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Citadines South Kensington London

219 $

/ Nacht

Ø-Preis Oktober

Citadines South Kensington London - Image 1

Citadines South Kensington London - Zimmer

Citadines South Kensington London - Zimmer

Citadines South Kensington London - Badezimmer

Citadines South Kensington London - Fitnessbereich

Preise für Citadines South Kensington London

Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen

219 $

/ Nacht

Ø-Preis Oktober

Monatliche Durchschnittspreise

In Citadines South Kensington London liegt der Preis pro Nacht im günstigsten Monat (Januar) durchschnittlich bei 135 $ und im teuersten Monat (Juli) bei 269 $, basierend auf den letzten 12 Monaten.

Durchschnittl. Preis pro Nacht in Citadines South Kensington London nach Monat, letzte 12 Monate (USD)
Monat	Durchschnittspreis
Januar	135 $
Februar	145 $
März	163 $
April	193 $
Mai	228 $
Juni	263 $
Juli	269 $
August	207 $
September	253 $
Oktober	219 $
November	213 $
Dezember	239 $

Am teuersten: Juli (ca. 269 $)

Am günstigsten: Januar (ca. 135 $)

Über diese Unterkunft

Für deine Freizeit steht Folgendes zur Verfügung: Fitnessmöglichkeiten, kostenloses WLAN und ein Concierge-Service.

Nichtraucher-Zimmer
Familienzimmer
Business-Center
Chemische Reinigung
Safe
Gepäckaufbewahrung

Lage

35A Gloucester Rd, Queen's Gate, London, England, Großbritannien

Cromwell Road (0.2 Meilen)

Imperial College London (0.2 Meilen)

Kensington Gardens (0.4 Meilen)

Kensington High Street (0.4 Meilen)

Natural History Museum (0.5 Meilen)

Royal Albert Hall (0.5 Meilen)

Zimmeroptionen

5

Apartment, 1 Schlafzimmer

Zimmerdetails

1 Französisches Doppelbett

und

1 Schlafsofa

Für bis zu 4 Personen

431 ft²

Separater Essbereich

Klimaanlage

Heizung

WLAN (kostenlos)

4

Deluxe-Studio

Zimmerdetails

1 Französisches Doppelbett

Für bis zu 4 Personen

301 ft²

Separater Essbereich

Klimaanlage

Heizung

WLAN (kostenlos)

4

Studio

Zimmerdetails

1 Französisches Doppelbett

Für bis zu 2 Personen

248 ft²

Separater Essbereich

Klimaanlage

Heizung

WLAN (kostenlos)

Gästebewertungen zu Citadines South Kensington London

8.3

Sehr gut

Basierend auf 1.368 verifizierten Bewertungen

Wer übernachtet hier?

Geschäftsreisende

10%

Paare

27%

Familien

48%

Gruppen

9%

Alleinreisende

4%

Was Gäste sagen

KI-Zusammenfassung aktueller Gästebewertungen

Reisende beschreiben das Citadines South Kensington London als ein gut gelegenes Aparthotel in der Nähe der Gloucester Road Station und der Museen, mit freundlichem und hilfsbereitem Personal sowie praktischen Apartments. Einige bemängeln jedoch die veraltete Einrichtung, Wartungsprobleme und eine uneinheitliche Reinigung oder Einrichtungen wie Aufzüge.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Günstig gelegen

War das hilfreich?

Was Gäste sagen

Reisende beschreiben das Citadines South Kensington London als ein gut gelegenes Aparthotel in der Nähe der Gloucester Road Station und der Museen, mit freundlichem und hilfsbereitem Personal sowie praktischen Apartments. Einige bemängeln jedoch die veraltete Einrichtung, Wartungsprobleme und eine uneinheitliche Reinigung oder Einrichtungen wie Aufzüge.

Viele schätzen die Küchenzeile im Zimmer und den Zugang zur Wäscheausstattung vor Ort, was die Unterkunft für längere oder Familienaufenthalte bequem macht. Der kostenlose Kaffee in der Lobby ist ein beliebtes Extra, aber manche fanden die Schlafsofas unbequem und berichteten von Eigenheiten wie instabiler Wassertemperatur oder schwer zu öffnenden Fenstern. Insgesamt eignet es sich für Reisende, die einen praktischen Ausgangspunkt in South Kensington suchen.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Günstig gelegen

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Beliebter Lobby-Kaffee, eine Wäscheausstattung vor Ort und gelegentlich Parkplätze bieten zusätzlichen Komfort. Allerdings gab es Beschwerden über die Kapazität und Zuverlässigkeit der Aufzüge, und der Kaffeeautomat war manchmal außer Betrieb.

