Celuisma Dos Playas Beach Hotel
85 US$
/ noche
Promedio para septiembre
Precios para Celuisma Dos Playas Beach Hotel
Selecciona fechas para ver precios y disponibilidad
85 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Celuisma Dos Playas Beach Hotel, los precios por noche son de 78 US$ de media en el mes más barato (agosto) y de 183 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 131 US$ |
| febrero | 183 US$ |
| marzo | 155 US$ |
| abril | 106 US$ |
| mayo | 80 US$ |
| junio | 80 US$ |
| julio | 81 US$ |
| agosto | 78 US$ |
| septiembre | 85 US$ |
| octubre | 94 US$ |
| noviembre | 98 US$ |
| diciembre | 114 US$ |
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sept · 85 US$
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Más caro: febrero (aprox. 183 US$)
Más barato: agosto (aprox. 78 US$)
Acerca de esta propiedad
Olvídate del estrés con los masajes, tratamientos corporales y tratamientos faciales disponibles. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre, un gimnasio abierto las 24 horas y un karaoke. Otros ser...
Servicios
Olvídate del estrés con los masajes, tratamientos corporales y tratamientos faciales disponibles. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre, un gimnasio abierto las 24 horas y un karaoke. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos.
Servicios empresariales
Tendrás un servicio de recepción las 24 horas, atención multilingüe y consigna de equipaje a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Si te apetece tomar algo de cocina internacional, ve a Iguanas Restaurant, uno de los 3 restaurantes de este hotel. Apaga tu sed en uno de los 2 bares con salón o los 2 bares junto a la piscina. Se ofrece un desayuno bufé todos los días de 07:00 a 10:30 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 167 con decoraciones diferentes habitaciones. Las habitaciones disponen de balcón o patio. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
Si decides alojarte en Hotel Dos Playas Faranda Cancun, te encontrarás en una fantástica zona de Cancún (Zona Hotelera), a solo unos pasos de Playa Tortugas y a apenas 13 min a pie de Playa Langosta. Además, este hotel de playa se encuentra a 6,1 km de Plaza la Isla y a 12,9 km de Playa Delfines.
Qué hay cerca
Laguna Nichupté(0.1 millas)
Playa Tortugas(0.1 millas)
Playa Langosta(0.7 millas)
Club de golf Pok Ta Pok(0.9 millas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(1.2 millas)
Playa Ancha(1.3 millas)
Teatro de Cancún(1.5 millas)
Centro comercial Plaza Caracol(1.5 millas)
Playa Tortugas(1.7 millas)
Terminal de ferry Ultramar(1.8 millas)
Isla Dorada(1.8 millas)
Centro comercial Forum By The Sea(1.9 millas)
Playa Caracol(1.9 millas)
Playa Fórum(1.9 millas)
Centro de Convenciones de Cancún(1.9 millas)
El aeropuerto más práctico para llegar a Hotel Dos Playas Faranda Cancun se encuentra en Cancún, Quintana Roo (CUN-Cancún Intl.)(14.7 millas)
Aparcamiento
Restaurante
Piscina
Mostrador turístico
Pistas de tenis
Servicio de limpieza
Ubicación
Boulevard Kukulcan Km. 6.5, Hotel Zone, Avenida Kukulkán, Cancún, Benito Juárez, Estado de Quintana Roo, México
Laguna Nichupté (0.1 millas)
Playa Tortugas (0.1 millas)
Playa Langosta (0.7 millas)
Club de golf Pok Ta Pok (0.9 millas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (1.2 millas)
Playa Ancha (1.3 millas)
Opciones de habitación
8
Habitación estándar
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
365 ft²
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Celuisma Dos Playas Beach Hotel
6.8
Agradable
Basado en 528 comentarios verificados
¿Quién se queda aquí?
Trabajo
2%
Pareja
36%
Familia
33%
Grupo
23%
Solo/a
4%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Hotel Dos Playas Faranda Cancún es un pequeño complejo turístico frente a la playa y económico, con fácil acceso a los transbordadores a Isla Mujeres y a los autobuses locales, atractivo para aquellos que valoran un ambiente relajado, servicios sencillos y un acceso cómodo a la arena.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Hotel Dos Playas Faranda Cancún es un pequeño complejo turístico frente a la playa y económico, con fácil acceso a los transbordadores a Isla Mujeres y a los autobuses locales, atractivo para aquellos que valoran un ambiente relajado, servicios sencillos y un acceso cómodo a la arena.
El personal suele ser amable y atento, aunque las quejas recurrentes apuntan a un servicio de recepción lento o poco cortés. Las instalaciones y las habitaciones son básicas y anticuadas, con informes de problemas de mantenimiento, paredes delgadas, colchones duros y falta de ascensores; las piscinas compactas y el número limitado de tumbonas pueden resultar insuficientes cuando el hotel está lleno. La limpieza y la restauración son inconsistentes: algunos huéspedes encuentran habitaciones limpias y buffets decentes, mientras que otros se topan con ropa de cama manchada, olores o plagas, y comida o bebidas que resultan repetitivas o de baja calidad. En general, espere una estancia sencilla y económica centrada más en el tiempo en la playa que en el lujo.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Propiedad frente a la playa con varias piscinas pequeñas y entretenimiento en el lugar; las instalaciones son anticuadas con problemas de mantenimiento recurrentes y falta de ascensores. Las tumbonas y las toallas pueden ser limitadas cuando hay mucha gente.
Reseñas de huéspedes relacionadas
10
Jennifer
1 may 2025
·
Se alojó 6 noches
We had a nice stay, this is a smaller hotel on the hotel zone, but it has everything you need and is a great choice for the cost. Pros: - The staff were really friendly and helpful - the rooms were always clean with plenty of bottled water given each day and AC - the private beach was nice with activities nearby - the pools and grounds were well kept. - they had great food options that changed every meal - The bartenders were great, lots of alcoholic and non alcoholic options and snacks around. - bus station in front of the hotel for easy transport Cons: - The walls are a bit thin so you will hear music outside and people in the hallway. Not an issue if you don't want to spend vacation in your room anyways!
We had a nice stay, this is a smaller hotel on the hotel zone, but it has everything you need and is a great choice for the cost. Pros: - The staff were really friendly and helpful - the rooms were always clean with plenty of bottled water given each day and AC - the private beach was nice with activities nearby - the pools and grounds were well kept. - they had great food options that changed every meal - The bartenders were great, lots of alcoholic and non alcoholic options and snacks around. - bus station in front of the hotel for easy transport Cons: - The walls are a bit thin so you will hear music outside and people in the hallway. Not an issue if you don't want to spend vacation in your room anyways!
10
Mario Fernando
22 nov 2024
·
Se alojó 6 noches
La habitación muy limpia, diario hacian el aseo yo salia por la mañana y en la tarde ya estaba aseada la habitación, la cama tendia. El personal muy amable me llevo muy buena impresión de este hotel. El hotel tiene playa y un pequeño balcon para ver el mar y camastros
La habitación muy limpia, diario hacian el aseo yo salia por la mañana y en la tarde ya estaba aseada la habitación, la cama tendia. El personal muy amable me llevo muy buena impresión de este hotel. El hotel tiene playa y un pequeño balcon para ver el mar y camastros
8
Adriana
30 jul 2022
·
Se alojó 2 noches
En general nos fue bien. Pero hay áreas de mejora, por ejemplo, en las albercas, o limpiar el sargazo que llega a la playa del hotel.
En general nos fue bien. Pero hay áreas de mejora, por ejemplo, en las albercas, o limpiar el sargazo que llega a la playa del hotel.
8
Cherokee
5 may 2025
·
Se alojó 5 noches
Good location, good food, friendly staff, our room was cleaned well every time we got cleaning service. Beautiful green landscape. Nice beach with plenty of lounge chairs for everyone. Smaller resort but we liked that about this place. Good for a laid back vacation. Just what we wanted. Keep in mind there is stairs throughout the resort and no elevator. Our room had a good working AC which was a plus for us. The entertainment was great!
Good location, good food, friendly staff, our room was cleaned well every time we got cleaning service. Beautiful green landscape. Nice beach with plenty of lounge chairs for everyone. Smaller resort but we liked that about this place. Good for a laid back vacation. Just what we wanted. Keep in mind there is stairs throughout the resort and no elevator. Our room had a good working AC which was a plus for us. The entertainment was great!
