Is parking available at the property?

Yes, free self-parking is available on-site, though it is limited.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 8:00 AM to 11:00 AM for a fee of approximately EUR 15 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, guests should verify specific needs with the property prior to arrival.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Pamplona, within a 15-minute walk of Pamplona's City Walls and Interpretation Centre and Monumento al Encierro. It is approximately 1 mile from Estafeta Street and Larrabide Stadium.

Does the property have a swimming pool?

Yes, the hotel features a swimming pool, although specific details about the type and operational hours are not provided.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified, so guests should confirm with the property prior to booking.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 40 per night. Advance request or confirmation is required for rollaway beds.

Eurostars Pamplona

What guests think

Across recent reviews, Eurostars Pamplona stands out for very spacious, modern rooms with comfortable beds, welcoming staff, and convenient free parking, while its location is slightly outside the center but walkable for some and easy by car.

Breakfast is frequently praised, though restaurant feedback varies from excellent to overpriced or underwhelming. Multiple guests report frustration with the spa and pool either being closed, requiring an extra fee, or offering limited value; the gym also feels basic. Cleanliness is generally strong, but a few guests note housekeeping lapses and some maintenance issues in rooms. A good fit for travelers prioritizing comfort and value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free on-site parking is widely appreciated. Repeated complaints cite the spa/pool being closed or carrying an extra fee and limited value, and the gym feels basic; some guests enjoyed the private indoor pool/spa.

Related guest reviews

10

Agnes

Oct 17, 2024

·

Stayed 1 night

It was an excellent experience from the moment we arrived. We were greeted warmly, given a room upgrade, and a bottle of sparkling wine was delivered to our rooms. The rooms were very spacious, modern, and clean. The staff were very friendly and helpful. The onsite parking was very convenient. I would absolutely recommend this hotel.

8

Jeremy

Aug 25, 2025

·

Stayed 2 nights

Très bel hôtel avec des chambres spacieuses Le personnel est accueillant La proximité de l’hôtel de la ville par soir la piste cyclable soit le chemin de compostelle est appréciable Le bémol est l’absence d’une piscine accessible de tous. Le spa a 30€ par chambre pour 1h est du vol pour les services proposés - à éviter

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8

Shelley

Jul 17, 2025

·

Stayed 1 night

All very nice. The reception delivered a bottle of cava to our room for our wedding anniversary. It doesn't say anywhere that the pool is an extra 30€.

8

Sandra

Jul 30, 2025

·

Stayed 4 nights

Alguien tiene que cambiar la descripción de este hotel en el website de Hotels.com, porque es engañosa y no está apegada a la realidad. En primer lugar, este hotel queda a 30 minutos a pie de la Plaza de Toros, el sitio web dice que está a solo 11 minutos, mentira!!! Segundo, el sitio web dice que este hotel tiene alberca (piscina), y sí que la tiene, pero hay que pagar $24 euros por persona para tener acceso a ella. No se trata de una alberca recreativa sino de una tina de hidromasaje. Segunda mentira!!! En tercer lugar, se dice ser un hotel de 4 estrellas, pero debido a la falta de limpieza y a la condición de algunos muebles y paredes dentro de la habitación, yo solo le daría 1 sola estrella.

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10

Faith

Aug 12, 2025

·

Stayed 1 night

Our room was large and comfortable with a big outdoor terrace. The hotel’s setting is peaceful with quick access to walking and bicycling pathways. The hotel has storage options for bicycles. Staff are knowledgeable and very friendly. Highly recommend this lovely hotel.

10

virginia

May 4, 2025

·

Stayed 2 nights

Bon séjour, nous avons pu profiter du spa/piscine lors de notre séjour. Moment privilégié en famille. On peut aller à pied en ville, parking sous terrain très bien. Hôtel calme

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10

Frederic

Oct 19, 2025

·

Stayed 3 nights

très bel hôtel, bien situé avec Parking, chambre grande et lumineuse. Le personnel a été excellent. Belle piscine intérieure avec spa Le seul point à améliorer, serait l'équipement de la salle de sport et son l'éclairage.