Ähnliche Gästebewertungen

10

Janet

9. Apr. 2025

·

Aufenthalt für 4 Nächte

Great location and love the coffee machine in the lobby.

Great location and love the coffee machine in the lobby.

10

Anne

7. Dez. 2023

·

Aufenthalt für eine Nacht

A very clean and comfortable Hotel in an excellent location. All the Staff were very friendly with a good coffee machine in the Lobby and free fruit in the seating area. I rate this as one of the best hotels for the money in London. Our room overlooked the mews and was very quiet.

A very clean and comfortable Hotel in an excellent location. All the Staff were very friendly with a good coffee machine in the Lobby and free fruit in the seating area. I rate this as one of the best hotels for the money in London. Our room overlooked the mews and was very quiet.

4

Milla

13. Aug. 2025

·

Aufenthalt für 10 Nächte

Bizarre experience. Would never consider this hotel again nor recommend to others. On my first day, the fire alarm went off intermittently and not continuously, even as the hallways filled with smoke (this seems like a safety violation). The staff insisted nothing had happened, even after firefighters showed up. The hotel only has two small elevators, and one was broken for the entire duration of my 10 day stay (I spoke to the other guests and we calculated that it had been broken for at least the entire month prior). Guests, suitcases, and staff with service trolleys all used the remaining elevator and it was always busy and full. Taking the stairs meant having to walk through the garbage area. The room itself was fine. The AC worked and the bed was comfortable enough, but don’t expect to have it cleaned, your towels changed, or the trash taken out. For the ladies: the downcast lighting is atrocious and there are no plug sockets near the mirrors for you to style your hair. The free coffee machine in the lobby is truly carrying the team in terms of guest satisfaction.

Bizarre experience. Would never consider this hotel again nor recommend to others. On my first day, the fire alarm went off intermittently and not continuously, even as the hallways filled with smoke (this seems like a safety violation). The staff insisted nothing had happened, even after firefighters showed up. The hotel only has two small elevators, and one was broken for the entire duration of my 10 day stay (I spoke to the other guests and we calculated that it had been broken for at least the entire month prior). Guests, suitcases, and staff with service trolleys all used the remaining elevator and it was always busy and full. Taking the stairs meant having to walk through the garbage area. The room itself was fine. The AC worked and the bed was comfortable enough, but don’t expect to have it cleaned, your towels changed, or the trash taken out. For the ladies: the downcast lighting is atrocious and there are no plug sockets near the mirrors for you to style your hair. The free coffee machine in the lobby is truly carrying the team in terms of guest satisfaction.

10

Rahul

30. Juli 2023

·

Aufenthalt für 3 Nächte

Ideal location for exploring Kensington and London. There is near by bus stop which serves most of the London hop in, hop off bus services. Onsite parking. And a free to use coffee machine in the reception which offers a selection of complimentary coffees and hot chocolate. Very enjoyable stay. Pleasant staff.

Ideal location for exploring Kensington and London. There is near by bus stop which serves most of the London hop in, hop off bus services. Onsite parking. And a free to use coffee machine in the reception which offers a selection of complimentary coffees and hot chocolate. Very enjoyable stay. Pleasant staff.

10

Marie

21. Mai 2025

·

Aufenthalt für 4 Nächte

Citadines South Kensington was a great choice for our stay in London. It suited our needs perfectly – clean, comfortable, and well-equipped. The on-site laundry facilities were especially convenient for a longer stay, and the location is excellent – close to Gloucester Road station, museums, and lovely local cafés. It’s a practical and reliable option for travellers who want a bit more flexibility and independence. We’d happily stay here again.

Citadines South Kensington was a great choice for our stay in London. It suited our needs perfectly – clean, comfortable, and well-equipped. The on-site laundry facilities were especially convenient for a longer stay, and the location is excellent – close to Gloucester Road station, museums, and lovely local cafés. It’s a practical and reliable option for travellers who want a bit more flexibility and independence. We’d happily stay here again.

8

Philip Hjalmar Olof

26. Aug. 2024

·

Aufenthalt für 2 Nächte

Rooms were smaller than expected but area is amazing. Nice touch with coffee and fruits in lobby

Rooms were smaller than expected but area is amazing. Nice touch with coffee and fruits in lobby

10

Matthew

26. Feb. 2023

·

Aufenthalt für 6 Nächte

Great location. Helpful staff. Fresh brewed coffee every morning was a huge bonus!

