Hyatt Ziva Puerto Vallarta - All Inclusive
509 USD
a notte
Media per novembre
Prezzi per Hyatt Ziva Puerto Vallarta - All Inclusive
Seleziona le date per controllare prezzi e disponibilità
509 USD
a notte
Media per novembre
Prezzi medi mensili
Presso Hyatt Ziva Puerto Vallarta - All Inclusive, il prezzo per notte è in media di 346 USD nel mese più economico (maggio) e di 509 USD nel mese più caro (novembre), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 487 USD |
| febbraio | 503 USD |
| marzo | 461 USD |
| aprile | 416 USD |
| maggio | 346 USD |
| giugno | 351 USD |
| luglio | 415 USD |
| agosto | 415 USD |
| settembre | 364 USD |
| ottobre | 392 USD |
| novembre | 509 USD |
| dicembre | 485 USD |
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F
M
A
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nov · 509 USD
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D
Prezzo più alto: novembre (circa 509 USD)
Prezzo più basso: maggio (circa 346 USD)
Informazioni su questa struttura
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato grazie ad un'ampia gamma di servizi, che include 4 piscine all'aperto, una palestrae 3 campo da p...
Servizi
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato grazie ad un'ampia gamma di servizi, che include 4 piscine all'aperto, una palestrae 3 campo da pickleball all'aperto.
Servizi per le aziende
Potrai usufruire di un business center, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
Ordina la cena presso Casa Grande, un ristorante specializzato in cucina messicana. In alternativa, fermati a mangiare al bar/caffetteria o prova il servizio in camera 24 ore su 24. Rilassati con un drink rinfrescante: troverai un bar sulla spiaggia, un bar a bordo piscina e 6 bar/lounge.
Camere
Rilassati in una delle 335 camere con aria condizionata della struttura, complete di minibar con snack e bevande gratuite e TV LED. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di vasca o doccia, soffione a pioggia e asciugacapelli. I comfort includono telefoni, cassaforte (adatta a contenere un laptop) e scrivanie.
Posizione
Hyatt Ziva Puerto Vallarta - All-inclusive di Puerto Vallarta (Conchas Chinas) ti permette di essere a soli 4 minuti a piedi da Baia di Banderas e a 5 minuti in auto da Malecon.
Nelle vicinanze
Spiaggia Estaca(0.2 miglia)
Baia di Banderas(0.2 miglia)
Playa Conchas Chinas(0.5 miglia)
Spiaggia di Lindomar(0.5 miglia)
Playa de los Muertos(1.3 miglia)
Avenida Olas Altas(1.6 miglia)
Molo di Los Muertos(1.6 miglia)
Spiaggia di Punta Negra(1.8 miglia)
Mercato degli Agricoltori di Olas Altas(1.8 miglia)
Playa Olas Altas(1.9 miglia)
Galleria Dante(1.9 miglia)
Ambos Galleria di Arte e Artefatti(2 miglia)
Galeria Olinala(2 miglia)
Palcoscenici di Intrattenimento Act ll(2 miglia)
Cuale(2.1 miglia)
L'aeroporto internazionale più vicino è Aeroporto Internazionale di Puerto Vallarta (PVR)(9.9 miglia)
Parcheggio
Ristorante
Piscina
Servizio in camera
Banco escursioni
Lavanderia a secco
Posizione
Playa Las Estacas S/N, Puerto Vallarta Jalisco, Conchas Chinas, Puerto Vallarta, Stato di Jalisco, Messico
Spiaggia Estaca (0.2 miglia)
Baia di Banderas (0.2 miglia)
Playa Conchas Chinas (0.5 miglia)
Spiaggia di Lindomar (0.5 miglia)
Playa de los Muertos (1.3 miglia)
Avenida Olas Altas (1.6 miglia)
Opzioni camera
8
Swim Up Double(18+only)
Dettagli della camera
1 Letto Matrimoniale Alla Francese
Posti letto: 4
473 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
9
Posti letto: 3
473 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
6
Ocean View Double
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
473 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
8
Ocean View King
Dettagli della camera
Posti letto: 3
473 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
7
Ocean Front Double
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
473 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
9
Swim Up King(18+only)
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 3
473 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
7
Club Ocean Front Hot Tub King
Dettagli della camera
Posti letto: 4
699 ft²
Aria condizionataWi-Fi (gratuito)Bagno privatoVasca spa privata
6
Suite Club
Dettagli della camera
1 Letto Matrimoniale Extra Large
e 1 Divano Letto
Posti letto: 4
Aria condizionataWi-Fi (gratuito)Bagno privato
6
Suite Club
Dettagli della camera
2 Letti Matrimoniali Alla Francese
e 1 Divano Letto
Posti letto: 4
Aria condizionataWi-Fi (gratuito)Bagno privato
10
Ocean Front King
Dettagli della camera
Posti letto: 3
473 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
7
Club Ocean View Suite King
Dettagli della camera
Posti letto: 4
699 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
8
One Bedroom Plunge Pool Suite King
Dettagli della camera
Posti letto: 3
1249 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
7
Camera, 2 letti matrimoniali, balcone, fronte oceano
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
473 ft²
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
9
Double
Dettagli della camera
Posti letto: 4
473 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
6
Club Ocean View Suite Double
Dettagli della camera
Posti letto: 5
699 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
6
Camera, 1 letto king, balcone, fronte oceano
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
473 ft²
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
6
Club Ocean Front Hot Tub Double
Dettagli della camera
Posti letto: 5
699 ft²
Aria condizionataWi-Fi (gratuito)Bagno privatoVasca spa privata
Recensioni degli ospiti su Hyatt Ziva Puerto Vallarta - All Inclusive
8.8
Ottimo
Sulla base di 1501 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
2%
In coppia
51%
Famiglia
33%
Gruppo
11%
In solitaria
1%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Hyatt Ziva Puerto Vallarta - All Inclusive riceve molti elogi per la sua spiaggia privata appartata, le ampie viste sull'oceano dalla maggior parte delle camere e il personale costantemente cordiale e attento, anche se gli ospiti notano anche problemi di manutenzione periodici, disagi dovuti a lavori in corso e una qualità del cibo e delle bevande non sempre uniforme.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Hyatt Ziva Puerto Vallarta - All Inclusive riceve molti elogi per la sua spiaggia privata appartata, le ampie viste sull'oceano dalla maggior parte delle camere e il personale costantemente cordiale e attento, anche se gli ospiti notano anche problemi di manutenzione periodici, disagi dovuti a lavori in corso e una qualità del cibo e delle bevande non sempre uniforme.
La posizione è sicura e isolata, ma allo stesso tempo facilmente accessibile alla Zona Romantica, con diverse piscine, attività giornaliere e un centro benessere molto apprezzato. Le camere sono generalmente confortevoli, molte descritte come spaziose e tranquille, ma le lamentele ricorrenti includono arredi datati, occasionali guasti all'aria condizionata, ritardi con gli ascensori e rumori dovuti a lavori di ristrutturazione. La ristorazione varia da eccellenti ristoranti specializzati e abbondanti buffet per la colazione a piatti nella media, tempi di attesa e necessità di prenotare per la cena, opzioni limitate per ordinare a bordo piscina/a pranzo a meno che non si noleggino cabanas, e la proposta di acquistare bevande o articoli premium. Ci si può aspettare un soggiorno fronte mare incantevole con un servizio cordiale in una baia appartata, con alcuni compromessi in termini di uniformità.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
La spiaggia privata, le diverse piscine e un centro benessere ben recensito sono i punti di forza. Gli svantaggi comuni includono guasti o ritardi con gli ascensori, occasionali guasti all'aria condizionata, idromassaggi non riscaldati o non funzionanti, lavori in corso/ristrutturazioni, posti a sedere limitati a bordo piscina a meno che non si noleggino cabanas, e costi aggiuntivi per extra 'premium' nonostante la formula all-inclusive.
