

Oct 26, 2025

·

Stayed 2 nights

Hotel advertised free breakfast and you get coffee a mini muffin in a package and granola bar nit a breakfast

6

michael

Apr 17, 2023

·

Stayed 1 night

Breakfast what breakfast?

2

Ashley

Nov 13, 2025

·

Stayed 2 nights

The staff was fine. They did their job but this place IS NOT as advertised. It smelled like cigarettes and weed smoke was in the walls and carpets. And the smell was covered by industrial cleaning products. The room smelled of humid wet air. The bed looked nothing like pictured and was very uncomfortable. The continental breakfast was nothing more than stale coffee and packaged muffins and cookies. It was a very uncomfortable stay. Was more like a motel 6 than an extended stay.

6

Miguel

May 23, 2023

·

Stayed 1 night

For the price, I expecting more!!!! Like better breakfast, not just a coffee and a cookie Inside the The hotel smell like food.

6

Samantha

Sep 30, 2025

·

Stayed 3 nights

The original staff member was friendly when we checked in - the other staff that assisted during our stay were not as friendly. A blow dryer for the room had to be requested, at the desk there was a sign saying that shampoo could be requested - but none was available. The breakfast didn't really have a lot to offer. Appreciated having the fridge and microwave in the room.

6

kim

Mar 25, 2025

·

Stayed 1 night

The hotel wasn't thoroughly clean. Looks like just went over the surface. But corners of the whole place was filthy. And it states a free breakfast. It wasn't even really a continental breakfast, no juice, milk, bread, or fruit

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AI-generated summary based on recent guest reviews

Month	Average price
January	$80
February	$91
March	$97
April	$93
May	$100
June	$97
July	$106
August	$91
September	$93
October	$115
November	$86
December	$86

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $121	15 $131	16 $135	17 $140	18 $143	19 $157
20 $124	21 $129	22 $142	23 $141	24 $158	25 $157	26 $157
27 $124	28 $135	29 $145	30 $199

Su	Mo	Tu	We	Th	Fr	Sa
				1 $381	2 $381	3 $381
4 $381	5 $108	6 $103	7 $105	8 $110	9 $117	10 $122
11 $106	12 $95	13 $108	14 $121	15 $126	16 $129	17 $145
18 $108	19 $103	20 $105	21 $103	22 $101	23 $113	24 $119
25 $106	26 $99	27 $103	28 $104	29 $97	30 $108	31 $115

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Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed

Studio, 1 Queen Bed, Accessible

Studio, 2 Double Beds

Studio, 1 Queen Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Suites - Sacramento - West Sacramento

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