Name: Clayton Hotel Cardiff
Address: St Mary Street, Cardiff, Pays de Galles, GB
Price range: 75 $US–453 $US per night
Rating: 8.48

Ce qu'en disent des voyageurs

Le Clayton Hotel Cardiff reçoit constamment des éloges pour son emplacement central, à proximité de la gare, et son personnel serviable et aimable. Les avis concernant les chambres et les équipements sont cependant mitigés : le confort est souvent souligné, mais certains regrettent une faible pression de la douche et des problèmes de régulation de la température.

De nombreux clients ont trouvé leurs chambres propres et les lits confortables, les étages supérieurs offrant une vue agréable sur la ville. Les inconvénients fréquemment mentionnés incluent des lits doubles de petite taille, des chambres compactes, du bruit de la rue le week-end, une faible pression de la douche, des chambres très chaudes lorsque la climatisation s'éteint la nuit, et l'absence de parking sur place, obligeant à utiliser les parkings publics à proximité. Le petit-déjeuner est généralement apprécié, bien que plusieurs critiques le qualifient de simple ou trop cher, et le service au bar ou au restaurant peut être débordé en période d'affluence. Dans l'ensemble, attendez-vous à un séjour pratique en ville, dont le confort dépend de la chambre et de la période.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

L'hôtel ne dispose pas de parking sur place ; les clients utilisent les parkings publics à proximité, ce qui peut être jugé inconvenant ou coûteux. Les ascenseurs sont souvent occupés ou hors service, l'enregistrement en ligne est disponible, et l'espace bar peut sembler basique.

Avis de voyageur à ce sujet

8

Wai Ping Stanley

2 juin 2024

·

A séjourné 1 nuit

Very good location and breakfast was good, however, no car park and loading is a bit of difficulty.

8

Nicola

12 nov. 2024

·

A séjourné 1 nuit

Really nice one night stsy Super close to the train ststion,very central for everything . Bar lacks ambuence byt a decent enough meeting area before heading out.

6

Mark

3 juin 2025

·

A séjourné 2 nuits

High floor number - elevators were very busy/slow - not sure if any were out of service.

8

Hiroyuki

15 août 2025

·

A séjourné 4 nuits

The Elevator did not work. It should have more updated and multiple elevators for such huge accommodations.

8

Wayne

26 mars 2025

·

A séjourné 1 nuit

Only one night stay, didn’t use restaurant so cannot comment on food. Good location, parking an issue but thankfully knew my way around.

10

Elizabeth

26 juin 2023

·

A séjourné 1 nuit

Clean modern hotel with attractive decor and well sound proofed considering its central location and just a few minuits walk from the main Railway Station. There was a good choice of evening meals and we had an excellent breakfast. We were also glad to discover that on booking out, we were able to leave our luggage free of charge in a safe area in Recetion and collect later after visiting the City centre .The only negative was that we were on the 6th floor and one of the lifts was out of order on our day of departure. The other lift was extremely busy so we had to use the stairs which could be a problem for a disabled person. Despite this, we would definitely stay here again and highly recommend this hotel.

8

Charmaine

7 juil. 2023

·

A séjourné 2 nuits

Hotel listed with "Parking available" - this is not the case. Parking is only available at local car parks and although close by this is considered to be mis-advertised. Rather, it may more accurately specify "car parks close by" or "parking available at car parks close by". Just because this is a city hotel it is not reasonable to expect, as suggested by reception, that guests understand this. Some city centre hotels do have underground/basement parking and availability of parking can be a key consideration when selecting a hotel. We were upgraded from a "standard double" room but what we experienced seemed, nevertheless, rather basic. It was not clear what was additional to what we would expect for a standard room.

10

J

9 nov. 2024

·

A séjourné 2 nuits

Great stay. Close to Cardiff Central and walking distance to shops and restaurants. New hotel and vary quiet, hardly knew there were other guests. Very quick electronic check in and out.

6

Leasa

7 août 2024

·

A séjourné 3 nuits

They are upfront with not having parking but seriously stretch the truth about convenient parking nearby. The train station has a very small car park with no chance of people leaving as they’ve probably gone on the train somewhere! The next closest one they recommended was .75 miles away. With luggage that’s far! (As there is not an area to drop off luggage in front of the building). Plus overnight parking is going to cost you $35 more a night. So mathematically it would have made sense to stay at a more expensive property with parking. If parking isn’t something you need then staying here isnt bad. Front desk helped get our a/c to work immediately after calling, wifi worked, room was clean. It seems like we were on a more updated floor though (floor 10) so I can’t speak to all the rooms as the other floors looked like they hadn’t been redone in a while Speaking of 10th floor I would have assumed you’d hear no noise but we could hear the party on the street til 1 am. Close to all the shops, arcades, and restaurants and train station.

