舊金山機場北希爾頓花園飯店

Although advertised online as having a shuttle, there was none. Had to spend the night in the airport.

Nice TV, soundproof rooms, Disappointed that breakfast buffet was not available because of private groups. Dining choices limited and closed on weekend. Heater was noisy and overshot desired temperature causing A/C to kick in. No instructions on how to operate it. Stupid multi-function keys that do nothing. Tiny sink in bathroom. Overpriced hotel with no pool.

Was a good stay But Parking a Night Mare Plus it was 25 dollars Parking just Crazy

They did a fire alarm testing in the morning and the alarm blasted in our room and woke us up from our sleep. Lasted 15 unbearable minutes

The remodel at the hallway was going on while we stayed, strong paint smell over night, not good

Fantastic location near to SFO airport. Nice hotel, comfortable rooms and a reasonable rate. The only frustration is that they have no available airport shuttle and charge for parking.

location is good, close to airport, but very quiet neighborhood, surrounding by other hotels. room is clean and good size, bed is comfortable. to point out: at the property, the staff told us $25 for car parking (surprise). Also, be careful, breakfast is not included. $20.0 if you like to enjoy it.

The hotel was nice and in good condition. They opted for a new conference room and sacrificed the pool. Elevators were slow and our first room toilet did not flush. Staff was great. Maintenance staff is probably scarce as no one showed up to fix the toilet so we just changed rooms. It is a business hotel in a business park so there is nothing really close by to walk around and see. Price per night in SF was the selling point.

This hotel is NOT at the airport nor does it shuttle to the airport

One of the elevators were not working. The tile floor was dirty. I am sure the Hilton's would not approve. Other than that, the room was cleaned and staff was friendly. Also, need to upgrade to EV charge parking.

Nice & clean room

Clean, quiet room, fantastic staff!

Clean room

Good hotel, large room, very clean

I will never stay in this hotel again. The room was dirty and some water leaking somewhere seem to come around the bath tub. Found a long hair inside the sheet. This place is filthy.

The propery has been outfitted with mismatching furniture and fittings, some very ugly, as if they received whatever was left in a warehouse The blackput curtains were completely torn as if the room had been shot up. Many large holes. Rooms/beds will only be made on alternating days but no one will tell you that upon registration. When questioned, front desk staff, a manager type said "it is on the website" and "all Hiltons in California do the same thing" The breakfast "reastaurant" had no one to take orders, and all the tables were very dirty from previous guests. Musty odor in the room. Staff with tired, sullen attitude, and substandard personal appearance (unwashed hair, unwashed face, clothing worn was not freshly laundered). $23 parking fee (which was comped to make up for breakfast fiasco). There are many options in the area (Oyster Point), we've stayed in 2 others with similar or lower pricing and much higher standards of appearance, cleanliness, and service.

The room was not clean. Shower had hair. The toilet handle was broken so we had to open the tank lid manually flush. Upon reporting to the front desk, the Clark was non shallant.

By a freeway and it is very loud, doors don’t lock and bathroom was not cleaned. Doors don’t lock.

One of the elevators were not working. The tile floor was dirty. I am sure the Hilton's would not approve. Other than that, the room was cleaned and staff was friendly. Also, need to upgrade to EV charge parking.

The room and property was clean.

Staff is nice and helpful, the only issue I had was the wifi was spotty and unstable at times.

Friendly staff, clean, excellent bed. BUT, walls let noisy neighbour’s sounds through, interfere with sleep. Food mediocre.

Room spacious and comfortable. Especially liked having a comfortable chair along with a desk chair. Very nice to have a fridge and microwave . Staff very attentive and helpful. Nice to have dinner available on the premises after a long drive.

Old feel

So noisy on elevator

The fastest check-in ever in my life. My one and only complaint is that I could only watch Direct TV and could not connect my Netflix or Prime Video, maybe needs a TV upgrade there.

Hi, Our stay at the Hilton Garden was just okay—nothing particularly spectacular about our 3-night stay. We noticed a few things: 1. None of the staff members we encountered smiled. They completed their tasks, but the level of friendliness and warmth we’ve come to expect from Hilton was missing. There was no “wow” factor. 2. We tried the cook-to-order breakfast, which we initially thought was complimentary. When I asked if they had decaf coffee, the server said they had run out. Unfortunately, they continued to be out of decaf for the rest of our stay. 3. It was disappointing to learn that there was no streaming service on the TV in our room. For a Hilton-branded hotel, we expected modern amenities and the ability to stream. Overall, our stay was fine, but it did not meet the level of service and comfort we usually associate with Hilton.

This hotel room was very spacious. The staff very Friendly . All the things you would need in a room biggest TV ever. Nice area for breakfast outside area very clean and safe easy access to many things in the area. The rate was very fair. I was unaware of the parking fee, and the manager called me one night, which I thought was very gracious of him.

