Name: Clayton Hotel Birmingham
Address: Albert St, Birmingham, West Midlands (comté), GB
Price range: 85 $US–371 $US per night
Rating: 8.43

Ce qu'en disent des voyageurs

Au Clayton Hotel Birmingham, les voyageurs apprécient régulièrement l'emplacement central à proximité du Bullring et des gares, les chambres modernes et confortables, ainsi que le personnel aimable. Ils soulignent cependant des problèmes récurrents concernant le contrôle de la température dans les chambres et les difficultés d'accès dues aux importants travaux de construction à proximité.

Le petit-déjeuner est fréquemment mis en avant comme étant bon et varié, bien que la qualité et les horaires d'ouverture du bar et du restaurant suscitent des avis mitigés. La propreté varie, passant d'impeccable à des chambres occasionnellement tâchées ou mal entretenues, et certains clients signalent du bruit provenant des portes ou des chambres voisines. Attendez-vous à un point de chute pratique en ville offrant un bon rapport qualité-prix lorsque tout fonctionne correctement, mais vérifiez le stationnement et la température de la chambre à votre arrivée.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Il n'y a pas de parking sur place ; les clients utilisent les parkings à proximité, et les travaux de HS2 rendent souvent le dépôt-minute et l'accès difficiles. L'espace bar et les salles d'événements sont appréciés, mais les horaires d'ouverture du bar, le service et la petite salle de sport (sans tapis de course mentionné) font l'objet de critiques.

Avis de voyageur à ce sujet

8

Matt

3 juin 2023

·

A séjourné 1 nuit

Nice hotel. Good breakfast. Bar shuts at 11 which is odd for a nice hotel. Checkout took a while as only one person on. Hotel overall nice and room good and clean.

6

Ashley

16 avr. 2024

·

A séjourné 1 nuit

I arrived expecting there to be on site parking as advertised, and was quite surprised to see none available. I checked their website and discovered that they have a parking arrangement with a local Selfridge's car park to offer a £2 discount. I drive to this car park, expecting it to be 4 mins walk away as advertised. It takes me 15 minutes to drive there thanks to the HS2 roadworks, and then when I arrive neither of the two barriers are working so I can't get in. I then spend the next 10 minutes driving around the streets looking for a random parking spot that doesn't look like it comes with guaranteed vandalism (graffiti and trash everywhere). Finally once I'm parked it's a 15 minute walk with my luggage. Needless to say this poor introduction completely ruined my experience and so I will not be staying again.

8

Jodie

30 mars 2024

·

A séjourné 1 nuit

Was told on answer machine and over the phone by staff to park in selfridges car park. Parked, carried suitcases and bags to the hotel, checked in to be told they wouldn’t recommend parking in that car park as it shut at Midnight. This was at 6:30pm. We checked in, went to our room and walked back to the car. We spent £5.80 getting that car out and then it took us 30mins searching online for another car park and that took 30mins to drive there. By the time we got back it was 9:30pm. This spoilt our experience. It we were told about the car park when called earlier in the day, it wouldn’t had been an issue but spent most of our only night in Birmingham sorting the car out

10

John

15 janv. 2025

·

A séjourné 1 nuit

Great service. Very good location for the Bullring and centre of Birmingham with a wide variety of restaurants close by. I booked this for a meeting and the events service was brilliant. Brakfast and lunch were nice and full refreshments provided throughout the day. Would book here again.

8

MRS A L

28 mars 2025

·

A séjourné 1 nuit

A good stay in a family room to attend theatre last night. Good breakfast. Reasonable bar prices given it’s a hotel. Polite staff. Lots of building work outside hotel, due to tram/ train terminal development, you can’t hear it.

