Is parking available at the property?

Yes, free valet parking is available on-site. Limited parking is also provided.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee of approximately USD 25 for adults and USD 12.5 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of USD 97 per vehicle (one-way, maximum occupancy 3). Guests must contact the property with arrival details before travel.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including elevators and step-free entrances. However, specific details about accessible rooms and facilities should be confirmed with the property.

Where is the property located in relation to key landmarks?

Earl's Regency is located in Kandy's historical district, within a 5-minute drive of Udawatta Kele Sanctuary and Kandyan Art Association & Cultural Centre. It is approximately 2.5 miles from Kandy Lake and the National Museum.

Does the property have a swimming pool?

Yes, the hotel features an outdoor swimming pool. Specific operational hours and seasonal availability may apply.

What are the policies for guests staying with children?

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Earl's Regency Hotel in Kundasale, Sri Lanka

Average nightly price at Earl's Regency Hotel by month, last 12 months (USD)
Month	Average price
January	$122
February	$157
March	$111
April	$88
May	$75
June	$73
July	$83
August	$130
September	$78
October	$118
November	$648
December	$150

What guests think

Earl's Regency Hotel draws praise for its scenic setting near Kandy, spacious rooms, a clean and inviting pool, plentiful breakfasts, and attractive architecture, offering a tranquil base with sweeping valley views away from the city's bustle.

Staff are widely described as friendly and attentive, with efficient room service and professional hospitality, though some report front-desk responsiveness and checkout frustrations. Multiple reviews also note dated areas and maintenance lapses, including worn furnishings and some bathroom or jacuzzi cleanliness issues. Expect a comfortable, scenic stay with strong amenities, tempered by occasional upkeep concerns.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool is frequently praised as clean, large and enjoyable, and many appreciate the bar/lounge and overall amenities. Some remarks note areas that feel dated or in need of renovation.

Related guest reviews

8

Dushani

Dec 31, 2024

·

Stayed 1 night

Excellent buffet.Nice hotel but would benefit from some renovations.

10

Tracey

Feb 8, 2025

·

Stayed 2 nights

The staff are wonderful and the food in the restaurant was excellent. The facilities are very nice. The lightening in the bathroom could be brighter but otherwise we enjoyed our stay.

10

Ingrid Aasen

Dec 29, 2025

·

Stayed 1 night

A lovey hotel with fantastic service and great pool area.

8

Rachel

Dec 27, 2023

·

Stayed 1 night

A wonderful place to spend Christmas, great amenities. Just be mindful if you book a mountain view room - some rooms have trees and contruction that completely block the view.

10

Susan

Aug 10, 2025

·

Stayed 2 nights

This is a very comfortable and clean hotel. The staff are very welcoming and polite. The rooms are lovely and the food is good. Spent a lovely day relaxing by the pool which is very clean. Has come to Kandy for the Perahera and this was an oasis of quiet after the hustle and bustle. I would definitely book to stay here again.

10

Max

Dec 19, 2021

·

Stayed 1 night

Super schönes Hotel auf einem Hügel über der Stadt mit toller Aussicht. Professioneller Empfang und Service (uns hat Nikita sehr warm empfangen). Unser Fahrer hat auch ein kostenfreies, schönes Zimmer bekommen mit welchem er sehr happy war. Fahrer bekommen in den meisten Hotels ein kostenfreies Zimmer. Das Frühstücksbüffet war sehr zahlreich mit frischen croisants, reifes obst, curry gerichte, pencakes, frischem saft und sehr gutem capuccino. Pool und gym sind auch super. Preisleistung ist top. Werden be nächsten mal wieder hierherkommen.

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10

Babak

Jan 25, 2025

·

Stayed 1 night

Architecture, bar and restaurant are great. Amenities are also fantastic

10

david

Aug 20, 2025

·

Stayed 1 night

Excellent hôtel juste à l’entrée de Kandy, très grande chambre vraiment confortable avec vue sur la piscine et la vallée. Télévision et frigo .Extraordinaire petit-déjeuner, belle piscine, accueil professionnel dans un hall magnifique. Personnels très attentifs et professionnels. Certaines chambres ont des matelas plus confortables que d’autres. Je recommande !