8
YVES
7 feb 2024
·
Se alojó 5 noches
ENREGISTREMENT FACILE PAS ASSENCEUR CHAISES DE PLAGES INSUFFISANTES BONNE NOURRITURE BUFFET
ENREGISTREMENT FACILE PAS ASSENCEUR CHAISES DE PLAGES INSUFFISANTES BONNE NOURRITURE BUFFET
6
Marcos Dianel
28 dic 2024
·
Se alojó 2 noches
Lo mejor del hotel es su servicio. Meseros, hostess, capitanes de bares y camaristas con buena actitud. Solo el personal en recepción es promedio, puede mejorar. Las instalaciones son viejas, están descuidadas y falta mantenimiento. Tema que deberían mejorar ya que es un hotel pequeño. No se cumplió la promesa de venta en su totalidad ya que al reservar decía parque acuático incluido y cuando llegamos no había tal parque.
Lo mejor del hotel es su servicio. Meseros, hostess, capitanes de bares y camaristas con buena actitud. Solo el personal en recepción es promedio, puede mejorar. Las instalaciones son viejas, están descuidadas y falta mantenimiento. Tema que deberían mejorar ya que es un hotel pequeño. No se cumplió la promesa de venta en su totalidad ya que al reservar decía parque acuático incluido y cuando llegamos no había tal parque.
6
Russell Charles
31 ene 2025
·
Se alojó 6 noches
Great twin beaches, walkable to many activities, quaint staff efforts, kitchen creative with available foods, I prefer the three storey walkups, folksy entertainment, priced right for Canadians and locals, glad to see the concrete work getting patched and step off edges painted, very bright sign across street at aqua court, lots of 12 peso buses, we be back
Great twin beaches, walkable to many activities, quaint staff efforts, kitchen creative with available foods, I prefer the three storey walkups, folksy entertainment, priced right for Canadians and locals, glad to see the concrete work getting patched and step off edges painted, very bright sign across street at aqua court, lots of 12 peso buses, we be back
2
Congmin
29 dic 2024
·
Se alojó 4 noches
Poor facility. I booked two rooms, rain water leaked into one of the rooms. Called the front desk and asked for change, they said no room available and even not bother to send a employee to look how bad the leak was. We had to run to the front desk to talk to the manager, she finally agreed to change. Some pieces of concrete from the balcony of the upper floor falled to another room's during rain. The food quality is low and the choices are limited. There are only two operating restaurants. They closed one of the during a rainy evening, made guests standing in a long line outside waiting for dinner. We had to wait for one hour to get a beach towel. Most of the employee are nice and willing to help.
Poor facility. I booked two rooms, rain water leaked into one of the rooms. Called the front desk and asked for change, they said no room available and even not bother to send a employee to look how bad the leak was. We had to run to the front desk to talk to the manager, she finally agreed to change. Some pieces of concrete from the balcony of the upper floor falled to another room's during rain. The food quality is low and the choices are limited. There are only two operating restaurants. They closed one of the during a rainy evening, made guests standing in a long line outside waiting for dinner. We had to wait for one hour to get a beach towel. Most of the employee are nice and willing to help.
6
MARCELLE
20 oct 2025
·
Se alojó 10 noches
Very bare room. No elevators. Pool not cleaned. Only buffet. Same food every day. Very dated hotel. Needs upgrade.
Very bare room. No elevators. Pool not cleaned. Only buffet. Same food every day. Very dated hotel. Needs upgrade.
8
Jordan
24 ene 2025
·
Se alojó 5 noches
The staff at Dos Playas were exceptional! Everyone was really nice and accommodating, from the front desk staff to the servers. Guadalupe and Luis were particularly great servers, and they made our stay all the more enjoyable! The beach area is great, and it is easy to access excursions from this hotel. The buffet was great every day, from breakfast to dinner. There are also pretty good snack options on-site, like pizza and burgers. There is entertainment in the nighttime, which was enjoyable. You can walk to Coco Bongo from here in about 40 minutes. The hotel does appear to be a little older. The room will not be the best you've ever stayed in, and some sections of the resort could use a little physical love. If you're more interested in a great and picturesque room, this resort probably isn't for you. If you're more interested in the beach, excursions, and exploring Cancun, this resort will allow you to do that at an affordable price. There were tons of families vacationing at this resort while we were there, and they seemed to be having a great time! I think people of all ages can enjoy themselves here. The staff, including maintenance and cleaners, were very receptive to our requests, and they were very prompt. The highlights of this resort were the staff, the beach, and the buffet.
The staff at Dos Playas were exceptional! Everyone was really nice and accommodating, from the front desk staff to the servers. Guadalupe and Luis were particularly great servers, and they made our stay all the more enjoyable! The beach area is great, and it is easy to access excursions from this hotel. The buffet was great every day, from breakfast to dinner. There are also pretty good snack options on-site, like pizza and burgers. There is entertainment in the nighttime, which was enjoyable. You can walk to Coco Bongo from here in about 40 minutes. The hotel does appear to be a little older. The room will not be the best you've ever stayed in, and some sections of the resort could use a little physical love. If you're more interested in a great and picturesque room, this resort probably isn't for you. If you're more interested in the beach, excursions, and exploring Cancun, this resort will allow you to do that at an affordable price. There were tons of families vacationing at this resort while we were there, and they seemed to be having a great time! I think people of all ages can enjoy themselves here. The staff, including maintenance and cleaners, were very receptive to our requests, and they were very prompt. The highlights of this resort were the staff, the beach, and the buffet.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es inconsistente: algunos huéspedes informan de habitaciones y terrenos limpios, mientras que otros mencionan ropa de cama manchada, olores, plagas y, ocasionalmente, piscinas o zonas de playa sucias.
Reseñas de huéspedes relacionadas
2
Norma
17 jul 2024
·
Se alojó 3 noches
Cuartos muy sucios
Cuartos muy sucios
2
Emilie
21 jul 2025
·
Se alojó 6 noches
Très mauvaise expérience ! A l’arrivée, on nous donne une chambre au RDC, quasiment insalubre ! Des taches de sang sur les oreillers, sur le mur des tables de nuit, sur le linge de lit…. La salle de bain…. La douche était noire de crasse, et les toilettes avec du papier dedans. Je doute fortement que la chambre ait été nettoyée avant notre arrivée ! Nous demandons donc de changer de chambre, cela a été fait avec une chambre enfin propre, mais du coup mon conjoint a perdu plus d’1h pour le changement de chambre… Le ménage était fait tous les jours, mais de temps en temps à la vas vite, c’est-à-dire le sol non fait avec en prime des cheveux de la femme de ménage ! Nous avons tout de même vu un cafard dans la chambre. Concernant le personnel…. A la réception, le matin nous avons l’impression de déranger, et le soir le personnel était très sympathique et compétent. Le pire était au stand des serviettes ! il n’y avait jamais de serviette, la personne nous aboyait limite dessus. Les matelas de la piscine étaient dans un état... très sales (cf photos) La nourriture était basique, nous avions pris uniquement le petit déjeuner et avons appris au dernier moment que pour pouvoir manger le midi ou le soir dans les restaurants de l’hôtel, il fallait s’inscrire en avance à la réception, cela nous a valu de commander une pizza le premier soir ! Nous demandons un geste commercial de votre part.
Très mauvaise expérience ! A l’arrivée, on nous donne une chambre au RDC, quasiment insalubre ! Des taches de sang sur les oreillers, sur le mur des tables de nuit, sur le linge de lit…. La salle de bain…. La douche était noire de crasse, et les toilettes avec du papier dedans. Je doute fortement que la chambre ait été nettoyée avant notre arrivée ! Nous demandons donc de changer de chambre, cela a été fait avec une chambre enfin propre, mais du coup mon conjoint a perdu plus d’1h pour le changement de chambre… Le ménage était fait tous les jours, mais de temps en temps à la vas vite, c’est-à-dire le sol non fait avec en prime des cheveux de la femme de ménage ! Nous avons tout de même vu un cafard dans la chambre. Concernant le personnel…. A la réception, le matin nous avons l’impression de déranger, et le soir le personnel était très sympathique et compétent. Le pire était au stand des serviettes ! il n’y avait jamais de serviette, la personne nous aboyait limite dessus. Les matelas de la piscine étaient dans un état... très sales (cf photos) La nourriture était basique, nous avions pris uniquement le petit déjeuner et avons appris au dernier moment que pour pouvoir manger le midi ou le soir dans les restaurants de l’hôtel, il fallait s’inscrire en avance à la réception, cela nous a valu de commander une pizza le premier soir ! Nous demandons un geste commercial de votre part.