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2

Christian

Dec 2, 2025

·

Stayed 1 night

Das Hotel wirbt mit einem Spa Wellnessbereich. Der Grund fpr meine Buchung. Angekommen wird mir gesagt, der Komplette Spa Bereich ist geschlossen. Warum wird dann damit geworven?

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10

Ingrid

Jul 2, 2024

·

Stayed 2 nights

Friendly staff, large comfortable rooms. Nice spa. Parking included. Close to main attractions , breakfast available.What else can you ask for ?

4

Karen

Nov 21, 2025

·

Stayed 3 nights

Spa and pool closed but we were only informed a few days before we travelled. Reception staff cared very little re our disappointment (one of main reasons we booked it) and offered us a room with a terrace (in winter so of no use) as compensation. Asked to be refunded so we can find another hotel but they would not allow this. Terrible experience in customer service. Rooms were actually very nice hence not giving 1*.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe the hotel as very clean, though a few report housekeeping oversights, dirty spots, or worn elements.

Related guest reviews

2

ORLANDO

Jul 16, 2025

·

Stayed 2 nights

Desafortunadamente nuestra habitación tenía muchos problemas, era la mejor habitación del hotel pero las persianas estaban muy sucias, el teléfono no servía bien, la caja fuerte tampoco servía

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10

Agnes

Oct 17, 2024

·

Stayed 1 night

It was an excellent experience from the moment we arrived. We were greeted warmly, given a room upgrade, and a bottle of sparkling wine was delivered to our rooms. The rooms were very spacious, modern, and clean. The staff were very friendly and helpful. The onsite parking was very convenient. I would absolutely recommend this hotel.

10

Cathie

Aug 11, 2025

·

Stayed 2 nights

Séjour très agréable, propre , service parfait, petit déjeuner au top, personnel agréable. Je recommande fortement

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10

Ann-marie

Apr 20, 2025

·

Stayed 2 nights

Clean, nicely decorated ,staff were friendly and very helpfull, is a little bit out from the old town 30 min walk but we had our own car so didn’t try breakfast was also delicious

8

Iosune

Jan 6, 2025

·

Stayed 1 night

Las áreas comunes del hotel y las habitaciones preciosas. A la limpieza y a los detalles de la habitación les faltaba cariño (las toallas mal dobladas, los papeles debajo de los vasos muy viejos, las amenities del baño mal colocadas, la cápsula de café usada en la máquina…). La ducha debería tener una iluminación independiente al resto de la habitación para no despertar cuando quieras ducharte.

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10

Nelly

Mar 19, 2025

·

Stayed 1 night

Hotel très propre, chambre TRES grande et bien organisée ( terrasse, coin salon, coin chambre et coin sdb). On est très bien accueilli par du personnel parlant tres bien français. Je le recommande fortement et y retournerai sans hésitation lirs d'un orochain séjour sur Pampelune

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8

Sandra

Jul 30, 2025

·

Stayed 4 nights

Alguien tiene que cambiar la descripción de este hotel en el website de Hotels.com, porque es engañosa y no está apegada a la realidad. En primer lugar, este hotel queda a 30 minutos a pie de la Plaza de Toros, el sitio web dice que está a solo 11 minutos, mentira!!! Segundo, el sitio web dice que este hotel tiene alberca (piscina), y sí que la tiene, pero hay que pagar $24 euros por persona para tener acceso a ella. No se trata de una alberca recreativa sino de una tina de hidromasaje. Segunda mentira!!! En tercer lugar, se dice ser un hotel de 4 estrellas, pero debido a la falta de limpieza y a la condición de algunos muebles y paredes dentro de la habitación, yo solo le daría 1 sola estrella.

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10

Trevor

Feb 19, 2026

·

Stayed 1 night

Excellent hotel. Very clean and very helpful staff.

10

Göran

May 10, 2024

·

Stayed 1 night

Trevligt och modernt business hotell. Trevlig personal. 20-30 minuters trevlig gång till stan. Dålig resturang och ett ganska smuttsigt rum.

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10

Edward

Jul 26, 2025

·

Stayed 1 night

The room was nice and clean and spacious.