6

Rachael

10 janv. 2025

·

A séjourné 1 nuit

Hotel is advertised with parking available. this isn't the case. Hotel was lovely and room well equipped. Bed really comfy. Bar area lacks atmosphere but food was OK - albeit a little expensive. Breakfast was awful. I'm not a buffet person. Decided against the cooked options as the bacon looked like it had been incinerated and fried eggs were hard. Attempted scrambled egg but was rubbery and tasteless. Coffee was dreadful

10

Petr

2 juin 2024

·

A séjourné 3 nuits

Amazing hotel right next door to the New Street station & Bullring. Great breakfast & there’s also a gym which is a huge plus.

4

I

21 déc. 2024

·

A séjourné 1 nuit

This hotel does not have onsite parking as advertised. The closest parking is a long walk away!

4

Srikanth

22 févr. 2024

·

A séjourné 1 nuit

Early morning fire Alarm issues, no spot to park & drop off, drainage issues in the shower. A forgetful stay.

10

Colin

14 déc. 2024

·

A séjourné 1 nuit

The hotel was very nice inside and rooms were clean and nicely decorated. Staff were friendly and helpful. One small critique, no treadmill in gymn

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients ont trouvé les chambres et les espaces propres, mais plusieurs commentaires font état de linge taché, de moquettes ou de serviettes sales, de poussière et d'odeurs occasionnelles ou d'odeurs de fumée. La qualité du service de ménage semble varier d'un séjour à l'autre.

Avis de voyageur à ce sujet

10

Liam

31 mai 2025

·

A séjourné 1 nuit

Comfortable and very clean

10

bryan

29 juil. 2023

·

A séjourné 2 nuits

We usually request a specific room. On this occassion we noticed what looked like dryed vomit on the wall by the main door, do the cleaners walk around with closed eyes!. So much dust on the top of the very high headboard, this has not been dusted for a very long time, again not conducive to good health for your guests... Also the entrance door looks like it has been forced open at some stage. Apart from seeing the damaged wood, the door does not close or lock properly. Most concerning for any guest. I did inform reception about all of these issues on leaving. Apart from these disapointing concerns, the entire staff, reception, bar, restaurant are all marvellous, smiling happy, helpful people. Incidentially the Guinness at the Clayton is probably one of the best pints in Birmingham. I can see that photographs would have been useful to you, shame i didn't think to take any.

10

Zara

1 sept. 2024

·

A séjourné 2 nuits

When i arrived my room unfortunately had a dirty razor blade and ribbish left on the bathroom side. When i asked the staff to come and clean they moved me rooms for piece of mind. The staff were so friendly and polite. Honestly thank you for a lovemy stay

2

Clair

19 mars 2023

·

A séjourné 1 nuit

Very underwhelming, bar and dining room, reception area and room hallways dirty. No toiletries provided in room. No towels in bathroom, found them in the wardrobe.

4

Tahira

15 févr. 2025

·

A séjourné 1 nuit

Comfortable sleep, lovely shower and decent room. Sadly bed sheets had blood stains on it upon arrival which hadn't been looked at by cleaning team properly. AC was very noisy throughout the night. Towels smelt funky, hairdryer wouldn’t work properly. Room phone was not working either when trying to ring for room service so overall, the stay was a disappointment.

6

Camika

3 août 2025

·

A séjourné 2 nuits

The hotel as a whole was good but the room we stayed in could have done with a deep clean. The curtain was dirty and had a stain, the throw on the bed needed washing as they were aslo dirty. The carpets could have done with a shampoo as there were marks all over. One of the towels looked like they had been used. The staff were very helpful throughout the stay.

4

Zubayda

16 avr. 2025

·

A séjourné 1 nuit

The hotel was dirty the floor and walls had stains. The towels also had stains, we complained and recieved new towels which also had stains. We mentioned it the the staff and was told to leave a review about this. The breakfast was nice and the dining area but the hygiene in the room was just so poor.