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10

Sarojini

Oct 13, 2025

·

Stayed 4 nights

This is the ideal place to be away from the daily rut. I was away from work on vacation and made the best of my time relaxing by the pool a day at the spa, the body massage I highly recommend. The bar lounge staff were polite and courteous, don’t miss to order Bloody Mary. Room service was amazing, quick and suggested entrees. One of the managers Mr Mithun was awesome he came to rescue one night when a private party was too loud. Overall the best hotel in Kandy. Thank you for making my stay memorable.

10

Jayanthi

Jun 27, 2024

·

Stayed 1 night

We stayed there one night on our way to Ella. Nice location. Great view. Very good customer service. Kids enjoyed there large pool.breakfast was amazing. So Many food varieties. They had a place where they make Yara tea which you have not seen any other hotel breakfast. Definitely a hotel worth the price.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe rooms as clean or very clean. Others report issues such as moldy bathroom grout or unhygienic jacuzzis, indicating inconsistent maintenance.

Related guest reviews

6

Marc-Philipp

Jan 8, 2024

·

Wir hatten die Junior Suite gebucht inkl Jacuzzi. Das Bad war leider sehr in die Jahre gekommen und das Jacuzzi unhygienisch und nicht benutzbar. Das Hotel ist generell schon etwas in die Jahre gekommen und aus der Zeit gekommen.

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8

Anton

Jan 7, 2026

·

Stayed 2 nights

Personalen var fantastiska, rummet var jätte fint det som störde mig mest vart att det var smutsigt i fogarna i badrummet och att kylskåpet i sovrummet lät som en jet motor maten var ganska halvdan

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10

Mohammad

Mar 13, 2023

·

Stayed 2 nights

The team was very friendly and supportive, the rooms was clean and whenever we needed anything, they used to bring fast

10

Anoma

Nov 10, 2025

·

Stayed 3 nights

Friendly staff, cleanliness, great birding grounds, easy access to main city, Kandy.

6

Caesar

Mar 8, 2025

·

Stayed 1 night

Leider zu sehr in die Jahre gekommen. Hatten die Luxury Suit. Wirlpool war dreckig und Einrichtung etwas weird.

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10

Susan

Aug 10, 2025

·

Stayed 2 nights

This is a very comfortable and clean hotel. The staff are very welcoming and polite. The rooms are lovely and the food is good. Spent a lovely day relaxing by the pool which is very clean. Has come to Kandy for the Perahera and this was an oasis of quiet after the hustle and bustle. I would definitely book to stay here again.

10

Bob

Apr 5, 2022

·

Stayed 1 night

Nous avons fait 7 hôtels différents lors de notre séjour au Sri Lanka et le Earl's Regency est de loin celui que l'on a préféré ! La chambre était magnifique et très propre, le personnel accueillant et aimable, et le restaurant buffet excellent !!

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4

Lorne

Jan 25, 2025

·

Stayed 4 nights

Property is poorly maintained, mould in bathrooms dirty and you do not get some basic requirements like toilet paper and face towels. Also, the property comes with pets, coach roaches, gecko, ants, and mosquitoes. The most import issue is the hotel caters to busloads of Indian tourists, who are loud, rude, and have absolutely no regard for other quests. Children running around, people changing tables, walking around eating food, and hogging the buffet table, push right in like they are starving. Overall the staff are very friendly, but not really properly trained, some customer facing staff do not appear to understand or speak English. Basic requests like toilet paper or a wake-up call just are too much. Call someone to pick up your bags 3 times. The hotel is not work the money, yes the rooms are large the staff are friendly, the views fantastic but the food, bugs etc make it worth far less than we paid.

10

Nelumka

Feb 26, 2024

·

Stayed 1 night

The room was very clean, the staff were very friendly and the food was excellent at all times.

10

Chalsea

Nov 7, 2024

·

Stayed 3 nights

Prabhavi and Dinesh were very accommodating. Clean room and great service. Beautiful hotel

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable with appealing views. Several reviews note dated decor and worn finishes compared with the otherwise attractive setting.

Related guest reviews

6

Marc-Philipp

Jan 8, 2024

·

Wir hatten die Junior Suite gebucht inkl Jacuzzi. Das Bad war leider sehr in die Jahre gekommen und das Jacuzzi unhygienisch und nicht benutzbar. Das Hotel ist generell schon etwas in die Jahre gekommen und aus der Zeit gekommen.