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Rooms

Rooms are large, modern, and comfortable, often quiet with good views; several guests received upgrades. Some mention rooms feeling a bit worn, warm temperatures, limited in-room features, or minor equipment issues.

Related guest reviews

8

Oliver

Oct 7, 2024

·

Stayed 1 night

Aussicht auf eine weise Wand...

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10

Laurent

Jan 5, 2025

·

Stayed 1 night

Chambre tres spacieuse, avec douche et baignoire. Vue tres sympa sur Pampelune . Seul point noir: il fait tres chaud dans les chambres .

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8

ANNE

Aug 11, 2025

·

Stayed 1 night

Hôtel calme, propre et personnel parfait Problèmes : Prise de courant défectueuse à côté du lit 1 TV sans chaînes françaises 1 autre TV non fonctionnelle Pas de gel douche dans la douche (2 shampooings et 1 conditioner) Pas de kit de rasage, ni de dentifrice et brosse à dents (seulement protection cheveux et peigne) Suggestion : ne buvant pas de café, mettre bouilloire et thé car seulement cafetière avec dosettes

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10

jean alain

Jan 9, 2026

·

Stayed 2 nights

Chambre très spacieuse, personnel aux petits soins et design global de l’hôtel au top pour ceux qui aiment le moderne

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10

Ellen

May 21, 2025

·

Stayed 1 night

Absolutely gorgeous modern hotel. Massive luxurious rooms with superb large bed. Lovely rural view with the cathedral. Delightful staff and excellent restaurant. Loved the tapas bar menu and local buffet breakfast. Close enough to walk into the city along an easy path. Best stay in Pamplona!!

10

anne

Jan 8, 2026

·

Stayed 1 night

Wonderful room , spacious and well appointed. Very comfortable bed .

10

Arwen

Feb 3, 2026

·

Stayed 1 night

Friendly staff, beautiful room, super comfy bed, great shower and a bath.

10

Arwen

Feb 27, 2026

·

Stayed 1 night

Love this hotel. Huge rooms with big comfy beds, powerful showers and separate bath tub. Easy, free, secure parking and helpful staff

8

Jessica

Jun 20, 2025

·

Stayed 1 night

Modern design, spacious rooms, beautiful restaurant, rooms a little run down.

10

Margaret

May 16, 2024

·

Stayed 1 night

Amazing room - more like a suite than a room - very luxurious. Parking was easy, breakfast had plenty of choice. The hotel is about 20 minute walk from the main part of Pamplona but an easy route.

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Service

Staff are widely praised as friendly, welcoming, and helpful, with occasional upgrades and thoughtful touches. Some guests cite inconsistent or unhelpful responses, slow check-in, or early checkout pressure, especially around spa issues.

Related guest reviews

10

Agnes

Oct 17, 2024

·

Stayed 1 night

It was an excellent experience from the moment we arrived. We were greeted warmly, given a room upgrade, and a bottle of sparkling wine was delivered to our rooms. The rooms were very spacious, modern, and clean. The staff were very friendly and helpful. The onsite parking was very convenient. I would absolutely recommend this hotel.

4

Vijay Kumar

Jul 13, 2023

·

Stayed 2 nights

Inconsistent answers from front desk. Disappointing service

10

Alejandra

Oct 31, 2025

·

Stayed 1 night

Excelente hotel, amplias y preciosas habitaciones con baño enorme. Camas muy cómodas. Me hicieron un Upgrade. Personal muy amable y profesional. Desayuno buenísimo. Parking fácil y gratuito en garaje del hotel. Todo espectacular

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2

Alberto

Mar 30, 2024

·

Stayed 1 night

El proceso de check in no pudo ser más lento. En mi reserva ya había pagado la tercera persona en una de las habitaciones y me dijeron que no había pedido la cama supletoria. Me quieren cobrar un cargo extra de 40 euros cuando ya he pagado por la 3 persona. Mis hijos han intentado entrar al SPA y el agua estaba tan fría que se han tenido que ir.

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10

Trevor

Feb 19, 2026

·

Stayed 1 night

Excellent hotel. Very clean and very helpful staff.

