Hospitality Esperance SureStay Collection by Best Western

O quarto é bom, a localização excelente, lavanderia e estacionamento gratuitos, mas o café da manhã é muito fraco além de ter que pagar extra pela parte quente, nunca havia tido uma experiência assim.

Great location on the water. Facilities were offered including complimentary breakfast and laundry. The food in the restaurant for both breakfast and dinner was very good. Would stay again

Tight parking conditions

I liked that we looked out across the road to the sea and also the easy access to the foreshore walkway. The restaurant at the motel had great dinners.

Comfortable stay in a great location right on the foreshore. Room was large, clean and comfortable, which was great after a long day exploring Esperance. Bathroom is slightly aged but functional (suggest perhaps frosting the glass panel facing the toilet). The hangers attached to the rod was slightly difficult to use but understandable. Powerpoints with USB was super handy, swimming pool, daily housekeeping and complimentary breakfast were all great, and the size of the parking space was super generous. Everyone on staff was friendly and helpful. Thank you for lending us plates to take back to the room to have dinner and refilling our water bottles, really appreciate it. Would definitely stay again.

Clean and tidy room We had 2nd floor room and limited parking available Staff very friendly and great service Continental breakfast included with tariff but limited in offerings but you could ungrade to a cooked breakfast which looked pretty decent

The property was good. Only had one problem, the parking spots could be all occupied on holidays.

Good location, staff was very helpful with local tips for visiting sites. Breakfast was good, free laundry service was very helpful and pool was nice.

Great but just disappointed the pool was closed as it was hot.

Good location with sufficient parking spaces in and around the location. The restaurant in the building offers good choices. The pool was closed when I was there so that's unavailable.

shower rusty.black mould.housekeepi g just changed towels and coffee and tea.no toilet roll.floor hasnt.been moped in bathroom.carpet not wacuumed and shower.screen.and tiles.hasnt.been.washed

Room was not serviced as advised.

Carpet was very dirty

Staff were very friendly and the service was excellent. Our room was clean and all we needed was there.

Friendly staff and clean rooms

Everything was very clean and well maintained

Quite an old motel - we hung out the ‘make up room’ sign but came back late afternoon and wasn’t touched - phoned reception and was told the housekeeping takes the sign as do not make up only cleans ones without the sign !

Very clean room and bathroom, although bathroom a bit dated and could use a renovation. Beds extremely comfy! Quiet surroundings, good location, very good breakfast and very friendly staff. Highly recommended!

Great value for those on a budget. Excellent service and nice clean rooms and very comfy beds!

Room was very clean, staff were very friendly. Location was great. Only downfall was bathroom looking very tired, could do with an upgrade but in saying that it was very clean.

It was just alright. Very dated. Breakfast was good. Shower was broken sprayed water everywhere including the electrical sockets in bathroom and we used the room next doors shower which wasn't much better. Good location though

Desk staff were lovely, but for the price we paid the room was average and very noisy, temperature of the shower was hard to control, no face washers supplied with linen. However the bed was comfortable.

Okay, but property old and dated, staff were polite , friendly and helpful but rooms need a big uplift. No ysb points, old smelly bathroom and furniture ancient.

Comfortable enough for a couple of nights stay and continental breakfast was included. Internet was very slow and the shower was a water saving head, that threw a donut of hot water making it difficult to get wet.

Very pleasant stay. No issues whatsoever. Bathroom a bit dated, but everything was ok for a comfortable stay. Evening meal was very good, but dining room felt a little bland/sterile.

Loved this property. Easy walking distance to town centre. The room was excellent and the bed was comfortable. Only downside was that the enclosed toilet did not have an exhaust fan. It was placed above the vanity basin in the bathroom.

Great stay, shower was a little small not sure how you would go if you were a big person but besides that it was great. Super convenient and within walking distance of lots of places to eat.

Well its not the prettiest hotel, but one of the friendliest. Well located for the shops and town beach. The room was excellent with 2 very comfortable beds.

Room was clean and quite spacious for a motel, central location by the foreshore.

Excellent location and clean. The property is tired though, with bathrooms dating to the 80s perhaps(?) and poor sound insulation. Staff at reception excellent, but breakfast staff seemed untrained and not customer focused.

Not friendly receptionist

Accommodated for late check in without 24 hour notice. So good! Made the trip that much more rewarding and pleasurable. And i cant forget to mention the great coffee store around the corner as well as the bakery nearby...with coffee in hand and a quiche, the sunrise on the foreshore 👌👌👌

very pleased that staff accommodated our request for an early checkin

Comfortable stay in a great location right on the foreshore. Room was large, clean and comfortable, which was great after a long day exploring Esperance. Bathroom is slightly aged but functional (suggest perhaps frosting the glass panel facing the toilet). The hangers attached to the rod was slightly difficult to use but understandable. Powerpoints with USB was super handy, swimming pool, daily housekeeping and complimentary breakfast were all great, and the size of the parking space was super generous. Everyone on staff was friendly and helpful. Thank you for lending us plates to take back to the room to have dinner and refilling our water bottles, really appreciate it. Would definitely stay again.

