Name: Best Western Plus Gadsden Hotel & Suites
Address: 205 Enterprise Drive, Attalla, Alabama, United States of America, Attalla, Alabama, US
Price range: $91–$219 per night
Rating: 8.68

What guests think

Across recent reviews, Best Western Plus Gadsden Hotel & Suites is frequently praised for friendly front desk service, clean and comfortable rooms, and a convenient, quiet location near the interstate and dining, making it a solid choice for short stopovers.

Many guests highlight a satisfying hot breakfast and an excellent specialty coffee machine. Some report dated furnishings and inconsistent mattress comfort. Other noted issues include housekeeping misses, slow drains or weak water pressure, elevator outages, and seasonal pool closures. Expect a budget-conscious stay with mostly clean, comfortable rooms in a convenient location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic; guests liked the small fitness room and, when open, the pool. Some stays noted elevator outages and that the pool may be closed seasonally.

Related guest reviews

8

Linda

May 5, 2024

·

Stayed 1 night

Person working at the desk was extremely helpful and maintained a sense of calm checking in guests because the elevator was broken. She was having to help haul luggage up to higher floors and then help those of us who really couldn't take luggage up to higher floors get rooms on the first floor. To get a room on the first floor, there was at least an hour wait to have it cleaned, but it was better than trying to haul my stuff up.

10

William

Jul 28, 2024

·

Stayed 1 night

Everything great. Friendly helpful staff. Clean. Nice view from the pool. Perfect stopover while traveling. Except for the shower! Incredibly difficult to operate. We did smell the fast food restaurants while sitting by the pool. We’ll probably stay here again.

2

Angela

May 19, 2025

·

Stayed 1 night

I dont usually leave reviews but this trip warranted one. As a military family, we have stayed in lots of hotels across the country. I never expected our stay at a Best Western to be the equivalent of a Motel 6 or worse. I booked the room for my family for a weekend stay, not only due to close proximity to an excursion we had planned but because it had a pool. Upon arrival, the kids were super excited to see the pool and couldnt wait to get in. Came downstairs all dressed in swimsuits, and the door to pool was locked. We went to ask the front desk if the pool was closed and were given a very rude, snotty reply "Yeah, its been closed since October!". No kindness, no customer service attitude at all. My kids are crushed cuz there is a shimmering pool sitting there ready to go, but "won't be open til Memorial Day". 1. The website did not disclose it wasnt open or i would have booked elsewhere. 2. If i had known we were going to be treated like crap from staff, we would've definitely stayed elsewhere. So after leaving Ms. Attitude and going upstairs, i planned to give my infant son a bath. No bath plug. Made a call downstairs to ask if they had one we could use. Snottily informed they dont have any. Great! No pool. No tub. Snotty service. The room was like a Motel 6. There were someone else's hairs on one of the beds. Bathroom was a mess. Breakfast was a joke and the juice machine was broke. We will not be staying at a Best Western again. Update ur hotel. Hire kind staff

8

Ariste

Jul 24, 2024

·

Stayed 1 night

Good value, clean property for the most part, decent breakfast (coffee machine grinds fresh so it’s really good, much better than standard hotel coffee), decent gym, room was newly renovated (but oddly did not have a full length mirror or hair dryer), comfortable bed and good shower. Lynette was amazing and so helpful. Give her a promotion! I am a single lady traveling alone for work so appreciated her attention and assistance to ensure a pleasant stay.

6

Rick

Nov 25, 2023

·

Stayed 3 nights

Very dated furniture and carpeting, limited services.

8

Steve

Jun 25, 2024

·

Stayed 1 night

Enjoyed the pool. It was salt water and nice. The work out room was clean and machines worked. The room had laminate flooring and smelled good. The staff were friendly. Only issue was the king size bed. My husband and I are small and we had a huge valley in the middle of the bed that we kept rolling in. Definitely need to update the mattress. The bedding was nice.

10

Judy

May 2, 2024

·

Stayed 1 night

Good beds but the room smelled like a dog had been in it. ( I like dogs but not fond of the smell in a small space that had carpet) We never figured out how to use the fancy tv and all the buttons on it. The coffee machine in the lobby was excellent. Hotel had 1 elevator that was not working when we left. All of the staff were friendly and helpful.

10

Tina

Jun 11, 2025

·

Stayed 1 night

The staff were friendly the pool was nice the room is clean and larger than expected

6

Robin

Sep 25, 2025

·

Stayed 1 night

The faucet in the shower leaked, no way to get it to stop dripping thru the night. The air conditioner needs a new filter, smelled musty. Room was clean and breakfast was good. The biggest thing that needed done was the elevator. The door shook when opening and closing, the whole thing vibrated when it started moving, and the inspection certificate was 3 months out of date. That honestly was what concerned me the most.