2
Trudy Arlene
21 nov 2025
·
Se alojó 7 noches
Beach is full of poop feces being washed up from the ocean, resort is very old and ran down, buildings are hideous to the eye, they look like ghetto apartment buildings, pools are small, murky and ugly, our room was never cleaned, just bed made and towels changed. No entertainment at all, Spanish screaming at night which they believe is singing and it was really annoying. Most staff do not speak any English. No amenities, no drinks in the fridge, no coffee maker, one tiny buffet restaurant for the whole place and guests are allowed to enter in whatever clothing they wish any time of day, even in bathing suits at dinner. Not acceptable, no class. Beach has old worn down wood loungers, this is by far the worse place in the whole hotel zone.
Beach is full of poop feces being washed up from the ocean, resort is very old and ran down, buildings are hideous to the eye, they look like ghetto apartment buildings, pools are small, murky and ugly, our room was never cleaned, just bed made and towels changed. No entertainment at all, Spanish screaming at night which they believe is singing and it was really annoying. Most staff do not speak any English. No amenities, no drinks in the fridge, no coffee maker, one tiny buffet restaurant for the whole place and guests are allowed to enter in whatever clothing they wish any time of day, even in bathing suits at dinner. Not acceptable, no class. Beach has old worn down wood loungers, this is by far the worse place in the whole hotel zone.
6
brenda
23 sept 2024
·
Se alojó 1 noche
No dejan toallas y no esta muy limpio
No dejan toallas y no esta muy limpio
8
Elizaveta
9 ene 2025
·
Se alojó 4 noches
Loved the level of service- very kind and helpful employees especially for complete tourists like me and my friend! Helped us navigate Mexico by explaining how the buses/taxis work and helping us book a car last minute sitting with us for 45mins calling the places as most don’t even speak English. Only small things like we had to ask for our bedsheets to be replaced when we got there- they had stains. And my friend found a hair in the food once which spoiled our appetite. These things could have happened anywhere so we appreciate the staff taking care of both situations
Loved the level of service- very kind and helpful employees especially for complete tourists like me and my friend! Helped us navigate Mexico by explaining how the buses/taxis work and helping us book a car last minute sitting with us for 45mins calling the places as most don’t even speak English. Only small things like we had to ask for our bedsheets to be replaced when we got there- they had stains. And my friend found a hair in the food once which spoiled our appetite. These things could have happened anywhere so we appreciate the staff taking care of both situations
6
Annika
24 abr 2025
·
Se alojó 7 noches
This place has a beautiful beach located right outside your door, however the rooms were not super clean. The beds had stains all over them and were rock hard. The staff were ok, many of them ignored us and prioritized those who spoke Spanish over us. Overall it’s not a super boujee place but it’s ok if you are looking for somewhere neutral to stay.
This place has a beautiful beach located right outside your door, however the rooms were not super clean. The beds had stains all over them and were rock hard. The staff were ok, many of them ignored us and prioritized those who spoke Spanish over us. Overall it’s not a super boujee place but it’s ok if you are looking for somewhere neutral to stay.
2
Diana
29 ago 2024
·
Se alojó 3 noches
La limpieza pésima estaban sucias las sábanas, el baño estaba sucio al rededor de la taza y el segundo día pusieron fundas de almohada en con manchas de sangre qué no se le quitaron en la lavada me quiero suponer de otro huésped, la funda del burro de planchar estaba sucia de humedad, el primer día en la comida un cabello en un tamal y un cabello al rededor del frasco de la miel, le dan más preferencia a huéspedes extranjeros y sobre todo en habitaciones, las paredes del hotel qué dan hacia la playa al menos por presentación deberían pintarlas de los grafiris qué tiene para poder cubrirlos, no hay ningunos juegos acuáticos como lo hacen parecer en las imágenes que colocan del hotel
La limpieza pésima estaban sucias las sábanas, el baño estaba sucio al rededor de la taza y el segundo día pusieron fundas de almohada en con manchas de sangre qué no se le quitaron en la lavada me quiero suponer de otro huésped, la funda del burro de planchar estaba sucia de humedad, el primer día en la comida un cabello en un tamal y un cabello al rededor del frasco de la miel, le dan más preferencia a huéspedes extranjeros y sobre todo en habitaciones, las paredes del hotel qué dan hacia la playa al menos por presentación deberían pintarlas de los grafiris qué tiene para poder cubrirlos, no hay ningunos juegos acuáticos como lo hacen parecer en las imágenes que colocan del hotel
2
JAQUELINE LIZETH ZERTUCHE
19 jul 2024
·
Se alojó 3 noches
Desde que llegas nadie te recibe a duras penas un hola,la habitación decente, limpieza de la habitación regular,las instalaciones super viejas cosa que sabia de antemano al ser económico, la comida es buena pero nada variada y muy poca opción, la playa es linda solo que no tenían suficientes camastros y hay mucha gente no del hotel que llega ahi , tiene lindos jardines y muy bonitas vistas pero lo dejan caer terriblemente con un poco de mantenimiento todo seria bueno, las albercas viejisimas sin mantenimiento y sucias ya que mucha gente se mete con ropa normal, en las areas de comida demasiadas moscas con un aparato creo se soluciona pero da un pesimo aspecto insalubre,la ropa de cama y toallas deberian de cambiarlas super viejas y percudidas. El hotel tiene potencial pero sin duda lo dejan caer cuando con detalles simples pueden hacerlo destacar. Les falta personal hay como 2 meseros por restaurante MIGUEL se llevo todo el crédito con la atención. La comida es buena (muy casera) pero un poco de mas variedad seria genial, los restaurantes son improvisados en el cielito lindo hasta cucarachos voladores si agregar que ponen muy pocas.mesas y tienes que esperar donde te comen los.mosquitos porque ni luz hay, ojo NO HAY AIRE ACONDICIONADO estan solo 2 ventiladores asi que te mueres de calor, eso si la cena estuvo muy buena pero me lleve super mala impresión. Repito tiene potencial para ser un buen hotel con un poco de mantenimiento. No volveria prefiero pagar mas y disfrutar
Desde que llegas nadie te recibe a duras penas un hola,la habitación decente, limpieza de la habitación regular,las instalaciones super viejas cosa que sabia de antemano al ser económico, la comida es buena pero nada variada y muy poca opción, la playa es linda solo que no tenían suficientes camastros y hay mucha gente no del hotel que llega ahi , tiene lindos jardines y muy bonitas vistas pero lo dejan caer terriblemente con un poco de mantenimiento todo seria bueno, las albercas viejisimas sin mantenimiento y sucias ya que mucha gente se mete con ropa normal, en las areas de comida demasiadas moscas con un aparato creo se soluciona pero da un pesimo aspecto insalubre,la ropa de cama y toallas deberian de cambiarlas super viejas y percudidas. El hotel tiene potencial pero sin duda lo dejan caer cuando con detalles simples pueden hacerlo destacar. Les falta personal hay como 2 meseros por restaurante MIGUEL se llevo todo el crédito con la atención. La comida es buena (muy casera) pero un poco de mas variedad seria genial, los restaurantes son improvisados en el cielito lindo hasta cucarachos voladores si agregar que ponen muy pocas.mesas y tienes que esperar donde te comen los.mosquitos porque ni luz hay, ojo NO HAY AIRE ACONDICIONADO estan solo 2 ventiladores asi que te mueres de calor, eso si la cena estuvo muy buena pero me lleve super mala impresión. Repito tiene potencial para ser un buen hotel con un poco de mantenimiento. No volveria prefiero pagar mas y disfrutar
8
Dinora
4 nov 2025
·
Se alojó 7 noches
Rummet var rent, önskat att de rengjorde golvet oftare. Frukosten var bra.
Rummet var rent, önskat att de rengjorde golvet oftare. Frukosten var bra.