Recensioni degli ospiti correlate
6
amparo
16 ott 2025
·
Soggiorno di 7 notti
Only one elevator in our building worked. Too many inflatable devices in the pools. Jacuzzi’s weren’t heated. Eating and drinking IN THE POOL should be prohibited. no one wants to see floating taco chips in the pool. Drinking water was not automatically replaced in the mini bar. Had to call room service for WATER.room not cleaned until late in the day. By then we’re back in the room. Not staffed properly for the number of guest. Food has greatly improved from last stay. So that is a plus. Most of the people working there were extremely nice. But the hotel makes them put their hand over their heart when they greet you. Made me feel like they were part of some cult. It’s not a Mexican thing. Probably saw that in move.
Only one elevator in our building worked. Too many inflatable devices in the pools. Jacuzzi’s weren’t heated. Eating and drinking IN THE POOL should be prohibited. no one wants to see floating taco chips in the pool. Drinking water was not automatically replaced in the mini bar. Had to call room service for WATER.room not cleaned until late in the day. By then we’re back in the room. Not staffed properly for the number of guest. Food has greatly improved from last stay. So that is a plus. Most of the people working there were extremely nice. But the hotel makes them put their hand over their heart when they greet you. Made me feel like they were part of some cult. It’s not a Mexican thing. Probably saw that in move.
10
paula
22 set 2025
·
Soggiorno di 7 notti
We had a wonderful stay but lunch was the only let down if you had a cabana you could order pool side if not a cabana you could not order food at pool . All the other hotels I stay At let me order poolside.
We had a wonderful stay but lunch was the only let down if you had a cabana you could order pool side if not a cabana you could not order food at pool . All the other hotels I stay At let me order poolside.
10
luzmaria
8 ott 2025
·
Soggiorno di 2 notti
The spa was great, we had a couples massage done by Flor and Francisco which was amazing. The food was good and our room fridge was stocked with soda, beer and water. Angel at the buffet was very attentive and accommodating. Will be returning soon.
The spa was great, we had a couples massage done by Flor and Francisco which was amazing. The food was good and our room fridge was stocked with soda, beer and water. Angel at the buffet was very attentive and accommodating. Will be returning soon.
6
Evgenii
16 ago 2025
·
Soggiorno di 6 notti
Pros: * Good location * Good dinning options * Good service Cons: * AC was broken for 2 days during our stay in the whole hotel * mold in rooms * no snorkeling
Pros: * Good location * Good dinning options * Good service Cons: * AC was broken for 2 days during our stay in the whole hotel * mold in rooms * no snorkeling
8
Michelle
28 ago 2025
·
Soggiorno di 6 notti
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
8
Nedra
22 set 2024
·
Soggiorno di 5 notti
The Blaze restaurant is excellent for breakfast and lunch. Staff is wonderful. Beach is short but beautiful with turtle sanctuary. Property is under much needed renovation. Our AC was not working properly and staff upgraded us to another room.
The Blaze restaurant is excellent for breakfast and lunch. Staff is wonderful. Beach is short but beautiful with turtle sanctuary. Property is under much needed renovation. Our AC was not working properly and staff upgraded us to another room.
8
Valeria
24 ago 2025
·
Soggiorno di 5 notti
During our stay, the entire building’s air-conditioning system failed and we were without AC for two nights. Puerto Vallarta has humid and hot weather as it is, and this caused terrible sleep and unenjoyable days and nights in the hotel room. They also only provided fans if you requested them. Other than that, we had a good time. Food is good and service was excellent.
During our stay, the entire building’s air-conditioning system failed and we were without AC for two nights. Puerto Vallarta has humid and hot weather as it is, and this caused terrible sleep and unenjoyable days and nights in the hotel room. They also only provided fans if you requested them. Other than that, we had a good time. Food is good and service was excellent.
10
Victor
23 dic 2025
·
Soggiorno di 3 notti
Lo único malo es que no prendieron el jacuzzi de la alberca y por más veces que les pedíamos que lo hicieran siempre tenían un pretexto, de ahí en más todo bien
Lo único malo es que no prendieron el jacuzzi de la alberca y por más veces que les pedíamos que lo hicieran siempre tenían un pretexto, de ahí en más todo bien
8
Alma Delia
20 gen 2026
·
Soggiorno di 4 notti
Buena experiencia. Una de las albercas que es solo adultos no tiene calefacción, y aún que es un “all inclusive” hay muchas cosas que te ofrecen con costo extra, por ejemplo los cocos, ciertos platillos, bebidas, vinos y camastros
Buena experiencia. Una de las albercas que es solo adultos no tiene calefacción, y aún que es un “all inclusive” hay muchas cosas que te ofrecen con costo extra, por ejemplo los cocos, ciertos platillos, bebidas, vinos y camastros
8
Hilarie
20 mar 2025
·
Soggiorno di 4 notti
Construction was noisy & messy
Construction was noisy & messy
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Molti ospiti hanno trovato le camere e gli spazi esterni molto puliti, con piscine e spiaggia ben tenute. Alcuni segnalano aree comuni sporche o maleodoranti, occasionali insetti o odori nelle camere, e problemi isolati con la pulizia delle piscine swim-up o l'igiene dei buffet.
Recensioni degli ospiti correlate
8
Jenny E. De
24 ott 2025
·
Soggiorno di 6 notti
We had a wonderful stay. Room was clean and great view. Staff were lovely. Food was good (some wins, some misses). Property and Pools were great.
We had a wonderful stay. Room was clean and great view. Staff were lovely. Food was good (some wins, some misses). Property and Pools were great.
10
Monant
7 nov 2025
·
Soggiorno di 3 notti
Room clean, pool clean
Room clean, pool clean
4
Anita
15 lug 2025
·
Soggiorno di 3 notti
I stayed at Hyatt Ziva Puerto Vallarta in July 2025 for 3 nights with my family in an ocean view room. The beach was beautiful, the weather was perfect, and the view from our room was definitely the highlight of our stay. Unfortunately, the rest of the experience was disappointing. The food buffet was a letdown — tables were sticky, and I recorded a video showing mosquitos swarming uncovered fruit that no one bothered to replace. Cleanliness and food safety were clearly neglected. At the outdoor poke station, only one overwhelmed staff member was preparing bowls for over 10 people. I waited more than 25 minutes for a small bowl while he struggled to keep up — doing his best, but clearly understaffed. We also tried to get a drink at the pool bar, but again, only one person was working — preparing drinks not just for the general guests but also for those in the paid cabanas. After waiting 20 minutes without being served, we gave up and walked away. I mostly stayed on the beach, which was relaxing, so I didn’t use the pools much. However, I did report my concerns about cleanliness to the staff, and while they said someone would follow up, no one ever did. Given the service issues and overall lack of management, I don't feel the experience was worth the price. Unfortunately, I would not recommend this resort based on my stay.