4

Linda

Aug 19, 2024

·

Stayed 2 nights

The elevator was broken. Property should have emailed guest and notified us with an option to cancel reservations and stay elsewhere. We had to carry our luggage upstairs, very inconvenient. Property did not seem concerned about inconvenience for their guests.

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AI-generated summary based on recent guest reviews

Cleanliness

Most reviews describe very clean rooms and public areas. A smaller number cite issues like dirty carpets, mildew or odors, pests, mold, or missed service.

Related guest reviews

6

alberto

Aug 2, 2024

·

Stayed 2 nights

Humidity smells and carpet really dirty

2

Christopher

Jul 18, 2025

·

Stayed 1 night

The lady working the front desk watched me and my family walk all the way to our room on the cameras then called our room to make us pay an additional $30 bc I didn’t include my 1 year old on our itinerary. (Bc Expedia only accepts 6 guests, not 7.) The carpet was also disgusting. Our feet were black from walking on the carpet and it felt so dirty too. DO NOT RECOMMEND.

10

Tonya

Jan 13, 2024

·

Stayed 1 night

Amazing and super clean hotel. Highly recommend

6

Chelsea

Jun 18, 2023

·

Stayed 1 night

When I arrived for check in, I was given the keys and when I got to the room.. it was an occupied room. Thank goodness no one was in there! I immediately left out and told the attendant that it was occupied. She found out there was a mishap earlier, but was able to get me another room with no problem. However, the rooms need severe updating, upgrading, and cleaning could be better. The walls have holes and was peeling paint pretty bad, the dresser and TV were really dusty. There were cracks in the paint everywhere, stains on the chairs and couch, the fridge was rusted. It was OK for a one night stay. The entrance is misleading because it smells nice and is upgraded, but the rooms are not.

2

Kaleb

Aug 25, 2024

·

Stayed 2 nights

The entire hotel smelled like mildew and there was water everywhere with no wet floor signs. When we checked into our room the entire took smelt like mildew, there was dirt and bugs all over the bed. The bathroom had mold in the shower and it was not clean. Best Western will not give me a full refund due to their “policy” but the room being uncleaned and nasty was their fault.

10

Lorrie

Nov 28, 2024

·

Stayed 1 night

We were very impressed with the cleanliness and spaciousness of our room. We will definitely stay here again.

10

Malcolm

Jun 14, 2024

·

Stayed 1 night

Very clean, staff was very helpful and friendly! Nice location with many stores and restaurants nearby. Would recommend!

6

Lauro

Aug 7, 2023

·

Stayed 1 night

My room wasn't made, i call front desk for help I was told that I had the doesn't disturb sign on my door, they did never come back to do my room. So do I need ti wake up early and get off my room so they can do it?

10

David

Jul 9, 2024

·

Stayed 1 night

Stopped off for an overnight stay while on our way to Florida. Property is nicely kept and very clean. Front desk clerks were very friendly and helpful. Rooms were immaculate and beds were comfortable. Hot breakfast was BW standard but very good. Easy on and off interstate and far enough away with no road noise. Would definitely return!

8

Edward

Nov 16, 2023

·

Stayed 1 night

Some hair on bathroom floor and spiders in bathroom

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and quiet with comfortable beds for many, plus amenities like Keurig machines and occasional ceiling fans. Some guests found décor dated, mattresses uncomfortable or too firm, low toilets, and minor in-room maintenance such as slow drains or weak water pressure.

Related guest reviews

10

Timothy

Jul 10, 2025

·

Stayed 2 nights

The room and all was wonderful except the beds were hard as stones and the toilets in the rooms were set up for a little people convention they were all as low as an elementary school toilet.