6

Liam

31 mai 2025

·

A séjourné 1 nuit

Used self check in on arrival which was good but staff walked past several times without an hello and we also used self check out and again no goodbye. So we had zero interaction with staff which didn’t appear very welcoming. The window in the room looked into the interior of the building and into other windows so didn’t feel very private. Room has been updated since I last stayed but it still feels quite unmanaged, scuff marks on walls, toilet seat coming of the toilet etc. The whole place just needs that bit more attention to detail.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux avis louent la propreté des chambres et des espaces bien rangés, mais plusieurs signalent des chambres poussiéreuses, des salles de bain sales, des odeurs désagréables ou des détails négligés.

Avis de voyageur à ce sujet

10

Annika

5 nov. 2025

·

A séjourné 1 nuit

The hotel was lovely clean plus close to the train station and easy to get to the shops

4

Terri

23 sept. 2024

·

A séjourné 2 nuits

For a 30th Birthday Celebration, it was really disappointing. I had contacted the hotel prior to our stay to see if there could be any added touches or if we could have 3 single beds instead of a double and this did not happen. Everything in the room was catered for 2 people staying and not 3 as paid for, inc towels, pillows, water, cups etc. The bathroom was also fairly disgusting. Filthy toilet and all around the underneath of the toilet too. Hairs in the shower/bath and generally very unclean. Really disappointed.

4

Charlie

27 juil. 2024

·

A séjourné 1 nuit

The a hotel as a whole wasn’t bad but my room was poor. I opened my bedroom door and was immediately met with the stench of hot fish. Yes, not the most pleasant smell as you can imagine. The bin had not been emptied from the previous person who had stayed in the room and a lobster sausage roll was in the bin with a date of a week old on the front. The smell was awful. I removed the bin from my room where they removed it but didn’t provide a replacement? Ok good start. The sides in the room were very dusty with the top of the tv I was able to run my fingers through a thick layer of dust. The towels were brand new and you could tell due to lots of white cotton being in my hair after drying off from the shower! The room itself was okay and the bed was comfy. I think with recognition of the faults with my room I would be happy as a paying customer but it seemed not much fuss was given. Overall an average stay for the price and left disappointed with my overall experience.

10

Deborah

16 juin 2025

·

A séjourné 3 nuits

Excellent staff. Professional, helpful, courteous. Very clean rooms.

10

Paula

27 mai 2025

·

A séjourné 1 nuit

We had a lovely time in the hotel from check in to check out staff friendly, room was lovely and clean.

10

Anita

2 déc. 2023

·

A séjourné 1 nuit

Always spotless, always warm, always have a good night sleep, friendly and helpful, lady on reception was extremely helpful, would gladly book this hotel for more stays, can’t fault it in anyway

6

Kimberly

8 août 2025

·

A séjourné 2 nuits

Could have been better in terms of cleanliness, bathroom tub was not cleaned, room had a stuffy smell, hallways had an unpleasant smell

2

Ching Wan Wing

5 juil. 2024

·

A séjourné 1 nuit

This is hands down one of the worst hotels I’ve ever stayed in. It claims to be 4-star but its facilities are more like a 1-star, and certainly not worth paying more than £30 a night (I paid 4 times that amount!!). The second I opened the door to my room, the entire room stank to high heavens from the dampness. Even with AC turned on, it didn’t help the smell go away. Clearly noone has stayed or cleaned the rooms thoroughly as dust was everywhere. There was zero ventilation in the toilet. The toilet smelled so bad I have never experienced anything like it. I told the reception about the awful smell, and they acted very nonchalantly, claiming to have sprayed some air fresheners yet the smell never went away during my stay. Clearly there is bacteria somewhere otherwise there’s no way it would smell this bad. I wanted to vomit every time I entered the toilet! Not to mention, the fridge has no power so the food I stored inside has gone bad cause there was no cool air. Please send a hotel inspector to check this place cause it certainly should NOT be operating in such a dirty condition! And I think under this unlivable condition I should have been offered some kind of refund and compensation. I already told the hotel my concerns but no one wanted to take responsibility for this. This hotel has totally ruined my image of Cardiff. I won’t be coming back after this time.