Great location. Helpful staff. Fresh brewed coffee every morning was a huge bonus!

10

Irene

26. Apr. 2024

·

Aufenthalt für 8 Nächte

The entire staff was so professional, friendly, and accommodating! We were greeted daily with fresh apples and delicious coffee in the hotel loɓby. Although it\'s not a "ritzy" kind of hotel, our studio room was very comfortable and contained everything we needed. The location is perfectly located just a few blocks from the beautiful Kensington and Hyde parks with easy access to several grocery stores, restaurants, and just about everywhere else via the underground station at Gloucester Rd. Despite there being many other guests at the hotel during our visit, we never had to wait for the elevator/lift and the endless VERY hot water on demand for showering was no less than amazing! Just what we needed after a long day of sightseeing on those nippy, damp London nights. Aside from the trash collection truck in the mornings, the area was quiet at night and the bed was quite comfortable, so we rested well every night. My husband and I very much enjoyed our stay and would return to The Citadines South Kensington as well as highly recommend it without hesitation.

The entire staff was so professional, friendly, and accommodating! We were greeted daily with fresh apples and delicious coffee in the hotel loɓby. Although it\'s not a "ritzy" kind of hotel, our studio room was very comfortable and contained everything we needed. The location is perfectly located just a few blocks from the beautiful Kensington and Hyde parks with easy access to several grocery stores, restaurants, and just about everywhere else via the underground station at Gloucester Rd. Despite there being many other guests at the hotel during our visit, we never had to wait for the elevator/lift and the endless VERY hot water on demand for showering was no less than amazing! Just what we needed after a long day of sightseeing on those nippy, damp London nights. Aside from the trash collection truck in the mornings, the area was quiet at night and the bed was quite comfortable, so we rested well every night. My husband and I very much enjoyed our stay and would return to The Citadines South Kensington as well as highly recommend it without hesitation.

8

Phyllis

10. Apr. 2024

·

Aufenthalt für 5 Nächte

Excellent location, close to tube and busses. Great staff at front desk. Quiet property despite the busy main road. Kitchenette with utensils and cutlery very clean. Shower awkward to get in and out, no grab bars to hang on to - just one grab bar on the wall would improve safety tremendously. Complimentary coffee and water in lobby a very nice touch. All in all a good choice in this price range.

Excellent location, close to tube and busses. Great staff at front desk. Quiet property despite the busy main road. Kitchenette with utensils and cutlery very clean. Shower awkward to get in and out, no grab bars to hang on to - just one grab bar on the wall would improve safety tremendously. Complimentary coffee and water in lobby a very nice touch. All in all a good choice in this price range.

10

Keith

7. Juni 2025

·

Aufenthalt für eine Nacht

Staff were very helpful. On site parking was great. The apartment was spacious and great for our family. Location is great.

Staff were very helpful. On site parking was great. The apartment was spacious and great for our family. Location is great.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Viele Gäste fanden die Zimmer sauber, aber die Standards sind uneinheitlich: Einige berichteten von abgenutzten oder verfärbten Möbeln und gelegentlichem Schimmelbefall, und die Zimmerreinigung während des Aufenthalts ist begrenzt.

Ähnliche Gästebewertungen

6

Marie

20. Apr. 2024

·

Aufenthalt für 3 Nächte

Good but nog great. Was clean, but very run down. Not at all like the pictures. Strange chemical smell in the reception. Good amount of space in the room though, comfy bed and very good location. Would come again but just be aware that there are stains in the textile, chipped paint, an old bathroom and just a general run down feeling in the rooms.

Good but nog great. Was clean, but very run down. Not at all like the pictures. Strange chemical smell in the reception. Good amount of space in the room though, comfy bed and very good location. Would come again but just be aware that there are stains in the textile, chipped paint, an old bathroom and just a general run down feeling in the rooms.

10

Monika

17. März 2024

·

Aufenthalt für 3 Nächte

Property experience was excellent. Room was very nice, clean and quiet. There was everything we needed. Staff was very kind and helpful. Great location of the hotel. Definitely recommend.

Property experience was excellent. Room was very nice, clean and quiet. There was everything we needed. Staff was very kind and helpful. Great location of the hotel. Definitely recommend.

10

Vanessa

1. Juni 2025

·

Aufenthalt für eine Nacht

Very clean & Tidy Staff lovely & polite , nothing too much bother. Great location. Room clean / tidy , with everything you need. Very quiet

Very clean & Tidy Staff lovely & polite , nothing too much bother. Great location. Room clean / tidy , with everything you need. Very quiet

8

Luis G.