I stayed at Hyatt Ziva Puerto Vallarta in July 2025 for 3 nights with my family in an ocean view room. The beach was beautiful, the weather was perfect, and the view from our room was definitely the highlight of our stay. Unfortunately, the rest of the experience was disappointing. The food buffet was a letdown — tables were sticky, and I recorded a video showing mosquitos swarming uncovered fruit that no one bothered to replace. Cleanliness and food safety were clearly neglected. At the outdoor poke station, only one overwhelmed staff member was preparing bowls for over 10 people. I waited more than 25 minutes for a small bowl while he struggled to keep up — doing his best, but clearly understaffed. We also tried to get a drink at the pool bar, but again, only one person was working — preparing drinks not just for the general guests but also for those in the paid cabanas. After waiting 20 minutes without being served, we gave up and walked away. I mostly stayed on the beach, which was relaxing, so I didn’t use the pools much. However, I did report my concerns about cleanliness to the staff, and while they said someone would follow up, no one ever did. Given the service issues and overall lack of management, I don't feel the experience was worth the price. Unfortunately, I would not recommend this resort based on my stay.
8
Michelle
28 ago 2025
·
Soggiorno di 6 notti
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
10
Samuel
9 nov 2025
·
Soggiorno di 4 notti
Resort is lovely. I ve been a guest since 1982. The grounds are very well kept. The room was very clean, spacious and well decorated. The pools were spotless and the restaurants were quite good.
Resort is lovely. I ve been a guest since 1982. The grounds are very well kept. The room was very clean, spacious and well decorated. The pools were spotless and the restaurants were quite good.
2
Joshua
11 feb 2025
·
Soggiorno di 4 notti
Beware of food poisoning, cockroaches and dirty pools! After reading others mixed reviews we decided to stay at Ziva because of the location and the beach - both of which were a delight. However, I got severe food poisoning our first night from room service and spent the majority of our time stuck in bed and had to see a doctor. In addition to that, we had a swim up room and the pool was slimy and full of debris and even a few cigarette butts. The pool has no filter on one end so all the trash and slime ends up in half the pool. Add in the cockroaches in our room (somewhat to be expected in tropical climates), and constant construction everywhere, and I would not recommend anybody stay here.
Beware of food poisoning, cockroaches and dirty pools! After reading others mixed reviews we decided to stay at Ziva because of the location and the beach - both of which were a delight. However, I got severe food poisoning our first night from room service and spent the majority of our time stuck in bed and had to see a doctor. In addition to that, we had a swim up room and the pool was slimy and full of debris and even a few cigarette butts. The pool has no filter on one end so all the trash and slime ends up in half the pool. Add in the cockroaches in our room (somewhat to be expected in tropical climates), and constant construction everywhere, and I would not recommend anybody stay here.
8
Olivia
22 gen 2025
·
Soggiorno di 6 notti
The rooms were clean but the hallways had spill marks and debris which needed cleaning.
The rooms were clean but the hallways had spill marks and debris which needed cleaning.
8
Alexander
22 gen 2025
·
Soggiorno di 7 notti
Hallways to rooms needed cleaning.
Hallways to rooms needed cleaning.
10
Natalie
9 nov 2025
·
Soggiorno di 5 notti
All the staff was friendly, great food, very clean resort and room, and everything was very organized.
All the staff was friendly, great food, very clean resort and room, and everything was very organized.
4
Camille
2 lug 2025
·
Soggiorno di 6 notti
The room was not cleaned properly. We had a dead roach plus baby roaches. Walking to the room there was alot of construction and the area smelt.
The room was not cleaned properly. We had a dead roach plus baby roaches. Walking to the room there was alot of construction and the area smelt.
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Camere
La maggior parte delle camere sono spaziose e confortevoli, con una bella vista sull'oceano. Tra gli aspetti negativi segnalati, arredamenti datati, problemi con l'aria condizionata o la pressione dell'acqua, rumori dovuti a ristrutturazioni o matrimoni, e dotazioni tecnologiche limitate in camera.
Recensioni degli ospiti correlate
6
Justin
30 lug 2024
·
Soggiorno di 4 notti
We paid for an upgraded balcony room and the first room they put us in was a nightmare. It was dirty , run down, the a/c was broken and there was smells of mold and chemicals. It did not seem to match the property and we were very surprised they put us in this room. After over 24 hours and many conversations with the front desk and management they changed us to a new room which was actually very nice. I would not be able to confidently re-book or recommend the resort because I don't know which room would be given. It was two totally different experiences and it was actually a stressful and upsetting first 24 hours. The beach was the highlight, it's a beautiful private beach and makes the property very special. The breakfast and lunch was solid , the dinner was not great would definitely recommend going to town for excellent dining options. If I knew I would be getting a clean room that didn't smell like chemicals or mold with an a/c that worked I would absolutely go back, I just can't guarantee that would happen based on our experience.
We paid for an upgraded balcony room and the first room they put us in was a nightmare. It was dirty , run down, the a/c was broken and there was smells of mold and chemicals. It did not seem to match the property and we were very surprised they put us in this room. After over 24 hours and many conversations with the front desk and management they changed us to a new room which was actually very nice. I would not be able to confidently re-book or recommend the resort because I don't know which room would be given. It was two totally different experiences and it was actually a stressful and upsetting first 24 hours. The beach was the highlight, it's a beautiful private beach and makes the property very special. The breakfast and lunch was solid , the dinner was not great would definitely recommend going to town for excellent dining options. If I knew I would be getting a clean room that didn't smell like chemicals or mold with an a/c that worked I would absolutely go back, I just can't guarantee that would happen based on our experience.
10
Hamdi Abu
27 giu 2025
·
Soggiorno di 5 notti
Beautiful Property, amazing views to Ocean, I got the Swim Up room they are the best. The buffet need attention and major improvements. Restaurants are good. I will be back
Beautiful Property, amazing views to Ocean, I got the Swim Up room they are the best. The buffet need attention and major improvements. Restaurants are good. I will be back
8
Mark Robert
16 nov 2024
·
Soggiorno di 4 notti
There was construction going on and the paint fumes were horrible. We had to change rooms, which the staff was fantastic in getting us to a new room. The employees were amazing throughout the stay!!!
There was construction going on and the paint fumes were horrible. We had to change rooms, which the staff was fantastic in getting us to a new room. The employees were amazing throughout the stay!!!
10
Joseph
30 lug 2025
·
Soggiorno di 1 notte
Room was very spacious and the bed was extremely comfortable.
Room was very spacious and the bed was extremely comfortable.
6
William
1 mar 2025
·
Soggiorno di 4 notti
Property was clean. There were not a lot of activities to do. We stayed in the preferred building and the pounding of the waves roared all night through the windows.
Property was clean. There were not a lot of activities to do. We stayed in the preferred building and the pounding of the waves roared all night through the windows.
10
ERNESTO
9 gen 2026
·
Soggiorno di 2 notti
Outstanding stay from start to finish. I was greeted by Ezequiel from bell services. He has worked at the property for many years and still delivers warm, genuine service. He welcomes guests with the energy of someone excited to be there. It sets the tone immediately. Registration was fast and seamless. The front desk already had all reservation details from Hotels.com. No delays. No back and forth. The room exceeded expectations. The view was beautiful. The room was quiet, very clean, and the beds were extremely comfortable. Rest came easy. There were plenty of outlets to charge phones and devices, which shows attention to real guest needs. Every employee went above and beyond. Staff members were attentive, proactive, and clearly proud of their work. You feel taken care of at every step. The operation feels organized and calm. Pools and restaurants were excellent. They never felt crowded. Service remained consistent throughout the stay.