2
Veronica Gabriela
17 abr 2025
·
Se alojó 5 noches
Exijo solicito mi reembolso no estuve en el hotel me salí inmediatamente la habitación súper sucia pulgas humedad Pelos las colchas sucias un verdadero cochinero no deberían tener ese hotel en expidia levanté mi queja inmediatamente al hotel y sólo fueron buenos para decir solicité el reembolso a ustedes
Exijo solicito mi reembolso no estuve en el hotel me salí inmediatamente la habitación súper sucia pulgas humedad Pelos las colchas sucias un verdadero cochinero no deberían tener ese hotel en expidia levanté mi queja inmediatamente al hotel y sólo fueron buenos para decir solicité el reembolso a ustedes
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son básicas y anticuadas con paredes delgadas, colchones duros y problemas de mantenimiento recurrentes; el aire acondicionado y el agua caliente pueden ser inconsistentes, y algunos huéspedes recomiendan mejorar la categoría de la habitación para disfrutar de mejores vistas.
Reseñas de huéspedes relacionadas
8
Lisbeth
27 jul 2024
·
Se alojó 5 noches
Everything was pretty good at this property. Although it's an older building, it's kept pretty clean. My family and I loved the pools, and especially the private beach! We also loved the different food options, although they didn't have ice ream, which is something they need to add to their menu! Also, one thing that was not as pleasant was the mattress of the bed provided in our room for my husband and I, it was too hard and gave us an achy back. Good thing the bed my daughters used was ok.
Everything was pretty good at this property. Although it's an older building, it's kept pretty clean. My family and I loved the pools, and especially the private beach! We also loved the different food options, although they didn't have ice ream, which is something they need to add to their menu! Also, one thing that was not as pleasant was the mattress of the bed provided in our room for my husband and I, it was too hard and gave us an achy back. Good thing the bed my daughters used was ok.
2
Betty Pai Lin
31 dic 2024
·
Se alojó 3 noches
The ground in the hotel, all stairs and stones. Even the way for wheels, Especially in the rainy days, the ways are very slippery. I felt and twisted my ankle right away on the first day after checked in.. the hotels no elevator so I have to move to downstairs without window.. I tried to upgraded to ocean view room.. but there is shower rain that all the rain water coming into the room everywhere.. me and my daughter must stayed on the bed .. all my suitcases are staying in the water.. we tried to call front desk to help.. in the begging they said 5minutes, 10 minutes and right away… and then hanged up my call.. until after 3 hours, my daughter went to the front desk directly in the rain and asked them to do something to solve problems… finally they sent a cleaning lady came and used a mop to move the water on the room ground to hall way .. that’s it! Of course there still had some water under the bed and suitcases.. I’m not just complain about the old equipment (old shower head, old faucet…, ) the most important thing is no honest and slow services.. in my life, I travelled all of the world, it is the worst hotel I never been.. 😮💨I stayed two different hotels this time in Cancun.. the other one is perfect .. I never thought I had so such a bad experience with this hotel..
The ground in the hotel, all stairs and stones. Even the way for wheels, Especially in the rainy days, the ways are very slippery. I felt and twisted my ankle right away on the first day after checked in.. the hotels no elevator so I have to move to downstairs without window.. I tried to upgraded to ocean view room.. but there is shower rain that all the rain water coming into the room everywhere.. me and my daughter must stayed on the bed .. all my suitcases are staying in the water.. we tried to call front desk to help.. in the begging they said 5minutes, 10 minutes and right away… and then hanged up my call.. until after 3 hours, my daughter went to the front desk directly in the rain and asked them to do something to solve problems… finally they sent a cleaning lady came and used a mop to move the water on the room ground to hall way .. that’s it! Of course there still had some water under the bed and suitcases.. I’m not just complain about the old equipment (old shower head, old faucet…, ) the most important thing is no honest and slow services.. in my life, I travelled all of the world, it is the worst hotel I never been.. 😮💨I stayed two different hotels this time in Cancun.. the other one is perfect .. I never thought I had so such a bad experience with this hotel..
6
Candelaria
3 abr 2025
·
Se alojó 3 noches
En the pictures they show much better rooms then reality Mattress was hard I was expecting full size bed but they were twin Barroom need to be renew
En the pictures they show much better rooms then reality Mattress was hard I was expecting full size bed but they were twin Barroom need to be renew
6
Esteban
14 jul 2024
·
Se alojó 9 noches
The A/C wasn’t enough to cooldown the bedroom, they give you only one key impossible to get second one, in on the hand , buffet is very decent, but if you have a early tour they don’t let you take the minimum to get breakfast you are no allow to take food out of restaurant.
The A/C wasn’t enough to cooldown the bedroom, they give you only one key impossible to get second one, in on the hand , buffet is very decent, but if you have a early tour they don’t let you take the minimum to get breakfast you are no allow to take food out of restaurant.
8
Jill
27 abr 2025
·
Se alojó 4 noches
The beach a absolutely beautiful Soft sand, waves but no riptide. They work very hard to clean up the seaweed. The food is local Yucatan. If you're looking for gringo food rhis place isn't for you. But they do have hot dogs and pizza snack bars. It's very clean. Upgrade to the ocean view, well worth the money. The activities are fun. Remember that its not a 5 star and you will be please.
The beach a absolutely beautiful Soft sand, waves but no riptide. They work very hard to clean up the seaweed. The food is local Yucatan. If you're looking for gringo food rhis place isn't for you. But they do have hot dogs and pizza snack bars. It's very clean. Upgrade to the ocean view, well worth the money. The activities are fun. Remember that its not a 5 star and you will be please.
8
Cherokee
5 may 2025
·
Se alojó 5 noches
Good location, good food, friendly staff, our room was cleaned well every time we got cleaning service. Beautiful green landscape. Nice beach with plenty of lounge chairs for everyone. Smaller resort but we liked that about this place. Good for a laid back vacation. Just what we wanted. Keep in mind there is stairs throughout the resort and no elevator. Our room had a good working AC which was a plus for us. The entertainment was great!
Good location, good food, friendly staff, our room was cleaned well every time we got cleaning service. Beautiful green landscape. Nice beach with plenty of lounge chairs for everyone. Smaller resort but we liked that about this place. Good for a laid back vacation. Just what we wanted. Keep in mind there is stairs throughout the resort and no elevator. Our room had a good working AC which was a plus for us. The entertainment was great!
6
AMERICA
30 dic 2024
·
Se alojó 1 noche
En términos generales es aceptable, un detalle del cuarto que me dieron fue que tenía una fuga de un chorrito de agua constante.
En términos generales es aceptable, un detalle del cuarto que me dieron fue que tenía una fuga de un chorrito de agua constante.
2
OLa
10 may 2025
·
Se alojó 13 noches
If I could give zero stars, I would. My stay at Dos Playas by Faranda was the worst hotel experience of my life — and I’ve never felt so humiliated while traveling. From the moment we arrived, things were wrong: no one helped us with luggage after check-in. We climbed stairs in the dark because the hallway lights kept shutting off. Our room door barely closed, the bathroom reeked of sewage, and there was no fan or ventilation. My friend has allergies and struggled to breathe because of the strong sewer smell. There were no toiletries — not even shampoo. Just one towel per person, expected to be used for body, face, and hair. They didn’t even replace it daily. The pillow had a black stain. The closet was tiny, had only three hangers, no shelves, and worst of all — an open electrical breaker box inside it. The pool smelled horrible. The food was even worse: cold, bland, and the vegetables were often spoiled. Reception staff were shockingly rude. One night I lost my room key, and they refused to give me another, making me wait over 30 minutes outside while my friend slept inside. Worst of all — this was meant to be a birthday gift for my best friend. I planned it with love, and instead I felt ashamed and helpless. This hotel ruined everything. Do not stay here. It’s not just bad — it’s depressing, unsafe, and a total scam.
