Carlton George Hotel

Went in early to drop our bags off and got offered an early check in for £10. Nice and clean but not a great view from the executive rooms. Apparently the club rooms have a. better view. Made use of the lounge for a wee snack and some soft drinks before heading out into Glasgow. We'd booked drinks in the lounge from 1700-1930 so headed back for then. There was an assortment of drinks and snacks available and you just help yourself to whatever you want. Breakfast was excellent, and check out was simple with them offerimng to keep our bags until we were heading to the station to go home again. We will no doubt be back.

Very comfortable and relaxing stay, surprisingly quiet given the location. Only one lift was working but didnt cause too much hassle- overall very happy.

Book an executive room with lounge access. We had complimentary afternoon tea in the lounge and in the evening we had a couple of hours in the lounge with complimentary drinks & snacks!! Excellent value.

Got a good deal on this but did not know access to VIP lounge restricted and was at time when we were at theatre. No flexibility on check in unless you pay. Staff friendly and helpful, clean and restaurant looked nice although we didn’t get to use it.

Great location but what a nightmare if you are driving to get any close with a car to drop off or pick up luggage. ULEZ is a ridiculous SNP council strategy that does nothing for business.

This hotel is very conveniently located to the Queen trainstation. The front staff were extremely friendly and helpful. A big Thank You to Stephen for helping us book our tour. It worked out great. The 7 floor restaurant called Windows was a great place to eat and see the rooftops of Glascow. Would highly recommend this hotel.

Lovely hotel only a 2 minute walk from Queen Street Station. Room was spacious and comfortable, with a free mini bar. Easy access to shops and restaurants and the hotel has a roof top bar and restaurant which offer views across the city on a nice day

Older Hotel needing some renovation. No car park on premises. Long walk with luggage from public car park

Firstly the good points -without exception the hotel’s team were very customer focussed and welcoming. Everyone smiles and service was excellent. It is very central in Glasgow - 10 mins max walk from Glasgow Central and beside Queen Street stn. Now for the minuses - there is no lounge nor bar that residents can go to to relax unless you’ve got an exec or club room, where there is access to an exec lounge that closes at 22:30 and has restricted access in the evening (can book either an early or late slot). There are no lounge facilities for those in std rooms. We had an exec room booked - we were given 502 - it was so dowdy, torn wallpaper, noisy leaking tap (we do wonder if it was exec) - we asked to be moved and were given 409 which we think was club - it was in a different league to 502 but still very tired, torn wallpaper around the air con control, old furniture, thin towels and pillows - not the exec experience we’ve had elsewhere.

We loved the location of the CG. It made exploring Glasgow easy and fun! We loved the morning breakfast in the top floor dining room. Unfortunately the same cannot be said for the dinner. Options were limited and so so in taste. Having only one of two elevators running was a source of frustration at times. But our main issue was the temperature in our room. It was a sauna that made it unbearable and we could not find a way to adjust it and the windows would not open. No need for that kind of room temperature!!! Sleeping in it was difficult and other guests complained to us of the same issue so it wasn’t just our room.

I had to pick hairs out of the bath before I could run a bath for myself, not pleasant. I then discovered I had three itchy bites the next day, which I can only assume were bed bugs. I emailed the hotel straight away and they didn’t even bother replying.

Friendly staff, clean rooms!

We had a mostly lovely stay at the Carlton George! The location is absolutely perfect - about 50 metres (or less) from Buchanan Street subway, a 10 minute walk to Buchanan Street Bus Station, and right in the heart of the city. We didn’t get the chance to try the restaurant at the top, but it looked popular. Reception was very friendly and helpful, The complimentary bar was brilliant, and the room spacious and comfortable (although a bit dated). The downsides were the following: there was hair on the bathroom tiles and in the shower from the previous guests and the flush on the toilet is terrible, even flushing a small amount of toilet paper can sometimes require 2-3 flushes. Additionally, and most importantly, it seems like wall tiles have been used as floor tiles for the bathroom - this, in effect, makes them very, very slippery, even without water being on them. Both myself and my friend slipped over in the bathroom whilst the floor was dry, because the tiles had no grip to them like standard floor tiles. I strongly recommend that the tiles in the bathrooms be replaced with tiles that are approved for bathroom floor use, as it is currently quite dangerous.

Room was spotless

Clean room and staff were brilliant, friendly and helpful

The bathroom had a pungent smell that even with air freshener couldn’t remove. The blanket cover appeared to have not been changed.