Outstanding stay from start to finish. I was greeted by Ezequiel from bell services. He has worked at the property for many years and still delivers warm, genuine service. He welcomes guests with the energy of someone excited to be there. It sets the tone immediately. Registration was fast and seamless. The front desk already had all reservation details from Hotels.com. No delays. No back and forth. The room exceeded expectations. The view was beautiful. The room was quiet, very clean, and the beds were extremely comfortable. Rest came easy. There were plenty of outlets to charge phones and devices, which shows attention to real guest needs. Every employee went above and beyond. Staff members were attentive, proactive, and clearly proud of their work. You feel taken care of at every step. The operation feels organized and calm. Pools and restaurants were excellent. They never felt crowded. Service remained consistent throughout the stay.
10
Nikola
5 mag 2025
·
Soggiorno di 5 notti
Large, clean rooms with great views. Food is okay, management is great and willing to help where needed without question. The only thing is that resort is rates as family friendly, but it gets pretty loud at night because of a lot of events (weddings, etc.). Also the beach is very nice and clean, but the waves are large, so not recommended for kids.
Large, clean rooms with great views. Food is okay, management is great and willing to help where needed without question. The only thing is that resort is rates as family friendly, but it gets pretty loud at night because of a lot of events (weddings, etc.). Also the beach is very nice and clean, but the waves are large, so not recommended for kids.
8
Michelle
28 ago 2025
·
Soggiorno di 6 notti
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
8
Patricia
27 giu 2025
·
Soggiorno di 4 notti
The location is secluded with its own beach. Felt very safe. The rooms were clean and spacious. The pools were nice as well. The food was just ok. Bland. The drinks were also just ok. It was our first time in PV for our family and it was a good choice for our first time there. Just avoid the timeshare presentation that they will try to get you to attend when you check in. They say it will take 30 minutes and you will get a free massage. Took 2.5 hours instead. The staff were wonderful otherwise.
The location is secluded with its own beach. Felt very safe. The rooms were clean and spacious. The pools were nice as well. The food was just ok. Bland. The drinks were also just ok. It was our first time in PV for our family and it was a good choice for our first time there. Just avoid the timeshare presentation that they will try to get you to attend when you check in. They say it will take 30 minutes and you will get a free massage. Took 2.5 hours instead. The staff were wonderful otherwise.
10
Raphael Valery Leal
13 ago 2024
·
Soggiorno di 7 notti
We loved our time at Hyatt Ziva Puerto Vallarta. We stayed at a room not yet renovated at the main tower, and it was absolutely amazing: spacious, convenient and well furnished. We could not believe it was one of the "old" rooms. The dining options are excellent, with plenty of options for everyone. Our preferred place was the beach: beatiful, safe, with easy access and, in practice, for resort guests only. The stores inside the resort were closed, and would like to have the opportunity to buy small stuff, including souvenirs, in the hotel, without the need for a trip to town.
We loved our time at Hyatt Ziva Puerto Vallarta. We stayed at a room not yet renovated at the main tower, and it was absolutely amazing: spacious, convenient and well furnished. We could not believe it was one of the "old" rooms. The dining options are excellent, with plenty of options for everyone. Our preferred place was the beach: beatiful, safe, with easy access and, in practice, for resort guests only. The stores inside the resort were closed, and would like to have the opportunity to buy small stuff, including souvenirs, in the hotel, without the need for a trip to town.
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Servizio
Il servizio è spesso descritto come caloroso, cordiale e attento in tutti i dipartimenti. Occasionalmente vengono segnalati tempi di attesa lunghi al servizio in piscina/ristorante e insistenti proposte di vendita di quote associative o presentazioni.
Recensioni degli ospiti correlate
8
Gina
17 ago 2025
·
Soggiorno di 6 notti
The Hyatt Ziva is a beautiful resort. I really like the slow pace and that the beach is private. I didn’t feel bombarded. My only complaint is the pressure the resort gives to go to their presentation. Overall the staff is wonderful and when they greet you they put their hand over their heart. It’s endearing.
The Hyatt Ziva is a beautiful resort. I really like the slow pace and that the beach is private. I didn’t feel bombarded. My only complaint is the pressure the resort gives to go to their presentation. Overall the staff is wonderful and when they greet you they put their hand over their heart. It’s endearing.
10
ERNESTO
9 gen 2026
·
Soggiorno di 2 notti
Outstanding stay from start to finish. I was greeted by Ezequiel from bell services. He has worked at the property for many years and still delivers warm, genuine service. He welcomes guests with the energy of someone excited to be there. It sets the tone immediately. Registration was fast and seamless. The front desk already had all reservation details from Hotels.com. No delays. No back and forth. The room exceeded expectations. The view was beautiful. The room was quiet, very clean, and the beds were extremely comfortable. Rest came easy. There were plenty of outlets to charge phones and devices, which shows attention to real guest needs. Every employee went above and beyond. Staff members were attentive, proactive, and clearly proud of their work. You feel taken care of at every step. The operation feels organized and calm. Pools and restaurants were excellent. They never felt crowded. Service remained consistent throughout the stay.
Outstanding stay from start to finish. I was greeted by Ezequiel from bell services. He has worked at the property for many years and still delivers warm, genuine service. He welcomes guests with the energy of someone excited to be there. It sets the tone immediately. Registration was fast and seamless. The front desk already had all reservation details from Hotels.com. No delays. No back and forth. The room exceeded expectations. The view was beautiful. The room was quiet, very clean, and the beds were extremely comfortable. Rest came easy. There were plenty of outlets to charge phones and devices, which shows attention to real guest needs. Every employee went above and beyond. Staff members were attentive, proactive, and clearly proud of their work. You feel taken care of at every step. The operation feels organized and calm. Pools and restaurants were excellent. They never felt crowded. Service remained consistent throughout the stay.
8
Amanda
29 set 2025
·
Soggiorno di 4 notti
The staff was so attentive and would help you with anything you needed at any time of the day/night. The drinks were delicious the bartenders would always recommend something for you and if you didn’t like it they’d take it back right away. The pools were so clean and clear, especially with so many people in them throughout the day! The buffet was great for breakfast, could have move variety at lunch but the shrimp was amazing! Blaze was good but the highlight of our trip was the steak and lobster special with sushi at the sports bar! Spa was clean and I had a manicure, however it didn’t last more than a couple hours so that was a bit disappointing. Overall highly recommend this resort! Family friendly, friends trip or romance friendly as well!
The staff was so attentive and would help you with anything you needed at any time of the day/night. The drinks were delicious the bartenders would always recommend something for you and if you didn’t like it they’d take it back right away. The pools were so clean and clear, especially with so many people in them throughout the day! The buffet was great for breakfast, could have move variety at lunch but the shrimp was amazing! Blaze was good but the highlight of our trip was the steak and lobster special with sushi at the sports bar! Spa was clean and I had a manicure, however it didn’t last more than a couple hours so that was a bit disappointing. Overall highly recommend this resort! Family friendly, friends trip or romance friendly as well!
10
Ashley
14 ago 2025
·
Soggiorno di 3 notti
We were greeted upon our arrival. I loved the room we were given with the pool! Amazing views and great beach. Great hospitality and service! We enjoyed the spa and the gym facilities. We loved all the entertainment and performances. The food and drinks were great for all inclusive! The hotel is only 10-15 mins via car to the zone romantica and the boardwalk. They even have umbrellas for you in case it rains. Our bar server Jose was the best always checking in if we needed anything from our pool. Would definitely recommend and come again. I never spent that much time at a hotel on my vacation and I had so much fun the swim up pool was great.
We were greeted upon our arrival. I loved the room we were given with the pool! Amazing views and great beach. Great hospitality and service! We enjoyed the spa and the gym facilities. We loved all the entertainment and performances. The food and drinks were great for all inclusive! The hotel is only 10-15 mins via car to the zone romantica and the boardwalk. They even have umbrellas for you in case it rains. Our bar server Jose was the best always checking in if we needed anything from our pool. Would definitely recommend and come again. I never spent that much time at a hotel on my vacation and I had so much fun the swim up pool was great.