8. Juli 2025

·

Aufenthalt für 7 Nächte

On the plus side, excellent location, good access to the tube and food places. The rooms are clean, beds ok, everything you could reasonably need is provided. No frills, generic toiletries, cleaning only once during the stay. We did not mind this, overall very good, a tad pricey but what isnt in London?

On the plus side, excellent location, good access to the tube and food places. The rooms are clean, beds ok, everything you could reasonably need is provided. No frills, generic toiletries, cleaning only once during the stay. We did not mind this, overall very good, a tad pricey but what isnt in London?

10

Claire

28. Okt. 2023

·

Aufenthalt für 5 Nächte

Fantastic location, close to the museums and Gloucester Road tube station. Staff were helpful and polite. We made good use of the coffee machine in reception. Apartment was comfortable and clean. We would definitely return.

Fantastic location, close to the museums and Gloucester Road tube station. Staff were helpful and polite. We made good use of the coffee machine in reception. Apartment was comfortable and clean. We would definitely return.

6

Pablo

13. Nov. 2023

·

Aufenthalt für 3 Nächte

Very well connected with all major attractions a few underground stops away. Restaurants, cafés and supermarkets nearby. Room was OK, not great but nothing to complain about either, except maybe the rug -carpet floors are never clean-. Service was helpful but scarce (no housekeeping).

Very well connected with all major attractions a few underground stops away. Restaurants, cafés and supermarkets nearby. Room was OK, not great but nothing to complain about either, except maybe the rug -carpet floors are never clean-. Service was helpful but scarce (no housekeeping).

6

Matt

9. Apr. 2024

·

Aufenthalt für 2 Nächte

Great location, nice foyer/lounge area (with free coffee machine), but the rooms themselves are not great - quite tired and in need of an update

Great location, nice foyer/lounge area (with free coffee machine), but the rooms themselves are not great - quite tired and in need of an update

8

Jodi

28. Aug. 2023

·

Aufenthalt für eine Nacht

Friendly and helpful staff. Property is in need of updating. Carpets in my room were threadbare and very outdated. Curtains did not close either. Would not rate a 4 star. Very dissappointed. Staff made up for shoddy carpets.

Friendly and helpful staff. Property is in need of updating. Carpets in my room were threadbare and very outdated. Curtains did not close either. Would not rate a 4 star. Very dissappointed. Staff made up for shoddy carpets.

10

Elena

29. Mai 2025

·

Aufenthalt für 6 Nächte

Excellent location - close proximity to shops, restaurants and public transportation. Well kept rooms. Highly recommend!

Excellent location - close proximity to shops, restaurants and public transportation. Well kept rooms. Highly recommend!

2

adriana

19. März 2025

·

Please do no stay here. This property is run down to its core. Its so old and dirty we barely had any sleep. Didnt take a shower because there was mold in the tiles. Carpet peeling, dents on the walls, kitchen was old and stained. The sofa bed is a joke, the mattress in it is old,stained and thin as a paper. Asked for extra pillows and linens for the sofa bed and didnt get it until i ask for it the second time around 10 pm. The only good thing about this property is the location, but there are at least like 6 hotels around the corner so pick a different one. We checked in at 3 pm and left at 5 am. We couldnt stay anymore.

Please do no stay here. This property is run down to its core. Its so old and dirty we barely had any sleep. Didnt take a shower because there was mold in the tiles. Carpet peeling, dents on the walls, kitchen was old and stained. The sofa bed is a joke, the mattress in it is old,stained and thin as a paper. Asked for extra pillows and linens for the sofa bed and didnt get it until i ask for it the second time around 10 pm. The only good thing about this property is the location, but there are at least like 6 hotels around the corner so pick a different one. We checked in at 3 pm and left at 5 am. We couldnt stay anymore.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Apartment-ähnliche Grundrisse mit Küchenzeilen sind praktisch. Viele fanden sie komfortabel, ruhig oder ausreichend geräumig. Zu den Nachteilen gehören unbequeme Schlafsofas, veraltete Armaturen, einige kleine Zimmer und ein gelegentlich instabiles WLAN.

Ähnliche Gästebewertungen

10

Gokce

25. Okt. 2025

·

Aufenthalt für 4 Nächte

Comfortable room with a small kitchen. Citadines is 5 minutes walk to Gloucester Road station. Good location !

Comfortable room with a small kitchen. Citadines is 5 minutes walk to Gloucester Road station. Good location !