Excellent hotel. Very clean and very central. Would defo stay again. Thank You

Great hotel, safe and clean, complimentary mini bar.

The hotel was great, other than it was quite dusty. I’m allergic to dust and as soon as i walked in i started sneezing:( Other than that, perfect stay!

Great central location. Very clean and spacious room. Comfy bed. Club lounge was very good. Service was amazing .

Lighting in room dismal,even with all 6 appliances on. Not bright enough to read. Tv-28 screen at the opposite side of the room, struggle to hear and see it. Would have been better mounted on the wall at the toilet door. Carpet torn behind the lamp and bed should have been repaired. The dark furniture is clumsy and surplus to requirements. Kettle in cupboard. Not sure if its safe. No extra pillows or cushions on the bed and the ones there slide down behind the headboard. Only 1 packet of biscuits both nights for 2 guests. 1 biscuit each. The room was not cheap and we were overall disappointed £254.70 for 2 nights. The only bonus was the mini bar, that was stocked both days and made use off it. Would i return. Probably not.

The air conditioning did not work. Room was very warm. Difficult to sleep. No consideration was offered. I asked , maybe include breakfast? Answer:NO. So i left.

Many rooms here are affected by extremely noisy external fans. I moved room to one a bit quieter. Rooms are modern, good size and comfortable. Free minibar very generous. Staff are good, friendly. Location very central. Ask for a quiet room.

We booked here very last minute on our way to Glasgow. We got a great deal and the room was really lovely and spacious. The bed was super comfy, it had a great shower and the complimentary mini bar was a lovely touch. Highly recommend a stay here, right next to Queen Street Station as well.

We booked executive but don’t think room lived up to that. Dark (not all lights were working), sink didn’t run well & the heating ran very loudly. Please upgrade your pillows, they were awful! On a very positive note the staff were amazing. Exec breakfast was just what we needed.

Very comfortable, large rooms with excellent amenities. Bring adapters for USB & USBc because the guest rooms don't have them built in. Very close to the train stations and a great central location.

We thoroughly enjoyed our stay at the Carlton George. The location was excellent and the check in and stay were flawless. We opted for the mini bar inclusion and the evening lounge pass and it was worth it. Beds were comfortable and robes and slippers provided. Would return

Lovely hotel only a 2 minute walk from Queen Street Station. Room was spacious and comfortable, with a free mini bar. Easy access to shops and restaurants and the hotel has a roof top bar and restaurant which offer views across the city on a nice day

Very average hotel. Room looked directly into another room so had to have curtains closed. Old room, very dark. Pillows were extremely poor. Location excellent for city, however probably wouldn’t choose to stay again.

Great room, nicely decorated, quiet and a very comfy bed and pillows and a complimentary mini bar

Very quaint hotel in the heart of city centre. Very easy to access public transportation and good food. The staff was very hospitable and helpful.

I booked this property under the presumption that it was a luxury hotel, on par with a four star property. I quickly realised upon arrival that it was not. The furniture is VERY dated and in need up upgrading. I had a very lovely view of a Ladbrokes and accompanying brick wall from my window. There was not hot water, which I alweythe front desk to. The lad arrived, confirmed as much, and stated that they would attempt a fix from the adjacent area where the pipes were located. I called down the next morning (approximately 7 am) and informed the desk agent that the room was still without hot water and could there be another room to shower in, as I was due to checkout that day. He stated that he would check and phone back. Unable to wait, I took a cold shower. The agent did call back and asked who I had spoken with the previous night. I informed him that I had already taken a cold shower and would be down to discuss. I was only in Glasgow for a short while, so I went to have breakfast and returned to the hotel. I encountered an older woman (presumably a supervisor) behind the desk and informed her of the situation. She stated that she had been informed and then insisted that if I had been without hot water, everyone would have been without water. Presumably, I had traveled 4,000 miles to falsely claim that I had no hot water because I had nothing else on for this trip. The location is excellent and the bed is decent. The rooms are below standard, as is the service.

Great location. Staff and service was outstanding. Complimentary mini bar is a nice touch 👍

The thing that made my stay so excellent, aside from the facility itself, was the staff. In particular, Amy and Gavin were exceptionally helpful and kind. Thank you so much for all your help and kindness. Truly appreciated.

Very friendly staff - Amy, Gavin, Patrick. Excellent. First room had faulty air conditioning - next morning we were moved to new room. I would book again.

This hotel is very conveniently located to the Queen trainstation. The front staff were extremely friendly and helpful. A big Thank You to Stephen for helping us book our tour. It worked out great. The 7 floor restaurant called Windows was a great place to eat and see the rooftops of Glascow. Would highly recommend this hotel.