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10

Anoma

May 9, 2024

·

Stayed 2 nights

Beautiful grounds and spacious rooms with proficient AC. Easy check in and enjoyed the restaurant and room service. Staff was helpful and courteous. We will stay here again.

6

Abhiram

Jan 29, 2024

·

Stayed 2 nights

The property is a bit dated. The carpets in the hallway, the flooring in the room and bathroom was a bit shabby. I honestly feel the property could use some renovation. The tase of the food is quite average. On a positive note, the views from the room are quite breathtaking.

10

Daniela

Mar 25, 2025

·

Stayed 1 night

Excellent hotel with great service. Rooms are large and beautiful and the hotel is situated in a beautiful area. I will definitely return to this hotel.

10

Jennifer

Mar 11, 2025

·

Stayed 1 night

Have thoroughly enjoyed my stay here and am incredibly grateful for the helpfulness and care of the staff. The hotel is stunning- the rooms, food, service, gardens- everything! It’s luxury in paradise away from the hustle and bustle of Kandy town.

10

Belinda

Apr 30, 2025

·

Stayed 4 nights

Hotel in the middle of the jungle with a stunning view!

6

Caesar

Mar 8, 2025

·

Stayed 1 night

Leider zu sehr in die Jahre gekommen. Hatten die Luxury Suit. Wirlpool war dreckig und Einrichtung etwas weird.

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8

Rachel

Dec 27, 2023

·

Stayed 1 night

A wonderful place to spend Christmas, great amenities. Just be mindful if you book a mountain view room - some rooms have trees and contruction that completely block the view.

10

Belinda

Jul 19, 2025

·

Stayed 2 nights

I wonder whether this is the best hotel in Sri Lanka. I was amazed at the architecture, the location, the quality for the price. The service. The room was beautiful. It is worth getting out of Kandy proper to have this as a base to return to. To wake up in. Amazing

10

david

Aug 20, 2025

·

Stayed 1 night

Excellent hôtel juste à l’entrée de Kandy, très grande chambre vraiment confortable avec vue sur la piscine et la vallée. Télévision et frigo .Extraordinaire petit-déjeuner, belle piscine, accueil professionnel dans un hall magnifique. Personnels très attentifs et professionnels. Certaines chambres ont des matelas plus confortables que d’autres. Je recommande !

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Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is commonly described as friendly, attentive and professional, with quick room service and standout staff in restaurants and the lounge. A minority report inconsistent front-desk help, slow luggage assistance, and frustrating checkout policies.

Related guest reviews

10

Mohammad

Mar 13, 2023

·

Stayed 2 nights

The team was very friendly and supportive, the rooms was clean and whenever we needed anything, they used to bring fast

10

Nilmini

Jul 23, 2023

·

Stayed 1 night

Loved the servers at the restaurant specially Dilshan who would go an extra mile to help guests. I wouldn't give much for the front office and the service desk. When we were leaving, we had to call in two different times to ask them to send someone to bring our bags down. Both times they failed us. After waiting for almost half an hour, we decided to bring our bags all the way down from the 5th floor.

6

Chani

Aug 14, 2025

·

Stayed 1 night

Staff treated locals poorly.

2

??

Mar 25, 2024

·

Stayed 2 nights

スタッフの対応が悪い

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10

Ingrid Aasen

Dec 29, 2025

·

Stayed 1 night

A lovey hotel with fantastic service and great pool area.

10

Hina

Dec 11, 2021

·

Stayed 2 nights

The service provided by the staff was second to none. I want to especially mention Gayan at the lounge, one of the loveliest and friendliest people we have met, he gave us the best and most personalized service. The hotel itself is absolutely beautiful, it is like being in a movie! Great views, clean, comfortable and the staff is super!

10

Susan

Aug 10, 2025

·

Stayed 2 nights

This is a very comfortable and clean hotel. The staff are very welcoming and polite. The rooms are lovely and the food is good. Spent a lovely day relaxing by the pool which is very clean. Has come to Kandy for the Perahera and this was an oasis of quiet after the hustle and bustle. I would definitely book to stay here again.

