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Aito Igloo & Spa Resort


Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Non-Smoking Rooms

  • Room Service

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Property description

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an indoor pool and a steam room.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Aito Igloo & Spa Resort is a scenic, remote getaway with unique igloos and treehouses, a highly praised spa, and generally friendly staff; many guests enjoyed Northern Lights views and appreciated transfers between the resort, airport, and town.

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Facilities

Great

Cleanliness

Clean

Rooms

Unique

Location

Remote

Was this helpful?

6

magali

IAN-logo

Apr 7, 2026

·

Stayed 1 night

I am writing to express my disappointment with my recent stay at this hotel. We paid €753 for one night, including spa access, and were surprised to learn that hotel guests are limited to only two hours per day in the spa (sauna and jacuzzi), and that access requires booking a specific time slot. This restriction was neither clearly communicated in advance nor aligned with the expectations for a five-star hotel experience. It is unreasonable to apply the same limitations to overnight guests as to external visitors who only pay for spa access. Additionally, the quality of the dinner was extremely poor and far below the standards expected from a five-star establishment. While breakfast was acceptable, the dinner experience was disappointing. As someone who stays regularly in five-star hotels worldwide, I have never encountered such low food quality. We also had an issue with the massage service. My mother arrived one minute before her scheduled appointment, yet the therapist started late and kept her waiting for approximately 10 minutes. Despite this delay on the therapist’s part, the session still ended at the originally scheduled time, resulting in her losing about one-third of the treatment she paid for (approximately €28.33 in value). No compensation or adjustment was offered. Overall, the combination of restricted spa access, poor food quality, and unprofessional handling of the massage appointment made this stay far below expectations.
I am writing to express my disappointment with my recent stay at this hotel. We paid €753 for one night, including spa access, and were surprised to learn that hotel guests are limited to only two hours per day in the spa (sauna and jacuzzi), and that access requires booking a specific time slot. This restriction was neither clearly communicated in advance nor aligned with the expectations for a five-star hotel experience. It is unreasonable to apply the same limitations to overnight guests as to external visitors who only pay for spa access. Additionally, the quality of the dinner was extremely poor and far below the standards expected from a five-star establishment. While breakfast was acceptable, the dinner experience was disappointing. As someone who stays regularly in five-star hotels worldwide, I have never encountered such low food quality. We also had an issue with the massage service. My mother arrived one minute before her scheduled appointment, yet the therapist started late and kept her waiting for approximately 10 minutes. Despite this delay on the therapist’s part, the session still ended at the originally scheduled time, resulting in her losing about one-third of the treatment she paid for (approximately €28.33 in value). No compensation or adjustment was offered. Overall, the combination of restricted spa access, poor food quality, and unprofessional handling of the massage appointment made this stay far below expectations.

10

Eve

IAN-logo

Mar 30, 2026

·

Stayed 3 nights

e had the most incredible 4 days and 3 nights at Aito resort. It was a completely 5 star experience from start to finish, with all of the small details considered by the staff for the ultimate experience. We were celebrating my partners 30th birthday and staff went above and beyond to make it special. We did the snowmobile experience and northern lights hunt and we were lucky enough to experience the Aurora on the hunt and again from our igloo. Above all - the staff here are faultless - the staff in both restaurants, the guy in the spa, Wendy in the safari house, maintenance guys and reception staff. So so friendly and kind. Thank you guys for making such a special 30th birthday for my partner - we want to come back for my 30th now in 2 years! X
e had the most incredible 4 days and 3 nights at Aito resort. It was a completely 5 star experience from start to finish, with all of the small details considered by the staff for the ultimate experience. We were celebrating my partners 30th birthday and staff went above and beyond to make it special. We did the snowmobile experience and northern lights hunt and we were lucky enough to experience the Aurora on the hunt and again from our igloo. Above all - the staff here are faultless - the staff in both restaurants, the guy in the spa, Wendy in the safari house, maintenance guys and reception staff. So so friendly and kind. Thank you guys for making such a special 30th birthday for my partner - we want to come back for my 30th now in 2 years! X

10

Özlem

IAN-logo

Mar 22, 2026

·

Stayed 2 nights

Everything was perfect, only breakfast was weak
Everything was perfect, only breakfast was weak

10

Rafael

IAN-logo

Mar 12, 2026

·

Stayed 4 nights

Beautiful
Beautiful

6

Fhatama

EXP-logo

Feb 2, 2026

·

Stayed 3 nights

We had a mixed stay. The biggest positive was the staff, everyone was warm and helpful, especially Anika, who went above and beyond, and Gabriel, an excellent guide who made the excursions enjoyable. The setting is beautiful, the spa is nice, and airport transfers were convenient. However, there were major issues. The treehouse is extremely small and felt claustrophobic even with three people. Food was a serious problem, despite written confirmation months ahead that our dietary needs could be met, we were told four days before arrival that they couldn’t. Given the remote location and severe allergies in our group, this was very stressful and unacceptable. Portions were small for the price, breakfast options for non-meat eaters were very limited, and no manager was ever available to speak with us. We also had a negative spa experience due to other guests disrupting a reserved booking, with no follow-up from management. Overall, the staff on the ground were the only real highlight, trying their best despite poor management.
We had a mixed stay. The biggest positive was the staff, everyone was warm and helpful, especially Anika, who went above and beyond, and Gabriel, an excellent guide who made the excursions enjoyable. The setting is beautiful, the spa is nice, and airport transfers were convenient. However, there were major issues. The treehouse is extremely small and felt claustrophobic even with three people. Food was a serious problem, despite written confirmation months ahead that our dietary needs could be met, we were told four days before arrival that they couldn’t. Given the remote location and severe allergies in our group, this was very stressful and unacceptable. Portions were small for the price, breakfast options for non-meat eaters were very limited, and no manager was ever available to speak with us. We also had a negative spa experience due to other guests disrupting a reserved booking, with no follow-up from management. Overall, the staff on the ground were the only real highlight, trying their best despite poor management.

437 Seitarannantie, Rovaniemi, Finland

Location

With a stay at Aito Igloo & Spa Resort in Rovaniemi, you'll be on a lake, and 29.3 mi (47.2 km) from Santa Claus Village and 24.8 mi (39.9 km) from Pilke Science Centre. This spa hotel is 24.8 mi (40 km) from Lappia House and 24.8 mi (40 km) from Lainaanrannan Dog Park.

Pilke Science Centre(24.8 miles)

Lappia House(24.8 miles)

Lainaanrannan Dog Park(24.8 miles)

Arktikum(24.8 miles)

Maxim Movie Theater Complex(24.9 miles)

Lordi's Square(24.9 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 21:30

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, parking is available on-site and is complimentary for guests.


A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.


Check-in is from 4:00 PM to 9:30 PM, and check-out is at 11:00 AM. Late check-out is available for a fee, subject to availability.


Yes, a complimentary roundtrip airport shuttle is available 24 hours. Guests must contact the property with arrival details before travel.

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about accessible rooms and bathrooms are not provided.


The property is located on a lake, approximately 29.3 miles from Santa Claus Village and 24.8 miles from Pilke Science Centre. Other nearby attractions include Lappia House and Lainaanrannan Dog Park, both about 24.8 miles away.


Yes, there are both indoor and outdoor pools available, including an outdoor heated pool. The operational hours are not specified, and seasonal availability may apply.


Children are allowed at the property, and kids can stay for free up to a certain age, although the specific age limit is not mentioned.


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