8

michael

Aug 27, 2023

·

Stayed 3 nights

the hotel needs some serious plumbing work. the showers barely worked. even after changing rooms the 2nd shower was as bad as the 1st one. also, the bed were extremely uncomfortable

10

Joseph

Aug 29, 2024

·

Stayed 1 night

adequate for one night. The room is dated. The bed in my room was old and uncomfortable

10

Angela

Jun 23, 2025

·

Stayed 1 night

I typically stay at Hilton or Marriott brands and mostly full service. I needed a quick place stay. When looking at reviews in that area, this hotel had better ones that the select service Hilton property and most of the others in the area. I held my breath and booked this Best Western Plus. It was fantastic. First, it was very very very clean. No weird smells, bathroom was sparkling clean. Next, the rooms are large and contained a Keurig with ample coffee, a business desk and outlets for your phone chargers. Finally, the breakfast was ok. The variety was good but the overall quality was mediocre although the coffee was very good. I understand that is a free breakfast at a Best Western Hotel so I was not really disappointed. I would not have spent money on that breakfast but it was adequate for us. I would stay at this hotel again. There is a Walmart across the street (I was sick and needed medicine, so that was great) and plenty of fast food options nearby. I felt safe in the area as it is all commercial properties in the immediate area.

10

Jerry

Sep 28, 2025

·

Stayed 3 nights

Enjoyable, stay with a clean, spacious room, firm mattress, nice sheets, and very adequate amenities, The only downside would be the breakfast, which did not offer much variety, and the same menu every day with watered down, gravy, powdered eggs, and the same meat. It did offer waffles, But I do not like to eat that much carbohydrate for my morning breakfast.

10

Ricky

Jun 13, 2025

·

Stayed 1 night

This is an older hotel but very clean!! The room was very spacious. The bed was comfortable. The staff was extremely friendly and helpful. It is off the highway and very quiet. I highly recommend this place! Great value for the price!

10

Billy

Sep 20, 2025

·

Stayed 1 night

Nice breakfast, clean room, comfortable bed. Nice coffee machine. Only complaint was our bathtub. Had an extremely slow drain. Need to remedy.

10

Brandy

Mar 7, 2024

·

Stayed 1 night

The lady at the front desk was so sweet and made us feel very welcome even though we were checking in at 11:30 pm. The lobby area is very inviting. The room was very spacious and it had a Keurig and a ceiling fan! It was a nice and convenient place to stop.

10

John

Feb 24, 2024

·

Stayed 1 night

Nice room, comfortable beds. Walking distance to a Mexican restaurant.

8

Jennie

Jan 29, 2025

·

Stayed 1 night

The mattress is very uncomfortable and I stay here regularly. Also wish the television could be updated and have a sleep timer.

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Service

Service is a standout, with many mentions of warm, helpful front desk staff who go out of their way; check-in is usually smooth. A few guests reported rude interactions or slow/incorrect handling at times.

Related guest reviews

8

Gary

Aug 9, 2024

·

Stayed 1 night

The room was clean, bed comfortable and surroundings nice. I chose this hotel partially for the breakfast offered however it wasn't open until 7 AM and I had an appointment 30 miles away at that time. Chairs were blocking off the dining area but some items were out early. The lady working the desk admonished me for moving the blockade and getting coffee and a bagel prior to 7. Other than that, a nice stay.

2

Angela

May 19, 2025

·

Stayed 1 night

I dont usually leave reviews but this trip warranted one. As a military family, we have stayed in lots of hotels across the country. I never expected our stay at a Best Western to be the equivalent of a Motel 6 or worse. I booked the room for my family for a weekend stay, not only due to close proximity to an excursion we had planned but because it had a pool. Upon arrival, the kids were super excited to see the pool and couldnt wait to get in. Came downstairs all dressed in swimsuits, and the door to pool was locked. We went to ask the front desk if the pool was closed and were given a very rude, snotty reply "Yeah, its been closed since October!". No kindness, no customer service attitude at all. My kids are crushed cuz there is a shimmering pool sitting there ready to go, but "won't be open til Memorial Day". 1. The website did not disclose it wasnt open or i would have booked elsewhere. 2. If i had known we were going to be treated like crap from staff, we would've definitely stayed elsewhere. So after leaving Ms. Attitude and going upstairs, i planned to give my infant son a bath. No bath plug. Made a call downstairs to ask if they had one we could use. Snottily informed they dont have any. Great! No pool. No tub. Snotty service. The room was like a Motel 6. There were someone else's hairs on one of the beds. Bathroom was a mess. Breakfast was a joke and the juice machine was broke. We will not be staying at a Best Western again. Update ur hotel. Hire kind staff

10

Dennis

Jan 26, 2025

·

Stayed 1 night

The attendant who oversaw our check-in process was the friendliest and most accommodating person I've ever dealt with, and I've stayed in multiple hotels throughout the country.

10

Allan

Jan 9, 2025

·

Stayed 1 night

Very nice! Staff was very helpful on dinner recommendations

10

Teresa

Nov 6, 2024

·

Stayed 1 night

Jodi (check in) and Kerrie (check out)! Great service. Nice breakfast service and great coffee.