10

Diane

26 juin 2023

·

A séjourné 1 nuit

The room was very comfortable and modern, while the bathroom was spotless and of very good quality. Will stay there again!

4

Marie

8 août 2025

·

A séjourné 3 nuits

Well i was quite disappointed to be given a room that looks dirty, dust everywhere and hair on the floor as if the latter has not been hoovered.. Upon bringing the situation to the manager, he upgraded us to an executive room. I was again faced with a dusty room and now with a wobbly toilet seat which was later fixed but still felt same. I was very disappointed as i felt let down by the hotel knowing that we are paying quite a lot for the stay.. The really need 2 work harder on the cleanliness of the room. The staff was very warm and friendly.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont souvent confortables, certaines avec vue sur la ville, mais beaucoup soulignent la petite taille des lits doubles ou la configuration compacte. Des problèmes récurrents incluent une faible pression de la douche, du bruit provenant de la rue ou du couloir, des fenêtres qui ne s'ouvrent pas, et des chambres chaudes lorsque la climatisation est limitée ou s'éteint la nuit.

Avis de voyageur à ce sujet

8

Linda

21 nov. 2024

·

A séjourné 2 nuits

Lifts can be annoying as you feel like you are waiting forever and when the doors open it full, this goes on and on in the mornings and it irritated the life out of me. Also the shower, it was just fixed and unable to remove it from the wall, hence not being able to rinse soap off with ease.. Staff were lovely Breakfast was good but no fried eggs!

10

Mollie

13 août 2025

·

A séjourné 1 nuit

Bed was comfy and clean , spacious room , very close to all shops and nightlife

10

Bethan

29 sept. 2024

·

A séjourné 1 nuit

We had an internal room and found it very Claustrophobic asked a lady in reception if we could up grade the room as I didn’t like we didn’t have much of a window. We couldn’t fault them they moved us room with no issues to a very large corner room with double windows .. so helpful the room was amazing Also had sky and coffee machine Supper clean room Would highly recommend this hotel

6

Dale

13 juil. 2025

·

A séjourné 1 nuit

Not worth the money . Pillow was like rock , no fridge in the room the windows didnt open . Toilet seat didnt stay up properly.

10

Barry

20 avr. 2025

·

A séjourné 1 nuit

Nice hotel in the middle of cardiff, and surprisingly quiet given the location Nice rooms although beds are very small

8

Macey

2 févr. 2025

·

A séjourné 1 nuit

Very good hotel and perfect location. Only issue we had is shower water pressure wasn’t amazing and the air conditioning didn’t work

10

Jill

31 oct. 2025

·

A séjourné 1 nuit

Lovely room with views across the city, comfortable bed, nice and clean. Great shower. Only cam across reception staff and they were really lovely and friendly. Would not hesitate to stay here again

6

Claire

30 mars 2025

·

A séjourné 1 nuit

Booked a Deluxe Double Room for 1 night (Saturday). We were allocated a corner room on the 4th floor over looking St Marys Street and Custom House Street. The room and bathroom were clean and both very good sizes. We had complementary water, tea / coffe and very randomly 1 can of fizz and 1 two finger KitKat! The downside of the room, the windows did not shut properly therefore didn’t have a good sleep due to the nighttime economy and the amount of noise coming from the venues / streets. The air condition automatically turned off at midnight due to the hotels sustainability programme therefore the room was very hot and unbearable. Overall, given the price we paid for the room we were disappointed with not having a good nights sleep.

8

Rebecca

21 janv. 2025

·

A séjourné 2 nuits

Very good stay. Hotel great location and nice room. Nice staff and good bar that was reasonable. One moan was the shower. Pressure poor so wasn't much of a shower. Would stay again .

10

Ian

4 nov. 2025

·

A séjourné 1 nuit

The room was excellent with a lovely view over the city and river, in the distance. The staff were all so friendly, helpful and professional.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement décrit comme aimable, serviable et professionnel. En période d'affluence, le service peut être lent ou insuffisant, avec des erreurs occasionnelles telles que des entrées dans de mauvaises chambres ou un comportement impoli.

Avis de voyageur à ce sujet

6

Steven

6 juil. 2025

·

A séjourné 1 nuit

Good stay, extras purchased wasn't really worth it as was dishing out complimentary early check ins to people, but still charged us as we pre booked it. 1 coffee pod in room, so coulsnt bith have a brew. Barman rude and wouldnt apply the 15% discount we booked on beverages, in the end stormed off and said he wouldnt serve me, so manager served it no issues. So just one bad apple, but a rude one.