10

Renaissant

12. Mai 2025

·

Aufenthalt für eine Nacht

Great location in Kensington, easy access to the tube and Kensington Gardens. Our room was quite large for a London hotel, it was very clean and comfortable with nice amenities - bottled water, tea, shampoo, etc. There was also a small kitchenette.

Great location in Kensington, easy access to the tube and Kensington Gardens. Our room was quite large for a London hotel, it was very clean and comfortable with nice amenities - bottled water, tea, shampoo, etc. There was also a small kitchenette.

8

Liu

30. Juli 2025

·

Aufenthalt für 10 Nächte

The room is clean and location is great! But the sofa bed is a problem for me during stay as it is not comfortable to sit in.

The room is clean and location is great! But the sofa bed is a problem for me during stay as it is not comfortable to sit in.

10

Janne

19. Apr. 2024

·

Aufenthalt für 2 Nächte

We had a very good stay at the Citadines! The area is very nice, close to the tube, and shops and restaurants nearby. The staff was very friendly and accomodating. We had a one-bedroom appartement, and it was surprisingly spacious. The sofa bed was not super comfy, but OK. Good value for the price! Will definately come again!

We had a very good stay at the Citadines! The area is very nice, close to the tube, and shops and restaurants nearby. The staff was very friendly and accomodating. We had a one-bedroom appartement, and it was surprisingly spacious. The sofa bed was not super comfy, but OK. Good value for the price! Will definately come again!

6

Matt

9. Apr. 2024

·

Aufenthalt für 2 Nächte

Great location, nice foyer/lounge area (with free coffee machine), but the rooms themselves are not great - quite tired and in need of an update

Great location, nice foyer/lounge area (with free coffee machine), but the rooms themselves are not great - quite tired and in need of an update

6

Sonia

4. Juni 2024

·

Aufenthalt für eine Nacht

The accommodation is ok, the room is small and simple. The location is great!

The accommodation is ok, the room is small and simple. The location is great!

8

Cathy

3. Okt. 2024

·

Aufenthalt für 2 Nächte

Nice location, not comfortable sofa bed

Nice location, not comfortable sofa bed

8

David

5. Nov. 2024

·

Aufenthalt für 8 Nächte

Very quiet rooms.

Very quiet rooms.

10

Vicki

13. Apr. 2023

·

Aufenthalt für 2 Nächte

The location is excellent. Good sized room with kitchenette. Not a full set of crockery as bits missing e.g only two cereal bowls when the room can sleep 4. Excellent items such as washing up liquid, tea towels etc. Internet dips in and out but when working is good. Soft close toilet seat would have been great as lots of bangs when we forgot 😉. 5 minute walk to the tube and lots of options for food and Waitrose/Tesco very close.

The location is excellent. Good sized room with kitchenette. Not a full set of crockery as bits missing e.g only two cereal bowls when the room can sleep 4. Excellent items such as washing up liquid, tea towels etc. Internet dips in and out but when working is good. Soft close toilet seat would have been great as lots of bangs when we forgot 😉. 5 minute walk to the tube and lots of options for food and Waitrose/Tesco very close.

8

Sharon

10. Juli 2024

·

Aufenthalt für 4 Nächte

The room was really quiet. The units have two very solid doors before entering the sleeping space, so you don’t hear hallway noise at all. The kitchen could use some more amenities like paper towels. The hotel needs more front desk staff. They couldn’t get anything needed right away because there was often only one person at the desk.

The room was really quiet. The units have two very solid doors before entering the sleeping space, so you don’t hear hallway noise at all. The kitchen could use some more amenities like paper towels. The hotel needs more front desk staff. They couldn’t get anything needed right away because there was often only one person at the desk.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Der Service wird durchweg als freundlich, hilfsbereit und entgegenkommend beschrieben, mit schneller Problemlösung und gelegentlichen Upgrades. Einige Gäste hatten jedoch mit langsamen Antworten, Personalmangel oder einer schlechten Behandlung bei einer unerwarteten Umbelegung zu kämpfen.

Ähnliche Gästebewertungen

10

Kelly

22. Mai 2024

·

Aufenthalt für eine Nacht

We booked this hotel as urs closest to the royal albert hall. When we arrived, reception was very friendly and advised us thar we had been upgraded foc. We had a room with 2 floors, which my daughter absolutely loved! We all slept very well.

We booked this hotel as urs closest to the royal albert hall. When we arrived, reception was very friendly and advised us thar we had been upgraded foc. We had a room with 2 floors, which my daughter absolutely loved! We all slept very well.

10

Kate

11. Jan. 2025

·

Aufenthalt für 6 Nächte

Great location! Staff were responsive, courteous, and helpful.

