Name: Hotel New Otani Makuhari
Address: Mihama-ku Hibino 2-120-3, Makuhari, Chiba, Japan, Chiba, Chiba Prefecture, Japan
Rating: 8.43

Guest reviews

8.4

Very good

Based on 1,446 verified reviews

Who stays here?

Business

44%

Couple

10%

Family

28%

Group

10%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

At Hotel New Otani Makuhari, travellers consistently highlight friendly, professional service and a convenient location near Makuhari Messe and the station, while noting spacious rooms that feel dated, occasional noise or weak air conditioning, and good cleanliness with rare lapses.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Adam

1 Apr 2026

·

Stayed 1 night

A well appointed hotel with excellent staff

8

Lai

12 Mar 2026

·

Stayed 1 night

..

10

Tommy

25 Feb 2026

·

Stayed 1 night

Great customer service and very large room. Breakfast was one of the best I’ve had, and been traveling to Japan for 40+ years.

10

Rachael

18 Jan 2026

·

Stayed 3 nights

Lovely hotel which is well positioned to local convention centre. Staff were polite and helpful. Amenities were well provided for also.

8

Vera neide

1 Jan 2026

·

Stayed 1 night

Hi recommend this hotel for a short stay for its convenient location. I love the hot bath and pool. But very disappointed when I booked last time without being advised that once I week they closed the amenities for reasons I don’t know what. I stay in without access to the bath or the pool. And even apologise for my disappointment. Well

Mihama-ku Hibino 2-120-3, Makuhari, Chiba, Japan

Location

Located in Makuhari, a neighborhood in Chiba, Hotel New Otani Makuhari is near a train station and on the boardwalk/promenade. Mitsui Outlet Park Makuhari and AeonMall Makuhari New City are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Makuharikaihin Prefectural Park and Makuhari Beach. Check out an event or a game at Makuhari Messe, and consider making time for Tokyo Disney Resort®, a top attraction not to be missed.

More location info

Property policies

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

FAQs

Yes, complimentary parking is available on-site at the hotel.

An on-site breakfast is available, though specific serving hours and costs are not detailed.

Check-in is from 15:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request.

The hotel offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

The hotel is located in Makuhari, Chiba, near a train station and the boardwalk. It is close to Mitsui Outlet Park Makuhari, AeonMall Makuhari New City, and Makuhari Messe, with easy access to Tokyo Disney Resort® and natural attractions like Makuharikaihin Prefectural Park and Makuhari Beach.

Yes, the hotel features both indoor and outdoor pools, including an outdoor heated pool. The operational hours are not specified.

Yes, children are welcome at the hotel, and there is no minimum age for children to stay for free.

Hotel New Otani Makuhari

Amenities

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