8
Joanna
13 lug 2024
·
Soggiorno di 7 notti
Pros: most of the staff was lovely, spectacular views, beautiful beach, decent food Cons: not really kid friendly, loud foam party & DJ hours. Loud live music that shook our room until 10pm. Room we booked was not available when we arrived—no apologies or discount. My family of 3 only had one bed for the first night then had to move rooms when 2 bed room (that we book and paid for) became available. The biggest con for us is that it was very hard to watch kids in the pool. Every chaise lounge you see in the water in pictures and every chair that is directly poolside you have to PAY extra (minimum $100 USD) to use. Those chairs are reserved for cabana clients only. My kid isn’t a good swimmer, so it was stressful not being able to easily keep an eye on him. Instead of sitting under and umbrella watching him, I had to sit on the edge of the pool in the sun to make sure he was safe. It’s a huge bummer they prioritize squeezing more money out of guests than letting them comfortably keep their kids safe. Parents were taking shifts poolside to watch a group of kiddos, while some went to get water & shade. Not exactly the luxury vacation we paid for. Being hustled to rent a cabana was tiresome. We paid a lot to be there and rented an upgraded room—and the poolside waitstaff treated us like second class citizens because we were not in a cabana. The “kids club” is not really much of anything, just a few basic art projects a few times a day.
Pros: most of the staff was lovely, spectacular views, beautiful beach, decent food Cons: not really kid friendly, loud foam party & DJ hours. Loud live music that shook our room until 10pm. Room we booked was not available when we arrived—no apologies or discount. My family of 3 only had one bed for the first night then had to move rooms when 2 bed room (that we book and paid for) became available. The biggest con for us is that it was very hard to watch kids in the pool. Every chaise lounge you see in the water in pictures and every chair that is directly poolside you have to PAY extra (minimum $100 USD) to use. Those chairs are reserved for cabana clients only. My kid isn’t a good swimmer, so it was stressful not being able to easily keep an eye on him. Instead of sitting under and umbrella watching him, I had to sit on the edge of the pool in the sun to make sure he was safe. It’s a huge bummer they prioritize squeezing more money out of guests than letting them comfortably keep their kids safe. Parents were taking shifts poolside to watch a group of kiddos, while some went to get water & shade. Not exactly the luxury vacation we paid for. Being hustled to rent a cabana was tiresome. We paid a lot to be there and rented an upgraded room—and the poolside waitstaff treated us like second class citizens because we were not in a cabana. The “kids club” is not really much of anything, just a few basic art projects a few times a day.
10
Veronica Maldonado
25 lug 2024
·
Soggiorno di 5 notti
Overall our experience was wonderful! Our only concern was upon our arrival we were offered to attend a presentation ( timeshare presentation) to get extra gifts for our stay. Since we had had a not so positive experience previously with this type of presentation we kindly shared our experience and declined the offer. We explained to him we were there to relax. He seemed a bit upset about our decision but continued to persist. He walked us to our tour and left us not very happy. We just recommend that when a guest says no thank you they respect that answer and don’t create an uncomfortable situation. After that incident everything else was wonderful especially our pool server, Edwin. Our waiter at Blaze Edwin and chef Edgar. Our waiter at Pureza was wonderful too! Another recommendation would be to offer more food options for those enjoying the pool and beach and don’t want to go to a restaurant to each. The Refresco bar was very convenient but other options are needed in our opinion.
Overall our experience was wonderful! Our only concern was upon our arrival we were offered to attend a presentation ( timeshare presentation) to get extra gifts for our stay. Since we had had a not so positive experience previously with this type of presentation we kindly shared our experience and declined the offer. We explained to him we were there to relax. He seemed a bit upset about our decision but continued to persist. He walked us to our tour and left us not very happy. We just recommend that when a guest says no thank you they respect that answer and don’t create an uncomfortable situation. After that incident everything else was wonderful especially our pool server, Edwin. Our waiter at Blaze Edwin and chef Edgar. Our waiter at Pureza was wonderful too! Another recommendation would be to offer more food options for those enjoying the pool and beach and don’t want to go to a restaurant to each. The Refresco bar was very convenient but other options are needed in our opinion.
10
Natalie
9 nov 2025
·
Soggiorno di 5 notti
All the staff was friendly, great food, very clean resort and room, and everything was very organized.
All the staff was friendly, great food, very clean resort and room, and everything was very organized.
4
Jaskiran
1 ago 2025
·
Soggiorno di 5 notti
The food was good at times average. Nothing was truly exquisite. You would think that they would have at least really good Mexican food but man was I disappointed! The best thing I had was breakfast buffet. The food was honestly good I can’t complain too much about it… the part that really upset me and took away from our experience was how LONG we had to wait for the restaurants!!!!! How are you not going to have a reservation system out in place when your wait time is usually exceeding 30 minutes at each place. Also, shutting down the buffet at dinner except for on Thursdays is absolutely ridiculous!!! Also why did no one tell me this - front desk was great but it would have been nice to know about this important tidbit to help plan dinner time. Beds were very comfortable - pillows need some more filling as they are too flat but this might be a personal preference.
The food was good at times average. Nothing was truly exquisite. You would think that they would have at least really good Mexican food but man was I disappointed! The best thing I had was breakfast buffet. The food was honestly good I can’t complain too much about it… the part that really upset me and took away from our experience was how LONG we had to wait for the restaurants!!!!! How are you not going to have a reservation system out in place when your wait time is usually exceeding 30 minutes at each place. Also, shutting down the buffet at dinner except for on Thursdays is absolutely ridiculous!!! Also why did no one tell me this - front desk was great but it would have been nice to know about this important tidbit to help plan dinner time. Beds were very comfortable - pillows need some more filling as they are too flat but this might be a personal preference.
8
Tracy McKnight
6 set 2025
·
Soggiorno di 4 notti
The food and spa were great! Not happy with having to deal with timeshare/membership personal.
The food and spa were great! Not happy with having to deal with timeshare/membership personal.
10
Nyna Marie
16 mag 2025
·
Soggiorno di 4 notti
Amazing staff service. Had an amazing stay, highly recommend and will being planning another trip here!
Amazing staff service. Had an amazing stay, highly recommend and will being planning another trip here!
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Posizione
Baia appartata e protetta da un cancello, con una spiaggia privata balneabile che trasmette sicurezza e tranquillità. Facilmente raggiungibile la Zona Romantica/Città Vecchia e le attrazioni.
Recensioni degli ospiti correlate
10
Elisa Marie
3 lug 2025
·
Soggiorno di 3 notti
Beautiful beach front property on a private and swimmable beach. Several pools and many dining options. Staff is always friendly. This was our 3rd visit
Beautiful beach front property on a private and swimmable beach. Several pools and many dining options. Staff is always friendly. This was our 3rd visit
10
jose
17 lug 2025
·
Soggiorno di 5 notti
The beach is very nice and is great for families.
The beach is very nice and is great for families.
10
Bailey
7 ott 2025
·
Soggiorno di 7 notti
We stayed here at the end of September through the beginning of October and absolutely loved it! Our weather forecast showed rain every day, but it only rained two nights and didn’t affect our stay at all. Since it was off-season, the resort was much quieter, which we actually preferred, it made the whole experience feel more relaxing and private. The location was perfect, secluded just outside of town with its own private beach. The ocean was so warm and calm that we ended up spending more time there than at the pool. The service from the staff was truly unforgettable, everyone went above and beyond to make our stay special, and it’s one of the main reasons we can’t wait to come back. Overall, it was such a peaceful and memorable getaway that exceeded our expectations. We’d definitely return during this time of year again!