10

Sarojini

Oct 13, 2025

·

Stayed 4 nights

This is the ideal place to be away from the daily rut. I was away from work on vacation and made the best of my time relaxing by the pool a day at the spa, the body massage I highly recommend. The bar lounge staff were polite and courteous, don’t miss to order Bloody Mary. Room service was amazing, quick and suggested entrees. One of the managers Mr Mithun was awesome he came to rescue one night when a private party was too loud. Overall the best hotel in Kandy. Thank you for making my stay memorable.

6

Sumudu

Aug 20, 2024

·

Stayed 1 night

Beautiful location. However, the check out procedure was not very user friendly and the staff insisted on getting the key card back. We had already left the city on a tour and had to come back to Kandy to return the key card (ok, it was our fault for forgetting to return it but insisting on having it back wasn’t very nice).

2

John

Dec 30, 2021

·

Stayed 3 nights

Terrible service and very dated menu with no gluten-free bread. Dated overall and low quality of room/hotel/service. Unfortunately they should close down and renovate + calibrate and upgrade service and menu. Our room service was delivered without the covers so they stood in the room all day and then the cleaning staff moved it in the hallway outside for well over 15 hours where monkeys ate from the food in the hallway of the hotel. Checkout and checkin was also awful.

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AI-generated summary based on recent guest reviews

Location

Set in a scenic, tranquil area outside central Kandy with sweeping views and easy access for some. A few guests found it less convenient, with limited nearby dining.

Related guest reviews

10

Anoma

Nov 10, 2025

·

Stayed 3 nights

Friendly staff, cleanliness, great birding grounds, easy access to main city, Kandy.

10

Daniela

Mar 25, 2025

·

Stayed 1 night

Excellent hotel with great service. Rooms are large and beautiful and the hotel is situated in a beautiful area. I will definitely return to this hotel.

10

Jennifer

Mar 11, 2025

·

Stayed 1 night

Have thoroughly enjoyed my stay here and am incredibly grateful for the helpfulness and care of the staff. The hotel is stunning- the rooms, food, service, gardens- everything! It’s luxury in paradise away from the hustle and bustle of Kandy town.

8

Kamal

Apr 14, 2025

·

Stayed 1 night

Great food and location

10

Belinda

Apr 30, 2025

·

Stayed 4 nights

Hotel in the middle of the jungle with a stunning view!

8

Suzadur

Jan 29, 2024

·

Stayed 2 nights

It’s in excellent location and staffs are awesome!

10

Belinda

Jul 19, 2025

·

Stayed 2 nights

I wonder whether this is the best hotel in Sri Lanka. I was amazed at the architecture, the location, the quality for the price. The service. The room was beautiful. It is worth getting out of Kandy proper to have this as a base to return to. To wake up in. Amazing

10

david

Aug 20, 2025

·

Stayed 1 night

Excellent hôtel juste à l’entrée de Kandy, très grande chambre vraiment confortable avec vue sur la piscine et la vallée. Télévision et frigo .Extraordinaire petit-déjeuner, belle piscine, accueil professionnel dans un hall magnifique. Personnels très attentifs et professionnels. Certaines chambres ont des matelas plus confortables que d’autres. Je recommande !

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8

YOSHIHARU

Jun 12, 2023

·

Stayed 1 night

不便な場所なのを除けば概ね満足。周りに食事する所がないのでホテル内のレストラン予約をした方が良いかも。

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10

Jayanthi

Jun 27, 2024

·

Stayed 1 night

We stayed there one night on our way to Ella. Nice location. Great view. Very good customer service. Kids enjoyed there large pool.breakfast was amazing. So Many food varieties. They had a place where they make Yara tea which you have not seen any other hotel breakfast. Definitely a hotel worth the price.

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AI-generated summary based on recent guest reviews

Dining

Breakfast buffet and on-site dining are often praised for quality and variety, and several guests enjoyed room service and the lounge/bar. Some found the menu dated or the taste average, with one noting no gluten-free bread.

