Hostal Inter Plaza Mayor AUTO CHECK IN

Could not enter property because did noy get code. Had to wait fot a guest to get out. I called sent email whats app no answer. Inside lobby diferent phone number Then they answer. Very stresfull situation

When you arrive to the apartment blg. you ring the intercom of the hostal and nobody answers, I phone the contact number on my reservation and the # is not in service; finally 2 guests came and they let me in. Elevator doesn’t work, it’s on the 3rd floor. Once in the hostal Cindy was most helpful and walked us through the check in process from a machine

The room was great and met our expectations. Considering the price and location, it offered excellent value for money. We had some difficulty during check-in because the Hotels.com reservation number was different from the hotel’s internal booking reference, so it may be helpful to confirm the correct reservation number in advance to make the process smoother. However, the hotel responded promptly and provided the necessary support, which we truly appreciated.

Auto Check in so no staff to be rated.

Could use some updating, a hook or something for your towels and a small table. Shower drain needed to be snaked