We stayed here at the end of September through the beginning of October and absolutely loved it! Our weather forecast showed rain every day, but it only rained two nights and didn’t affect our stay at all. Since it was off-season, the resort was much quieter, which we actually preferred, it made the whole experience feel more relaxing and private. The location was perfect, secluded just outside of town with its own private beach. The ocean was so warm and calm that we ended up spending more time there than at the pool. The service from the staff was truly unforgettable, everyone went above and beyond to make our stay special, and it’s one of the main reasons we can’t wait to come back. Overall, it was such a peaceful and memorable getaway that exceeded our expectations. We’d definitely return during this time of year again!
8
Rosalind
8 nov 2025
·
Soggiorno di 3 notti
Great location, secluded. Friendly staff. Restaurants had good food. Nice place to relax.
Great location, secluded. Friendly staff. Restaurants had good food. Nice place to relax.
10
Michael
4 ott 2025
·
Soggiorno di 6 notti
Just a five minute taxi ride to the romantic zone with access to shops and private charter boats for snorkeling and fishing. 20 minutes to the Botanical Gardens and Zip lining by taxi. 35 minutes from the airport. Security at gate, private beach, all inclusive food was good; especially the ocean front restaurant. Would recommend to friends.
Just a five minute taxi ride to the romantic zone with access to shops and private charter boats for snorkeling and fishing. 20 minutes to the Botanical Gardens and Zip lining by taxi. 35 minutes from the airport. Security at gate, private beach, all inclusive food was good; especially the ocean front restaurant. Would recommend to friends.
10
Andrei
20 mar 2025
·
Soggiorno di 7 notti
The little beach is only accessible from the property or by boat.
The little beach is only accessible from the property or by boat.
6
José
22 set 2025
·
Soggiorno di 5 notti
The property is secured by nature and gated . The beach can only be accessed by boat or by hotel big rocks and deep see keep walkers away very private and nice . Nice greenery and tropical beaches with high cliffs and views of the mountains.
The property is secured by nature and gated . The beach can only be accessed by boat or by hotel big rocks and deep see keep walkers away very private and nice . Nice greenery and tropical beaches with high cliffs and views of the mountains.
10
SUPRIYA
28 mar 2025
·
Soggiorno di 4 notti
This is a well maintained resort with friendly staff and good options for food. A quick Uber ride from downtown. Great views and direct beach access.
This is a well maintained resort with friendly staff and good options for food. A quick Uber ride from downtown. Great views and direct beach access.
8
Moyra
20 giu 2024
·
Soggiorno di 8 notti
The Hyatt Ziva is located on a beautiful private Sandy beach. The premises are very clean and staff is incredible, such good service. The breakfast buffet was exceptional, many different choices for breakfast. The food at the various restaurants was also excellent.
The Hyatt Ziva is located on a beautiful private Sandy beach. The premises are very clean and staff is incredible, such good service. The breakfast buffet was exceptional, many different choices for breakfast. The food at the various restaurants was also excellent.
8
Gert
17 ott 2025
·
Soggiorno di 7 notti
If you're looking for private beach all-inclusive experience at a level above the average, this is a good option. It's further from the airport, but not too far.
If you're looking for private beach all-inclusive experience at a level above the average, this is a good option. It's further from the airport, but not too far.
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Ristorazione
Gli ospiti apprezzano la varietà e diversi ristoranti specializzati (messicano, italiano, asiatico), oltre a ricchi buffet per la colazione e pasti fronte oceano al Blaze. Il feedback è contrastante nel complesso a causa di piatti nella media o salati per alcuni, lunghe attese e necessità di prenotazione, opzioni limitate per pranzo/a bordo piscina e costi aggiuntivi per bevande o articoli premium.
Recensioni degli ospiti correlate
8
Mustafa
16 feb 2025
·
Soggiorno di 4 notti
Although there was many food options, none was much above average or good. Food in general lacked flavors and was salty/greasy. Everything else in the resort was 5/5
Although there was many food options, none was much above average or good. Food in general lacked flavors and was salty/greasy. Everything else in the resort was 5/5
8
Juan
14 gen 2025
·
Soggiorno di 3 notti
I didn't like the drinks. Very low budget alcohol not like the other Ziva properties in Cabo and Cancun. They only leave you 2 beers in the room and 2 snacks a day. Only one option of beer and tasted really bad. Food was good and staff was friendly except one server at the Italian restaurant.
I didn't like the drinks. Very low budget alcohol not like the other Ziva properties in Cabo and Cancun. They only leave you 2 beers in the room and 2 snacks a day. Only one option of beer and tasted really bad. Food was good and staff was friendly except one server at the Italian restaurant.
10
Edwin
28 apr 2025
·
Soggiorno di 7 notti
My recent stay at Hyatt Ziva Puerto Vallarta was overall a great experience, but there were a few surprises worth mentioning. The resort itself is beautiful — tucked away on a private beach surrounded by lush hills, it feels like a peaceful escape. The beach is clean and well-maintained, and there’s plenty of room to relax without feeling crowded. The service was excellent across the board. Staff were friendly, professional, and always eager to help, whether we were lounging by the pool or dining at one of the restaurants. The food and drink options were good, but one thing to be aware of: even though it’s advertised as all-inclusive, there were extra charges for “premium” drinks and certain food options. If you wanted top-shelf liquor, better wine, or specific menu items, you had to pay additional fees, which was a bit disappointing. It’s something I wish had been more clearly explained up front. The rooms were spacious, clean, and had stunning ocean views. Falling asleep to the sound of the waves every night was a highlight of the trip. Overall, Hyatt Ziva Puerto Vallarta is a beautiful resort with great service and a relaxing atmosphere. Just keep in mind that not everything is included in the “all-inclusive” price. Huge shout out to the entertainment squad. Leo, Alexandra, Jocelyn, Scarlett!
My recent stay at Hyatt Ziva Puerto Vallarta was overall a great experience, but there were a few surprises worth mentioning. The resort itself is beautiful — tucked away on a private beach surrounded by lush hills, it feels like a peaceful escape. The beach is clean and well-maintained, and there’s plenty of room to relax without feeling crowded. The service was excellent across the board. Staff were friendly, professional, and always eager to help, whether we were lounging by the pool or dining at one of the restaurants. The food and drink options were good, but one thing to be aware of: even though it’s advertised as all-inclusive, there were extra charges for “premium” drinks and certain food options. If you wanted top-shelf liquor, better wine, or specific menu items, you had to pay additional fees, which was a bit disappointing. It’s something I wish had been more clearly explained up front. The rooms were spacious, clean, and had stunning ocean views. Falling asleep to the sound of the waves every night was a highlight of the trip. Overall, Hyatt Ziva Puerto Vallarta is a beautiful resort with great service and a relaxing atmosphere. Just keep in mind that not everything is included in the “all-inclusive” price. Huge shout out to the entertainment squad. Leo, Alexandra, Jocelyn, Scarlett!