4

Royston

18 déc. 2023

·

A séjourné 1 nuit

This should be a lovely hotel. Here's what I found... I stayed there while on business. I arrived at around 8:30pm after a long day. I immediately ate in the restaurant/bar, which was good. Now, the room was "grubby", with stains on the carpet and curtains. The phone in the room did not work and when I picked it up to see if it was plugged in, it was all sticky underneath. There was no WiFi, and as the phone didn't work, I had to run down to reception several times. The staff were pleasant but had no clue about the WiFi, so I couldn't catch up on emails. The bathroom was well appointed, however, the door is cheap laminate and all rotted at the bottom from steam or water from the shower. The bed was clean and comfortable. The following morning I had a "rubbery" English breakfast. The waiter then brought me the bill, although I had paid for breakfast. While it was passable, I would not stay here again.

4

N

18 sept. 2025

·

A séjourné 1 nuit

Still being built - not sure why they sold me the room... power tools being used in the room next to me early in the morning - building materials and tools outside my room - filthy carpet - weird for a new hotel?

10

Tanveer

10 oct. 2025

·

A séjourné 1 nuit

Room was spotless, so clean, and so spacious and restaurant was well maintained!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement modernes, spacieuses et confortables, mais des problèmes récurrents de contrôle de la température (surchauffe ou froid) sont fréquemment signalés. Certains clients mentionnent du bruit provenant des portes ou des chambres voisines et des problèmes d'entretien occasionnels comme des douches faibles ou des problèmes de télévision.

Avis de voyageur à ce sujet

8

John

24 juin 2025

·

A séjourné 1 nuit

We were in Birmingham to see Guns N Roses. The hotel was very convenient for the venue and for eating out etc.The only problem was that the air conditioning in the room didn't work which madeit avery uncomfortable nights sleep - but for this I would recommend this hotel without reservation. I really dislike being hot so maybe I am being too harsh.

6

Sukhchaman

21 févr. 2025

·

A séjourné 1 nuit

Air con not working and noisy electrics throughout the night. If you want to sleep, don’t stay here.

8

Paul

8 févr. 2025

·

A séjourné 2 nuits

It was a pleasant stay. For the most part, staff were friendly and helpful. But only 1 bar person who disappeared from time to time, which made getting served a little challenging. No heating in the rooms, but a blow heater was provided, which isn’t ideal for me medically, so, no heating in my room at all.p (January stay) and the desk socket not working. Buffet breakfast was very good. We were a small group of 4 rooms.

10

David

24 mars 2025

·

A séjourné 1 nuit

All good, but room very stuffy and aircon wasn't working

10

Steven

16 juil. 2024

·

A séjourné 1 nuit

Great hotel with spacious and comfortable room. Modern decoration, comfortable bed and pillows. Only minor issue was that some of the chanels on the TV were unwatchable as the signal was so bad. This is unfortunately common in many hotels not just this one. The problem was reported on checkout though. Food at breakfast was good with a decent choice at the buffet. Staff were pleasant and helpful although checking took a while as there was a fairly large party that arrived just before I did, luck of the draw I guess!

6

Tim

25 oct. 2024

·

A séjourné 1 nuit

Very smart hotel with a nice vibe, however couldn't get the room warm and the shower was a waste of time - just a feeble dribble. After speaking to other guests also on the 7th floor it's clear there's a water pressure problem that hasn't been addressed

10

Emerald rose

21 oct. 2024

·

A séjourné 1 nuit

The room is spacious and clean. There is no sound proofing I think because you can hear every door closing from other room and people talking in the hallway.

10

Paul

18 mars 2025

·

A séjourné 1 nuit

Always a great stay at the Clayton. Nicely decorated, great comfortable and spacious rooms.

4

Nathan

1 nov. 2025

·

A séjourné 1 nuit

Haven't stayed in a hotel before where you could so clearly hear every word the people next door were saying. I think our room had an adjoining door and the guests next to us were awake all night talking and seemed to moving things around which was rattling the door constantly waking us up and making us feel uncomfortable. I understand people are free to do whatever they want in hotels it's more than it felt like they normally use had any privacy.