If I could give zero stars, I would. My stay at Dos Playas by Faranda was the worst hotel experience of my life — and I’ve never felt so humiliated while traveling. From the moment we arrived, things were wrong: no one helped us with luggage after check-in. We climbed stairs in the dark because the hallway lights kept shutting off. Our room door barely closed, the bathroom reeked of sewage, and there was no fan or ventilation. My friend has allergies and struggled to breathe because of the strong sewer smell. There were no toiletries — not even shampoo. Just one towel per person, expected to be used for body, face, and hair. They didn’t even replace it daily. The pillow had a black stain. The closet was tiny, had only three hangers, no shelves, and worst of all — an open electrical breaker box inside it. The pool smelled horrible. The food was even worse: cold, bland, and the vegetables were often spoiled. Reception staff were shockingly rude. One night I lost my room key, and they refused to give me another, making me wait over 30 minutes outside while my friend slept inside. Worst of all — this was meant to be a birthday gift for my best friend. I planned it with love, and instead I felt ashamed and helpless. This hotel ruined everything. Do not stay here. It’s not just bad — it’s depressing, unsafe, and a total scam.
8
Christopher M
3 may 2025
·
Se alojó 5 noches
Budget. Clean. Various problems with rooms however
Budget. Clean. Various problems with rooms however
8
Angelena
21 may 2025
·
Se alojó 3 noches
This property is highly affordable for couples and family with small children. All inclusive so drinks were endless and the food was okay. The food and meals were nothing too fancy but every night there was a theme to the meal. Lots of activities to do around the resort and the beach is walking distance with private seating just for dos playas people. Please tip these people! They do their best to serve the customers including the drunk hungry ones who wonder in last minute. The hotel room on the other hand was not the best. Me and my fiancés hotel room toilet constantly leaked and we woke up with a puddle in the bathroom every morning of our stay. The room also smelt of mildew but nothing too gross. The shower water is also Luke warm takes a moment to warm up in general but doesn’t get hot. We didn’t mind that since we were sun burnt and wanted nothing to do with hot water. Can’t say that’s everyone’s preference so make sure if you’re looking for somewhere that will give you the basic Cancún experience nothing over the top fancy you stay at dos playas Farandas. There is also wild peacocks and iguanas that wonder around the property they are domesticated peacocks please don’t feed them as the employees take care of them. Also bring an extension cord the hotel rooms have 1-2 outlets in the room itself max.
This property is highly affordable for couples and family with small children. All inclusive so drinks were endless and the food was okay. The food and meals were nothing too fancy but every night there was a theme to the meal. Lots of activities to do around the resort and the beach is walking distance with private seating just for dos playas people. Please tip these people! They do their best to serve the customers including the drunk hungry ones who wonder in last minute. The hotel room on the other hand was not the best. Me and my fiancés hotel room toilet constantly leaked and we woke up with a puddle in the bathroom every morning of our stay. The room also smelt of mildew but nothing too gross. The shower water is also Luke warm takes a moment to warm up in general but doesn’t get hot. We didn’t mind that since we were sun burnt and wanted nothing to do with hot water. Can’t say that’s everyone’s preference so make sure if you’re looking for somewhere that will give you the basic Cancún experience nothing over the top fancy you stay at dos playas Farandas. There is also wild peacocks and iguanas that wonder around the property they are domesticated peacocks please don’t feed them as the employees take care of them. Also bring an extension cord the hotel rooms have 1-2 outlets in the room itself max.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente elogiado por su amabilidad y atención, pero las quejas recurrentes señalan interacciones bruscas en la recepción, respuestas lentas y problemas ocasionales mal gestionados.
Reseñas de huéspedes relacionadas
8
Akshay
26 dic 2024
·
Se alojó 7 noches
This hotel is located on the northern side of the hotel zone. Access to the beach is convenient, with views of Isla Mujeres. The hotel is right next to the Ultramar ferry that leaves for Isla Mujeres from a pier on Playa Tortugas. This is not the most upscale hotel in this area, but we thought we got more of a local feel staying at this hotel (compared to the other typical US hotel chain names) especially in their food menu. Unlike many hotels in the hotel zone that looked like maximizing the number of rooms in tall buildings, this hotel has smaller sized buildings (2-3 floors) with plenty of open space, including five pools which our child loved. The smaller scale of the number of rooms and fellow guests, and plenty of open spaces meant that we felt comfortable letting our child explore the premises more independently, which was nice. There were also plenty of iguanas and peacocks nonchalantly walking around on the property. The staff is very friendly.
This hotel is located on the northern side of the hotel zone. Access to the beach is convenient, with views of Isla Mujeres. The hotel is right next to the Ultramar ferry that leaves for Isla Mujeres from a pier on Playa Tortugas. This is not the most upscale hotel in this area, but we thought we got more of a local feel staying at this hotel (compared to the other typical US hotel chain names) especially in their food menu. Unlike many hotels in the hotel zone that looked like maximizing the number of rooms in tall buildings, this hotel has smaller sized buildings (2-3 floors) with plenty of open space, including five pools which our child loved. The smaller scale of the number of rooms and fellow guests, and plenty of open spaces meant that we felt comfortable letting our child explore the premises more independently, which was nice. There were also plenty of iguanas and peacocks nonchalantly walking around on the property. The staff is very friendly.
4
asier
12 ene 2026
·
Se alojó 3 noches
Terrible experience, my wife's headphones were stolen from the room. We talked with the receptionist, even showed her that they were somewhere in the city (probably the maid's home) through the "Find" app. She basically shrugged and told us it wasn't their problem. The food is not good either, even for an all included. Avoid.
Terrible experience, my wife's headphones were stolen from the room. We talked with the receptionist, even showed her that they were somewhere in the city (probably the maid's home) through the "Find" app. She basically shrugged and told us it wasn't their problem. The food is not good either, even for an all included. Avoid.
2
OLa
10 may 2025
·
Se alojó 13 noches
If I could give zero stars, I would. My stay at Dos Playas by Faranda was the worst hotel experience of my life — and I’ve never felt so humiliated while traveling. From the moment we arrived, things were wrong: no one helped us with luggage after check-in. We climbed stairs in the dark because the hallway lights kept shutting off. Our room door barely closed, the bathroom reeked of sewage, and there was no fan or ventilation. My friend has allergies and struggled to breathe because of the strong sewer smell. There were no toiletries — not even shampoo. Just one towel per person, expected to be used for body, face, and hair. They didn’t even replace it daily. The pillow had a black stain. The closet was tiny, had only three hangers, no shelves, and worst of all — an open electrical breaker box inside it. The pool smelled horrible. The food was even worse: cold, bland, and the vegetables were often spoiled. Reception staff were shockingly rude. One night I lost my room key, and they refused to give me another, making me wait over 30 minutes outside while my friend slept inside. Worst of all — this was meant to be a birthday gift for my best friend. I planned it with love, and instead I felt ashamed and helpless. This hotel ruined everything. Do not stay here. It’s not just bad — it’s depressing, unsafe, and a total scam.
If I could give zero stars, I would. My stay at Dos Playas by Faranda was the worst hotel experience of my life — and I’ve never felt so humiliated while traveling. From the moment we arrived, things were wrong: no one helped us with luggage after check-in. We climbed stairs in the dark because the hallway lights kept shutting off. Our room door barely closed, the bathroom reeked of sewage, and there was no fan or ventilation. My friend has allergies and struggled to breathe because of the strong sewer smell. There were no toiletries — not even shampoo. Just one towel per person, expected to be used for body, face, and hair. They didn’t even replace it daily. The pillow had a black stain. The closet was tiny, had only three hangers, no shelves, and worst of all — an open electrical breaker box inside it. The pool smelled horrible. The food was even worse: cold, bland, and the vegetables were often spoiled. Reception staff were shockingly rude. One night I lost my room key, and they refused to give me another, making me wait over 30 minutes outside while my friend slept inside. Worst of all — this was meant to be a birthday gift for my best friend. I planned it with love, and instead I felt ashamed and helpless. This hotel ruined everything. Do not stay here. It’s not just bad — it’s depressing, unsafe, and a total scam.