4

Karen

Nov 21, 2025

·

Stayed 3 nights

Spa and pool closed but we were only informed a few days before we travelled. Reception staff cared very little re our disappointment (one of main reasons we booked it) and offered us a room with a terrace (in winter so of no use) as compensation. Asked to be refunded so we can find another hotel but they would not allow this. Terrible experience in customer service. Rooms were actually very nice hence not giving 1*.

10

J

Oct 24, 2024

·

Stayed 1 night

This was our first time in Pamplona and didn't know what to expect but we needn't have worried. As soon as we stepped into the hotel our worries were found less. We were greeted by one of the biggest smiles we've ever seen on a receptionist. Check in was seamless and we were also given map of the area, with recommendations. If the entrance to the hotel took our breath away our room left us speechless! It had everything thing we needed and more! It was so big and comfortable, it was a shame we were only staying one night. Every member of staff that we met made us feel so welcome and they were focused on making our stay perfect. We would definitely stay here again if we're in the area

10

Dean

Feb 1, 2026

·

Stayed 1 night

The upgrade to an executive suite was awesome, the wine was amazing, and the staff were fantastic. Special mentions to the young lady that checked us in and out. Also to the lady working breakfast both were fantastic!

10

Thomas Hvid

Nov 27, 2025

·

Stayed 1 night

The staff at reception was very kind and check in went smooth. The room is fantastic - really great value!

10

Daniel

Jul 11, 2024

·

Stayed 2 nights

Excellent staff, great breakfast, great rooms, and perfect walking distance (less than 1 mile) to the center of town / bull run. Will definitely stay there again. The staff is super helpful calling for taxi's, wake up calls, answering questions, etc.

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AI-generated summary based on recent guest reviews

Location

Set outside the center; walking typically takes 20–40 minutes for many. It is convenient by car, with easy access to paths and taxis.

Related guest reviews

10

Ann-marie

Apr 20, 2025

·

Stayed 2 nights

Clean, nicely decorated ,staff were friendly and very helpfull, is a little bit out from the old town 30 min walk but we had our own car so didn’t try breakfast was also delicious

10

Ernest

Jul 18, 2023

·

Stayed 2 nights

Incredible hotel with great staff and service. It's a bit of a walk though into town. Probay almost 40 minutes

10

Paul

Aug 13, 2025

·

Stayed 1 night

Loved this hotel. We were there for the Running of the Bulls...its an easy walk to/from Pamplona town centre (as taxis were tought to get at the end of the evening). Staff were great, room was fantastic - quiet, good blackout blinds, good shower etc; breakfast was excellent. We only stayed one night but welould definitely stay at this hotel again..

10

virginia

May 4, 2025

·

Stayed 2 nights

Bon séjour, nous avons pu profiter du spa/piscine lors de notre séjour. Moment privilégié en famille. On peut aller à pied en ville, parking sous terrain très bien. Hôtel calme

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10

Alexandre

Feb 9, 2026

·

Stayed 2 nights

Quarto amplo, bem organizado. Hotel com boa localização, apesar de estar há aproximadamente 10min de carro das atrações.

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10

Jose Manuel

Sep 27, 2025

·

Stayed 1 night

Habitación en perfecto estado , la atención del personal muy buena , el estacionamiento incluido es muy bueno , algo lejano de la zona céntrica pero un taxi de 8 euros lo solucióna

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8

Jose

Oct 24, 2025

·

Stayed 1 night

Hotel muy bonito y moderno. Habitaciones amplias. Desayuno fantástico. Un poco alejado del centro. Aparcamiento disponible

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10

Mariela

Feb 10, 2025

·

Stayed 1 night

Excellent hotel but if you ar planning to walk to the city everyday you should take a taxi

10

F.M.

Jul 22, 2025

·

Stayed 1 night

Uitstekend hotel net buiten de stad, met de auto in 10m in het centrum. Leuke stad Pamplona.