6

Khalid

8 août 2025

·

A séjourné 4 nuits

Great stay overall. Staff were friendly and helpful. Restaurant fish and chips were more like fish and yukas, so they should advertise that on the menu better. Room was clean but the shower had only half a screen door so that was odd. The room had a large wall but small window so it was dark mostly. The beds were also at an odd angle so it was hard to get in between them. The main issue was all the construction happening outside the hotel that made it impossible to park your car for drop and pick up and to access the hotel. And the car park thru recommend was more than t in away, recommend the Moore street on ethanghry don’t tell you about but its closer

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

De nombreux membres du personnel sont loués pour leur amabilité, leur serviabilité et leur réactivité, et pour leur excellente capacité à résoudre les problèmes. Cependant, plusieurs clients signalent un enregistrement lent, un suivi médiocre, des interactions brusques et un manque de flexibilité concernant les problèmes ou les remboursements.

Avis de voyageur à ce sujet

6

Malcolm

13 déc. 2022

·

A séjourné 1 nuit

This is a good hotel property but it felt like it was being run without staff. Reception was rarely staffed, and when I walked through the bar it was un manned with customers waiting. Those I encountered were friendly and helpful but they were lacking. In particular “in room dining” required me to go to the restaurant to collect an oversized tray which I then had to carry and not drop while operating the lift, getting through card operated security doors on the 7th floor, unlocking my room and activating the lights with my key card.

10

Steve

3 juin 2025

·

A séjourné 1 nuit

A really nice city hotel. The room was clean, comfortable and well appointed. All the staff I met were friendly and accommodating. A special meeting for Leila on reception for her kind and welcoming smile. Next time I visit Birmingham, I will choose the Clayton.

8

Ana

28 juil. 2025

·

A séjourné 2 nuits

Room was fine but I messaged the hotel twice after leaving regarding an item that would have been forgotten in my room and unfortunately they did not reply. Otherwise location is good, although a little bit of hassle woth the ongoing works around.

8

JULIE

6 nov. 2025

·

A séjourné 3 nuits

Modern and contemporary. Room was very clean. Service in the restaurant was great. The young receptionist who checked me out: terrible. No greeting. I gave a greeting. Didn’t get one in return. I gave her my key card and asked for a copy of the Invoice. She didn’t say anything. A simple ‘yes’ would have been enough. Instead she said nothing. Printed it out and handed it to me. She didn’t say thank you or goodbye. She didn’t speak for the entire interaction. Shocking. Other than that it was great. I wish I had personally given her some feedback. entire interaction. Terrible.

6

Vicci

10 mars 2024

·

A séjourné 2 nuits

Pleasant enough hotel and good location but service lacking - a lot of reception staff who don’t want to notice there are people waiting. Booking was for two nights but after the first day I received a phone call asking why luggage was still in the room. Eventually the person on the phone realised they were wrong, made some excuse of it being on two bookings (it definitely wasn’t!) and sort of apologised but they really should have checked properly before ringing with their accusations. Room good size and really clean but personally didn’t find bed especially comfortable. Quiet enough though and well located with a nice bar

6

Amit

26 mars 2025

·

A séjourné 1 nuit

Good location but reception staff seem uninterested at serving guests and no mention was made of the VIP amenity available with this hotel

10

Rachael

26 juil. 2024

·

A séjourné 2 nuits

Another fantastic stay for us, definitely our go to hotel in Birmingham!

10

Gerald

31 juil. 2023

·

A séjourné 2 nuits

I had a medical emergency in this hotel. The staff on duty performed exceptionally and professionally in summoning an ambulance and providing comfort and support until it arrived.

2

COLIN

8 avr. 2025

·

A séjourné 1 nuit

Booked to stay one night. Arrived at 1805 and checked in. At 1945 we received a message that there had been a medical emergency - we had to return home. We checked out at 2000 ... less than 2 hours after arriving. We did not consume anything; we made no mess and created no work for the hotel cleaners. We had pre-paid for two breakfasts, which we clearly would not consume. Despite our situation, the hotel enforced their rules and would not entertain any kind of refund. I fully understand their rules; however, some flexibility and common sense ought to prevail when events overtake the best made plans. We won't go anywhere near this hotel again - we expect better customer service than this.