Great location! Staff were responsive, courteous, and helpful.

10

Julia

18. Juli 2023

·

Aufenthalt für 3 Nächte

Outstanding service from reception and room staff: helpful, polite, efficient and accommodating. Convenient location. Newly refurbished, comfortable rooms. Many thanks, in particular, to Ethan.

Outstanding service from reception and room staff: helpful, polite, efficient and accommodating. Convenient location. Newly refurbished, comfortable rooms. Many thanks, in particular, to Ethan.

10

Charles

24. Aug. 2025

·

Aufenthalt für 7 Nächte

Iman and her staff were super helpful and supportive during our stay and took great care of us. Always have high expectations for Citadines hotels and this was up to the task.

Iman and her staff were super helpful and supportive during our stay and took great care of us. Always have high expectations for Citadines hotels and this was up to the task.

2

Manuli

18. Okt. 2025

·

Aufenthalt für 2 Nächte

We booked this hotel to attend my brother’s graduation, mainly because it was within walking distance of the ceremony hall. We arrived on time for check-in, only to be told that an email had been sent ten minutes earlier saying our booking was moved to another hotel due to a maintenance issue. We were told by the staff that they wouldn’t be able to accommodate us and suggested moving us to another hotel about an hour’s walk from the ceremony hall. We had our pet with us, and when we reached the new hotel, we were informed that pets were not allowed. This led to a long and stressful situation - we spent over 3 hours speaking to various staff members, trying to find alternative accommodation. As a result, we missed an important family event. Eventually, Citadines offered us a room, upgraded our stay, and refunded ONLY the parking fee, which we appreciated. However, the main issue was how poorly the situation was handled. The team had not checked whether the alternative hotel accepted pets, and there was a complete lack of communication between staff - we had to keep calling and coordinating everything ourselves. We understand that maintenance issues can happen, but the way this was managed was unacceptable. Unfortunately, we would not recommend this hotel, as the team appeared unable to handle unexpected situations professionally.

We booked this hotel to attend my brother’s graduation, mainly because it was within walking distance of the ceremony hall. We arrived on time for check-in, only to be told that an email had been sent ten minutes earlier saying our booking was moved to another hotel due to a maintenance issue. We were told by the staff that they wouldn’t be able to accommodate us and suggested moving us to another hotel about an hour’s walk from the ceremony hall. We had our pet with us, and when we reached the new hotel, we were informed that pets were not allowed. This led to a long and stressful situation - we spent over 3 hours speaking to various staff members, trying to find alternative accommodation. As a result, we missed an important family event. Eventually, Citadines offered us a room, upgraded our stay, and refunded ONLY the parking fee, which we appreciated. However, the main issue was how poorly the situation was handled. The team had not checked whether the alternative hotel accepted pets, and there was a complete lack of communication between staff - we had to keep calling and coordinating everything ourselves. We understand that maintenance issues can happen, but the way this was managed was unacceptable. Unfortunately, we would not recommend this hotel, as the team appeared unable to handle unexpected situations professionally.

10

Jason D

29. März 2024

·

Aufenthalt für 4 Nächte

Nice little place located in South Kensington. We had a cute studio apartment it was small but cozy. Had everything we needed including a kitchen which was so convenient!!! Staff was absolutely fabulous and went above and beyond to make our stay enjoyable

Nice little place located in South Kensington. We had a cute studio apartment it was small but cozy. Had everything we needed including a kitchen which was so convenient!!! Staff was absolutely fabulous and went above and beyond to make our stay enjoyable

8

Sharon

10. Juli 2024

·

Aufenthalt für 4 Nächte

The room was really quiet. The units have two very solid doors before entering the sleeping space, so you don’t hear hallway noise at all. The kitchen could use some more amenities like paper towels. The hotel needs more front desk staff. They couldn’t get anything needed right away because there was often only one person at the desk.

The room was really quiet. The units have two very solid doors before entering the sleeping space, so you don’t hear hallway noise at all. The kitchen could use some more amenities like paper towels. The hotel needs more front desk staff. They couldn’t get anything needed right away because there was often only one person at the desk.

2

Karl

7. Okt. 2023

·

Aufenthalt für 3 Nächte

Wouldnt even change our bedding

Wouldnt even change our bedding

8

Danilo

4. Apr. 2024

·

Aufenthalt für 4 Nächte

The thing I didn't like is that the first room we were given smelled like someone smoked in it. We then changed to another room, and that one was good. I liked how the front desk helped us change rooms without any problems.