It was clean but old. The pillows are the worst thing about the hotel. They look nice and fluffy but they get super flat and hard. My neck was hurting and so was my back.

My stay was cool but the property make too much money not to renovate by now. Everything is outdated, ugly colors, small tv, etc.

I have to say the best part was the staff!!! Everyone was so accommodating. Definitely will stay there again.

Clean, quiet room, fantastic staff!

The staff were THE BEST!!

Nice property, room was clean and quite big. Staff at reception, at least in the day shift when I checked in, was very plain, almost like they didn’t even want to be there. Zero information on anything, barely just took my ID and have my the room key, without even saying the room number and where the elevators/stairs where. Of course I can figure that stuff out myself, but it’s usually the minimum you’d expect from a reception.

Hi, Our stay at the Hilton Garden was just okay—nothing particularly spectacular about our 3-night stay. We noticed a few things: 1. None of the staff members we encountered smiled. They completed their tasks, but the level of friendliness and warmth we’ve come to expect from Hilton was missing. There was no “wow” factor. 2. We tried the cook-to-order breakfast, which we initially thought was complimentary. When I asked if they had decaf coffee, the server said they had run out. Unfortunately, they continued to be out of decaf for the rest of our stay. 3. It was disappointing to learn that there was no streaming service on the TV in our room. For a Hilton-branded hotel, we expected modern amenities and the ability to stream. Overall, our stay was fine, but it did not meet the level of service and comfort we usually associate with Hilton.

Staff was so nice and helpful! The young lady who check us in. Also the 2 dudes during the night shift. Super helpful and kind! Loved my stay!

Bad service

Lauren and the other gentleman who checks people in are SO nice! They’ve gone above and beyond!

We found the hotel to be a good location for our 4-day family trip to San Francisco. It was close enough to the tourist spots, and far enough from the city, which is what we wanted. The hotel manager Mark and staff were very friendly and helpful. The hotel was a little outdated, but clean and quiet. We would stay here again.

When we arrived to check in, we were told they didn't have a room available, and the person at the front desk had an attitude and acted like it was our fault.

We liked the location hidden in a business/office district. The property was pleasant,comfortable and well kept.

Close to airport, but if you intend on visiting downtown San Francisco often, stay in the wharf area. Uber/Lyft and BART subway are expensive.

Great location getting to and from the airport and a very helpful staff. The room was spacious well lit and clean. Would highly recommend it.

Loved the area, short driving distance to all places we visited, definitely will stay here again.

The hotel is safe, quiet and clean. Everything was great other than the fact that you have to Uber/Lyft everywhere. There’s no access to public transportation around the hotel.

location is good, close to airport, but very quiet neighborhood, surrounding by other hotels. room is clean and good size, bed is comfortable. to point out: at the property, the staff told us $25 for car parking (surprise). Also, be careful, breakfast is not included. $20.0 if you like to enjoy it.

We found the hotel to be a good location for our 4-day family trip to San Francisco. It was close enough to the tourist spots, and far enough from the city, which is what we wanted. The hotel manager Mark and staff were very friendly and helpful. The hotel was a little outdated, but clean and quiet. We would stay here again.

Comfortable and convenient, easy access to freeway.

Convenient for airport. Quiet.

Lauren at the front desk was super helpful and very personable, we looked forward to daily interaction with her. :) The hotel itself, is in a quiet business area about 25-30 mins away from the downtown area. Not a bad drive at whichever time of day we went.

Really nice breakfast!!!

The breakfast at the hotel was horrible. I paid $18 for something I couldn’t eat

Nice TV, soundproof rooms, Disappointed that breakfast buffet was not available because of private groups. Dining choices limited and closed on weekend. Heater was noisy and overshot desired temperature causing A/C to kick in. No instructions on how to operate it. Stupid multi-function keys that do nothing. Tiny sink in bathroom. Overpriced hotel with no pool.

Great stay. Location good and staff nice. Breakfast in restaurant could be better though.

Comfortable and quiet. Though parking has a fee and breakfast is not complimentary

Nice clean hotel. Very good breakfast

The property is old. The rooms are a bit dull and dingy. The breakfast buffet is very limiting for vegeterians. The paid additional breakfast also does not have great options for vegeterians. The staff and front desk are very professional, helpful and polite.

location is good, close to airport, but very quiet neighborhood, surrounding by other hotels. room is clean and good size, bed is comfortable. to point out: at the property, the staff told us $25 for car parking (surprise). Also, be careful, breakfast is not included. $20.0 if you like to enjoy it.

Clean, good restaurant and bar

Amazing and kitchen cook to order was great. Servers were very courteous. Too large of just for parking in an open lot.