10

RICHARD

Jan 16, 2025

·

Stayed 1 night

My wife and I recently stayed at the Best Western Plus in Gadsden, AL, and had a wonderful, warm, comfortable stay after a long drive during the recent winter storm. When arriving to the hotel, all the stores and restaurants were closed due to the bad weather so we were disillusioned with the surroundings, however, when entering the hotel we were greeted by the friendliest person with the most warming smile at the front desk. Her name is Lynitte. She made us feel welcomed and assisted us with all the questions we had regarding our booking. She is a true professional and the epitome of customer service. Best Western is very lucky to have such a terrific representative greeting their customers coming off long road trips. Recommend BW do everything possible to promote and incentivize their power players. Regards, Richard P.

10

Bryan

Jul 7, 2024

·

Stayed 1 night

Friendliest staff of all the hotels at this exit.

10

Michelle

Jul 7, 2025

·

Stayed 3 nights

After a long day of travel and issues with a previous hotel, we arrived at the Best Western. We were immediately welcome with positivity, charm, and friendliness. Lynette showed us what true southern hospitality was. She went above and beyond offering conversation about the local area, restaurants, relaxation and made an incredibly hard day so much better. We were there for 3 nights. Would highly recommended

10

Laura

Nov 18, 2024

·

Stayed 1 night

Night clerk was fantastic, she was busy but extremely polite and organized. Even reprimanded young men in the lobby using offensive language without them getting offended. Very impressed.

2

Reginald

May 26, 2024

·

Stayed 2 nights

MY WIFE'S INTERACTIONS: I WILL NEVER STAY THERE AGAIN!!! It started with Quadruple overcharges & attitudes. And what made it worst is that the agent (Bridget) had the gall to tell me that she didn’t like my attitude (upset) & hung up the phone on me twice, & the third time didn’t even answer the phone. I went down to the front desk where Bridget was with the manager, Shauna. Bridget proceeded to tell me that if I wanted to check out, go ahead (which no one had mentioned). Basically, trying to throw me out because they had made these horrific errors & messed up my bank account, but wanted me to say, oh well do what you want with my money. At this point, Bridget had to get out of my face, standing there still trying to argue with me, so the manager finally told her to go to the back. On the phone with my bank rep (Caprese), the manager of the hotel (Shauna), and I, we finally got the first 2 transactions straight from 5/22/24. Upon leaving Friday, 5/24/24, they messed things up again, and also have the 2 pending transactions still showing (which I didn’t notice until getting back to my hometown). There was a total of 9 transactions for the same amount, and there should have only been one. They tried to blame the first day on a new employee error, but seems like there’s a major problem at this hotel, and it’s not just the new person. With this experience, my supposedly 3-day vacation, turned out to be a complete travesty. Honestly, they should refund me my money!

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AI-generated summary based on recent guest reviews

Location

Convenient to the interstate with easy access to restaurants, Walmart, and fuel; many found it quiet and felt safe.

Related guest reviews

10

Shanna

Oct 31, 2025

·

Stayed 1 night

Clean rooms, friendly staff. Close to restaurants and fuel stations.

10

David

Jun 28, 2024

·

Stayed 1 night

Very good location and well kept.

10

Monique

Oct 27, 2023

·

Stayed 1 night

It was quiet and convenient

8

Ruth

Oct 14, 2024

·

Stayed 1 night

Nicely located.

10

Angela

Jun 23, 2025

·

Stayed 1 night

I typically stay at Hilton or Marriott brands and mostly full service. I needed a quick place stay. When looking at reviews in that area, this hotel had better ones that the select service Hilton property and most of the others in the area. I held my breath and booked this Best Western Plus. It was fantastic. First, it was very very very clean. No weird smells, bathroom was sparkling clean. Next, the rooms are large and contained a Keurig with ample coffee, a business desk and outlets for your phone chargers. Finally, the breakfast was ok. The variety was good but the overall quality was mediocre although the coffee was very good. I understand that is a free breakfast at a Best Western Hotel so I was not really disappointed. I would not have spent money on that breakfast but it was adequate for us. I would stay at this hotel again. There is a Walmart across the street (I was sick and needed medicine, so that was great) and plenty of fast food options nearby. I felt safe in the area as it is all commercial properties in the immediate area.

10

Ricky

Jun 13, 2025

·

Stayed 1 night

This is an older hotel but very clean!! The room was very spacious. The bed was comfortable. The staff was extremely friendly and helpful. It is off the highway and very quiet. I highly recommend this place! Great value for the price!