2
Tyler
26 feb 2024
·
Upon arriving to Dos Playas the staff was friendly helpful and caring. It was to our utter surprise when things took a turn toward the opposite direction. We arrived to our room and our safe was not working along with the outlets coming out of the wall and there being a whole in the drawer. None the less it wasn’t that bothersome until one of the maid staff stole $145 from our drawer because our safe was not working. When we made the complaint immediately the hotel staff said we should have made a written complaint about the safe and that “they haven’t had problems with THAT maid”. Our verbal complaint about the safe and them taking down our room number was not enough and even after we wrote the complaint about stolen money they still did not fix the safe. The hotel manager stated they only cover things that are in the safe and not in the room. The room was not clean which was strange to have stains on our bedding after the house keepers cleaned the room. When it was the end of our trip and we were checking out that day we got food in the morning before the check out time and we came back 30 min early to find out we were locked out of our room. We had to go to the staff to be able to unlock our room which took prompting and showing them the time multiple times to give us access to our room to grab our stuff. Overall, this hotel made our vacation not so good, stressful, and unpleasant.
Upon arriving to Dos Playas the staff was friendly helpful and caring. It was to our utter surprise when things took a turn toward the opposite direction. We arrived to our room and our safe was not working along with the outlets coming out of the wall and there being a whole in the drawer. None the less it wasn’t that bothersome until one of the maid staff stole $145 from our drawer because our safe was not working. When we made the complaint immediately the hotel staff said we should have made a written complaint about the safe and that “they haven’t had problems with THAT maid”. Our verbal complaint about the safe and them taking down our room number was not enough and even after we wrote the complaint about stolen money they still did not fix the safe. The hotel manager stated they only cover things that are in the safe and not in the room. The room was not clean which was strange to have stains on our bedding after the house keepers cleaned the room. When it was the end of our trip and we were checking out that day we got food in the morning before the check out time and we came back 30 min early to find out we were locked out of our room. We had to go to the staff to be able to unlock our room which took prompting and showing them the time multiple times to give us access to our room to grab our stuff. Overall, this hotel made our vacation not so good, stressful, and unpleasant.
10
Paul
8 jun 2025
·
Se alojó 5 noches
The staff were wonderful
The staff were wonderful
8
ken
21 dic 2024
·
Siri front desk ruined my checkout. He wanted to charge me for not having my bracelet. I had cut it off the night before because we don’t need it anymore since I was checking out early morning next day. They don’t tell you at checkin to keep it until checkout. Suri should be executed by a cartel. All the other hotel staff were friendly and hard working. Good value budget friendly all inclusive hotel. Good food. Clean room , shower, and comfortable bed. It’s not a five star hotel so don’t expect perfect everything. There are stairs on wall, rusted lamps, and broken outlets. Entertainment by the pool and every night. I had to pay for two rooms for my adult kids who came along so this budget all inclusive hotel with two rooms was a bargain.
Siri front desk ruined my checkout. He wanted to charge me for not having my bracelet. I had cut it off the night before because we don’t need it anymore since I was checking out early morning next day. They don’t tell you at checkin to keep it until checkout. Suri should be executed by a cartel. All the other hotel staff were friendly and hard working. Good value budget friendly all inclusive hotel. Good food. Clean room , shower, and comfortable bed. It’s not a five star hotel so don’t expect perfect everything. There are stairs on wall, rusted lamps, and broken outlets. Entertainment by the pool and every night. I had to pay for two rooms for my adult kids who came along so this budget all inclusive hotel with two rooms was a bargain.
6
Marissa
3 dic 2024
·
Se alojó 4 noches
Upon arrival we found out that we indeed not only owe the balance we were under the impression of paying but that we had to pay more by $175 dollars. We went ahead with the check in and everyone here is very accommodating. The service is very friendly, food was good and the accesses here are wonderful. I would come here again, but through a different app so I wouldn’t be surprised with extra fees later.
Upon arrival we found out that we indeed not only owe the balance we were under the impression of paying but that we had to pay more by $175 dollars. We went ahead with the check in and everyone here is very accommodating. The service is very friendly, food was good and the accesses here are wonderful. I would come here again, but through a different app so I wouldn’t be surprised with extra fees later.
8
ADRIANA MAGALY RAMOS
15 ago 2024
·
Se alojó 4 noches
El hotel va acorde al precio, lo que mas nos gusto fue su playa, tiene 3 accesos, nosotros siempre ibamos al ultimo, la playa es como una alberca para los peques, no tiene oleaje fuerte y es muy bajita, lo que no nos gusto es que nadie del personal nos atendio de buena manera, nadie contestaba el buenos dias, buenas tardes, ni el gracias... me toco en las pizzas estar esperando a que el se;or terminara de hablar por telefono, me fue muy incomodo tener que interrumpirlo para pedirle mi pizza, el tampoco se digno a preguntarme nada o en interrumpir su llamada unos segundos, me hizo sentir que yo estaba mal en ir a "molestar", muchos de los del bar igual atendian sin ganas, y se molestaban de que llevemos los vasos con algo de arena, como no van a tener arena si estamos en playa?, en el buffet igual nadie que nos acercara una servilleta o unos cubiertos, los platos sucios duraban mucho en la mesa, el hotel tiene potencial, es muy tranquilo, su playa es bella, pero sin duda se ve como si los empleados no fueran felices trabajando ahi, hemos visitado distintos hoteles y en todos nos saludan y nos atienden con una sonrisa y muy efusivos, muy contentos, vimos todo lo contrario aqui, lo que me da a pensar que es algo que viene de mas arriba, no precisamente de cada uno de los empleados, no digo que no volveriamos pues la pasamos bien en la habitacion, playa y albercas, fuera de estar viendo caras cuando pediamos una bebida o un omelette, el hotel es bueno, solo si mejorar la actitud
El hotel va acorde al precio, lo que mas nos gusto fue su playa, tiene 3 accesos, nosotros siempre ibamos al ultimo, la playa es como una alberca para los peques, no tiene oleaje fuerte y es muy bajita, lo que no nos gusto es que nadie del personal nos atendio de buena manera, nadie contestaba el buenos dias, buenas tardes, ni el gracias... me toco en las pizzas estar esperando a que el se;or terminara de hablar por telefono, me fue muy incomodo tener que interrumpirlo para pedirle mi pizza, el tampoco se digno a preguntarme nada o en interrumpir su llamada unos segundos, me hizo sentir que yo estaba mal en ir a "molestar", muchos de los del bar igual atendian sin ganas, y se molestaban de que llevemos los vasos con algo de arena, como no van a tener arena si estamos en playa?, en el buffet igual nadie que nos acercara una servilleta o unos cubiertos, los platos sucios duraban mucho en la mesa, el hotel tiene potencial, es muy tranquilo, su playa es bella, pero sin duda se ve como si los empleados no fueran felices trabajando ahi, hemos visitado distintos hoteles y en todos nos saludan y nos atienden con una sonrisa y muy efusivos, muy contentos, vimos todo lo contrario aqui, lo que me da a pensar que es algo que viene de mas arriba, no precisamente de cada uno de los empleados, no digo que no volveriamos pues la pasamos bien en la habitacion, playa y albercas, fuera de estar viendo caras cuando pediamos una bebida o un omelette, el hotel es bueno, solo si mejorar la actitud
8
Jorge
27 may 2025
·
Se alojó 3 noches
Esta bien, me gusto la comida y bebida, la ubicacion, la playa bien, un poco vieja propiedad. Lo que falta es el.personal mas amable, algunos con una cara de pocps amigos
Esta bien, me gusto la comida y bebida, la ubicacion, la playa bien, un poco vieja propiedad. Lo que falta es el.personal mas amable, algunos con una cara de pocps amigos
8
Jordan
24 ene 2025
·
Se alojó 5 noches
The staff at Dos Playas were exceptional! Everyone was really nice and accommodating, from the front desk staff to the servers. Guadalupe and Luis were particularly great servers, and they made our stay all the more enjoyable! The beach area is great, and it is easy to access excursions from this hotel. The buffet was great every day, from breakfast to dinner. There are also pretty good snack options on-site, like pizza and burgers. There is entertainment in the nighttime, which was enjoyable. You can walk to Coco Bongo from here in about 40 minutes. The hotel does appear to be a little older. The room will not be the best you've ever stayed in, and some sections of the resort could use a little physical love. If you're more interested in a great and picturesque room, this resort probably isn't for you. If you're more interested in the beach, excursions, and exploring Cancun, this resort will allow you to do that at an affordable price. There were tons of families vacationing at this resort while we were there, and they seemed to be having a great time! I think people of all ages can enjoy themselves here. The staff, including maintenance and cleaners, were very receptive to our requests, and they were very prompt. The highlights of this resort were the staff, the beach, and the buffet.