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10

Daniel

Jul 11, 2024

·

Stayed 2 nights

Excellent staff, great breakfast, great rooms, and perfect walking distance (less than 1 mile) to the center of town / bull run. Will definitely stay there again. The staff is super helpful calling for taxi's, wake up calls, answering questions, etc.

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Dining

Breakfast is frequently praised for quality and variety. Restaurant experiences are mixed, ranging from excellent to poor or overpriced.

Related guest reviews

8

Timothy

Aug 30, 2024

·

Stayed 2 nights

We stayed for 2 nights and enjoyed our stay. We got a room upgrade and a bottle of Cava. The hotel said it was because it was my wife’s birthday! The room was large and had a sitting area and a balcony/terrace with sun loungers. The only thing missing was a desk. The hotel was quiet and had free underground parking. We ate there one night and the food was OK, but the entrecôte steak was very chewy. One standard complaint. Why do hotels leave instructions about hanging towels up if you don’t want them changed and the promptly change them anyway. Greenwashing, I think, describes this practice

10

FRANCISCO A

Dec 4, 2024

·

Stayed 1 night

Excellent Service. Restaurante was worth a try. Great Taste and ambience. Walk to downtown is enjoyable!

4

Lynne

Nov 29, 2025

·

Stayed 1 night

The room was lovely but the food and drink in the restaurant was horrendous, I have never in my life paid so much for a 2 inch by 4 inch piece of cod and then to get charged for a pint of larger that was in a half pint glass , only 3/4 full and then a 2 inch head , total rip off and will never return

10

Alejandra

Oct 31, 2025

·

Stayed 1 night

Excelente hotel, amplias y preciosas habitaciones con baño enorme. Camas muy cómodas. Me hicieron un Upgrade. Personal muy amable y profesional. Desayuno buenísimo. Parking fácil y gratuito en garaje del hotel. Todo espectacular

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6

Jean bernard

May 14, 2025

·

Stayed 1 night

Hotel situé au calme mais bien excentré du centre ville Chambre très spacieuse necessitant un bon relooking Repas prix élevés avec petite quantité dans l'assiette !

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10

Antonio

Oct 3, 2025

·

Stayed 2 nights

Excellent room, very nice breakfast. Nice stay.

10

Paul

Aug 13, 2025

·

Stayed 1 night

Loved this hotel. We were there for the Running of the Bulls...its an easy walk to/from Pamplona town centre (as taxis were tought to get at the end of the evening). Staff were great, room was fantastic - quiet, good blackout blinds, good shower etc; breakfast was excellent. We only stayed one night but welould definitely stay at this hotel again..

10

Carlos

Oct 30, 2025

·

Stayed 2 nights

Hotel muy moderno, habitaciones muy cómodas, el desayuno estupendo

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10

Ashish

Jul 15, 2023

·

Stayed 2 nights

The staff was excellent. The restaurant was fantastic. Stay here for the food if nothing else.

10

Daniel

Jul 11, 2024

·

Stayed 2 nights

Excellent staff, great breakfast, great rooms, and perfect walking distance (less than 1 mile) to the center of town / bull run. Will definitely stay there again. The staff is super helpful calling for taxi's, wake up calls, answering questions, etc.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $151	2 $136	3
4 $101	5 $120	6 $127	7 $132	8	9 $221	10
11 $201	12 $113	13 $113	14 $112	15 $114	16 $149	17 $174
18 $104	19 $145	20 $142	21 $203	22 $115	23 $134	24 $158
25 $123	26 $111	27 $110	28 $109	29 $114	30 $176	31 $205

Eurostars Pamplona

About this property

Location

Room options

Superior Triple Room (Niño 2+1)

Superior Triple Room (Adulto)

Grand Room (Deluxe)

Grand Room (Deluxe 1 Pax)

Family Suite (4 Adultos)

Executive Suite (1 Pax)

Family Room (4 Adultos)

Executive Suite, Terrace

Grand Suite

Family Room (2+2)

Executive Suite

Executive Suite, Terrace (1 Pax)

Family Suite (2+2)

Guest reviews of Eurostars Pamplona

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Eurostars Pamplona

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $214	23 $230	24 $193	25 $127	26
27 $103	28 $231	29 $182	30