8
Savanna
25 ago 2024
·
Soggiorno di 4 notti
Great hotel! Beautiful views, beautiful beach, amazing buffet selection. Actual clean/healthy food. This resort was amazing, however I went during the week Mon-Fri and not sure how busy it gets on the weekends. Thursday night the restaurants started getting crowded. Most don’t open until 5-6pm and you have to make a reservation. There is a Buffett for breakfast/lunch open during select hours (not for dinner). The beach was amazing and big. Enough space to not feel crowded & secluded from other tourists/hotels. I would say this hotel is #1 for the beach, as the other resorts had smaller beaches which are more crowded. My only complaint is they advertise as all-inclusive (which most things are) except the spa which is not included. Maybe that’s common knowledge but we were unaware it wouldn’t be included. Overall, the resort was amazing and I would absolutely come back. Gym was clean & spacious, food was good and plentiful, coffee shop was always opened and quick.
Great hotel! Beautiful views, beautiful beach, amazing buffet selection. Actual clean/healthy food. This resort was amazing, however I went during the week Mon-Fri and not sure how busy it gets on the weekends. Thursday night the restaurants started getting crowded. Most don’t open until 5-6pm and you have to make a reservation. There is a Buffett for breakfast/lunch open during select hours (not for dinner). The beach was amazing and big. Enough space to not feel crowded & secluded from other tourists/hotels. I would say this hotel is #1 for the beach, as the other resorts had smaller beaches which are more crowded. My only complaint is they advertise as all-inclusive (which most things are) except the spa which is not included. Maybe that’s common knowledge but we were unaware it wouldn’t be included. Overall, the resort was amazing and I would absolutely come back. Gym was clean & spacious, food was good and plentiful, coffee shop was always opened and quick.
6
Helen Jane
7 ott 2025
·
Soggiorno di 4 notti
The beach and view were wonderful and the staff were all friendly and attentive. However, this was our 3rd visit and the quality of the food has declined significantly. Maybe because it's off season but that is not a reasonable excuse.
The beach and view were wonderful and the staff were all friendly and attentive. However, this was our 3rd visit and the quality of the food has declined significantly. Maybe because it's off season but that is not a reasonable excuse.
8
Amanda
29 set 2025
·
Soggiorno di 4 notti
The staff was so attentive and would help you with anything you needed at any time of the day/night. The drinks were delicious the bartenders would always recommend something for you and if you didn’t like it they’d take it back right away. The pools were so clean and clear, especially with so many people in them throughout the day! The buffet was great for breakfast, could have move variety at lunch but the shrimp was amazing! Blaze was good but the highlight of our trip was the steak and lobster special with sushi at the sports bar! Spa was clean and I had a manicure, however it didn’t last more than a couple hours so that was a bit disappointing. Overall highly recommend this resort! Family friendly, friends trip or romance friendly as well!
The staff was so attentive and would help you with anything you needed at any time of the day/night. The drinks were delicious the bartenders would always recommend something for you and if you didn’t like it they’d take it back right away. The pools were so clean and clear, especially with so many people in them throughout the day! The buffet was great for breakfast, could have move variety at lunch but the shrimp was amazing! Blaze was good but the highlight of our trip was the steak and lobster special with sushi at the sports bar! Spa was clean and I had a manicure, however it didn’t last more than a couple hours so that was a bit disappointing. Overall highly recommend this resort! Family friendly, friends trip or romance friendly as well!
8
Michelle
28 ago 2025
·
Soggiorno di 6 notti
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
8
Joanna
13 lug 2024
·
Soggiorno di 7 notti
Pros: most of the staff was lovely, spectacular views, beautiful beach, decent food Cons: not really kid friendly, loud foam party & DJ hours. Loud live music that shook our room until 10pm. Room we booked was not available when we arrived—no apologies or discount. My family of 3 only had one bed for the first night then had to move rooms when 2 bed room (that we book and paid for) became available. The biggest con for us is that it was very hard to watch kids in the pool. Every chaise lounge you see in the water in pictures and every chair that is directly poolside you have to PAY extra (minimum $100 USD) to use. Those chairs are reserved for cabana clients only. My kid isn’t a good swimmer, so it was stressful not being able to easily keep an eye on him. Instead of sitting under and umbrella watching him, I had to sit on the edge of the pool in the sun to make sure he was safe. It’s a huge bummer they prioritize squeezing more money out of guests than letting them comfortably keep their kids safe. Parents were taking shifts poolside to watch a group of kiddos, while some went to get water & shade. Not exactly the luxury vacation we paid for. Being hustled to rent a cabana was tiresome. We paid a lot to be there and rented an upgraded room—and the poolside waitstaff treated us like second class citizens because we were not in a cabana. The “kids club” is not really much of anything, just a few basic art projects a few times a day.
Pros: most of the staff was lovely, spectacular views, beautiful beach, decent food Cons: not really kid friendly, loud foam party & DJ hours. Loud live music that shook our room until 10pm. Room we booked was not available when we arrived—no apologies or discount. My family of 3 only had one bed for the first night then had to move rooms when 2 bed room (that we book and paid for) became available. The biggest con for us is that it was very hard to watch kids in the pool. Every chaise lounge you see in the water in pictures and every chair that is directly poolside you have to PAY extra (minimum $100 USD) to use. Those chairs are reserved for cabana clients only. My kid isn’t a good swimmer, so it was stressful not being able to easily keep an eye on him. Instead of sitting under and umbrella watching him, I had to sit on the edge of the pool in the sun to make sure he was safe. It’s a huge bummer they prioritize squeezing more money out of guests than letting them comfortably keep their kids safe. Parents were taking shifts poolside to watch a group of kiddos, while some went to get water & shade. Not exactly the luxury vacation we paid for. Being hustled to rent a cabana was tiresome. We paid a lot to be there and rented an upgraded room—and the poolside waitstaff treated us like second class citizens because we were not in a cabana. The “kids club” is not really much of anything, just a few basic art projects a few times a day.
4
Jaskiran
1 ago 2025
·
Soggiorno di 5 notti
The food was good at times average. Nothing was truly exquisite. You would think that they would have at least really good Mexican food but man was I disappointed! The best thing I had was breakfast buffet. The food was honestly good I can’t complain too much about it… the part that really upset me and took away from our experience was how LONG we had to wait for the restaurants!!!!! How are you not going to have a reservation system out in place when your wait time is usually exceeding 30 minutes at each place. Also, shutting down the buffet at dinner except for on Thursdays is absolutely ridiculous!!! Also why did no one tell me this - front desk was great but it would have been nice to know about this important tidbit to help plan dinner time. Beds were very comfortable - pillows need some more filling as they are too flat but this might be a personal preference.
The food was good at times average. Nothing was truly exquisite. You would think that they would have at least really good Mexican food but man was I disappointed! The best thing I had was breakfast buffet. The food was honestly good I can’t complain too much about it… the part that really upset me and took away from our experience was how LONG we had to wait for the restaurants!!!!! How are you not going to have a reservation system out in place when your wait time is usually exceeding 30 minutes at each place. Also, shutting down the buffet at dinner except for on Thursdays is absolutely ridiculous!!! Also why did no one tell me this - front desk was great but it would have been nice to know about this important tidbit to help plan dinner time. Beds were very comfortable - pillows need some more filling as they are too flat but this might be a personal preference.
10
Karla
29 ago 2025
·
Soggiorno di 6 notti
My family and I had a wonderful time at the Hyatt Ziva property. The staff is always so kind and welcoming, greeting us with a smile every time. We’ve stayed at several resorts in PV, but this one truly stands out with the best dining options — the food was consistently delicious. Our favorite spot was Blaze, not only for the tasty dishes but also for the breathtaking ocean views. We’ll definitely be visiting again!
My family and I had a wonderful time at the Hyatt Ziva property. The staff is always so kind and welcoming, greeting us with a smile every time. We’ve stayed at several resorts in PV, but this one truly stands out with the best dining options — the food was consistently delicious. Our favorite spot was Blaze, not only for the tasty dishes but also for the breathtaking ocean views. We’ll definitely be visiting again!