The staff at Dos Playas were exceptional! Everyone was really nice and accommodating, from the front desk staff to the servers. Guadalupe and Luis were particularly great servers, and they made our stay all the more enjoyable! The beach area is great, and it is easy to access excursions from this hotel. The buffet was great every day, from breakfast to dinner. There are also pretty good snack options on-site, like pizza and burgers. There is entertainment in the nighttime, which was enjoyable. You can walk to Coco Bongo from here in about 40 minutes. The hotel does appear to be a little older. The room will not be the best you've ever stayed in, and some sections of the resort could use a little physical love. If you're more interested in a great and picturesque room, this resort probably isn't for you. If you're more interested in the beach, excursions, and exploring Cancun, this resort will allow you to do that at an affordable price. There were tons of families vacationing at this resort while we were there, and they seemed to be having a great time! I think people of all ages can enjoy themselves here. The staff, including maintenance and cleaners, were very receptive to our requests, and they were very prompt. The highlights of this resort were the staff, the beach, and the buffet.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación conveniente frente a la playa cerca del transbordador Ultramar a Isla Mujeres y de las paradas de autobús, lo que facilita moverse por la zona; el área se siente generalmente segura y familiar.
Reseñas de huéspedes relacionadas
8
JORGE
5 nov 2025
·
Se alojó 2 noches
Good location for us
Good location for us
8
Akshay
26 dic 2024
·
Se alojó 7 noches
This hotel is located on the northern side of the hotel zone. Access to the beach is convenient, with views of Isla Mujeres. The hotel is right next to the Ultramar ferry that leaves for Isla Mujeres from a pier on Playa Tortugas. This is not the most upscale hotel in this area, but we thought we got more of a local feel staying at this hotel (compared to the other typical US hotel chain names) especially in their food menu. Unlike many hotels in the hotel zone that looked like maximizing the number of rooms in tall buildings, this hotel has smaller sized buildings (2-3 floors) with plenty of open space, including five pools which our child loved. The smaller scale of the number of rooms and fellow guests, and plenty of open spaces meant that we felt comfortable letting our child explore the premises more independently, which was nice. There were also plenty of iguanas and peacocks nonchalantly walking around on the property. The staff is very friendly.
This hotel is located on the northern side of the hotel zone. Access to the beach is convenient, with views of Isla Mujeres. The hotel is right next to the Ultramar ferry that leaves for Isla Mujeres from a pier on Playa Tortugas. This is not the most upscale hotel in this area, but we thought we got more of a local feel staying at this hotel (compared to the other typical US hotel chain names) especially in their food menu. Unlike many hotels in the hotel zone that looked like maximizing the number of rooms in tall buildings, this hotel has smaller sized buildings (2-3 floors) with plenty of open space, including five pools which our child loved. The smaller scale of the number of rooms and fellow guests, and plenty of open spaces meant that we felt comfortable letting our child explore the premises more independently, which was nice. There were also plenty of iguanas and peacocks nonchalantly walking around on the property. The staff is very friendly.
10
joan
8 ene 2023
·
Se alojó 1 noche
Not overly pretentious and had all we were looking for. Friendly staff but unassuming lobby. It seems attention was for the other area. Our room overlooked the beach . 3001- nice enough room but basic.
Not overly pretentious and had all we were looking for. Friendly staff but unassuming lobby. It seems attention was for the other area. Our room overlooked the beach . 3001- nice enough room but basic.
10
Marysol
7 sept 2024
·
Se alojó 3 noches
Traveled with small children, clean property. Loved the beach access.
Traveled with small children, clean property. Loved the beach access.
8
Cherokee
5 may 2025
·
Se alojó 5 noches
Good location, good food, friendly staff, our room was cleaned well every time we got cleaning service. Beautiful green landscape. Nice beach with plenty of lounge chairs for everyone. Smaller resort but we liked that about this place. Good for a laid back vacation. Just what we wanted. Keep in mind there is stairs throughout the resort and no elevator. Our room had a good working AC which was a plus for us. The entertainment was great!
Good location, good food, friendly staff, our room was cleaned well every time we got cleaning service. Beautiful green landscape. Nice beach with plenty of lounge chairs for everyone. Smaller resort but we liked that about this place. Good for a laid back vacation. Just what we wanted. Keep in mind there is stairs throughout the resort and no elevator. Our room had a good working AC which was a plus for us. The entertainment was great!
10
Anani Abigail
8 oct 2024
·
Se alojó 3 noches
Muy cómodo, rústico y mucha vegetacion
Muy cómodo, rústico y mucha vegetacion
8
Juliana
8 ene 2023
·
Se alojó 9 noches
O Hotel tem um bom custo benefício! A localização é perfeita, pois fica bem pertinho da saída do ferry para a Isla Mujeres. A praia é ok,mas é melhor pegar praia no hotel do lado o RIU. Dado o preço é excelente. Recomendo!
O Hotel tem um bom custo benefício! A localização é perfeita, pois fica bem pertinho da saída do ferry para a Isla Mujeres. A praia é ok,mas é melhor pegar praia no hotel do lado o RIU. Dado o preço é excelente. Recomendo!
8
MARIA DE LA PAZ
12 may 2024
·
Se alojó 3 noches
Bonita playa
Bonita playa
8
Norman
25 mar 2025
·
Se alojó 4 noches
Nice place nice people nice service pretty good location
Nice place nice people nice service pretty good location
8
larry joseph
17 feb 2025
·
Se alojó 14 noches
The location is great, rooms are clean, staff is friendly and helpful. Loved the walking trail. Resort is small so easy to get around and food was good with options for eating throughout the day. Staff goes to a lot of effort to give you a real taste of Mexico
The location is great, rooms are clean, staff is friendly and helpful. Loved the walking trail. Resort is small so easy to get around and food was good with options for eating throughout the day. Staff goes to a lot of effort to give you a real taste of Mexico
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Hay buffets y aperitivos disponibles con algunas opciones temáticas o variadas, pero muchas reseñas encuentran que la comida y las bebidas son repetitivas o de baja calidad, y que el servicio o la disponibilidad pueden ser desiguales.
Reseñas de huéspedes relacionadas
6
Francis
20 feb 2025
·
Se alojó 3 noches
Not the best, not the worst. Food is awful though. Shootout to the front desk service.
Not the best, not the worst. Food is awful though. Shootout to the front desk service.
4
Maryam
16 abr 2025
·
Se alojó 7 noches
The staff are very rude! The food was not so good not a lot of variety given to choose from. The resort is very small, small beech.
The staff are very rude! The food was not so good not a lot of variety given to choose from. The resort is very small, small beech.
4
Frederick William
14 ene 2025
·
Se alojó 5 noches
Property is very old . Dining was not good. My daughter got food poisoning the second day . Walk in clinic and pharmacy is right next door. Only two bottles of water in room no other beverages included in frig. Buffet was very limited and other restaurant was Mexican and was very bad quality. Bathrooms near buffet smelled terrible. Have been to Cancun over 10 times and this place was the worst by far. Would not recommend .
Property is very old . Dining was not good. My daughter got food poisoning the second day . Walk in clinic and pharmacy is right next door. Only two bottles of water in room no other beverages included in frig. Buffet was very limited and other restaurant was Mexican and was very bad quality. Bathrooms near buffet smelled terrible. Have been to Cancun over 10 times and this place was the worst by far. Would not recommend .
8
Cherokee
5 may 2025
·
Se alojó 5 noches
Good location, good food, friendly staff, our room was cleaned well every time we got cleaning service. Beautiful green landscape. Nice beach with plenty of lounge chairs for everyone. Smaller resort but we liked that about this place. Good for a laid back vacation. Just what we wanted. Keep in mind there is stairs throughout the resort and no elevator. Our room had a good working AC which was a plus for us. The entertainment was great!
Good location, good food, friendly staff, our room was cleaned well every time we got cleaning service. Beautiful green landscape. Nice beach with plenty of lounge chairs for everyone. Smaller resort but we liked that about this place. Good for a laid back vacation. Just what we wanted. Keep in mind there is stairs throughout the resort and no elevator. Our room had a good working AC which was a plus for us. The entertainment was great!
8
Guadalupe
23 nov 2024
·
Se alojó 6 noches
I like the buffet every day they have different menus.