Room was good. Food was good. Called reception 4 times to order dinner and nobody answered. Walked to reception to be told to come back in 10 minutes. Why have phones in the room if nobody answers them?

It was great, comfortable, convenient and friendly professional staff!

Owners we very friendly

Excellent friendly service. Older motel but has been renovated and in good condition. Comfortable bed. Excellent location

On the morning of August 19th, 2025, my mother and I rented a car at 10:00 and began our drive to Esperance. What we didn’t notice at first was that we had accidentally driven back toward the city, adding hours without realizing it. By the time we finally reached Esperance, it was already around 2:00 in the morning on the 20th. After such a long and exhausting drive, all we wanted was a smooth check-in and a good rest. At Hospitality Esperance, SureStay Collection by Best Western, the late check-in was easy and stress-free, even without staff present at that late hour. The simplicity of the process gave us real peace of mind, and being able to settle straight into the room felt like such a relief after the long day. The next morning, waking up in Esperance with my mother, all the stress of the trip melted away. The hotel’s location made it simple to enjoy the town, and sharing that calm start to the day together became one of the highlights of our journey. More than just a stay, it gave us comfort right when we needed it most. 2025年8月19日の朝10時にレンタカーを借り、母と一緒にエスペランスへ向けて出発しました。ところが途中でシティ方面に逆走してしまい、そのまま気づかずに走っていたため、到着はなんと20日の深夜2時…。長時間のドライブでクタクタになり、とにかく安心して休める場所が欲しいと思っていました。 そんな状況で泊まったのが「ホスピタリティ エスペランス シュアステイ コレクション バイ ベスト ウェスタン」。レイトチェックインはスタッフ対応こそありませんでしたが、とてもスムーズで、余計な手間なくすぐ部屋に入れてホッとしました。疲れ切った体を癒してくれる安心感に包まれ、ようやく一息つけた瞬間でした。 翌朝、母と迎えたエスペランスの朝は格別でした。立地も便利で、静かな町を一緒に歩いたことは、この旅の中でも忘れられない思い出の一つに。宿泊以上の価値を感じられた滞在であり、ちょうど必要な時に安心を与えてくれるホテルでした。

We booked in for two nights not knowing anything about the property or location. Both turned out to be great. All staff that we encountered were friendly and helpful. Loved everything about our stay.

Nice location near shopping and walkways, has a great view of ocean from hotel

Great location -easy to get around . Simple /clean /quiet . I would recommend for a 3 day stay . As your really just sleeping there and exploring during the day .

Convenient to the beach, shops and a good pub next door.

A good choice for Esperance, centrally located, nice view of the beach, comfortable room with plenty of light, nice included continental breakfast, breakfast staff were very friendly and helpful

Good position for the town

Great location for small trips around Esperance

Great location right on the beach and foreshore. Close to a couple of great Pubs for food and drinks and in the middle of town. Staff are very friendly. Room was comfortable and quiet

What a perfect location. Right over the road from the town beach and close walking distance to main town . Thank you to the lovely staff, from the friendly ladies cleaning the rooms, the reception staff happy to stop for a talk and checking in to see if hubby was ok after being sick the 1st day to the lovely young man at breakfast service. Great location and great budget accommodation with nice clean room, crisp sheets and fluffy towels. Xx

Right on the waterfront in tge heart of town. Cant get any more central if you tried.

Good & central location to town.

O quarto é bom, a localização excelente, lavanderia e estacionamento gratuitos, mas o café da manhã é muito fraco além de ter que pagar extra pela parte quente, nunca havia tido uma experiência assim.

Great location on the water. Facilities were offered including complimentary breakfast and laundry. The food in the restaurant for both breakfast and dinner was very good. Would stay again

The rooms are basic but comfortable. The location is very central and the complimentary breakfast is great. I recommend the restaurant for dinner. We had a great meal there.

Great location. However, uncomfortable beds and free breakfast wasn't worth the time.

Very pleasant comfortable large room. Inside very neat, clean and tidy. Outside could do with some work and maybe a paint colour change. Continental breakfast included was quite adequate but could have done with a little more variety

Wonderful stay and Lacie on the front desk made us feel very welcome! The breakfast buffet was one of the best we have ever had.

I liked that we looked out across the road to the sea and also the easy access to the foreshore walkway. The restaurant at the motel had great dinners.

Very pleasant stay. No issues whatsoever. Bathroom a bit dated, but everything was ok for a comfortable stay. Evening meal was very good, but dining room felt a little bland/sterile.

Clean and tidy room We had 2nd floor room and limited parking available Staff very friendly and great service Continental breakfast included with tariff but limited in offerings but you could ungrade to a cooked breakfast which looked pretty decent

Friendly & professional hotel staff. Hotels did what it promised. Breakfast needs a major upgrade