10

Peter

13 juil. 2025

·

A séjourné 1 nuit

Staff were very friendly and accommodating from the moment of our arrival until our departure. The hotel and rooms were clean and comfortable. I would recommend this hotel to anyone if staying over in Cardiff.

10

Sadie

29 nov. 2025

·

A séjourné 1 nuit

Excellent customer service and attentive staff.

4

Daniel

28 oct. 2024

·

A séjourné 1 nuit

The lifts were temperamental in that you would select floor 8 in our case and it would take you somewhere else. This happened several times and we had to use the emergency stairs. The breakfast items were not well cooked. The bacon was almost boiled. Overall the service looked understaffed amd quality of food was lacking. The room felt very cramped and the bed was not the most comfortable. We had to wait for almost an hour for toilet roll that never arrived. The reason for this was the staff were very busy.

10

Helen

22 avr. 2025

·

A séjourné 3 nuits

Outstanding stay. Hotel less than two minute walk from station. We were on the 9th floor with amazing views and could watch the trains from the comfort of the armchair. Excellent bar area/restaurant. The staff were all very friendly and knowledgeable of their City. Shout-out to our waiter, Liam, who gave us very good recommendations when we visited the bay area.

8

Josh

20 août 2025

·

A séjourné 3 nuits

Perfect location. Rooms being closer to train station and lively streets were surprisingly quiet. It was within walking areas you want to go for food and entertainment. The staff was very friendly and wanted to make sure our stay was good. It was very clean beds and pillows were comfortable my main priority after location and cleanliness. Love the chain.

4

Helen

18 nov. 2025

·

A séjourné 2 nuits

We are regular visitors to the clayon hotel and always enjoy our vist, but have to say we were very dissapointed this time around. Firstly 20 minutes late checking in which we understood as things can get busy. The next morning however we were woken by 8am with a staff member entering the room, then a phone call 10 minutes later we were woken again by the reception phoning asking to confirm our booking at which point we decided we may aswell just get up and crack on with the day. Then the next day we asked to leave our cases to which we were told it wasn't possible due to current work taking place, which would be understandable if i hadn't rung to check before hand that it would be possible to leave our luggage after checkout. This then meant we had to cancel our last day of plans as we couldn't take our luggage in the places we were meant to visit. We also had the staff members outside our door talking and laughing for close to an hour from 8am on the second morning which again woke us earlier than attended. It was a very dissapointing visit for somewhere which was a firm favourite of ours while visiting cardiff.

10

Jeremy

10 nov. 2025

·

A séjourné 2 nuits

Staff at reception were very helpful when the on line check in facility failed to work. The room was comfortable and quiet but some of the public areas seemed to be understaffed and a bit unkempt…but it was a very wet and busy weekend in Cardiff

10

Ian

29 oct. 2024

·

A séjourné 1 nuit

Fast checking, friendly service at the front desk and comfortable room!

10

Katerina

14 août 2025

·

A séjourné 3 nuits

Easy book in/out. Friendly staff. Central Cardiff. Within easy walking distance of train/bus stations. Lively area with lots to see.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement exceptionnellement central, à côté de la gare de Cardiff Central, avec un accès facile aux commerces, aux restaurants, au stade et au château. Certains clients notent le bruit de la vie nocturne, et le stationnement dépend des parkings publics à proximité.

Avis de voyageur à ce sujet

10

Annika

5 nov. 2025

·

A séjourné 1 nuit

The hotel was lovely clean plus close to the train station and easy to get to the shops

10

Suzanne

28 oct. 2024

·

A séjourné 2 nuits

Lovely hotel a couple of minutes walk from railway station. Very convenient for city centre restaurants, bars and shops. Would definitely stay again if visiting the area

10

Terry

22 oct. 2024

·

A séjourné 3 nuits

Hotel was comfortable and clean and perfectly located near the train station, the stadium, and St. Mary’s Street. Short walk to Cardiff Castle. Lots of food options nearby.

10

Cameron

27 août 2025

·

A séjourné 1 nuit

10/10 amazing hotel. Very close to the station and the city centre. Very friendly staff and very comfy beds.

10

Simon

14 juil. 2025

·

A séjourné 1 nuit

Friendly staff and excellent location

8

Deirdre

26 sept. 2023

·

A séjourné 1 nuit

Great location walkable from central train station. We were there on a Sat so note that it is very lively on the Main Street with students. Found a back street that was not as intense and had a lovely meal. 20min walk to the harbour. 5min walk to the castle.