8

Saveena

31 juil. 2024

·

A séjourné 2 nuits

Daniel - Duty manager fantastic and credit to the hotel solved issues immediately with resolutions

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Très central pour le Bullring et les gares de New Street ou Moor Street. Les importants travaux de construction à proximité compliquent fréquemment l'accès, le stationnement et la signalisation, et certains clients mentionnent du bruit ou un environnement de rue moins agréable par moments.

Avis de voyageur à ce sujet

10

Priya

20 oct. 2024

·

A séjourné 1 nuit

The hotel is lovely as was our room. The room was spacious and clean. There was plenty of choice at breakfast the next morning. There is work going on in front of the hotel but as we stayed on Saturday night there wasn't actually anyone working there so there was no noise from it. The hotel is walking distance to the shops and restaurants in the city centre. We have stayed here previously and would stay again. Very good value for money.

10

Katie

29 août 2023

·

A séjourné 1 nuit

Very pleasantly surprised by Clayton Hotel. It’s so close to Moor Street Station ( approx 4 min walk). Lovely decor and fittings. Loved additional feature of built-in Bluetooth speaker in bathroom. Staff were fabulous. Prices brilliant. Will potentially definitely use again. Sadly I have already booked elsewhere (non-refundable price point) in Birmingham for an upcoming weekend away with friends but will absolutely consider Clayton for future bookings. The only down side to our stay was having to avoid two substantial piles of faeces in the alley way leading up to the frontdoor - and then being told by a passer by that they were not animal faeces and it’s a common problem there…! 😳 Whilst I know the hotel have no control over what goes on outside, it is pretty grim and could easily put people off.

6

Leonie

6 juin 2025

·

A séjourné 1 nuit

Not your fault but you might have warned about the construction. Especially the impact on travellers to amd from the hotel.

10

Richard

20 déc. 2023

·

A séjourné 2 nuits

Really nice, modern hotel with great interior design. Great location, nice room, nice food, good deal on city centre parking.

10

Julia

10 févr. 2025

·

A séjourné 1 nuit

Great for visiting family studying at the Universities. Close to the Bullring.

8

MRS A L

28 mars 2025

·

A séjourné 1 nuit

A good stay in a family room to attend theatre last night. Good breakfast. Reasonable bar prices given it’s a hotel. Polite staff. Lots of building work outside hotel, due to tram/ train terminal development, you can’t hear it.

10

Jackie

9 mars 2024

·

A séjourné 1 nuit

Cant fault the hotel at all. The surrounding area is not so good and trying to park is difficult. A lot of the car parks are closed.

10

Karen

3 juil. 2024

·

A séjourné 1 nuit

Good location near shopping and station

8

Andy

17 juin 2024

·

A séjourné 4 nuits

The area locally while being subject to works because of HS2, was filled with undesirable characters at night, and so walking back late evening was not a nice experience.

8

tim

20 févr. 2025

·

A séjourné 1 nuit

Staff friendly. Room good. Hotel nice looking. Great breakfast. Easy walk to Birmingham New Street and Moor Street and Bullring shops. Major building work right outside over quite a wide local area. Quiet at night however.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est généralement bien noté et offre un large choix. Les plats ou le service du restaurant et du bar reçoivent des avis mitigés, avec des articles occasionnellement froids ou trop cuits et des heures de fermeture relativement tôt.

Avis de voyageur à ce sujet

8

Matt

3 juin 2023

·

A séjourné 1 nuit

Nice hotel. Good breakfast. Bar shuts at 11 which is odd for a nice hotel. Checkout took a while as only one person on. Hotel overall nice and room good and clean.

8

Susan

6 févr. 2025

·

A séjourné 1 nuit

A pleasant stay. Very comfortable bed. Room clean. Bathroom clean. Breakfast was ok - sausage and bacon over cooked. God central location. Only downside, if being picky, stick an extra couple of pound on the bill and provide enough milk etc in the room. Quite skinny.

