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ANA Crowne Plaza Kumamoto New Sky by IHG - Room

ANA Crowne Plaza Kumamoto New Sky by IHG

Name: ANA Crowne Plaza Kumamoto New Sky by IHG
Address: Chuo-Ku Higashiamidaji-Machi 2, Chuo Ward, Kumamoto, Japan, Kumamoto, Kumamoto Prefecture, Japan
Rating: 8.35

"Loved the breakfast"

"Well located"

"Loved the restaurant"

"Clean rooms"

"Welcoming staff"

"Stunning views"

Amenities

Parking
Restaurant
Non-Smoking Rooms
Business Center
Room Service
Dry Cleaning

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Property description

Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and wedding services.

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Guest reviews

8.3

Very good

Based on 1,504 verified reviews

Who stays here?

Business

26%

Couple

15%

Family

37%

Group

11%

Solo

9%

What guests think

AI-generated summary based on recent guest reviews

At ANA Crowne Plaza Kumamoto New Sky by IHG, reviewers consistently praise the friendly, helpful staff, spacious rooms, and satisfying breakfast, with many finding the location practical for reaching Kumamoto Station and airport buses despite a quieter, less central setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Aurelio III

Jan 3, 2026

·

Stayed 2 nights

No air conditioning, feels warm even during winter season. Windows cannot be opened. The room and furniture needs refurbishing. Location 15mins walk from Kumamoto station.

10

King Ho

Dec 25, 2025

·

Stayed 3 nights

Excellent

4

Patrick

Dec 9, 2025

·

Stayed 1 night

Room cleanliness was good. However, the hotel has switched from aircon to warmer mode too early. As the winter was delayed, the enclosed room was warm even by just turning on the fan. Despite feedback to the hotel, the only solution they had was providing cooler fan that didn't solve the problem. Such act demonstrates the lack of sensitivity to the needs of the customers.

4

Patrick

Dec 8, 2025

·

Stayed 3 nights

The place was clean and well kept. However, the hotel was too early to switch to heater mode from aircon despite the late arrival of winter. As a result, my family had to endure the comfort of the warmth in the enclosed room without the cool of aircon. We were dismayed by the hotel's decision of not switching back to the aircon inspite of the feedback. Instead the hotel chose to provide us with air cooler which is a show of lack in hotel's service quality.

10

hubert

Dec 4, 2025

·

Stayed 1 night

It was by far the best breakfast setup I have had in a long time. Great, accommodating staff and close to the station.

Chuo-Ku Higashiamidaji-Machi 2, Chuo Ward, Kumamoto, Japan

Location

With a stay at Crowne Plaza ANA Kumamoto New Sky by IHG, you'll be centrally located in Kumamoto, within a 5-minute drive of Kumamoto Castle and Kumamoto Shintoshin Plaza. This hotel is 0.7 mi (1.2 km) from Amu Plaza Kumamoto and 0.7 mi (1.2 km) from Kumamoto-jo Hall.

Kumamoto Shintoshin Plaza(0.4 miles)

Kumamoto Station Tourist Information Center(0.6 miles)

Kitaoka Nature Park(0.6 miles)

Amu Plaza Kumamoto(0.7 miles)

Kumamoto-jo Hall(0.7 miles)

Sunroad Shinshigai Shopping Street(0.8 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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