10

Malcolm

Jun 14, 2024

·

Stayed 1 night

Very clean, staff was very helpful and friendly! Nice location with many stores and restaurants nearby. Would recommend!

10

Patrick

Nov 1, 2023

·

Stayed 1 night

Love this property. So convenient and great prices

10

David

Jul 9, 2024

·

Stayed 1 night

Stopped off for an overnight stay while on our way to Florida. Property is nicely kept and very clean. Front desk clerks were very friendly and helpful. Rooms were immaculate and beds were comfortable. Hot breakfast was BW standard but very good. Easy on and off interstate and far enough away with no road noise. Would definitely return!

8

Lois

Oct 28, 2025

·

Stayed 1 night

Nice hotel staff, safe and convenient location

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised as good with hot options and a popular specialty coffee machine. Some mention limited variety, inconsistent quality, late opening for early departures, or broken items like yogurt or juice machines.

Related guest reviews

10

Joyce

Aug 26, 2024

·

Stayed 1 night

We loved everything, especially breakfast!!!

8

Gary

Aug 9, 2024

·

Stayed 1 night

The room was clean, bed comfortable and surroundings nice. I chose this hotel partially for the breakfast offered however it wasn't open until 7 AM and I had an appointment 30 miles away at that time. Chairs were blocking off the dining area but some items were out early. The lady working the desk admonished me for moving the blockade and getting coffee and a bagel prior to 7. Other than that, a nice stay.

10

Martin

Nov 2, 2023

·

Stayed 1 night

Bed and bathroom were fine, noise level was low. What separated it from Hampton/Hilton properties was the breakfast. AMAZING coffee machine - lattes, mocha, etc. and good selection for breakfast with real eggs. Woohoo!

8

Jennie

Dec 4, 2024

·

Stayed 1 night

Uncomfortable mattress and unappetizing breakfast selection

8

Ariste

Jul 24, 2024

·

Stayed 1 night

Good value, clean property for the most part, decent breakfast (coffee machine grinds fresh so it’s really good, much better than standard hotel coffee), decent gym, room was newly renovated (but oddly did not have a full length mirror or hair dryer), comfortable bed and good shower. Lynette was amazing and so helpful. Give her a promotion! I am a single lady traveling alone for work so appreciated her attention and assistance to ensure a pleasant stay.

10

CHRISTOPHER

Jan 30, 2025

·

Stayed 1 night

Very easy on off from highway. Excellent breakfast. Freezer contained an item left from previous guest. Given the ice build up it appeared to have been there awhile.

10

Joseph

Aug 27, 2024

·

Stayed 3 nights

The yogurt machine was out-of-order during the entire 3-day period of my stay at Best Wester Gadsden/Attalla, AL. Otherwise, the experience was great!

10

Jerry

Sep 28, 2025

·

Stayed 3 nights

Enjoyable, stay with a clean, spacious room, firm mattress, nice sheets, and very adequate amenities, The only downside would be the breakfast, which did not offer much variety, and the same menu every day with watered down, gravy, powdered eggs, and the same meat. It did offer waffles, But I do not like to eat that much carbohydrate for my morning breakfast.

10

Shannon

Jul 26, 2025

·

Stayed 1 night

Top notch customer service, clean and comfortable room, delicious hot breakfast!

10

Michael

Sep 23, 2025

·

Stayed 1 night

We got in late and left early. Basically just slept there. The breakfast was very good. Clean area.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$95
February	$99
March	$97
April	$111
May	$98
June	$101
July	$100
August	$101
September	$103
October	$113
November	$103
December	$95

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $118
20 $107	21 $101	22 $94	23 $101	24 $91	25 $100	26 $114
27 $114	28 $115	29 $115	30 $104

Su	Mo	Tu	We	Th	Fr	Sa
				1 $117	2 $114	3 $115
4 $112	5 $113	6 $113	7 $113	8 $213	9 $206	10 $206
11 $206	12 $112	13 $113	14 $113	15 $112	16 $112	17 $113
18 $113	19 $116	20 $117	21 $117	22 $213	23 $211	24 $219
25 $209	26 $121	27 $121	28 $117	29 $121	30 $117	31 $117

Best Western Plus Gadsden Hotel & Suites

Prices for Best Western Plus Gadsden Hotel & Suites

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible

Executive Room, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Guest reviews of Best Western Plus Gadsden Hotel & Suites

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Gadsden Hotel & Suites

Considering this hotel for your Attalla trip?

Prices for upcoming dates