10

Karen

31 mai 2024

·

A séjourné 2 nuits

Great location next to train station and shopping areas.

8

Tom

31 mai 2025

·

A séjourné 1 nuit

Good location for stadium, was doing hyrox event Very close to train station. A bit noisy but expected as close to city center

10

Damian

22 juin 2025

·

A séjourné 1 nuit

Very close to centre

10

Katerina

14 août 2025

·

A séjourné 3 nuits

Easy book in/out. Friendly staff. Central Cardiff. Within easy walking distance of train/bus stations. Lively area with lots to see.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est souvent apprécié, avec un bon choix noté, mais plusieurs clients l'ont trouvé simple, sec, trop cher ou mal réapprovisionné. Le service au bar et au restaurant peut être lent ou bondé lorsque l'hôtel est plein.

Avis de voyageur à ce sujet

10

Henning

10 avr. 2025

·

A séjourné 3 nuits

Probably the best breakfast in the world. Hotel was great too

10

Dean

27 juil. 2025

·

A séjourné 1 nuit

Breakfast was amazing staff would do anything in there power to help u. Security took the time to talk to us and asked how our day was

10

Jeanette

19 juil. 2025

·

A séjourné 1 nuit

The stay was excellent with a quiet room provided excellent breakfast and friendly helpful staff we couldn't have asked for more. Would definately recommend

4

Daniel

28 oct. 2024

·

A séjourné 1 nuit

The lifts were temperamental in that you would select floor 8 in our case and it would take you somewhere else. This happened several times and we had to use the emergency stairs. The breakfast items were not well cooked. The bacon was almost boiled. Overall the service looked understaffed amd quality of food was lacking. The room felt very cramped and the bed was not the most comfortable. We had to wait for almost an hour for toilet roll that never arrived. The reason for this was the staff were very busy.

8

Mark

29 oct. 2025

·

A séjourné 1 nuit

Standard business hotel close to cardiff station. Quality of the hot food breakfast buffet was disappointing.

6

RJ

13 août 2023

·

A séjourné 1 nuit

Stayed previously at the Clayton and was happy to book again. Unfortunately, things have changed for the worse. Room, in particularly the bathroom were looking very tired. Breakfast was chaos, not enough staff. Servery was not closely monitored, as items were not replenished when they ran low, but were allowed to run out. I spent a long time waiting for orange juice, bread for toast, bacon and there weren't even any plates. With a number of new hotels opening close by, Clayton needs to up their game, to be competitive.

6

i

22 sept. 2023

·

A séjourné 1 nuit

Reception and bar staff were great. The breakfast however was a different story altogether! The food was, to be blunt, pretty awful...overcooked eggs and beans and only just cooked sausages and bacon. Not what i expected from this hotel chain

10

Carina

7 juil. 2025

·

A séjourné 1 nuit

Such lovely reception staff. And the food and drinks in the restaurant was high quality & lots of choice

10

Elena

15 juin 2025

·

A séjourné 1 nuit

The hotel is situated very centrally, with easy access to the city centre. The mattress is THE MOST comfortable we slept on in hotels recently! We had a very restful night followed by a nice breakfast in the restaurant with a lovely city view.

8

noreen

22 févr. 2025

·

A séjourné 2 nuits

Excellent. Close to train station and city centre. Parking very expensive and breakfast buffet very basic

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	87 $US
février	135 $US
mars	141 $US
avril	144 $US
mai	179 $US
juin	225 $US
juillet	168 $US
août	118 $US
septembre	143 $US
octobre	139 $US
novembre	151 $US
décembre	118 $US

di	lu	ma	me	je	ve	sa
1 $75	2 $139	3 $190	4 $169	5 $92	6 $142	7 $453
8 $83	9 $110	10 $180	11 $123	12 $131	13 $236	14 $350
15 $79	16 $99	17 $233	18 $190	19	20 $206	21 $373
22 $79	23 $134	24 $190	25 $176	26 $134	27 $194	28 $223
29 $83	30 $100

Clayton Hotel Cardiff

Prix pour Clayton Hotel Cardiff

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Deluxe Double Double Room

Chambre Deluxe avec lits jumeaux

Chambre Double Deluxe, 1 lit double

Chambre Triple Deluxe, 3 lits une place

Chambre Triple Exécutive

Chambre Double Exécutive, 1 lit double

Avis des voyageurs sur Clayton Hotel Cardiff

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $232	21 $171	22 $112	23 $116	24 $153
25 $76	26 $86	27 $116	28 $157	29 $117	30 $108	31 $171