The thing I didn't like is that the first room we were given smelled like someone smoked in it. We then changed to another room, and that one was good. I liked how the front desk helped us change rooms without any problems.

2

adriana

19. März 2025

·

Please do no stay here. This property is run down to its core. Its so old and dirty we barely had any sleep. Didnt take a shower because there was mold in the tiles. Carpet peeling, dents on the walls, kitchen was old and stained. The sofa bed is a joke, the mattress in it is old,stained and thin as a paper. Asked for extra pillows and linens for the sofa bed and didnt get it until i ask for it the second time around 10 pm. The only good thing about this property is the location, but there are at least like 6 hotels around the corner so pick a different one. We checked in at 3 pm and left at 5 am. We couldnt stay anymore.

Please do no stay here. This property is run down to its core. Its so old and dirty we barely had any sleep. Didnt take a shower because there was mold in the tiles. Carpet peeling, dents on the walls, kitchen was old and stained. The sofa bed is a joke, the mattress in it is old,stained and thin as a paper. Asked for extra pillows and linens for the sofa bed and didnt get it until i ask for it the second time around 10 pm. The only good thing about this property is the location, but there are at least like 6 hotels around the corner so pick a different one. We checked in at 3 pm and left at 5 am. We couldnt stay anymore.

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KI-Zusammenfassung aktueller Gästebewertungen

Lage

Ausgezeichnete Lage in South Kensington in der Nähe der Gloucester Road Station, Museen und Parks, mit Geschäften und Restaurants in der Nähe. Die Gegend wirkt ruhig und bietet eine gute Anbindung an das öffentliche Verkehrsnetz in London.

Ähnliche Gästebewertungen

10

Gokce

25. Okt. 2025

·

Aufenthalt für 4 Nächte

Comfortable room with a small kitchen. Citadines is 5 minutes walk to Gloucester Road station. Good location !

Comfortable room with a small kitchen. Citadines is 5 minutes walk to Gloucester Road station. Good location !

10

Ching Sui

28. Okt. 2024

·

Aufenthalt für 4 Nächte

The hotel is located at a quiet area and close to supermarket and underground.

The hotel is located at a quiet area and close to supermarket and underground.

8

Luis G.

8. Juli 2025

·

Aufenthalt für 7 Nächte

On the plus side, excellent location, good access to the tube and food places. The rooms are clean, beds ok, everything you could reasonably need is provided. No frills, generic toiletries, cleaning only once during the stay. We did not mind this, overall very good, a tad pricey but what isnt in London?

On the plus side, excellent location, good access to the tube and food places. The rooms are clean, beds ok, everything you could reasonably need is provided. No frills, generic toiletries, cleaning only once during the stay. We did not mind this, overall very good, a tad pricey but what isnt in London?

10

marina

11. Apr. 2023

·

Aufenthalt für 6 Nächte

Location is excellent, 5 minute walk from a tube station,

Location is excellent, 5 minute walk from a tube station,

10

Renaissant

12. Mai 2025

·

Aufenthalt für eine Nacht

Great location in Kensington, easy access to the tube and Kensington Gardens. Our room was quite large for a London hotel, it was very clean and comfortable with nice amenities - bottled water, tea, shampoo, etc. There was also a small kitchenette.

Great location in Kensington, easy access to the tube and Kensington Gardens. Our room was quite large for a London hotel, it was very clean and comfortable with nice amenities - bottled water, tea, shampoo, etc. There was also a small kitchenette.

10

Janne

19. Apr. 2024

·

Aufenthalt für 2 Nächte

We had a very good stay at the Citadines! The area is very nice, close to the tube, and shops and restaurants nearby. The staff was very friendly and accomodating. We had a one-bedroom appartement, and it was surprisingly spacious. The sofa bed was not super comfy, but OK. Good value for the price! Will definately come again!

We had a very good stay at the Citadines! The area is very nice, close to the tube, and shops and restaurants nearby. The staff was very friendly and accomodating. We had a one-bedroom appartement, and it was surprisingly spacious. The sofa bed was not super comfy, but OK. Good value for the price! Will definately come again!

10

Peter

5. Nov. 2024

·

Aufenthalt für 4 Nächte

great area, close to everything we would need. Tube station with three lines nearby.

great area, close to everything we would need. Tube station with three lines nearby.

10

Michelle

8. Juni 2025

·

Aufenthalt für 3 Nächte

The staff was very nice . Location was great. At Two nearby options for the hop on hop off bus. Walking distance to shops and food. 8 minutes drive to Knotting Hill.