Related guest reviews

8

Anton

Jan 7, 2026

·

Stayed 2 nights

Personalen var fantastiska, rummet var jätte fint det som störde mig mest vart att det var smutsigt i fogarna i badrummet och att kylskåpet i sovrummet lät som en jet motor maten var ganska halvdan

Translate

10

Anoma

May 9, 2024

·

Stayed 2 nights

Beautiful grounds and spacious rooms with proficient AC. Easy check in and enjoyed the restaurant and room service. Staff was helpful and courteous. We will stay here again.

6

Abhiram

Jan 29, 2024

·

Stayed 2 nights

The property is a bit dated. The carpets in the hallway, the flooring in the room and bathroom was a bit shabby. I honestly feel the property could use some renovation. The tase of the food is quite average. On a positive note, the views from the room are quite breathtaking.

10

Tracey

Feb 8, 2025

·

Stayed 2 nights

The staff are wonderful and the food in the restaurant was excellent. The facilities are very nice. The lightening in the bathroom could be brighter but otherwise we enjoyed our stay.

10

Max

Dec 19, 2021

·

Stayed 1 night

Super schönes Hotel auf einem Hügel über der Stadt mit toller Aussicht. Professioneller Empfang und Service (uns hat Nikita sehr warm empfangen). Unser Fahrer hat auch ein kostenfreies, schönes Zimmer bekommen mit welchem er sehr happy war. Fahrer bekommen in den meisten Hotels ein kostenfreies Zimmer. Das Frühstücksbüffet war sehr zahlreich mit frischen croisants, reifes obst, curry gerichte, pencakes, frischem saft und sehr gutem capuccino. Pool und gym sind auch super. Preisleistung ist top. Werden be nächsten mal wieder hierherkommen.

Translate

10

Babak

Jan 25, 2025

·

Stayed 1 night

Architecture, bar and restaurant are great. Amenities are also fantastic

10

david

Aug 20, 2025

·

Stayed 1 night

Excellent hôtel juste à l’entrée de Kandy, très grande chambre vraiment confortable avec vue sur la piscine et la vallée. Télévision et frigo .Extraordinaire petit-déjeuner, belle piscine, accueil professionnel dans un hall magnifique. Personnels très attentifs et professionnels. Certaines chambres ont des matelas plus confortables que d’autres. Je recommande !

Translate

10

Nelumka

Feb 26, 2024

·

Stayed 1 night

The room was very clean, the staff were very friendly and the food was excellent at all times.

2

John

Dec 30, 2021

·

Stayed 3 nights

Terrible service and very dated menu with no gluten-free bread. Dated overall and low quality of room/hotel/service. Unfortunately they should close down and renovate + calibrate and upgrade service and menu. Our room service was delivered without the covers so they stood in the room all day and then the cleaning staff moved it in the hallway outside for well over 15 hours where monkeys ate from the food in the hallway of the hotel. Checkout and checkin was also awful.

10

Jayanthi

Jun 27, 2024

·

Stayed 1 night

We stayed there one night on our way to Ella. Nice location. Great view. Very good customer service. Kids enjoyed there large pool.breakfast was amazing. So Many food varieties. They had a place where they make Yara tea which you have not seen any other hotel breakfast. Definitely a hotel worth the price.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11 $111	12 $110	13 $98	14 $110
15 $109	16 $89	17 $91	18 $90	19 $90	20 $90	21 $161
22 $89	23 $90	24 $90	25 $90	26 $90	27 $90	28 $124
29 $90	30 $92

Su	Mo	Tu	We	Th	Fr	Sa
		1 $101	2 $106	3 $103	4 $102	5 $101
6 $101	7 $111	8 $101	9 $101	10 $100	11 $165	12 $101
13 $100	14 $101	15 $101	16 $103	17 $101	18 $100	19 $100
20 $100	21 $106	22 $151	23 $151	24 $393	25 $151	26 $151
27 $151	28 $159	29 $151	30 $252	31 $440

Earl's Regency Hotel

Prices for Earl's Regency Hotel

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Junior Suite

Deluxe Twin Room

Suite

Deluxe Room, 1 King Bed

Luxury Suite

Luxury Twin Room

Luxury Room, 1 King Bed, Jetted Tub

Standard Twin Room

Guest reviews of Earl's Regency Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Earl's Regency Hotel

Considering this hotel for your Kundasale trip?

Prices for upcoming dates