Excellent Hotel professional friendly staff

Front desk staff were excellent,

The staff are wonderful! Very friendly and attentive!

One star for location and one star for the delightful Amy on reception but unfortunately that is it. Room was tired with worn/damaged furniture, dark/dingy, overpowering smell of bleach in bathroom which in fact seemed to hide the somewhat funky smell which appeared once the bleach died down, peeling wallpaper in places and wardrobe door hanging off. Pillows on bed where so flat they were not fit for purpose and it took 3 requests and 24 hours for additional pillows to be sourced, thanks to Amy for saving my neck from more pain. I really wanted to like this hotel but the price point of a 4 star was totally out of line with what we received so we left disappointed. It's understandable that eventually rooms need to be refurbished but until that happens then the price should reflect the below par accommodation.

Nice hotel. The room was well fitted-out, and the mini-bar was free! That’s a first. Convenient location. Great staff.

Great location to train station.

Great location for Queen Street station, Central station, and the airport bus stop (right outside the hotel entrance).

Great location.

Great location, friendly helpful staff. Breakfast great Super location for shopping, museums and transport Airport bus stops at the door!

Great location but what a nightmare if you are driving to get any close with a car to drop off or pick up luggage. ULEZ is a ridiculous SNP council strategy that does nothing for business.

The hotel is in a great location with Glasgow City Centre. Convenient to travel from the airport. Staff are super friendly and super helpful.

Large room well equipped and within yard of railway station

Older Hotel needing some renovation. No car park on premises. Long walk with luggage from public car park

Room was spacious, and the bed was comfortable! The hotel had a great location, right downtown near the train and subway station. The staff was very helpful as well with suggestions on what to see in the city!

The location was great! We arrived early and the front desk was very helpful in storing our luggage. We ate dinner at the restaurant which was convenient.

Excellent location for train station and city centre shopping. Hotel looking a bit shabby and rooms need modernising. However what a great touch a free mini bar, not sure on the quality of the spirits in decanters but the gin was more than palatable! The bed was very comfy though the pillows were low, hard and lumpy! Not keen on a shower in the bath but just my personal opinion. Restaurant disappointing, on the 7th floor giving a view over the city but menu very restrictive, portion sizes small and felt like being in a hospital cafeteria! Would I stay again - yes for location but would probably eat out.

Really enjoyed this property, other than the lack of parking. We found the closest place to park was at Buchanan Galleries at over £20/night. This is a 2 block walk to the hotel. Not a big deal dragging your luggage down the hill if you are able bodied, but the walk back up was a little more daunting. The hotel itself is worth it. The staff at check-in were friendly and kind. The hotel and room decor is authentic Scottish style, we found the free mini bar and spirits cabinet very quaint, and the hotel is within easy walking distance of fantastic shopping, culture and dining options. The breakfast is a can’t miss at this hotel! Not only is the food and wait staff amazing, but the view from the rooftop balcony at Windows Restaurant might make some of your favourite photos from your trip!

Arrived late and room service option was pizza only and was 45 minute wait. Offered me to get uber eats which was fine. Very convenient location. Rooms a little tired. Free mini bar nice touch.

This was a Brilliant hotel, we got a room upgrade on arival, and the free mini bar was amazing. The bed was comfy and the room was massive. Its right bang in the middle of everything. Queens stree train station is next door and lots of places ro eat and drink around. The breakfast was expensive so we ate else where. But over all a very nice hotel.

Loved it Breakfasts could be better Food looked out of season and cold

Great location. Clean. Nice room. Comfortable bed. Food was good, though breakfast not included in room fee. It would be nice to have breakfast included.

Although we liked the lounge - the canapés (cheese & biscuits) were never replenished. Breakfast continental offering wasn’t topped up regularly and no bread to go with the meats and cheese. It was also expensive to add breakfast to our booking. Hotel changed our room as we were unhappy with our first room but they did charge us to do this. Drinks and mini bar in rooms great addition

We really loved this stay. The staff were extremely friendly and welcoming. Our room was super comfortable. The location is excellent. The breakfast was delicious

Great location for walking all around Glasgow. Free mini bar and crystal decanter of whiskey in the room, as well as hot water for hot chocolate, coffee, and free snacks. Don't bother with the restaurant on the 7th floor, though. Food and service are not great. Go to the pub next store called Waxy O'Connor's and walk around the cool interior. You might get lost!