The staff was very nice . Location was great. At Two nearby options for the hop on hop off bus. Walking distance to shops and food. 8 minutes drive to Knotting Hill.

8

patricia

25. Nov. 2024

·

Aufenthalt für eine Nacht

Quiet and posh neighborhood, only a block away from Imperial University.

Quiet and posh neighborhood, only a block away from Imperial University.

8

Judith

15. Aug. 2024

·

Aufenthalt für 5 Nächte

central location in London Easy to get to places of interest

central location in London Easy to get to places of interest

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KI-Zusammenfassung aktueller Gästebewertungen

8

Stefan

28. Juni 2026

·

Aufenthalt für eine Nacht

Die Unterkunft war eine andere wie eigentlich geplant. Das Ersatz Zimmer war für drei Personen grade okay. Das Frühstück musste in einen Supermarkt geholt werden und vor Geschäft gefrühstückt werden.

Die Unterkunft war eine andere wie eigentlich geplant. Das Ersatz Zimmer war für drei Personen grade okay. Das Frühstück musste in einen Supermarkt geholt werden und vor Geschäft gefrühstückt werden.

10

Natascha

9. Apr. 2026

·

Aufenthalt für 5 Nächte

Ganz wunder! Super kinderfreundlich. Es gab Rund um die Uhr Kaffee und Limettenwasser. Die Zimmer waren sauber.

Ganz wunder! Super kinderfreundlich. Es gab Rund um die Uhr Kaffee und Limettenwasser. Die Zimmer waren sauber.

8

Ralf

19. Sept. 2025

·

Aufenthalt für 4 Nächte

Wir sind nicht das erste Mal im Citadines und finden das Hotel großartig gelegen und sauber. Das Personal ist ebenso sehr freundlich und hilfsbereit. Man kann rund um die Uhr gratis Getränke am Kaffeeautomaten ziehen (da hat mal jemand an die Eltern gedacht!). Das Zimmer war für Londoner Verhältnisse ordentlich groß mit zwei Etagen (Maisonette) und man hatte auch insgesamt genug Stauraum für seine Sachen. Im Zimmer haben uns hauptsächlich kleinere Sachen gestört: - Die Schlafcouch hat unheimlich laut gequietscht, so dass es fast nicht möglich war unsere Tochter darauf zum Schlafen zu bringen. - Die Haken im Eingangsbereich sind teilweise und auch ganz abgebrochen. Ärgerlich, da sich so etwas sehr leicht beheben ließe. - Die Abflussstopfen sowohl im Bad (Badewanne und Waschbecken) sinken so tief ein, dass sie stets den Abfluss verhindern, Wir mussten sie ganz herausnehmen, was das Risiko erhöht, dass einem etwas unwiederbringlich in den Abfluss fällt.

Wir sind nicht das erste Mal im Citadines und finden das Hotel großartig gelegen und sauber. Das Personal ist ebenso sehr freundlich und hilfsbereit. Man kann rund um die Uhr gratis Getränke am Kaffeeautomaten ziehen (da hat mal jemand an die Eltern gedacht!). Das Zimmer war für Londoner Verhältnisse ordentlich groß mit zwei Etagen (Maisonette) und man hatte auch insgesamt genug Stauraum für seine Sachen. Im Zimmer haben uns hauptsächlich kleinere Sachen gestört: - Die Schlafcouch hat unheimlich laut gequietscht, so dass es fast nicht möglich war unsere Tochter darauf zum Schlafen zu bringen. - Die Haken im Eingangsbereich sind teilweise und auch ganz abgebrochen. Ärgerlich, da sich so etwas sehr leicht beheben ließe. - Die Abflussstopfen sowohl im Bad (Badewanne und Waschbecken) sinken so tief ein, dass sie stets den Abfluss verhindern, Wir mussten sie ganz herausnehmen, was das Risiko erhöht, dass einem etwas unwiederbringlich in den Abfluss fällt.

8

Wolfgang

2. Nov. 2023

·

Aufenthalt für 5 Nächte

Sehr freundliches Personal, Zimmer hellhörig, tolle Umgebung.

Sehr freundliches Personal, Zimmer hellhörig, tolle Umgebung.

4

Adriana

23. Sept. 2026

·

Aufenthalt für eine Nacht

El lugar es bastante viejo y la cama estaba terrible!! Dormimos fatal, no lo recomiendo por el precio

El lugar es bastante viejo y la cama estaba terrible!! Dormimos fatal, no lo recomiendo por el precio

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Check-in

Check-out

Check-in ab 15:00

Bis 11:00

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Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.