10

JANE

20 nov. 2025

·

A séjourné 3 nuits

The breakfast had lots of choice .staff very friendly and helpful. Issues with rhe room promptly sorted out. Clean comfortable room . Hotel location very good close to centre of town and well serviced with buses.

6

Sunnie

26 déc. 2024

·

A séjourné 1 nuit

For what we paid the hotel was not worth it, the deluxe double room is very basic and the bed wasn’t that comfortable. Rooms are dark and the digital heating/lighting system isn’t great. There are building works going on around the hotel too making it a little difficult to navigate. The hotel also isn’t as central as I hoped but that’s an oversight on my part I guess. Staff were ok, not rude but average. Breakfast is mediocre and I wouldn’t have paid for BB had I known this. Nice hotel but a really great 3 star at best.

8

MRS A L

28 mars 2025

·

A séjourné 1 nuit

A good stay in a family room to attend theatre last night. Good breakfast. Reasonable bar prices given it’s a hotel. Polite staff. Lots of building work outside hotel, due to tram/ train terminal development, you can’t hear it.

6

Rachael

10 janv. 2025

·

A séjourné 1 nuit

Hotel is advertised with parking available. this isn't the case. Hotel was lovely and room well equipped. Bed really comfy. Bar area lacks atmosphere but food was OK - albeit a little expensive. Breakfast was awful. I'm not a buffet person. Decided against the cooked options as the bacon looked like it had been incinerated and fried eggs were hard. Attempted scrambled egg but was rubbery and tasteless. Coffee was dreadful

10

Petr

2 juin 2024

·

A séjourné 3 nuits

Amazing hotel right next door to the New Street station & Bullring. Great breakfast & there’s also a gym which is a huge plus.

10

Aaron

16 nov. 2025

·

A séjourné 1 nuit

The gotel was very well presented, and staff very polite. Breakfast was excellent and filling.

8

Lawrence

10 mars 2023

·

A séjourné 2 nuits

Very comfortable room in a perfectly decent hotel. 2 gripes: (1) kitchen closes at 9.15pm; (2) pitiful water flow from overhead shower rendered it useless - although I told reception, it wasn’t resolved.

4

P A

7 mars 2024

·

A séjourné 1 nuit

The Executive King room was good size, however we were three people (2 adults and 1 toddler)and there was only one set of towels so I had to phone reception to request more. Food is one of the worst I had in a long time, think bad pub level but worse. Fish and chips is very greasy and the meat in the burger is worse than Mac Donald’s one. Ketchup for fries (which were ok) was absolutely disgusting, the worst of the worst. Food quality is terrible and the bill certainly doesn’t reflect that. Service at the restaurant is average, someone had to check whether we were waiting for drinks because the order was taken but not brought to the table- by someone else of course. Shame because location is very central but it’s mostly a business hotel so not a very warm feeling. Not cheap (£170 for one night) so we won’t return.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	111 $US
février	129 $US
mars	151 $US
avril	135 $US
mai	141 $US
juin	153 $US
juillet	114 $US
août	124 $US
septembre	163 $US
octobre	145 $US
novembre	164 $US
décembre	138 $US

di	lu	ma	me	je	ve	sa
1 $85	2 $111	3 $252	4 $274	5 $116	6 $126	7 $197
8 $88	9 $144	10 $321	11 $237	12 $161	13 $151	14 $176
15 $86	16 $120	17 $229	18 $228	19 $191	20 $144	21 $207
22 $90	23 $111	24 $228	25 $247	26 $215	27 $151	28 $197
29 $85	30 $109

Clayton Hotel Birmingham

Prix pour Clayton Hotel Birmingham

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Double Deluxe

Suite

Chambre Exécutive, 1 très grand lit

Chambre Junior, 1 très grand lit

Executive Family Suite

Chambre Deluxe, plusieurs lits

Avis des voyageurs sur Clayton Hotel Birmingham

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $371	21 $231	22 $106	23 $98	24 $128
25 $89	26 $93	27 $127	28 $135	29 $96	30 $96	31 $129