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8
Jorge
10 giu 2025
·
Soggiorno di 3 notti
Ho
Ho
10
Bianca
3 settimane fa
·
Soggiorno di 5 notti
Has been one of my favorite places to stay in Vallarta with my kids the last few years. Food is always good, staff is wonderful. Private beach and beautiful views
Has been one of my favorite places to stay in Vallarta with my kids the last few years. Food is always good, staff is wonderful. Private beach and beautiful views
10
Claudia Yessica
4 settimane fa
·
Soggiorno di 4 notti
El personal es muy amable y atento, el servicio es muy bueno en general. Lo único que no me gustó es que un elevador de la torre antigua no servía y te tardabas mucho en subir y bajar.
El personal es muy amable y atento, el servicio es muy bueno en general. Lo único que no me gustó es que un elevador de la torre antigua no servía y te tardabas mucho en subir y bajar.
4
Silvia
1 ott 2026
·
Soggiorno di 4 notti
not worth the price, I was disappointed been to other all inclusive hotels and maybe that’s what I was expecting. The buffet was smaller than expected and one person attending for multiple areas, had to wait a while for juices. Employees don’t say anything when guest are not following the rules, there was people dripping water and no one said anything, also people touching food with their hands and again employees would not say a thing. No entertainment at all again other places had shows every night, here there was 2 ladies singing by the lobby one of the nights but wouldn’t call that a show. They have kids club but no entertainment for teens at all. Overall did not like it, do not recommend and definitely wouldn’t stay there again.
not worth the price, I was disappointed been to other all inclusive hotels and maybe that’s what I was expecting. The buffet was smaller than expected and one person attending for multiple areas, had to wait a while for juices. Employees don’t say anything when guest are not following the rules, there was people dripping water and no one said anything, also people touching food with their hands and again employees would not say a thing. No entertainment at all again other places had shows every night, here there was 2 ladies singing by the lobby one of the nights but wouldn’t call that a show. They have kids club but no entertainment for teens at all. Overall did not like it, do not recommend and definitely wouldn’t stay there again.
6
todd
28 set 2026
·
Soggiorno di 4 notti
Food was not great. Sunday night both Italian restaurant and Mexican was closed, never had a chance to try those. Steak was decent at Blaze. The drinks were not good. Very watered down. No A/C in the bars or restaurants. Really no place to get out of the heat other than your room. Good views and good service made up for tue bad foood and bad drinks. Would recommend going into town to get food and drinks.
Food was not great. Sunday night both Italian restaurant and Mexican was closed, never had a chance to try those. Steak was decent at Blaze. The drinks were not good. Very watered down. No A/C in the bars or restaurants. Really no place to get out of the heat other than your room. Good views and good service made up for tue bad foood and bad drinks. Would recommend going into town to get food and drinks.
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
dicembre 2026
dom | lun | mar | mer | gio | ven | sab |
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Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-11-03: 328.8763138682556USD
- 2026-11-04: 338.1239258166199USD
- 2026-11-05: 372.88952213116454USD
- 2026-11-06: 426.4948812446899USD
- 2026-11-07: 405.41491299999996USD
- 2026-11-08: 413.276144USD
- 2026-11-09: 443.598035USD
- 2026-11-10: 442.24894225671386USD
- 2026-11-11: 329.04866899999996USD
- 2026-11-12: 453.5803411140442USD
- 2026-11-13: 525.579444USD
- 2026-11-14: 494.13451999999995USD
- 2026-11-15: 518.3775424938354USD
- 2026-11-16: 388.9943938666992USD
- 2026-11-17: 399.79974799999997USD
- 2026-11-18: 406.93694350323483USD
- 2026-11-19: 446.41055270361323USD
- 2026-11-20: 532.317642USD
- 2026-11-21: 545.794038USD
- 2026-11-22: 416.645243USD
- 2026-11-23: 349.52078466632076USD
- 2026-11-24: 480.47730362316895USD
- 2026-11-25: 584.209320203308USD
- 2026-11-26: 586.223226USD
- 2026-11-27: 446.41055270361323USD
- 2026-11-28: 457.074431USD
- 2026-11-29: 384.07728599999996USD
- 2026-11-30: 375.3580492884827USD
- 2026-12-01: 321.540784869812USD
- 2026-12-02: 345.6352714437866USD
- 2026-12-03: 404.6768258818359USD
- 2026-12-04: 532.317642USD
- 2026-12-05: 467.18172799999996USD
- 2026-12-06: 434.2095983874206USD
- 2026-12-07: 404.7838238379516USD
- 2026-12-08: 440.66892311102293USD
- 2026-12-09: 404.7838238379516USD
- 2026-12-10: 372.846956USD
- 2026-12-11: 390.0057336127014USD
- 2026-12-12: 420.5732880814514USD
- 2026-12-13: 377.51116895376583USD
- 2026-12-14: 385.11539237115477USD
- 2026-12-15: 391.1475135319824USD
- 2026-12-16: 386.323352USD
- 2026-12-17: 307.8135845639648USD
- 2026-12-18: 341.40203199999996USD
- 2026-12-19: 543.3002864686584USD
- 2026-12-20: 436.85983699999997USD
- 2026-12-21: 536.1232666140442USD
- 2026-12-22: 556.9366310468749USD
- 2026-12-23: 718.4195092312011USD
- 2026-12-24: 792.3428274426269USD
- 2026-12-25: 671.573734USD
- 2026-12-26: 774.5150898345947USD
- 2026-12-27: 689.0263275889282USD
- 2026-12-28: 772.646704USD
- 2026-12-29: 1124.156033USD
- 2026-12-30: 1190.0219458677977USD
- 2026-12-31: 1142.1245609999999USD
- 2027-01-01: 783.0796558939819USD
- 2027-01-02: 521.0515317738037USD
- 2027-01-03: 377.339088USD
Secondo il regolamento di Hyatt, un dipendente della struttura dovrà accedere alle camere occupate almeno una volta ogni 24 ore, anche se l'ospite ha richiesto la privacy. In questi casi, la struttura farà il possibile per informare l'ospite in anticipo. Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
- La struttura è dotata di un estintore antincendio, un rilevatore di fumo e un sistema di sicurezza
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.
- Il personale Hyatt è autorizzato a entrare in qualsiasi camera occupata almeno una volta in 24 ore, anche nei casi in cui gli ospiti abbiano richiesto privacy. La struttura si impegna a fornire il dovuto preavviso agli ospiti registrati prima dell'accesso in camera.
Servizi popolari
Parcheggio
Ristorante
Piscina
Servizio in camera
Banco escursioni
Lavanderia a secco
Attività
Piscina
Spiaggia privata
Giardino
Spiaggia - nelle vicinanze
Karaoke
Biliardo
Piscina scoperta
Piscina scoperta riscaldata
Musica dal vivo
Evening Entertainment
Pool (Infinity)
Mobili da esterno
Pool (Seasonal Outdoor)
Ping pong
Terrazza
Fitness Center (nearby)
Servizi
Banco escursioni
Lavanderia a secco
Servizio babysitter e asilo nido
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Sportello bancomat
Deposito bagagli
Zona fumatori
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Sauna
Idromassaggio/Jacuzzi
Bagno turco
Massaggi
SPA e centro benessere
Barbiere/Estetista
Trattamenti corpo
Trattamenti viso
Mini-club
Bar della piscina
Colazione in camera
Family room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parcheggio
Parcheggio
Parcheggio gratuito
Parking Onsite
Internet
Wi-fi gratuito