I like the buffet every day they have different menus.
8
Jose E. Martinez
16 abr 2025
·
Se alojó 6 noches
Es muy buena opción de un todo incluido si no vas estar siempre en el hotel o el presupuesto es poco, esta en playa Tortuga y es muy bella, limpia y con poco oleaje, las piscinas son de agua fría, la comida es buena, sugiero tener mas opciones para niños en el bufett!
Es muy buena opción de un todo incluido si no vas estar siempre en el hotel o el presupuesto es poco, esta en playa Tortuga y es muy bella, limpia y con poco oleaje, las piscinas son de agua fría, la comida es buena, sugiero tener mas opciones para niños en el bufett!
4
Belinda
27 jun 2024
·
Se alojó 3 noches
The food was mediocre. The snack menu was the same EVERYDAY.
The food was mediocre. The snack menu was the same EVERYDAY.
4
Jerra
14 abr 2025
·
Se alojó 3 noches
Very little dining options and hardly ever had a waiter come to our table to offer drinks. Rooms were clean but water temp was cold and shower faucet in poor condition. The peacocks and iguans roaming around the property were the highlight of the trip for me. Ok for the price I suppose.
Very little dining options and hardly ever had a waiter come to our table to offer drinks. Rooms were clean but water temp was cold and shower faucet in poor condition. The peacocks and iguans roaming around the property were the highlight of the trip for me. Ok for the price I suppose.
10
Miguel
12 ene 2025
·
Se alojó 1 noche
The food was delicious, in specific, the sushi. La comida estuvo rica, especialmente el sushi. The whiskey drinks were generously served. Los tragos de whiskey estuvieron muy bien servidos.
The food was delicious, in specific, the sushi. La comida estuvo rica, especialmente el sushi. The whiskey drinks were generously served. Los tragos de whiskey estuvieron muy bien servidos.
8
Chris
15 jun 2024
·
Se alojó 8 noches
Variety of foods was great
Variety of foods was great
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Yurixie
29 jun 2026
·
Se alojó 4 noches
La habitación cómoda y limpia, algo que nos encantó es que contaba con un pequeño frigobar, el internet súper rápido, ya que en la mayoría de los hoteles es lento acá fue todo lo contrario, la playa está muy bien aunque es poco el espacio por que el hotel es pequeño. Al lado del Ferry así que súper cómodo para viajar a isla mujeres.
La habitación cómoda y limpia, algo que nos encantó es que contaba con un pequeño frigobar, el internet súper rápido, ya que en la mayoría de los hoteles es lento acá fue todo lo contrario, la playa está muy bien aunque es poco el espacio por que el hotel es pequeño. Al lado del Ferry así que súper cómodo para viajar a isla mujeres.
10
Hildegard
18 may 2026
·
Se alojó 3 noches
Desde que llegamos nos dieron pulseras para disfrutar el lugar aún cuando el check in era hasta las 3 de la tarde y lo mismo a la salida la pulsera la entregas hasta que sales aún cuando la habitación la entregas a las 12. Ellos te guardan las maletas. Una linda playa y está al lado de la parada de Ado en playa tortugas y ahí también hay una estación de ferrys y catamaranes para cruzar a Isla Mujeres. Tiene 4 albercas y camastros tanto en las playas como en las albercas.
Desde que llegamos nos dieron pulseras para disfrutar el lugar aún cuando el check in era hasta las 3 de la tarde y lo mismo a la salida la pulsera la entregas hasta que sales aún cuando la habitación la entregas a las 12. Ellos te guardan las maletas. Una linda playa y está al lado de la parada de Ado en playa tortugas y ahí también hay una estación de ferrys y catamaranes para cruzar a Isla Mujeres. Tiene 4 albercas y camastros tanto en las playas como en las albercas.
10
Joaquin
17 may 2026
·
Se alojó 2 noches
A las habitaciones les falta mantenimiento, la higiene en la parte de los camastros deja mucho que desear el servicio de restaurante y bar excelente
A las habitaciones les falta mantenimiento, la higiene en la parte de los camastros deja mucho que desear el servicio de restaurante y bar excelente
10
Jackelin Andrea
6 mar 2026
·
Se alojó 3 noches
Muy buena vista
Muy buena vista
6
Ireri victoria
5 ene 2026
·
Se alojó 3 noches
Las habilidades
Las habilidades
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 22:00
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: NO DATA
- 2026-09-19: 77.04713873062133USD
- 2026-09-20: 76.93995223693847USD
- 2026-09-21: 76.93995223693847USD
- 2026-09-22: 76.74805171813965USD
- 2026-09-23: 77.65179351425171USD
- 2026-09-24: 77.65179351425171USD
- 2026-09-25: 76.97627075881958USD
- 2026-09-26: 77.92608724594116USD
- 2026-09-27: 77.71175804748535USD
- 2026-09-28: 77.92608724594116USD
- 2026-09-29: 77.92608724594116USD
- 2026-09-30: 77.92608724594116USD
- 2026-10-01: 71.93067171974181USD
- 2026-10-02: 71.92741382484435USD
- 2026-10-03: 71.93067171974181USD
- 2026-10-04: 70.94736547431945USD
- 2026-10-05: 71.93067171974181USD
- 2026-10-06: 71.93067171974181USD
- 2026-10-07: 70.94736547431945USD
- 2026-10-08: 71.93067171974181USD
- 2026-10-09: 71.93067171974181USD
- 2026-10-10: 71.93067171974181USD
- 2026-10-11: 71.93067171974181USD
- 2026-10-12: 71.93067171974181USD
- 2026-10-13: 71.93067171974181USD
- 2026-10-14: 71.93067171974181USD
- 2026-10-15: 71.93067171974181USD
- 2026-10-16: 71.92741382484435USD
- 2026-10-17: 71.92741382484435USD
- 2026-10-18: 71.93067171974181USD
- 2026-10-19: 72.04806978721618USD
- 2026-10-20: 72.04806978721618USD
- 2026-10-21: 72.04806978721618USD
- 2026-10-22: 72.85538402481079USD
- 2026-10-23: 72.92902383460998USD
- 2026-10-24: 71.92741382484435USD
- 2026-10-25: 71.93067171974181USD
- 2026-10-26: 72.04806978721618USD
- 2026-10-27: 72.04806978721618USD
- 2026-10-28: 71.93067171974181USD
- 2026-10-29: 71.93067171974181USD
- 2026-10-30: 72.04806978721618USD
- 2026-10-31: 72.04806978721618USD
- 2026-11-01: 71.92741382484435USD
- 2026-11-02: 72.85538402481079USD
- 2026-11-03: 72.04806978721618USD
- 2026-11-04: 72.8148223575592USD
- 2026-11-05: 72.85538402481079USD
- 2026-11-06: 71.93067171974181USD
- 2026-11-07: 71.93067171974181USD
- 2026-11-08: 179.27987185516355USD
- 2026-11-09: 88.9236369392395USD
- 2026-11-10: 77.92608724594116USD
- 2026-11-11: 77.92608724594116USD
- 2026-11-12: 79.00683257369995USD
- 2026-11-13: 77.64051349105834USD
- 2026-11-14: 78.05457266540527USD
- 2026-11-15: 78.05457266540527USD
- 2026-11-16: 77.92608724594116USD
- 2026-11-17: 79.09570654525756USD
- 2026-11-18: 86.28348970947265USD
Si tienes previsto llegar después de las 22:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- No se garantiza la disponibilidad de habitaciones sin ruidos.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Se ofrece alojamiento gratuito a un máximo de 2 menores de hasta 6 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Este alojamiento no acepta mascotas ni perros guía.
- Desayuno tipo bufé: 165 MXN por adulto y 100 MXN por menor (precio aproximado)
- El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Mostrador turístico
Pistas de tenis
Servicio de limpieza
Actividades
Piscina
Pistas de tenis
Jardín
Playa (cercana)
Karaoke
Zona de juegos
Piscina infantil
Piscina al aire libre
Música en directo
Evening Entertainment
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito
Servicios
Mostrador turístico
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Consigna de equipajes
Zona para fumadores
24-Hour Front Desk
Bingo
Concierge Services
General
Restaurante
Servicio de masajes
Spa y centro de bienestar
Bar en la piscina
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli